October 2014

FOR DRAIN AND PIPE CLEANING, INSPECTION AND REHABILITATION PROFESSIONALS

www.cleaner.com

| OCTOBER 2014

REBUILDING

A LEGACY

A NEW GENERATION OF LEADERSHIP BUILDS ON FAMILY HERITAGE AND PUSHES PLUMBING FIRM OUT OF CRISIS TOWARD A BRIGHTER FUTURE PAGE 18

MONEY MACHINES

Vactor 2100 helps contractor bring work in-house

TECH PERSPECTIVE

Should your next loader have wheels or tracks?

BETTER BUSINESS

Make good decisions under pressure

Safety. Efficiency. Sustainability. That’s why we’ve created the industry’s most powerful on-line training system. More power to you in the form of on-line training. Helpful videos, graphics and tests that get you and your team up to speed on maintaining and operating a Vac-Con truck more efficiently and safely. www.vac-con.com A subsidiary of Holden Industries, Inc., Vac-Con is a 100% employee-owned company. ©2014 Vac-Con, all rights reserved.

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OCTOBER 2014

CONTENTS

32

46

departments 12

From the Editor: More Than Work

14

@cleaner.com

28

Tech Perspective: Wheels vs. Tracks

42

WWETT Spotlight: Staying in Communication

46

Money Machines: Justifiably Versatile

50

Better Business: Leading in Crisis

60

Money Manager: Paying it Back

78

Product News

84

Industry News

18

features 18

32

Profile: Rebuilding a Legacy

A new generation of leadership builds on family heritage and pushes plumbing firm out of crisis toward a brighter future. By Marian Bond

Profile: Numbers Game

Baltimore Mr. Rooter franchisee uses accounting savvy and marketing smarts to build his business and keep customers happy. By Erik Gunn

54

Pipeline Rehabilitation Directory

64

Product Focus: CIPP Lining Methods and Projects

74

By Craig Mandli

Case Studies: CIPP Lining Methods and Projects By Craig Mandli

FOR DRAIN AND PIPE CLEANING, INSPECTION AND REHABILITATION PROFESSIONALS

www.cleaner.com

| OCTOBER 2014

REBUILDING

A LEGACY

A NEW GENERATION OF LEADERSHIP BUILDS ON FAMILY HERITAGE AND PUSHES PLUMBING FIRM OUT OF CRISIS TOWARD A BRIGHTER FUTURE PAGE 18

MONEY MACHINES

Vactor 2100 helps contractor handle work in-house

TECH PERSPECTIVE

Should your next loader have wheels or tracks?

BETTER BUSINESS

Make good decisions under pressure

6

Cleaner • October 2014

ON THE COVER: General Manager Chris McNulty (left) and General Foreman Ben Bippen of Dippel Plumbing & Heating Company, in St. Louis. McNulty is the third generation of his family to take the helm of the company, and he and his team have led it back to prominence. (Photography by Jerry Naunheim Jr.)

Some businesses go way beyond a source of income and become a part of the family. By Luke Laggis

Be sure to check out our exclusive online content.

Compact track and skid-steer loaders each offer advantages, and asking the right questions can help you choose the best option. By Peter Kenter

Hands-free, wireless headsets from Sonetics help keep crews safe and optimize workflow. By Craig Mandli

Vacuum trucks allow contractor to bring hydroexcavating work in-house and create a more efficient operation. By Ken Wysocky

Avoid these four traps when you need to make critical decisions under pressure. By Lucien Canton

A good strategy will help you maximize the benefit of giving when local charities want your time or money. By Erik Gunn

Product Spotlight: Vac truck built for extreme conditions. By Ed Wodalski

COMING IN NOVEMBER ISSUE FOCUS:

Hydroexcavation & Industrial Jet/Vac Services - MONEY MACHINES: Fleet-tracking system maps gains - PROFILE: Affordable Pipeline Services, San Diego, Calif. - SAFETY FIRST: Vending machines deliver PPE

FOR DRAIN AND PIPE CLEANING, INSPECTION AND REHABILITATION PROFESSIONALS

Published monthly by COLE Publishing, Inc. 1720 Maple Lake Dam Rd., PO Box 220, Three Lakes, WI 54562 Call toll-free 800-257-7222 | Outside of U.S. or Canda call 715-546-3346 Mon- Fri., 7:30 a.m.-5 p.m. CST Website: www.cleaner.com | Email: [email protected] | Fax: 715-546-3786

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SUBSCRIPTION INFORMATION: A one year (12 issue) subscription to Cleaner in the United States or Canada is free to qualified subscribers. A qualified subscriber is any individual or company in the United States or Canada that is involved in the inspection, cleaning, repair and installation of residential and commercial sewer lines. Non-qualified subscriptions are available at a cost of $60 per year in the United States and Canada/Mexico. Subscriptions to all other foreign countries cost $80 per year. To qualify, visit www.cleaner.com/ order/subscription or call 800-257-7222. Our subscriber list is occasionally made available to carefully selected companies whose products or services may be of interest to you. Your privacy is important to us. If you prefer not to be a part of these lists, please contact Nicole at [email protected]. CLASSIFIED ADVERTISING: RATE: No Photo Classified $25 for 20 words, each additional word $1. All classified advertising must be PAID IN ADVANCE. DEADLINE: Classifieds must be received by the first of the month for insertion in the next month’s edition. PHONE-IN ADS ARE NOT ACCEPTED. Ads may be faxed only when charging to MasterCard, VISA, Amex or Discover. Please supply all credit card information with faxed ads. Be sure to include your phone number (with area code) in your ad. Make checks payable to COLE Publishing Inc. and mail with classified ad to the address above. CLASSIFIED ADVERTISING APPEARS NATIONWIDE AND ON THE INTERNET. Not responsible for errors beyond first insertion.

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ADVERTISER INDEX - October 2014 A A.R. North America, Inc. .............................61 Allan J. Coleman Co. ............................ 15, 45

G GapVax, Inc..................................................95

Your Equipment SUPERSTORE Since 1995

Amazing Machinery, Inc. ............................37

Gardner Denver Waterjetting Systems .......17 GORLITZ

Aries Industries, Inc.....................................23 B BlueFrog Plumbing + Drain .......................29 C Cable Center, The .................................. 52, 85

SEWER & DRAIN

INC.

General Pipe Cleaners ....................................2 GORLITZ

SEWER & DRAIN

INC.

Gorlitz Sewer & Drain, Inc...........................63 Guzzler Manufacturing ...............................13 H

Central Oklahoma Winnelson .....................72 Chempace Corporation ...............................44 Chempure Products Corp. ...........................72 CIPP Services, Inc. .......................................53 Cloverleaf Tool Co. ......................................62

Hannay Reels ..............................................83 Hi-Vac Corporation......................................73 J Jetstream of Houston........................... 11, 59 K

Coast Manufacturing ..................................87 CUES. ...........................................................67 D

Ken-Way Corporation .................................93

E Electric Eel Mfg............................................40

Lansas Products ....................................20-21 LaPlace Equipment Co. ...............................72 LMK Technologies .......................................77 Logiball, Inc. ................................................48 M MaxLiner USA. ............................................35 Milwaukee Rubber Products, Inc. .................8

Envirosight, LLC .............................................5 Enz USA, Inc. ...............................................26 Epoxytec, Inc. ..............................................30 F F. S. Solutions ....................................... 16, 41 Forbest Products Co.....................................76 10

Cleaner • October 2014

Spartan Tool, LLC .........................................96

Oceanquip, LLC............................................30

StoneAge, Inc. ...............................................4

P

T

Perma-Liner Industries, LLC..........................9 Petersen Products Co...................................87 Picote Solutions. .........................................40 Pipe Lining Supply, Inc. ..............................62 Pipeline Renewal Technologies ..................47

T&T Tools, Inc. .............................................52 TRIC Tools, Inc. .............................................43 TRY TEK Machine Works, Inc. ......................12 TST Sweden AB ...........................................71

PipeLogix, Inc. ...............................................8 Pow-r Mole Sales LLC .................................83

Vac-Con, Inc. .................................................3 Vactor Manufacturing .................................25

PrimeLine Products, Inc. .............................75

VARCo ..........................................................81

Pulsar 2000, Inc. .........................................44

Vivax-Metrotech Corp. ................................48 VSI Rentals. .................................................93

Q Quik-Lining Systems, Inc. ...........................87

W

R Radiodetection Corporation........................16

L

Draincables Direct .......................................58 Duracable Manufacturing Co. .......................7

O

V HammerHead Trenchless Equipment .........27

Cam Spray ...................................................82

Nu Flow Technologies, Inc. .........................82

RapidView IBAK North America .................79 Ratech Electronics, Ltd. ...............................26 RootX...........................................................49

X Xcam ...........................................................81 Marketplace.................................. 88 Classifieds ..................................... 90

RS Technical Services, Inc. ...........................61 RYCOM Instruments, Inc. ............................83 S

MyTana Mfg. Company, Inc.........................31

Safety Corporation of America ...................44

N

Safety Sewer Drain .....................................71

NLB Corp............................................... 39, 76

Scooter Video ..............................................57 Source 1 Environmental..............................58

NozzTeq, Inc. ...............................................81

Water Cannon, Inc. - MWBE .......................94 Westmoor Ltd. ............................................30

Southland Tool Mfg., Inc. ............................69

Go to cleaner.com to view the e-zine.

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11

FROM THE EDITOR

More Than Work

Luke Laggis [email protected]

Some businesses go way beyond a source of income and become a part of the family By Luke Laggis

L

McNulty is carrying on a legacy his family built. Some of you are doing the same, and all across this industry so many of you are creating new legacies that your children will carry on. It’s really a great part of the industry. The momand-pop stores may have vanished from the retail landscape, but they are the backbone of this industry. So many stories of family businesses and family legacies have been told in these pages in my three years with Cleaner. Hi-Tech Plumbing & Leak Detect comes to mind. Founder Jamey Mullin grew up in the plumbing industry. His father, Jim Mullin, owned a plumbing company in Tulsa, Okla., and Jamey eventually opened his own subsidiary before moving on to form Hi-Tech. Sewer Duck in Aberdeen, S.D., is another. When Jeff Goldade was about 11 years old, he would reluctantly help out his father, Lyle, who owned the drain cleaning business. He eventually bought the business from his father in 1996 when he was just 19 years old and has since grown the business and made his own mark on the industry. There’s a certain pride in carrying on and building success Michael & Son Services in Alexandria, Va., is another great story of family success. Six-year-old Basim Mansour tagged in a family business, because it’s not just a business; it along with his father during electrical repair calls in the 1970s. really is a piece of your family. After his father’s untimely death when Basim was only 19, he left school to dedicate his time to running his family’s business. He eventually grew the company from a one-truck operation to one of the nation’s largest privately owned plumbing, electrical, heating and There’s a certain pride in carrying on and building success in a family cooling companies. business, because it’s not just a business; it really is a piece of your family. And of course, there’s Levine and Sons in Redford Charter Township, I operated my mom’s business for a while after she passed away, and it was Mich. The family-owned business has been active in the Detroit area so long difficult to close the doors when it was time to move on. I still identify with that when it first opened in 1927, technicians on plumbing service calls traveled it and it still comes up in conversation years later, so I’m familiar with the by trolley with their toolboxes. Tom Levine, the son of founder Louis Levine, dynamics of a family business. got into the business when he was 18 years old and made it his life’s work. Today, Tom’s three sons each play important roles in the business, which is well-known and respected in its service area. These are all great stories of success, and they all cast a light on the value of family in this industry. It’s a great thing to be a part of. Enjoy this month’s issue. C egacy. It’s a word that represents so much. It’s something we carry on to honor the generations who came before us. It’s what we leave behind our successes, failures, rights and wrongs, and all the ripples that have traveled out from those events, distilled into something that carries on long after our days here are done. Chris McNulty knows about carrying on a legacy. His great-grandfather founded Dippel Plumbing, featured in this issue of Cleaner, in 1945 and eventually passed it on to other family members. McNulty joined the company in 1995 and purchased it in 2010. Tough economic times had taken their toll on the company, but McNulty was determined to bring it back to greatness. Within four years at the helm, McNulty built the crew from three back to a healthy 11, including six plumbers and five technicians, with more growth expected.

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To be the best, you have to use the best. See how these cherry-picked drain and sewer cleaning powerhouses can help take your waterjetting jobs to the next level. >>cleaner.com/featured VIDEO

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You clean and inspect them, and clear them of nasty root intrusions, but have you ever considered fishing in a sewer? Well, this kid trawls for largemouth bass in his town’s sewer system. Take a peek! >>cleaner.com/featured

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Cleaner • October 2014

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Cleaner • October 2014

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COVER STORY

REBUILDING

A LEGACY Noah Marks (left), technician Zach McFarland, General Manager Chris McNulty, and General Foreman Ben Bippen of Dippel Plumbing & Heating Company in St. Louis.

18

Cleaner • October 2014

Ben Bippen inspects a lateral line with a General Gen-Eye SD camera system.

A NEW GENERATION OF LEADERSHIP BUILDS ON FAMILY HERITAGE AND PUSHES PLUMBING FIRM TOWARD A BRIGHTER FUTURE BY MAR IAN B O N D PHOTOGRAPHY BY JERRY NAUNHEIM JR.

W

hen Chris McNulty picked up the Dippel Plumbing company torch in 2010, he was determined to bring the iconic business back to its former glory. McNulty’s great-grandfather, Arthur J. Dippel, founded the firm in 1945 and eventually passed it on to his daughter, Karen Marks, and a cousin. McNulty joined the company in 1995, became manager in 2002, then acquired his master plumber and master drainlayer licenses. The recession hit the firm hard, however, and their crew was reduced from 12 to a mere three plumbers in the field. Nevertheless they struggled through and found that with so many other firms going out of business, the phone continued to ring. Within four years at the helm, McNulty built the crew back to a healthy 11, including six plumbers and five technicians (three working as apprentices). McNulty expects that with their continued growth he will require a team of 20 plumbers by the end of 2014 in order to meet commitments. “We do about 2,400 jobs a year,” McNulty says, adding that Dippel Plumbing vans are a familiar sight in St. Louis, and when they get a phone call they always ask how the caller found them. People frequently say they saw Dippel trucks out on jobs.

Noah Marks, 16, wraps up hose on a job site in St. Louis. Marks, who is learning the plumbing trade, is General Manager Chris McNulty’s nephew.

OLD SYSTEMS, NEW TECHNOLOGY McNulty had already added relining to the company’s menu of services but he didn’t just want to use Nu Flow’s relining system as a service of Dippel Plumbing; he wanted to take it a step

further. In 2013, he secured a license with Nu Flow for Nu Flow St. Louis, allowing the company to offer the system and its services to other plumbers. He says it has been a tremendous boost to their overall business and a powerful advantage for the company. As Nu Flow St. Louis, their presence in the area goes beyond the family firm to another entity unto itself, available to a more extensive client base. They have a broad base for their relining services, covering all of Missouri and parts of southern Illinois.

“We were turning down contracts because we did not have the manpower. The number of phone calls we were getting was crazy.” Chris McNulty Some of the clay, cast-iron and Orangeburg pipes in their service area were installed over 100 years ago. Cracks are common, and the cast iron often rots out from the inside. They also contend with the always-present issue of root intrusion. Over the years, Dippel Plumbing frequently excavated and replaced failing lateral lines, but the problems that arise with these jobs – the homeowner deciding the concrete at the retaining wall is not replaced quite the way it should be, or the basement floor is not exactly how it was prior to the job – convinced McNulty he would rather offer relining. He has spent a good bit of effort educating the public on the advantages of relining by www.cleaner.com • Since 1985 October 2014

19

Chris McNulty removes power cords from his van while setting up for a CCTV inspection job.

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offering seminars to real estate firms, insurance companies and plumbing contractors. Dippel Plumbing often gets phone calls from plumbing firms that are having problems with a line replacement because of a retaining wall or other obstruction. These are opportunities for Nu Flow St. Louis to come to the rescue.

PICKING UP THE PIECES His goal was to rebuild Dippel Plumbing to what it had been years before. This required a few essential elements, the first being the crew. “We were turning down contracts because we did not have the manpower,” he says. “The number of phone calls we were getting was crazy.” Dippel is a union shop, and McNulty would sometimes bring in a crew from the union hall when the company had a large job. He wanted to hire fulltime employees, however, and that took some time. Often he would interview several candidates before finding the right person. He likes to train his crew, and new hires are required to join the union. “We wanted that manpower,” he says. “It’s hard to explain how it kind of grew. We had people who took an interest in the company, and once we found the key guys we more or less gave them free rein to do their job. We have the younger generation of men and have grown into a good family thing. That is how we have grown. With the key guys, we could handle that requirement. Ben Bippen is my general foreman, and my wife, Carla, is office manager.”

A dynamic addition Chris McNulty did not want to just use Nu Flow’s relining system as a service of Dippel Plumbing, he wanted to take it a step further, and he says that this has been a powerful advantage for the company. As Nu Flow St. Louis, their presence in the area goes beyond the family firm to another entity unto itself, available to a more extensive client base. Their Nu Flow St. Louis lettered equipment on the road includes a box truck, a pickup truck and signage on two trailers. “My belief was that installing a relining product under the Dippel name was not as dynamic as having the Nu Flow St. Louis designation. This has given customers more confidence and allows for more potential expansions. They are two separate companies, but employees do cross over to work in both.” On any relining job, whether their own or when working as a subcontractor with another plumbing firm, there will be two vans on site – one with the Nu Flow St. Louis logo, and another with the Dippel Plumbing logo. To McNulty, this job site presence is the best form of advertising for both companies.

