Cynthia Petcher is a conscientious, dedicated pharmacist, accustomed to working long hours and accepting numerous respon...
Cynthia Petcher Charlottesville, VA area Phone: (540) 828-4269 Mobile: (540) 820-5759
www.linkedin.com/in/CynthiaPetcher
[email protected]
Qualifications Summary Conscientious, dedicated pharmacist, accustomed to working long hours and accepting numerous responsibilities desires to utilize proven strengths in a pharmaceutical business environment. Skilled and experienced in care of patients, processing of prescriptions, sending insurance claims, and inventory management. Demonstrates excellent communication and interpersonal skills; provides exceptional leadership. In confidence interface with colleagues, customers and other healthcare professionals. Career Highlights Pharmacy Operations Management Performed multiple pharmaceutical functions to include filling prescriptions, patient consultation, filing and maintaining paperwork and ensuring customer satisfaction. Responsible for monitoring inventory; properly returned outdated and/or recalled medications. Upheld quality assurance; complied with Virginia regulations for the disposal of hazardous drugs. Managed accounts payables and receivables Completed payroll Utilized computer system to track inventory and other pharmacy records Structured work in entire store to comply with Virginia licensure requirements Counted and labeled prescriptions; checked multiple prescription labels against their prescriptions to review input of information. Communications Built good working relationships with clients, colleagues and healthcare professionals Demonstrated excellent customer service at all times; immediately resolved and addressed customer service and insurance issues. Answered questions and provided information to customers regarding side effects, dosage and storage of medication. Recommended over-the-counter medications. Made follow-up and outreach calls to clients; received and made doctor calls. Reviewed and authorized technician input of prescriptions; studied patient profile and drug interactions.
Cynthia Petcher
(540) 820-5759
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Staff Management Supervised and led an outstanding pharmacy team; evaluated staff member’s performance. Instructed staff on pharmaceutical procedures. Prepared weekly schedules and ensured staff members were compensated. Hired and trained new employees. Operated pharmacy counter Employment History Caregiver Home Instead Senior Care, 11 Green Hills Drive Suite 5, Verona, VA 24482 December 2014-present Volunteer Pharmacist Harrisonburg Rockingham Free Clinic, Harrisonburg, VA 22801 October 2013 – present Pharmacist Walmart 2160 John Wayland Highway Harrisonburg, VA 22801, April 2011October 2012 Pharmacy Manager (President, Vice President, Pharmacist in Charge) Dickson’s Drug Store Inc. formerly at 120 North Main Street, Bridgewater, VA 22812, 1992 – 2011 Pharmacist in Charge Dickson’s Drug Store Bridgewater, VA 22812, 1980 -1992 Community Involvement Volunteer Pharmacist Harrisonburg Rockingham Free Clinic, Harrisonburg, VA Points of Interest Bachelor of Science: Pharmacy, Virginia Commonwealth University, Richmond, VA Pharmacy-Based Immunization Delivery, American Pharmacists Association, Washington, DC License: in good standing with the Virginia Board of Pharmacy, License # 0202006080