POLO-Hongkong Computer Hardware Servicing COC1 final.docx

CURRICULUM POLO On-site Training for OFWs

Install and Configure Computer Systems (COC 1) Leading to Computer Systems Servicing NC II TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY (TESDA) East Service Road, South Luzon Expressway, Taguig City, Metro Manila, Philippines

ENHANCED CURRICULUM FOR INSTALL AND CONFIGURE COMPUTER SYSTEMS LEADING TO COMPUTER HARDWARE SERVICING NC II (ELCCSS213) INSTALL AND CONFIGURE COMPUTER SYSTEMS (COC 1) The COC 1 consists of competencies that a person must achieve in assembling the computer hardware, installing the operating system, installing the application software and device drivers. A person who has achieved this Unit/Cluster of competencies is competent to Install and configure computer systems and shall be awarded the Certificate of Competency leading to Computer Systems Servicing NC II. The Units of Competency comprising this Cluster include the following: ELC724331

Install and configure computer systems

ELC724332

Set-up Computer Networks

ELC724333

Set-up Computer Servers

ELC724334

Maintain and Repair Computer Systems and Networks

A person who has achieved this COC is competent to be employed in any of the following positions as:  Computer Assembler  Computer Service Technician Individuals aspiring to be awarded the qualification of COMPUTER SYSTEMS SERVICING NC II must acquire the remaining three (3) Certificates of Competency as follows: COC 2: Set-up Computer Networks ELC724332: Set-up Computer Networks COC 3: Set-up Computer Servers ELC724333: Set-up Computer Servers COC 4: Maintain and Repair Computer Systems and Networks ELC724334: Maintain and Repair Computer Systems and Networks

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ENHANCED COURSE DESIGN Enhanced Course Outline based on TESDA Training Regulations for Certificate of Competency 1 (COC 1) leading to Computer Systems Servicing NC II (ELCCSS213) Install and Configure Computer Systems (ELC724331)    

*NOMINAL DURATION

Suggested Training Methods

   

40

Assemble computer hardware Install operating system and drivers for peripherals/ devices. Install the computer application software Conduct testing and documentation

Lecture Discussion Demonstration Viewing multimedia

CERTIFICATION

COC 1: Install and Configure Computer Systems

* Nominal Duration: - is the suggested duration of the training which approximates the time that an average learner can acquire the competency.

TRAINING DELIVERY The delivery of training should adhere to the design of the curriculum. Delivery should be guided by the principles of competency-based training. a) Course outline is based on competency standards/training regulations; b) Training delivery is learner-centered and should accommodate individualized and selfpaced learning strategies; c) Training can be done on an actual workplace setting or on a simulated workplace; d) Assessment is based in the collection of evidence of the performance of work; e) Assessment of competency takes the trainee’s knowledge and attitude into account but requires evidence of actual performance of the competency as the primary source of evidence; f) Training program allows for recognition of prior learning (RPL) or current competencies; and g) Training completion is based on satisfactory performance of all specified competencies indicated in the progress chart. TRAINEE ENTRY REQUIREMENTS Trainees or students should possess the following requirements:  Can communicate either oral and written; 

Must pass the trainability/aptitude test.

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LIST OF TOOLS AND EQUIPMENT Recommended list of tools per trainee for this Cluster of Competencies are as follows: TOOLS Quantity 10 10 10 10 10 10 10 10 5 1 1 5 10 5

Unit Pcs. Pcs. Pcs. Pcs. Sets Pcs. Pcs. Pcs. Pcs. Unit Set Sets Pcs. Pcs.

Description Screwdriver (standard) Screwdriver (Philips) Long nose pliers Mechanical pliers Allen wrench Crimping tools Soldering iron Solder sucker Wire stripper Portable electric hand drill Drill bit Precision screw drivers Anti-static devices Flash light/Head mounted light

* Minimum quantity recommended for a Class size of 25 trainees EQUIPMENT Quantity 26 10

Unit Units Sets

10

Units

2 1 1 1 1 11 10

Units Unit Unit Unit Unit Pcs. Units

Description Desktop Computer Working tables Uninterruptible Power Supply (UPS) External optical drive USB External HD Network External HD scanner USB printer Flash disk / Memory stick Electronic tester VOM

* Minimum quantity recommended for a Class size of 25 trainees INSTALLERS/SOFTWARE

3

Quantity

Unit

26

Pcs.

10

Pcs.

26

Pcs.

26

Pcs.

5

Pcs.

5

Pcs.

5 5 Quantity 10 26

Pcs. Pcs. Unit Pcs. Pcs.

Description Desktop OS (license for proprietary software) Network OS (license for proprietary software) Office productivity software (license for proprietary software) Anti-virus (license for proprietary software) Disk utility software Virtualization software (license for proprietary software) Disk creator software Disk image software Description Device driver installer Motherboard’s manual

10

Pcs.