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It was also important to maintain the customer base along with a high level of communication and focus as new services and new people were brought on board. New technology was another key piece of the growth puzzle. Dippel would continue

“The last thing I want is to go out to dinner and have an upset customer come over to complain about a job. What we want to happen is for someone to come over and say how well things went and it was a job well-done.” Chris McNulty

to provide complete plumbing and inspection services, but new services were just as important. McNulty saw relining as essential to growth. For many years the company offered sewer patching, but he could see that he needed to provide other options. He also decided to add pipe bursting for water lines, believing this would be another opportunity. “We still do some excavation work for lateral lines,” McNulty says. “And we are a turnkey contractor. We find our customers prefer this. When we go in on a job as prime contractor we do it from start to finish.” The puzzle pieces began to come together, and by 2014 Dippel was doing 50 percent in plumbing and the balance in the other sectors. The customer base remains mainly residential/ small commercial, with some municipal work and new construction projects as welcome additional revenue. McNulty is finding that some general contractors will bring his crew in to take over an entire contract rather than subbing out to a number of other firms for a specific project. FACING THE FACTS “We have been told numerous times that we are too expensive,” McNulty says, noting the business has always been a union shop. “Then we often get a phone call back asking if we can fix a problem. We pay our employees union wages, and we do not offer discount services. We are a CONTINUED >>

Chris McNulty uses a Radiodetection locator to mark the location of a pipe during an inspection on a commercial job site.

22

Cleaner • October 2014

Noah Marks (left) and Zach McFarland clean and inspect a pipe for a commercial client.

24/7 shop and we work seven days a week to keep up with demand.” He says their reputation for good work has benefited the company over the years because there are no cutrate offers for service. In the long run, reputation has trumped this as an obstacle. With new hires, a journeyman will go right into the field, expected to handle the problem. A key employee might drop in to see how things are going. If things are progressing well they are satisfied. New apprentices ride along with another employee for several months until they’re proficient in that arena and then move on to learn another service. Technicians working with Nu Flow will progress to receive their plumbing license. “Employees move around until we believe they are ready to do a specific job,” McNulty adds. “We may bring a worker on the crew and have to let him go a month later if we have disgruntled customers. The last thing I want is to go out to dinner and have an upset customer come over to complain about a job. What we want to happen is for someone to come over and say how well things went and it was a job well-done.”

“I’m out in the field and that is what I prefer, being out there with the guys. I have that confidence that our team will be more productive because they have my trust.” Chris McNulty Adding personnel can be a costly drain on a small company so he wants to make the right choice. The wrong hire might stay for a only short time – a week or a few months – but the cost to hire can run from $20,000 to $30,000 when everything is considered. “That will be money down the drain, so to speak,” he says. McNulty describes his management style as more or less relaxed, and he says he has faith in his crew. “I’m out in the field and that is what I prefer, being out there with the guys. I have that confidence that our team will be more productive because they have my trust.” He also says the business is very much like a family. “We’ve had some knockdown fights in the office. Not physical of course. And then we turn around and everyone forgets it and goes back to work. A guy might quit at 6 p.m. one night, but show up for work at 7 a.m. the next day. That is kind of how it works.”

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Cleaner • October 2014

BUILDING ON HISTORY Dippel Plumbing continues General Pipe Cleaners to operate in the same area in St. 800/245-6200 Louis, right across the street from www.drainbrain.com the original office. They have a small (See ad page 2) adjoining yard where some of the Nu Flow Technologies, Inc. trucks and other equipment can be 800/834-9597 parked. Plumbers take their vans – a www.nuflowtech.com (See ad page 82) mix of Fords and Chevrolets – home each evening. Pipeline Products, Inc. 800/998-1079 Cameras come from General, www.pipelineproducts.com RIDGID and Ratech. The trailer jetter Radiodetection Corporation is from General Pipe Cleaners, the JM877/247-3797 2512 Typhoon, and the pipe bursting www.radiodetection.com system is from Pipeline Products. (See ad page 16) By mid-2014, McNulty was Ratech Electronics, Ltd. booked as much as two months 800/461-9200 www.ratech-electronics.com ahead, but he keeps one serviceman (See ad page 26) free at all times for residential work. In some instances the crew is working RIDGID 800/769-7743 seven days a week, and the company www.ridgid.com is right on course to meet the goals he set. It has been a challenge for McNulty, but he has seen the opportunities, set goals and followed his plan. “What brings me the most pleasure, the most reward, is having the opportunity to grow the company, to be able to send our team in to solve a problem.” C

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TECH PERSPECTIVE

Tech Perspective looks at technology-related issues and provides information and advice that cleaning professionals can apply to equipment selection and to their daily work in the field. Industry members are welcome to offer ideas for this column. Please direct them to editor Luke Laggis, [email protected].

Wheels vs. Tracks Compact track and skid-steer loaders each offer advantages, and asking the right questions can help you choose the best option By Peter Kenter

C

ompact track loaders (CTL) and skid-steer loaders (SSL) have become essential earth-moving tools for sewer and drain installation and rehabilitation professionals. Making an intelligent choice between a CTL and an SSL requires potential buyers to assess just what they want the vehicle to do, and under what conditions it will need to operate. Bobcat Company’s first SSL was introduced in 1959. Its first CTL was launched in 1999, a relatively recent addition to the product lineup. Mike Fitzgerald, loader product specialist with Bobcat, says customers are driving the evolution of loaders. “We keep adding attachments that allow the equipment to do something different, but whether we use tires or rubber tracks that convert the skid-steer into a dedicated CTL, we never change the cab, upper frame, engines, lift-arms or the hydraulic and hydrostatic pumps,” he says. “The main difference is that on the skid-steer, the chain case drives the axle and the axle drives the wheels. On track loaders, two motors drive the sprockets that drive the rubber tracks.”

REMOVABLE TRACKS: THE BEST OF BOTH WORLDS? While contractors may find themselves choosing between skid-steer loaders and compact track loaders, some suppliers offer removable tracks that can be fitted over skid-steer wheels. While they don’t offer the same maneuverability as a fullfledged CTL, or “float” quite as effectively on soft soils, the removable tracks can provide contractors with a niche solution that may offer the best of both worlds. Mike Fitzgerald, loader product specialist with Bobcat, says it will take two to three hours for a contractor to fit the tracks over the wheels the first time. A specialized tool offered with each set of tracks helps to connect the track ends efficiently. “After the first time, the steel tracks can be installed in under a half hour and removed in less than 10 minutes,” he says.

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Cleaner • October 2014

CHOOSE FOR THE JOB Fitzgerald says contractors don’t generally come into a dealership conflicted over a tough decision between an SSL and a CTL. “They walk in saying they have a job to do and want to know what will do it best, given the application and the ground condition of the projects,” he says. “In the most general sense, leveling and digging and excavating primarily lend themselves best to a CTL, while multiuse machines that may require pallet forks, grapples or trench loaders, for example, are generally best served by an SSL.” The capital cost of the equipment is an obvious consideration. Buyers will need to calculate the advantage of buying one type of loader over another and factor cost into the type of contracts they’ll be able to complete with it. “Buyers will look to spend 25 to 35 percent more for a CTL over a skidsteer,” Fitzgerald says. “For contractors who know just how they’re going to use them, they can make up the extra cost by extending their construction season by weeks or months because they have those tracks at their disposal.” SSLs are somewhat lighter and faster than CTLs. However, the type of terrain in which the loader will be operating is also a significant consideration. Fitzgerald says contractors performing the same type of work in two different states might choose differently. “If you’re working in the sandy soil of Florida or your region has its share of mud and slopes, you’d be better off with a track loader, where more track on the ground gives you better traction and flotation,” he says. “If you’re excavating in California, New Mexico or the adobe clay of Arizona, the hard ground will favor a skid-steer. Rocks, abrasive soil and even consistent contact with asphalt will cause premature wear to CTL tracks.” While CTLs are more maneuverable on soft or muddy soils, SSLs are more versatile on firm soils, allowing contractors to more easily work in tight locations. CTLs, on the other hand, can move on wet soil during spring thaws or after rain, without disturbing customer landscaping. MENU OF ATTACHMENTS Although all attachments for the CTL and SSL are mechanically interchangeable, Fitzgerald says it’s best to check which attachments are approved and recommended for each machine by the manufacturer. Common attachments include buckets, dozer blades, augers, trenchers and levelers. “Perhaps 5 to 10 percent of the attachments aren’t interchangeable,” he says. “A CTL weighs more than an SSL and can better take advantage of

attachments that require a pushing force. A good example is a dozer blade that works best on a CTL because of the way that the track engages with the ground to create friction. Occasionally, attachments such as certain combination buckets are recommended only for the skid-steer.” Much of the maintenance of CTLs and SSLs is entirely similar, from greasing to oil changes to changing oil filters. However, the chain case on SSLs and the drive motors on track loaders require individualized attention. The loader tracks need to be cleaned of muck, rocks and grime daily.

“In the most general sense, leveling and digging and excavating primarily lend themselves best to a CTL, while multiuse machines that may require pallet forks, grapples or trench loaders, for example, are generally best served by an SSL.”

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“You also need to ensure that the track tension on CTLs is set properly,” Fitzgerald says. “We have a recommended track tension to provide the loader with best performance. If it’s too loose, the track could jump, but if it’s too tight, you will require more power to turn the track and could potentially cause premature wear to the sprockets.” Fitzgerald says that while SSLs continue to outsell CTLs at Bobcat, the CTL market continues to grow. “That doesn’t mean we expect the compact track loader to replace the skid-steer,” he says. “It means that buyers are beginning to understand the way they can use CTLs to maximize business opportunities. Into the near future, one machine will never handle all of your possible needs, so there’s plenty of room in the market for both types of loaders.” C

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P H OTO G R AP HY BY B O B STO C K F I E LD

BALTIMORE MR. ROOTER FRANCHISEE USES ACCOUNTING SAVVY AND MARKETING SMARTS TO BUILD HIS BUSINESS AND KEEP CUSTOMERS HAPPY

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profile

amie Smith brought an unusual background to his Mr. Rooter franchise in Baltimore. His license is in accounting, not the pipe trades. And the business is actually Smith’s second career – or maybe even third, depending on how you count it. The 45-year-old isn’t a plumber by training and didn’t come from a family steeped in the trade – although he later found out he was following in the footsteps of his maternal grandfather. “My mother does love that now with my college education, I’ve gone into plumbing like her father did,” he says with a laugh. Now in his fifth year as president and general manager of Mr. Rooter Plumbing of Greater Baltimore, Smith has learned the nuts and bolts of his business on the job – and by making sure he’s got a good team of skilled tradespeople. At the same time, his accounting training and the business experience from his previous work has given him a powerful advantage in running his franchise.

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MR. ROOTER PLUMBING OF GREATER BALTIMORE, BALTIMORE, MD. OWNER: Jamie Smith FOUNDED: 2010 SPECIALTIES: Emergency service, hydrojetting, trenchless and zero-dig sewer line replacement/repair for commercial & residential SERVICE AREA/ TERRITORY: Greater Baltimore EMPLOYEES: 12 ANNUAL REVENUE: $1.3 million

Cleaner • October 2014

Mr. Rooter Plumbing of Greater Baltimore apprentice Kevin Dolan, owner Jamie Smith and excavation team leader George Murray (operating excavator) excavate a residential lateral line that has been damaged by roots.

www.cleaner.com • Since 1985 October 2014

33

LEFT: Technician Jomar Clark uses a Spartan camera system to inspect a drainline in the basement of a private residence. BELOW: Owner Jamie Smith (center) and Operations Manager Jeff Levin lead a staff meeting at Mr. Rooter Plumbing of Greater Baltimore.

FROM D.C. SUBURBS TO ANNAPOLIS Mr. Rooter of Greater Baltimore largely focuses on the Baltimore metro area, serving customers to the south of the city into Howard and Montgomery counties of Maryland, including the Maryland suburbs of Washington, D.C. It also covers communities in northern Baltimore County and reaches as far as Annapolis, Maryland’s state capital and home to the U.S. Naval Academy.

“People are always surprised when the owner shows up at a job. I love doing it because I love to meet customers.” Jamie Smith Smith runs the business out of a single office, just off of Interstate 95 on the south edge of the city. “We like to stay close to the I-95 corridor,” he says. “We can easily reach by highway everything we need.” They reach their jobs in one of five service trucks. Four are Chevy Savana box trucks; the fifth is a new Nissan NV High Roof vehicle. His business also has an excavation crew, a US Jetting trailer jetter, and new Spartan 200 sewer cameras. Techs in the field all use iPads that are linked to the cameras. The operation employs TRIC trenchless equipment and is in the process of adding Perma-Liner equipment as well.

And it’s not just about the numbers – although that aspect of his background has been important. From his original accounting career to his position today as the owner of a plumbing company, customer service has always been Smith’s North Star. He makes it part of his business to visit customers in person. “People are always surprised when the owner shows up at a job,” Smith says. “I love doing it because I love to meet customers.”

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Cleaner • October 2014

FROM ACCOUNTING TO PLUMBING Smith grew up in the D.C. metro area and migrated to Baltimore when he transferred to Towson University after two years at a community college. At Towson, “somehow I slipped into accounting,” Smith says. “It wasn’t a dream of mine or anything like that. I just saw that I could do it – it made sense to me.” When he took his first accounting course, he didn’t even know that the certified public accountant credential existed. By the end of his senior year he was at the top of his accounting class and graduated with honors. He began his career at a regional accounting firm that had carved out a specialized niche. “Their focus wasn’t just on keeping the books and doing

the taxes,” says Smith. The firm served its clients as an all-around business consultant. “We had a strong belief that we had to bring value to a client,” he says. That was a lesson he would take to heart. After making partner, a restless Smith moved to a larger commercial real estate management company but knew he ultimately wanted to be his own boss. He bought and renovated apartment buildings as a side project and by the early 2000s decided to manage them full time. In 2006, he sold most of the units and cut back for a couple years, moving to Florida. Semiretirement soon bored him so much he took a part-time job and pondered his next move. The market for new construction was dead, but Smith realized that “everyone needs emergency plumbing.” Although he wasn’t a plumber, his years as a CPA and experience in property management had taught him what it took to make a business work. They also had given

him the keys to excellent customer service – and he could see things from the customer’s point of view. “I’d had all the service people in my house,” he recalls. “I’d had them put their tools on my chair” – much to his displeasure. “I had to tell them how to treat my house.” That intuition and the idea of being able to run a business centered on it inspired him. “I saw this vision of being able to build something that I would love to do every day.” “A GREAT FIT” Smith decided working with a service plumbing franchise would be his best route. His search led him to Mr. Rooter Plumbing. “I felt a great fit with them,” he says.

GETTING INVOLVED IN THE COMMUNITY In his search for a franchise service plumbing company, Jamie Smith liked Mr. Rooter for its training and marketing principles. But he also liked the company’s community involvement. Mr. Rooter is part of the Dwyer Group, which owns several service franchising operations in addition to the Mr. Rooter brand. Dwyer and Mr. Rooter Plumbing are sponsors of Ronald McDonald House Charities – the nonprofit also sponsored by McDonald’s restaurants that operates homes near children’s hospitals where families of sick children can stay while their children get medical care. Smith got on board with that relationship right away, helping out the Baltimore-area Ronald McDonald House. “Since we opened we’ve provided all of their plumbing needs at no cost,” he explains. He pays the wages of technicians doing that work. “I feel fortunate that I’ve been able to build this business so that we can still keep doing that for them.” His business also collects toiletries and other needed items for the kids staying there. And once a month or so, he brings his own special touch to that relationship: Lego night. Smith purchases sets of the popular, colorful plastic building blocks from the local Lego store. He and some of his associates take those to the Ronald McDonald House, where they’ll spend a few hours with the kids, everyone building things out of Legos. At the end of the evening, the kids get to keep the Legos.

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With every call, the goal is to not just meet the expectations of the customer but also to exceed them. “They’re going to get a good experience,” he says. “They called us because they had a plumbing emergency. But when we leave, they’ll be glad they called Mr. Rooter.” Smith also knew he would have to team up with an experienced plumber for the necessary technical expertise, and he knew someone who could fill that role.

ABOVE: The Mr. Rooter Plumbing of Greater Baltimore staff includes: (front, from left) Jomar Clark, James Nolan and Kevin Dolan. Back: Jamie Smith, Jeff Levin, Karla Billings, George Murray, Keith Mack, Danielle Hillman, and John Morgan. BELOW: James Nolan works on a shower faucet repair at a private residence. The customer wanted the faucet repaired rather than replaced.

FROM THE GROUND UP With no recent Mr. Rooter franchise in Baltimore, Smith built his operation from the ground up. To get a head start, he rounded up phone numbers that were still assigned to three plumbing businesses that had closed. When a customer of one of the defunct firms – or people who stumbled across their old advertisements – dialed one of those numbers, his phone would ring.

“They’re going to get a good experience. They called us because they had a plumbing emergency. But when we leave, they’ll be glad they called Mr. Rooter.” Jamie Smith His master plumber focused on basic skills while hiring technicians, and Smith dug for their customer service aptitude. “I need to see how they’re thinking and what they’re doing,” he says. “I want to see how they interact with me and get a feel for what their customer service would be like.” Smith’s financial background had taught him to look well beyond just the top line. “Everyone wants to grow revenue,” he points out. “But if the rest is a mess, it isn’t going to work.”

