Paul Roberts is a results-driven Operations Manager with extensive experience in highly competitive high-tech environmen...
(623) 734-3418
PAUL ROBERTS, CPIM
[email protected]
(623) 581-8314
SUMMARY Results-driven Operations Manager with extensive experience in highly competitive high-tech environments. Possesses keen ability to identify value streams and mobilize cross-functional project teams to grow both top and bottom line while gaining group consensus. Creative, analytical problem solver recognized for improving efficiencies, leveraging new technologies, and planning strategically. Energetic leader committed to corporate success through continuous improvement activities. Knowledgeable and experienced in LEAN/Continuous Improvement manufacturing environments and maintaining compliance with FDA cGMPs, ISO 9001:2000, and ISO 13485 Standards. Excellent working knowledge of IPC610 soldering standards and ESD protocols. Core Competencies include the following: People Manager Waste Reduction Problem Solving
LEAN Manufacturing Technology Development Continuous Improvement
Budget Development & Management Mentoring & Coaching Cost Containment & Reduction
PROFESSIONAL EXPERIENCE SENSATA TECHNOLOGIES / WELLS-CTI, Phoenix, AZ
2011 – 2013
Production Manager Manage and supervise materials, production, production test, and quality assurance departments ensuring products are produced in a timely and cost effective manner exceeding the customer expectations and delivery times. Founding member of the Continuous Improvement and Safety Teams. Core member of ERP implementation team responsible for implementation and training. Improved On-Time-Delivery by 15% eliminating un-necessary product movement during production. Developed and implemented visual work systems that improved overall production efficiencies by eliminating costly stock-outs of common off the shelf inventory items by 90%. Trained team in basic continuous improvement techniques and activities. Led Kaizen events improving production processes. Worked with engineering and production test staff to document and standardize production testing processes and procedures improving overall department throughput by over 30%. Worked across multiple departments ensuring product specifications were maintained while developing and implementing improved production methods and processes. Responsible for managing customer RMA products, scheduling root cause analysis, rework, and testing to ensure product is processed and returned to customer. Reduced turn-around time by 50% through effective use or returns tracking software and rework scheduling. Managed and developed team of 12 – 15 employees handling transition and change of company ownership. ACCUTRON INC., Phoenix, AZ
2007 – 2011
Production Manager Managed a multi-department high-tech manufacturing facility including a CNC Machine shop, Powder Coating, injection molding, materials and production departments. Implemented basic LEAN manufacturing techniques and LEAN philosophies improving overall facility throughput and product quality. Developed and implemented ERP production plan that effectively balanced inventory levels with production capabilities while meeting customer demand increasing OTD to 92%, historical high for the company. Developed and implemented LEAN continuous improvement activities and processes, including 5S+1 and One Piece Flow, increasing facility productivity while reducing waste and overall production costs. Improved production throughput by over 25% and quality first pass yield by 12% through continuous improvement activities without increasing head-count. Developed and implemented departmental metrics helping senior management make timely business decisions supporting the company’s strategic plan.
PAUL ROBERTS, CPIM
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SUMCO USA, Scottsdale, AZ
2006 - 2007
Scheduler Effectively and efficiently scheduled the production lines to maintain a balance of product in WIP using both production personnel and equipment without creating “line down” situations due to inefficient work load balance. Developed daily production schedule balancing multiple department production lines meeting customer ship dates. HANGER ORTHOPEDIC GROUP, Tempe, AZ
2005 - 2006
Production Manager Oversaw all aspects of manufacturing and service of devices. Optimized manufacturing and materials departments to effectively handle double digit growth, company transition, and change. Empowered direct reports improving product quality, cost and efficiency. Established and reported monthly measures of product quality, cost and efficiency. Developed production scheduling process along with competent, cross-functional team and system/processes increasing productivity. Improved overall facility throughput by 12% utilizing basic LEAN manufacturing techniques. Developed LEAN initiatives for each product line, generated visual work instructions, and implemented training in basic LEAN concepts. DJ ORTHOPEDICS, Regentek Division/Orthologic, Tempe, AZ
1993-2005
Production Manager Managed and developed a diverse work force in a high technology, fast paced, manufacturing facility utilizing LEAN manufacturing and continuous process improvement methodologies. Assembled and trained teams in Kaizen events and projects. Initiated positive reinforcement programs increasing employee job knowledge and skill set. Oversaw production planning and schedule development. Collaborated with team to research, recommend, and implement ERP/MRPII system. Developed department policies and procedures for employee processes maintaining compliance with current FDA cGMPs and ISO 13485 Standard. Reduced management and labor costs over 28%, cycle times for product lines by over 70% and in-process failures by over 15% by implementing LEAN manufacturing and poka yoke techniques. Improved workplace efficiency and productivity through introduction of Visual Management system (5S+1), revealing waste potential, and reduced in-process failures over 25% by implementing Visual Work Instructions, including error-proofing (poka yoke) techniques. Designed process and system validation protocols for company-wide products, systems, and processes. Developed competent, cross-functional teams and systems/processes enhancing employee productivity. Obtained manufacturing department FDA and ISO certification and approval. Successfully launched several new product lines. MILITARY SERVICE Retired Army National Guard, E7/SFC, Communications EDUCATION MBA, University of Phoenix, Phoenix, Arizona B.S., University of Phoenix, Phoenix, Arizona AA, DeVry Institute of Technology – Phoenix, Arizona CERTIFICATIONS & ASSOCIATIONS Certified in Production and Inventory Management (CPIM) APICS – The Association for Operations Management
