September 12, 2017 | Author: Madhu Reddy | Category: N/A
INDEX Region
States Coverd
Bangalore Karnataka
Tamil Nadu
Chennai
Location Bangalore Bangalore Bangalore Bangalore Bangalore Bangalore Bangalore Bangalore Bangalore Bangalore Bangalore Bangalore Bangalore Hubli Hubli Mangalore Mangalore Mangalore AnathaPur Belgaum Shimoga Mysore Chennai Chennai Chennai Chennai Chennai Chennai Chennai Chennai Chennai Chennai Chennai Chennai Chennai Chennai Chennai Chennai Chennai Chennai Chennai Coimbatore Coimbatore Coimbatore Coimbatore Coimbatore Salem
Chennai
Madurai Trichy Trichy Pondicherry
Kerala
Andaman & Nicobar
Delhi
Pondicherry Pondicherry Cochin Cochin Cochin Cochin Cochin Trivandrum Trivandrum Calicut Calicut Andaman & Nicobar Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Gurgaon Gurgaon
Haryana
Haryana
Uttar Pradesh Delhi
Punjab
Rajastan
Uttarakhand
Faridabad Karnal Hisar Lucknow Lucknow Lucknow Lucknow Lucknow Lucknow Lucknow Lucknow Noida Meerut Varanasi Varanasi Kanpur Allahabad Aligarh Bareilly Bareilly Gorakhpur Muzaffar Nagar Saharanpur Ghaziabad Chandigarh Chandigarh Chandigarh Chandigarh Ludhiana Jalandhar Amritsar Jaipur Jaipur Jaipur Jodhpur Kota Udaipur Dehradun Dehradun Nainital / Haldwani Haldwani Almora Indore Indore Indore
Madhya Pradesh
Indore Indore Bhopal Bhopal Gwalior Shimla
Himachal Pradesh Jammu & Kashmir
Hyderabad Andra Pradesh
Jamshedpur
Jamshedpur
Jammu Srinagar Hyderabad Hyderabad Hyderabad Hyderabad Hyderabad Hyderabad Hyderabad Hyderabad Secunderabad Secunderabad Secunderabad VIZAG(Visakhapatnam) Vizag(Visakhapatnam) Vishakpatanam Vishakpatanam Vishakpatanam Vijayawada Rajmundry Jamshedpur Jamshedpur Jamshedpur
Kolkata Kolkata
Kolkata
Kolkata
Kolkata
Kolkata
Kolkata West Bengal Kolkata
Kolkata
Kolkata
Kolkata
Kolkata
Kolkata
Kolkata Kolkata Kolkata Kolkata Kolkata
Siliguri Durgapur Purulia Kharagpur
Raipur Chhattisgarh Raipur Bilaspur Guwahati Kolkata Guwahati
Kolkata
Assam Guwahati
Guwahati Guwahati
Bhubaneswar
Bhubaneswar Orissa Bhubaneswar
Bhubaneswar Bhubaneswar
Cuttack
Berhampur Berhampur Rourkela
Patna Bihar Patna
Patna Patna Gaya Katihar(Bihar)
Tripura Agartala
Sikkim Gangtok
Manipur Manipur Jharkhand
Maharashtra Mumbai
Ranchi Ranchi Mumbai Mumbai Mumbai Mumbai Mumbai Mumbai Mumbai Mumbai Mumbai Mumbai Mumbai Mumbai Mumbai Mumbai Mumbai Mumbai Mumbai Mumbai Mumbai Mumbai Mumbai Mumbai Mumbai Navi Mumbai Thane Thane Pune Pune Pune Pune Pune Pune Pune Pune Pune Sangli Sangli Nasik Nasik Nasik Nasik
Pune
Maharashtra
Aurangabad Aurangabad Kolhapur Kolhapur
Nagpur Nagpur Jalgaon AKOLA
GOA
Ahmedabad
Goa Goa Goa Goa
Gujrat
Bhavnagar
Gujrat
Ahmedabad Ahmedabad Ahmedabad Ahmedabad Ahmedabad Ahmedabad Ahmedabad Surat Surat Surat Baroda (Vadodara) Baroda (Vadodara) Vapi Rajkot Rajkot Navsari Jamnagar
DATE-11-07-11 Call Assigning Status Warranty & MA Warranty & MA Warranty & MA Warranty Calls Only Warranty Calls Only Warranty Calls Only Warranty Calls Only Warranty Calls Only Warranty Calls Only Warranty Calls Only Warranty Calls Only Warranty Calls Only Warranty Calls Only Warranty & MA Warranty Calls Only Warranty & MA Warranty Calls Only Warranty Calls Only Warranty & MA Warranty & MA Warranty & MA Warranty & MA
WSP Name Info Services Frontier Business Systems (P) Ltd. WYSETEK Systems Technologies Pvt.Ltd. New Wave Computing Pvt. Ltd. PENTAGON SYSTEM & SERVICES PVT LTD Appnomic Systems Private Limited Wipro Infotech Ltd Binary Systems Pvt. Ltd., Galaxy Office Automation Pvt. Ltd Systech Services Team Computers ORIENT TECHNOLOGIES PVT LTD
Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty
Info services Frontier Business Systems (P) Ltd ACCEL ICIM Systems & Servies Ltd. CMS Info Sytems New Wave Computing Pvt. Ltd. Wipro Infotech Pentagon Systems and Services Ltd Fourth Dimension Precision Infomatic (M) Pvt. Ltd Team computers ORIGIN IT AND FACILITY SOLUTIONS PRIVATE LIMITED GALAXY OFFICE AUTOMATION PVT LTD SBA Info Solutions Private Ltd UNIQUE TECHNOLOGIES VECTRA SYSTEMS AND SOLUTIONS PVT LTD OX TRADING & SYSTEMS PVT LTD FOCUS COMPUTERS PVT LTD SGS ELECTRONICS
& MA & MA Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only & MA Calls Only Calls Only Calls Only Calls Only Calls Only
HCL Infosystems Ltd
Info Services Redington India Limited Info Services Frontier Business Systems (P) Ltd. Binary Systems Info Services Info Services Info Services Info Services
HCL Infosystems Ltd
Info Serices Redington India Limited Vashini Business Machines Salem Aeon Systems India Private Limited TECHMAC INNOVATORS
Warranty Calls Only Warranty Calls Only Warranty Calls Only
Vectra Computer Solution Info services Redington India Limited
Warranty Calls Only Warranty Calls Only
Info services Redington India Limited
Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty
Info services ACCEL ICIM Systems & Services Ltd, FRONTIER BUSINESS SYSTEMS COMPU MOBILES
& MA Calls Only Calls Only Calls Only Calls Only & MA Calls Only & MA Calls Only
Warranty Calls Only Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty
HCL Infosystems Ltd
Info Services Keltron Info Services Redington India Limited K Tech Marketing
& MA M.S Compserve Pvt. Ltd. & MA Cache Technologies Calls Only Comhard Technics(I)Pvt. Ltd Calls Only CMS Info Sytems Calls Only CCS Computers Pvt Ltd Calls Only Iris Computers Ltd Calls Only HBS Systems Pvt. Ltd. Calls Only PC Solutions P Ltd. Calls Only Direxxions Technologies Pvt Ltd Calls Only Targus Technologies Calls Only Team Computers Pvt. Ltd. Calls Only Techpark India Pvt. Ltd. Calls Only Unique Infoways Pvt Ltd Calls Only Wipro Infotech. Calls Only Galaxy Office Automation Pvt. Ltd Calls Only Icon Marketing Pvt Ltd Calls Only Mayank's IT Solutions Pvt. Ltd Calls Only (Only Reliance Calls) Intarvo Technologies Limited Calls Only COMPUTERS NETWORK AND TELECOM INDIA PVT LTD Calls Only OMNI INFOWORD PRIVATE LIMITED Calls Only SG INFORMATICS (I) PVT. LTD Calls Only TRICORNIO TECHNOLOGIES Calls Only ALLIED DIGITAL SERVICES LTD Calls Only AXIS MARKETING Calls Only CORPORATE INFOTECH PVT LTD Calls Only COUNTDOWN TECH PVT LTD Calls Only Comnet Vision (India) Pvt Ltd Calls Only HCL Infosystems Ltd
Warranty & MA Warranty Calls Only
Info Services STERLING INFOWAYS PVT. LTD
Warranty Calls Only Warranty Calls Only Warranty Calls Only
DIGITECH SERVICES PVT LTD Infotech Computers & Communications TMC Infoway
Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty
& MA M.S Compserve Pvt. Ltd. Calls Only Insight Business Machines Pvt. Ltd. Calls Only (Only Reliance Calls) Intarvo Technologies Limited Calls Only Galaxy Office Automation Pvt. Ltd Calls Only Century Computers Calls Only RED BROOK I T PVT LTD Calls Only AXIS MARKETING Calls Only HCL Infosystems Ltd Calls Only HCL Infosystems Ltd Calls Only Perfect Computer Network Calls Only Redington India ltd. Calls Only RED BROOK I T PVT LTD Calls Only Redington (India) Limited Calls Only AR SOFT SOLUTIONS Calls Only Cosmic Technologies Calls Only SONARA INFORMATICS Calls Only Sonara Informatics Calls Only Creative Computers Calls Only Iconic Systems Calls Only Maharaja Communications Calls Only Pioneer Computers
Warranty Warranty Warranty Warranty Warranty Warranty Warranty
& MA Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only
Spectra Computech Pvt Ltd Redington India Limited Fore Solutions Pvt Ltd HCL Infosystems Ltd
Redington India Limited Touch Automation Pvt Limited Vast Computers
Warranty & MA Warranty Calls Only SO & MA Calls Only Warranty Calls Only Warranty Calls Only Warranty Calls Only
Sequel Infocom Pvt. Ltd. Icon Integrated Services M S Compserve C/o Icon Integrated Services BlueBell Computers CRYSTAL COMPUTERS Shri Vinayak Digiteq
Warranty Warranty Warranty Warranty Warranty
Redington India Limited NATRAJ ENGINEERING SERVICES CSPL Computers Pvt. Ltd. Comps & Keys Dev Mohini Printers & Suppliers
Calls Calls Calls Calls Calls
Only Only Only Only Only
Warranty & MA Warranty & MA Warranty Calls Only
WYSETEK SYSTEMS TECHNOLOGISTS INFO SERVICES Worth TechnologyP. Ltd.
