Professional Knowledge HR MCQ Questions for PNB Jobs Officer

Professional Knowledge HR MCQ Questions For PNB Jobs Officer (HRD) and others Model test paper Containing questions on HR  MCQ objective Questions Online Free test For All jobs Containing Objective test of HR  HR PG level test Questions 1.Which of Following is Not an assessment method for analysis of employee behaviour ? (a) Role-play Exercises (b) Group Discussion (c) Written Case Analysis (d) Medical Reports Ans : d 2.Campus Recruiting does not have the advantage of ? (a) High Intellectual capacity (b) Higher understanding of organization (c) High level of curiosity (d) High potential Ans : b 3 µAppreciative inquiry¶ a term coined by David Cooperrider is based on «« principles (a) Five (b) Six (c) Seven (d) Eight Ans : a 4 Plan, Do, Check, Act (PDCA) model that was introduced by (a) W. Edwards Deming and Walter S hewart (b) Jerry W. Gilley and NathanielW. Boughton (c) David B. Peterson and Mary Dee Hicks (d) Jerry W. Gilley and Ann Gilley Ans : a 5 CROSS-TRAINING means (a) Employees giving training to each other  (b) Training in Similar Industry for employee (c) Employee required to perform other job functions (d) Training using cross reference Technique Ans : c 6.Emotional intelligence is 1 is IQ of the person 2. is capcity to corr espond with relating well to people 3. is about dealing with environmental demands Which of The Above Statements are Correct ?

(a) 1 only (b) 1 and 2 (c) 2 and 3 (d) All of the above Ans : c 7. The highest order need in Maslow¶s Hierarchy is? (a) Esteem (b) Self-actualization (c) Social (d) Safety Ans : b 8.Myers-Briggs Type Indicator (MBTI) is a /an (a) Objective skill Test (b) personality questionnaire (c) IQ test of Reasoning Ability (d) Consists of All of the above Ans : b 9. Performance coaching (a) Provides assessment of employees employees strengths, weaknesses, and areas for improvement. (b) Frames plans for growth and development. development. (c) Encourages feedback for improvement (d) All of Above Ans : d 10 Validity in evaluation consists of following types except (a) Content Validity (b) Predictive Validity (c) Concurrent Validity (d) Job Based Validity Ans : d 1, The first Factories Act was enacted enact ed in a),1881  b),1895 c),1897 d),1885 Answer- a), 1881 2, Who is an adult as per Factories Act, 1948 ? a. Who has completed 18 years of age  b. who is less than 18 years

c. who is more than 14 years d. who is more than 15 years Answer- a). Who has completed 18 years of age 3, A person who has ultimate control over the affairs of the factory under Factories Act, 1948 is called calle d as _________  _________  a. Occupier   b. Manager  c. Chairman d. Managing Director. Answer - a. Occupier  4, The space for every worker employed in the Factory after the commencement of Factories Act, 1948 should be ________ Cubic Meters. a. 9.9 c. 14.2

b. 10.2 d. 13.2

Answer- c. 14.2 5,The provision for cooling water during hot weat her should be made by the organization if it employees _______ or more employees. a. 200 c. 300

b. 250 d. 150

Answer- b. 250 6,Who is an Adolescent Adolesce nt as per Factories Factor ies Act, 1948 1948 ? a. Who has completed complete d 17 years of age b. who is less than 18 years c. who has completed 15 years but less than 18 years. d. None of these Answer- c. who has completed 15 years but less than 18 years. 7, Which one of the following is not a welfare provision under Factories Act, 1948 a.Canteen a.Cant een b. Creches c.First Aid d.Drinking water. Answer- d. Drinking water. 8, First Aid Boxes is to be provided for ______ of persons a. 125 b. 135 c. 150 d. 160 Answer- c. 150 9,Safety Officers are to be appointed if Organisation is engaging ______ or more employees. a. 1000 b. 2000 c. 500 d. 750 Answer- a. 1000