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Cleaner • October 2014

MANAGING A CRISIS Two years in, crisis hit when it became clear that Smith’s original master plumber wasn’t working out. He had to sever the relationship. “The next day I was suddenly running to jobs myself,” he says. “I realized I needed to get more acclimated to the field. Suddenly my anxiety hit – I thought, ‘Maybe this isn’t going to work.’” CONTINUED >>

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“He understood how you need to present yourself to customers, and that you need to pay attention to what the customer is saying and asking so that we meet their needs every time and develop a relationship with them,” he says. FIVE YEARS OF GROWTH In the five years since he opened the franchise, the operation has grown. In the process it’s added new services and new internal programs, such as an orientation program for new employees. Franchise owners in the Mr. Rooter system are independent, making their own business decisions, but within guidelines set by Mr. Rooter. “I fully believe in the brand and the message,” Smith says. He draws on his analytical skills and accounting principles to quickly size up booking rates, closing rates, the average time spent, costs incurred and revenue and profit margins on the job. “I know I need to make sure I have good numbers, and when I look into them, I know what they mean,” he says. “Everyone seems to think it’s evil if you run a business by the numbers. The problem is, if you don’t, you won’t have a business.” His background also prepared him to communicate in plain language with customers. “I had to explain all kinds of complicated tax things to customers for years,” he says. “Now I’m explaining complicated plumbing items they don’t understand, and translating it into something they can understand. Customers appreciate the time spent talking about what we’re doing.” TALKING TO CUSTOMERS It’s a task that the gregarious Smith enjoys. “Day to day, I love talking to customers,” he says. “I love it when they call in. I love when we get feedback from them.” And that’s true even when the news isn’t so good. “We’re not perfect all the time – we drop the ball sometimes,” he acknowledges. “But I want to hear it and make Jeff Levin (left) and James Nolan repair a broken gas regulator behind a large retail store after a it right with the customer.” truck damaged it. Baltimore Gas and Electric turned off the gas prior to the work, and the store was More than ever, he’s come to appreciate “the power of able to function normally during repairs. gratitude,” he says – a lesson he credits to his business coach. It’s important to focus on existing customers “and make sure you’re marketing to them and showing them that we really do care about the experience that they have with us.” He got lucky, though. That same week, another Mr. Rooter franchisee – Back in his accounting days, the firm he worked for had built a reputation Stephen O’Donnell, from Rhode Island – was coming down to coach Smith’s that drew customers. “We were always on the forefront,” he says. Other firms master plumber on becoming more effective on the job. Instead, he wound up “were always trying to catch up having to reassure Smith. with us.” “He sat me down and said, ‘You can do this. You can make this happen He takes a similar approach – you have the drive and you have the vision,’” Smith says. “He stayed around with the Mr. Rooter business: embracing technologies such as Perma-Liner Industries, LLC various approaches to trenchless “We’re not perfect all the time – we drop the 866/336-2568 and zero-dig repair and replacement www.perma-liner.com ball sometimes. But I want to hear it and (See ad page 9) projects. Recently his crew took make it right with the customer.” on a major sewer line replacement Spartan Tool, LLC project underneath a manufacturing 800/435-3866 Jamie Smith www.spartantool.com plant – doing it all on weekends (See ad page 96) so the factory didn’t lose a day of production. for the week and helped me interview people. He saved my life that week.” TRIC Tools, Inc. 888/883-8742 “Customers like that have been Smith also credits Mr. Rooter’s president, Mary Kennedy Thompson, www.trictools.com our biggest cheerleaders,” Smith with helping him through the ordeal. “Every Friday morning I had a phone (See ad page 43) says. “We’re the go-to guys when call with her for an hour. She’s crazy busy – she’s got franchises all over North US Jetting, LLC people have difficult issues to deal America. But she took an hour every week, and she never missed a call.” 800/538-8464 with. And my whole team here is Smith soon found a new master plumber who had exactly the right www.usjetting.com learning these methods.” C experience – working for a D.C. plumbing company that had been around for decades, serving politicians and other high-level people.

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SPOTLIGHT

Staying in Communication Hands-free, wireless headsets from Sonetics help keep crews safe and optimize workflow By Craig Mandli

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lear and effective communication among a work crew is essential, especially in high-noise and hazardous environments. Sonetics wireless headset systems answer that call, garnering their fair share of interest at the 2014 Pumper & Cleaner Environmental Expo International. “We consider it a safety product that also increases productivity,” says Mark Jetton, Midwest regional manager for Sonetics. “Hands-free communication also decreases downtime, as users have the freedom to move around and are not restricted by wires or having to push buttons.” The systems incorporate FCC-licensed “full duplex” communication that supports real-time verbal warnings and continuous work collaboration, similar to a conference call. All workers on the system can simultaneously hear and be heard without pushing a transmit button, avoiding missed communications from shared channels and interference. “It keeps workers from having to yell over loud machinery to communicate with each other,” says Jetton. “It also allows workers to communicate when they are out of earshot or aren’t within sight of each other.” To show off the range of the system, Jetton stood at one end of the Indiana Convention Center and sent another Sonetics employee to the other end. Despite the constant chatter amongst the thousands of people in the hall, the two were able to clearly communicate over the set.

“It keeps workers from having to yell over loud machinery to communicate with each other. It also allows workers to communicate when they are out of earshot or aren’t within sight of each other.” Mark Jetton “The wireless sets have a range of roughly 1,600 feet, or over a quartermile,” says Jetton. “They are ideal for portable, vehicular or fixed-location use.” Options include an adjustable “mic gate” that allows headsets to be finetuned to suit different noise environments. Throat microphones allow for use when wearing facemasks or HAZMAT clothing. Headsets can be powered by 12-volt battery packs or in-car chargers to allow for use in remote areas. They are fully rechargeable, and once headsets are paired to the wireless base, they do not have to be recalibrated each time the system is turned on/off. Digital intercom units allow for the number of wireless headsets on one system to be expanded, enabling up to 40 users on a single system.

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Cleaner • October 2014

Chris Nightwine, left, a regional manager for Sonetics, explains the technology behind his company’s wireless communication system to a 2014 Expo attendee. (Photo by Craig Mandli)

“One of the nice things about this system is its versatility across a lot of different mediums,” says Jetton. “Any company that has a need for wireless communication among its employees can utilize our systems.” While Sonetics systems have been in use for years in mining and oil and gas utility applications, the 2014 Expo was the company’s first as an exhibitor. “We have a couple of hydroexcavation customers that actually suggested that we exhibit at this show,” Jetton says. “We hadn’t really looked at the pumping and drain cleaning market too much initially, but it really is a good match for what we offer.” Jetton was able to generate a lot of leads, including many who hoped to test the system with their equipment. “I spoke to drain cleaners who said the system should work great with two-man crews with one inside with the hose, while the other was outside with the vacuum truck flipping the switch,” he says. “The attendees at the show actually brought up uses for the system that we hadn’t been considering. That was a huge value to us.” Jetton says he looks forward to bringing the technology back to the 2015 show when it’s rebranded as the Water & Wastewater Equipment, Treatment & Transport (WWETT) Show. “We’re just entering this market, but I’d definitely say that it’s ‘so far, so good.’” 800/833-4558; www.soneticscorp.com. C

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Cleaner • October 2014

you want to learn more about the Pulsar 2000 and our leak locating equipment, please call 1-888-752-5463 or e-mail [email protected] for a free demonstration video or CD and references of satisfied customers. We have been using the Pulsar 2000 along with the XL2 fluid detector and Geophones since January 1989 in our leak locating business. Our leak locates are accurate 95% of the time, but I can honestly say, the line we trace is always there. Our equipment is userfriendly and requires very little training, as you will see on the video. Purchase the Pulsar 2000 line tracer, XL2 fluid detector and Geophones, and start locating leaks immediately.

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MBI Pipelining Services brought hydroexcavation work in-house with a pair of Vactor 2100 jet/vac trucks. The company also uses the trucks for cleaning sewer lines. (Photos courtesy of MBI Pipelining Services)

Justifiably Versatile Vacuum trucks allow contractor to bring hydroexcavating work in-house and create a more efficient operation

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nvesting in equipment for new services is a calculated risk and a decision many companies face at some point. For MBI Pipelining Services in Brookfield, Wis., that moment occurred about four years ago, when it bought a Vactor 2100 series combination vacuum truck outfitted with a hydroexcavating package. The move paid off. In fact, MBI – a division of Musson Brothers Inc., based in Rhinelander in northern Wisconsin – now owns two Vactor 2100s. The company uses the units, made by Vactor Manufacturing, a division of Federal Signal Corp., to safely locate utilities with hydroexcavation, as well as to clean sewer lines. MBI also performs video pipeline inspections and sewer lateral flushing and relining using a cured-in-place pipe system made by LMK Technologies, says Pat Wunsch, MBI’s district manager for pipeline services. Both vacuum trucks are pre-owned; Jack Doheny Companies remanufactured one unit and the other was purchased from Truck Country. Both are built on Sterling LT7501 chassis and feature a 15-cubic-yard debris tank, a 1,500-gallon water tank, a Caterpillar Inc. diesel engine and a transmission made by Allison Transmission. The truck from Doheny is equipped with a positive displacement blower (4,200 cfms) made by Roots Systems Ltd. The other uses a centrifugal compressor fan (up to 5,000 cfms). The trucks’ water pumps generate maximum pressure and flow of 2,500 psi at 80 gpm, Wunsch says. “We had been subbing out the hydroexcavating work for some time,” Wunsch notes. “While it was nice not having the expense of the vacuum

46

Cleaner • October 2014

money machines

By Ken Wysocky

OWNER: MBI Pipelining, Brookfield, Wis. EQUIPMENT: Two 2100 series combination vac trucks made by Vactor Manufacturing Inc. FUNCTION: Hydroexcavation and mainline sewer cleaning FEATURES: Sterling truck chassis, 15-cubic-yard debris tank, 1,500-gallon water tank, Caterpillar diesel engine, Allison transmission, PD blower by Roots Systems Ltd. COST: About $200,000 each

trucks, we also were sending out work that we could do in-house by purchasing our own Vactor. Once our workload dictated the need to purchase, we made the investment. “We could justify buying the unit because it’s so versatile,” he continues, noting that MBI also uses the hydroexcavating technology to quickly locate sanitary sewer laterals before installing temporary clean-outs that provide access for pipe relining work. “We also can use it for Musson Brothers [the parent company, which does infrastructure work] to expose utilities for grading and open-cut sewer work. Using high-pressure water is much faster than a guy with a shovel who’s trying to dig through compacted clay. It’s much safer too, because a guy with a shovel could scuff an electrical or gas service line.” Using the hydroexcavators for locating utility lines on things such as road construction projects is dramatically more efficient than digging by

Pat Wunsch While the units can produce water flow up to 80 gpm, Wunsch says that crews take the gpm down to 12 when excavating laterals for installation of temporary clean-outs. “That kind of work doesn’t require as much flow, plus we want to haul as little water to a dump site as possible,” he notes. “The less water that’s introduced into the debris tank, the more capacity we have to haul [hydroexcavated] dirt.” The Vactors also reduce manpower needs on some jobs, which allows MBI to more effectively allocate employee resources to more jobs per year, which increases revenue. For example, when the company cleans manholes and catch basins, it needs one less man per job because the vac truck eliminates the need for any confined-space entry. “That’s big for us, especially if you’re cleaning manholes all day,” Wunsch explains. “There’s a minimum of about 20 minutes of setup time for each confined-space entry. So depending on how much debris is in there and how deep the manhole is, production on manhole cleaning can go from a half a dozen a day to 20 a day. That’s a significant gain.” To clean debris from laterals, MBI relies on four trailer-mounted water jetters (4,000 psi at up to 18 gpm) made by the Sewer Equipment Co. of America. But in the big picture, the Vactors are the company workhorses that ramp up productivity and profitability.

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“While it was nice not having the expense of the vacuum trucks, we also were sending out work that we could do in-house by purchasing our own Vactor. Once our workload dictated the need to purchase, we made the investment.”

“They’re an essential tool in helping us achieve our ultimate production goals,” Wunsch says. “The thing that really helps us is their versatility – we can use them in almost all aspects of our business.” C

cut ahead

hand. Wunsch estimates that the Vactors can pothole about 30 utilities a day at an average depth of about 3 feet, compared to five a day if doing it with a shovel. The hydroexcavation capability also pays dividends in the lateral relining work MBI performs. It dramatically reduces the risk of damaging residential property compared to using a backhoe, for example. In fact, Wunsch says hydroexcavating can be performed less than a foot away from shrubs and other items, such as decks and sidewalks, without damaging anything.

Exceed expectations, outperform competition, maximize profit—as a pipe rehab contractor, your success demands all three. Lateral cutters from PRT deliver unmatched versatility and power, giving you the confidence to meet every job head-on. Schedule a demo today and learn what it means to cut ahead.

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Cleaner • October 2014

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“GREASE-X DOES WHAT IT USED TO TAKE US WEEKS TO DO.” Chad Hunter Bullhead City, AZ Sewer Utility

THE RIGHT SOLUTION. RIGHT NOW. Chad Hunter and his crews in the City of Bullhead City Arizona’s Sewer Utility had their hands full. Trying to deal with six feet of grease in their lift stations, it was taking their vacuum trucks weeks to get the job done. Then they started using Grease-X, the proven, easy-to-use way to get rid of fat, oils, and grease. (FOG) Grease-X emulsifies FOG from lift stations and you use Grease-X with your crews, your equipment, and on your own schedule.

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BETTER BUSINESS ABOUT THE AUTHOR

Lucien G. Canton, CEM, is a consultant specializing in preparing managers to lead better in crisis. For more information, visit www.luciencanton.com.

Leading in Crisis Avoid these four traps when you need to make critical decisions under pressure By Lucien Canton

D

uring the second day’s fighting at Gettysburg on July 2, 1863, Colonel Strong Vincent, a brigade commander in the Army of the Potomac, learned from a passing courier that the Union left flank was undefended and that the Confederates were advancing on Little Round Top. Seizing this position would allow the Confederates to fire on the entire Union line and force the retreat of Union forces, opening the road to Washington. Recognizing the tactical significance of the position, Vincent, without waiting for orders, moved his brigade into a blocking position. What followed was one of the most dramatic and pivotal engagements of the war, one that decided the battle of Gettysburg and most probably the war itself. Though Vincent fell in the battle, his ability to recognize the crisis, to make critical decisions under pressure and to deploy his resources inspired his brigade to hold the vital position on Little Round Top. Leadership in a crisis is ultimately about decision making. Other critical steps, such as recognizing and isolating the crisis, prepare you to make decisions, while the deployment of resources is based on the decisions made by the leader. The pivotal point in any crisis is the making of the decision about how one will deal with the crisis. Unfortunately, without recognizing the four traps of decision making, it is too easy to make the wrong decision. Trap #1: Maintaining the status quo One of the major problems in leading in a crisis is the psychological tendency to do nothing. There is a tendency to normalize events – to see what we expect to see. It is easy to miss cues or indicators. If there are no consequences for doing nothing, there is no need to make a decision. Unfortunately, this is the default mode for many decision makers. Trap #2: Taking the easy way out Assuming that there are consequences for inaction, the next consideration is whether there is a risk in taking action. If there is no perceived risk in taking a specific action, there is really no need to make a decision or to consider alternative courses of action. Trap #3: Giving up When available courses of action all carry risks, the tendency is to search for a better solution. The trap here is that if there is a perception that no low-risk solutions are available, the decision-maker may become fatalistic or apathetic, exhibit behaviors such as ignoring or selectively interpreting information, or attempt to pass the responsibility for decision making to someone else. Trap #4: Running out the clock Hesitation is not uncommon among decision makers in a crisis. Informa-

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Cleaner • October 2014

tion is incomplete or contradictory and there is usually little time to wait for better solutions. This is the fourth trap of decision making: continuing to seek solutions rather than deciding on the best available alternative, even if it carries considerable risk. Under heavy time constraints, this can even lead to panic and bad decision making.

Knowing how much time you have to make a decision and the potential availability of alternative actions are precious commodities in a crisis. Time allows you to weigh risks versus alternatives or consult with advisers and subject matter experts. So how does one avoid the four traps of decision making in a crisis? The first step is recognizing that these four traps exist and understanding that they are heavily influenced by time and the availability of good information. Failing to see the risks of inaction or accepting low-risk actions are both linked to a failure to recognize that a crisis is occurring and to put it into the context of the potential impact on your organization. This in turn is usually the result of failing to take the time to gather and assess information related to the crisis. Consider, for example, the classic case study on supply chain management involving Nokia and Ericsson in 2000. The crisis was precipitated by a fire in the cleanroom of the manufacturer of the chips used in each company’s phones. Nokia recognized and reacted to the potential crisis; Ericsson did not. The resulting losses cost Ericsson millions in lost revenue and market share and put the company into a financial crisis that lasted almost five years. Understanding the nature of the crisis can also help avoid the bad decisions caused when considering high-risk alternatives. Knowing how much time you have to make a decision and the potential availability of alternative actions are precious commodities in a crisis. Time allows you to weigh risks versus alternatives or consult with advisers and subject matter experts. Knowing you have limited time can help you to focus on what you know and bring clarity of thought. In the case of Strong Vincent at Gettysburg, the knowledge that he had only a short time in which to act caused his decision to move without orders, an action that could have cost him his career if he failed. However, the risks of inaction far exceeded the risks of the alternative he chose. It is easy to avoid decisions in a crisis. The four traps are always there waiting for the unwary and they all lead to the same place: failure due to nonexistent or poor decision making. The hardest part of managing in a crisis is having the willingness to accept responsibility for decisions made with limited information in too short a time and the courage to follow through on those decisions without second-guessing yourself. It’s what makes a leader truly effective in a crisis. C

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53

PIPELINE REPAIR

&REHABILITATION Directory 2014

RELINING BURSTING

American Pipe & Plastics, Inc.

