Nurse Manager or Nursing Director

Terry L. Fowler RN, BSN 3365 Punta Alta 1E Laguna Woods, Ca. 92637 Home (949) 837-4249 Cell 714 334-5002 Director of Ambulatory Care with over 15 years experience in Ambulatory Care Adm inistration in academic teaching centers. Bachelor prepared nurse with 25 years experience in both primary and specialty outpatient physician and nursing servi ces. Accomplishments and Experience University of California-Irvine Medical Center June 1999 to November 2010 Orange, California Director, Ambulatory Care Provide administrative leadership, infrastructure and overall management direct ion for 18 primary and specialty care physician offices in four hospital based, and four community and campus based facilities, serving up to 660,000 annual vis its, fully compliant with regulatory and JCAHO requirements Responsible for $4million increase in charges from 1999 to present Increased Ambulatory Care visits by 35% from 1999 to 2007 Responsible for all aspects of clinical, financial, facilities, operations, pla nning and development management Direct senior management with 13 direct management level reports and 11 clinica l and administrative reports Manage $33 million operating budget Direct preparation of the fiscal year budget and strategic goals for clinic ope rations Oversee over $10 million annual budget for grant-funded programs at Federal, St ate and Private funding levels Serve on hospital and College committees as well as community boards Served on committee to develop centralized and decentralized call centers with over 80 FTE which increased numbers of accepted calls by 40% and decreased ASA Developed Ambulatory Care programs for staffing pool, authorization and surgery scheduling programs, grant writing and management 11 years of service as Executive Board member, past President and Vice Presiden t for Orange County Coalition of Community Clinics comprised of 17 free, communi ty, FQHC clinics in Orange County Spokesperson with government agencies, funding agencies, and media regarding th e community clinics and hospital based physician offices, programs and services. Successful preparation and completion of three JCAHO accreditations Liaison to PPO, medical school and hospital departments Interface and provided leadership and management in nursing, hospital AOC and a dministration University of California-Irvine Medical Center October 1995- June 1999 Orange, California Assistant Director, Ambulatory Primary Care Oversight for 5.5 million-dollar budget and 250,000 primary care out patient vi sits Provided administrative leadership, infrastructure and overall management direc tion for two hospital based and five community based primary care clinics Responsible for all out patient primary care program development, budget develo pment and management, human resource management, and grants management Served as organizational representative for community clinic and programs Executive partner in the development of strategic planning and implementation w ith UCI Health Systems and College of Medicine

Successful completion of Joint Commission Survey with accommodation Represented hospital in the community, developing relationships and funding opp ortunities Harbor-UCLA Medical Center April 1993-October 1995 Torrance, California Assistant Director, Ambulatory Care Responsible for staffing and operations in Ambulatory Care Department with a vo lume of 240,000 primary and specialty care visits a year Directed the supervision of 152 FTEs of nursing and clerical staff Managed majority of day to day operations for 18 clinical sites providing outpa tient primary and specialty care for 800 to 1,000 patients and their families a day Key member of Ambulatory Care downsizing and restructure team in 1995 Personally recognized as instrumental in successful 1994 JCAHO survey with acco mmodation Participated in capital planning, monitor and analyze payroll expenditures and variances, and bring managers into budgetary compliance. Coordinated the Ambulatory Care Nursing Quality Improvement Program with the Me dical Director and the Department of Quality Resource Management Monitored and improved clinic customer service, patient education, and staff d evelopment Public speaking and key organizational committee work experience Supervised the managed care and case management programs Participated in organizational planning, program development, restructuring and strategic planning Harbor-UCLA Medical Center Torrance, California Pediatric Clinic Manager

September 1991-April 1993

Responsible for operations and management of primary and specialty pediatric vi sits of 100 encounters per day. San Bernardino County Medical Center 1987-1992 San Bernardino, California Staff Nurse, In Patient Pediatrics Delivery of safe and professional nursing care to pediatric patients on a 24 be d acute care unit Frequent charge nurse responsibilities Worked post partum, Nursery and NICU Step Down Participation in quality assurance program, discharge teaching and patient educ ation. EDUCATION Masters Nursing Administration In Progress

California State University Los Angeles Graduated June 1985 Bachelors Science Degree - Nursing Lassen College Susanville, California Graduated June 1982 Associates Science Degree - General Education AWARDS 2004 Red Cross Bravo For Bravery Award

2003 Clara Barton Spectrum Award Woman of the Year in Health Care 2002 ARISE Excellence Award Performance, University of California, Irvine Medi cal Center