Production and Operations Management

Production and Operations Management True/False Question: Objective of Work Study is to improve Productivity Correct Answer: True True/False Question: After goods have been manufactured, route sheets and operation layouts should not be collected back. Correct Answer: False Multiple Choice Single Answer Question: How is the probability of acceptance in case of Acceptable Quality Level (AQL)? Correct Answer: Very high True/False Question: For p-chart, p bar is the ratio of total number of units inspected to the total number of units defectives. Correct Answer: False Select The Blank Question: The ________ is specified to indicate the maximum permissible variability in the dimensions product or parts. Correct Answer: Tolerance Multiple Choice Single Answer Question: Which variable is taken along the abscissa or X axis? Correct Answer: Time Multiple Choice Single Answer Question: Which kind of labor force is required in case of Jobbing Production? Correct Answer: Highly Skilled Multiple Choice Multiple Answer Question: Which are the general principles underlying probability aspects of project planning? Correct Answer: Statistically three time estimate of an activity conform to Beta distribution., Expected time divides the area under the curve into two equal parts., Expected time of an activity is located at one third of the distance between "m" and mid-range { (a+b)/2 } away from the most likely time. Select The Blank Question: A ________ is another form of subcontracting. Correct Answer: Hiring capacity Select The Blank Question: The ________ pertain to the climatic conditions which the component, product or material should withstand. Correct Answer: Environmental specifications

Multiple Choice Single Answer Question: Which is the right time to prepare stores issue order? Correct Answer: When route sheet is ready Multiple Choice Single Answer Question: What is the reason of excessive friction between parts? Correct Answer: Improper or lack of lubrication True/False Question: Cellular layout is based on the concept of Group Technology Correct Answer: True Multiple Choice Single Answer Question: How does the control chart of statistical quality control help the operating personnel? Correct Answer: Identify the presence of an assignable cause before it develops Multiple Choice Multiple Answer Question: Which are different ways to show critical path in a network? Correct Answer: Thick Line, Red Line, Double Line True/False Question: The control chart for number of defectives is more convenient to make than control chart for fraction defectives since the figure of number of defectives units can be directly taken from the inspection report. Correct Answer: True Select The Blank Question: The ________ is the maximum percentage defective that for the purpose of sampling inspection can be considered satisfactory as a process average. Correct Answer: Acceptable quality level Multiple Choice Multiple Answer Question: Order preparation process for products manufactured to order requires following documents Correct Answer: Sales Order, Work order, Shop order Multiple Choice Single Answer Question: The process of changing inputs into outputs thereby adding some value to entity can be defined as Correct Answer: Operation Multiple Choice Single Answer Question: Inherent Safety' is one of the principle of good layout. In context of layout, this can be achieved by the following Correct Answer: Clear gangway, location of material and material handling system Match The Following Question Correct Answer

Toung Eye Nose Ear

Sweet Crack Burnout Impact

Multiple Choice Single Answer Question: How much time does the dummy activity take? Correct Answer: Zero Time Select The Blank Question: The ________ is the maintenance work initiated on a result of knowledge of the condition of an item from routine or continuous checking. Correct Answer: Condition monitoring Multiple Choice Single Answer Question: What does tail of an arrow represent? Correct Answer: Start of an activity Select The Blank Question: The ________ is the probability that a good lot will be rejected by the sampling plan. Correct Answer: Producer's risk Select The Blank Question: The ________ is the probability that a bad lot will be accepted by the sampling plan. Correct Answer: Consumer's risk Multiple Choice Single Answer Question: Which kind of relationship exists between those activities which can be carried out simultaneously and both activities require definite time to finish? Correct Answer: Concurrent activities Select The Blank Question: The ________ are the definitions of the measurable as well as non measurable characteristics of the product. Correct Answer: Specifications Select The Blank Question: Goods after final inspection should accompany ________to enable dispatch department to identify and draw correct reference. Correct Answer: Forwarding note True/False Question: The steeper the OC curve, the better is the discrimination between good and bad lots. Correct Answer: True Multiple Choice Multiple Answer Question: Which are the different types of flow process charts used for method study?

Correct Answer: Equipment type, Man type, Material type Multiple Choice Single Answer Question: Which photographic technique is used to record path of motions of the members of the body during method study? Correct Answer: Cyclograph True/False Question: Use of accurate measuring instruments and better supervision for inspectors is not possible in case of floor inspection as compared to centralised inspection system. Correct Answer: True True/False Question: Dust gets mixed with lubricants, forms an abrasive substance and causes premature failure of machinery. Correct Answer: True Multiple Choice Multiple Answer Question: Which of the following aspects are essential to ensure quality of purchased items? Correct Answer: Defining right quality for the job, Vendor performance evaluation, Making sure that suppliers understand the requirements True/False Question: Process Planning is concerned with decisions regarding requirement of machines and manpower for meeting customer demand Correct Answer: False True/False Question: All activities lying on the non-critical paths must have total float and free float. Correct Answer: False Multiple Choice Multiple Answer Question: Which of the following method can be adopted to overcome the problem of rushing up a job for it's timely completion? Correct Answer: Use of optimum speeds and feeds, Subcontracting, Job splitting Multiple Choice Single Answer Question: Which of the following data is unnecessary for scheduling process? Correct Answer: Cost breakup of products Multiple Choice Multiple Answer Question: Which of the following are the major steps of making of the X bar-R control chart? Correct Answer: Collection of data, Calculation of mean, range, grand average and mean range, Set up control chart for average and calculate control limits of range chart Multiple Choice Multiple Answer Question: What is indicated by the hugging points lying close to mean of the process in X bar-R- control chart? Correct Answer: Recording done without actual measurements, Improper selection of samples, Biases in measurements

Match The Following Question Fixation of inventory level Symptom of ill planned purchasing Factor influencing material planning Net requirement of material under MRP

Correct Answer Reorder level Over ordering Lead time Stock on hand

Multiple Choice Multiple Answer Question: What are the benefits of inspection and quality control? Correct Answer: Adequate maintenance of quality, Ensures parts are within specified limits of accuracy, Gives economy in production through reduction of defective work Multiple Choice Single Answer Question: What do you mean by design modifications made to reduce time and effort required in carrying out maintenance work? Correct Answer: Design-in Maintenance True/False Question: Even in a small set up wherein maintenance of a machine is looked after by a mechanic cum worker, he should report directly to the person responsible for the manufacturing operations. Correct Answer: True Multiple Choice Single Answer Question: Which of the following technique makes three time estimates for each activity? Correct Answer: Project Evaluation & Review Technique Multiple Choice Multiple Answer Question: Which of the following are characteristics of an operating characteristics curve? Correct Answer: Producer risk, Consumer Risk, Acceptable Quality Level Multiple Choice Multiple Answer Question: Which three of the following are causes of continuous upward pattern of Xbar-R control chart? Correct Answer: Wear of tool, Abnormal rise in temperature, Accumulation of dirt True/False Question: Inspection should be conducted on all incoming materials, semi finished items, bought out components, subcontract items prior to any operation, assembly. Correct Answer: True Select The Blank Question: The ________ is necessary when the job requires detailed of one or more of the job characteristics with the help of special equipment which is not available at the producing company. Correct Answer: Inspection order Multiple Choice Multiple Answer

Question: Lack of material planning results in the following Correct Answer: Over ordering, under ordering, stockouts True/False Question: Since value of c can never be negative, hence" if LCLp works out to be negative, it is taken as zero." Correct Answer: True Multiple Choice Single Answer Question: What do you understand by the quality specified by the designer on behalf the customer? Correct Answer: Quality of design Select The Blank Question: Work study is also called ________ study Correct Answer: Time and Motion True/False Question: Maintenance function must be decentralized apart from a size of a manufacturing organization for it's better functioning. Correct Answer: False True/False Question: Repetitive movements between work stations which are difficult to be traced on string diagrams can be conveniently shown on flow diagrams. Correct Answer: False Multiple Choice Single Answer Question: Which method is used to trace especially those movements which are too fast for human eye to pursue? Correct Answer: Cyclegraph Match The Following Question Template REL chart Flow diagram Travel chart

Correct Answer Two dimensional cutouts Degree of closeness Tracing movements Distance and frequency of movements

Select The Blank Question: An Ideal OC curve is ________ shaped curve that accpets all the lots with quality equal to or better than AQL. Correct Answer: Rectangular Multiple Choice Single Answer Question: What does the points falling outside the control limits indicate? Correct Answer: Presence of assignable causes Multiple Choice Multiple Answer

Question: Which information is recorded in an equipment card? Correct Answer: Date of commissioning, Equipment specifications, Name and address of manufacturer True/False Question: Inspection should be avoided prior to long run of a manufacturing stage as it becomes duplication of work and cost. Correct Answer: False True/False Question: Delay in completion of projects result in unwelcome additions to the fixed manufacturing expenses. Correct Answer: True Multiple Choice Single Answer Question: Material Planning is an integral part of Correct Answer: Production Planning Multiple Choice Single Answer Question: Which of the following policies is advisable in case of low product variety and large volumes? Correct Answer: Low Skilled Labor & Special Purpose Machines Select The Blank Question: In case of an OC curve, the risk of rejecting a good quality lot may vary between ________. Correct Answer: 0.01 to 10% Multiple Choice Single Answer Question: MRP is based on the concept of inventory demand which is of following type Correct Answer: Dependent and independent Multiple Choice Multiple Answer Question: Plant Layout is concerned with optimum arrangement of the following Correct Answer: Storage space, Machines, Material Handling Equipment Multiple Choice Single Answer Question: What is the location of upper control limit in the X bar-R control chart? Correct Answer: 3 standard deviations above central line Select The Blank Question: The ________ is the defect level for which lots are regarded as bad lots. Correct Answer: Lot Tolerance Percentage Defective True/False Question: While numbering as per Fulkerson's rule, arrows emerging from the initial event are deleted so as to create one or more initial events. Correct Answer: True Multiple Choice Single Answer

Question: Why stores issue order should not be issued as soon as it is prepared? Correct Answer: Material may or may not be available at the time of preparation Select The Blank Question: An ________ history card is the record of all repairs, replacements and engineering changes carried out in the equipment during it's period of service. Correct Answer: Equipment history card Multiple Choice Multiple Answer Question: Features of Cellular layout are Correct Answer: It is a type of mixed layout, Uses concept of Group Technology, Facilities are grouped in to cells Multiple Choice Single Answer Question: Inadequate production capacity ultimately leads to Correct Answer: Poor Customer Service Multiple Choice Multiple Answer Question: Which of the following factors affect the quality control function? Correct Answer: Quality of workmanship, Production aids, Manufacturing facilities Multiple Choice Multiple Answer Question: Which of the following situations demand the economic consideration while selecting a job for method study? Correct Answer: Unorderly movement of men and materials, Excessive process defectives, Too many suggestions received for improvement from a department or section True/False Question: Systematic maintenance system can completely eliminate the wear and tear of machines. Correct Answer: False Select The Blank Question: The ________ must ensure that the product satisfy the functional requirements of it's usage. Correct Answer: Quality of design Multiple Choice Multiple Answer Question: Which of the following can be subtypes of corrective maintenance? Correct Answer: Shutdown Maintenance, Design-out Maintenance, Design-in Maintenance Multiple Choice Single Answer Question: Which phase of method study is concerned with analyzing the facts critically, generating alternatives which form the basis for selection and development of improved methods? Correct Answer: Critical examination Select The Blank Question: The term ________ implies the foregone profit due to inability of company to produce.