10, Canteen is to be provided if engaging employees more than ______ persons. a. 250 b. 230 c. 300 d. 275 Answer- a. 250 11, Leave with wages is allowed for employees if they work for _______ days in a month. a. 15 b. 25 c. 20 d. 28 Answer- c. 20 12,Welfare Officers are to be appointed if Organisation is engaging ______ or more employees. a. 500 b. 250 c. 600 d. 750 Answer- a. 500 13, The Ambulance Room is to be provided if engaging employees more than______  a. 400 b. 350 c. 500 d. 450 Answer- c. 500 14, Creche is to be provided if ______ or more lady employees are engaged. a. 25 b. 32 c. 30 d. 40 Answer- c. 30 15, An adult worker can upto ____ hrs in a day as per factories Act, 1948 a. 8 c. 10

b. 9 d. 12

Answer-.

b. 9

16, Obligations Obligat ions of of Workers Workers under the Factories Fact ories Act 1947 was discussed in section secti on ----a) 78 b) 101 c) 111 d) 99 Answer - Sec.111 17, The term Sabbatical is connected connected with a) Paid leave for study  b) Paternity leave c) Maternity leave d) Quarantine leave Answer- Paid leave for study study 18, Section 49 of the Factories Act 1947 Says about a) Welfare officer 

 b) Canteen c) Rest room d) Crèche Answer Answ er is - Welfare officer  19, Section 2 ( K )of the Factories Act 1947 1947 says about a) Manufacturing Process  b) Factory c) Worker  d) None of these Answer : Manufacturing Process 20, Mention the types of of Leave facilities available to a worker unde underr the Factories Act 1947 ? Annual Leave with wages as per  Factories Act Casual leave as per Standing orders  National & Festival Holiday Maternity leave 21, If the factory employs more than 1000 workers, they should appoint appoint qualified ------------- to carry out the prescribed duties a) Safety Officer   b) Welfare officer  c) Security officer  d) None of these Answer : a) Safety Officer  22, For contravention of provisions of  Factories Factor ies Act or Rules, the occupier shall liable for punishment up to a)2 years or fine up to Rs.1,00,000 or both  b) 6 months or fine upto 10, 000 or both c) 3 three years or fine 10, 000 or both d) None of these Answer ±  a)2 years or fine up to Rs.1,00,000 or both. 23, In case of fatal accident occurred inside the factory , a separate accident report shall be sent to the District magistrate in Form No ---- within 12 hours a) Form No:16  b) Form No:18 A c) Form No :18 B d) Form No:18 24, Manager of every every factory should sent a annual report to the Inspectorate of factories containing details like numbers of workers

employed , leave with wages, safety officers ,a mbulance mbulance room, canteen, shelter, accidents in form no --- on or before 31 st January a) Form No : 22  b) Form No: 21 c) Form No: 25 A d) Form No: 25 B Answer: a) Form No: 22 25, If any employee found violating the section 20 of Factories Act 1947 shall be fine up to a)Rs. 10  b) Rs. 5 c) Rs. 15 d) Rs.20 Answer :b ) Rs. 5 26, Section 41- G of the Factories Act 1948 says about a) Fencing of machineries  b) Facing of machineries c) Work on near machinery in motion d) Workers participation in safety mgt. Answer-d) Workers participation in safety management 27, Who is responsible for payment to a person employed by him in a Factory Factor y under under the Payment of wages Act 1936 a) Accounts Manager   b) HR manager  c) Manager  d) Owner  Answer-Manager of a factory nominated under under the section s ection 7 (f) of Factories Act 28, The applicant / occupier who propose to start the factory should submit the a).Form No-1  b)Form No-.2 c) Form No- 2A d) Form No.1 A Answer- b)Form No-.2 29, The license licens e fee can be paid to get a license for a factory maximum upto a).One Year only  b).Two Years only c).Three Years only d)Five years only.

Answer- d)Five years only. 30, The occupier has to submit the document on or before------- of every year to renewal of a license for a factory. st

Answer- 31 October of every year. 31, The renewal application for a license submitted after after December 31st of the every year  year  shall paid the fine amount. a) 10 % of the license fee  b) 20% of the license fee c) 30 % of the license fee d) none of these. Answer- b) 20% of the license fee 32, The Section 20 of the t he Factories act discusses about 1,Drininkin Water  2, Lighting 3, Spittoons d) Latrines and Urinals Answer-3, Spittoons 33,The employment of young person person on dangerous machines shall be prohibited prohibite d the section -------- of Factories Act.1947. Act.1947. a) Section 21   b) Section 22 c) Section 23 d) Section 24 e)