Warranty Warranty Warranty Warranty Warranty
Calls Calls Calls Calls Calls
Only Only Only Only Only
Redington India Limited Netcom Computers CMS Info Sytems Latest Information Technology Computer Palace
Warranty Calls Only
ELINE
Warranty Calls Only Warranty Calls Only
Digitech Systems Sheikh Enterprises
Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty
Info Services Frontier Business Systems NEWWAVE COMPUTING PVT LTD CMS Info Sytems Silicon Systems Wipro Infotech Galaxy Office Automation Pvt. Ltd
& MA & MA Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only & MA Calls Only Calls Only Calls Only Calls Only & MA Calls Only
HCL Infosystems Ltd
Gowra Bits & Bytes Abacus Net-comm BLUECOM TECHNOLOGIES PVT. LTD. Info Services Innovative Information Abacus Net-comm SILICON BUSINESS SOLUTIONS PVT LTD CA&S SOLUTIONS (P) LIMITED Info Services VENKAT COMMUNICATIONS
SO & MA Warranty & MA Warranty & MA
TRISITA C/O JUPITER SYSTEMS Jupiter Software & Systems Pvt Ltd WIZERTECH INFORMATICS PVT LTD
Warranty & MA Warranty & MA
Kaizen Services Info Services
Warranty & MA
Ace Marketing & Services
Warranty & MA
Rahul Commerce Pvt. Ltd
Warranty & MA
Microsolus Systems & Sotware Pvt Ltd
Warranty & MA
COMPUTEK
Warranty & MA
Wizer Technologies
Warranty & MA
CMS Info Sytems
Warranty & MA
Redington India Limited
Warranty & MA
Trisita Corporation
Warranty & MA
CMC limited
Warranty & MA
Wipro Ltd
Warranty & MA
Embee Software Pvt. Ltd
Warranty Warranty Warranty Warranty Warranty
& MA Calls Only Calls Only Calls Only & MA
GALAXY OFFICE AUTOMATION PVT LTD Computer Exchange NETCOM INFOTECH P LTD VISION COMTECH
Warranty Warranty Warranty Warranty
& MA Calls Only Calls Only Calls Only
COMPUTEK TECH INTERNATIONAL KATARUKA FORMS & COMPUTERS WIZERTECH INFORMATICS PVT LTD
HCL Infosystems Ltd
Warranty & MA
Ankur computers
Warranty & MA Warranty Calls Only
Wizertech InformaticsPvt.Ltd Computer Connection
Warranty Calls Only
HUE SERVICES
Warranty & MA
Redington India Limited
Warranty & MA
BMG INFORMATICS PVT. LTD
Warranty & MA Warranty Calls Only
DDE Org Systems Ltd WIZERTECH INFORMATICS PVT LTD
Warranty & MA
Microsolus Systems & Sotware Pvt Ltd
Warranty & MA
Wizer Technologies
Warranty & MA
Redington India Limited
Warranty & MA Warranty Calls Only
E-square System & Technologies DGT SYSTEMS(P)LTD
Warranty & MA
Aditya Impex & Technologies
Warranty & MA Warranty Calls Only Warranty Calls Only
WIZERTECH INFORMATICS PVT LTD Supreme Systems Fusion Technologies
Warranty & MA
Cygnet Computers Pvt. Ltd.
Warranty & MA
Byte Shoppe
Warranty Warranty Warranty Warranty
WIZERTECH INFORMATICS PVT LTD Sona Infotechs Pvt.Ltd Baba Computers Super Computers
& MA Calls Only Calls Only Calls Only
Warranty & MA
CJ Infosys
Warranty & MA
Sikkim Software
Warranty & MA
Computer Gallery
Warranty Calls Only Warranty Calls Only
WIZERTECH INFORMATICS PVT LTD PC Laptop House
Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty Warranty
MITS SVN Wysetec APL CMS Galaxy Lauren Nair Business Omnitech Avnet Solutions Pvt Ltd Orient Pentagon MicroClinic Team Computers General Technologies Swan Solutions Glodyne Technoserve Ltd. Dynacons Systems & Solutions Wipro Infotech Ltd. CDP INDIA PVT LTD BLUECOM TECHNOLOGIES PVT. LTD. HTP SYSTEMS PVT. LTD. UNIQUE ENTERPRISES Galaxy Pace
& MA & MA & MA Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only Calls Only
Warranty & MA Warranty Calls Only Warranty Calls Only Warranty Calls Only Warranty Calls Only Warranty Calls Only Warranty Calls Only Warranty Calls Only Warranty Calls Only Warranty Calls Only Warranty Calls Only Warranty Calls Only SO & MA Calls Only Warranty Calls Only Warranty Calls Only
HCL Infosystems Ltd Maitreyee I.T.Services Monarch Technologies (Pune) P Ltd. CMS Info Sytems Ontrack Solutions Pvt. Ltd. Orion Enterprises Wipro Information Tech Cdot systems GALAXY OFFICE AUTOMATION PVT LTD HCL Infosystems Ltd Veetrag Computers V G Computers Alphabetics Business Machines Wysetek Systems Technologies Pvt Ltd MINITEK SYSTEMS (INDIA) PVT. LTD. RACCA INFOTECH PVT LTD
SO & MA Calls Only Warranty Calls Only SO & MA Calls Only Warranty Calls Only Warranty Calls Only Warranty Calls Only Warranty Calls Only SO & MA Calls Only
MITSPL C/o Expert Solutions
Warranty Warranty Warranty Warranty
Wysetek System Technologies Pvt Ltd Info Services
& MA & MA Calls Only Calls Only
Expert Solutions (I) Pvt. Ltd. MITSPL C/o Master services Master services
Micron Services Tech Pacific India Ltd INDU COMPUTERS WYSETEK SYSTEMS TECH PVT LTD
Redington India Limited Tech Pacific India Ltd (ASP0500)
Warranty Calls Only
THAKUR TURNKEY SERVICES PVT LTD.
Warranty & MA Warranty Calls Only Warranty Calls Only Warranty Calls Only Warranty Calls Only Warranty Calls Only Warranty Calls Only SO & MA Calls Only Warranty Calls Only Warranty Calls Only SO & MA Calls Only Warranty Calls Only Warranty Calls Only SO & MA Calls Only Warranty Calls Only SO & MA Calls Only Warranty Calls Only
SVN Systems Technologies Ontrack Solutions Pvt. Ltd. Silvertouch Technologies Ltd CMS Info Sytems Orient Technologies Pvt Ltd S. Kumar computers GALAXY OFFICE AUTOMATION PVT LTD
SVN Systems C/O Innovative Telecom Innovative Telecom & Softwares Pvt Ltd Micro-Hard Computers SVN Systems C/O Auroma Auroma Innovative telecom & software Pvt. Ltd SVN Systems Tec C/ODelta Systems & Peripherals Delta Systems & Peripherals SVN Systems Tec C/O Microhard Computers Binary Systems Pvt. Ltd.
Comment
Still Not Certified ( Please do not assign calls)
Still Not Certified ( Please do not assign calls)
Still Not Certified ( Please do not assign calls)
DIA PVT LTD
Still Not Certified ( Please do not assign calls) Mouse MRR Calls only
Still Not Certified ( Please do not assign calls) Still Not Certified ( Please do not assign calls)
Still Not Certified ( Please do not assign calls)
Still Not Certified ( Please do not assign calls)
For East region,any MA call belonging to the database any particular ASP or WSP should be assigned to that WSP or ASP only Mouse MRR Calls only For East region,any MA call belonging to the database any particular ASP or WSP should be assigned to that WSP or ASP only For East region,any MA call belonging to the database any particular ASP or WSP should be assigned to that WSP or ASP only For East region,any MA call belonging to the database any particular ASP or WSP should be assigned to that WSP or ASP only
of
of
of
of
For East region,any MA call belonging to the database any particular ASP or WSP should be assigned to that WSP or ASP only For East region,any MA call belonging to the database any particular ASP or WSP should be assigned to that WSP or ASP only For East region,any MA call belonging to the database any particular ASP or WSP should be assigned to that WSP or ASP only For East region,any MA call belonging to the database any particular ASP or WSP should be assigned to that WSP or ASP only For East region,any MA call belonging to the database any particular ASP or WSP should be assigned to that WSP or ASP only For East region,any MA call belonging to the database any particular ASP or WSP should be assigned to that WSP or ASP only For East region,any MA call belonging to the database any particular ASP or WSP should be assigned to that WSP or ASP only For East region,any MA call belonging to the database any particular ASP or WSP should be assigned to that WSP or ASP only For East region,any MA call belonging to the database any particular ASP or WSP should be assigned to that WSP or ASP only
of
of
of
of
of
of
of
of
of
Still Not Certified ( Please do not assign calls) For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database any particular ASP or WSP should be assigned to that WSP or ASP only For East region,any MA call belonging to the database any particular ASP or WSP should be assigned to that WSP or ASP only For East region,any MA call belonging to the database any particular ASP or WSP should be assigned to that WSP or ASP only For East region,any MA call belonging to the database any particular ASP or WSP should be assigned to that WSP or ASP only
of
of
of
of
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only
ESP - Onsite / Post warranty calls / MA Calls ESP - Onsite / Post warranty calls / MA Calls Onsite calls Onsite calls Onsite calls Reliance & TCS - accounts downloaded by Lenovo.suggest to divert calls to aother ASP's other then Onsite calls Supporting customers beyond Municipal Limits ( Harbour Line ) Onsite calls Onsite calls Onsite calls Onsite calls Onsite calls Onsite calls Onsite Calls Onsite calls Onsite calls Onsite calls
Supporting customers beyond Municipal Limits ( Central Line ) Still Not Certified ( Please do not assign calls)
Still Not Certified ( Please do not assign calls)
Assign Both Desktop & TP Calls
aother ASP's other then this two accounts
ESP/WSP/WSA Location Zone CodeName and Address IBM Regional Office IBM Bangalore IBM India Private Limited Subramanya Arcade, Ground Floor 12, Bannerghatta Road Bangalore - 29 Direct Nos : 080- 40683581/83579/83577/83578 ESP
Bangalore
RVA0667 Info Services No.505-07,4th Floor,Oxford house Rustam Bagh Main Road Old Airport Road Bangalore - 17 Board num : 43505050 43505006 / 43505005 , Ext : 222,223,224,225 Logistics : Ext : 226,227 Rajan / Sales : 43505007 , Ext : 220 ,221
External Calls & KK Outlocations calls
Mouse MRR Calls to be addressed to ASP
Bangalore
ASP
Bangalore
WSP
Bangalore
ASB0050 Frontier Business Systems (P) Ltd. No. 3, Wood Street Ashok Nagar Bangalore - 560 025 www.frontier.in Phone (Board) 80-44229191 Fax: 80-44229192 ASB0490 LTD #404, 3RD FLOOR, OXFORD HOUSE, RD KODIHALLI, BANGALORE – 560017 Karnataka Ph 080-42838727 Fax: 42838728 ASB0070 New Wave Computing Pvt. Ltd. 611,2nd and 3rd Floor, 80 ft Road, 6th Block, Koramangala Bangalore- 560 034 Ph (080)25504607/5110 5694