PO Box 577, Binghampton, NY 13902 607-775-4340 • (f) 607-775-2707 www.ampipe.com • [email protected]

LATERAL REHABILITATION

MANHOLE REHABILITATION

SEALING/ REINSTATEMENT SPOT REPAIR CUTTERS

Aries Industries, Inc. See ad page 23

4

550 Elizabeth St., Waukesha, WI 53186 800-234-7205 • 262-896-7205 • (f) 262-896-7099 www.ariesindustries.com • [email protected]

Avanti International Stop leaks. Stabilize soil. Control groundwater. Permanently.

See ad page 53

4

822 Bay Star Blvd., Webster, TX 77598 800-877-2570 • 281-486-5600 • (f) 281-486-7300 www.avantigrout.com • [email protected]

CIPP Services, Inc.

330 Raccuglia Dr., Ste. K, La Salle, IL 61301 815-712-8708 • (f) 815-220-1918 www.cipp-services.com • [email protected]

1069 Kings Mill Rd., York, PA 17403 888-639-7717 • 717-781-2550 www.easy-liner.com • [email protected]

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4

4

4

4

4

See ad page 30

Epoxytec

4

Flow-Liner Systems, Ltd.

4

4830 N Pointe Dr., Zanesville, OH 43701 800-348-0020 • 740-453-9387 • (f) 740-453-8622 www.flow-liner.com • [email protected]

Gorlitz Sewer & Drain, Inc. See ad page 63

See ad page 27

PO Box 3, Oconomowoc, WI 53066 800-331-6653 • 262-567-8833 • (f) 262-567-5068 www.hammerheadtrenchless.com [email protected]

Infrastructure Repair Systems, Inc.

4301 A 34th St. N, St. Petersburg, FL 33714 877-327-4216 • 727-327-4216 • (f) 727-327-4118 www.irsi.net • [email protected]

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10132 Norwalk Blvd., Santa Fe Springs, CA 90670 562-944-3060 • (f) 562-944-7630 [email protected]

HammerHead Trenchless Equipment

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1585 Beverly Ct., Unit 115, Aurora, IL 60502 877-369-8721 • 630-692-7880 • (f) 630-692-7885 www.enzusainc.com • [email protected]

3000 NW 29 Ct., Hollywood, FL 33020 877-GO-EPOXY • 954-961-4656 • (f) 954-961-2395 www.epoxytec.com • [email protected]

4

4

Enz USA, Inc. See ad page 26

4

4

3600 Rio Vista Ave., Orlando, FL 32805 800-327-7791 • 407-849-0190 • (f) 407-425-1569 www.cuesinc.com • [email protected]

Easy-Liner

4

4

CUES See ad page 67

GROUTING

4

RELINING BURSTING

See ad page 77

See ad page 48

See ad page 35

See ad page 88

See ad page 81

See ad page 82

See ad page 9

See ad page 87

4

4

4

Logiball Inc.

4

4

MaxLiner USA

4

4

1779 Chessie Ln., Ottawa, IL 61350 815-433-1274 • 815-433-0107 www.lmktechnologies.com [email protected] 440 Papin St., Quebec, QC G1P 3T9 Canada 800-246-5988 • 418-656-9767 • (f) 418-653-5746 www.logiball.com • [email protected]

450 College Dr., Martinsville, VA 24112 877-426-5948 • 276-656-1225 www.maxlinerusa.com • [email protected]

4

Nu Flow

4

4

Perma-Liner Industries, LLC

4

4

Petersen Products Co.

4

4

7710 Kenamar Ct., San Diego, CA 92121 800-834-9597 • (f) 905-433-9687 www.nuflowtech.com • [email protected] 13000 Automobile Blvd., Ste. 300, Clearwater, FL 33762 866-336-2568 • 727-507-9749 • (f) 727-507-9849 www.perma-liner.com • [email protected] PO Box 340, Fredonia, WI 53021 800-926-1926 • (f) 262-692-2418 www.pipeplug.com • [email protected]

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1506 Schaller Ln., Dyer, IN 46311 219-440-1404 www.picotesolutions.com [email protected]

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Prime Resins

2291 Plunkett Rd., Conyers, GA 30012 800-321-7212 • 770-388-0626 • (f) 770-388-0936 www.primeresins.com • [email protected]

See ad page 75

309 Altamonte Commerce Blvd., Ste. 1518, Altamonta Springs, FL 32714 877-409-7888 • 407-772-8131 • (f) 407-786-8131 [email protected] • www.primelineproducts.com

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1400 Commerce Pkwy., Lancaster, NY 14086 800-344-6653 • 716-683-2486 • (f) 716-683-6372 www.powrmole.com • [email protected]

PrimeLine Products, Inc.

4

4

111 Canfield Ave., Unit B3, Randolph, NJ 07869 866-936-8476 • 973-252-6700 • (f) 973-252-1176 www.pipelinert.com • [email protected] 2970 E La Palma Ave., Ste. J, Anaheim, CA 92806 714-630-6311 • (f) 714-630-6026 www.pipeliningsupply.com [email protected]

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3287 Ardingley Ave., Burnaby, BC V5B 4A5 Canada 877-411-PIPE • 604-294-5330 • (f) 604-294-5372 www.pipegenie.com • [email protected]

Pow-r Mole Sales LLC See ad page 83

4

NozzTeq, Inc.

1949 Calumet St., Clearwater, FL 33765 866-620-5915 • 603-413-6583 • (f) 603-413-6744 www.nozzteq.com • [email protected]

GROUTING

4

4

7401 First Place, Cleveland, OH 44146 800-362-0240 • 440-646-0996 • (f) 440-646-9953 www.mtechcompany.com [email protected]

Pipe Lining Supply, Inc. See ad page 62

4

4

Pipeline Renewal Technologies See ad page 47

SEALING/ REINSTATEMENT SPOT REPAIR CUTTERS

MTech

Pipe Genie Mfg. See ad page 88

MANHOLE REHABILITATION

LMK Technologies

Picote Solutions See ad page 40

LATERAL REHABILITATION

4

4

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PIPELINE REPAIR

&REHABILITATION Directory 2014

RELINING BURSTING

Quadex/InterfitUSA

4801 Crystal Hill Rd., North Little Rock, AR 72118 501-758-8628 www.quadexonline.com • [email protected]

4

Quik Lining Systems, Inc. See ad page 87

See ad page 61

See ad page 79

LATERAL REHABILITATION

MANHOLE REHABILITATION

4

4

4

178 SE Lake Dr., Estelline, SD 57234 714-296-5262 • (f) 866-784-4858 www.quiklining.com • [email protected]

R.S. Technical Services, Inc.

4

RapidView IBAK North America

4

1327 Clegg St., Petaluma, CA 94954 800-767-1974 • 707-778-1974 • (f) 707-769-8806 www.rstechserv.com • [email protected]

1828 W Olson, Rochester, IN 46975 800-656-4225 • 574-224-5426 • (f) 574-223-7953 www.rapidview.com • [email protected]

4

109 Canyon View, Columbia Falls, MT 59912 888-406-3821 • 406-863-7777 • (f) 888-406-8282 www.roddieunderground.com [email protected]

Source One Environmental

422 W Rising St., Davison, MI 48423 877-450-3701 • 810-412-4740 • (f) 810-412-4743 www.s1eonline.com

4

Spartan Tool See ad page 96

4

4

The Strong Company, Inc.

4

TRIC Tools, Inc. See ad page 43

See ad page 12

250 N Main St., Jacobus, PA 17407 717-428-1477 • (f) 717-428-2865 www.trytek.com • [email protected]

4

4

1350 S Loop Rd., Alameda, CA 94502 888-883-8742 • 510-629-4167 • (f) 510-217-9493 www.trictools.com • [email protected]

TRY TEK Machine Works, Inc.

4

4

4505 Emmett Sanders Rd., Pine Bluff, AR 71601 800-982-8009 • 870-535-7617 • (f) 870-850-6933 www.strongseal.com • [email protected]

250 Elm St., PO Box 301, Milford, NH 03055 800-626-2180 • 603-673-8680 • (f) 603-673-7271 www.trelleborg.com • [email protected]

4

4

1506 W Division St., Mendota, IL 61342 800-435-3866 • 815-539-7411 • (f) 888-876-2371 www.spartantool.com [email protected]

Trelleborg Pipe Seals Milford Inc.

4

4

260-7 Spinnaker Way, Concord, ON L4K 4P9 Canada 800-461-9200 • 905-661-7072 • (f) 905-660-1519 www.ratech-electronics.com [email protected]

Roddie Inc.

See ad page 58

GROUTING

4

Ratech Electronics Ltd. See ad page 26

SEALING/ REINSTATEMENT SPOT REPAIR CUTTERS

4

4

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4

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Cleaner • October 2014

Jetstream’s hands-free waterblast solutions deliver improved operator safety, productivity Provides broadest offering of hands-free cleaning solutions and training in the industry

Jetstream of Houston, LLP, a leading manufacturer of industrial high-pressure waterblasting equipment, parts and accessories, continues to invest and grow in providing industrial cleaning contractors with the most productive hands-free solutions available. By partnering with the leading manufacturers of automated tools and robotics – including Aquajet Systems, Peinemann, StoneAge and Terydon, Jetstream offers the industry’s best total equipment solutions for such hands-free, highpressure waterblasting applications as hydrodemolition, pipe cleaning, surface cleaning and preparation, tank and vessel cleaning and tube cleaning. “These strategic partnerships enhance Jetstream’s product offering and provide customers with greater access to category-leading specialty equipment and accessories that enhance operator safety and productivity and help contractors perform their jobs more profitably,” said Joe Varca, business unit director at Jetstream. “The collaboration with these well-known automation partners, combined with our nine FS Solutions authorized retail support and rental centers across the United States, enables Jetstream to better meet our customers’ needs for total hands-free solutions, including the purchase and/ or rental of Jetstream waterblasting equipment, parts, accessories, training and service support.” With the goal of reducing the number of workplace fatalities and injuries related to improper use of high-pressure waterblasting and providing a safer environment for equipment operators, Jetstream is developing and delivering hands-free waterblasting solutions and training to industrial cleaning contractors. As part of the initiative, Jetstream’s experts consult with customers, visiting job sites to identify the right handsfree waterblasting solutions for the location.

WE’RE NOT QUITE HERE YET.

BUT WE’RE CLOSE. Though Jetstream is the industry leader, we’re constantly looking for new ways to advance hands-free automated operations. We’ve partnered with the leading manufacturers in the industry to offer the broadest line of hands-free waterblasting solutions. We have cuttingedge automated and robotic tools as well as accessories. We also have the most experienced application experts in the business for all of your consulting and productivity solutions. Contact Jetstream or your local FS Solutions and Jetstream rental center today.

Jetstream’s Hands-free Waterblast Solutions Jetstream manufactures high-pressure waterblasting equipment operated at pressures up to 40,000 psi for a wide range of applications, including industrial cleaning and surface preparation. Backed by strong after sales service and support, Jetstream product offerings include a complete line of skid- and trailer-mounted pump units, control guns, valves, hoses, replacement parts and nozzles.

“Jetstream and FS Solutions can demo, sell and rent the broadest offering of hands-free cleaning solutions in the industry, including automated and robotic tools and accessories.” Varca said.

A proud member of the Federal Signal Family. © 2014 Federal Signal Corporation

www.waterblast.com

1.800.231.8192

www.cleaner.com • Since 1985 October 2014

59

MONEY MANAGER

Paying it Back A good strategy will help you maximize the benefit of giving when local charities want your time or money

Erik Gunn is a magazine writer and editor in Racine, Wis. Readers may direct inquiries to him by contacting this publication at 800/257-7222 or emailing [email protected].

By Erik Gunn

B

usiness owners are inundated with requests to contribute to local charities, civic organizations and other community groups. The higher your profile, the more likely you’ll find yourself on the receiving end of their requests. Some people have trouble saying “no” to any such plea. Others hardly ever say “yes” – not out of principle, but simply because they’re just so overwhelmed. How – and how much – you contribute from your business toward the common good, whether to charity, in public service or through in-kind donations, is a personal decision. You could punt and make a token donation to every organization that asks, or just throw every solicitation in the trash. Neither extreme is practical though. The more you give, the more lists you end up on, as groups you’ve never even heard of decide you must be a generous soul – or an easy mark. Keep it all to yourself and you might end up with the reputation as the local Scrooge. You have every right not to give a penny of your money or your time, but most business owners want to be supportive at some level. Perhaps you want to support a cause you’re passionate about. Or you want

SOME DO’S AND DON’TS

Gail Bower, president of Bower & Co. Consulting in Philadelphia, Pa., offers these tips and cautions in deciding how you give back:

DO:

- Make the decision strategically. - Check out the organization to make sure it is a well-run, successful, high-impact organization. - Partner to make the most of your contribution or sponsorship investment. - Engage employees and/or customers through connection to the organization. - State your philanthropic and sponsorship parameters clearly on your website.

DON’T:

- Send a check and a logo or invest in a Gold, Silver or Bronze “sponsorship” and expect results. Get involved. - Expect long-lasting visibility or results from one donation. - Feel pressured to do everything. - Make nonprofit organizations fill out online applications. - Be afraid to be generous with the right partners.

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Cleaner • October 2014

to help those less fortunate than you are. Or maybe you simply want to give back to the community in gratitude for the support it’s shown your business. ‘NO PRICE TAG’ “There is no price tag that can be put on being a good corporate citizen,” says Richard Weinberger, CEO of the Association of Accredited Small Business Consultants. Businesses benefit when they adopt an ethic of social responsibility and doing good, he says, pointing out that giving companies have better employee morale, productivity, more effective marketing and a bump in quality service. “Customers want to do business with companies perceived as doing the right thing,” Weinberger says. So sooner or later, you will have to make some choices. “The first decision businesses need to make is whether they want to support an organization for philanthropic reasons, to further their own business goal, or some combination,” says Gail Bower, president of Bower & Co. Consulting in Philadelphia. Bower helps businesses and nonprofits develop corporate sponsorships. Her expertise includes marketing and event and festival production, and she’s written the book How to Jumpstart Your Sponsorship Strategy in Tough Times. FINDING THE RIGHT FIT She suggests that if your reason is purely philanthropic, choose a charity that’s important to your staff, customers or community. Are your employees handy with tools? You could pay their wages for a shift working on a local Habitat for Humanity project or helping erect equipment in a park. (They might be willing to volunteer their services — but that has to be their choice. Requiring them to volunteer is unfair and likely to land you in legal trouble.) Or you could support something that offers your business a spin-off benefit – perhaps sponsoring training programs in the kind of skills you hope to see in future job applicants at your shop. If charitable choices garner goodwill for your business, so much the better. However, public relations may be just a side benefit, not your goal. “Any type of donation associated with a company’s name has PR value,” says Weinberger. Of course, the price can vary, too: “The name of a business on the back of a sports jersey is more noticeable than a name on a placard at a silent auction, so the cost and visible exposure must be balanced.” RAISING YOUR PROFILE Giving isn’t ultimately about advertising your products or services, Weinberger points out. If PR is driving your decision, look for opportunities that are more closely connected to your business.