Answer- c)Section 23

34, A suitable goggles shall be provided pr ovided for the protection protec tion of persons employed e mployed in any factory factor y is discussed discuss ed inn the section sect ion ---a) Section-36   b) Section-39 c) Section-40 d) Section -35 Answer- d)Section -35 35, A half yearly return for every half of every calendar year , in duplicate duplicat e in Form For m -------so as to reach the inspector of factories on or before ------------- of the year  a) Form NO-20, 31st July st  b) Form No 21, 31 July st c) Form No. 25, 31 July st d) Form No. 24, 31 June st Answer- b) Form No 21, 31 July

36, An accident report, shall be confirmed by the manager by sending a separat e report in form no ---------- with details of number of person killed or injured to i) Inspector of  Factories within -----------hours -----------hours of of the accident . a) Form No.18, 12 Hours  b) Form No. 18.A , 12 Hours c) Form No.18, 24 Hours d) Form No 18 A , 24 Hours Answer- a) Form No.18, 12 Hours 36, The particulars of the accident should be entered in separate registers kept asasAccident Book- Form No for ESI office . a),Form No -14,  b)Form No ±15 c)From .No±21 d)From No- 20 Answer- b) Form No ±15 37, Section-------- of the Factories Act describes about about the rights of t he workers a) 111  b) 111 A c) 110 d) 112 Answer- b) 111 A 38, The occupier shall be punishable with imprisonment extend to -------- months or fine --------or both both for using false certificate of fitness. fitness. a) two months, 1000 rupees   b) one year, 2000 rupees c) six months, 1000 rupees d) one month, 5000 rupees Answer- a) two months, 1000 rupees 39, Every worker shall have the right to obtain information relating to workers¶ health and safety work at work. True / False Answer- True. 40, The occupier fails to take remedial actions against apprehension of imminent danger to lives or health of the workers ( 41H), shall liable for punishment which may extend to an imprisonment, upto 7 years, fine upto Rupees 2 lacs or both. a) 5 Years , Rs25,000  b) 2 Years, Rs.1, 00,000 c) 7 Years, Rs, 2,00,000 d) 10 Years, Rs. 1, 00,000 Answer- b) 2 Years, Rs.1, 00,000 41, In case of employee covered under the ESI, the accident report shall be sent in Form No -------- to Local office of the ESI to which the company attached a) Form No. 18  b) Form No. 18 A

c) Form No. 25 d) From No.16 Answer- d) From No.16 42, Under the Factories Factori es Act 1948, a register regist er of Adult workers shall be maintained mainta ined in Form For m  No----a) From No.25  b) Form No. 25 A c) Form No.12 d) Form No. 14 Answer- c) Form No.12 43, Under the Factories Act 1948, a register of Muster roll shall be maintained in Form No. --------a) Form No.25 B  b) Form No.15 c) Form No. 25A d) Form No. 25 Answer- d) Form No. 25 44, Under the Factories Act 1948, an inspection book shall be maintained for exemptions granted or availed a vailed in Form No.²  No.²  a) Form No.29  b) From No.27 c) From No.28 d) Form No. 26 Answer- c) From No.28 45, Under the Chapter II of the Tamil Nadu Shops and Establishments Act, 1947 ,the Government of Tamil Nadu exempted the Software Industries in the State Stat e from from the rule on opening and closing hours. True / False Answer- True. 46, Where ------------or more workers are employed in a factor y, then there shall be a Safety Committee in the factory. a) 100 or more workers  b) 150 or more workers c) 200 or more workers d) 250 or more workers Answer- d) 250 or more workers. 47, Section 41 G of the Factories Discuss about the Workers Workers Participation in Management . a)   b)

Section 40 Section 41 H c) Section Sect ion 41 G d) Section Sect ion 41 F

AnswerAnsw er- c) Section Sect ion 41 G 48, Section 19 of Factories Act discusses about the ------------a) Drinking Water    b) Lighting c) Latrines and Urinals d) Artificial Humidification e)

Answer- c) Latrines and Urinals 49, Section ----- of the Factories Act discusses about the nomination of the manager of a factory.

