Program Manager ~ Project Manager

MIGUEL J. AZURI 17515 Edinburgh Drive Tampa, Florida 33647 Home: (813) 994-1060 Cell: (813) 541-5337 [email protected] PROGRAM MANAGER ~ PROJECT MANAGER Solutions-driven professional with more than 20 years of experience planning and coordinating highly complex technical projects, programs, and business process improvements for multibillion dollar, global corporations. * Career marked by highly visible roles with Citibank, PepsiCo, and Frito-Lay. * Successful in partnering with stakeholders, management, vendors, and teams to analyze and define complex business requirements, and ensure the timely delivery of quality-driven technology with a measurable ROI. * Solid reputation for designing and implementing advanced technical systems to elevate client/corporate productivity, profits and internal/external customer satisfaction. * Organized, take-charge professional with exceptional followthrough ability and detail orientation; able to plan and oversee multimillion dollar projects from conception to successful conclusions. * Highly effective cross-functional leadership, technical, and management skills with talent for inspiring superior team performance while coordinating initiatives in deadline-driven, customer-focused environments. * * * * * * * * *

SDLC Methodologies PMP Methodologies Client Relations End-to-End Project Management Windows, Unix, DOS OS MS Office Suite MS Project, Visio C, Basic, COBOL, Fortran, Genexus Oracle, SQL Server, Access

PROFESSIONAL EXPERIENCE CITIGROUP Tampa, Florida, 2005-2010 Global financial services company; $86.6 billion revenue; 260,000 employees. Assistant Vice President / Project Manager

Evaluated, recommended, and drove on-time, within budget delivery of mission critical projects for company's global Financial Reporting Operations. Analyzed and defined complex business processes and requirements, creating functional specifications, and delivering advanced processes, workflows, and solutions to effectively meet departmental needs. Developed project plans and Statements of Work (SOW); created Work Breakdown Structures (WBS); and defined resource, communication, and risk management plans. Provided decisive leadership and direction for 2-5 direct reports and up to 50 matrix reports. Delivered progress reports to stakeholders; resolved delivery and quality issues. Selected Achievements & Projects: * Defined and deployed project roadmaps, budgets, and priorities in alignment with overarching departmental and corporate objectives. * Credited with leading global implementation of system to manage reconciliation of internal Citi accounts; completed project on time/within budget and spearheaded across the board savings totaling thousands of man hours and millions of dollars. * Led successful implementation of internal quarterly aggregated report for balance sheet and P&L account performance at New York and Brazil locations; managed process virtually utilizing conference calls and NetMeeting to share MS Project, Word and Excel documents. * Managed development and implementation of Local Regulatory Reporting for Dominican Republic and Uruguay; coordinated team of developers in Argentina and U.S. in developing software for required reports. * Controlled and monitored all month-end activities for Financial Reporting Department globally. Developed reporting and analysis tools to ensure seamless delivery of vital reports. * Oversaw deployment of interface processes for 6 Central American countries, from local General Ledgers to a Regional Data Warehouse and subsequent reporting into all global reporting systems. * Key contributor to creation of Citi's internal Project Management handbook, implemented globally as corporate standard for project management policies, procedures, and best practices. * Won multiple awards and accolades including RAVE Award and Employee of the Month for distinguished work, leadership and dedication. TRUCK / GX CONSULTING Montevideo, Uruguay, 1996-2005 Software development; sales and distribution consulting. Consultant / Project Manager / Senior Implementer Planned and executed numerous implementations of Truck/GX Sales & Distribution system for top-tier clients, Pepsi-Co and Frito-Lay. Directed all project phases, expertly managing project resources, progress, completion timeframes, and budget while exceeding key

performance targets. Analyzed and defined requirements and processes, coordinating with managers and users to ensure alignment with system configuration and enhancements. Led up to 5 project staff members through all project functions of planning, training, support, testing, analysis, and deployment. Provided pre- and post-sales support and managed customer relationships. Selected Achievements & Projects: * Headed large-scale global deployments in Frito-Lay's ASPAC (Asia/Pacific) and EMEA (Europe/Middle East/Africa) regions. Pivotal driver of successful implementations throughout Argentina, Chile, Puerto Rico and Dominican Republic. * Drove cost-efficiencies and business alignment advantages for Frito-Lay Thailand through implementation of Truck/GX system; resulted in 46% sales increase and 72% improvement in warehouse efficiency only 1 month post implementation. * Built productive relationships with both colleagues and clients, earning reputation as critical liaison and 'go-to' resource for highrisk projects and technical issues. DISCOUNT BANK (LATIN AMERICA) Montevideo, Uruguay, 1997-2005 Full service commercial bank; subsidiary of Israel Discount Bank of New York; 200+ employees in Uruguay. Consultant / Project Manager Recruited to drive reengineering process of Financial Control Department, with focus on automating regulatory reporting processes for multiple locations. Consistently achieved implementation deliverables, effectively negotiating through technical challenges and often disparate priorities of large and diverse stakeholder communities. Selected Achievements & Projects: * Slashed regulatory reporting cycle from 2 weeks to 3 days while reducing regulatory reporting staff from 10 to 3 employees. * Directed development and implementation of regulatory reporting system for Uruguay Central Bank, Israel Central Bank as well the reporting for Main Branch in New York for Discount Bank (LA). Facilitated Financial Control Department compliance with industry regulations and audits. Early career history includes roles as Operations & Technology Head for Citi Investment Bank, Uruguay; Consultant and Information Systems Manager for Citi Uruguay. EDUCATION & CREDENTIALS Bachelor of Science, Accounting L. Jose E. Rodo, Montevideo, Uruguay

PMP Certification, Project Management Institute (Currently Pursuing) Computer Science Engineering, Catholic University of Uruguay, Montevideo, Uruguay Computer Science Studies, University of the Oriental Republic of Uruguay - School of Engineering Genexus Analyst, Genexus Consulting, Montevideo, Uruguay Keywords: Project Management, Business Analyst, Business Analysis, Program Manager, SDLC, PMP