WSP
Bangalore
WSP
Bangalore
WSP
Bangalore
WSP
Bangalore
WSP
Bangalore
WSP
Bangalore
WSP
Bangalore
WSP
Bangalore
Fax (080)2990592 ASB1890 PENTAGON SYSTEM & SERVICES PVT LTD #431, 1st Floor, 8th Main Road 4th Block, Koramangala Bangalore-560034 Ph : 25635323/25635220 ASB0110 Appnomic Systems Private Limited 201, 2nd Floor, 'Touchdown' No. 1 & 2 HAL Industrial Area, Bangalore - 560 037. Mob No 9900593047 +9180 4011 3156 ASB0130 Wipro Infotech Ltd N. 30, "Divyashree", mission road 1st Main, S. R. Nagar Bangalore - 560 027 Ph: (080) 22241730/22275593 Toll Free No -18003455678
ASB0210 Binary Systems Pvt. Ltd., 19-D, Imperial Court, 1st Floor, Cunningham Road Bangalore - 560052 Ph (080) 22256905, 22266610 / 22264444 Fax (080) 2204070 ASB0470 Galaxy Office Automation Pvt. Ltd No.1025/C, 17th ‘D’ Cross, Indiranagar 2nd Stage, Bangalore-560 038, Tel +91 080 32404601 Fax +91 080 25214450 Ph No 9845961847 ASB0480 Systech Services No.1524, South End B Road, 9th Block, Jayanagar, Bangalore - 560069 Karnataka Board number - (080) 40919292 Ph 9845909911 Fax 41209914 ASB0510 Team Computers No.1117, 13th cross road, indira nagar,2nd stage BANGALORE – 560038. Ph No:+91-80- 40151818 Fax no -080-40151802 ASB1951 ORIENT TECHNOLOGIES PVT LTD No.6/4, 1st Floor,
Cantonment Railway Station Road, Bangalore-560051 080 2530 8893/8894/8895 WSP
Bangalore
ASB0780 VITAGE SYSTEMS PVT. LTD. NO.572, 1st floor, 20th Main Road, 1st Cross 8th Block, Koramanala Bangalore-560095 080-40015101/104 Fax :40015050
WSP
Bangalore
ASB0500
ESP
Hubli ASB0350 Area Covered Darwad,Bagalkot
WSP
Hubli
ESP
Mangalore Area Covered Madikare,
WSP
Mangalore
WSP
Mangalore
HCL Infosystems Ltd 3rd Floor, Shubhram Complex 144, M.G.Road BANGALORE - 560 001
Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday Info Services MATHAD CORNER SOPE NO – G3 PARSWADI CROSS OPP: HALTI CULTURE GARDEN BENGERI MAIN ROAD HUBLI – 580023
ASB0140 Redington India Limited Ground Floor, Diamond Corner, Opp.Sawai Gandhrava Hall. Deshpande Nagar Hubli - 580029 (0836) 2213755, 4256517 ASB0310 Info Services Shop No.19, 23 Iind floor Emkay's Shalimar, Kankanady, Mangalore-575002 Mr.Yogesh Raj.J--9448306727 ASB0540 FRONTIER BUSINESS SYSTEMS #C5,CITY GATE,1ST FLOOR,KADRI TOOL GATE, MANGALORE,575002 9844305512/9844305512 ASB0190 Binary Systems 213, Mahendra Arcade Karangalapady Mangalore
Ph: (0824) 5272000/2493000/2492000 ESP
ESP
ESP
ESP
AnathaPur Area Covered Cuddappa, Kurnool, Bellary, Puttaparthi, Dharmavaram Belgaum
Shimoga Area Covered Davangiri, Chitrudurga, Bhadravadhi,
Mysore Area Covered Chamraj nagar, Mandya
ASB0340
Info Services # 7/9333 A upstairs, Rahamath Nagar Ananthpur-515001
Neelakanta Reddy----9441445037 PH: 0855-4225253, 4283205 ASB0300 Info Services Subhadatta Patil-9448854817 C/o Suresh Patil, plot# 62, Scheme# 51, near Hanuman Temple, pipeline rd Vinayak nagar, Belgaum-590006 PH: 0831-2400238 ASB0320 Info Services C/o Vibhum Infotech
Shantha Masion Gandhi Nagar main road Shivmoga -577201 Raghu.H.M----9886011855 PH: 08282 – 268997. ASB0330 Info Services Mr.Sivaprasd K.S Shop No. 2-A 19th main Kamakshi Hospital Main Road Saraswathipuram, Mysore-570009 ph: 0821-2541325 PH 9900987758
HELPDESK C0-ORD. & ID Nuthan Sagar
[email protected] 40683964
/83577/83578 External-Latha
[email protected], Mark CC to the below persons :
[email protected] [email protected] Internal helpdesk-Chethana
[email protected] Mark CC to the below persons :
[email protected] [email protected] Out location calls
[email protected], Mark CC to the below persons :
[email protected] [email protected] MOUSE MRR CALLS-Dhanalakshmi
[email protected],
[email protected] [email protected] [email protected] Prathibha-98443 05503 80-44229231
[email protected] [email protected] [email protected] / 9844305503---support related calls to Savitha Gudase Mr.Vinod(
[email protected] / 9844802254 ) & Mr.Velu (
[email protected] / 9844244204) for any escaltions Mr.Satishpeter (
[email protected] /9844802253) for any Wyse Thinclients Madhusudhan-9341962727
[email protected] [email protected] [email protected]
Reshma (9845040919)
[email protected]
Mr.Mithun S - 9900240042
[email protected] [email protected] Mr.Shashidhar R - 98861 27504 Mr. Prakash
[email protected] [email protected] Mob No 9900593047 +9180 4011 3156 santoshee Naik
[email protected],
[email protected] Tejas Thimmaiah( 9741102008) Ph 9611108946
Yoshodha
[email protected] [email protected] 9901072688
Rekha
[email protected] 080 - 32404601 Service Eng. Shashikant Jawali 9845961847 Office Co-Ordinator Savitha
[email protected]
Ram Prasad - 080-32925348
[email protected] [email protected]
Helpdesk Coordinator ID & Contact No. Ms. Nandini-080-25308893 / 94 / 95
[email protected] [email protected] Level -1 - Ilyas Ahmed (Support Engineer) 9845553156 Shanmugam - 40015101
[email protected]
Praveen BK
[email protected] Tech Team leader Name (regional) Prakash Kumar 9980080131
[email protected]
Latha.K
[email protected], Mark CC to the below persons :
[email protected] [email protected] Mr.Raj Shaker 9916559355 Vedha
[email protected] [email protected]
[email protected], Mark CC to the below persons :
[email protected] [email protected] Rajeshwari/Karthikeya.B.G/Murugan
[email protected],
[email protected],
[email protected] 9844305512 Karthikeya.B.G-9844305512 Jyotsna
[email protected]
[email protected], Mark CC to the below persons :
[email protected] [email protected] [email protected], Mark CC to the below persons :
[email protected] [email protected]
[email protected],
Mark CC to the below persons :
[email protected] [email protected]
[email protected], Mark CC to the below persons :
[email protected] [email protected]
SERVICE MANAGER & ID Sathyanarayan A Patil
[email protected]
ESCALATION LEVEL, (M)#, ID Sudhendra Nimbalker
[email protected]
Prasanta .K
Shivadas (09940035110)
ALL THE SUPPORT ACTIVITY & ESCALTION
[email protected] [email protected] CSAT / TAT REALTED Saraswathi
[email protected] [email protected] [email protected] ENGINEER DETAILS Saraswathi
[email protected] [email protected] [email protected] LOGISTICS / PART RELATED
[email protected] [email protected] [email protected] Support Manager @ Bangalore
[email protected] 9845321722
[email protected]
Velu (9844244204)
[email protected]
Amoolya, 98442 44289
[email protected] [email protected]
port related calls to Savitha Gudase Mr.Velu (
[email protected] / 9844244204) for any escaltions 02253) for any Wyse Thinclients PRASHANTH KUMAR
[email protected]
Nawaz (9900206329)
[email protected]
GANESH MESTHA
[email protected] 9341442425
Kiran ( 9731077556)
[email protected] Anand, 98400 41409
[email protected]
Mr. Nagesh N G 97422 66158
[email protected]
Durai Manikandan
[email protected] Mobile No: 9901133733
Mr Yatin More 98455 434590
[email protected] Mr.Anslem Sequiera 098205 66434
[email protected] Jagdish Sharma-9900593094
[email protected]
Ajit nair (9845631620)
[email protected] [email protected] [email protected]
Sudesh Puthoor ( 9980006275)
[email protected] [email protected] [email protected]
Mahesh
[email protected]
Jeevan(98455 66464)
[email protected]
[email protected] 93201 81925
[email protected] 9322653829
[email protected] 93201 81925
[email protected] 9322653829
Escalation 1 Mr.Bhanu Prakash
[email protected]
Escalation 2 Mr.Anil Kumar
[email protected]
Raju Hosamani - 9342692760
[email protected] 080-40151818
Kailash Joshi
[email protected] Mob:9313030098
Syedm Imran (Service Manager)
[email protected]
Service Manager ID & Contact No. Syed Imran
9740646351 Level - 3 - Sajid Patel (Branch Manager)
[email protected] 9845951210 Selva Kumar - 9945416583
[email protected] 080-25308893 / 94 / 95
[email protected]
Director/Manager Name (National support manager) First Level Escalation Mr. M. Krishnan Prakash Kumar
[email protected] [email protected] 9980080154 9980080131 080-25583831 Second Level Escalation M. Krishnan
[email protected] 9980080154
[email protected] Shivadas (09940035110)
PRASANTA.K
[email protected]
Prakash SA(93434 04427)
[email protected]
Lakshmi
[email protected] Durairaj (9343310477)
Prashanta (99457 15946)
[email protected] [email protected]
Shivadas (09940035110)
Murugan-9844305512
[email protected]
Srinivas
[email protected]
Jeevan(98455 66464)
[email protected] 9880312556
Prashanta (99457 15946)
[email protected] [email protected]
Shivadas (09940035110)
Prashanta (99457 15946)
[email protected]
Shivadas (09940035110)
Prashanta (99457 15946)
[email protected]
Shivadas (09940035110)
[email protected]
Prashanta (99457 15946)
[email protected]
Shivadas (09940035110)
[email protected]
[email protected]
ESP/WSP/WSA Location IBM Regional Office IBM Chennai
Zone Code
ESP
RVA0751
Chennai
Do not assign any warranty desktop calls from 07.07.11 Please divert all the calls to SBA, Focus & Pentagon WSP
Chennai
ASC0040
Assign only calls logged by same WSP
WSP
Chennai ASC0010 Please do not assign Desktop calls to this partner from 06.07.11
WSP
Chennai ASC0030 Do not assign any calls as partner is under de-certification process
WSP
Chennai
WSP
Chennai ASC0100 Do not assign any calls as partner is under de-certification process
WSP
Chennai
ASC0050
ASC0200
Preffered Partner
WSP
Chennai
ASC0300
WSP
Chennai
ASC0310
WSP
Chennai
ASC0320
Partner de-certified
WSP
Chennai
ASC0470
Please do not assign calls to this partner from 08/07/11 WSP
Chennai
ASC0490
WSP
Chennai ASC0520 Assign All Raigen Power Tech, L & T Calls
WSP
Preffered Partner Assign More calls Chennai
ASC1040
WSP
Chennai
ASC1050
Preffered Partner
WSP
Chennai
ASC1020
Preffered Partner
WSP
Chennai
ASC1070
WSP
Chennai
ASC0833
WSP
Chennai
ASC0540
ESP
Coimbatore
ASC0280
WSP
Coimbatore
ASC0170
Please do not assign Calls from today onwards (29.10.10)