a) Section 7 ( e )   b) Section 7 ( f) c) Section 7 ( g ) d) Section 7 ( d) Answer- b) Section 7 (f) 50, A general manager of a company can be appointed as a occupier of a company. True / False Answer- False 51. Section --------------------- of the Factories Act says about the definition for for a factory. a) Section 2(k)   b) Section 2 (l) c) Section 2( m) d) Section 2 ( n) Answer- c) Section 2( m) 52, The Factories employing more than 1000 workers are required to submit submit their plan for  approval to a)Deputy Chief Inspector of Factories  b)Joint Chief Inspector of Factories c) Chief Inspector of Factories d) Additional Chief Inspector of Factories. Answer- c) Chief Inspector of Factor ies 53, The notice of change of mana manager ger shall be intimated intimat ed in Form No. -------to the inspector of  factories under the Factories Act. a) Form -7  b) Form ± 3 A. c) Form No. 8 d) From No. 3 Answer- b) Form ± 3 A.

54, A particulars of white washing shall be maintained in form no. ----------- under the factories act. a) Form No-7  b) Form No. 3 c) From No. 7 A d) From No. 11 Answer- a) Form No-7 55. A weekly holiday was introduced in the Factories for the first time in the year-------. a) 1948   b) 1931 c) 1926 d) 1923 Answer- d) 1923 56. The expression of ³Time card´ in Form No.25. shall be substituted substituted as ³Service car d´ by an amendment in the Factories Factor ies Act from the year. a) 1984  b) 2005 c) 2004 d) 1981 Answer- b) 2005 57. Under the Section 41.A. of the Factories Act , the Site Appraisal Appraisal Committee Committ ee shall be constituted once in ---------- year under the chairmanship of C hief Inspector of Factories. a) Once in 5 Year   b) Once in 2 Year  c) Once in 3 Year  d) Once in a Year. Answer- a) Once in 5 Year  58. 40 B. of of the Factories Fact ories Act discusses discuss es about the appointment appoint ment of ---------------------- ----a)

Welfare Officer  Offic er    b) Manager  c) Safety Officer  Offic er  d) None of these. Answer- c) Safety Officer. 59. The occupier shall liable for punishment imprisonment for term of ------------ or fine -----------or both for failure to comply with the provisions of Factories Act. a) 2 years, fine Rs. One Lakh.  b) One Year, fine Rs, 10,000 c) Six months, fine Rs. 50,000 d) One year, fine 1, 00,000 AnswerAnsw er- a) 2 years, fine Rs. One Lakh.

60. The workers shall be provided provide d with minimum -------- litres of water for every day under  the Factories Act. a) 2 litres  b) 4.5 litres c) 3 litres d) 5 litres. Answer- b) 4.5 litres 61.The Factories employees ---------- or more workers the rest room and lunch room shall be  provided under the Act. a) 100 Workers  b) 150 Workers c) 200 Workers d) 250 Workers 62. To close down a factory, the occupier has to t o give ------- days notice to the authorities. a) 30 Days   b) 60 Days c) 90 Days d) 14 Days Answer- b) 60 Days. 63. If an employee alleges that he was working for the employer and the employer denies it, who has to prove this fact? a) Employer   b)Employee c) Authority d) Employer and Authority. Answer- b) Employee 64. The Notice of period of work for adult workers under the Factories Act shall be displace in Form14 a) Form No -7 b) Form No-11 c) Form No. 12 d) Form No. 14.  Answer- d) Form No. 14. 65. The annual return under the Factories Act shall be submitted to Inspector of Factories on or  before --------------------------------------------------------st a) 31 January st b) 31 December  th c) 30 April st d) 31 March st  Answer- a) 31 January 66, The license fee for the factory employs 500 workers using 250 Horse Power is Rs ------a) Rs.12,000 b) Rs.18,000 c)Rs. 24,000 d) Rs.30,000  Answer- c)Rs. 24,000