Sponsorship can help there, says Bower. If you’re trying to reach a new segment of customers, work with an organization that reaches those same customers. Is there a new subdivision in town whose residents might be potential customers for your drain cleaning services? Consider becoming a sponsor for the community playground or the annual neighborhood block party. Of course, a lot of times your goal might be both philanthropic and promotional. In that case, “select an organization that can allow both,” Bower says. “For example, perhaps the company has a strong environmental component to its brand. It may select a park or clean-water environmental organization.” John Tichenor, a management professor at Stetson University in DeLand, Fla., recommends aligning your giving with your overall mission. Dell Computers once had a program in which the company planted a tree every time a customer bought a computer. “That program doesn’t make nearly as much sense as Dell establishing a recycling program for old computers,” Tichenor says. DRAWING THE LINE Some businesses donate a fixed percentage of annual profits to charity. “I think 5 percent of profit makes sense as a standard,” says Tichenor. Ken Dayton, the former CEO of the retailer Dayton Hudson – now Target – set the standard not only for his company but also for the business culture of his city, Minneapolis. When introducing new CEOs to the area, Dayton would “basically tell them that 5 percent of profit was expected to be given back to the community,” Tichenor explains. But Weinberger points out that times change and you can’t bank on a hard and fast number for giving. Instead, focus on the mission of your business and consider your overall goals when it comes to charitable giving. And when your situation changes due to market forces or a change in employee attitudes, get creative with other approaches. Options Weinberger suggests include in-kind donations, free service work or giving employees time off to do volunteer work. Take time to think through your choices – but don’t just walk away from a decision about charitable giving. “For a small business to survive, succeed and grow, their communities must support them,” Weinberger says. “In turn, businesses must also support their respective communities.” C

www.cleaner.com • Since 1985 October 2014

61

888-354-6464

Pipeline Cleaning & Maintenance Equipment JETTERS & JET VACS

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Penetrators 1/4"-15°..........$24.00 3/8"-15°..........$33.00 1/2"-25°..........$46.00 1/2"-25°LT ......$49.00 3/4"-12°..........$59.00 3/4"-12°LT ......$69.00 1"-12°.............$72.00 1"-12°LT .........$84.00

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Shark

Aluminum Sand 1/8" ......................$37.00 3/4"-24°................$141.00 1"-17°/24° ............$156.00 1"-24°...................$141.00

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Swivel Joints Ball Valves

T-M® Style 90° or Straight, 6000 psi 3/4" & 1" ...............$198.00 1-1/4" ...................$210.00 1-1/2" ...................$560.00 2"..........................$807.00

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Cleaner • October 2014

Root Cutter Assemblies

3/4"-18° or 35°.....$50.00 3/4"-18°/24° .........$53.00 1"-18° or 30°........$69.00 1"-15° or 30°........$69.00 1-1/4"-18 or 35° ...$85.00

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Steel Sand

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Clamps Power Clamps 8"..........................$13.00 3"-6" available King Clamps 8"..........................$29.75 4"-6" available Bandlock® Clamps 8"..........................$24.00 3"-6" available Quick Clamps 8"..........................$26.50 3"-6" available

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www.cleaner.com • Since 1985 October 2014

63

PRODUCT FOCUS

CIPP Lining Methods and Projects By Craig Mandli Cured-in-place pipe lining (CIPP) is an efficient and cost-effective solution for renewing aging and deteriorated pipes. Here are several systems that employ the technology, along with excavation and hydroexcavation equipment to expose entry points. Cutting tools for lateral reinstatements are also included, as are safety tools.

RELINING AND REHABILITATION SYSTEMS CONTINUOUS AIR INVERTER The Mark III Continuous Air Inverter from CIPP Services can install 6- to 18-inch liners using compressed air and a steam-air mixture for curing with interchangeable adapters. The unit has the ability to maintain constant air pressure within the liner from the start of the installation to the final cure cooldown. The insertion gland on the unit can be sealed off to allow CIPP Services full steam-air pressure for curing, eliminating the need to deflate the liner to install a steam cap. It has adjustable legs and allows for the unit to swivel 180 degrees for horizontal installations. 815/712-8708; www. cipp-services.com.

GROUT REHABILITATION SYSTEM Truck-mounted grout rehabilitation systems from CUES are available for mainline joint sealing/lateral sealing, and can be equipped with CCTV inspection equipment. Applications include joint testing and sealing of mainline and lateral joints, manholes, junction boxes, large-diameter pipes, or any other low-pressure waterproofing application. Systems can CUES be configured to run urethane, acrylimide and acrylate grouts. Dry freight box (for export) and trailer-mounted systems are also available. Grout packers are available for mainline and lateral sealing. CUES also offers TV/grout/lateral reinstatement trucks as an all-in-one production unit that can complete TV inspection of mainlines or laterals, joint sealing of mainlines or laterals, and lateral reinstatement. 800/327-7791; www.cuesinc.com.

WARM-TEMPERATURE CIPP RESIN InstaCureRez from Gadmon Industries, distributed in the U.S. by Easy-Liner, gives CIPP contractors up to a 120-minute working time. The resin is very stable at temperatures under 48 degrees F. Once temperatures rise above 90 degrees F, a near-instant reaction occurs. There is no need for recirculating

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Cleaner • October 2014

Easy-Liner

water. Just fill the liner up with water at 110 degrees F. 888/639-7717; www. easy-liner.com.

ALUMINUM INVERTER The Flow 120 Aluminum Inverter from FlowLiner Systems is designed to hold 2- to 8-inch liners, and is equipped with a removable hand wheel that moves from side to side for operator comfort, and a removable base. It is lightweight for easy access in Flow-Liner Systems tight spaces, with a total weight of 185 pounds and dimensions of 25 inches wide by 42 inches long. It tilts on the base from 12 to 33 inches off the floor and includes an 8- by 6-inch head adapter. It is also plumbed for hot-water curing. Inversion heads are available from 2 to 8 inches. 800/348-0020; www.flow-liner.com.

SEAM-FREE TEXTILE LINER The seam-free BRAWOLINER textile liner from HammerHead Trenchless Equipment is constructed with a loop design providing extreme flexibility. It can adjust to bends of up to 90 degrees and to single changes in pipe dimensions without HammerHead creating any wrinkles or folds. It is suited for the renovation of pipes found within laterals, private households and commercial facilities, and offered for pipe sizes of 2 to 10 inches in diameter. The liner consists of a lengthwise and transversal elastic polyethylene terephthalate textile tube coated with polyurethane foil, both of which are seamless. Wall thickness uncured is 0.16 inches, and nominal wall thickness impregnated and cured is 0.12 inches. With an inversion pressure as low as 3 psi, the liner does not cause further stress on the pipes. 800/331-6653; www.hammerheadtrenchless.com.

CIPP LINER CIPP liner from Inliner Technologies allows for the renewal of damaged underground pipes without excavation. Licensees are contracted by municipalities and manufacturing-based industrial facilities to renew storm, waste and process sewer piping that have been damaged by corrosion and/or structural deterioration. The product combines a nonwoven engineered tube Inliner Technologies or liner with a selection of thermosetting resins determined by the pipeline problem and surrounding environment. The technology can span pipe from 4 to 120 inches in diameter; renew pipes with bends, diameter changes or noncircular geometries; and be used in gravity and pressure applications. It can be installed in contiguous segments of several thousand feet by accessing existing manholes, and can be installed via direct inversion or pull-in-place methods and cured by a variety of methods. 812/723-0704. www.inliner.com.

ONE-PIECE CIPP CONNECTION LINER T-Liner one-piece homogenous main and lateral CIPP connection liner from LMK Technologies is ASTM F2561 compliant, with a uniform wall thickness and compressible lining material at the upstream and downstream ends creating a smooth tapered transition to the host pipe. Both LMK Technologies the mainline and lateral sections are formed as a structural cylinder that renews 18 inches and 360 degrees of the mainline, and extends up the lateral pipe as one continuous lining. Insignia compression

gaskets provide a verifiable nonleaking system, as they are embedded between the host pipe and the T-Liner and are compatible with all pipe types including polyethylene. A permanent Lateral Identification Indicia is placed on the mainline lining which includes the building address and other pertinent information. 815/433-1275; www.lmktechnologies.com.

FLOW-THROUGH TRENCHLESS POINT REPAIR BLADDERS Reliable multisize flow-through trenchless point repair bladders from Logiball are custom built to specific needs and are available for 3- through 36inch pipes in different lengths. They are usable in mainlines or laterals, including those with bends. Logiball Used bladders can also be economically re-sleeved. 800/246-5988; www. logiball.com.

PULL-IN-PLACE LINING SYSTEM The Nu Drain pull-in-place system for small diameters from Nu Flow Technologies creates a protective, structural pipe inside an existing host piping system without the need for digging or destruction. The system can line inside infrastructure and underground pipe by using a Nu Flow Technologies liner saturated with resin to create a barrier that can span missing sections of pipe. It can be used to rehabilitate deteriorating sanitary drain and storm sewer lines, including mechanical systems, with minimal disruption. The technology is best suited for pipe 1 1/2 inches in diameter and up, and can accommodate multiple 90-degree elbows in one installation. It can be installed through one or two access points, and allows the installer to start and stop anywhere without over or under shooting. It can also be used as a preventive measure against future cracks and intrusions. 905/433-5510; www.nuflowtech.com.

POINT REPAIR PACKER CARRIERS The 130-5 Series point repair packer carriers from Petersen Products Co. are available from 2.6 to 12.25 inches, making them suitable for most point repair systems. Available for pipe sizes 4 to 12 inches, they have a 1/4-inch npt inflation Petersen Products Co. port with male quick connect. Custom lengths are available upon request. Sizes 6-inch and larger have an integrated cage/wheel assembly, 2-inch bypass, centered inflation port for use with pushrod inflation poles, and a wire harness to keep the unit centered in the pipe. 800/926-1926; www. petersenproducts.com.

LINER CURE TEMPERATURE MEASUREMENT DEVICE The VeriCure system from Pipeline Renewal Technologies monitors cure temperature continuously along the full length of a CIPP liner Pipeline Renewal during installation. This information helps ensure storm and sewer lines are rehabilitated to specification and perform as intended. Designed to distinguish even small thermal variances, the system measures average temperature in successive 1.5-foot zones. It indicates exactly when the liner cure goes exothermic, and when cure and cooldown are complete. This means no wasting fuel and crew time overcooking the liner, and no risk of failure due to undercooked midpoints. 866/936-8476; www.pipelinert.com.

CALIBRATION ROLLER The calibration roller from Quik Lining Systems, when coupled with a vacuum pump, provides uniform thickness throughout the length of the liner. It ensures that the liner has resin fully saturated throughout and that any entrained air in the lining material is evacuated. It can be operated in a natural Quik Lining Systems stance for the operator. It can also be coupled to allow the saturated and calibrated liner to be fed into a Quik Shot inversion gun, or any other inversion system, as it passes through the roller. 714/296-5262; www.quiklining.com.

MECHANICAL POINT REPAIR QuickLock Point Repair permanent pipeline rehabilitation installation from Rausch Electronics USA has a 316L stainless-steel sleeve encased in an EPDM rubber sleeve that is mechanically compressed against the inner pipe wall and is permanently locked in place by two Rausch Electronics USA gear mechanisms. No chemicals or resins are used in this system, so there is no cure time. Applications include sealing leaking joints, fixing cracks and holes, preventing root intrusion and abandoning laterals. It reinstates the structural strength of the pipe and is a permanent and reliable repair. The installation will withstand and pass internal pressure tests. Since there are no chemicals involved, the system can be installed with flow present. The packer comes in several sizes to cover a range from 6 to 32 inches in pipe diameter. 717/709-1005; www.rauschusa.com.

ELASTOMERIC MANHOLE LINER Asphalt-modified urethane Manhole ChimneySeal chemically resistant, elastomeric lining from Sauereisen provides durability, especially with respect to flexural forces. It is formulated to withstand the harsh environment that Sauereisen exists in the chimney sections of manholes, and is a self-priming product easily applied with a gloved hand. It is solvent-free (no VOCs, no oil leaching), making it environmentally friendly. It strongly bonds to steel, brick and concrete, sealing voids between metal castings, brick, sections of precast concrete or the entire surface of manhole chimneys. Its elongation allows movement of the chimney section while retaining water-stop capabilities. 412/963-0303; www.sauereisen.com.

FLEX-SEAL UTILITY SEALANT Flex-Seal plural-component aromatic urethane utility sealant from Sealing Systems has 800 percent elongation and a tensile strength of 3,200 psi. It prevents inflow/infiltration and provides corrosion protection at the grade-adjustment ring section or joint section. It provides a seal that will pass a vacuum test according to ASTM standards. The Sealing Systems internal seal is manually applied using a paintbrush, and the kit is designed to cover 12 vertical inches on a 27-inch-diameter manhole. 800/478-2054; www. ssisealingsystems.com.

www.cleaner.com • Since 1985 October 2014

65

EXCAVATING EQUIPMENT VACUUM EXCAVATOR The 49 hp FX50 vacuum excavator from Ditch Witch can be customized to a contractor’s specifications, with choices of trailer configurations and options such as hydraulic booms, water heaters and hydraulic valve exercisers. It comes with a choice of four spoils tank sizes (from 300to 1,200-gallon capacity) and four water tank sizes (80- to 500-gallon), and can be configured Ditch Witch with reverse flow to enable the off-loading of fluid spoils quickly and easily. The hydraulic tank door opens fully to maximize the efficiency of spoils removal. For added safety and convenience, the tank door also locks hydraulically. It can be used for horizontal directional drilling site cleanup, water leak repair, removing debris, cleaning out valve boxes, and for soft excavation tasks such as posthole digging and potholing, or exposing utilities to verify exact location prior to underground construction. 800/6546481; www.ditchwitch.com.

MINI-EXCAVATOR TMX mini-excavators from Innovative Equipment have a quick-hitch system that can be hooked behind a standard 1/2-ton pickup, van or light-duty tow vehicle. They eliminate tracks by utilizing zero-turn technology for Innovative Equipment access to tight locations and lawns. Weighing only 2,941 pounds, they feature an 8-foot digging depth and 6,600-pound digging force. The unit features a 7-foot-2-inch loading height with a swing radius of 140 degrees, allowing access next to walls and other obstructions. An auxiliary hydraulic tool circuit has the ability to power hydraulic tools including jackhammers, pumps and saws. 888/359-3002; www.iequipt.com.

TIER 4-COMPLIANT EXCAVATOR The 271 hp DX300LC-5 Tier 4-compliant crawler excavator from Doosan Infracore America Corporation has D-ECOPOWER that optimizes hydraulic system output with engine horsepower, improving machine Doosan efficiency, productivity and fuel consumption, while refining machine control and enhancing operator comfort. Enhanced track spring and idler assembly, and large bushing in track rollers improve uptime. The Doosan Telematics system allows equipment owners to monitor machine location, hours, fuel usage, engine idle versus work time, error codes, and engine and hydraulic temperatures remotely. 770/831-2200; www.doosanequipment.com.

WHEEL LOADER H-Series 25- to 39-ton wheel loaders from Volvo Construction Equipment are fitted with a choice of specialized attachments, including forks and grapples, as well as rock and general purpose buckets. An optional boom suspension Volvo Construction Equip. system absorbs shock and reduces spillage when traveling over rough ground, as well as increases machine life and operator comfort. Internal noise levels are kept to a minimum, while the air filter ensures a clean and unpolluted cab environment. Fresh air enters the filter system through an intake located high on the machine where the air is cleanest and passes through an easy-toreplace pre-filter, preventing coarse dust particles from clogging the main filter. All of the controls and information panels have been ergonomically positioned

66

Cleaner • October 2014

to limit operator fatigue, while the optional multifunction joystick gives the operator simultaneous and precise control of the hydraulic functions. Loadsensing hydraulics ensure fast response for control over the load, as well as shorter cycle times. 828/650-2000; www.volvo.com/constructionequipment.

HYDROEXCAVATION ADJUSTABLE-PRESSURE WATERBLASTER The Aqua Miser Boss Model D115 UHP waterblaster from CESCO offers adjustable pressure from 15,000 to 40,000 psi just by using the operator color touch screen. It can remove paint and/or coatings for surface preparation. It operates the same as smaller pressure washers. CESCO When the operator squeezes the trigger, the unit ramps up slowly to the set pressure and when the trigger is released the unit returns to idle. It saves on water and diesel fuel and reduces wear and tear on the pump and hoses. It can inject sand for results much like sandblasting without generating dust, aiding cleanup and disposal. 888/772-3726; www.aquamiser.com.

OIL-FIRED HOT-WATER/STEAM HEATER High-pressure oil-fired hot-water/steam heaters and hydraulic pump systems for vacuum trucks and hydroexcavators from Easy Kleen Pressure Systems are available in a full range of heater options, such as dry steam, redundancy packages, schedule 40, 80 and 160 stainless steel or A53 boiler pipe, fine-tuned temperature and flow-control systems. They can be designed to be mounted in a cabinet or supplied as a completed ready-to- Easy Kleen install cabinet unit. High-pressure hydraulic-driven pump systems have a variety of pump options to choose from. 800/315-5533; www. easykleen.com.

CYCLONE FILTRATION HYDROEXCAVATOR The HV-55 hydroexcavator from GapVax has a 12.5-cubic-yard debris body and water tanks from 400 to 1,400 gallons. It comes GapVax with a positive displacement blower rated at 5,250 cfm and 28 inches Hg. The filtration design includes five cyclones that prolong the life of the filter bags and eliminate the threat of material entering the vacuum pump. The full-opening tailgate is field adjustable and has four failsafe, individually adjustable locks that ensure a complete seal. Options include interior polymer coating, cold-weather package, sludge pump, wireless remotes, washdown system and stainless-steel body. 888/442-7829; www.gapvax.com.

VACUUM EXCAVATOR The X-10 and X-15 hydroexcavator models from Hi-Vac Corporation are designed to virtually eliminate the risk of underground utility strikes. They perform hydroexcavation Hi-Vac Corporation along with vacuum excavation, potholing and daylighting. Easy operation and simple maintenance provides for maximum efficiency on the job. They combine state-of-the-art water pump and vacuum technology to create ideal vacuum excavation power. 740/374-2306; www. x-vac.com. CONTINUED >>

www.cleaner.com • Since 1985 October 2014

67

HYDROEXCAVATION NOZZLE

12-YARD HYDROEXCAVATOR

MONRO-JET nozzles, distributed by NozzTeq, combine the power of a solid stream pencil jet with the large coverage of a fan-jet. They are lightweight and sturdy, employing a circular water jet to generate high power at modest gpm rates. They can be used NozzTeq for surface cleaning such as concrete, steel, castings and large surface areas including line removal from runways. They can be modified for internal pipe cleaning of sewers and pipes of all types. Their orbital design enables pressures as high as 36,250 psi. 866/620-5915; www.nozzteq.com.