Correct Answer: Opportunity cost True/False Question: A network should employ only those dummy activities which are absolutely necessary. Correct Answer: True True/False Question: Even if any activity on the critical path is delayed, project completes on the scheduled time. Correct Answer: False Multiple Choice Single Answer Question: Which is the alternative way of indicating the load other than numerical way, in case of Gantt chart? Correct Answer: Graphical approach Multiple Choice Multiple Answer Question: Which of the following are types of sampling plan? Correct Answer: Single sampling plan, Double sampling plan, Multiple sampling plan Multiple Choice Multiple Answer Question: Which of the following are major inputs to scheduling? Correct Answer: Overlapping of operations, Effective Capacity per work centre, Performance standards True/False Question: Diversified labor is adequately available in rural area as compared to urban area. Correct Answer: False Multiple Choice Multiple Answer Question: Which of the following cases indicated that the operation has occurred? Correct Answer: Movement of components to assembly section, Raw material movement, A worker's trip to grinder to sharpen the tools Multiple Choice Single Answer Question: What is the reason of fluctuations, if the control chart evaluates that the process is in a state of statistical control? Correct Answer: Random variability Multiple Choice Single Answer Question: Product layout is suitable when Correct Answer: Products have reasonable stable demand Multiple Choice Multiple Answer Question: Which of the following charts are used for the recording of data during the method study? Correct Answer: Operation process chart, Multiple activity chart, Flow process chart True/False

Question: The operator should not stop production if first piece is not approved by the inspector. Correct Answer: False Multiple Choice Single Answer Question: Need for change in layout can occur due to following reason Correct Answer: introduction of new product Multiple Choice Single Answer Question: What do you mean by a single event which represents the joint completion of more than one activities? Correct Answer: Merge event Multiple Choice Single Answer Question: Which rule is used for numbering of events? Correct Answer: Fulkerson's Rule True/False Question: In case of two handed process chart, the simultaneous activities of both hands are recorded opposite to each other on the chart. Correct Answer: True Multiple Choice Single Answer Question: How industry has responded to the fact of existence of inherant variability of the manufacturing process? Correct Answer: Inclusion of certain tolerance on the basic dimensions in the drawing Multiple Choice Multiple Answer Question: Which are the different methods of recording actual progress of work? Correct Answer: Display boards, Progress cards, Network updating True/False Question: In case of backward pass computation, the latest event time of the end event equals to the earliest event time minus duration of that activity. Correct Answer: False Multiple Choice Multiple Answer Question: Which of the following products should be produced by using mass production? Correct Answer: Refrigerator, Tyre for automobile, Television Set Multiple Choice Multiple Answer Question: Which of the following are examples of attributes? Correct Answer: Cracks, Burrs, Texture Match The Following Question Scheduling Device Interruption for machine utilization Input for scheduling

Correct Answer Strings Preventive maintenance Overlapping of operations

Technique of scheduling

Critical Path Analysis

Multiple Choice Multiple Answer Question: Which are the three distinct parts of the chart? Correct Answer: Summary, Introduction, Body Match The Following Question Combined Layout Fixed Position Layout Product Layout Process Layout

Correct Answer Mixed Layout Project Layout Line Layout Functional Layout

Multiple Choice Multiple Answer Question: Following are the commonly used factors considered for evaluation of layout in factor analysis method Correct Answer: Flow of material, Equipment utilization, Working condition Multiple Choice Single Answer Question: Fixed position layout is adopted when Correct Answer: product is very heavy involving assembly of large number of parts Multiple Choice Multiple Answer Question: Which of the following are examples of specifications? Correct Answer: Commercial standards, Assembly and testing instructions, Bill of material Multiple Choice Single Answer Question: Process Engineer does not get sufficient time for designing tooling for most economic production run when Correct Answer: Delivery time is less Multiple Choice Single Answer Question: What do you mean by the graphical representation of the project which is composed as series of connected arrows and circles to describe the interrelationship of the activities involved? Correct Answer: Network True/False Question: Latest finishing date is the latest event time of the tail event. Correct Answer: False True/False Question: Flow process charts do record movements as well as visual pictures. Correct Answer: False True/False Question: The OC curve is based on the assumption that if the lot is large in comparison to the sample, the probabilities of the OC curve will follow a poisson distribution. Correct Answer: False

Match The Following Question Scheduling of interrelated activities of small projects with consideration of uncertainty of duration of activities. Two machines & processing time depends on sequence of job loading Sufficient orders and reasonable choice of machines Time relationship between when a product is required and when it can be made available

Correct Answer Critical Path Analysis Johnson's Two Machine Algorithm Index Method Critical Ratio Scheduling

Select The Blank Question: Production control work is ________ in case of floor inspection as compared with the centralized inspection. Correct Answer: easier Match The Following Question When to inspect What to inspect How to inspect How much to inspect

Correct Answer Stages of inspection Specification Inspection devices Sampling or cent percent inspection

Multiple Choice Single Answer Question: Material control function of PPC is concerned with Correct Answer: Preparation of material estimates Multiple Choice Single Answer Question: Main objective of a good plant layout is Correct Answer: Reduce material handling cost True/False Question: In case of X bar-R charts, statistical limits are calculated from averages of samples of n (4,5,…) instead of single sample of large size to reduce the spread of natural variability. Correct Answer: True Multiple Choice Single Answer Question: A good plant layout helps in Correct Answer: Reducing handling costs Multiple Choice Multiple Answer Question: What are the uses of the instruction manual provided by the manufacturer of a machine? Correct Answer: It gives instructions regarding installation and operation of the equipment, It contains note on common troubles with causes and remedies for troubleshooting, It enlists points, frequency and type of lubrication Multiple Choice Multiple Answer

Question: MRP utilizes the following information Correct Answer: Master production schedule, Product structure, Lead time for procurement/manufacturing Select The Blank Question: A good maintenance system is not a luxury but a ________. Correct Answer: Necessity True/False Question: Shape OD and OC curve is a function of sample size and the acceptance number. Correct Answer: True True/False Question: For p-chart, "Inspection by variables" is much faster than "Inspection by attributes" Correct Answer: False Multiple Choice Single Answer Question: Site factors for plant location include Correct Answer: Suitability of land Select The Blank Question: The ________ breakdowns usually cost more, partly due to damage done to the adjustment components and partly due to emergency actions. Correct Answer: Unexpected True/False Question: Cent percent inspection is a must if the inspection is of destructive nature. Correct Answer: False True/False Question: Since value of p can never be positive, hence" if LCLp works out to be positive, it is taken as zero." Correct Answer: False Multiple Choice Single Answer Question: Which of the following techniques is used by industrial engineering department to obtain the utilization index? Correct Answer: Work Sampling Studies True/False Question: An ideal OC curve is never possible only with cent percent inspection. Correct Answer: False Select The Blank Question: A ________helps to avoid crowding of jobs at a particular machine by change of route of some of the jobs or by diverting work to other machine. Correct Answer: Control board Multiple Choice Single Answer Question: What do you understand by PERT?

Correct Answer: Project Evaluation & Review Technique Multiple Choice Multiple Answer Question: Which of the following factors play important role while selecting or rejecting a particular site from legislation and taxation point of view? Correct Answer: Labor laws, Building codes, Policies regarding issue of licenses Multiple Choice Multiple Answer Question: Which of the following concepts must be understood for the achievement of quality? Correct Answer: Quality of conformance, Purpose of product, Quality of design Multiple Choice Single Answer Question: What do you mean by the project duration for which the total cost is minimum? Correct Answer: Optimum duration True/False Question: Originating process of raw material influence Process Planning Correct Answer: True Multiple Choice Single Answer Question: Where does the central line is located in case of p-chart? Correct Answer: at p bar Multiple Choice Single Answer Question: The product layout has following disadvantage Correct Answer: Layout is not flexible Multiple Choice Single Answer Question: The process of changing inputs into outputs thereby adding some value to entity can be defined as Correct Answer: Operation Select The Blank Question: Production Planning is a centralized activity which includes functions such as ________ Correct Answer: Scheduling Select The Blank Question: OC curve of ideal sampling plan suggests that all lots less than 3% defectives have the probability of acceptance of ________. Correct Answer: One Multiple Choice Single Answer Question: The document which incorporates details of process planning for a job is called Correct Answer: Route Sheet Multiple Choice Multiple Answer Question: Which of the following are types of non-destructive testing? Correct Answer: Visual Testing, Eddy current, Magnetic flow detectors

Multiple Choice Single Answer Question: What do you understand by the difference between the specification limits within which manufacturing process is expected to produce? Correct Answer: Design tolerance Multiple Choice Single Answer Question: Technique of Value Engineering can be effectively employed in design of a product to Correct Answer: To meet the intended function at lowest cost True/False Question: Inspection Order can be a verbal order Correct Answer: True Multiple Choice Single Answer Question: The ratio of output to input of a production system is commonly known as Correct Answer: Productivity True/False Question: The plotting of activities - critical, non-critical and dummy activities- is strictly according to their precedence relationship. Correct Answer: True Select The Blank Question: A set of activities to keep an equipment in the specified condition is called as ________. Correct Answer: Maintenance Multiple Choice Single Answer Question: How to claculate the producer risk in the OC Curve? Correct Answer: Probability that a good lot will be rejected by the sampling Multiple Choice Single Answer Question: How non-critical activities are shown in the time chart during project scheduling? Correct Answer: Thin lines Multiple Choice Single Answer Question: Any premise in which persons are employed for purpose of making any product/s is called Correct Answer: Factory True/False Question: Fixed cost is lower in case of continuous production than intermittent production. Correct Answer: False True/False Question: Floor inspection promotes tendency of machines to drift out of limits and produce defectives. Correct Answer: False

Select The Blank Question: Capacity decisions have a direct influence on performance of production system in respect of ________ Correct Answer: Delivery performance Multiple Choice Single Answer Question: Technique which can help an organization to reduce inventory is called Correct Answer: MRP Select The Blank Question: The ________ is the watch dog which ensures that every element of production and activities which could affect the quality of end product are regulated to the extent desirable. Correct Answer: Quality control Match The Following Question Correct Answer Temperature of motor Body Exhaust gas Smell Air leakage Listen Corrosion Watch Multiple Choice Single Answer Question: Which characteristics are verified in cent percent sampling? Correct Answer: All important characteristics Multiple Choice Single Answer Question: In mass/batch production organizations where goods are produced for stocking, Work Order is raised on the basis of Correct Answer: Sales Program True/False Question: While making X bar-R-chart, values of X bar and R are recoded sample wise either on the extreme right of the individual measurements on the data sheet or in a separate sheet. Correct Answer: True Multiple Choice Single Answer Question: What is the meaning of surplus material in context with stores issue order? Correct Answer: Materials issued are not fully consumed True/False Question: Cent percent inspection is often more practical and economical than sampling inspection. Correct Answer: False Multiple Choice Multiple Answer Question: What are the benefits of reconditioning?