WSP
Coimbatore
ASC0260
Please do not assign calls to this partner from 08/07/11
WSP
Coimbatore
ASC0290
WSP
Salem
ASC1060
stop call allocation from 02.05.2011 WSP
Madurai
ASC0270
WSP
Trichy
ASC0633
WSP
Trichy
ASC0230
WSP
Pondicherry
ASC0733
WSP
Pondicherry
ASC0250
ESP
Cochin
ASC0460
WSP
Cochin
ASC0110
WSP
Cochin
ASC0440
WSP
Do not assign any calls as partner is under de-certification process Cochin ASC1010
WSP
Cochin
ASC0550
ESP
Trivandrum
ASC0530
WSP
Trivandrum ASC0190 Pls don’t assign calls
WSP
Calicut
ASC0531
WSP
Calicut
ASC0150
Please do not assign Calls from today onwards (29.10.10) WSP
Andaman & Nicobar ASC0480
Name & Address IBM India Private Limited IBM Tower 222, TTK Rd, Alwarpet Chennai - 18 Board Nos 044-43952000/43952028 Info services Info Services, Plot No: 1872, 26th Street,I Block, Thiruvalluvar Kudiyiruppu. Anna Nagar West Chennai-600 040. Ph : 044-43543701 / 43453700/ 99400 40655 Fax 42741703 Frontier Business Systems (P) Ltd Woodhead Centre #23,Sivaganga Road Nungambakkam Chennai 600 034. Ph (044) 42011100 /61609191 Fax (044) 28235185 Accel Frontline Ltd Murugesa Naicker Complex Hussain Mansion, II Floor, Chennai-600 006. PHONE NO 42015149/5120 Fax (044) 42015161 CMS Info Sytems South Phase 8,INDUSTRIAL ESTATE AMBATHUR CHENNAI-600058 PH:044-39164444 New Wave Computing Pvt. Ltd. 2nd Floor, # 33, (old No. 16), Prestige Point, Haddows Road Chennai- 600 006 Ph (044) 28312146/47/48 Fax (044)- 28312149 Wipro Infotech CDC-3, Left Wing, Ground Floor, # 105, Anna Salai, Guindy, Chennai - 600032 Phone : 044-30686717/30686714 Fax : 044-30686666 Toll Free No -18003455678 Pentagon Systems and Services Ltd New No 15, Old N0 9 New Tank Street Nungambakkam
Land mark - Near Valluvarkottam Chennai -600034 Ph:28250405 / Fax-28250607 Fourth Dimension 5th Floor, Bali Towers No.1, Abdul Razak Street, Anna Salai Saidapet, Chennai-600015 PH 24354000/42638082 FAX-24343221 Precision Infomatic (M) Pvt. Ltd First Floor, Near Nadigar Sangam No.22, Habibullah Road T. Nagar, Chennai - 600 17 Phone : 42199500/42199527/42199521 Fax: 42199502 Team computers 27, Sait colony I street Egmore, Chennai-8 Ph: (044) 30291000
ORIGIN IT AND FACILITY SOLUTIONS PRIVATE LIMITED Type 2, No 1 Dr VSI estate, Thiruvanmiyur Chennai 41 (044) 42940606 / 636 22542133-36 ext.236/215 GALAXY OFFICE AUTOMATION PVT LTD 30, VGP Victory House, 39, Annasalai, Chennai – 600002 Ph 044-43567808 Fax 044-43567808 SBA Info Solutions Private Ltd New No : 52, 48th Street, Ashok Nagar Chennai – 600083 Ph (044) 24897598 Fax (044-24894657) UNIQUE TECHNOLOGIES Old No: 9, New No: 19, United India Colony, 3rd Main rd, United India Colony, Kodambakkam, Chennai-600024 44-42037704/23751331 VECTRA SYSTEMS AND SOLUTIONS PVT LTD New no 09(old no 69),luz avenue, 5th flr, mylapore chennai 600004 44-24994075/24662285 24994075, 24986866 ROX TRADING & SYSTEMS PVT LTD No15,PUSHPA NAGAR 2ND ST,
Nangam baccam,CHENNAI :-600 034 044- 42068316 / 17 FOCUS COMPUTERS PVT LTD NEW 79 OLD 34, THIRUVALLUVARPURAM 2ND STREET CHOOLAIMEDU CHENNAI-600094 044-23744639,23744770 SGS ELECTRONICS 18/14 3rd Cross Street, Raja Anna Malia Puram Chennai-600028 PH#044-42112211 HCL Infosystems Ltd Murugesanaicker Office Complex 65-B, Greams Road CHENNAI - 600 006
Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday Info Serices 1607, I Floor, Beena House Near Air India, Trichy Road, Coimbatore 641018 Ph 0422- 2303809, 2302619 Redington India Limited No.94A & 95, Prasad Chambers, East Arokiasamy Road, R S Puram Coimbatore - 641 002 Ph (0422) 4372453/ 9942987615 /2492669 Fax (0422) 4372453 Vashini Business Machines # 24/2, Pykara Office Road, 3rd Street, Tatabad, Coimbatore - 641 012. Ph: 0422 - 4372453 / 2499810 / 2498669 Fax : 0422 - 2499810 Aeon Systems India Private Limited Aeon Systems India Pvt Limited 8/4, Race Course SIEMA Building Coimbatore - 641 018 Phone : 0422-6577925 Mobile: 9894659370 TECHMAC INNOVATORS
5/321, L.I.C.COLONY ROAD,SALEM - 636004 9944938973 Vectra Computer Solution 41, Ist Floor, North Veli Street, Madurai- 625 001 Ph : 0452 2350811/2350812/5370811 Telefax : 0452 2350812 Info services 197, Waheed Complex, 1 floor, India Bank upstairs, Dindugal road, Trichy - 620 001 Redington India Limited C70, 10th "C" cross, Thillai Nagar, Opp to Sri Krishna Sweets, Trichy - 18 Ph: (0431)- 2741020, 2741630 Info services No:81, VOC Street, Sanjay Gandhi Nagar, Pondicherry - 605 013. Redington India Limited 3B, Villianur Main Road Natesan Nagar Pondicherry 605005 Ph : 0413-2200314/315 Info services 1 st Floor 41/1276-B Koyikkal chambers C P Ummer Road Cochin-35 Ph- 0484 4031013/2361134 ACCEL ICIM Systems & Services Ltd, 41/1854,Ground Floor, Pulimood Flats,Veekshanam Road Cochin- 682 018 Ph 0484 6517727/0484 3200234/0484 2381755 FRONTIER BUSINESS SYSTEMS N0-G-380,MARATH, PANAMPALLI NAGAR, COCHIN-682036-Kerala Phone-0484-6069191 COMPU MOBILES Colton House, Bank Road, Kaloor 0484-4085800 -Anoop-9961487022 Fax : 0484- 2338760
HCL Infosystems Ltd 4th Floor, Srinivas Chambers 40/7290, M.G.Road Ernakulam, KOCHI - 682 035 Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday Info Services TC 24 / 466 (6) Opp. Yatri Nivas Model High School Road, Thychadu Trivandrum-695 014-Kerala Ph - 0471 - 2334548 Keltron Keltron House, Vellayambalam, Trivandrum- 695 033 Ph (0471) 2724444/2722673, ext 256/281 Fax (0471) 2320176 Info services Sheraton complex. 2 nd Floor,19/1924. P.V Sammy Road, Chalapuram Calicut. Phone: 0495-4020838 Redington India Limited 2nd Floor,4th gate building, PT usha road,Nearer to 4th railway gate, Calicut - 673032 Phone : 0495 -3023900 K Tech Marketing 4, BJP BHAVAN , Middle Point, Port Blair Andaman & Nicobar Islands - 744101 Phone : (03192) 241388 , 236383, 244668 Fax : (03192) 237743
HELPDESK C0-ORD. & ID Deepa
[email protected] Senthil G V
[email protected] Should be changed to Harini Srinivasan
[email protected] Subbulakshmi
[email protected],
[email protected] [email protected] Mouse RR Calls to be addressed to
[email protected] [email protected] [email protected] Pavithra (98407 37621)
[email protected] [email protected] [email protected]
Dhanasekar (9940695334)
[email protected] [email protected] [email protected] [email protected] Ramkumar
[email protected] [email protected] [email protected] Kalaivani - 9840041407
[email protected] [email protected]
Prashnev
[email protected],
[email protected] [email protected],
[email protected] [email protected] [email protected] Tejas Thimmaiah(9741102008)
[email protected] Selvakumar- 9894514333
[email protected] [email protected]
Lalitha/Rajesh - 9840811937
[email protected]
Radhika - 9940680299
[email protected] [email protected]
Dhivya - 044-32564058
[email protected] [email protected]
Selvamuthukumar - 9940115880
[email protected] [email protected]
Govindrajan/98401 21401
[email protected]
Vijayalakshmi - 9500077592
[email protected] [email protected]
Rajakumar -98404-81817/A.Dheenadayalan
[email protected] [email protected] Sasikala-9500029015/Ramanujam-9840299717
[email protected] [email protected]
Mercy / 9840298906
[email protected]
[email protected] [email protected] D. Gunasekar
[email protected] 9841044639
Desigan 9840611172 Helpdesk : 42112200
[email protected]
Betty Grace Anita
[email protected] Tech Team leader Name (regional) Sandeep Kumar 9940147099
[email protected]
Sudha - 9629186775
[email protected]
Boopathi - 9578797395
[email protected] [email protected] [email protected]
Ms Sabitha - 9942987615
[email protected] [email protected]
Ranjith - 9500466110
[email protected]
K Raja-9543479898
9944938973
[email protected] [email protected] Pandi Balaji
[email protected] [email protected]
Ganesh 9894059940
[email protected]
Padma
[email protected],
[email protected] [email protected],
[email protected] [email protected],
[email protected] Senthil Kumar.K 9940040643
[email protected] Rajalakshmi
[email protected] [email protected],
[email protected]
Nina
[email protected] [email protected]
Ramya
[email protected]
Praveen-9567864409
[email protected] [email protected] [email protected] Jaiby John-996149022
[email protected] [email protected]
Geetha P Ravindran
[email protected] Tech Team leader Name (regional) Madhubalan 9895348541
[email protected] Sandhya - 9947838488
[email protected] [email protected]
Dolly - 9746660036
[email protected]
Limna - 9605506298
[email protected] [email protected]
Vikas
[email protected] [email protected] 0495 -3023902 Krishna/Neeman
[email protected] Krishna : 09434281252 Neeman : 09434292395
SERVICE MANAGER & ID V Hemalatha V Hemalatha/India/IBM
ESCALATION LEVEL, (M)#, ID Rajesh Seshadri
[email protected]
Mr.Sendil Kumar.G.V
[email protected] 9940131026 Mr.parthasarathy
[email protected] 9176719202 Shivakumar - 99620-09172
Mr. Shivdas (9176635110)
[email protected]
Ramesh Babu, 9840329446
[email protected]
Pasupathy B, 9840329445
[email protected]
Saranya 9884376126
[email protected]
Saravanan B (09381066688)
[email protected]
Anoop - 9884838642/8144338642
[email protected]
Sudhakar s- 9382102552
[email protected]
Kannan 9840941455
[email protected]
Kiran Allur 9731077556
[email protected]
L. Shanmuga Sundaram 9894435686
[email protected]
S.Swaminathan Regional Manager - Service Delivery 9840729921
[email protected]
Pious ( 98404 24090)
[email protected]
S Anslem - 9820566434
[email protected]
Mr.G.V. Murali 98403 77474
[email protected]
Prabhat K Padhi- 9840711963
[email protected]
Balasubramanian-9841095324
[email protected]
R.Natarajan - 9940667700
[email protected]
Hemachandran 9791151911
[email protected]
Kadar Patcha
[email protected] 93827365890-9944000000
Prabhakar(09940115886)
[email protected]
Kathir 9940115892
[email protected]
Santhosh repali 9320233847
[email protected]
Tasneem khatari - 9833495814
L.M.Mohan-9500077543