The Mud Dog 1200 12-yard hydroexcavator from Super Products has a standard water tank capacity of 1,000 gallons and a pump rated at 14 gpm at 3,000 psi. Its 8-inch positive Super Products displacement vacuum system offers airflow rated at 5,800 cfm and 28 inches Hg. It has a rear-mounted, 8-foot telescoping boom capable of a 19- to 27-foot reach, 335-degree rotation, and a 45-degree upward and 25-degree downward pivot allowing operators to achieve a larger work area and dig deeper without the need to halt operation to reposition the truck. It has easy-to-use ejector plate unloading technology, and its tilt-unloading ensures that liquids in the debris tank are cleared quickly and efficiently even when unloading in an up-slope/nose-down position. 800/837-9711; www. superproductsllc.com.

LARGE-CAPACITY HYDROEXCAVATOR The RAMVAC HX-12/27 hydroexcavator from Sewer Equipment has a large 12yard debris tank, a temperature-controlled Sewer Equipment environmental chamber, and a directional discharge system to off-load debris back into the excavation site without dumping the tank. It has a long-range wireless remote, NEMA 4 electrical system, a 400,000 Btu water boiler and a three-stage filtration system. It has a powerful 5,400 cfm blower with 27 inches Hg, and an optional RamAir air excavation system to avoid adding water to problem areas. 800/323-1604; www.ram-vac.com.

HYDROEXCAVATING TOOL The Soil Surgeon hydroexcavating tool is designed to fit any sewer combination truck equipped with a telescopic 6- or 8-inch boom. The tool has a 1-inch water connection. The operator controls water pressure and power with truck controls. It has a 6-foot Tuff Tube with handles fabricated to the tube to guide the unit down for potholing or side to side for trenching. Six jets boring inward cut the soil, while six boring outward bring the tube down. 949/363-1401; www.soilsurgeoninc.com.

Soil Surgeon

HYDROEXCAVATION ATTACHMENT The DIG-IT hydroexcavation attachment from Southland Tool Mfg. is for use on the end of suction tubes, and comes in connections for Vactor, Vac-Con and Camelstyle tubes. The side connection for the pressure hose is either 3/4 or 1 inch. The wet ring includes stainless-steel jets that are slightly angled and set to zero degrees for cutting. It is available in different pressures and flows. A bottom Southland Tool rubber cuff provides protection. 714/632-8198; www.southlandtool.com.

HYDROEXCAVATION JETTING TOOLS HX Series hydroexcavation jetting tools from StoneAge allow precise and accurate soil removal while saving both labor hours and heavy-equipment costs. The HX-101 has a StoneAge single, replaceable OCIH 1/4-inch NPT carbide nozzle at 0 degrees to deliver a hard-hitting concentrated stream for breaking tough ground. The HX-102 utilizes two CNP2 carbide attack tips, which are 1/8-inch NPT. This jetting option divides pump power into two jets for a wider jet pattern with less impact power than the HX-101. The HX-103S utilizes three inline AP2 attack tips with a wider pattern for clearing large areas and working around utilities while minimizing risks of damage to existing facilities. Each includes a high-visibility and easily replaceable urethane guard to protect the nozzles, and can be jetted to match a pump’s pressure and flow. 866/7951586; www.sewernozzles.com.

LARGE-CAPACITY HYDROVAC The F4 Slope hydrovac from Tornado Hydrovacs holds 13 cubic yards of mud and more than 2,100 gallons of freshwater. It has a water tank from which to excavate, a mud tank where excavated spoils are held, a water pump, a Tornado Hydrovacs boiler to heat the water and a 3,600 to 6,300 cfm positive displacement vacuum blower to pull spoils to the tank via a boom. The boom has a 342-degree rotation and a 26-foot reach. All critical components are housed in an insulated and heated aluminum van body. Its mud sweep empties the tank without hoisting, which eliminates the dangers of dumping on uneven ground and around overhead power lines. 877/340-8141; www. tornadotrucks.com.

HYDROSTATIC-DRIVE HYDROEXCAVATOR The X-Cavator from Vac-Con has a hydrostatic drive that efficiently uses the chassis engine for the vacuum, eliminating the need for Vac-Con PTO, clutch and gearbox operation. It has water systems up to 4,000 psi, and a mobile wireless remote that enables the operator to control the chassis engine rpm, boom, automatic vacuum breaker, dump controls and hydraulic door locks from remote areas up to a 1/2 mile away. The boom rotates up to 270 degrees. 888/491-5762; www.vac-con.com.

FRIGID-WEATHER-READY HYDROEXCAVATOR AllExcavate hydroexcavators from Vacall have a stepin compartment to provide operators with warmth and protection from inclement weather. The standard heated compartment is roomy, with enough space for an operator to change out of wet and muddy clothing. It has floor drainage, racks to hang dry clothing, heated cabinets for the hose reel and water pumps, and boilers that can heat water for effective hydroexcavation in frozen ground. The unit uses high-pressure jetting to loosen soil, rocks and Vacall clay, and then vacuum forces up to 27 inches Hg and 5,800 cfm to remove the material and water slurry into a debris tank. 800/382-8302; www.vacall.com.

COLD-WEATHER HYDROEXCAVATOR The HXX HydroExcavator from Vactor Manufacturing provides up to seven hours of continuous operation with the onboard water. Lower water flow results in less operator fatigue and a cleaner, more precise digging process. CONTINUED >>

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Cleaner • October 2014

Vactor Manufacturing

MFG. INC.

Building Innovative Tools for Municipalities

SOLUTIONS TO SEWER CLEANING Manhole tools Debris baskets Vac-Traps Root Saws Calcium Cutters Sewer Rods Handy Clams Nozzle Extensions Deep Vac Tube Holder Grabbers Claws and Hooks Diamond Tap Cutters Fiberglass Poles Hydraulic Cutters Top Manhole Rollers Sewer Spoons Continuous Rod Carbide Saws

1430 N. Hundley St • Anaheim, CA 92806 • ph: 714.632.8198 • fax: 714.632.8228 • www.SouthlandTool.com

It has a 12-cubic-yard debris body fabricated from corrosion- and abrasionresistant steel, a 1,200-gallon high-density polyethylene water tank that retains heated water temperature, and a top-mounted 7-foot hydraulic extendable boom that provides 320-degree rotation. Heated pump cabinets and a built-in boiler allow it to work on frozen ground in subzero temperatures. It is available in positive displacement and fan configurations. 800/627-3171; www. vactor.com.

REINSTATEMENT CUTTERS PERCUSSION MILLING CUTTERS Golden Jet impact drilling cutters from Enz USA remove stubborn deposits like concrete, injection cement, and calcareous and mineral deposits. It can be used as an alternative to digging Enz USA up pipes under foundations or roads, and can also cut out dropped liners and prep for a reline job. Cutters range from 4- to 24-inch pipe diameters, and come equipped with tungsten carbide and/or diamondtipped teeth. They work with the percussion system of 600 to 3,000 impulses per minute, and up to 12 tons of impact force. All cutters can be operated without impact by means of a simple mechanical changeover. 877/369-8721; www.enzusainc.com.

cameras monitor the work site, and the optional four-axis cutting armature provides access anywhere in the pipeline to cut or grind. While pneumatically locked in the pipeline, they are capable of cutting or grinding in a full 360-degree rotation, allowing the operator to resurface offset joints with ease. They work as an addition to existing RapidView IBAK systems or can be installed as a standalone unit. They are available as flexible push-propelled units for 4- to 8-inch pipes and larger self-propelled robots for 8- to 36-inch diameters. 800/6564225; www.rapidview.com.

SAFETY EQUIPMENT IMPACT-RESISTANT GLOVES HM Impact gloves from Cestusline have DNX Grip technology and a one-piece palm pattern with cut level 2 that is oil and water resistant. They provide padded impact protection for hands and flexible impact-protection shields for fingers. The fingers are curved to reduce hand strain, and Cetusline they are lightweight, flexible and durable, with a high-visibility back of hand and reflective fingertips that illuminate in low light. 503/894-8549; www. cestusline.com.

PORTABLE MULTI-GAS DETECTOR FLEXIBLE REINSTATEMENT CUTTER The Dancutter SuperFlex from Perma-Liner Industries has a compact hose reel and monitor, flexible cutting for 3- to 5-inch pipe diameters, 360-degree continuous milling rotation, and a built-in 12-inch color monitor in the control unit. It can move between 45-degree bends in 3-inch relined pipe and 90-degree bends in 4-inch lined pipe. This system makes reinstating pipes effortless. All wires are run internally so operators Perma-Liner don’t have to worry about breaking a camera wire while rotating the cutter or while moving through the pipe. 866/336-2568; www. perma-liner.com.

The Multi Gas Clip Pump (MGC Pump) portable multi-gas detector from Gas Clip Technologies is ideal for attendant applications in confined-space entry. It has an internal pump with low-power photometric technology that allows it to run a full five days without having to recharge the battery, and only requires calibration in six-month intervals. It uses infrared sensors to detect combustible gases and electrochemical sensors for H2S, CO and O2. It has been engineered and designed to be compact, Gas Clip Tech. ergonomic and easy to use with one-button operation, and its large LCD screen is easy to read. 877/525-0808; www.gascliptech.com.

LOAD-HOLDING SAFETY VALVES LATERAL CUTTER AND DRAIN CLEANER The Maxi Miller lateral cutter and two-step drain cleaning system from Picote Solutions has a range of 100 feet. Its three-phase short circuit electric motor with long life span allows an efficient removal Picote Solutions of hard materials from 3- to 10-inch drains and sewers with stainless-steel grinding chains. It also powers Picote’s Smart Cutter and Twister lateral cutters, enabling a quick reinstatement of lined connections and the removal of collapsed liner. With the pipe cutter, the Maxi can be used to cut overshot liners. It has a drive unit with a frequency transformer converting the one-phase power input to three-phase power for the motor. It has a push/ pull system and glides for maneuvering stairs, and a locking system to keep the shaft steady during transportation. 219/440-1404; www.picotesolutions.com.

CUTTING AND GRINDING ROBOT GATOR Series single-point-entry cutting and grinding robotics from RapidView IBAK North America are capable of preparing pipelines for rehabilitation or reinstating laterals RapidView IBAK after lining operations. High-powered electric tools (up to 3.3 hp) are deployed from rugged platforms that can center themselves in pipelines up to 24 inches in diameter. High-quality, onboard

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Cleaner • October 2014

Load-holding safety valves from Keith Huber Corporation prevent the rear door on vacuum trucks from slamming without warning from hydraulic pressure loss/failure. All of the company’s vacuum units were redesigned and retrofitted with rear door cylinders that prevent the rear door on a unit from Keith Huber Corp. closing if hydraulic pressure is suddenly lost to the door cylinders. Along with properly installing the supplied safety props, this prevents an accident from occurring due to the rear door shutting prematurely. 800/334-8237; www. keithhuber.com.

PVC-ON-POLYESTER SAFETY SUIT DuraBlast double-coated PVC-on-polyester safety suits from Milwaukee Rubber Products are engineered specially for hydroblasting and hydroexcavation applications. They have high tear strength as the result of an open weave polyester scrim fabric sandwiched between two layers of flameresistant PVC coating. Therm-O-Rad sealed seam construction offers chemical splash protection. A Milwaukee Rubber Products thick outside coating offers abrasion resistance, while a lighter interior coating protects the fabric from chemical contamination. The

material is flame resistant and self-extinguishing with flameout and afterglow less than two seconds after removal of the ignition source. They feature hook and loop closures for hydroblasting applications. 800/325-3730; www. milwaukeerubber.com.

PROTECTIVE GLOVES ProOperator protective gloves from TST Sweden AB are tested and certified for pressurized liquids, such as water and hydraulic fluid. They withstand the same levels of pressure as the company’s other ProOperator clothing – 500 bar for rotary and flat jet, and 200 bar single jet. They are waterproof and have a special coating to provide TST Sweden AB good friction for secure grip on tools. They also have high ratings for cut-resistance, abrasions, tears and punctures, making them ideal for work in harsh environments. The gloves are made using durable Dyneema fiber and have a shelf life up to three years. www.tst-sweden.com. C

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CASE STUDIES

CIPP Lining Methods and Projects By Craig Mandli

POINT REPAIR SYSTEM RESTORES THREE DAMAGED AREAS IN SEWER MAIN PROBLEM

In June 2014, Mid-Mo Environmental of Jefferson City, Mo., cleaned and televised sewer mains in the nearby town of New Bloomfield in Callaway County. Many of these lines are under the streets and buried in excess of 10 feet deep. While televising one such line, they assessed a lateral crack, an abandoned tap and a bad joint all within a 6-foot-2-inch span, causing severe inflow and infiltration issues. The pipe was an 8-inch reinforced truss pipe installed in the 1970s.

SOLUTION

Mid-Mo decided to use a trenchless point repair system from Infrastructure Repair Systems to restore the three damaged areas with a single 7-foot spot repair. Since the repair was within 24 feet of the near end of the manhole, owner Shawn York devised a 3/4-inch PVC pushrod to push the Logiball carrier and liner into place.

RESULT

The pushrod saved the time of jetting and stringing the entire 375-foot line and pushed the carrier with the resin-soaked fiberglass and felt liner in position to cover all three damaged areas. This single repair saved the town a significant amount of money by covering three areas with one long point repair, along with no digging and repaving the street. The installation was completed in less than three hours without any disruption of service to customers or the environment. 877/327-4216; www.irsi.net.

CURED-IN-PLACE PIPE RELINING REHABILITATES LINE BENEATH AMTRAK MAINTENANCE FACILITY PROBLEM

Amtrak officials at one of the company’s primary maintenance facilities in Beech Grove, Ind., were concerned about the condition of the sewer lines. They wanted to make sure there were no leaks or discharge that could negatively impact the surrounding community. Most of the sewer lines ran beneath several of the buildings and tracks on the property.

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Cleaner • October 2014

SOLUTION

IWPC, a division of Inland Pipe Rehabilitation (IPR), televised the sewer system to assess its condition. “We discovered a wide variety of pipe material and sizes that were used. They included ductile iron, vitrified clay and PVC in diameters ranging from 6 to 20 inches,” says Tony Schieweck, general supervisor for IWPC. They recommended their Cured-In-Place Pipe relining system. The installation would require no major digging, and Amtrak could keep the facility open throughout the repair process.

RESULT

In all, over 7,500 feet of sewer pipe was relined to restore the system to its original performance requirements. IWPC also spray-lined 34 manholes that were showing signs of deterioration. Given a 129-day window to complete the project, IWPC completed the work in half the time. “We’re extremely pleased with the results,” says Ellen Jurczak, Amtrak’s senior environmental coordinator. “We can take comfort in knowing that our sewer system is functioning properly; so can our neighbors in the City of Beech Grove.” 855/832-6477; www.teamipr.com.

PACKING UNIT USED TO STOP ACTIVE INFILTRATION PROBLEM

After 18 months and over 45 gpm of active infiltration flowing into a 30-inch sewer siphon line, a municipality in southern Texas needed an answer. This siphon line not only ran underneath a major river but also involved several property owners. Digging would cost in excess of $750,000 and disrupt the environment and a nearby wastewater treatment facility. Traditional lining methods were not an option due to the infiltration and the siphon being more than 200 feet underground. The siphon had two 45-degree and one 22-degree bend, so using the normal no-dig packer and equipment was next to impossible.

SOLUTION

The municipality looked to Source 1 Environmental (S1E) for a no-dig solution. Jeff Urbanski, director of research and development at S1E, designed the Pillow Packer. A water truck created a water slide to aid in the pull process, while a technician carefully negotiated the three bends. The longest pull was in excess of 320 feet.

RESULT

The pillow was successfully utilized on three breaks and stopped all active infiltration. It saved the municipality time and resources in excess of $1 million. 810/412-4740; www.s1eonline.com.

PRIMELINE

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Before

PROBLEM

The owners of a Philadelphia suburban townhouse opted for trenchless technology to solve root intrusion in their sewer lateral. With the absence of any outside clean-outs, a pit was dug at the mainline connection, and the 4-inch lateral was relined 65 feet back to the house. The lateral entered the house under the slab of a finished basement where it transitioned to 3-inch. Unfortunately, the liner overshot and covered the laundry drain connection. Epoxy buildup on the back of the connection made opening from the laundry side unsuccessful on two separate attempts, even with the use of a drill rod.

After

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On the third attempt, two weeks after the relining mishap, TRY TEK’s Trydent 80 Cutting System was employed. An upstream section of 3-inch pipe was accessed from inside the house. The unit was to navigate the 3-inch 90-degree elbow, enter the 4-inch section, and open the connection about 15 feet away. However, when the pipe was accessed, the interior diameter was only 2 inches due to buildup. Fortunately, the unit has a 100-foot reach and could be deployed from the pit, about 70 feet away. An inspection camera was inserted from the house to tow the cutting system up the sloped lateral and into position. The connection was then reinstated.