Correct Answer: Eliminates problems and frequent breakdowns, Increases life of an equipment, It helps to plan requirement of replacement spares True/False Question: In case of X bar, if the process is not under control indicated by some points falling outside the control limits, such points outside the control limits are eliminated and new trial control limits for the remaining points are computed. Correct Answer: True Select The Blank Question: The easiest way to bring the delayed job within the promised delivery time by using extra shift or weekly holiday is ________. Correct Answer: Overtime working True/False Question: A sampling plan which perfectly discriminates will have vertical OC curve. Correct Answer: True Multiple Choice Single Answer Question: Which of the following is the most popular technique for Project Production? Correct Answer: PERT & CPM Multiple Choice Multiple Answer Question: Which of the following are the most suitable cases where we can use CPA as effective technique of scheduling? Correct Answer: Overhauling of a CNC machine, Purchase and installation of a newly imported special purpose machine, Design, production and testing of prototype of a fighter aircraft. True/False Question: Sample sizes for the construction of p-chart are typically larger that for Xbar-Rcharts. Correct Answer: True Select The Blank Question: The ________ advocates maintenance procedures whereby the condition of the plant is constantly watched through systematic inspection to unearth unhealthy conditions and preventive Correct Answer: Preventive Maintenance True/False Question: It would not affect the project completion time if non-critical activities take little loner time than planned. Correct Answer: True Multiple Choice Multiple Answer Question: Which of the following are the basic requirements of quality standard? Correct Answer: Definite, Understandable, Economically viable Multiple Choice Single Answer

Question: What is the location of lower control limit in the X bar-R control chart? Correct Answer: 3 standard deviations below central line Multiple Choice Multiple Answer Question: Which of the following is not the characteristic of Project Production? Correct Answer: Continuous flow of material, Highly mechanized material handling, Virtually zero manufacturing cycle time Multiple Choice Multiple Answer Question: Which of the following may be the objectives of project crashing? Correct Answer: To complete the project in the least possible time, To reduce project cost below it's normal cost, To achieve uniformity in requirement of resources Multiple Choice Single Answer Question: What is the basic philosophy of statistical process control? Correct Answer: Prevention is better than cure Multiple Choice Multiple Answer Question: Which of the following cases indicates change in physical characteristic? Correct Answer: Turning, Grinding, Drilling Multiple Choice Single Answer Question: What do you mean by the verification of object against predetermined standards of quality or quantity or both? Correct Answer: Inspection Multiple Choice Single Answer Question: Who prepares the daily production report? Correct Answer: Shop Supervisor True/False Question: Every network does not necessarily have a critical path. Correct Answer: False Multiple Choice Single Answer Question: Which method of critical path determination begins with the end event and moves backward to the start event of the project network? Correct Answer: Backward pass computation True/False Question: Scrap allowance is added to net requirement of material while ordering for material Correct Answer: True Select The Blank Question: The ________ is the process of withdrawing the equipment from the production line, dismantling it unit wise, visualizing defects, effecting adjustments, replacing worn-out parts and finally building it up to get desired accuracies. Correct Answer: Reconditioning Multiple Choice Single Answer

Question: What is the meaning of "Product features" according to J.M. Juran? Correct Answer: Quality of design Multiple Choice Multiple Answer Question: Which of the following are examples of consumption of physical effort during recording for method study? Correct Answer: Bending, Positioning, Unloading Multiple Choice Multiple Answer Question: Which three of the following options can be used to reduce the duration of activity during project crashing? Correct Answer: Allocating more manpower and machines than originally planned for, Working additional shifts or overtime, Awarding work to vendors who charge extra but expedite deliveries. Multiple Choice Single Answer Question: Which is the next stage to the inspection based quality control in the historical development of quality management. Correct Answer: Quality assurance Match The Following Question Bottom compartment of control board Control board Top compartment of control board Middle compartment of control board

Correct Answer Bunch of work orders arranged in a sequence in which they are to be processed. Pictorial view of machine loading activity Work order of item currently being worked on the machine Work order of item to be processed next on the machine

Multiple Choice Multiple Answer Question: Following are some of the Principles of Management advocated by F W Taylor Correct Answer: Selection of best worker for each particular task, Division of work between worker and management, Training and development of the workmen Multiple Choice Multiple Answer Question: How the concept of float is helpful to planners? Correct Answer: To decide priorities in allocation of resources, To minimize the requirement of resources, To prevent peaks and valleys in requirement of resources Multiple Choice Single Answer Question: Which kind of defect can be called as minor defect? Correct Answer: Which does not reduce the usability of the product for its intended use True/False Question: Sampling inspection is best suited when cost of inspection is much higher than the loss arising from the acceptance of a defective part. Correct Answer: True

Multiple Choice Single Answer Question: Which element of a network represents a task which has got a definite beginning and definite end? Correct Answer: Activity Multiple Choice Multiple Answer Question: Which features should be covered by the specifications of materials while defining the qualitative requirement? Correct Answer: Material composition, Dimensions, Any heat treatment if required True/False Question: F W Taylor devised a system for classifying motions into basic divisions called Therbligs Correct Answer: False Multiple Choice Single Answer Question: Which portion of the perforated route sheet should be signed by the operator or supervisor? Correct Answer: Lower portion Match The Following Question Scale model Factor Analysis Minimization of production delays Maximum visibility

Correct Answer Layout analysis Method to evaluate layouts Objective of good layout Principles of good layout

True/False Question: Process Sheets for parts in batch production are not maintained as standard process sheet Correct Answer: False True/False Question: Theoretical capacity equals number of normal working hours of that machine. Correct Answer: True Multiple Choice Multiple Answer Question: Which are the basic requirements of the "Quality of Design "? Correct Answer: Identification of right product, Selection of appropriate features, Ensure that product renders satisfactory service to customer Match The Following Question Change in chemical characteristic Consumption of effort Information given Subtraction

Correct Answer Chemical reaction Posting a ledger Giving directions or instructions Removal of worn-out part from a machine

True/False Question: Skill of labor force in a product type layout is usually higher than in the process type of layout Correct Answer: False Multiple Choice Single Answer Question: What is the base for considering activity time as single time estimate or three time estimate? Correct Answer: Level of uncertainty Multiple Choice Single Answer Question: Product layout is employed for manufacturing following products Correct Answer: refrigerators True/False Question: Suburban location provides the compromise between rural and urban locations. Correct Answer: True Multiple Choice Single Answer Question: Which time is determined by the backward pass computation method of determination of critical path? Correct Answer: Latest allowable time for each event Multiple Choice Single Answer Question: What do you understand by the measurement of work to establish allowed time for a job for the defined method? Correct Answer: Work measurement Multiple Choice Single Answer Question: Out of two basic criteria for the selection of a manufacturing method, one is, it must be able to meet the specifications of final product and the other is, it must be Correct Answer: Cost effective method True/False Question: Kanban system is essentially a computer based system for production scheduling and control Correct Answer: False Multiple Choice Multiple Answer Question: Which of the following symbols are used in flow process chart but not used in operation process chart? Correct Answer: Storage, Delay, Transport Multiple Choice Single Answer Question: In case of Batch Production which kind of labor is expected? Correct Answer: Skilled in one specific Manufacturing Process Multiple Choice Single Answer Question: Which kind of preventive inspection detects some maintenance related characteristics by making use of human senses, when equipment is in operation?

Correct Answer: External inspection Multiple Choice Single Answer Question: How dummy activities are shown in the time chart during project scheduling? Correct Answer: Vertical lines Multiple Choice Multiple Answer Question: Which are the advantages of suburban location? Correct Answer: Availability of adequate land at lower cost, Both skilled and unskilled labor can be available, Plant expansion is easier due to less or no restriction for building and construction Multiple Choice Multiple Answer Question: Which utilities are considered as infrastructural requirements? Correct Answer: Disposal of waste, Power, Water Multiple Choice Single Answer Question: What do you understand by the timeframe for the maintenance needs of the equipment? Correct Answer: Maintenance inspection schedule Multiple Choice Multiple Answer Question: Which of the following are assignable cause? Correct Answer: Large variations in hardness of material, Tool wear, Errors in setting Multiple Choice Multiple Answer Question: Gross requirement of finished product is determined on the basis of following Correct Answer: Forecasted sales, Pending sales order, Management decision to stock Select The Blank Question: The ________ includes preventive maintenance activities whose needs are identified through inspection which requires stoppage of machines. Correct Answer: Shutdown Maintenance Select The Blank Question: One detachable ticket is prepared for each ________. Correct Answer: Operation Multiple Choice Multiple Answer Question: Why graphical method of recording is preferred over the descriptive method during method study? Correct Answer: It segregates effective part form ineffective parts, It reduces effort involved in writing, Critical examinations easier and more effective Multiple Choice Multiple Answer Question: Which are the sub factors of community facilities or social infrastructure? Correct Answer: Accommodation, Educational, Entertainment True/False

Question: Expediting action is necessary if the delays and interruptions are abnormal and hence any subsequent delay is bound to extend the promised delivery date. Correct Answer: True True/False Question: Breakdown of machines, absenteeism of worker does not dislocate the manufacturing activity in process layout Correct Answer: True Multiple Choice Single Answer Question: What do you mean by lowest possible direct cost required to complete an activity within it's crashed time? Correct Answer: Crash cost Multiple Choice Multiple Answer Question: Which are the first three steps of Critical Path Analysis technique? Correct Answer: Activity relationships, Activity identification, Network construction Select The Blank Question: The ________ is a set of tools and techniques by which products are made to comply with the specifications at minimum cost to the firm. Correct Answer: Quality control system Multiple Choice Multiple Answer Question: Which of the following method can be used to record the facts during the method study? Correct Answer: Micromotion study, Cyclegraph, Chronocyclegraph Multiple Choice Multiple Answer Question: How many of the following are types of specification? Correct Answer: Material specifications, Dimensional specifications, Performance specifications Multiple Choice Multiple Answer Question: Plant layout facilitates processing of products in most effective manner through the following Correct Answer: Shortest possible distance, Shortest processing time, Minimum movement True/False Question: Operation Process Chart provides information on time and distances Correct Answer: False Multiple Choice Single Answer Question: Management often fails to realize the importance of efficient layout due to following reason Correct Answer: losses resulting from poor layout are not directly shown in the financial statements True/False

Question: Inspection order is must even for simple jobs which can be inspected by shop inspector with the tooling available on shop. Correct Answer: False Match The Following Question Emerson Efficiency Plan Craft Work Gantt Chart

Correct Answer Wage Payment Facilities Planning Sampling Machine utilization Production Scheduling

True/False Question: Feasibility of time schedule requires that an activity be scheduled before any of it's predecessors are scheduled. Correct Answer: False True/False Question: Planned lubrication is said to be the nervous system of the equipment. Correct Answer: True True/False Question: A network should be progression of activities always moving forward. Correct Answer: True Multiple Choice Single Answer Question: Which is the ideal place to write a description of an activity in a network? Correct Answer: Above the arrow True/False Question: For p-chart, the central line of fraction defectives is determined by average percentage defectives. Correct Answer: True Multiple Choice Single Answer Question: Which kind of inspection is followed in case of product layout? Correct Answer: Pilot inspection True/False Question: As a general rule, the number of tail event of an activity is more than that of it's head event. Correct Answer: False Multiple Choice Multiple Answer Question: Which of the following are important considerations concerning activity times? Correct Answer: Activity time should be obtained from the person responsible for the completion of an activity, Activity time must be independent of any influence which the preceding or succeeding activity may have on it., Activity time may assume that just the normal quantity of resources required to carry out the activity are available.

Multiple Choice Multiple Answer Question: Following are some of the factors considered for evaluation of alternative layouts Correct Answer: Flow of Material, Equipment utilization, Ease of supervision True/False Question: All activities must not be tied up into the network Correct Answer: False Multiple Choice Single Answer Question: What do you mean by lowest possible direct cost required to complete an activity within it's normal time? Correct Answer: Normal cost Multiple Choice Multiple Answer Question: In an organization there may not be a formal PPC department if Correct Answer: Work is highly repetitive in nature, Planning activities are performed by the line staff, Number of workmen is not very large Multiple Choice Multiple Answer Question: Which of the following cases can be treated as delay during recording of method study? Correct Answer: Operators awaiting instructions from supervisor, Worker waiting for his turn at tools stores, Jobs awaiting at the machines for their turn Multiple Choice Multiple Answer Question: Scale model used for layout analysis have following advantages Correct Answer: Non-technical person finds it easy to comprehend, Overhead facilities can be shown, Models can be shifted easily Multiple Choice Single Answer Question: Which of the following technique is event oriented? Correct Answer: Project Evaluation & Review Technique Match The Following Question Crash cost of an activity Normal time of an activity Crash time of activity Normal cost of an activity

Correct Answer Cc Tn Tc Cn

Multiple Choice Multiple Answer Question: What are uses of diagrams in method study? Correct Answer: Study different plant layouts and select the most optimum one, Study the extent of traffic over the different routes of the plant, Identify the extent of backtracking, cross traffic and obstacles encountered during the movement of material. True/False Question: A load chart specifies the work to be carried out by each person of company during shift hours.