[email protected]
Kanthan Nathan - 9500077590
[email protected]
A.Dheenadayalan-98400-93350
[email protected]
K.Manjula-98403-39960
[email protected] K.Sivaperuman - 98400-44145
[email protected] sathyanarayanan- 9840309183
[email protected] Srinivasakumar - 9840299504
[email protected]
Ramanujam-9840299717
[email protected]
M.M.Senthil Kumar M.M.Senthil Kumar
[email protected]
C.D.Balaji-9840298792
[email protected]
9840298793
[email protected] P.Ravi
[email protected] [email protected]
C.D.Balaji-9840298792
Srinivasan 9884009292
[email protected]
Director/Manager Name (National support manager)
Mr. M. Krishnan
[email protected] 9980080154
Arunkumar - 994001708
[email protected]
First Level Escalation Sandeep Kumar
[email protected] 9940147099 Second Level Escalation R Anand
[email protected] 9940151752 Haridas 94437 20050
Gandhi (93631 15363)
[email protected]
Srinivasan 9381382339
[email protected]
Manikandan 9942987616
Shanmugasundaram 09842206795
[email protected]
Hema - 9894659400
[email protected]
Ravi Kumar - 9894659320
[email protected]
B.E.K.SIVAKUMARAN-9543479803
D.ANANDAN-9543479801
[email protected]
[email protected]
Vinod - 9842129797
[email protected]
P.Sivadas (98421 29298)
[email protected]
Arun Kumar 9940017084
[email protected]
Haridas 9443720050
[email protected]
Chockalingam - 9345112235
[email protected]
Sanjay tirupathi - 9341003343 9312437677
[email protected]
Siva Kumar.C 9962009178
[email protected]
Shivadas 9176635110
[email protected]
Balamurugan 9345455865
[email protected]
Srinivasan 9381382339
[email protected]
Shaan (99958 76023)
[email protected]
M.Shivadass 9940035110
[email protected]
Manojkumar 9995034179
[email protected]
Bijju
[email protected]
Ramesh Babu-9840329446
[email protected]
Pasupathy B - 9840329445
[email protected]
Anoop CT-9961487022
[email protected]
SANTHOSH KUMAR - 9961496022
[email protected]
Director/Manager Name (National support manager) First Level Escalation Mr. M. Krishnan Madhubalan
[email protected] [email protected] 9980080154 9895348541 Uday Kumar
Shaan -9995876023
[email protected]
[email protected] 9895242840 M.Shivadass 9176635110
N.Venugopal - 9746660066
[email protected]
Suseela Titas - 94467052536
[email protected]
Shaan
[email protected] 9995876023
M.Shivadass 9176635110
[email protected]
Krishnadas TM
[email protected] 9349104814
Srinivasan 9381382339
[email protected]
Neeman Kumar
[email protected]
Neeman Kumar
[email protected]
ESP/WSP/WSA Location IBM Regional Office IBM Hyderabad
Zone Code
ESP
Hyderabad
ASH0450
ASP
Hyderabad
ASH0040
WSP
HYDERABAD
ASH0870
WSP
Hyderabad
ASH0030
WSP
Hyderabad
ASH0110
WSP
Hyderabad
ASH0120
WSP
Hyderabad
ASH0460
WSP
Hyderabad
ASH0470
WSP
Secunderabad
ASH0200
WSP
Secundrabad
ASH0170
WSP
Secunderabad
ASH0890
ESP
VIZAG(Visakhapatnam)ASH0190 Area Covered Srikakulam, Viajayanagaram
WSP
Vizag
ASH0160
WSP
Visakapatnam
ASH0860
WSP
Vishakapatinam
ASH0880
WSP
Visakhapatanam
ASH0900
ESP
Vijayawada ASH0180 Area covered Guntur, Tenali, Kammam, Kottakudam, Rajmundry
WSP
Rajmundry
ASH1010
Name & Address IBM India Private Limited Uma Aishwarya House, 8-2-502/1/AG, Banjara Hill Rd#7 Hyderabad - 34 Board nos : 040 - 66980700 / 39380700 Extn: 80722 Fax Nos : 040- 23350265 Info Services #7-1-58,Flat No306 &307, Divya shakti Apartments, Opp to sidhi Jewellers,Lalbanglow, Ameerpet Hyderbad-500016 PH NO:040-40177261, 62 / 040-23731598 Frontier Business Systems (P) Ltd., Frontier Business Systems (P) Ltd., 6th Floor, Melkins Maheshwari Mayank Plaza Greenlands, Begumpet Hyderabad 500016 Ph-040 - 44229191 Fax Number - 040 - 44229192 NEWWAVE COMPUTING PVT LTD No.74/A,SRI RASTHU TOWERS,VENGAL RAO NAGAR,
S.R.NAGAR,HYDERABAD-500038 Phone-040-401533347/+91-9000122455 CMS Info Sytems 6/3/569/1, 2nd Floor Surana House Somajiguda Hyderabad Phone (040)-39183235/236 Fax (040) 23321248 Silicon Systems Sudha House,1st floor Tilak Road,abids Hyderabad- 500 001 Ph (040) 24754846/5044/8141 040-24755044 Wipro Infotech 6th floor, Surya Towers, SP Road Hyderabad Ph: (040) 27845196/27811478 Toll Free No -18003455678 Galaxy Office Automation Pvt. Ltd MIG. 6/A, Street No. 3, B K Guda, S R Nagar, Hyderabad -500038 Andhra Pradesh Ph No 9820011283 Fax No 91-22-24373143
Note: Don't Assign Calls to Galaxy till further communicationNotice from Ushas. HCL Infosystems Ltd HCL Towers Plot No.44, Dwarkadas Colony Chikoti Gardens, Begumpet HYDERABAD - 500 016 Andra Pradesh Note: Don't Assign Calls to HCL till further communicationNotice from Alok Panday
Gowra Bits & Bytes # 1-8-144,1st floor, P G Road, Secunderabad 500 003 Phone: 27818483,66385718,66387444 Abacus Net-comm Flat No. 301, MCH No. 6-3-347/12/A/1/8/301 Jaya Enclave, Dwarakapuri Colony,Punjagutta Hyderabad - 500 048 Ph No:91 40 27000235/91 40 30722068 BLUECOM TECHNOLOGIES PVT. LTD. H.no -1-1-10/2,First floor,S.P Road, Secunderabad-500003 040-39100957 / 58
Info Services Mr.P.Chandra Sekhar H no : 43-11-5, 1st floor Subbalaxmi Nagar Visakhapatnam-16 Andhrapradesh Office landline no : 0891-3202131 Innovative Information 10-1-38/A, 1st floor, Waltair uplands Next to Dubai Mall Vishakapatnam - 3 Ph : 0891 2745081 Abacus Net-comm FF3, 1 St Floor,Satya Lakshmi Vinayaka towers, Madhura Nagar. Visakapatnam. Ph No : 0891 2711279 / 0891 6464010 Fax: 91 40 2711279 SILICON BUSINESS SOLUTIONS PVT LTD
202.ESWAR PLAZA DWARAKA NAGAR, VISHAKHAPATNAM-530007 0891-6660444/0891 – 2700339 9866223308/9848653430
CA&S SOLUTIONS (P) LIMITED # 47-10-20; Flat No: B2, 302 3rd floor, Dwaraka Plaza, DwarakaNagar Main road Visakhapatnam - 530 016 Ph: 0891-2563087; Tele-Fax: 2716 787 Info Services INFO SERVICES, G.F-1,FIRST FLOOR, ANJANA APARTMENTS, STADIUM EAST ROAD, LABBI PET, VIJAYAWADA - 520 010. OFF: +91 - 0866 2430677 VENKAT COMMUNICATIONS Door no 46-7-35,Visramarcade,Near Muncipal Park, Danavaiteta,Rajmundry 533103, 883-2461987/98662 42007
HELPDESK C0-ORD. & ID Sunanda
[email protected]
0 Extn: 80722 Priya
[email protected] [email protected] [email protected], Ravisankar (09676401377)
Neeraja ( 98854 63854)
[email protected] [email protected] [email protected] Neeraja ( 98854 63854)
VASUDHAVAN
[email protected],
[email protected]
Rajkumari / Gopal
[email protected] [email protected] 9949499809 9701110079 Sonali Pandit (09985820315) Neha
[email protected] [email protected] [email protected]
Tejas Thimmaiah( 9741102008)
[email protected],
[email protected] [email protected],
[email protected] Radhika (27722538) SAMATHA/09295751002
[email protected] [email protected] 040-32445323 Cust support eng. Mehboob
K Prakash
[email protected] Tech Team leader Name (regional) Vivian Paul 9989133618
[email protected]
customer care number: 9866669152
[email protected] [email protected] Raja Rajeswari
[email protected] 98484 33587
G.S Thakur-9885070740
[email protected] [email protected]
Prabha 0891 - 3202131
[email protected] [email protected] [email protected] Engg Name Mr. Rajesh Kumar 9618123475 Gajapathi
[email protected] [email protected]
Satish/Rajani
[email protected],
[email protected] 9848162564/9666653262
Subhashini (Call co-ordinator)
[email protected],
[email protected] 0891 – 2700339
Rajubabu
[email protected]
Ms. Jyothsna 0866 - 2472677
[email protected] [email protected] [email protected] Engg Name Mr. Syam Prasad 9908732472 Ravi kumar
[email protected]
SERVICE MANAGER & ID Sathyanarayan A Patil
[email protected]
ESCALATION LEVEL, (M)#, ID Sudhendra Nimnalker
[email protected]
Ravisankar (09676401377)
[email protected]
Prashanta (99457 15946)
[email protected]
[email protected]
[email protected]
NAVAZ
Basava raju (0986628873) Ramesh
[email protected]
Hatul Bhatt
Sunil (9885309854) Ramesh
[email protected] 9000292919
Jayvanth Poonam(9848005086)
[email protected]
[email protected] [email protected]
Sudesh Puthoor ( 9980006275)
[email protected]
[email protected]
[email protected] 93201 81925
[email protected] 9322653829
93201 81925
[email protected] 9322653829
[email protected]
Director/Manager Name (National support manager) Mr. M. Krishnan
[email protected] 9980080154
First Level Escalation Vivian Paul
[email protected] 9989133618 Second Level Escalation Joby John
[email protected]
Prasant K 99891 820538 Prashant K
[email protected] B.Sudhakar
[email protected] 9848924228
Jaya Prakash.G
[email protected] 9848040434
Prashanta (99457 15946)
[email protected]
Shivadas, 98410 35110
[email protected]
Shyam
[email protected]
Suresh(9849129333)
[email protected]
Ravi Kumar 9246677050
Satish.K
[email protected] 98481 62564
K. Nageshwar Rao
[email protected] 9866223308
Haridas. U
[email protected] 9848653430
Prashanta (99457 15946)
[email protected]
Shivadas, 98410 35110
[email protected]
EL, (M)#, ID
Shivadas, 98410 35110
[email protected]
Vijay Wadhi(9848005080)
[email protected]
980006275)
Subbaram Gowra (09849004358)
[email protected]
G.Ramesh
[email protected] 9000292919
ESP/WSP/WSA Location IBM Regional Office IBM Delhi
Zone Code
ESP
ASD0450
Delhi Start assigning MRR calls
to MS compserve Delhi only
Assign all Agra calls to MS Compserve ASP
Delhi
ASD0630
Note:- Don’t assign MA calls
greater than 100 k.m to cache
WSP
Delhi
ASD0020
Don't assign both DT & Server calls (28.04.11) WSP
Delhi
ASD0030
Note: Don't Assign MA calls to
CMS Bhopal and Delhi
WSP
Delhi
ASD0050
WSP
Delhi
ASD0090
WSP
Delhi
ASD0080
WSP
Delhi
ASD0160
WSP
Delhi(Gurgaon)
ASD0190
WSP
Delhi
ASD0210
WSP
Delhi
ASD0220
WSP
Delhi
ASD0230
WSP
Delhi
ASD0660
WSP
Delhi
ASD0600
WSP
Delhi ASD0690 Please Do not assign Desktop Calls to this Partner from 01.07.11 onwards till further Notice
WSP
Delhi
ASD0100
WSP
Delhi
ASD0700
WSP
Delhi Note:Assign only Warranty calls of PC all customer. Don’t Assign TP Calls
ASD0770
WSP
Delhi ASD1050 This Partner is de-certified from today onwards (02.06.11) please so not assign any calls.
