ISO 9001:2015 Dr. Sied Sadek Managing Director, DQS-UL CFS GmbH
24.06.2013 1
ISO 9001:2015
Timelines March 2013: working draft (WD) Sep 13, 2013: ballot on first committee draft (CD 1) 2014: DIS for discussion and modification 2015: FDIS and release of new revision
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25 (+1) years of ISO 9001 1987: Quality assurance 20 elements 1994: small revision
2000: Quality management process model 2008: small revision
2015: revision planned consistent structure (HLS) like ISO 14001 and others 3
Development of content
Quality is a driver: •
for business success (generate income)
•
for process efficiency (control cost)
Development from: technical-oriented quality (product and process)
market-oriented quality (customer and user)
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New High-Level Structure
Red = Annex SL text Black = text taken from existing ISO 9001:2008 and text developed by WG24 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
Scope Normative reference Terms and definitions Context of the organization Leadership Planning Support Operation Performance evaluation Improvement 5
What are your Challenges?
Product
Supply chain
Finance
Quality
Process
Environment
Workplace safety
Social Accountability
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What are your Risks? Quality Social accountability
Your suppliers
Your products Workplace safety
Your finance
Your processes
Environmental impact
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Solutions for sustainable Growth Growth
Supplier chain
Quality Finance
R i s k
S u c c e s s
Custom er Product
Energy Occupational Health
Compli ance
People
Environ ment
Process IT
Costs
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Quality management principles
QMP 1 – Customer Focus QMP 2 – Leadership QMP 3 – Engagement of People QMP 4 – Process Approach QMP 5 – Improvement QMP 6 – Evidence-based Decision Making QMP 7 – Relationship Management
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