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The homeowners were finally able to use their laundry room, and the contractor was relieved that they did not have to dig up a finished basement floor. 717/428-1477; www.trytek.com. C

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Cleaner • October 2014

PRODUCT NEWS

PRODUCT SPOTLIGHT Cold-weather vacuum truck made for extreme work conditions By Ed Wodalski The Arctic Supersucker cold-weather vacuum truck from Super Products LLC is designed for dependable operation in the coldest regions of North America. In addition to its 18-cubic-yard payload capacity, the cold-weather unit has a glycol-heated collector body, heated and insulated tailgate and low-temperature-rated hydraulic oil and hoses. The hydraulic tailgate latching system is liquid tight to prevent leakage in case of hydraulic malfunction. Latches and hinges are fully adjustable. “The unit’s heated body is extremely valuable when working in bitter conditions as it prevents collected liquids from freezing,” says Tony Prokop, product specialist, Supersucker/Mud Dog. “And operators have the option of turning the heating system on or off as needed.” The single-mode filtration system enables wet or dry material to be loaded without changeover. Reverse air pulsation continuously cleans the 60 snap-ring type, acrylic-coated filter bags. Body dumping is achieved by a telescopic double-acting cylinder

1

that provides a 51-degree dump angle. The body, baghouses and separator chamber hydraulically lift together. Made to withstand subzero temperatures and primarily used in the Arctic oilfields to vacuum wet and dry materials around drilling rigs and clean frac tanks, the 8-inch positive displacement vacuum system delivers 5,800 cfm at 28 inches Hg. Gauges and hydraulic levels are housed in a lighted, lockable enclosed cabinet, protecting them from the elements. Other coldweather features include a hydraulic boom with stainless-steel cannon, weather-resistant wiring and pendant, LED work light package, 90-inch toolbox and dual liquid level indicators – one on the side and one on the back. 800/837-9711; www.superproductsllc.com.

2

1

STONEAGE 2-INCH BADGER PIPE CLEANING TOOL

2

HAMMERHEAD PNEUMATIC PIERCING TOOLS

The redesigned 2-inch Badger (BA-LK) pipe cleaning tool from StoneAge features a locking head that can only be removed with a disassembly tool. Designed for cleaning 2- to 4-inch tubes and pipes with bends and long radius elbows, the nozzle head has forward jets at 15, 30 and 45 degrees, two jets at 90 degrees and two back jets at 132 degrees. 866/795-1586; www. stoneagetools.com.

Pneumatic piercing tools from HammerHead Trenchless Equipment are available in 4- and 5.125-inch models with a Catamount reciprocating head or a fixed, non-reciprocating head. The tools are designed for underground installation that requires minimal disruption to landscapes, buildings or traffic flow. 800/331-6653; www.hammerheadtrenchless.com.

3

4

3

RIDGID CAMERA REEL, DIGITAL RECORDING MONITOR

4

ELECTRIC EEL HEAVY-DUTY SCREEN COVER

The SeeSnake CS6Pak digital recording monitor with Compact2 camera reel from RIDGID has a 100-foot, friction-reducing push cable for small or restricted lines from 1.5 to 6 inches. Designed for residential or commercial work, the monitor records photos and video to a USB drive. Features include one-touch recording, daylight-viewable display and water-resistant keyboard. 800/769-7743; www.ridgid.com.

The heavy-duty screen cover on Ace and Ace 2 pipeline inspection camera systems from Electric Eel Manufacturing closes to protect the monitor when in transit or storage and flips up to act as a sun shield. Both systems have a stainless-steel-housed 1.68-inch-diameter color camera with sapphire lens, 20 LED light ring and high-resolution CCD element (self-leveling color camera available). 800/833-1212; www.electriceel.com. CONTINUED >>

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Cleaner • October 2014

9

5

JENNY TWO-STAGE, HORIZONTAL COMPRESSORS

6

LOWELL DOUBLESHOT WRENCH

Electric two-stage, horizontal tank, stationary air compressors from Jenny Products displace between 9.1 and 107 cfm at 175 psi. The 2 and 3 hp models feature 60- to 80-gallon tanks and displace between 9.1 and 13.4 cfm. The 5, 7.5 and 10 hp models displace between 18.3 and 43.6 cfm with 60- to 120-gallon tanks. 814/445-3400; www.steamjenny.com.

The 8D DoubleShot Plus wrench from Lowell Corp. combines two wrenches in one for rugged duty in pipeline, construction, utility and maintenance work. The wrench has a torque capacity of 200 ft-lbs. Model DSP1 has a 1 1/4-inch by 1 1/16-inch hex double socket. Model DSP2 has a 1 1/8-inch by 15/16-inch hex double socket. Both models are 13 inches long with ergonomic handles and weigh 1 3/8 pounds. 800/456-9355; www. lowellcorp.com.

7

MCELROY WIRELESS PIPE FUSION DATA LOGGING

8

KRAUSZ PIPE COUPLING AND FLANGE ADAPTER

The wireless DataLogger 5 from McElroy enables pipe fusion operators to upload data to the DataLogger Vault where it can be reviewed and analyzed from the field via Wi-Fi or cellular service, rather than extracted from a PC. The DataLogger records and documents key parameters of the pipe fusion process, including GPS stamping and barcode scanning. 918/836-8611; www.mcelroy.com/fusion.

The HYMAX GRIP pipe coupling and flange adapter from Krausz USA use universal teeth to restrain all types of connecting plastic and metal pipes. The grip increases as pressure is applied. Both the coupling restraint and flange adapter come in diameter sizes of 4 to 12 inches. 855/457-2879; www. krauszusa.com.

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Cleaner • October 2014

7

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5

8

10

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METABO LED WORK LAMPS

The 18-volt, battery-operated line of LED work lights from Metabo Corp. include the ULA flashlight, SLA inspection/work light and the BSA site lamp. The site lamp features 18 LED lights and two intensity settings that produce 1,800 lumens on high and 1,200 on low. When combined with the Ultra-M 5.2 Ah battery, the lamp runs for seven hours. The inspection/work light has six LED lights, fully rotatable aluminum head and hanging hook. The flashlight has a diecast aluminum head, pivoting head and swivel hook. 800/638-2264; www.metabousa.com.

10

SNAP-ON CORDLESS TOOL KIT

11

VACALL HYDROEXCAVATOR STEP-IN COMPARTMENT

The 18-volt Ni-Cad Master cordless tool kit from Snap-on includes drill driver, impact wrench, reciprocating saw, grease gun, two Ni-Cad batteries, work light, case and foam insert. Total weight of tools and case is 77 pounds. 262/656-5337; www.snapon.com.

The AllExcavate hydroexcavator step-in compartment from Vacall provides operators with warmth and protection from inclement weather. The compartment enables operators to change out of wet and muddy boots and clothing. It has floor drainage, racks to hang dry clothing and another rack to store the high-pressure handgun and extensions. Larger compartments are available. 800/382-8302; www.vacallindustries.com. C

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ITS HERE!! – FINALLY JETTER HOSE AT A CRAZY LOW PRICE MADE RIGHT HERE IN THE USA! Comes on Plastic Reel- For No Extra Charge! No Cardboard to Get Wet!

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Cleaner • October 2014

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Hannay Reels handle the toughest treatment.

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83

INDUSTRY NEWS

Ditch Witch presents top sales awards

iWater joins Neptune partnership program

Ditch Witch presented John Smith of the Ditch Witch Southwest dealership with the Gold Ace Award for top sales volume and named James Patterson of the Ditch Witch Sales of Michigan dealership winner of the Great Catch Program for top sales across all product categories. Ditch Witch also presented Richard Knight of Ditch Witch of North Carolina with the Lowell Highfill Award for being the top salesperson worldwide.

iWater joined Neptune Technology Group’s Connected Utility Partnership Program, which provides shared, analyzed data across an array of utility applications.

American Water named to 100 Best Corporate Citizens List American Water was named to the 100 Best Corporate Citizens List by Corporate Responsibility Magazine. American Water also was named to the NYSE Euronext Vigeo US-50 Index, which lists the 50 most advanced U.S. companies in terms of performance and corporate responsibility.

Hino Trucks partners with Telogis Hino Trucks partnered with Telogis to release its next generation platform for Hino Insight, the company’s Web-based location and telematics package for the medium-duty commercial truck market. Standard on 2015 Hino 195h and 195h-DC hybrid models, and an option on 195 and 195-DC models and the conventional truck lineup, the intelligence platform includes route optimization, real-time work order management, truck-specific navigation, telematics and mobile integration services.

Quadex names assistant manager Quadex/InterfitUSA named Taylor Daniele assistant manager of technical services for the company’s line of rehabilitation cements and coatings and the Interfit lateral connection sealing system.

HammerHead Trenchless celebrates 25th year HammerHead Trenchless Equipment celebrates its 25th anniversary this year. The HammerHead Mole pneumatic piercing tool was designed in 1989 by earth-piercing tool owner Jon Haas and design engineers Rob Crane and Steve Wentworth.

LMK names regional sales manager LMK Technologies named Jacqueline Jaques western regional sales manager. She will be responsible for providing sales, product and technical support, as well as assisting with project specification review, developing a network of licensed contractors to install LMK product and educating the industry on the need to address laterals as part of their trenchless rehabilitation programs.

Jacqueline Jaques

InfoSense receives innovative product award InfoSense received the Most Innovative Product Award for its SL-RAT (sewer line rapid assessment tool) from the Water Industry Operators Association in Queensland, Australia.

M & W Shops acquires Fast-Vac M & W Shops of Union Grove, Wis., acquired Fast-Vac of Hartland, Wis., manufacturer of wet/dry vacuum loaders and hydroexcavators. M & W added 15,000 square feet to its manufacturing facility to accommodate production of the Fast-Vac line.

Liqui-Force receives Canadian, U.S. patents Liqui-Force received Canadian and U.S. patents for the Junction Liner hydrophilic seal used to rehabilitate laterals. The seal stops water migration at the point of the junction and the main.

Wessex employee named Young Engineer of the Year Liam MacFarlane, critical sewers engineer for Wessex Engineering and Construction Services, Wessex Water’s in-house construction arm, was named Young Engineer of the Year by the UK Society for Trenchless Technology. The award was based on MacFarlane’s technical paper Holistic Approach to Infiltration and Inflow Exclusion that highlighted an Electro Scan project.

SPIR STAR names officers SPIR STAR promoted Joseph B. Derzapf, formerly vice president and general manager, to president and chief Joseph B. Derzapf Jerry Carter Lars Zeisig executive officer. The company also promoted Jerry Carter to vice president of sales and chief operating officer and Lars Zeisig to vice president of finance and chief financial officer.

GPS Insight named Product of Year

WJTA-IMCA Expo Oct. 14-15

The GPS Insight Fleet & Asset Tracking Solution was named a 2014 M2M Evolution Product of the Year by M2M Evolution Magazine.

The 2014 WJTA-IMCA (Waterjet Technology Association-Industrial & Municipal Cleaning Association) Expo will be held Oct. 14-15 at the Morial Convention Center in New Orleans. Boot Camp educational program topics include busting waterjet myths and nozzle selection, hose inspection and recordkeeping, hydroexcavation, hydroexcavation consulting, the power of vacuum, grounding and bonding, and robotics in hydrodemolition. C

Aquam acquires JD7 Clean-tech firm Aquam of San Diego acquired pipeline assessment technologies company JD7, which joins Nu Flow Technologies and Nu Flow as Aquam subsidiaries. The acquisition enables JD7 to expand its sales and service division for large-diameter mains.

84

Cleaner • October 2014

THE CABLE CENTER • 1-800-257-7209 24 HOUR TURNAROUND - MIDWEST’S LARGEST FACTORY AUTHORIZED REPAIR CENTER FOR GEN-EYE, GATORCAM & SEESNAKE MADE IN USA MADE IN USA

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Businesses www.RooteRMan.coM. Franchises available with low flat fee. New concept. Visit website or call 1-800-700-8062 x26. (CBM) Routes now available for the first time. We are looking for motivated owners who are looking to build a business. Includes company leads and complete office support as well as training. An owner operator can earn $2,000+ per week. Plumbing or mechanical background is helpful. 30K for new territories or 129K for established territory. Contact Bill at 516-785-6600. (C12) For Sale: Well-established sewer & drain cleaning business serving area for over 46 years. Two-truck operation. Loyal customer base. Employee with 15 years experience willing to manage business. Located in Central Indiana. 765-664-4741 (C10)

coMputeR softwaRe FreeServiceReminderSoftware.com, FreeServiceDispatchSoftware.com, FreeRouteManagementSoftware.com. (C10)

HaZaRDous waste units New 3,200 U.S. gallon, carbon steel, DOT certified 407/412 vacuum tank; dump type with full open rear door and a Presvac PVB-750 vacuum-pressure pump installed on a 2014 Peterbilt 348 cab and chassis. (Stock #13577A-D) www.Vacuumsalesinc. com, (888) Vac-unit (822-8648). (CBM)

HyDRoexcaVating equipMent

Used and rebuilt cable machines in stock: RIDGID K-7500, K-40, K-60, K-1500, Spartan #1064, #300, #100, Electric Eel model #C machines. The Cable Center: 800-2577209. (CBM) Lumberjack Series 300 Root Cutter by Flowtek. Unit is in good shape and ready to use. Skids available for 8” thru 18” pipe. Asking $6200. Call 228-518-1972 or email to see pictures [email protected] (C10)

Jet Vacs

JetteRs-tRuck 2012 Vermeer Vactron 855sDt Airknife / Hydroexcavation unit. Two (2) units available. 800-gallon spoil tank. 200-gallon fresh water tank. Factory option 6-way boom with remote. Less than 505 hours on each. YanMar 83hp diesel. Dealer serviced and maintained. ....$75,000 each OBO or package deal. call Doug C10 317-858-9830 ext. 232

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DRain/seweR cleaning equipMent

2013 Mongoose Jetter 123 v with remote in 2003 Chevy 3500 cargo van. All bells. Ready to work. Call for more details ....................................$25,950 781-267-5091 C11

fMc Jetter: 65gpm @ 1,500psi, 300gallon tank. 65hp 4-cyl. gas motor. New tires, brakes system, bearings, seals, hubs, muffler. Rebuilt carb. 500 foot new hose plus 175 foot used hose in great shape. Unit is ready to go, needs nothing. Runs and tows like a dream. .......................................... $6,900 OBO call 804-334-9210 CBM

pipehunter Jetter/1999 isuzu diesel truck. 4,000psi, lots of nozzles, new hose, low hours. Only 58,000 miles. Runs and works great. Retirement sale. ................................................ $30,000 832-875-2320, tx C10

xtreme flow Hot/cold Jetter! Model #HJ2TA8536, tandem axle trailer, 35 hp Vanguard 8.5 gpm @ 3,600 psi, 325gallon water tank, 300' hose, General Pump. List $34,995. On sale for $29,995. Fully loaded! 800-213-3272 www.hotjetusa.com CBM

2006 us Jet 4018: 300 gallons water, 18gpm/4,000psi. Wireless remote package. Clean, work ready, one owner. Only 563 hours. ..............................$21,900 800-627-0778 CBM

2005 ford e250 Van: Low miles with a Jaguar skid mounted Jet 3,500psi/ 5.5gpm, CAT pump, Honda 20hp electric start with 200’ 3/8 hose on two (2) selfrewind reels. 100-gallon water tank. Perfect for 2-6” lines. 150 hours on unit. Stored in a heated garage. ......$15,000 C11 781-844-1147, Ma

2002 sterling Vac-con VpD-3612: 3126 CAT, Allison automatic, Roots PD blower, 12-cubic-yard body, coldweather recirculation system, rebuilt water pump. Municipal truck, only 47,258 miles. .........................$89,000 814-696-4343, pa C10

pipehunter.com Jet truck (pre-owned) 4,000psi @ 20gpm. A great looking, operating and dependable piece of equipment. 239-821-2596 [email protected] CBM

1994 Vactor Jet Rodder, ford 9000: CAT 3208, 10-speed, 56k miles. Ford 300 gas aux. motor, 12-yard-square debris body, 800 feet 1” hose, 80 gpm. Clean ex-municipal machine, factory build book................................$45,000 For more details visit www.cipp-services.com email [email protected] C10 or call 815-712-8708

Jack Doheny Supplies Inc. offers a full range of late model combo units and DOT industrial vacuum loaders. Call us @1-800-3DOHENY. (CBM)

1991 Volvo Camel 200: Tandem axle. Great condition. Ready for work. $35,000. Green Bay, WI. 920-655-7302 or 920-866-9109. (CBM)

1984 Vactor 850 Jet Rodder: 40K miles on truck, less than 1,000 hours on pump. Includes nozzle assortment and 700 ft. of 1” hose. $14,500 OBO. Call Terry 734-3654035 or 231-325-0052 (C10)

2004 Sterling Vactor, 2115 with Road Ranger, 10-speed, 1,500-gallon water, 80gpm @ 2,500psi, 15-yard dump box, telescoping boom. Ready to work. $115,000. Call Harry 843-556-4320. (C10)

P L A C E Y O U R A D O N L I N E AT w w w. c l e a n e r. c o m – I T ’ S A LW AY S T H E R E T O M E E T Y O U R B U S Y S C H E D U L E

90

Cleaner • October 2014

lease/financing

Jet Vacs

north star commercial credit: Commercial loans for trucks or equipment. Flexible purchase programs to fit your budget. 21 years in the industry. Contact tom Myers - 877-804-2274. (CBM)

2004 navistar 7400/ Vac-con V390, 9-yard body, FMC water pump, Hydrostatic blower drive, ex-municipal unit, appx. 52,000 miles and 7,400 hours. call Joe at 312-706-9678 C10