WSP
Delhi
ASD1090
WSP
Delhi
ASD1120
WSP
Delhi
ASD1150
WSP
Delhi
ASD2220
WSP
Delhi
ASD1040
WSP
Delhi
ASD1060
WSP
Delhi
ASD1070
WSP
Delhi
ASD1210
WSP
Delhi
ASD0740
WSP
Gurgaon Note:Only mouse calls to be assinged
ASD0760
WSP
Gurgaon
ASD1140
WSP
Faridabad
ASD1080
WSP
Karnal
ASD1270
WSP
Hisar
ASD1330
ESP
Lucknow
ASD0750
WSP
Lucknow
ASD0460
WSP
Lucknow Note:Assign only Warranty calls of PC all customer Don’t Assign TP Calls
ASD0780
WSP
Lucknow Note: Don't Assign Calls to Galaxy
ASD0580
WSP
Lucknow
ASD4440
WSP
Lucknow ASD1110 Do not assigning any calls till futher update
WSP
Lucknow
ASD1030
WSP
Lucknow
ASD0720
WSP
Noida
ASD0710
WSP
Meerut
ASD0680
WSP
Varanasi
ASD0560
WSP
Varanasi
ASD1100
WSP
Kanpur
ASD0390
WSP
Allahabad
ASD1020
WSP
Aligarh
ASD1230
WSP
Bareilly
ASD1130
WSP
Bareilly
ASD1320
WSP
Gorakhpur
ASD1240
WSP
Muzaffar Nagar
ASD1260
WSP
Saharanpur
ASD1280
WSP
Ghaziabad ASD1010 Do not assign Any calls till further communication with immediate effect From 20/06/2011
ASP
Chandigarh
ASD0310
WSP
Chandigarh
ASD0320
WSP
Chandigarh
ASD0550
WSP
Chandigarh
ASD0730
WSP
Ludhiana
ASD0420
WSP
Jalandhar
ASD1340
WSP
Amritsar ASD1350 Assign the calls to this partner from today onwards (17.05.11)
ASP
Jaipur
x
ASD0340
Do Not Assign Any calls Till further communication WSP
Jaipur
ASD0330
Assign Only Lenovo only warranty calls
WSP
Jaipur
ASD0654
Assign MA / SO calls only
WSP
Jodhpur
ASD3330
WSP
Kota
ASD1160
WSP
Udaipur
ASD1310
WSP
Dehradun
ASD0380
WSP
Dehradun
ASD1180
WSP
Nainital / Haldwani
ASD0620
Pls DO not Assign Any calls
WSP
Nainital / Haldwani
ASD1220
WSP
Almora
ASD1250
ASP
Indore
ASD0880
Pls DO not Assign Any calls 13.04.2011
ASP
Indore
ASD0980
Assign MA & Warranty Calls
WSP
Indore
ASD0430
WSP
Indore
ASD0440
WSP
Indore
ASD2280
WSP
Bhopal
ASD0470
Note: Don't Assign MA calls to
CMS Bhopal and Delhi
WSP
Bhopal
ASD2190
WSP
Gwalior
ASD2180
Do not assign AGRA calls
WSP
Shimla
ASD1200
WSP
Jammu
ASD0670
WSP
Srinagar
ASD1300
Name & Address IBM India Private Limited First Floor, BirlaTowers 25, Barakhamba Road Cannaught Place New Delhi Ph. No : 011 - 43680500 Ext. 80522 DID No. 011 - 43680522 Fax No. 011 - 41511871 M.S Compserve Pvt. Ltd. 606, Prabhat Kiran 17, Rajendra Place, New Delhi- 110 008 Phone (011) 25822030/25823545 Fax: (011) 25822030 Cache Technologies 702-703, 7th Floor, Siddhartha Building Nehru Place New Delhi-19 Ph: 011-47150702/ 47105710/728 Mb: 9312687106,9313816147,0990422029,9868160215 Comhard Technics(I)Pvt. Ltd 312, Vikas Complex, 37 VS Block, Vikas Marg, Opp. Nathu Sweets Shakarpur, Delhi - 110092 Phone: 43022768 / 769, 28822517 CMS Info Sytems 257,Okhla Industrial Estate Phase-III,OPP-Post Office, New Delhi 110020. PH:-30888444/45/46 ext:- 419 Fax : (011) 30888398 CCS Computers Pvt Ltd 3rd Floor, Skipper House, 62-63, Nehru Place, New Delhi - 110 019 Ph: (011)26413959,26423959,26463959 Fax: (011) 26224339, 26288463 Iris Computers Ltd A-155, Road No 4, Mahipalpur Extension, New Delhi 110037 Tel 011 26782505, Fax 011 26782510-11 HBS Systems Pvt. Ltd. 107-108, Padma Tower II, 22, Rajendra Place, New Delhi-110008 Phone (011) 25767117-25814024 25814025-25826803 PC Solutions P Ltd.
12, Sant Nagar, East of Kailash, New Delhi-110065 Ph 26213355 , 26467500 , 26474020 Fax (011) 26476822 Direxxions Technologies Pvt Ltd 547A - Sector 37, Pace City - 2 Industrial Area, Udyog Vihar Phase-6 Gurgaon - 122 001 HARYANA Quantm Helpdesk(Toll Free)-1800-180-0786 Targus Technologies Plot Number - 218, Phase IV, Udyog Vihar, Gurgaon - 122016 Hello:0124-4742320 /322/ 323
Team Computers Pvt. Ltd. No.1, Mohammadpur New Delhi 110066 Phone : 42004205/203/144, 42004200 Fax : (011)26188834 Phone Gurgaon (0124) 2561573/74/75
Techpark India Pvt. Ltd. Techpark India Pvt Ltd. A-247 Okhla Phase-1, New Delhi-110020. Ph (011) 40570016, 17,18, 19 Board +91 1140570000 Fax +91 11 40570004 Unique Infoways Pvt Ltd 308, IIIrd Floor, Skylark Building, 60, Nehru Place, New Delhi-110019. (91-11) 26445601, 41617999 Fax 011-26230900 Wipro Infotech. 1st Floor, Rattan Jyoti Commercial Complex, 18, Rajendra Place, New Delhi-110008 Ph No 011-32991004/09312425014 New Delhi -110008 Toll Free No -18003455678 Galaxy Office Automation Pvt. Ltd Flat No. 107 Pankaj Plaza, Plot No. 15, Site No. 37 & 38, L.S.C, Kalkaji New Delhi - 110019 Tel.: 011-32464512
Fax: 011-26228455
Icon Marketing Pvt Ltd 210 A/4, Ground Floor Shahpurjat Near 'N' Block, Panchsheel Park New Delhi 110049 91-11-26491529, 26491538 Mayank's IT Solutions Pvt. Ltd E.mail:
[email protected] 177A/1, Jeevan Nagar Behind Jeevan Hospital,Opp Maharani Bagh New Delhi-110014 India Intarvo Technologies Limited D1/3,Okhala industrial area. Phase 2,New delhi-20 Haryana. Help Desk-0172-5043126 IT-Coordinator-0172-5043128 COMPUTERS NETWORK AND TELECOM INDIA PVT LTD 206,Siddaratha Building,96,Nehra Place,ND-110019 9310031883, 011-47120011 OMNI INFOWORD PRIVATE LIMITED B1-/144,3RD FLOOR,NEW KONDI MARKET, NEAR MAYUR VIHAR-III,DELHI-110096 011-22615345 SG INFORMATICS (I) PVT. LTD 706 Ashok Bhawan 93 Nehru Place New Delhi 011-26295461, 41607556,26287496, +91-11-26446446-7 TRICORNIO TECHNOLOGIES 209,gk ghouse,187-a,san nagar,East of kailash,new Delhi-110065 011-41003016 ALLIED DIGITAL SERVICES LTD 95, Shambu Dayal Bagh, Old Eshwar Nagar, Okhla |New Delhi -20 (011) 2684 2923, 24, 25, 9999016301 AXIS MARKETING 196/16B IInd floor,ramesh market, east of kailash, new delhi 110065. 011-4760-4444/26291139
CORPORATE INFOTECH PVT LTD A-16,LGF,Jangpura Extention,New Delhi-110014
COUNTDOWN TECH PVT LTD Countdown Tech Pvt Ltd.112,Tribhuvan Complex,10th milestone,Mathura Road,Old Eshwar Nagar,New Delhi-65
Comnet Vision (India) Pvt Ltd B-1, Aggarwal Bhawan, 35-36, Nehru Place New Delhi Pho No – 011-26210431 HCL Infosystems Ltd G-8 & 9, Sector - III NOIDA - 201 301 Delhi Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday Info Services Jay Plaza, 3rd floor old DLF Colony, Sector 14, M.G.Road, Gurgoan Haryana - 122001
[email protected] Ph:0124 -4231459/60/61/62/63 Fax:0124 -4231462 STERLING INFOWAYS PVT. LTD Independent shed no.38, Hartron Complex,Electronic city, Gurgaon (Haryana)122015. 0124-4278800/01/02 DIGITECH SERVICES PVT LTD FF-7,SCO,100-101,NEAR ICICIBANK,COMMERCIEAL CENTER SECTOR-16,FARIDABAD-121002,HARIYANA. 0129-4073326/4073328 Ms.Jyoti Sharma Infotech Computers & Communications SCO 204 , Sector 12 , UE , Karnal , 132001 132001
TMC Infoway TMC Infoway , 22-23, Lajpat Rai Market, Opp. Elite cinema Railway Road Hisar 9254140464, 9254140468, 1662-240460
M.S Compserve Pvt. Ltd. 7,Janapath Road,Aliganj
LUCKNOW-226001 Uttar Pradesh Tel: 0522 407 3317 Mobile No: 09621855508 Insight Business Machines Pvt. Ltd. C-163/A, Sector - B Near Next Showroom,Aliganj Lucknow - 24 Ph. 0522-2325047 / 3293439 / 4024236 Intarvo Technologies Limited B-48,A Nirala Nagar, Near IT Chouraha, Lucknow-226001 Uttar Pradesh Mobile:9811030535/9810041675 Board Line:011-40757551 Ext 528 Galaxy Office Automation Pvt. Ltd Kohil House,4E,2nd Floor, Ramtirth Marg Lucknow-226001 ph:0522-3207112
Century Computers BGF, Sana Palace-II, Opp. Saharaganj Mall,Hazratganj, Lucknow- 226 001 0522-2234219, 9889199905 RED BROOK I T PVT LTD red brook it (P) ltd, RBL ROAD, Baba Dyal singh Hata , behind Akash Ganga Tower, New Hyderabad Lucknow 9793111553 AXIS MARKETING Flat no 201,Gulmarg Appartment,5 Jopling Road Lucknow-UP Pin-226001 0522-4010591/4008247 9310004483 HCL Infosystems Ltd 8-A, Faizabad Road Opp. Dua Ka Ghar Mahanagar LUCKNOW - 226 006 Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday HCL Infosystems Ltd E- 4,5,6 Sector-11 Noida,UP Noida
Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday Perfect Computer Network 25/1 Mangal Pandey Nagar Opp. Central Excise Office Garh Road, Near CCS University Meerut-250004 Ph 0121-2760465, 2604158 Fax-0121-2760465 Redington India ltd. D-58/12, A-82, 1st FLOOR Gandhi Nagar Colony SIGRA, Varanasi - 221 010 Ph. 0542-2227582/ 2227583, 3206907 RED BROOK I T PVT LTD B-37/122, Shri Krishna Complex,RathyatraMahmoorganj Road,Varanasi-221010. Redington (India) Limited 112/8. Benajabhar, Opp. Sachiv Niwas Swaroop Nagar, Kanpur– 208002 Phone (0512) 2546482 /2555852 aliganj, Lucknow- 226024 AR SOFT SOLUTIONS 7, Kamla Nehru Road, Civil Lines, Allahabad 9336847362 Cosmic Technologies Shop No. 24, First Floor,Muzzammil Complex, Near Zakir Hussain School ,Dodhpur , Civil Lines,Aligarh, 202002 SONARA INFORMATICS Address-146,civil lines,Bareilly ,243001-india 9359611113 Sonara Informatics Sonara Informatics , 146 Civil Lines , Near Circuit House , Bareilly , Uttar Pradesh BAREILLY Creative Computers Creative Computers , 5 Pushpanjali Complex , Shahi Market , Cinema Road , Gorakhpur-273001 0551-2345759 Mr. Bhuvaneshwar Singh/Mobile No. 09936300990 Iconic Systems Iconic Systems , 148 , Ansari Road , Muzaffar Nagar , 251001 0131-2441164-9319409320/9412215001.
Maharaja Communications Maharaja Communications , 1st Floor Opposite Sophia Market , Court Road , Saharanpur 0132-2712082 Pioneer Computers Pioneer Computers , 343 Ambedkar Road , Opposite Shipra Hotel , Ghaziabad , 201001 0120-2790040 / 09212296401 Spectra Computech Pvt Ltd Sco:-2923-24 Sector 22-C Opposite Markfed, Chandigarh (160022) Ph:-0172-4305555 Fax-01725087264 Redington India Limited S.C.O No.5, Sector 20-D, First Floor Chandigarh - 160 020 Phone : (0172) 2776131/2776108/2713499/DID NO.: 0172-3255682 Fax : (0172) 2713499 Fore Solutions Pvt Ltd Sco 319,Sector 40D, Chandigarh Ph.: 0172-2691277, 2687365 3098762, 5089766 HCL Infosystems Ltd SCO - 66-67, Sector - 17A CHANDIGARH - 160 017
Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday Redington India Limited Noble Enclave, First Floor, Opp Park Plaza Hotel , Ferozepur Road , Ludhiana ( Pb ) Phone (0161) 2402511/2401299 Touch Automation Pvt Limited 2 b , Dashmesh Nagar,1 st floor,K 4 Restaurant Near Railway Crossing,Garha road, Jalandhar 0181-2460285/9417094584/09876298833/09888448484 Vast Computers Vast Computers , SCF 23 , First Floor , A Block Market , Ranjit Avenue , Amritsar 143001 0183-2500510 Sequel Infocom Pvt. Ltd. 401-404, Geetanjali Towers,
Opp. Bal Niwas, Ajmer Road, Jaipur-302006 Tel: 0141- 2222024, 2222705. Fax: 2222705/ Icon Integrated Services 9A, Sunshine Enclave, Uniara Garden Uniara Garden, Moti Doongri Road, Jaipur-302004 Phone : (0141) 2624250/2621252 Fax :(0141) 2624250 M S Compserve C/o Icon Integrated Services 9A, Sunshine Enclave, Uniara Garden Uniara Garden, Moti Doongri Road, Jaipur-302004 Phone : (0141) 2624250/2621252 Fax :(0141) 2624250 BlueBell Computers First Floor , Amardeep Complex , Main B Road, Sardarpura , Jodhpur , 342003 0291-2640039/2634982 9314040039/9314224358 CRYSTAL COMPUTERS Kotri Road, Near Rai Beauty, Gumanpura Kota ( Rajasthan ) PIN 324007 0744-2392659, 2390257, 2390915 Shri Vinayak Digiteq Shri Vinayak Digiteq , Inside NB Rice Mill , Near Old Station , Ayad , Udaipur , 313001 9024869815/0294-2491169, 2490931
Redington India Limited Shop # 10 , Tilak Complex Tilak Road Dehradun 248 001 0135-2727797,2724045 NATRAJ ENGINEERING SERVICES 4 old survey Road Dehradun 248001 CSPL Computers Pvt. Ltd. Rajani Gandha Arcade, Bhutia Padav, Nainital Road Haldwani Pin Code : 263141 Ph. 05946-284367 9336841294/9412445483 - roopam saxena Comps & Keys comps keys jail road chauraha, kaladhugi road haldwani
Opp. GGIC School, Haldwani Nanital-263139 05946-322563, 9758542292 Dev Mohini Printers & Suppliers Dev Mohini Printers & Publishers , Mall Road , Jakhandevi , Almora , 263601 05962-211222 , 9319239410/05962-211222 , WYSETEK SYSTEMS TECHNOLOGISTS PVT LTD C/O 9/2, Ajay Bagh Colony, Near Tulasi Palace, Musakhedi, Indore (M.P) 452001 022 66662727 9826028057 INFO SERVICES 76, Kagdi Pura near Balvinay Mandir School Floor no.26, Fathima Manzil Indore- 452010 011-244842222 Worth TechnologyP. Ltd. 206, Apollo Tower 2, MG Road, Indore 452001 Phone :(0731)2529455, 2529355 Fax- (0731) 2513241 Redington India Limited Redington India Ltd. Ground Floor, D-10, Blk No.5, Malwa Tower, Guitar Wala Square, Old Palasia, A.B.Road, Indore.-452001 Netcom Computers Netcom Computers , 106 Diamond Trade Centre , 3-4 Diamond Colony , Indore , Madhya Pradesh Indore 452001 0731-2543333 CMS Info Sytems CMS COMPUTERS LIMITED 153,Guru Arcade,1st Floor, M.P. NAGAR, ZONE-I, BHOPAL-M.P. PIN-462011 0755-4286006 Latest Information Technology M 8-9 Shirishti Complex Zone 1 , M. P Nagar , Bhopal , Bhopal 462011 0755-3012488, 0755-4270073 Computer Palace Computer Palace , 104 Kartik Plaza , Jinsi road 1, Gwalior , 474001 0751-2638281
ELINE Eline,Hanskutir,Khalini,Shimala,Himalachapradesh-171002 0177-2627456/7455-9418051050
Digitech Systems 117,Canal Road 1st Floor,Bhandari Complex,Jammu-180016 Ph 191-2561574 Fax- +91 01912563537 Sheikh Enterprises Yatri Bhawan , Durga Nag Road , Somwar , Near Burn House School , Srinagar , 190001
HELPDESK C0-ORD. & ID Surbhie Gupta
[email protected]
Manish/ Kanika
[email protected],
[email protected] [email protected]
Deepak Gupta/Sangeeta /Samita/ Raghavendra Singh
[email protected] [email protected] [email protected] [email protected] Arun Goyal (9818866113)
[email protected] [email protected] [email protected] Madhu Kunwar
[email protected] 30888419
Ms Meenakshi
[email protected] 011-26463959, 26233959 011-26288464, 26453797 011-26423959, 26433959 Paul Toms
[email protected] 9891452547
Ranju Praasher
[email protected]
Level 1
Asha Bisht (Coordinator) Ph 26213355 , 26467500 , 26474020
[email protected], indent @e-pspl.com Lalit Rajotiya
[email protected],
[email protected] [email protected],
[email protected] Tel: 0124-2370315-19 Mobile +91 9582 228 310 Mobile +91 9873 235 969 Sudip Das(9953325772)
[email protected] 0124-4742320 // 9953325772
1st Level Vikram Minz - TL - 011-4200 4155 42004100/1800114200/18001024200
[email protected] [email protected] [email protected] [email protected]
Sonia /Babloo
[email protected],
[email protected] [email protected]
Satendra Kumar( +91-9818670742)
[email protected] [email protected] [email protected] [email protected] Krishan Jindal Help desk 1800 345 5678 / 09980556533
[email protected],
[email protected] [email protected] 9945563222
[email protected] Deepak
[email protected],
[email protected] Tech Name Ravi
[email protected] 9313659407
Project Manager for Reliance Communication CC to Shailesh Varpe
[email protected] [email protected] [email protected] Ashish
[email protected] 9810020401
Ms.Santosh Sharma (9999319814) Office Phone:- 26343308/ 9999790796/97
[email protected] 09811157354(M)
Reena Rawat
[email protected] [email protected] ,
[email protected] 9717624955 Shilam Verma
[email protected] [email protected] Sanjay K Jha 011-22615345 Hema
[email protected] [email protected] Kishlay Rai
Poonam-Pho No -(011) 2684 2923, 24, 25,Rubul chetia-9999016301
[email protected],praem
[email protected]
Gandharv/ V K Gupta-9310504488 9310536423
[email protected],
[email protected]
Vinod Kumar 24371666/888
[email protected]
Harish Choudhary 919910100846
Tech Name - Mr. Narinder Rattan - 9811375122
[email protected] [email protected] [email protected] [email protected] Sunil Sharma
[email protected] Tech Team leader Name (regional) Satgur P Gaur 9810564675
[email protected] Shalini Updhyay
[email protected] [email protected],
[email protected] 0124 -4231459/60/61/62/63
[email protected],
[email protected] Co-ordinator ( Tanika/ Chinkey)
[email protected] [email protected]
Mr. Harminder Virk
[email protected],
[email protected] infotechhs@sify Rampal/Pradeep 09254140468/9254140464
[email protected]
Mr.Ajay Kumar
[email protected]
[email protected],
[email protected] 9621855508 Maya
[email protected],
[email protected] Mob: +91 9833495600
Mr.Raghvendra
[email protected] 9695095688
[email protected],
[email protected] Vinod Chaudhary/094156 41315 Service engineer Manish Dubey/0522 3053095 Branch head Sanjay saxsena/0522-3207112 Arshad Ali 0522-2234219, 9889199905
Ajay singh 9793111553
[email protected] [email protected] Naveen Kadiya-9310104476
[email protected] [email protected] Basudeb Murmu Ms.Omna
[email protected] Tech Team leader Name (regional) S.George 9936792750