67, The application for amendment of a license to a factory shall be submitted to ------------------a) Deputy Chief Inspector of factories b) Joint Chief Inspector of factories c) Additional Chief Inspector of Factories d) Chief Inspector of Factories  Answer- a) Deputy Chief Inspector of factories 68. No order is communicated to the applicant within -------------months from the date on

which it is so sent the permission applied for in the application shall be deemed to have been granted Under the Factories Act. a) one month  b) Two months c) Three months d) Four months Answer- c) Three months 69. Where males are employed , there shall be at least one latrine latri ne seat for every -------- male workers shall be pr ovided. a),20 workers  b) 50 Workers c) 30 Workers d) 100 Workers Answer- a),20 workers 70. The walls, ceilings and partitions of every latrine and urinal shall be white washed or  colour washed at least once in every period of -------- months a) 6 months  b) 4 months c) 12 months d) 14 months Answer- b) 4 months 71. The occupier of every factory employing -------- or more workers shall plant and maintain trees within the premises of the factory. a) 500 workers   b) 250 Workers c) 200 Worekrs d) 100 Workers Answer- d) 100 Workers

72. The examination of eye sight of certain workers under the factories Act shall be done at least once in every every ----- months a) 6 months  b) 12 months c) 18 months d) 24 months Answer- d) 24 months 73. The number of elected workers in the canteen managing committee shall not be more than ------ or less than ------------------a)

more than 5 or less than 2

b) c) d)

more than 20 or less than 10 more than 15 or less than 10 more than 10 or less than 5  Answer- a) more than 5 or less than 2 74. The term of office of the canteen committee is ------------------ years a) one year  b) two years c) three years d) Four years  Answer- b) two years 75. In a f actory where the number of married women or wi dows employed was l ess than --------or  where the factory works for less than --------days or where number of children kept in the crèche was less than -------- in the previous year , the chief Inspector Inspector factories may grant exemption from the provision of crèche. a) 15, 180 days, 5 b) 20, 240 days, 10, c) 30, 240 days , 10, d) conditions conditions not necessary   Answer- a) 15, 180, 5 76. A register of young person workers shall be maintained in Form No.-------------------a) Form No.12 b) Form No. 13 c) Form No.14 d) Form No. 15  Answer- c) Form No.14 77.Time allotted for the purpose purpose of washing is ---------- minutes before the end of days days work . a) 5 Minutes b) 10 minutes c) 15 Minutes d) 20 minutes  Answer- b) 10 minutes 78. The Tamil Nadu safety officers (duties , qualification and conditions of service )rules was enacted in the year . a) 2002 b) 2003 c) 2004 d) 2005  Answer- 2005 79. By an Amendment Act of 1987 in Factories Act 1947, who is to be appointed as an occupier. a) Manager  b) General Manager  c) Human Resource Manager  d) Board of Directors  Answer- d) Board of Directors 80. If any time number of worker falls below 500 in a factory, the welfare officer ceases to have a locus standi. True / False  Answer- False

The basic functions of management include all of the following except _____. a. b. c.

planning organizing motivating

d.

leading

e.

staffing

2. a.

The management process is made up of _____ basic functions. three

b. c.

four five

d. e.

eight ten

3. Which basic function of management includes establishing goals and standards, developing rules and procedures, and forecasting? a. b.

planning organizing

c.

motivating

d.

leading

e.

staffing

4.

What specific activities listed below are part of the planning function?

a.

giving each subordinate a specific task

b.

recruiting prospective employees

c.

training and developing employees

d.

developing rules and procedures

e.

all of the above

5. Lin spends most of her time at work setting goals and standards and developing rules and procedures. Which function of management does Lin specialize in? a.

planning

b.

organizing

c.

motivating

d.

leading

e.

staffing

6.

Which basic function of management includes delegating authority to subordinates

and establishing channels of communication? a.

planning

b. c.

organizing motivating

d. e.

leading staffing

7. a. b.

What specific activities listed below are part of the organizing function? giving each subordinate a specific task recruiting prospective employees

c. d.

training and developing employees developing rules and procedures

e.

all of the above

8.

Which basic function of management includes selecting employees, setting

performance standards, and compensating employees? a.

planning

b. c.

organizing motivating

d.

leading

e.

staffing

9.

What specific activities listed below are part of the staffing function?

a.

giving each subordinate a specific task

b.

maintaining morale

c.

recruiting prospective employees

d.

developing rules and procedures

e.

both b and c

10.

Which basic function of management includes setting standards such a sales quotas and

quality standards? a.

planning

b.

organizing

c.

controlling

d.

leading

e.

staffing

11.

