Production Checklist

Activity Network Management

Component

Sub-Component

Switch Firewall Router Load Balancer DNS Public Network Private Network

VPN Concentrator Server Management (Production) Server H/W Operating System Data Center Operations COTS Management Product Name - DB Server Product Name - App Server Product Name - Web Server Product Name - Backup Product Name - Monitoring Product Name - Reporting Configuration Management (Build & Release) Security OS hardening Access Management Application security Vulnerability Check & security updates SSL Certificates Content Scanning/ IDS Backup & Restore N/W backup System backup App Server backup DB Server backup Offsite Storage External Storage (SAN/ NAS) Support Management

Storage management

Responsibility Vendor Name

Service

In Scope

Support Management

Helpdesk N/W support System support Application support App Admin DB Admin External Vendor Support - H/W Vendor 1 Vendor 2 Vendor 3 Vendor 4 External Vendor Support - S/W Vendor 1 Vendor 2 Vendor 3 Vendor 4

Service Management

Service Level Management SLA UPC Program Management Resource Mgmt Budget Scoping Business Continuity Management DR Site

IDS SLA OLA DR UPC DNS RAID

Glossary: Intrusion Detection System Service Level Agreement Operational Level Agreement Disaster Recovery Under Pilling Contract Domain Name Service Redundant array of independent disks

Dropdown list values: IN In Scope

In Scope

OUT

Skill Availability

Beginner Intermediate Advanced

Resource Availability

Yes No

Service

IT DataCenter DEV Support External Vendor

Skill Availability

Resource Availability

Remarks