Correct Answer: False Multiple Choice Multiple Answer Question: Route Sheet generally contains following information Correct Answer: Material Specification, Sequence of operation, Skill of Labor Multiple Choice Multiple Answer Question: Expediting function is concerned with following activities Correct Answer: Progress chasing to identify delays which may hold up production, Communicating possible delays in delivery date commitment to sales department, Devising cures to keep rate of production in line with schedule True/False Question: In case of forward pass computation, the earliest event time of the first event is zero. Correct Answer: True Multiple Choice Single Answer Question: What is represented by an arrow in a network? Correct Answer: Activity True/False Question: As a general rule, a site five times the actual plant size is considered minimum for parking, access facilities and future expansion. Correct Answer: True True/False Question: Independent float either affects the float of preceding activities or that of succeeding activities. Correct Answer: False Multiple Choice Single Answer Question: The document raised by PPC which authorizes different functions to take action as per instruction is called Correct Answer: Work Order Multiple Choice Single Answer Question: A good layout makes effective use of space. Utilization of space for a department like Stores can be measured by Correct Answer: Proportion of Cubic volume space utilized Multiple Choice Single Answer Question: What does CPA stand for? Correct Answer: Critical Path Analysis True/False Question: Grouping of machines gives a lot of flexibility in loading and scheduling Correct Answer: True Select The Blank

Question: The design of any layout is governed by large number of factors and the best layout is expected to ________ all these factors. Correct Answer: Optimise Select The Blank Question: Function concerned with fixation of time allowed to qualified worker for a job is called ________. Correct Answer: Work Measurement True/False Question: Root cause of most of the breakdowns is failure of the lubrication system. Correct Answer: True Multiple Choice Multiple Answer Question: Which of the following are steps to identify the critical path in a small network? Correct Answer: Compare the durations of all paths to identify the longest path., Sum up the durations of activities along each path., Enumerate all paths in the network and list down activities on each path. Multiple Choice Multiple Answer Question: What are the benefits of overhauling? Correct Answer: It increases useful life of an equipment and it's parts, Advance planning allows to attend equipment without disturbing the production programme, Advance planning allows to prepare and keep ready the list of replacement spares True/False Question: The event numbers as far as possible reflect the logical relationships of the activities. Correct Answer: True True/False Question: Proper care and storage is not an essential part of a well planned lubrication system. Correct Answer: False True/False Question: It is not necessary to know spare time available on the non-critical path to allow a little delay for non-critical activity. Correct Answer: False True/False Question: In case of X bar-R charts, it is ensured that the assignable causes are detected before the tolerances are violated, upper and lower statistical limits are worked out and inserted into a chart. Correct Answer: True Select The Blank Question: The ________ is the process of assigning calendar dates to the various operations of a job. Correct Answer: Scheduling

Select The Blank Question: Two well-known timing methods are cumulative method and ________. Correct Answer: Fly back method Multiple Choice Single Answer Question: How many types of charts are used for the purpose of method study? Correct Answer: Four True/False Question: Sampling inspection suffice to check the work of line inspectors and stage inspectors. Correct Answer: True Multiple Choice Single Answer Question: Where the ignorance towards the degradation of machine leads to? Correct Answer: Eventual breakdown Multiple Choice Single Answer Question: One of the sophisticated operations research techniques used in material planning is Correct Answer: Dynamic programming True/False Question: It pays in the long run to inform the customer regarding expected delays in the deliveries. Correct Answer: True Select The Blank Question: A ________ is another typical chart which is used to record frequency of movements between work centers. Correct Answer: Travel chart True/False Question: Cent percent inspection does not mean inspection of component for 100% quality characteristics. Correct Answer: True Select The Blank Question: Any incentive scheme must achieve the ________ of the organization. Correct Answer: Objectives Multiple Choice Single Answer Question: Document raised by Sales department for goods manufactured to stock is called Correct Answer: Shipment order Multiple Choice Single Answer Question: What do you mean by planned corrective maintenance which provides an opportunity to undertake design modifications in the equipment to eliminate or reduce frequency of breakdowns.

Correct Answer: Design-out Maintenance PRODUCTION/OPERATIONS MANAGEMENT – 2ND SEMESTER 1) Blank 2) The concept of strategy has been borrowed from the military and adopted for use in business – TRUE / FALSE 3) Need for change in layout can occur due to following reason a) introduction of new product b) improve customer relations c) increase labour efficiency d) improve quality 4) The length of ----- for MPS is determined by calculating largest cumulative lead time for the finished product and possibly adding a period of time to give the purchasing dept. visibility over future requirements so that they are able to take advantage of bulk purchasing discounts. a) Planning Horizon b) Time Force c) Supply Chain d) Critical Path 5) ----- is expressed as total number of units needed. a) Demand b) Supply c) Capacity d) Mission 6) The process of changing inputs into outputs thereby adding some value to entity can be defined as a) Operation b) Production c) Conversion d) Manufacturing 7) The three types of ‘fats’ are a) Inventory fat b) Labour fat c) Capacity fat d) Profitline fat 8) FW Taylor devised a system for classifying motions into basic divisions called therbligs. –TRUE / FALSE 9) The concept of “Annualized Hours [AH]” was used exclusively in Japan – TRUE / FALSE 10) Diversified labour is adequately available in rural area compared to urban area – TRUE / FALSE. 11) Which are the advantages of suburban location?

a) b) c) d)

Availability of adequate land at lower cost Both skilled and unskilled labour can be available Availability of excellent transportation and communication facilities Plant expansion is easier due to less or no restriction for building and construction

12) ------ is expressed as the total number of units per time period that can be produced a) Capacity b) Demand c) Capacity Plan d) Master Production Schedule 13) Match the following : Fixed position layout / Product layout / process layout / Combined layout Page No 108 14) The design of any layout is governed by large number of factors and the best layout is expected to ----- all these factors a) Optimise b) Consider c) Maximize d) identify 15) The specific interim or ultimate time based measurements to be achieved by implementing strategies in pursuit of company’s objectives are referred to as a) Missions b) Objectives c) Values d) Goals 16) ----- is a well known procedure to formulate manufacturing strategies a) SWOT Analysis b) Hill Methodology c) Feedback process control d) Corporate strategy 17) Manufacturing strategy is an important step towards competitiveness – TRUE /FALSE 18) Under SWOT Analysis, Finances-Resources-performance are examples of ----a) Opportunities b) Threats c) Strengths d) Strengths and weaknesses 19) The ratio of output to input of a production system is commonly known as a) Productivity b) Effectiveness c) Production Norm d) Utilization

20) A good layout makes effective use of space. Utilization of space for a department like stores can be measured by a) Area used for storage b) Ratio of area utilized to area available c) Proportion of cubic volume space utilized d) No such measure in use 21) Plant layout decisions are considered to be a) Strategic b) Tactical c) Operational d) Perpetual 22) The Balance Score Card [BSC] was developed in early 90s by a) Kaplan and Norton b) Pralahad and Hamel c) Michael Porter d) George Steiner 23) REL chart exhibits relationship between ---- of departments in terms of degree of closeness desired. a) Pairs b) Types c) Sizes d) Areas 24) For the organization, Strengths and weaknesses under SWOT analysis should be a) Identical b) Different c) External d) internal 25) Under Linear decision rule, two linear equations can be derived from ---- equation a) Quadratic b) Simultaneous c) Trigonometric d) Differential 26) The ---- analysis emphasizes building competencies, resources and decision making into a firm such that it continues to thrive in changing environment a) Internal b) Logical c) External d) Mathematical 27) In Cellular layout the facilities are grouped together in cell which are able to perform ------ type of operation for a group of products a) Similar b) Different c) Special

d) All 28) Site selection should also take into account topography & soil structure of the land – TRUE / FALSE 29) The current issues under manufacturing strategy are a) Low Cost Countries [LCCs] b) Outsourcing manufacturing c) Mass customization d) VED Analysis 30) The goals as a key step towards a strategic plan, should be a) Quantifiable b) Consistent c) Realistic d) Imaginary 31) Which utilities are considered as infrastructural requirements ? a) Disposal of waste b) Power c) Labour d) Water 32) Match the following : Proximity to market / Industrial & labour attitude / Legislation & taxation / Community facilities 33) Plant layout is concerned with optimum arrangement of the following a) Storage space b) Machines c) Material Handling equipment d) Sequence of operation 34) Labour turnover ratio is higher in case of rural areas compared to urban area – TRUE /FALSE 35) The most typical causes of innovations that shift competitive advantage are as follows a) New technologies and quality practices b) New or shifting buyer needs c) Emergence of new industry segment d) Value-added-manufacturing 36) The two stages of aggregate planning are firstly to add together all productive outputs to arrive at total level of production and secondly to predict or forecast fluctuations in this output – TRUE / FALSE. 37) Comprehensive business strategy consists of corporate objectives – TRUE /FALSE 38) Following are some of the principles of Management advocated by F W Taylor a) Selection of best worker for each particular task

b) Division of work between worker and management c) Training and development of workmen d) Worker empowerment 39) Major contributors in the development of control charts, sampling plan are a) F H Dodge b) H G Roming c) Walter Schewhart d) L H C Tippet 40) ------ is a term that refers to a complex web of thoughts, ideas, insights, experiences, goals, expertise, memories, perceptions and expectations that provides general guidance for specific actions in pursuit of particular ends. a) Strategy b) Decision Making c) Planning d) Staffing 41) Taxes /duties levied is one of the important determinant for location decision as taxes/duties substantially influence a) Customer preference b) Order Procurement c) Delivery time d) Product cost 42) Which of the following are examples of pure materials ? a) Bakeries b) Ice factories c) Woolen d) Limestone 43) Complexity and difficulty of planning is influenced by types of layout – TRUE / FALSE 44) The element governing operation of business and its contacts and relationships with society at large, customer, suppliers, employees, local community and other stake holders, is termed as a) Objectives b) Goal c) Mission d) Values 45) Travel chart represents quantitative data on material flow by recording distance and ----- of movements between different pair of departments a) Frequency b) Time c) Types d) Speed 46) High ROA indicates that the profit margin is

a) b) c) d)

Low High Zero Negative

47) The SWOT analysis is used to identify strategies by taking following measures a) Building on strengths b) Resolving weaknesses c) Exploiting opportunities and avoiding threats d) Optimizing process performance 48) Technique of value engineering can be effectively employed in design of a product to a) to meet the intended function at lowest cost b) Increase resource utilization c) Reduce lead time d) Reduce process rejections THE END Match the following Q5) Mission – Corporate Strategy – Business Strategy – Competitive Strategy – Options: * Describes the strategic direction of each function, including operations, marketing and finance. * A narrower part of business strategy which shows how the business can compete effectively. * A statement to give the overall aims of the organizations. * Shows how each business within the corporation will contribute to the corporate strategy * Expands the mission to show how a diversified corporation will achieve it. * Makes products that customers can not find anywhere else. Q30) Proximity to market – Fragile product Industrial and labor attitude – Productivity of labor Legislation and taxation – Licenses Community Facilities – Educational facility Options: • Safety factor • Productivity of labor • Educational facility • Fragile product • Licenses • Transport facility

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf True/False Q9) Inventory carrying cost is very low, if lead time is large due to distance factor. Q11) Quality control determines what, when, and how much to inspect while inspection actually conducts examination of goods. A) True Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 8) Q15) Rating is used as a leveling factor to convert the observed time of an element into normal time

Q17) Scheduling means when and in what sequence the work will be done. A) True

Q18) Any proposed change must not be intimated to workers in advance. A) False Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 565)

Q34) In case of centralized inspection, inspection rooms generally become bottleneck and cause delay in taking action regarding rejection or rework

Q39) No machine should be scheduled for its 100% effective capacity because if a rush order comes in, scheduling has to be changed to allow rush order to be put through the shops.

Q42) The OC curve is based on the assumption that if the lot is large in comparison to the sample, the probabilities of the OC curve will follow a Poisson distribution A) False

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 570)

Q44) Variations in time during the time study can be reduced to some extent but can not be eliminated totally.