Device driver installer Manual

1

Lot

Assorted Computer book, PC Magazines and journals

1

Pc.

Whiteboard

* Minimum quantity recommended for a Class size of 25 trainees

MATERIALS

TRAINING FACILITIES The Computer Systems Service Workshop must be in an infrastructure facility that is generally accepted to industry standards and practice. Based on class size of minimum of 25 student/trainees the space requirements for the teaching/ learning and circulation areas are as follows: TEACHING / LEARNING AREAS    

laboratory and/or lecture area storage area

SIZE (in METER)

AREA

TOTAL AREA

(in Sq. Meters)

(in Sq. Meters)

6x8

48

48

2x2

4

4

20

20

20

20

learning resource 4x5 center equipment circulation area Total Workshop Area:

92

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TRAINER’S QUALIFICATION

Trainers shall be required to be certified to the National Certificate for which qualification they will train. TESDA shall provide an online training on Plan Training Session and Facilitate Learning Sessions to the potential trainers. 1

Minimum requirements: ➢ Holder of a National Certificate in the Qualification s/he will teach; and ➢ Has completed the following units of Trainer’s Methodology Level I:

I.

Plan Training Sessions; • Identifying learner’s training requirements • Prepare session plan • Prepare instructional materials • Prepare assessment instruments (Institutional) • Organize learning and teaching resources; and

II.

Facilitate Learning Sessions • Prepare training facilities /resources • Conduct pre-assessment • Facilitate training session • Conduct competency assessment • Review delivery of training session

MEASUREMENT OF ACHIEVEMENT OF COMPETENCY  Practical demonstration with oral questioning RECOMMENDATIONS FOR ASSESSMENT AND CERTIFICATION 1. Prior to competency assessment for COC1, please accomplish the Self-Assessment Guide (SAG) to determine readiness for assessment 2. Submit accomplished SAG to POLO staff in- charge for advice

1 (The training modules corresponding to the above units of Trainer’s Methodology can be accessed through the TESDA-NITESD website.)

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COMPETENCY-BASED CURRICULUM COC 1 Install and Configure Computer Systems Leading to Computer Systems Servicing NC II

ELC724331

Install and configure computer systems

ELC724332

Set-up Computer Networks

ELC724333

Set-up Computer Servers

ELC724334

Maintain and Repair Computer Systems and Networks 

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UNIT OF COMPETENCY:

INSTALL AND CONFIGURE COMPUTER SYSTEMS

UNIT CODE

:

ELC724331

MODULE TITLE

:

INSTALLING AND CONFIGURING COMPUTER SYSTEMS

MODULE DESCRIPTOR

:

This module covers the outcomes required in installing and configuring desktop and workstation computers systems. It consists of competencies to assemble computer hardware, install operating system and drivers for peripherals/devices, and install application software as well as to conduct testing and documentation.

NOMINAL DURATION

:

40 hours

SUMMARY OF LEARNING OUTCOMES: Upon completion of this module, the trainee/student must be able to: LO1.

Assemble computer hardware

LO2.

Install operating system and drivers for peripherals/ devices

LO3.

Install application software

LO4

Conduct testing and documentation

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LO1. ASSEMBLE COMPUTER HARDWARE ASSESSMENT CRITERIA: 1. Unit assembly is planned and prepared to ensure OH&S policies and procedures are followed in accordance with systems requirements 2. Materials necessary to complete the work are identified and obtained in accordance with established procedures and checked against systems requirements 3. Tools, equipment and testing devices needed to carry out the installation work are obtained in accordance with established procedures and checked for correct operation and safety 4. Computer hardware is assembled in accordance with established procedures and systems requirements 5. Basic-input-output-system (BIOS) configuration is performed in accordance with hardware requirements. 6. 5S and 3Rs are followed according to environmental policies CONTENTS:  







  

Types of computers Parts of computers o Description and purpose of hardware  Input devices  Processing devices  Output devices o Description and purpose of firmware  Operation and function of Basic Input-Output System (BIOS) Safety handling of computer parts o Electro-static devices (ESD) o Effects of contaminants in computer parts o Bending of boards Systems design o Power supply requirements o System specifications  CPU core design and specifications  Memory specifications  Peripheral ports specifications o Enclosures and form factors o Monitors, mouse and keyboards Computer assembly procedures o Parts and peripheral mounting o Motherboard settings and configurations o Controls and peripheral ports orientation o Air flow and ventilation Desktop PC interface/hook up procedures Power ON self-test and BIOS configuration procedures 5S and 3Rs environmental policies

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CONDITIONS: The students/trainees must be provided with the following: 





