Program Director, Project Director, Nurse Director, Clinical Director with 30 years experience looking for a Middle Mana...
Shirlette A. Satterwhite, RN, MSN 11237 Westport Drive - Bowie, MD 20720 (H) 301-262-4953 (C) 301-219-9676
[email protected] Objective To obtain a position as a nursing administrator/consultant in nursing education, or patient care services. Skills * Manager/leadership/supervision over 65 plus employees * Good oral communications * Excellent policy/standard writer * Management of departmental budgets of up to $1.5 million Work Experience Saint Elizabeth Hospital, Washington DC 06/2009
09/2008 -
Treatment Mall Administrator * Accountable for planning, coordinating, directing, and the evaluation of all t reatment services and programming in the Treatment Mall. * Directed the development, implantation, operations, and evaluation of the Sain t Elizabeth Hospital Treatment Mall in accordance with the vision and mission of the hospital and the special needs of the patient population. * Developed Treatment Mall policies and guidelines for staff and patients. * Facilitation of the referral process of court ordered inmates residing at the John Howard Pavilion at Saint Elizabeth Hospital from their residents to the int egration into the Treatment Mall. * Provided overall supervision through subordinate supervisors for 6 employees c ollectively. Providence Hospital, Washington DC
05/2006-09/2008
Nurse Educator for Behavioral Health Services (05/2007 - 09/2008) * Responsible for assessing, planning, implementing, and evaluating unit-based s taff education. * Responsible for the maintenance of all unit based educational competency recor ds and mentoring of staff for the delivery of expert patient care. * Participated in the orientation of new staff; preceptor of staff for new clini cal skills/technology and provided in-services as needed. * Participated in hospital wide CPR program as a BLS certified instructor. * Implemented and coordinated unit based orientation programs. * Served as a facilitator for the unit based education committee. * Participated in IOP (Improving Organizational Performance) activities and oth er hospital wide committees.
Sat terwhite Nurse Director for Behavioral Health Services (05/2006 - 05/2007) * Responsible and accountable on a 24 hour basis for the management and quality of care of the following patient care areas - Behavioral Health/Detox Unit, Subs tance Abuse Residential Unit for court ordered inmates from the DC Jail; IOP Pr ogram; Outpatient Detox and Partial Day Program; and the Psychiatric Outpatient Clinic. * Accountable for the safe transport of inmates from the DC jail to the substanc e abuse residential program at Providence Hospital. * Over saw the Court Supervision Offender Services Agency (CSOSA) and the Addict
ions Prevention and Recovery Administration (APRA) program surveys as mandated b y the federal government and the DC Department of Health. * Responsible for the supervision of 45 staff employees - hiring, developing, di sciplining and evaluation of staff. * Developed and evaluated standards of care; managed LOS issues. * Developed operational/staffing budgets and monitored and justified monthly var iances. * Participated in hospital/nursing IOP activities; assessed the skill levels/kno wledge of staff in order to develop strategies to promote staff competencies. * Established and interpreted standards of patient care and clinical nursing in compliance with the Department of Health, The Joint Commission, and current nursing practice. Houston Associates, Inc. - Washington DC 6
12/2005 - 05/200
Independent QA Consultant * Provided quality assurance comprehensive clinical site visits for the DC Depar tment of Health, HIV/AIDS Administration as specified in the Ryan White Care Act Title I, Title II and Minority AIDS Initiative (MAI) legislative requirements a nd guidance. * Provided consultation services * Provided periodic QA of the site's review process; provided findings and recom mendations to HAI as to how to improve upon overall process. * Conducted (via questionnaire) client and staff interviews in addition to doing extensive reviews of medical records that encompassed primary medical care, cas e management, nutrition, mental health, and substance abuse. Addictions Prevention and Recovery Administration Community Action Group, Washington DC
05/2002 -09/2004
Program Director for the "Nurture for Life II - Prenatal Detoxification Program * Managed the effectiveness of the client's care continuum, including intake ref errals * Coordinated data gathering to assure program accountability and evaluations. * Developed goals and objectives for the achievement of the project's goals. * Trained, oriented, and supervised 18 project staff and responsible for educat ion of staff of partnered organizations across the project's care continuum. Satterwhite * Responsible for community outreach for the purpose of setting up MOU's for the development of community partnerships for intake expansion. * Responsible for the program design and the development of policies and protoc ols, as well as the submission of monthly, quarterly, and annual reports. * Maintained program documentation, budget costs and expenditures. * Supported the project's Advisory Board and assured consumer input was integrat ed throughout program planning, design, and evaluation. * Over saw the APRA compliance surveys conducted under the auspices of the DC De partment of Health.
Southern Maryland Hospital, Clinton MD
11/2001 -5/2002
Program Director - Partial Hospitalization and a 28 Bed Psychiatric Unit for Adu lts and Adolescents
* Responsible for the overall management of the psychiatric unit and a partial h ospitalization program. * Responsible for policy and procedure writing, staff competencies and education . * Committee chair for the unit based quality assurance initiatives. * Responsible for departmental staff, staff hiring, terminations, and staff quar terly/annual performance appraisals. * Responsible for the overall supervision of over 23 employees. Washington Hospital Center, Washington DC
11/1975 -8/ 2000
Psychiatric Clinical Specialist (1995 - 2000) * Behavior Management Consultant for patients on the Medical/OB Ambulatory Care Units. * Performed as the psychiatric liaison nurse specialist between medicine and the psychiatric department. * Nurse educator for staff and the performance improvement coordinator for the utilization of restraints. * Psychological support counselor for cancer stem cell patients and their famili es via relaxation therapy, guided imagery, and support groups. * Conducted monthly classes in the OB/GYN Teen clinic for pregnant teens and the ir families on alcohol/substance abuse.
Satterwhite Department Head/Head Nurse (1981 - 1995) * Performance was that of a department head over four specialty units - Alcohol detox unit, Chemical dependency detox unit, Closed Intermediate care psychiatric unit, and the Intensive care psychiatric unit. * Responsible for the delivery of patient care services on a 24 hour basis inclu ding administration of departmental service, management of personnel and quality control, hiring, evaluation and supervision of 65 staff employee. * Responsible for revising and the development of procedures and practices which were in compliance with policies of the institution and the regulatory agencies . * Initiation and development of the annual budget and preparation of reports per tinent to unit operations. * Assessment of staff competencies and development of competency criteria for ma intenance and improvement performance. * Establishment and monitoring of staffing levels in regards to patient care, ac uity, and cost effectiveness. * Development and implementation of staff education proficiency skills/instructi on as a component of maintenance requirements for the department. ________________________________________________________________________________ _____ Training and Education The University of Maryland - Baltimore, MD ic Nursing - MSN Howard University, Washington DC
Graduated May 1980 Psychiatr Graduated Ma
y 1973
Nursing - BSN
License and Certification Registered Nurse in Washington DC
*References upon request
License No. 32322