Q48) It would not affect the project completion time if non-critical activities take little longer time than planned A) True Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 607)

Single Answer Questions Q2) The cost of appraisal and the cost of prevention is called Options: Cost of conformance / Cost of non-conformance / Holding cost / Procurement cost

Q4) Freezing of MPS means Options: Not allowing changes of any type to the existing schedule Curtailment of manufacturing activities Freezing of Funds provided for production Cancellation of MPS Q6) How does motion economy prove useful in mass production? A) It improves work bench layout and evolves logical sequence of assembly of parts Options: It improves the tool life It improves work bench layout and evolves logical sequence of assembly of parts It reduces the down time of machine It reduces the work in process Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 401)

Q7) What do you understand by the critical analysis of existing jobs to develop easier and effective method? A) Method study Options: Failure mode effect analysis / Motion economy / Method study / Work measurement Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 516)

Q10) The primary function of dispatching is to prepare manufacturing order set which consists of A) Shop orders, operational layouts, pre-filled store-issue orders, tool orders, move orders, inspection order etc. Options: Shop orders, operational layouts, pre-filled store-issue orders, tool orders, move orders, inspection order etc. Store requisitions, indents, material receipt position etc. Selective inventory control techniques such as ABC analysis, HML analysis, VED, SDE Analysis etc. Cash budget, sales budget, turnover etc. Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Based on Question in Page No. 332)

Q12) ______ is the amount of time the master schedule extends into future. A) Planning Horizon Options: Time Force / Supply Chain / Planning Horizon / Critical Path (Module I – Page No. 174)

Q13) The _______ may be viewed as maximum leeway available to an activity when all preceding activities occur at the earliest start time and all succeeding activities occur at the latest start time. A) Total Float Options: Total float / Free float / Dependent float / Independent float

Q14) The area under the normal curve at two standard deviations is ________ % Options: 99 / 100 / 95.45 / 99.5 Q16) The ______ are those materials which add their weight to the finished product in the process of manufacture. A) Pure Options: Impure / Pure / Raw / Gross (Module I – Page No. 82)

Q19) The ______ is a list of components required to assemble a finished product Options: Packing list / Delivery Chelan / Bill of Material / Gantt Chart

Q20) Activities comprising of a project are of two types, deterministic and _____ A) Variable Options: Variable / Fixed / Critical / Standard Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Based on Question in Page No. 120)

Q22) Based on proven ___________, 20% of the sources cause 80% of any problems. A) Pareto Principle Options: Pareto Principle / Defect Measurement / Failure mode & effect analysis / Statistical Process Control (Module II – Page 207)

Q24) A ______ is the systematic recording and critical examination of existing and proposed ways of doing work, as a means of developing and applying easier and more effective methods and reducing costs. A) Method study Options: Time study / Control of resources / Layout study / Method study Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf

(Based on Question in Page No. 120) Q25) Defining what constitutes a defect for a particular process or product is the first step in quantifying the number of defects leading to a calculation of _______ level, which is number of defects per million opportunities. Options: Sigma / Alpha / Beta / Gamma

Q26) The two types of asset turns are fixed and Options: Rotating / Moving / Tangible / Variable Q28) ______ is a close loop process for continual improvement. A) DMAIC [Define, Measure, Analyse, Improve and Control] Options: DMAIC [Define, Measure, Analyse, Improve and Control] Flowcharts, DFSS [Design For Six Sigma] Check sheets (Module II – Page No. 206)

Q29) Out of two basic criteria for the selection of a manufacturing method, one is, it must be able to meet the specifications of final product and the other is, it must be A) Cost effective method Options: a fastest method / Cost effective method / of latest technology / Labour intensive Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 204)

Q31) A way of scheduling the ordering or production of parts or raw materials so that they will be available when needed to meet the master schedule, is known as Options: Time Force / Planning Horizon / Enterprise Resource Planning [ERP] / Material Requirements Planning [MRP]

Q32) Which of the following is the criterion for the percentage defectives in the zone of the indecision? A) Lots having the percentage defective more than AQL but less than LPTD Options:

Lots having the percentage defective less than AQL but more than LPTD Lots having the percentage defective more than AQL but less than LPTD Lots having the percentage defective in AQL equal to LPTD Lots having the percentage defective in AQL equal to more than LPTD Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 365)

Q33) What do you mean by CPM? A) Critical Path Method Options: Control of Project Management / Critical Project Management / Critical Path Management / Critical Path Method Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Based on Page No. 550) Q36) _______ of production management is viewed as the efficiency with which inputs are converted into output. Options: Effectiveness / Efficiency / Performance / Appraisal Q38) A computer based system of planning orders to meet the requirements of MPS and of tracking inventory flows is known as Options: Enterprise Resource Planning [ERP] Material Requirement Planning [MRP] Planning Horizon Time Force

Q46) An ______ is the record of all repairs, replacements and engineering changes carried out in the equipment during its period of service. A) Equipment History card Options: Equipment card / Equipment warranty card / Equipment history card / Equipment specification sheet Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 593)

Q47) Activities of tool control includes the following: Options: Place orders for tools Stock valuation of tools, jigs, fixture Preparation of estimates of jigs and fixtures Preparation of report on Tool Room machine/labor utilization

Multiple Answer Questions Q1) Which of the following can be subtypes of corrective maintenance? Options: - Predictive Maintenance - Shutdown Maintenance - Design-out Maintenance - Design-in Maintenance Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 694)

Q3) Which utilities are considered as infrastructural requirements? Options: - Disposal of waste - Power - Labour - Water Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 256) Q8) A sound strategic plan should Options: - Serve as a framework for decisions or for securing support/approval - Provide a basis for more detailed planning. - Explain the business to others in order to inform, motivate and involve. - Provide a basis for creating sales task force.

Q21) Which are the subtasks of the maintenance phase of the method study? Options: - Estimation of cost of testing and implementation - Monitoring and control - Performance appraisal - Audit on savings

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 524)

Q23) Which of the following work measurement techniques involve the direct observations? Options: - Time Study - Synthetic data - Production study - Work sampling (Module II – Page No. 256)

Q27) What are the benefits of inspection and quality control? Options: - Adequate maintenance of quality - Ensures parts are within specified limits of accuracy - Reduces the set up time - Gives economy in production through reduction of defective work (Module II – Page No. 96) Q35) Inputs of a production system include: Options: - Cost - Production Schedule - Consumables - Capital Q37) Which are the first three steps of Critical Path Analysis technique? Options: - Activity relationships - Activity identification - Project crashing - Network construction Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 693)

Q40) Which of the following details are mentioned in the lubrication layout? Options: - Lubricants to be used - Method of lubrication - Price of a lubricant - Frequency of lubrication Q41) The following are the representatives of time horizons: Options: - Aggregate plan: 12 months - Master Schedule: 12 weeks - Master Schedule is updated every 2 weeks - Lead time: 365 days (Module I – Page No. 170)

Q43) Which of the following are examples of incentives offered by the Central and State Governments for setting up industries in particular locations? Options: - Free of cost labour - Exemption from excise duty - Soft loans - Subsidy in electrical charges Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 542)

Q45) JIT philosophy recommends attainment of flexibility by contracting all lead times like: Options: - Factory through-put time - Vendor lead times - New product development cycles - Capacity overloads (Module I - Page No. 260) Match the Following Q19) Pricing – Varying prices to increase demand Promotion – Advertising, Direct Marketing etc. used to shift demand Back Ordering – By postponing delivery on current orders, demand is shifted to period when capacity is not fully utilised.

New demand creation – A new but complementary demand is created for a period or service Other Options: * New production techniques are developed by R&D cell to increase demand for a product * Costing of the product to set a fixed price. (Module I – Page No. 151)

Q48) Henry Ford – Mass production L D Miles – Value Engineering L H C Tippet – Work Sampling F W Harris – EOQ Options: • Value Engineering • Work Sampling • Linear Programming • SQC • EOQ • Mass production (Module I – Page No. 14, 15, 16)

Multiple Answer Questions Q4) The advantages of chase strategy are Options: - Anticipation inventory is not required - Investment in inventory is low - Labour utilization is kept high. - Alienation of workforce (Module I – Page No. 154) Q7) Which of the following cases can be referred as operation in method study recording? Options: - Change in physical characteristic - Consumption of physical effort - Movement of material - Change in chemical characteristic Ref: Production & Operations Management.pdf (Page No. 59)

Q9) The actions to be taken in MPS are: Options: - Make a preliminary MPS - Perform rough-cut capacity planning - Resolve differences - Produce at constant rate (Module I – Page No. 176)

Q11) Which are the various reasons for which operator is away from the place of work ultimately increasing the idle time of the machine? Options: - Personal needs - Absenteeism - Official discussion - Activities related to union or society Q13) Which of the following are regional factors which govern the selection of plant location? Options: - Social structure - Proximity to market - Climatic conditions - Industrial and taxation laws (Module I – Page No. 79) Q29) What are the benefits of overhauling? Options: - It increases useful life of an equipment and it’s parts. - Advance planning allows to attend equipment without disturbing the production program - Advance planning allows to prepare and keep ready the list of replacement spares. - It eliminates the chances of breakdown. Ref: Production & Operations Management.pdf (Page No. 324)

Q30) Which information is collected under the head “Conditions surrounding” during time study? Options: - Dust - Observer’s Name - Heat - Vibrations

Q33) The Passive Strategy includes Options: - Attempt to handle fluctuations in demand by focusing on supply and capacity management - Subcontracting of production - Negotiating cooperative arrangements with other firms - Development of counter-cyclical products (Module I – Page No. 153)

Q35) What are the uses of diagrams in method study? Options: - Study different plant layouts and select the most optimum one - To estimate number of workers required per shift - Study the extent of traffic over the different routes of the plant - Identify the extent of backtracking, cross traffic and obstacles encountered during the movement of material. Ref: Production & Operations Management.pdf (Page No. 340)

Q38) In which of the following cases the location of the plant is preferred as nearer to the market? Options: - The product is fragile - The promptness of service is required - The product is new in the market - The product is susceptible to spoilage (Module I – Page No. 81)

Q42) Which features should be covered by the specifications of materials while defining the qualitative requirement? Options: - Material composition - Dimensions - Cost of material - Any heat treatment if required Ref: Production & Operations Management.pdf (Page No. 594)

Q44) Which of the following factors decide the choice between cent percent and sampling inspection? Options: - Nature of inspection - Natural tolerance versus design tolerance - Vendor’s quality rating - Relation between supervisor and inspector (Module II – Page No. 115)

Single Answer Questions Q1) The process of estimating total capacity that will be required at each work centre or machine, based on master schedule or MRP is called Options: Master production schedule [MPS], Planning Horizon, Enterprise Resource Planning [ERP], Capacity Requirements Planning [CRP]

Q3) Core competence is discussed by Options: Michael Porter / George Steiner / Peter Drucker / Pralahad and Hamel

Q5) The _____ is one of the photographic technique used to record the path of motions of members of the body? A) Cyclograph Options: Photograph / Chronograph / Chronocyclograph / Motion graph Ref: Production & Operations Management.pdf (Page No. 2)

Q8) Inspection is represented by _____ during recording for method study A) Square Options: Circle / Square / Inverted triangle / Arrow (Module II – Page No. 218)

Q10) What does head of an arrow represent?