2003 sterling lt90501/Vactor 2115, Roots 824/18” PD blower, 80gpm @ 2,500psi pump, many optional items. Low hours/miles on this ex-municipal unit. call Joe at 312-706-9678 C10

locatoRs Used RIDGID NaviTrack, Gen-Eye Model 100 and Goldak Model 4400. The Cable Center 800-257-7209. (CBM)

Miscellaneous Titan 8000 series, high performance, RIDGID 8000 Zero-Gravity. The Cable Center: 800257-7209. (CBM)

2001 chevrolet c-series/Vactor 2103, Roots PD blower, 40gpm @ 2,500psi pump. Appx. 6,000 miles/600 hours. Exmunicipal unit rebuilt by authorized dealer. call Joe at 312-706-9678 C10

1994 Volvo Vactor 2100: Cummins, 2-stage blower, 9-yard body, anti-freeze tank. New boom extension tube & elbow, ................................................$64,000 For more details visit www.cipp-services.com email [email protected] or call 815-712-8708 C10 1992 Vactor 2100: Great Shape. 37,000 miles, municipal trade in. 2-stage fan, extendable boom, rotating hose reel, 10-cubic-yard debris tank, 60gpm @ 2,000psi, single-axle chassis, manual transmission. 1,000-gallon aluminum water tanks. $32,000. Contact 608-575-7060. Pictures at www.northernsewerequipment.com. (C10) 1983-2010 Vactor jet-vacs available. Check out our inventory at www.ahequipment.com, email: [email protected] or call 800753-7566 for more. (C11) 2004 Vac Truck, Sterling, 25,000 miles. 50 gallons @ 3000psi, 12-yard debris/1,300gallon water. Telescoping boom, hydroexcavating option. $110,000. 651-334-4446 (C11)

2006 navistar 7400/Vac-con V290, 80gpm @ 2,000psi pump, loaded with options. Only 32,000 miles and low hours. PRICED TO SELL! call Joe at 312-706-9678 C10

2002 Sterling LT7501 Vac-Con Model V390LHA combination sewer cleaning truck: Freshly painted white. CAT 3126 - 275hp engine, 3-stage fan, 1,000-gallon water tanks, pump off option available. 10’ telescopic boom. FMC water pump - 65gpm @ 3,000psi. Articulating hose reel with 600 feet of new 1” hose. 84,316 miles. Located in Orange, CA. $79,900. Contact Craig: 714-639-8352. Additional details at www.empireequip.com (CBM) Pre-owned 2002 Sterling LT 9500 cab and chassis with a Clean Earth Safe Jet Vac 1015 Combo Unit. (Stock #3876C) www.Vacuumsalesinc.com, (888) Vacunit (822-8648). (CBM) Vac-Con V390LHA combination unit with Roots 827 blower, 1999 International Model 2554 cab and chassis. (Stock #3918C) www.Vacuumsalesinc.com, (888) Vacunit (822-8648). (CBM) Vac-Con industrial machine mounted on a pre-owned 2004 Sterling cab and chassis. (Stock #8593C) www.Vacuumsalesinc.com (888) Vac-unit (822-8648) (CBM) 2006 Volvo cab & chassis with a Vactor 2110 combination vacuum loader and high-pressure sewer cleaning system. (Stock #3483C) www.Vacuumsalesinc.com (888) Vac-unit (822-8648) (CBM) WE PAY CASH for used Vactors – Call Jim @ 352-427-6605 (C10)

noZZles sappHiRe noZZles for UHP, laser-etched, heat treated, excellent quality, fantastic savings! 772-286-1218. info@alljetting. com; www.alljetting.com. (CBM)

paRts & coMponents

Southwest Florida pipe inspection company looking for experienced laser profile, Vactor, CCTV, grout, and sag remover operators. Pay based on experience. Relocation benefit negotiable. EOE DFWP. Please send resume or contact info to [email protected] or call 239-267-3344. (C03) Experienced Technicians Needed: Looking to relocate? Come to Idaho, America’s outdoor wonderland. 45 year, full-service company has immediate openings for experienced technicians. Cleaning, jetting, video, plumbing, pumping, excavation, lining. Wages DOE. Relocation benefit. Call 208-7901619 for information. (C12) Looking for experienced Vactor, CCTV and manhole rehab operators. Southeast Georgia company. Job requires overnight travel. Send resume to [email protected] or call 706825-6913 or 706-825-3497. (C10) Immediate openings for experienced CCTV and Vactor operators in the Dallas/Fort Worth areas. Top pay for experienced, quality minded, team oriented people. Send resume to [email protected] or call 913-207-2100. (C11) LOOKING FOR CHANGE? 35-year Montana business has immediate openings for experienced drain technicians. Cleaning, jetting, video, pumping, lining, plumbing. Wages DOE. Relocation benefit negotiable. Call 406788-3204 for information. (C11)

Units, nozzles, hoses, accessories and safety gear. From High Flow 65 GPM Units to High Pressure 6,000 PSI Units and everything in between. The best products and the best advice in the business. 800-538-8464 | 770-740-9917 www.usjetting.com CBM

pipeline ReHaBilitation Perma-Liner Maverick II: Like-new condition, used once. Ready to use - includes all hoses, accessories and manuals. Owner wishes to retire. $10,000 OBO. 601-238-5257 (C10) One trade-in model of Pipe Genie heavy-duty, pipe bursting equipment. Excellent condition, looks new, 30-ton, 100 feet cable, full 2-year warranty. 877-411-7473. (CBM)

positions aVailaBle Vac truck operators and CCTV operators needed. 50+ hrs./week. Positions needed in South Carolina and Florida. New equipment. $17-$28/hr., depending on experience. Per diem and lodging provided. Call 813-489-3108. (C12)

CHEMICAL CLEANING MANAGER: Smith Industrial Service, Inc., a leading industrial cleaning service in the southeast, is currently seeking a motivated, energetic manager for the Chemical Cleaning services division based in the Mobile, Alabama area. The Chemical Cleaning Manager directs all operational aspects of the division including customer service, ethics and compliance, administration and sales in a manner that supports and reaches the profitability goals set forth by the Company. Expertise managing teams and projects performing tank, piping, exchanger and condenser cleaning, boiler cleaning is preferred. Experience in the pulp and paper, oil and gas, or chemical manufacturing industries is desirable. Please visit our website: www.smithind.com and select Opportunities with SIS for further details regarding the requirements and qualifications of the position. Smith Industrial Service, Inc. offers a highly competitive compensation package including a base salary, bonus incentives, 401(k), and comprehensive benefits. Relocation assistance is available for qualified candidates. Please submit resume with salary history and professional references to [email protected], or call 251/706-6401 for more information. EOE M/F/H/V (C10)

P L A C E Y O U R A D O N L I N E AT w w w. c l e a n e r. c o m – I T ’ S A LW AY S T H E R E T O M E E T Y O U R B U S Y S C H E D U L E www.cleaner.com • Since 1985 October 2014

91

positions aVailaBle GapVax, Inc., a nationally recognized manufacturing business, is seeking a talented, highly motivated individual to fill a full-time Sales Position in the Midwest (Iowa based preferred) region. GapVax is the leading manufacturer of industrial and municipal vacuum units and hydroexcavation units in the United States. We provide the most reliable, comprehensive, and efficient mobile vacuum units in the industrial and municipal markets. Specifications of the position are listed on our website, www.gapvax. com, click on the Now Hiring link in the left hand column. Send resumes to Lthomas@ gapvax.com or 575 Central Avenue, Johnstown, PA 15902. (CPMGBM)

puMps Buy & sell all makes and models, new & used vacuum pumps & high pressure water pumps, and good used replacement parts. Call for an inventory sheet and save. www. Vacuumsalesinc.com, (888) Vac-unit (822-8648). (CBM) SJHI Liquid Ring Pump Model LPHR used and tested before removal. www.Vacuum salesinc.com, (888) Vac-unit (822-8648) (CBM)

***www.servicewithasmile.com*** sewer cam Reel and camera Repair: authorized for general wire, Ratech, Vision & Ridgid. quality service on all brands. need more info? Just call terry or stan. electronic Repair co., Birmingham, al 35206. 205-836-0454; email: repair@ servicewithasmile.com. (CBM)

tools t&t tools: Probes, hooks. Probes feature steel shafts with threaded and hardened tips. The insulated Mighty probe™ tested to 50,000 volts. top poppers™ open manhole covers easily. Free catalog. www.tandt tools.com. Phone 800-521-6893. (CBM) Bosch Brute hammer drill with cart irons. The Cable Center: 800-257-7209. (CBM) Ritchie Yellow Jacket Recovery System & BULLET 7 cfm pump. The Cable Center: 800257-7209. (CBM) RIDGID model #300 with stand, RIDGID tristand vises, RP 330 ProPress kit. The Cable Center: 800-257-7209. (CBM)

tV inspection

Honda model WP40X, 8 hp, 4” with hoses. Honda 4 hp, 2” pump with hoses. The Cable Center: 800-257-7209. (CBM) New, never used Myers D65-20 water pump. List price: $17,992. Sell for $9,750. New Rockford power take-off part number 4-11182 - $700. 714-381-4141. (CBM)

Rental equipMent

Dynamic Repairs - inspection camera Repairs: 48 hour turn-around time. General Wire, Ratech, RIDGID, Electric Eel Mfg, Gator Cams, Insight Vision, Vision Intruders. Quality service on all brands. Rental equipment available. For more info call Jack at 973478-0893. Lodi, New Jersey. (CBM)

PEARPOINT — Mainliner buying & selling used equipment. Canada & USA PEARPOINT MAINLINE EQUIPMENT ONLY. Will buy complete Pearpoint trucks. Will buy your old system. Do you need parts? 399, 599 reels; 420, 448 tractors: 494 digital and zoom 420 light heads. Call 1-800-265-4298 or [email protected] (C02) CUES K2 SYSTEM: Steerable Compact Pipe Ranger (CPR), OZ3 camera, 1000’ gold cable, auto cable reel, CPU, CCU, wireless controllers, six different wheel sets, two different wheel spacer sets, tool and manual. Like new (app. 40 hours) at 20% off list. Call 866-9368476 or [email protected].(CBM) Used and rebuilt camera kits in stock: RIDGID Mini Compact, Mini Color, Standard SelfLeveling, General Gen-Eye I, II and III, Aries Seeker, and SRECO kits. The Cable Center: 800-257-7209. (CBM)

1999 ford e450 Hi-cube CUES TV truck. $38,000. If interested, please call for more info and photos. C10 904-284-2141, fl

septic tRucks

seRVice/RepaiR

1998 Ford E450 14’ Hi Cube Box video inspection truck: 7.3 diesel, auto., a/c. Lightly used and in excellent condition. $65,000. For complete specs call 631-586-5900 or email [email protected] (C10)

VacuuM equipMent

Liquid vacs, wet/dry industrial vacs, combination jetter/vacs, vacuum street sweeper & catch basin cleaner, truck & trailer mounted jetters. All available for daily, weekly, monthly, and yearly rentals. Vsi Rentals, llc, (888)Vac-unit (822-8648) www.vsirentalsllc.com. (CBM)

2002 International 4900 DT455, 2,500-gallon tank, hydraulic lift, 81,000 miles. $35,000. Located in Illinois. Call 815-954-3762. (C10)

NEED TRACTION? We make aftermarket more aggressive pads and chain assemblies for all chain-driven camera tractors. Custom, dependable, double-hole fabrication secured to high quality carbon steel chain, or just pads and rivets. Samples upon request. Pipe Tool Specialties LLC: 888-390-6794; Fax 888-390-6670; www.yourtractionpads.com or email [email protected] (CBM)

cues inspection truck: 1997 Chevy 3500, CUES Pro-Data DVD software, OZII camera - pan and tilt, optical zoom. Ultra shorty transporter. ................... $29,000 C10 319-759-7774, ia 2012 Rausch main line and lateral launch inspection unit, with lateral launch jetting, on a 2010 Ford E450 box truck, purchased in 2012. 19,000 miles. Asking $175,000 OBO. Please call 651-334-4446. (C10)

Buying Sewer Cleaners: The fast, safe and easy way to sell your sewer cleaner, under any condition the best deal for you. 305509-0467. [email protected] (C03)

wateRBlasting 40,000 psi Sapphire Nozzles, UHP hoses & replacement parts. Excellent quality & prices. 772-286-1218, [email protected], www. alljetting.com. (CBM) Gardner Denver T-375M: Bare Shaft pump. Gardner Denver T450M Bare Shaft pump. Gardner Denver TF-375M 21 gpm @ 10,000 psi. Gardner Denver TX-450HB 21gpm @ 20,000 PSI. Gardner Denver TF450MB 52gpm @ 10,000 psi. NLB 10-200. 34 gpm @ 10,000 psi. HT-150S 25 gpm max 10,000 psi max, Shell Side Machine, Wheatley 165: 30 gpm @ 10,000 psi. Wheatley 125 with aluminum bronze fluid end. Boatman Ind. 713-641-6006. View @ www.boatmanind.com. (CBM) WATER JETTING EQUIPMENT: We sell, repair and retrofit water blasters. Visit us at: www. waterjettingequipment.com or phone 714259-7700. (CBM)

Cleaner

AverAge Monthly CirCulAtion

reAChes four (4) Vacuum trucks for sale: 1999 Guzzler wet/dry vacuum truck Pneumatic offload, liquid only, 180,279 miles, 5,860 hours, hub meter 30,629. $50,000; 1999 Guzzler wet/dry vacuum truck - Pneumatic offload, liquid/dry, 210,077 miles, 6,580 hours, hub meter 45,576. $50,000; 2001 Guzzler wet/dry vacuum truck - Pneumatic offload, liquid/dry, 80,037 miles, 6,288 hours, hub meter 40,632. $50,000; 2001 Guzzler wet/dry vacuum truck - 45,263 miles, 500 hours, hub meter 51,241. $50,000. Photos, video, full maintenance records available. C10 Don 410-636-0730, MD

wanteD Wanted to Buy: Vactor 2100’s and late model Guzzlers. Cash. 800-336-4369. (CBM)

26,083 reAders! in addition:

52%

of readers serve populations greater than 100,000

P L A C E Y O U R A D O N L I N E AT w w w. c l e a n e r. c o m – I T ’ S A LW AY S T H E R E T O M E E T Y O U R B U S Y S C H E D U L E

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Cleaner • October 2014

51 Stone Road Lindenwold, NJ 08021

888-VAC-UNIT Fax: 856-627-3044 2014 Peterbilt 348 cab & chassis with a 3,200 U.S. gallon, carbon steel, D.O.T. certified 412 vacuum tank; dump type with full open rear door and a Presvac PVB 750 vacuum-pressure pump. 6 Available Price by Request

2002 GMC, dual steer truck mounted, large capacity sweeper with dual sweep gear and catch basin cleaner unit Price by Request

SOLD

2014 Freightliner truck mounted combination vacuum and jetter units 3 Available Price by Request

Sell your equipment in Cleaner classifieds Reach over 26,000 potential buyers each month when you list your equipment in the classified section. Plus, your listing is placed automatically online at the Cleaner website. In addition, your ad will be placed in the Pumper e-Trader, an electronic magazine that is e-mailed

2014 Freightliner truck mounted, industrial wet/dry vacuum loaders with 27" Hg blowers 4 Available Price by Request

to readers. That’s three ways to move your equipment out of the yard! Scan the QR code with your smartphone

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All Units Available For

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888-VAC-UNIT www.cleaner.com • Since 1985 October 2014

93

Pressure Washers, Replacement Engines, Pumps, Parts & Accessories

THREADED

2 .99

JETTER KIT

49 .99

$

24" CLEANER

50' 4K HOSE

REPLACEMENTS

54.99

9 .99

$

$

ACCESSORIES

QC 4 PACK

$

ROTATING 4K

39 .99

$

GX390QA

599

PORTABLE REEL

739

$

$

375

WaterCannon.com

399

3,899

$

YEARS OF SERVICE

15 .99

$

DRAIN CLEANER

1,299

$

HOT WATER

24.99

RECOIL

$

3300 PSI

399

$

44.99

DUCT CLEANER

$

TRIGGER 5K

$

WASHERS

NOZZLES

SEWER 4 PACK

$

DIESEL POWER

VACUUM SYSTEM

1.800.333.WASH

(9274)

8:30 a.m. to 9:00 p.m. Industry Trained Staff available from weekdays E.S.T.

Orlando | Phoenix | Minneapolis | Hattiesburg | Melbourne | Toronto | Bogota International: 1-321-800-5763 ext.115

Water Cannon is proud to be a

MWBE

SPARTAN TALKS TOUGH. Bob Griffith, New Jersey S PA R TA N R E P S I N C E 2 0 0 1

“I WAS ABLE TO GET THERE AND GET HIM WHAT HE NEEDED.”

I remember a call I got a little while back. This customer had an UnderTaker and had it on a pipe replacement job, and his client happened to be holding an outdoor event the day he was there to do the job. On top of that, it wound up he needed help with a part unexpectedly or else he was going to have to go ahead and dig up the lawn. But I was close enough that I was able to get there and get him what he needed without ever disrupting his client’s event. Tough Customer Preferred Product: The UnderTaker.™ FOR TOUGH CU S TOME R S .

Lets you replace 4" – 6" pipes with minimal disturbance to trees, landscaping, streets and sidewalks. A compatible water-line slitter for replacing galvanized or copper water lines is also available.

SINCE 1943

8 0 0 . 4 3 5 . 3 8 6 6 | SPARTANTOOL.COM