Terry Southern is an Organizational Development Consultant with a master’s degree in technical project management....
Terry Southern, DM, MPM Dunedin, FL 34698 303.579.7473 •
[email protected] WWW.LINKEDIN.COM/IN/SOUTHERNTERRY PROFESSIONAL SUMMARY Project Management Master’s degree in technical project management (2011) Conducted statistical analysis on product yield, identifying front-end manufacturing problems resulting in $1M saved in output by increasing yield by 41% in 6 months. Decreased market position from 12th to 2nd in a seven-State region through internet marketing Managed logistics, installation, preventive maintenance, calibration, and repair of all mission-critical equipment resulting in $500K savings end of 1st year. Designed and implemented document tracking system and authored manuals reducing preventive maintenance/calibration resource requirements by 60%. Designed automatic test equipment for controller boards resulting in 70% reduction in rework, $650K savings and 70% increased output after 6-months. Leadership Managed, mentored, and motivated dynamic teams of technicians, field engineers, military, and business personnel in missions ranging from routine to life-threatening using adaptive and social leadership approach styles in situations ranging from volatile or life-threatening to standard business. Dynamic adaptive leadership styles for legacy training and advancement of subordinates, which allowed the business to run on its own for weeks at a time. Collaborative leadership style that works well in team environments PROFESSIONAL EXPERIENCE CEO/Entrepreneur 10/2010 – 12/2014 Whimsy Paint & Sip Art Studio Erie, CO Planned, designed, and created new business from concept to $400K in sixteen months through Social Media Marketing, Internet marketing, and creative marketing projects. Project came in 4-months and $175K under budget. Planned, documented, and implemented training plan for sixteen artist instructors Sold business with a 99.99% customer satisfaction rate. Reduced overhead by 40% by creating a database driven CRM that handled most administrative tasks such as ordering and delivery management. Trained all management personnel in sustainable business operation resulting in 90% employee retention and which tripled by the fourth year. Implemented standard business practices, which allowed the business to run on its own with no onsite supervision and without the use of cameras. Project Manager / Communications/Electronics Officer 2/2003–9/2010 American Radio Association/Military Sealift Command
New Orleans, LA
Designed and implemented fleet-wide Standard Operating Procedures for all Electronics Departments. Authored or rewrote SOP, Codes of Conduct and PM manuals reducing resource requirements by 50% and outsourced repairs by more than 70%. Designed and implemented parts tracking and intra-ship sharing, which resulted in reducing cost of parts by 40%. Ship Security Officer tasked with designing procedures for protecting ship and crew in fluid security scenarios for each port. Foreign diplomatic envoy for visiting dignitaries. Designed, wrote, and implemented training and rotating schedules for Radio/Communications Officers aboard all 7th Fleet vessels
Design & Test Lab Team Leader Managed team of fifteen design and test technicians, successfully aiding organization to procure a large Defense contract. Wrote test procedures for final testing of semiconductor controllers prior to packaging EDUCATION Doctoral of Management Colorado Technical University Organizational Development/Change Management Master of Project Management Keller Graduate School Of Management Bachelor in Business Management Devry University Associate of Science DeVry University Electrical Engineering
Expected 3/2016 Colorado Springs, CO 2011 Westminster, CO 2009 Westminster, CO 1990 Phoenix, AZ
TECHNOLOGY, PLATFORMS AND TOOLS Microsoft Office, Photoshop, & Lightroom; Microsoft Access, Project, Visio, Visual Studio. Created and maintained four marketing websites with built-in SEO for two businesses Operating Systems: Windows (all), MAC OS X (all) Analog & digital troubleshooting skills Formal & informal teaching techniques for diverse technical and non-technical audiences Well versed in designing teaching methods using learning modalities for different personalities PUBLICATIONS Dissertation on ADHD in the workplace published 2/17/2016 VOLUNTEER EXPERIENCE Mentor ADHD underclass and Grad students - Mentored a dozen new business owners who were part of an Internet small business club for starting and running paint and sip art studios businesses. After one year, I had a 100% success rate with all involved businesses growing