A) End of an activity Options: Succeeding activity / Event / Start of an activity / End of an activity Ref: Production & Operations Management.pdf (Page No. 632)

Q14) ____ is expressed as total number of units needed A) Demand Options: Demand / Supply / Capacity / Mission

Q15) The ____ is characterized by manufacture of a several number of standard products produced and stocked in the warehouse as finished goods awaiting sales. A) Batch production Options: Batch production /Mass production / Jobbing production / Process production Ref: Production & Operations Management.pdf (Page No. 27)

Q16) A _____ phase is the follow- up phase after the implementation which serves as a monitoring and control mechanism during method study. A) Maintenance Options: Development and selection / Control / Maintenance / Critical examination Ref: Production & Operations Management.pdf (Based on Page No. 560)

Q20) Six sigma is a business strategy or approach for systematic improvement of business processes to achieve Options: Upper Line Profitability / Middle Line Profitability / Average Line Profitability / Bottom Line Profitability Q23) High ROA indicates that the profit margin is Options: Low / High / Zero / Negative Q24) In cellular layout the facilities are grouped together in cell which are able to perform ____ type of operation for a group of products Options: Similar / Different / Special / All Q25) Each arrow representing activity is bounded by _____ Options: Two rectangles / One event / Two events / Two triangles

Q26) What do you understand by the metallurgical aspects of product which forms the vital part of engineering function? A) Material specifications Options: Dimensional specifications / Performance specifications / Environmental specifications / Material specifications

Q27) The _____ is the probability that a good lot will be rejected by the sampling plan. A) Producer’s risk Options: Acceptable quality level / Producer’s risk / Consumer’s risk / Lot Tolerance Percentage Defective. Ref: Production & Operations Management.pdf (Based on Page No. 15)

Q28) The ______ must ensure that the product satisfies the functional requirements of its usage A) Quality of design Options: Quality of production / Quality of conformance / Quality of inspection / Quality of design (Module II – Page No. 90) Q31) Which kind of inspection is followed in case of production layout? A) Pilot Inspection Options: Vendor inspection / Cent percent inspection / Pilot inspection / First off inspection Ref: Production & Operations Management.pdf (Page No. 281)

Q32) One of the following is not a gross material A) Cotton Options: Cotton / Coal / Timber / Sugar cane Ref: Production & Operations Management.pdf (Page No. 398)

Q34) Function concerned with fixation of time allowed to qualified worker for a job is called _______ A) Work Measurement

Options: Work Measurement / Process Measurement / Time Measurement / Method and Time Study Ref: Production & Operations Management.pdf (Page No. 322)

Q37) ______ strategy can be defined as a set of co-ordinated objectives and action programs applied to a firm’s manufacturing function and aimed at securing medium and long term, sustainable advantage over that firm’s competitors. Options: Corporate / Marketing / Manufacturing / Sales Q40) The specially trained individuals responsible for leading six sigma teams through the DMAIC process are referred to as Options: DMAIC Professionals / Green Belts / Master Black belts / Black belts Q41) A typical production system comprises of three main components: Inputs, ____ & output Options: Machinery / Labour / Transformation process / Management Q43) The computerized aggregate planning system that incorporates a broad range of actual planning conditions is termed as Options: Operational Information Systems / Geometrical Information Systems / Mixed-integer programming / Functional Objective Search [FOS] Q45) Which of the following characteristics is not suitable for mass production? A) General purpose machine Options: General purpose machine / Low skilled labour / Mechanised material handling / Continuous flow of materials (Module I – Page No. 68) Q46) Following is one of the tasks of Production Control A) Actual issue of forms and documents Options: Actual issue of forms and documents / Collecting standard time data / Scheduling of jobs / Preparation of load charts Ref: Production & Operations Management.pdf (Page No. 439)

True/False

Q2) Grouping of machines gives a lot of flexibility in loading and scheduling A) True Ref: Production & Operations Management.pdf (Page No. 444) Q6) Continuous elimination of buffer stock is recommended to highlight production/purchase problems previously shielded by high inventory levels. A) True (Module I – Page No. 259) Q12) The ratio of selling costs to sales generally decreases with distance. A) False Ref: Production & Operations Management.pdf (Page No. 540) Q17) F W Taylor devised a system for classifying motions into basic divisions called Therbligs. A) False Ref: Production & Operations Management.pdf (Page No. 652) Q18) The MPS gives production department, purchasing department and top management the information needed to plan and control the manufacturing operation. A) True (Module I – Page No. 168)

Q21) The method of Daily Production Report is best suited for a large workshop having a process type of layout and producing non-standard parts. A) True (Module I – Page No. 244)

Q22) If the firm has adapted elaborate planned maintenance system, there is no chance of any unplanned maintenance work. A) False Ref: Production & Operations Management.pdf (Page No. 567)

Q36) Operation Process Chart provides information on time and distances. A) False Ref: Production & Operations Management.pdf (Page No. 695)

Q39) As a general rule, the number of tail event of an activity is more than that of it’s head event. A) False Ref: Production & Operations Management.pdf (Page No. 699) Q47) No inspection order is required for a simple job which can be inspected by the shop inspector with the tooling available on the shops Match the following Q3) Quality is precise and measurable variable and differences in quality reflects differences in quality of some attribute of the product – Product based definition Quality is fitness for the purpose – Use based definition Quality is conformance to the requirements – Manufacturing based definition Quality is value perceived by the customer – Value based definition Options: * Juran’s view of quality * Transcendent definition (Module II – Page No. 86-87) Q23) Eye – Nose – Burnout Ear – Tongue – Sweet Options: • Roughness • Vibration / Friction • Crack • Temperature Multiple Answer Questions Q4) The disadvantages of JIT can be outlined as follows: Options: The organization is highly vulnerable to supply failures Buying in bulk may outweigh the saving, due to reduction in inventory Suppliers may raise their prices to cover for cost of delivery, small production runs, increased paper work, inventory costs of stock to be used by them etc.,

Fast response to engineering change requirements Q8) Which are the different methods to record details of the existing method during method study? Options: Control plans Charts Diagrams Templates or models (Unit 17 ) Q15) Which of the following work measurement techniques are data based and analytical in nature? Options: Analytical estimating Synthetic data Work sampling Predetermined motion and time study (Unit 18- Page No. 256) Q16) The aggregate planning strategies comprise of Options: Active Strategy Passive Strategy Mixed Strategy Corporate Strategy Q20) Which of the following situations demand the technical consideration while selecting a job for method study? Options: Jobs having inconsistent quality Excessive overtime Operations inviting frequent requests from supervisors for relaxation in allowed time because of variations in materials and tool performance Jobs in which too many man-hours are spent in checking and rechecking work Q21) In Management prospective, Kanban is a visual indicator that triggers replenishment of item, such as Options: Card Bin Rack Store Q22) The JIT purchasing aims at Options:

Eliminating waste in the purchase process Eliminating waste at supplier’s end Eliminating purchased inventory Placing large number of purchase orders during the year (Unit 11 – Page No. 270)

Q27) Following are some of the principles of Management advocated by F W Taylor Options: Selection of best worker for each particular task Division of work between worker and management Training and development of the workmen Worker empowerment (Unit 1 – Page No. 13)

Q31) Which of the following products should be produced by using mass production? Options: Refrigerator Tyre for automobile Crane Telivision Set Q38) Which of the following activities are used while recording for method study? Options: Delay Operation Inspection Production (Unit 17 – Page No. 218)

Q44) Six Sigma improves work environment and supports true teamwork in companies by providing boundary less collaboration between Options: Employee Vendors Customers Govt. officials (Unit 16 – Page No. 185)

Q47) The important key elements in the JIT approach are as follows Options: • An intelligent match of the market demand with product design in an era of greatly reduced product life cycles and with the early consideration of manufacturing problems at the product design stage • The definition of product families based on a number of important manufacturing goals and the design of manufacturing systems to facilitate flow based production of these families where possible • The establishments of relationships with suppliers to achieve just in time deliveries of raw materials and purchased components • Maximising buffer stocks by placing purchase orders frequently

Single Answer Questions Q1) An approach to scheduling that tries to take capacity utilization into account, is known as Options: Loading / Critical Ratio Scheduling / Gantt Load Chart / Backward Scheduling Q6) Under SWOT Analysis, Finances- Resources- Performance are the examples of ____________ A) Strengths and Weaknesses Options: Opportunities / Threats /Strengths (Unit 2 – Page 33) Q7) Most of the steel plants are located at Bihar / Orissa / Bengal because of Options: Low labour cost / Availability of rail infrastructure / Availability of raw material in the region / Proximity to markets Q9) Work in Process inventory in case of Jobbing Production is _________ if compared to Continuous Production Options: Equal / Very less / Very large / Exactly half Q12) For aggregate plans that are prepared on product family basis, where the plan is essentially a summation of plans for individual product lines ______ may prove to be useful. Options: Linear Decision Rule / Search decision rule / Transportation Model / Mixed-integer programming Q13) The inspiration behind KANBAN technique is Options: A replenishment system used by grocery stores in the US Basic work done by F.W. Taylor Case studies conducted at Ford Motors Research work done by Fayol. Q17) Duration of each activity is referred to as ______ Options: Project duration / Activity float / Manufacturing lead time / Activity time

Q18) Which of the following policies is advisable in case of low product variety and large volumes? Options: Semi skilled Labour & General Purpose Machines Highly skilled Labour & Special Purpose Machines Low skilled Labour & Special Purpose Machines Low skilled Labour & General Purpose Machines Q19) The control board gives an immediate view of Options: Machine loading activity in the workshop Shortages as per Bill Of Material Planning for next five years Progress of work carried out during last year Q23) Two well-known timing methods are cumulative method and _____ A) Fly back method Options: Continuous method / Individual method / Standard method Q25) Adan Smith advocated the concept of A) Division of labour Options: Labour productivity / Bonus / incentive scheme (Unit 1 – Page 12)

Q28) While following key steps towards a strategic plan, the third step is to state business ______ in terms of results, it needs/wants to achieve in medium/long term A) Objectives Options: Mission / Values / Programs (Unit 2 – Page 32)

Q29) The _______ is the process of withdrawing the equipment from the production line, dismanting it unit wise, visualising defects, effecting adjustments, replacing worn- out parts and finally building it up to get desired accuracies Options: Emergency repairs / Overhauling / Reconditioning / Lubrication Q30) In ______ technique activity time are related to costs Options: Critical Project Management / Project Evaluation & Review Technique / Project Engineering & Resources Technique / Critical Path Method Q33) Where does the ignorance towards the delegation of machine lead to?

Options: Eventual breakdown / Reduced inspection load / Obsolesce of technology of machine / Scarcity of machine spares Q35) The designof any layout is governed by large number of factors and the best layout is expected to ____ all these factors Options: Optimise / Consider / Maximise / Identify Q36) In a hospital inputs are _____ and outputs are cured patients A) Patients Options: Drugs / Treatment / Doctors Q39) The specific interim or ultimate time based measurements to be achieved by implementing strategies in pursuit of company’s objectives are referred to as Options: Missions / Objectives / Values / Goals Q40) In the context of Six Sigma, the defects are referred as A) Errors Options: Flaws / Unacceptable deviations / Limits Q42) ________ is a very fine work measurement technique whereby the time required to do a job is synthesised by combining the predetermined times for different elements of the job A) Pre-determined Motion & Time Study (PMTS) Options: Work sampling / Time study / Synthetic data (Module II – Unit 18 – Page 256)

Q43) The task of allocation of jobs to machines is carried out by the _____ in consultation with shop foreman Options: Scheduler / Inventory Control Manager / Storekeeper / Dispatcher

Q45) What do you mean by the chart on which the major activities and entry points of materials are recorded to have graphic view of operations and inspections involved in the process? A) Operation process chart Options: Travel chart / Flow process chart Multiple activity chart (Module II – Unit 17 – Page 223)

Q46) Process type layout is suitable when A) There is wide variation in processing time of operations Options: Product has to undergo less no. of operations

Product is standard Product is required in huge quantity (Unit 5 – Page No. 105)

Q48) The activities are scheduled from the due date or planned receipt date, in case of Options: Circular scheduling / Reverse scheduling / Backward scheduling / Forward scheduling True/False Q2) The earlierst start time of an activity equals earliest time for the event from which activity arrow originates Q5) Centralized planning gives line staff a sense of participation Q10) Process layout is also caled line layout A) False (Unit 5 – Page 104) Q11) The concept of strategy has been borrowed from the military and adapted for use in business Q14) Normal time can not be equated to the standard time Q24) Degree of repentiveness in case of Batch Production is more as compared to Process Production. Q26) Labour turnover rate is higher in case of rural area as compared to urban area Q34) Japanese people call inventory as a necessary evil Q37) The operator should not stop production if first piece is not approved by the inspector A) False Q41) In JIT, it is not possible for each and every item held as inventory Match the Following Q2) Exhaust gas – Smell Air leakage – Listen Corrosion – Watch Temperature of motor – Body Options: * Taste * Listen * Touch * Listen * Smell

* Watch Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf Q40) Voice of customer – Critical to quality [CTQ] – Defect – Stable Operation – Options: • To understand customer needs and expectations. • Attitudes most important to customers. • Better reputation in market place. • Failing to deliver what customer wants • Ensuring consistent, predictable processes to improve what the customer sees and feels. • What your process can deliver. (Module II – Page No. 184)

True/False Q3) The MPS unit should reflect the company’s approach to the business environment in which it operates Q5) The MRP uses master schedule, bill of materials and inventory records to plan orders for subassemblies and parts. Q9) Breakdown of machines, absenteeism of worker does not dislocate the manufacturing activity in process layout. A) True Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 667) Q21) Both, preventive and breakdown maintenance work must be assigned to the same team. A) False Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 66) Q24) Operations has a history of being strategically neglected, as compared with finance, marketing and product development

Q29) Consider an example of knitwear manufacturer who makes jumpers and skirts in different styles, colors and sizes. The aggregate plan would only show the total production of jumpers and total production of skirts, it would not look in any more details at the production of a particular style, color or size. Q32) Production Activity Control [PAC] is a short term activity and by nature tends to be a data intensive activity.