What specific activities listed below are part of the controlling function?

a.

giving each subordinate a specific task

b.

recruiting prospective employees

c.

training and developing employees

d. e.

developing rules and procedures checking to see how actual performance compares with standards

12. _____ is the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns. a. b.

Human Resource Management Labor Relations

c. d.

Industrial Psychology Organizational Behavior

e. 13. a.

Organizational Health and Safety Management Human resource management is _____. the concepts and techniques used to control people at work

b. the process of organizing work activities activiti es c. the process of identifying countries with cheaper labor costs and and relocating jobs to those countries d. the process of acquiring, training, appraising, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns e. 14.

all of the above _____ is the right to make decisions, to direct the work of others, and to give orders.

a. b.

Leadership Authority

c.

Delegation

d.

Management

e. 15.

Responsibility _____ are authorized to direct the work of subordinates.

a. b.

Line managers Staff managers

c.

Leaders

d.

Advisory board members

e.

All of the above

16. _____ are responsible for assisting and advising line managers in areas like recruiting, hiring, and compensation. a. b.

Human resource managers Staff managers

c.

Line managers

d.

EEO officers

e.

Board members

17. Effective human resource management could include all of the following responsibilities except _____. a.

placing the right person in the right job

b. c.

training employees controlling labor costs

d. e.

protecting employees health all are responsibilities necessary necessary for effective human resource management

18.

Human resource managers generally exert _____ within the human resources

department and _____ outside the human resources res ources department. department. a. line authority; implied authority b.

staff authority; line authority

c. d. e.

line authority; staff authority functional control; authoritarian control staff authority; specific authority

19.

Line managers respect the knowledge human resource managers have in areas such as

testing and affirmative action. Consequently, human resource managers can influence line managers through _____. a. b.

line authority functional control

c. d.

implied authority explicit authority

e.

human capital

20.

Which of the following responsibilities do human resource managers fulfill in their role

as employee advocates? a.

establish guidelines for how management should be treating treating employees

b. c.

provide support for employees contesting unfair practices represent employees interests as appropriate

d.

all of the above

e.

none of the above

21.

All of the following are examples of human resource job duties except _____.

a.

recruiter

b. c.

equal employment opportunity coordinator financial advisor

d. e.

compensation manager labor relations specialist

vu.ysapak.com 22.

Which of the following job titles indicates a position in human resources?

a. b.

recruiter job analyst

c. d. e.

training specialist EEO coordinator all of the above

23. Which of the following tasks related to recruiting and hiring is not typically handled handled by HR staff? a.

specify necessary job qualifications

b. c.

develop pool of qualified applicants conduct initial screening interviews

d. e.

administer tests explain benefits packages

24. The expertise of human human resource departments became indispensable indispensabl e with the _____. a. introduction of employment laws b. passing of equal employment laws c. d.

increase of women in the workforce movement of jobs to countries with cheaper labor costs

e.

both a and b

25.

_____ refers to the tendency of firms to extend their sales, ownership, and/or

manufacturing to new markets abroad. a. Expansion b.

Market development

c.

Globalization

d.

Export growth

e.

Diversification

26.

Most people who are classified as nontraditional workers are _____.

a.

contingent workers

b.

independent contractors

c.

job sharing

d.

working multiple jobs

e.

caring for an elderly parent

27. a.

Which of the following is a type of nontraditional worker? contingent workers

b. c.

part-time workers people working in alternative work arrangements

d.

people with multiple jobs

e.

all of the above

28.

Jak takes on various projects as an independent contractor. He works on several

projects for a variety of companies. When a project is complete, he moves on to another project, often with a different company. Jak is a type of _____. a.

contingent worker

b. c.

collateral worker manager

d. e.

consultant none of the above

29.

Saras and her mother, Ann share one flight attendant job at Jet Airlines. Saras and Ann

could be classified as _____. a. flex-time workers b.

contingent workers

c. d. e.

nontraditional workers traditional workers none of the above

30.

What term refers to the knowledge, education, training, skills, and expertise of a firms

workers? a.

human resources

b. c.

human capital intangible assets

d. e.

knowledge assets intellectual property

31.

Which of the following demographic issues represents a challenge for human resource

managers? a. b.

increasingly diverse workforce aging workforce

c. d.

increasing use of contingent workers both a and b

e.

all of the above

32.

