online reservation system

A PROPOSED ONLINE RESERVATION SYSTEM FOR GAZEBO POOLS AND RESTAURANT

By: Errol Brion S. Pangadlin Melmar D. Balantucas

INTRODUCTION • Over the past years, the researchers have witnessed an ongoing information revolution brought by the Internet. We have learned to harness the Internet for more efficient communication and ubiquitous information. These benefits have enabled us to bring many aspects of our lives online. • The researchers have decided to apply the benefits of the internet in our local business establishments. This is to improve the quality of their services towards their clients and customers. One of these establishments is the Gazebo Pools and Restaurant.

• Though their management is almost perfect, the researchers have found something is lacking in their establishment especially in the reservation system. The clients and customers may find it a bit hassle. The customers might get hassled from being handed over with a rent form for the payment of the rooms and facilities that are to be rented. • We have also found that we can improve that system by making it online. Online reservation system provides more hassle-free transactions and saves a lot of time and effort. And the best part is, the customers can have their reservations wherever they may be.

• The research covers the solution for long and slow processing of transaction for reservation or rental service. Chance of misplacement of records by the clients due to obsolete data storage might be encountered in manual system and an error made sometimes in accommodation of two different transactions for a similar service are taken into account in the study.

• By having this reservation online in the internet, an efficient and faster processing of transactions would be instilled. An advantage which could affect positively thus, leading to fast gain of income for Gazebo Pools and Restaurant.

Statement of the Problem In the manual reservation system, several problems are encountered: • A long and slow processing of transaction for reservation or rental service. • There may be a tendency that records of the clients would be misplaced due to obsolete storage.

• The customers or clients might get hassled and would waste more time and effort.

Objectives of the Study This study aims to automate the reservation of the available facilities and rooms that has been approved by the management of Gazebo Pools and Restaurant for reservation, for fast and more hassle-free transactions. The proposed system has goals specifically to: • To create an online reservation system to shorten the reservation transactions.

• To create a database for records for each transaction. • To bring convenience to the clients by saving their time and effort.

Significance of the Study • The study could be of great help to the resort, especially to the reservation personnel. The customer would have a fast response of the online reservation system. The previously stated problems encountered in use of manual system would be addressed leveling the quality and standard of their work up, meeting the customer’s expectations and needs. These would boost their performance bringing the competence on top of the pyramid and causing a constant and consistent progress of the project.

Scope and Limitation The Online Reservation System will provide reservations of the following facilities, items, and services: • Conference/Functional Halls • Tita’s Hall • Guest House • Exclusive Rooms • Catering Services

Payments will not take place online, it must be in person. Accounts that are not settled within the suggested days, the reservation will become invalid. The customer can view the availability of a facility or service they want to reserve. The reservation details are to be stored in a database.

CURRENT DATA FLOW 2 RENT APPLICATION

APPLIED RENT APPLY FOR

CUSTOMER RENT

1 INQUIRY CONFIRMATION

RENT CONFIRMATION

VIEW AND SELECT SERVICES

RENTAL FORM

RECEPTIONIST

3 FILLING UP OF RENT FORM

CASHIER

OFFICIAL RECEIPT

4 PAYMENT

PAY AMMOUNT

AMOUNT

APPROVED FORM

SUPERVISOR 5 RENT APPROVAL

SHOW RECEIPT

& RENTAL FORM

SIGNED FORM

PROPOSED SYSTEM’s DATA FLOW DIAGRAM LEVEL 0 1 LOG IN FORM CUSTOMER

VIEW RESERVATION CONFIRMATION

AVAILABILITY MENU

VIEWED MENU

CONFIRMATION

CUSTOMER D1 RESERVATION 2 4 FILL UP THE CONFIRM

CUSTOMER DETAIL

RENTAL FORM

RENT APPROVAL

RESERVATION

RESERVED

D2 FACILITIES DATA RESERVED FACILITY

3 RESERVE FACILITY

RECEPTIONIST

RESERVATION DATA

RESERVATION CONFIRMATION

PROPOSED SYSTEM’s CONTEXT DIAGRAM RENT APPLICATION

CUSTOMER

0

ONLINE RESERVATION DETAILS

RESERVATION RESERVATION CONFIRMATION

SYSTEM

RECEPTI0NIST APPROVAL

PROPOSED SYSTEM’s SCHEMA CUSTOMER LOG_IN_INFO

PK Cus_id Cus_lname Cus_fname Cus_mname Cus_contact Cus _address Cus_email Cus_gender

PK Username Password

VALIDATION PK Valid_id

Valid_dStart Valid_dEnd FK Res_item_no Remarks

PERSONNEL PK Personnel_no FK Username P_lname P_fname P_mname P_gender P_position

RESERVE_TRANSACTION PK Transaction_no FK Cus_id Item_no Res_ service_no Res_date Transaction_no service_no service_name service_price service_qty Personnel_no FK Valid_id