Q35) Operation Management includes both manufacturing and services. A) True (Module I – Page No. 2)

Q36) Only skilled worker can use the fixed limit gauge A) False Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 117) Q37) Production Activity Control [PAC] converts plans into action by providing required direction. A) True (Page No. 226 – Unit 10)

Single Answer Questions Q4) The ______ advocates maintenance procedures whereby the condition of the plant is constantly watched through systematic inspection to unearth unhealthy conditions and prevent the machine problems. A) Preventive Maintenance Options: Breakdown Maintenance / Corrective Maintenance / Preventive Maintenance / Design-in Maintenance Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 117) Q6) A good plant layout helps in A) Reducing handling costs Options: Better design of products / Motivating of employees / Better location / Reducing handling costs

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 204)

Q11) A _____ phase is the follow- up phase after the implementation which serves as a monitoring and control mechanism during method study. A) Maintenance Options: Development and selection / Control / Maintenance / Critical examination Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Based on Page No. 560) Q12) The process of keeping work on schedule on shop floor, using progress information [feedback], comparison of actuals with schedules, employees’ daily priority report, is known as Options: Progress Reporting / Enterprise Resource Planning [ERP] / Master Production Schedule [MPS] / Production Activity Control [PAC] Q13) An approach to scheduling that starts from the present time and schedules each job to start at the earliest possible moment, is known as ______ Options: Forward scheduling / Backward scheduling / Planning / Staffing Q14) What performance is required of the company and what approaches it will take to competition and growth is called _______ Options: Manufacturing Strategy / Marketing Strategy / Sales Strategy / Corporate Strategy Q15) The ‘Annualized Hours [AH]’ is also known as ____, as it can be seen as extension of flexitime, in which employees can vary their work hours within limits. Options: Flexiyear / Flexitime / Flexiperiod / Flexiclock PageNO 163) Q16) ______ is a well known procedure to formulate manufacturing strategies. A) Hill Methodology Options: SWOT Analysis / Hill Methodology / Feedback process control / Corporate Strategy

Q18) Production is a ______ by which goods and services are produced. Options: Process / Technique / Method / System Q19) In method study recording, _____ is represented by an arrow. Options: Inspection / Storage / Operation / Transport Q20) The management Coefficients Model is formulated by

Options: Sunil Chopra / Peter Meindi / Shore / E.H. Bowman Q23) The most significant key performance indicator for measuring manufacturing effectiveness is Options: ROA [Return on assets], ROI [Return On Investments], SWOT Analysis, ABC Analysis Q25) Which kind of preventive inspection detects some defects in moving parts, internal cracks, and others, when machine is under preplanned shutdown? A) Internal inspection Options: Weekly inspection / Daily inspection / Internal inspection / External inspection Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 475) Q26) “The essence of aggregate planning is to device a strategy by which fluctuations in demand can be economically absorbed”, according to:Options: Sunil Chopra / Peter Meindi / Peter Drucker / Shore Q28) ______ is expressed as total number of units needed. A) Demand Options: Demand / Supply / Capacity / Mission Q31) American Society of Mechanical Engineers and British Standard Institute have advocated _____ symbols for graphical method of recording in method study. A) Five Options: Six / Five / Four / Seven (Book – II – Page 217) Q34) The two aspects viz. allocation of resources and timing of resources are pertaining to Options: Controlling / Scheduling / Coordinating / Directing Q38) What do you understand by the metallurgical aspects of product which forms the vital part of engineering function? Options: Dimensional specifications / Performance specifications / Environmental specifications / Material specifications Q41) Number of machines multiplied by normal hours available per machine per period yields A) Net available capacity per period

Options: Utilization index / Net available capacity per period / Theoretical capacity per period / Average labor efficiency

Q42) One of the following is not a gross material A) Cotton Options: Cotton / Coal / Timber / Sugar cane Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 398)

Q43) For aggregate plans that are prepared on product family basis, where the plan is essentially a summation of plans for individual product lines ______ may prove to be useful. A) Mixed-inter programming Options: Linear Decision Rule / Search decision rule / Transportation Model / Mixed-integer programming (Module I – Page No. 160) Q44) The term _____ implies the foregone profit due to inability of company to produce. A) Opportunity cost Options: Opportunity cost / Down time cost / Maintenance cost / Idle wages Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 398)

Q46) Where does the ignorance towards the degradation of machine lead to? A) Eventual breakdown Options: Eventual breakdown / Reduced inspection load / Obsolesce of technology of machine / Scarcity of machine spares Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 473)

Q47) The concept of ‘Annualized Hours [AH]’was put forward by A) Rudy Hung Options: Rudy Hung / Peter Meindi / Shore / E.H. Bowman

(Module I – Page No. 163)

Multiple Answer Questions Q1) Which of the following concepts must be understood for the achievement of quality? Options: - Quality of conformance - Purpose of product - Process specifications - Quality of design Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 576)

Q7) Which information is collected under the head “Conditions surrounding” during time study? Options: - Dust - Observer’s Name - Heat - Vibrations

Q8) Which are the general principles underlying probability aspects of project planning? Options: - Statistically three time estimate of an activity conform to Beta distribution - Expected time divides the area under the curve into three equal parts. - Expected time divides the area under the curve into two equal parts. - Expected time of an activity is located at one third of the distance between “m” and mid-range {(a+b)/2} away from the most likely time. Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 223) Q10) An organization has to choose between three basic policies for meeting uneven demand: Options: - Produce at constant rate - Chase Demand - Mixed policy [Produce at constant rate and chase demand]. - Conduct SWOT analysis.

Q17) Which are major benefits of identifying the critical path? Options: - It helps to identify the set of activities and events which are critical and as such must be carefully controlled and monitored. - It reduces the paperwork. - It identifies activities to be given preference in allocation of resources. - It helps to exercise “control by exception”. Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 376)

Q22) Which of the following are characteristics of an operating characteristics curve? Options: - Producer risk - Consumer Risk - Acceptable Quality Level - Time for inspection Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 611)

Q27) What is the basic minimum requirement for those who are responsible for the quality of design? Options: - In depth knowledge about alternative materials and manufacturing processes - Access to latest technology and production process adopted by industries in the developed market - The designer must have a highest qualification in the particular area of working - Continuous effort in product development. Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 611)

Q30) Which of the following information is available in summary part in a chart during methods study? Options: - Frequency of each symbol - Total time for each symbol - Total distance traveled by the object - Present and proposed method

Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 601)

Q33) Single supplier should be developed for a family of parts so that Options: - There is enough business to each supplier. - Supplier is not adversely affected if the demand of one/two products drops significantly - Decrease in demand of one product may be offset by increase in other. - Sourcing is not required under JIT context. (Module I – Page No. 273) Q39) Which kind of possible defectives can be reduces due to first off inspection? Options: - Due to mistakes in reading blue prints. - Due to errors in tooling. - Due to wrong machine set up. - Due to purposely done mistakes by unsatisfied worker. Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 21)

Q45) In an organization there may not be a formal PPC department if Options: - Work is highly repetitive in nature - Planning activities are performed by the line staff - Number of workmen is not very large - Number of customers are few Ref: G:\SCDLMaterial\2nd Sem\2ndSem\SEM II All in One\ Production & Operations Management.pdf (Page No. 638)

Q48) Which are causes of the enforced idle time of the machine or intereference? Options: - Machine cleaning and lubrication - Try outs of cutting tools, jigs and fixtures by the planning department - Trade tests for new employees - Machine installation time Match the Following Q7) Number of cards – Lead time –

Lot Multiplier – Allocation percent – Options: • The time to replenish Kanban from its source. • Indicates percent distribution of demand for a particular item across multiple locations. • How much material is required each time for replenishment when Kanban is signaled • Number of days of safety stock you want to maintain. • Use this if it makes sense to replenish material in fixed multiples. • Each bin card is specified with the number of items from which total Kanban size can be determined. Q15) Store issue order – Move Order – Machine setup order – Forwarding Note – Options: * Instructs setters to set up machine tools mentioned therein. * Instructs workmen for movement of material from manufacturer to the stockist. * Instructs stores department to conduct inventory of scrap material. * Informs dispatch/finish parts stores regarding the description of the goods accompanying the note. * Instructs workmen for movement of material from stores to the first machine and between departments. * Instructs stores department to issue the material.

Multiple Answer Questions Q3) The three types of ‘fats’ are Options: - Inventory fat - Labour fat - Capacity fat - Profitline fat Q10) Why does the plant location decision require detailed analysis of long term consequences? Options: - Shifting of plant is always very costly and with interruption of production - Investment is very high - Long term decision - It affects manufacturing lead time. Q12) The JIT purchasing is suitable in the following cases

Options: -

Flow production Items having uniform demand Involvement of people of all categories Low cost ‘C’ class bought out items.

(Module I – Page No. 274) Q13) Which of the following are uses of the lubricants? Options: - Retard rate of wear and tear of moving parts - Protect parts from moisture and dust - Reduce the setup time - Keep temperature of bearings within allowable limits. Q14) Which are the various forms of “Lost Time”? Options: - Hunting time - Operation lead time - Unoccupied time - Job splitting time Q20) Which of the following are regional factors which govern the selection of plant location? Options: - Social structure - Proximity to market - Climatic conditions - Industrial and taxation laws Q21) The Master Black belts are Options: - Highly trained in statistics - Highly trained in Quantitative Analysis - Having excellent leadership skills - Experts in computer hardware. Q38) The main contents of Inspection order are Options: - Part No & Name - Reason for rejection - Type of Inspection - Report on value analysis Q41) Production Activity Control [PAC] is the process by which manufacturing resources are Options: - Coordinated - Scheduled - Controlled - Developed

(Module I – Page No. 226) Q42) Which are the ways to reduce variations in time during the time study? Options: - Uses standardized raw materials - Use good quality of tools and equipment - Use of special purpose machines - Trained operator Q46) Minimum paperwork involves liberal use of communication channels such as Options: - Telephone - E-mail - Fax - Bound Books Q48) Examples of inspection aids are Options: - Vernier caliper - Micrometer - Gauges - Broaching fixtures

Single Answer Questions Q1) The ____ is the maintenance work initiated on a result of knowledge of the condition of an item from routine or continuous checking Options: Condition Monitoring / Preventive Maintenance / Emergency Repairs / Overhauling Q2) The design of any layout is governed by large no. of factors and the best layout is expected to _____ all these factors Options: Optimise / Consider / Maximise / Identify

Q5) Taiichi Ohno defines waste as A) Anything other than minimum amount of equipment, materials, parts and working time absolutely essential for production Options: * Anything other than the absolute minimum resource of material, machines and manpower required adding value to the product * The product, the service life of which is already completed * Anything other than minimum amount of equipment, materials, parts and working time absolutely essential for production

* The unserviceable product (Module I – Page No. 258)

