Ms. Caputo is newly-promoted to a patient care manager position. She updates her knowledge on the theories in management and leadership in order to become efective in her new role. She learns that some managers have low concern or services and high concern or staf. Which style o management reers to this? Organization Man Impoverished Management Country Club Management Team Management
Question 1 Explanation: Country club management style puts concern or the staf as number one priority at the epense o the delivery o services. !e"she runs the department #ust like a country club where every one is happy including the manager. Question 2 CORRECT
!er ormer manager demonstrated passion or serving her staf rather than being served. She takes time to listen$ preers to be a teacher %rst beore being a leader$ which is characteristic o Transformational leader Transactional leader Servant leader Charismatic leader
Question 2 Explanation: Servant leaders are open-minded$ listen deeply$ try to ully understand others and not being #udgmentall #udgmenta Question 3 CORRECT
&n the other hand$ Ms. Caputo notices that the Chie 'urse (ecutive has charismatic leadership style. Which o the ollowing behaviors best describes this style? Possesses inspirational quality that makes followers gets attracted of him and regards him with reverence Acts as he does because he expects that his behavior will yield positive results Uses visioning as the core of his leadership
Matches his leadership style to the situation at hand.
Question 3 Explanation: Charismatic leaders make the ollowers eel at ease in their presence. )hey eel that they are in good hands whenever the leader is around. Question 4 WRONG
Which o the ollowing conclusions o Ms. Caputo about leadership characteristics is )*+(? There is a high correlation between the communication skills of a leader and the ability to get the job done. A manager is effective when he has the ability to plan well. !Assessment of personal traits is a reliable tool for predicting a manager’s potential. There is good evidence that certain p ersonal qualities favor success in managerial role.
Question 4 Explanation: ,t is not conclusive that certain ualities o a person would make him become a good manager. ,t can only predict a managers potential o becoming a good one. Question 5 CORRECT
She reads about /ath 0oal theory. Which o the ollowing behaviors is maniested by the leader who uses this theory? Recognizes staff for going beyond expectations by giving them citations Challenges the staff to take individual accountability for their own practice Admonishes staff for being laggards. Reminds staff about the sanctions for non performance.
Question 5 Explanation: /ath 0oal theory according to !ouse and associates rewards good perormance so that others would do the same Question 6 CORRECT
&ne leadership theory states that 1leaders are born and not made$2 which reers to which o the ollowing theories? Trait Charismatic Great Man Situational
Question 6 Explanation: 3eaders become leaders because o their birth right. )his is also called 0enetic theory or the 4ristotelian theory Question 7 CORRECT
She came across a theory which states that the leadership style is efective dependent on the situation. Which o the ollowing styles best %ts a situation when the ollowers are seldirected$ eperts and are matured individuals? Democratic Authoritarian Laissez faire Bureaucratic
Question 7 Explanation: 3aisse5 aire leadership is preerred when the ollowers know what to do and are eperts in the %eld. )his leadership style is relationship-oriented rather than task-centered. Question 8 CORRECT
She surs the internet or more inormation about leadership styles. She reads about shared leadership as a practice in some magnet hospitals. Which o the ollowing describes this style o leadership? Leadership behavior is generally determined by the relationship between the leader’s personality and the specific situation Leaders believe that people are basically good and need not be closely controlled Leaders rely heavily on visioning and inspire members to achieve results Leadership is shared at the point of care.
Question 8 Explanation: Shared governance allows the staf nurses to have the authority$ responsibility and accountability or their own practice. Question 9 CORRECT
Ms. Caputo learns that some leaders are transactional leaders. Which o the ollowing does '&) characteri5e a transactional leader? Focuses on management tasks Is a caretaker Uses trade-offs to meet goals
Inspires others with vision
Question 9 Explanation: ,nspires others with a vision is characteristic o a transormational leader. !e is ocused more on the day-to-day operations o the department"unit. Question 10 CORRECT
She %nds out that some managers have benevolent-authoritative style o management. Which o the ollowing behaviors will she ehibit most likely? Have condescending trust and confidence in their subordinates Gives economic or ego awards Communicates downward to the staff Allows decision making among subordinates
Question 10 Explanation: 6enevolent-authoritative managers pretentiously show their trust and con%dence to their ollowers Question 11 CORRECT
!enry is a +nit Manager , the Medical +nit. !e is not satis%ed with the way things are going in his unit. /atient satisaction rate is 789 or two consecutive months and staf morale is at its lowest. !e decides to plan and initiate changes that will push or a turnaround in the condition o the unit. Which o the ollowing actions is a priority or !enry? Call for a staff meeting and take this up in the agenda. Seek help from her manager. Develop a strategic action on how to deal with these concerns. Ignore the issues since these will be resolved naturally.
Question 11 Explanation: )his will allow or the participation o every staf in the unit. , they contribute to the solutions o the problem$ they will own the solutions: hence the chance or compliance would be greater. Question 12 CORRECT
!e knows that there are eternal orces that in;uence changes in his unit. Which o the ollowing is '&) an eternal orce? Memo from the CEO to cut down on electrical consumption
Demands of the labor sector to increase wages Low morale of staff in her unit Exacting regulatory and accreditation standards
Question 12 Explanation: 3ow morale o staf is an internal actor that afects only the unit. 4ll the rest o the options emanate rom the top eecutive or rom outside the institution. Question 13 WRONG
4ter discussing the possible efects o the low patient satisaction rate$ the staf started to list down possible strategies to solve the problems head-on. Should they decide to vote on the best change strategy$ which o the ollowing strategies is reerred to this? Collaboration !Majority rule Dominance Compromise
Question 13 Explanation: Ma#ority rule involves dividing the house and the highest vote wins.
Thank you for interesting in our services. We are a non-profit group that run this website to share documents. We need your help to maintenance this website.