Tools and test instruments o Screwdriver set  Philips and flat  T-series  Hex o Headlamp o Anti-static wrist strap o Long nose pliers o Multi-tester o Table mat Desktop PC parts and peripherals o Processor, mother board and memory o Video card o Network interface card o Hard disk and optical drive o Enclosure with power supply o Keyboard, mouse and speaker o Monitor o Test speaker (internal) Access to power source

METHODOLOGIES:     

Lecture Discussion Demonstration Film viewing Hands on practice

ASSESSMENT METHODS:  Written exam  Practical exam/demonstration  Observation in workplace

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LO2. INSTALL OPERATING SYSTEM AND DRIVERS FOR PERIPHERALS/ DEVICES ASSESSMENT CRITERIA: 1. Portable bootable devices are created in accordance with software manufacturer instruction 2. Customized installers are prepared in accordance with software utilization guide and end user agreement. 3. Installation of portable applications are carried out in accordance with software user guide and software license 4. Operating system (OS) is installed in accordance with established installation procedures and to comply with end-user requirements 5. Peripherals/devices drivers are installed and configured in accordance with manufacturer’s instructions and/or OS installation procedures. 6. OS and drivers updates/patches are accessed and installed in accordance with manufacturer’s recommendations and requirements 7. On-going checks of the quality of the work are undertaken in accordance with established procedures CONTENTS:   



 

Preparation of installers o Slip-streaming o Preparing bootable portable and optical devices Disk management o Disk formatting o Disk partitioning Computer operating systems o Windows o MAC OS X o Linux OS installation procedures o Desktop OS  Single boot  Dual boot o Network OS  Single boot  Dual boot o 64-bit OS Installation of devices/drivers Update procedures o OS o Device drivers

CONDITIONS: The students/trainees must be provided with the following: 

Portable devices o Flash drive 10







o External optical drive Computer o 32-bit Desktop computer o 64-bit desktop computer o Laptop Computer peripherals/devices o Printer o Scanner o Network interface card (NIC) Installer o Desktop OS o Network OS o 64-bit desktop OS o Device drivers

METHODOLOGIES:     

Lecture Discussion Demonstration Viewing multimedia Hands on practice

ASSESSMENT METHODS:   

Written exam Practical exam/demonstration Observation in workplace

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LO3. INSTALL THE COMPUTER APPLICATION SOFTWARE ASSESSMENT CRITERIA: 1. Application software are installed based on software installation guides, end-user requirements and software license agreement 2. Variation to application software installation is carried out in accordance to customer/client requirements 3. Software updates are accessed and installed in accordance with manufacturer’s recommendations and requirements CONTENTS: 

 

Installation of applications o Productivity tools o Games o Utilities  Anti-virus  Diagnostic/repair  Virtualization software Application software license agreements Software update procedures o Applications o Utilities

CONDITIONS: The students/trainees must be provided with the following:  





Portable devices o Flash drive o External optical drive Computer o 32-bit Desktop computer o 64-bit desktop computer o Laptop Computer peripherals/devices o Printer o Scanner o Network interface card (NIC) Appropriate installers for software applications/programs

METHODOLOGIES:     

Lecture Discussion Demonstration Film viewing Hands on practice 12

ASSESSMENT METHODS:  Written exam  Practical exam/demonstration  Observation in workplace

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LO4. CONDUCT TESTING AND DOCUMENTATION ASSESSMENT CRITERIA: 1. Devices / systems and/or installation is tested to determine whether it conforms to requirements 2. Stress test is conducted to ensure reliability of equipment in accordance with manufacturer’s instructions and system requirements 3. Documentation in relation to the test is forwarded to appropriate personnel and/or authority in accordance with requirements CONTENTS:  



Purpose and importance of stress test Stress test procedures o CPU o Memory o Hard disk o Video card Documentation procedures

CONDITIONS: The students/trainees must be provided with the following:    

Portable devices o Flash drive o External optical drive Stress test software Desktop computer or laptop Computer peripherals/devices

METHODOLOGIES:     

Lecture Discussion Demonstration Viewing multimedia Hands on practice

ASSESSMENT METHODS:  Written exam  Practical exam  Observation in workplace  Demonstration

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What is Competency-Based Curriculum (CBC)?  A competency-based curriculum is a framework or guide for the subsequent detailed development of competencies, associated methodologies, training and assessment resources.  The CBC specifies the outcomes which are consistent with the requirements of the workplace as agreed through the industry or community consultations.  CBC can be developed immediately when competency standards exist.  When competency standards do not exist, curriculum developers need to clearly define the learning outcomes to be attained. The standard of performance required must be appropriate to industry and occupational needs through the industry/enterprise or specified client group consultations. These materials are available in both printed and electronic copies. For more information please contact: Technical Education and Skills Development Authority (TESDA) Telephone Nos.: 893-8281, 817-4076 to 82 loc. 611, 630, 631 and 635 or visit our website: www.tesda.gov.ph or the TESDA Regional or Provincial Office nearest you

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