Production Manager or Product Manager or Job Manager or Site Man

PATRICK T. BESANSON 1421 TAYLOR FARM ROAD CELL: 919.215.8833 RALEIGH, NC 27603 HOME: 919.662.0924 [email protected]

SUMMARY An estate building professional with proven expertise in sales, customer service, critical path management, process improvement to optimize efficiencies, inventory control, supply/demand planning, contract revisions and management, accounting and estimating, building code and OSHA compliance. Well rounded with experience working for high end clients on multi million dollar projects as well as multi-family dwellings at all price points. Also experienced in land development. RESULTS HIGHLIGHTS

Sales & Customer Service * Initiated developer and banking relationships to establish working capital and land inventory. * Networked with agents to maintain market exposure and insure prequalified pres ale candidates. * Maintained portfolio of advertising materials for distribution to potential cu stomers, banks and agents. Worked closely with advertising agencies as well as procured and created my own media for distribution. * Executed all superintendent tasks from assisting with detailed customer select ions to conducting client walk through and punch list meetings. * Personally managed all warranty contact with customers. Over a 13-year period was successful in keeping warranty expenses below one tenth of one percent on g ross production of 25 million dollars. Critical Path Management, Process Improvement, Inventory Control, Supply and Dem and Forecasting * Maintained subcontractor relations to improve build times and maintain superio r quality control. * Controlled and adjusted build schedules to maximize budgets and facilitated se asonal adjustments, due to weather, in order to eliminate quality control issues . * Managed and reviewed selection of prime properties for both speculative and pr esale dwelling opportunities. * Successfully managed a "just-in-time" inventory control system with suppliers resulting in reduced carrying costs. * Derive and communicated with suppliers at all levels in order to facilitate fo recasting for price increases and product availability. Contracts, Accounting, Estimating & Compliance * Maintained several versions of sales contracts for differing house purchase sc enarios. Worked closely with council to carefully review and update said contra cts to insure fair and correct interpretation.

* Personally estimated material and labor for every building and development pro ject. * Attended frequent OSHA and building code seminars to provide the safest and mo st code correct work environment possible. * Maintained relations with City, County and State inspectors to fully understan d their expectations and facilitate quick inspection approval. * Experienced in NC Division of Water Quality requirements for land development as well as construction of large single family homes. These watershed area prop erties often exceeded Maximum Impervious Surface Allowances where reliable water management systems were required. Personally selected higher cost, lower maint enance systems, in order to minimize inconvenience to the homeowner.

PROFESSIONAL EXPERIENCE

Pinnacle Construction Group, Inc. , Raleigh, NC 1997 - Present Superintendent & President * Responsible for all aspects of the building process. * Land development and or acquisition through key developer and banking relation ships. * Code compliance and proper permitting within differing counties, cities and to wnships. * Procurement of material and inventory control. Often escalating orders to mee t customer needs. * Serviceability calls with key suppliers to address any potential issues impact ing the overall supply chain. * Daily quality control meetings with subcontractors to ensure safe and clean wo rking conditions in addition to proper installations in order to exceed customer expectations. * Facilitating weekly customer meetings to address questions or concerns. * Orchestrating completion dates with customers, banks, attorneys and government agencies in addition to utility companies to ensure a smooth living transition for the customer. * Create warranty and "how to" manuals specific to each dwelling in order to min imize questions with regard to maintenance and service. * Maintain customer relations to facilitate referral business.

Stubblefield Insurance Inc., Raleigh, NC 1991 - 1997 General Manager & Sales * , . * r

Managed an office of four employees responsible for the administration of Life Accident and Health insurance to members of the North Carolina Bar Association

Maintained relations with numerous large insurance companies whom entrusted ou company to underwrite, invoice, pay claims, and market to attorneys throughout North Carolina. This included Jefferson Pilot, Durham Life, Colonial, and Linc oln National Insurance. * Personally serviced hundreds of clients via face to face visits throughout Nor th Carolina. * Developed marketing materials in conjunction with approval from insuring carri ers. * Managed compliance with insuring carriers standards through periodic audits.

EDUCATION Bachelor of Science, Business Administration, East Carolina University, Greenvil le, NC 1991 Concentration in Human Resource Management

PROFESSIONAL TRAINING North Carolina Licensed (Unlimited) Commercial and Residential Contractor SOFTWARE EXPERIENCE MS: Excel, Word, PowerPoint; Adobe Acrobat, Premier; DigiDesign Pro Tools; Vari ous digital video editing programs