The proportion of women in the workforce is projected to _____.

a.

increase significantly over the coming decade

b. c.

decrease as more women decide to stay home with children stop growing

d. e.

increase at a decreasing rate decrease at an increasing rate

33.

Over the next few years, employers may face a severe labor shortage because _____.

a.

there are fewer people entering the job market than there are retiring baby boomers

b. c. d.

one-third of married women are not in the labor force Older workers will represent 11% of the labor force people are living longer

e.

all of the above

34.

What tactic will employers likely have to take to fill openings left by retiring

employees? a. instituting flexible work hours

b. c.

providing elder care hiring more women

d. e.

rehiring retirees lowering the retirement age

35.

A _____ is a companys plan for how it will balance its internal strengths and

weaknesses with external opportunities and threats in order to maintain a competitive advantage. a. SWOT analysis b. mission statement c. d.

strategy tactic

e.

scorecard

36. a.

The performance of human resource departments is evaluated based on _____. measurable evidence of efficiency

b. c.

measurable evidence of effectiveness anecdotal evidence

d.

qualitative measures of success

e.

both a and b

37.

Quantitative performance measures used by human resource managers to assess

operations are called _____. a. ratios b. c.

benchmarks metrics

d.

grades

e.

goals

38.

The _____ metric can be used as a measurement to show improvements to savings in

recruitment and retention costs. a. b.

absence rate cost per hire

c. d.

HR expense factor human capital ROI

e.

time to fill

39. Which metric indicates the cost of health care per employee by providing the per capita cost of employee benefits? a. b. c.

HR expense factor human capital ROI health care costs per employee

d.

human capital value added

e.

revenue factor

40. The _____ metric views human resource expenses in relation to the total operating expenses of the organization.

a. b.

HR expense factor human capital ROI

c. d.

health care costs per employee human capital value added

e.

revenue factor

vu.ysapak.com 41.

_____ are a useful tool for determining why employees are leaving an organization.

a. b.

Government labor reports Exit interviews

c.

Benchmarks

d.

HR portals

e.

Turnover rates

42. Which of the following human resource practices can be useful in reducing workers compensation cost per employee? a.

safety training

b.

disability management

c.

safety incentives

d.

all of the above

e.

a and b only

43. a.

Which metric views employees as capital rather than as an expense? time to fill

b.

training investment

c.

HR expense factor

d.

revenue factor

e.

none of the above

44. a.

The _____ measures the rate at which employees leave the company. turnover costs

b. c.

turnover rate time to fill

d.

cost per hire

e.

absence rate

45.

When managers use metrics to assess performance and then develop strategies for

corrective action, they are performing the _____ function of management. a. planning b. leading c.

staffing

d. e.

controlling organizing

46.

The term _____ means contributing in a measurable way to achieving the companys

strategic goals. a. competitive advantage b. c.

achievement success value creation

d.

success metric

e.

none of the above

47.

Managers use a(n) _____ to measure the HR functions effectiveness and efficiency in

producing employee behaviors the company needs to achieve its strategic goals. a. metric b.

HR Scorecard

c.

benchmark

d. e.

high performance work system MBO format

48.

Metrics can be compared against _____ to evaluate an organizations performance.

a.

last years metric

b.

competitors metric

c.

survey data

d. e.

national standard all of the above

49.

The Revenue Factor is equal to _____.

a.

revenue divided by the total number number of full-time full-time equivalents (FTE)

b.

total days elapsed to fill requisitions divided by the number hired

c.

revenue minus operating expense expense minus compensation and benefit cost divided by the total

number of full-time equivalents (FTE) d.

HR expense divided by the total operating expense

e. advertising plus agency fees plus employee referrals plus travel costs of applicant plus relocation costs plus recruiter pay and benefits divided by number of hires 50.

The HR expense factor is equal to _____.

a.

revenue divided by the total number of full-time equivalents (FTE)

b.

total days elapsed to fill requisitions divided by the number hired

c. revenue minus operating expense minus compensation and benefit cost divided by the total number of full-time equivalents (FTE) d. HR expense divided by the total operating expense e. advertising plus agency fees plus employee referrals plus travel costs of applicant plus relocation costs plus recruiter pay and benefits divided by number of hires