NURSING MANAGER or ADMINISTRATIO or NURSING EDUCATION

Patricia J. Sero RN, BSN, CCRN [email protected] (937) 441-8539 Senior Administrator and Educator Accomplishments Over 20 + years experience in nursing with the majority of time in a leadership or educator role for ED and Critical Care Units. The combination of roles has g iven me a unique perspective on being successful in any career opportunity. I pr ide myself on being highly motivated as an advocate for quality patient care, de velopment of nursing staff, retention and organizational development. I am drive n to succeed while adapting a number of roles simultaneously. Able to identify n eeds quickly while initiating action plans to produce positive results. Visionar y in development of new programs to improve patient outcomes while generating ne w sources of revenue! Henry Mayo Newhall Memorial Hospital December 2009 -Present St. John Regional Medical Center : Nurse Educator/Manager Role June - October 2009 Community Hospital of Monterey Peninsula: Nurse Educator for Medical Surgical I CU Sept 2008 - March 2009 Salinas Valley-Transitional Leadership Consultant: HealthLinx Consultants June -September 2008 * Assessment and Gap Analysis of education departments in collaboration with CNO * Devised action plan for improving the quality of education program /goals to s upport education team * Responsible for creating on boarding and retention of new grads through hands on bedside intervention * Identified and recommended avenues to close gap between didactic classroom le arning and actual bedside patient care * Developed tools for success tracking of orientation experiences developed prec eptor programs for success * Created and enforced improved hand off of care throughout institution * Devised process for support and encouragement through improved techniques of follow up interventions * Encouraged critical thinking skills through utilization of the nursing process at the bedside * Presented a concept of reflective learning to meet ongoing education needs * Engaged reluctant staff to care for ventilated patients through positive influ ence of didactic information and positive bedside support and reinforcement increasing productivity * Advisor for the development of Stroke protocols utilizing AHA standards * Developed care model nursing practice along with new grad program and dynamic orientation programs University of Cincinnati Hospital Education Coordinator for medical and intensiv e care units: 2004-December 2007 * Identified need for Unit based decision making teams. Embraced and inspired t eam performance. * Utilized educational and leadership skills to augment on boarding and retentio n of new grads * Assisted in the development of the Rapid Response Team. Served on committee th at presented a two day symposium reflecting the value of RRT. Audited responses * Worked with Physician Residency program to improve communication. Co-chair for the initiation of the Magnet Journey / self governance Career One Employment Service2000-2004 * Recruiter for high end IT, IS positions * Interviewed employers and potential candidates for employment matching

Cleveland Clinic Foundation * y * r *

1998-2004 Hired to assist in staffing of all critical cardiac service areas and Emergenc Department Part of education team in providing educational updates and certifications fo staff Worked with IABP, IVADS, and transplant patients

St. Vincent Charity Hospital of Cleveland- Nursing Educator / Coordinator: 1992-2005 * Maintained nursing and hospital wide competencies. Coordinated educational ev ents and special training. Excellent communicator and presentation skills. Mot ivational Speaker. * Critical Care Nursing Education: EKG monitoring, Hemodynamic monitoring along with Balloon Pump training. Developed Train the Trainer Programs for IABP and o ther high risk, low volume nursing procedures. * Developed nursing orientation and preceptor programs. * Developed policy and procedures with implementation to meet JACHO and Medicare Standards. * Member of several hospital committees including the Critical Care Committee, w hich impacted policy, procedure and new revenue generating programs for the inst itution. * Visionary in the formation of a "Brain Attack Team" with positive outcomes to improve care of the stroke patients, and generate secondary monetary gain for th e institution. * Involved in revenue generation through Cardiac Rehab * Lifestar Critical Care Transport for 10 years, while staffing the Emergency De partment. Medical Center South St. Vincent-Nursing Administrator and Director: 1983-1992 * Instrumental in the initial planning and operational set up of a new facility owned by three Catholic Institutions. Center profitable while increasing admissi ons to sister hospitals * Managed hands on patient care, while orchestrating community outreach health a nd wellness programs as part of a successful marketing plan * Maintained membership of the Brecksville Broadview Hts. Chamber of Commerce, a nd was an active member of the Senior Speaker's Bureau in Broadview Hts. * Worked closely with the area Fire Chiefs to improve standards of Emergency car e in the community. Organized community disaster plans involving high risk ind ustrial centers and Life Squads in the area. * Inspired organizational and financial growth through inspiring quality nursing care while involving staff as part of marketing for healthcare. * Designed and marketed Occupational Medicine Program which targeted DOT compan ies generating revenue St. Vincent Charity Hospital- Nurse Staff Nurse, then became Manger of CCU 1974-1983 * Coordinator in Cath Lab (2 Years) Expert role model for high tech hemodynami c monitoring * Staff nurse: Coronary Care Unit (2 years). * Aggressive in leadership ladder, became Nurse Manager after 2 years * Nurse Leader in the Coronary Care Unit (6 years) * Visionary development of the initial Cardiac Rehab Team utilizing a multidisci pline approach to cardiac patient education in 1974. * Developed staff in a teaching setting and was rated #1 CCU by the Cleveland P ress 1978-1980 * Ongoing process of staff development for improved job satisfaction

Education: St. John College / St. Alexis School of Nursing Cleveland, Ohio: Graduated 1973 Academic Standing: First in Class Cleveland State University with BSN: Graduated 1082 Academic standing: Dean's List, Cum Laude, "Who's Who in Nursing" Capella University - Currently enrolled in Masters program for Nursing Education Specialist / Leadership

Certifications: * CCRN * AHA Regional Faculty Member for ACLS * BLS Instructor Trainer * Psychiatric Crisis Intervention Certified. (Management of Aggressive Behavio r) * Previously EMT and PALS certified * Completed Nurse Residency Program at Rainbow's Babies and Children Hospital of Cleveland Professional Merits: * Received the "Excellence of Nursing Award" from St. Vincent Charity Hospital * Regional Faculty for Area Life Squads of Southern Cleveland Communities * Co-Chair the initial "Operation Heartbeat", mass CPR community training * AHA Nursing Education Advisory Board, AHA Speaker's Bureau * Served on Education Advisory Board for Bryant and Stratton Technical School i n Cleveland * Co-chair for operation "Heart Beat" in Cleveland (mass CPR training) Respectfully submitted References upon request