Q6) As the precursor to developing strategic plan, it is desirable to conduct Options: ABC Analysis / SWOT Analysis / ROA (Return on assets) / HML Analysis Q8) The production planning process leads from an aggregate plan, to master schedule, to Options: Material Requirements Planning [MRP] / Time Force / Planning Horizon / Enterprise Resource Planning [ERP] Q9) We can say that ______ occurs when there is a distinct change in the physical or chemical characteristic of an object. Options: Operation / Inspection / Transportation Manufacturing / Q11) A vision of quality which equates with only ¾ defects per million opportunities for each product or service transaction, is termed as Options: Six Sigma / Three Sigma / Four Sigma / Five Sigma

Q16) JIT was developed by Japanese management thinker A) Taiichi Ohno Options: Toyoda / Henry Ford / Edward Hay / Taiichi Ohno (Module I – Page No. 258) Q18) A _______ is another typical chart which is used to record frequency of movements between work centers. Options: Travel chart / Movement chart / Activity chart / Frequency chart / Q19) _____ is the designated period during which the master scheduler is allowed to make changes, but computer software is not. A) Planning Time Fence Options: Demand Time Fence / Planning Time Fence / Time Force / Manufacturing Lead Time. (Module I – Page No. 175)

Q23) The _____ is specified to indicate the maximum permissible variability in the dimensions of product or parts. Options: Tolerance / Drawing/ Standard / Specification / Q27) Scheduled start of an operation is authorized by issuing Options: Bill of material / Job card / Gantt Chart / Material Requisition Q28) ______ is a close loop process for continual improvement. Options: DMAIC [Define, Measure, Analyse, Improve and Control], Flowcharts , DFSS [Design For Six Sigma], Checksheets Q29) The ____ breakdowns usually cost more, partly due to damage done to the adjustment components and partly due to emergency actions. Options: Unexpected / Partial/ Preventive / Expected / Q30) Review of project progress periodically and expediting if required is called as ____ Options: Project planning / Project scheduling / Project Monitoring / Project crashing Q32) What do you mean by the expected duration of the activity which may be based on single time estimate or three time estimate? Options: Optimistic time / Normal time / Crash time / Planned time Q33) According to Michel Porter, there are two types of competitive advantages – cost leadership and A) Differentiation Options: Differentiation / Union leadership / Value / Focus (Module I – Page No. 38)

Q34) Plant Layout decisions are considered to be Options: Strategic / Tactical / Operational / Perpetual Q35) Which of the following is the criterion for the percentage defectives in the zone of the indecision?

A) Lots having the percentage defective more than AQL but less than LPTD Options: Lots having the percentage defective less than AQL but more than LPTD Lots having the percentage defective more than AQL but less than LPTD Lots having the percentage defective in AQL equal to LPTD Lots having the percentage defective in AQL equal to more than LPTD Ref: Production & Operations Management.pdf (Page No. 365) Q36) What do you understand by the critical analysis of existing jobs to develop easier and effective method? A) Method study Options: Failure mode effect analysis / Motion economy / Method study / Work measurement Q39) The common form of JIT layout is A) U-line Options: U-line / V-line / Straight line / Spiral Line (Module I – Page No. 269) Q40) In case of Batch Production, when batches are small, _____ is the ratio of direct workers to supervisors, and vice versa. A) Lower Options: Equal / Higher / Lower / Negative (Page No. 142) Q43) The ________ technique builds the network from activities. Options: Critical Project Management / Project Evaluation & Review Technique / Project Engineering & Resources Technique / Critical Path Method Q45) Two extreme forms of manufacturing methods are Project Production and _____ Options: Batch Production / Continuous Production / Jobbing Production / Mass Production True / False Q4) If total float is used up on activity, that activity and subsequent activities in the chain become critical. Q17) JIT can only be used in certain types of organizations. In particular, it needs a stable environment, small batches, short lead times and total quality management.

Q22) Only one task can be studied in case of work sampling study Q24) Complexity and difficulty of Planning is influenced by types of layout True Q25) All activities lying on the non-critical paths must have total float and free float. False Q26) The strategic plan and Operational plan are the same Q31) Cent percent inspection does not mean inspection of component for 100% quality characteristics. True Q37) Cellular layout is based on the concept of Group Technology True Q44) Specifications is the basic tool of inspection True Q47) It is not necessary to know spare time available on the non-critical path to allow a little delay for no critical activity. False Match the following Q7) Pricing – Varying prices to increase demand Promotion – Advertising, Direct Marketing etc. used to shift demand Back Ordering – By postponing delivery on current orders, demand is shifted to period when capacity is not fully utilised. New demand creation – A new but complementary demand is created for a period or service Other Options: * New production techniques are developed by R&D cell to increase demand for a product * Costing of the product to set a fixed price. (Module I – Page No. 151) Q11) DMAIC – Customer-centric approach – Process Capability – Father of six sigma – Smith [Motorola] Options: • The ability of a process to meet customer’s quality • Dr. W. Edwards Deming • Open loop feedback process • Multivariate testing

•

Standardised step-by-step process used in six sigma with specific tools for conducting projects.

Multiple Answer Questions Q3) Limitations of Gantt Chart are: Options: - The Gantt Chart is required to be updated - The Gantt Chart does not reveal directly the costs of alternate loadings - The Gantt Chart does not consider that processing times may vary among work centres. - The Gantt Chart is complicated and difficult to understand. (Module I – Page No. 207) Q13) The main objectives, according to Edward, of implementing JIT are as follows: Options: - Zero handling - Zero breakdowns - Zero lead time - Zero automation Q15) The companies should seamlessly link the following with supply chain operations to create manufacturing strategy: Options: - Factory processes - Production equipment - Factory systems - R&D cell (Unit 2- Page No. 26) Q26) The examples of interruption are Options: - Power failure - Preventive Maintenance - Machine breakdown - Mass Production Q8) Degree of centralisation of PPC depends on the following factors Options: - Complex product design - Large product variety - Large work force - Different machines with different capacities for different products (Unit 6- Page No. 134) Q18) The JIT philosophy focuses on reducing

Options: -

Lead time Set up time Expenditure on inventory Return on investment

Q29) Six sigma is a business driven initiative originating with top CEO’s such as Options: - Bob Galvin [Motorola] - Jack Welch [GE] - Rahul Bajaj [Bajaj Auto] - Bill Gates [Microsoft] Q30) Which of the following details are mentioned in the lubrication layout? Options: - lubricants to be used - method of lubrication - price of a lubricant - frequency of lubrication Q43) which of the following possibilities can be explored by using flow process chart? Options: - Eliminating the operations or combining the operations with another - Reducing the distance traveled by workmen or materials - Reducing rejections drastically - Avoiding the waiting time and thereby reduce production losses Q34) Which are the various reasons for which operator is away from the place of work ultimately increasing the idle time of the machine? Options: - personal needs - absenteeism - official discussion - activities related to union or society Q35) Which are the advantages of work sampling over time study? Options: - The observer need not be present at the place of work for a longer time - Work sampling is very economical for short cycle jobs - Work sampling study can be interrupted at any time without affecting the results - Work sampling study gives unbiased results. Q48) Which are the subtasks of the maintenance phase of the method study? Options: - Estimation of cost of testing and implementation - Monitoring and control - Performance appraisal - Audit on savings

Single Answer Questions Q1) How to calculate float? Options: Equal to Non-critical path time Parallel critical path time minus Non-critical path time Parallel critical path time plus Non-critical path time Equal to parallel critical path time Q2) Core Competence is discussed by A) Prahalad and Hamel Options: Michael Porter / George Steiner / Peter Drucker (Module I – Unit 2 – Page 39) Q14) A good layout results in A) Lower costs Options: high employee motivation / better forecasts / better production planning Q25) A time phased order system that under ideal circumstances schedules the order releases for needed demand inventory items so that the items arrive just as they are required, is known as A) Material Requirements Planning [MRP] Options: Master Production Schedule [MPS], Planning Horizon, Enterprise Resource Planning [ERP] Q6) Taxes / duties levied is one of the important determinant for location decision as taxes/duties substantially influence Options: Customer preference / Order procurement / Delivery time / Product cost Q16) ______ are used to create histograms such as shown on the Pareto Chart Options: DMAIC, Flowcharts, DFSS, Checksheets

Q17) Product type layout is suitable when _____ supply of material can be maintained. A) Uninterrupted Options: Periodic / Huge / onetime (Module I – Unit 5 – Page No. 107) Q37) Material flow in process layout is ____ A) Discontinuous Options: Continuous / Regular / Uniform

Q28) A _____ is the systematic recording and critical examination of existing and proposed ways of doing work, as a means of developing and applying easier and more effective methods and reducing costs. A) Method Study Options: Time study / Control of resources / Layout study (Module II- Unit 17 – Page No. 213) Q10) An ideal OC curve is ______ shaped curve that accepts all the lots with quality equal to or better than AQL. Options: Oval / Triangle / Rectangular / Bell Q39) How many types of charts are used for the purpose of method study? A) 4 Options: 3 / 8 / 6 Q20) What do you understand by identification of defects in materials, components, machining processes or men to fix responsibility of defectives, thereby preventing or minimizing occurrence of defectives? Options: Preventive function / Acceptance function / Assurance function / Corrective function Q40) ______ is the card prepared by the dispatching section of PPC from the route laid down in the process sheet and is handed over to the operator as his authority to carry out the task specified therein. Options: Gantt Chart / Job card / Credit Card / Kanban Card Q31) Which method of manufacturing is suitable for Cement manufacturing plant? Options: Project Production / Process Production / Batch Production / Jobbing Production Q12) The task of allocation of jobs to machines is carried out by the ______ in consultation with shop foreman. Options: Scheduler / Inventory Control Manager / Storekeeper / Dispatcher Q41) The ______ materials are those with lose weight in the process of transformation into finished goods. Options: Raw / Pure / Impure / Gross Q22) The method of ABCD Checklist for Operational Excellence is developed to Options: Determine efficiency of plant Judge the performance of MPS Evaluate performance of supply chain Evaluate loss during production Q42) Any premise in which persons are employed for purpose of making any product/s is called

Options: Factory / establishment / Building / Workshop Q23) Raw materials can be classified into two categories as gross materials and ______ materials for the purpose assessing their influence on location. Options: Impure / Pure / Raw / Bought out Q33) ______ is an engineering method for converting customer demands into quality characteristics and for developing product design by systematically deploying the relationships of customer demands and product characteristics. Options: SWOT Analysis / Hill Methodology / Value Analysis / Quality Function Deployment [QFD] Q24) The _____ is a set of tools and techniques by which products are made to comply with the specifications at minimum cost to the firm A) Quality Control System Options: Inspection system / Production system /Design system Q45) A final detailed determination of the time for which employees will work, the sequence in which goods or services will be provided and the operating times for machine is covered under Options: Scheduling / Planning Horizon / Time Force / Ishikawa Diagram Q46) _______ refers to the unit in which loading and scheduling is to be extended. Options: Unit of measurement / Performance standard / Unit of loading and scheduling / Effective capacity per work centre Q47) What do you mean by a single event which represents the join completion of more than one activities? A) Burst event Options: Float / Dummy event / Merge event

True/False Q4) The activity percentage may be either based on past experience or a pilot study Q5) One major difference between CPM and PERT is the former’s adaptability for the projects where high degree of uncertainty prevails and activity times during performance are expected to vary considerably for certain activities. A) TRUE Q27) In case of centralized inspection, inspection rooms generally become bottleneck and cause delay in taking action regarding rejection or rework. A) True Q9) In the choice of location of plant, the factor of “proximity to the market” is given the highest priority.

Q38) Industries requiring gross materials are located nearer to their sources of availability Q19) Management of Production System is essentially concerned with Management of Productivity. Q21) Softwares like Oracle provide Kanban planner to size and resize Kanbans when necessary Q32) Continuous elimination of buffer stock is recommended to highlight production/purchase problems previously shielded by high inventory levels. Q44) Operational efficiency does not depend on inventory control management Q36) The shortest processing time rule, contray to one’s intuition can produce effective performance and should be considered as a standard in designing shop floor control systems.