[email protected]
Sharma
[email protected] Tech Team Leader Prasenjit Dhar 9810883809
[email protected]
Sachin Tyagi - (09927015376) / Nusrat
[email protected] [email protected] [email protected] [email protected] 9837637785
Arun
[email protected] [email protected] [email protected] Avadhesh Tiwari MOB: + 91 9792578850 +91 9455290112
[email protected] [email protected] Anil (98390 31938)
[email protected] [email protected] [email protected]
Shreya/Amit Purwar 9336847362
[email protected] [email protected] Farhan Shikoh 9837041941
[email protected],
[email protected]
9359611113
[email protected],
[email protected] Mr. Dilip Keshwani 0581-3290560
Manindra Kishore Mohd. Jawaid Quamar/ Mobile No. 09936300992 ,
[email protected],
[email protected] Mobile No. 09936300990 Email Id. Mr. Vikas Singhal
[email protected],
[email protected]
Pankaj Malhotra
[email protected], 9358362898 Mubeen Khan 0120-2790040 / 09212296401
[email protected],
[email protected] [email protected] SUPPORT
[email protected],
[email protected] Ph:-0172-4305555 RANJIT YADAV/ Upasana 0172-5025422,5025440,09915065617 Jyoti
[email protected] [email protected] [email protected] Neeta
[email protected]
Sanjeev Kumar
[email protected] Tech Team leader Name (regional) Vinay Agarwal 9876711575
[email protected]
Anuradha
[email protected] [email protected]
Supreet Singh / Surinder Kaur
[email protected] [email protected] Hemant Nanda
[email protected] [email protected] Manish (9314480632)
[email protected]
[email protected] mobile number-9314014111 Priyanka Ajmera/ Surbhee
[email protected]
Priyanka Ajmera/ Surbhee
[email protected]
Mr.Mahendra Singh
[email protected] [email protected] 9314224358 giriraj-09829038257
[email protected]
Mr. Ajay Agarwal 9024869815/0294-2491169, 2490931
[email protected]
Geeta Sharma
[email protected] [email protected] [email protected] Vinod 9759155899
[email protected]
Surender singh Dhela -(9410172471)
[email protected],
[email protected] [email protected], 0522-2635217-9, 9335699310 Chintel House, 16 Station Road, Lucknow
Himani / Tech Name - Manoj - 09456730242 05946-322563, 09808770736
[email protected] [email protected] [email protected] Mr. Pradeep
[email protected],
[email protected] 9319239410, 9411113111/05962-237463 Shrishail Prachande
[email protected],
[email protected],
[email protected] Harshit Aranya 9826028057/9765203853 Co-Coordinator Name - Ms.Babitha - 011-244842222
[email protected] [email protected] [email protected] Tech Name - Mr. Avinash 9958161717 Kalpana Rathore
[email protected]
Reena
[email protected],
[email protected] [email protected] [email protected] 0731-4262520 0731-4262501 Mr. Nitin Poddar 0731-2543333
Nilima (09755092880)
[email protected]
Mr. Bhupendra Singh Gaur
[email protected] Ram Nagori-9301100200
[email protected] [email protected]
Balkar
[email protected] [email protected]
[email protected]
Irfan 9906805145
[email protected]
SERVICE MANAGER & ID Santosh K Choudhary/India/IBM,
[email protected]
ESCALATION LEVEL, (M)#, ID Sanjay Khare
[email protected]
Mr. Mohinder Singh, 98110 11262
[email protected]
Mr. Mohinder Singh, 98110 11262
[email protected]
Alok Gupta (09312278408)
[email protected]
Prathna Gupta (9810273558)
[email protected]
Vineet-9810027830
[email protected]
Pramod K Goyal - 9810127830 (Director)
[email protected] [email protected]
Atul Maheshwari
[email protected] Mobile 9811118189
Rajeev Kumar (Regional Manager)
[email protected] Mobile #9350808660
K K Gautam
[email protected] Mob:9717497515 011-26463959, 26233959 011-26288464, 26453797 011-26423959, 26433959 Mr. Suresh Joshi (9818422878)
[email protected]
Tarun Malik
[email protected] Mob:9810273642 011-26463959, 26233959 011-26288464, 26453797 011-26423959, 26433959 Goldy Soni
[email protected] Ph 9910038368
Ajay Mittal
[email protected] 9811066778
Ajay Mittal
[email protected] 9811066778
Level 2
D Chandershekhar, 9810065547
Rajeev Kesharwani Ph 9873097411
[email protected]
[email protected]
Rakesh
[email protected] [email protected] 9958795716
Sanjay Bakshi
[email protected] 9313110900
Ashvni Kumar
[email protected] 9999984941
Tauqeer Alam
[email protected] Mob:9711001227
2ndLevel :Satish Raturi 011-4200 4297 / 9310959121
[email protected]
3rd Level :Kailash Joshi 9313030098 /011-42004253
[email protected] SPOC for IBM warranty
Sanjeev (98185 97387)
[email protected] 9818597387
Rajive Anand
[email protected] 9810044377
Vipul (98103 44524)
[email protected]
Surinder Singh
[email protected]
Rakesh Pandey
[email protected] 9810273260
atul(9313922311)
[email protected] Tel.: 011-32464512 Fax: 011-26228455
Vineet (9320181925)
[email protected]
Vijay Makhija
[email protected] 9810509510
Bhupesh Maggo (9873200363)
[email protected]
Director Vijay Kumar Sethi Mob 09810134504
[email protected] Veena sethi
[email protected] Neha Batra (98111-57354)
[email protected]
Mr.Raj Kumar
[email protected] 9654202047
Vimal Mishra
[email protected] 9911422591
Tech Person Mobile No - 011-26426847/48/49 -, Mob.09999016276-vinod shekharan-9999016252
Mr. Anil Kumar Mobile No – 9711733689
Nirmal K. Pant
[email protected] Mobile No – 09711733695
Mr. Vishal Goel 9711733690 Director/Manager Name (National support manager) First Level Escalation Mr. M. Krishnan Satgur P Gaur
[email protected] [email protected] 9980080154 9810564675 Second Level Escalation
Rakesh Kumar
[email protected] 9971991210
Anupam Mishra Mr.Navendu Dass
[email protected] 9971471414
Rajeev Soni
[email protected] 0129-4073326/ 9718520412
V N Jatwani
[email protected] 9810549219
Gurinder Singh-09416732949,Harbhajan singh-09813014400
Ved Prakash 9254140471
[email protected]
Mr. Manoj 9254140462
[email protected]
Mr. Mohinder Singh, 98110 11262
[email protected]
Mr. Mohinder Singh, 98110 11262
[email protected]
@airtelmail.in
Neel Shah (9820088201)
[email protected]
Mr.Raj Kumar
[email protected] 9654202047
Vimal Mishra
[email protected] 9911422591
[email protected] [email protected]
Vineet - (9320181925)
[email protected]
Gupta - 9310504488
Director/Manager Name (National support manager) First Level Escalation Mr. M. Krishnan S.George
[email protected] [email protected] 9980080154 9936792750 Second Level Escalation Vimal Garg
[email protected] Director/Manager Name (National support manager) First Level Escalation Mr. M. Krishnan Prasenjit Dhar
[email protected] [email protected] 9980080154 9810883809 080-25583831 Second Level Escalation Sanjeev Anand
Sanjeev Goel - 9997798281
[email protected]
[email protected] J P Tyagai - 9837094788
[email protected]
Mr. Sharad Dubey - 9336914757
[email protected]
Govind Singh-(9335910160)
[email protected]
CP Sharma (93361 05296)
[email protected]
Govind Singh -(9335910160)
[email protected]
Gaurav Vashishth-0131-2441164
Monu Sharma 9212296400 0120-2790040
Muveen Khan 9212296401
MANISH KUMAR
[email protected] 0172-5025451,09876023971
Sandeep Vig, 9814003024
[email protected] 0172-5087263
Suresh Sharma (9316204170)
[email protected]
Lakshmi/ Sachin Deshmukh (9312437677)
[email protected]
Pratibha (9216888059)
[email protected]
Rajesh Puri(9814210307)
[email protected]
Director/Manager Name (National support manager) First Level Escalation Mr. M. Krishnan Vinay Agarwal
[email protected] [email protected] 9980080154 9876711575 Second Level Escalation Onjiwan Gupta
[email protected]
Mr. Jasmeet Singh (09316903168)
[email protected]
9876711576 Suresh Sharma - ( 09316204170)
[email protected]
Manish (9314480632)
[email protected]
Srinivas Kaja, 9829014582
[email protected]
[email protected]
Rajeev Mathur (9829065228)
[email protected]
Rajeev Mathur (9829065228)
[email protected]
Rajeev Mathur (9829065228)
[email protected]
Rajeev Mathur (9829065228)
[email protected]
Mr. Basant Mehta
[email protected] 9829021253
Namita-9024869815,srivinayakdigitechhotmail.com
Surendra Kumar
[email protected] Mobile#9358105732
Govind Singh -(9335910160)
[email protected]
S K Chaturvedi - ( 94150201850)
[email protected]
Mr Neeraj Kapoor - 9935084102, 9415019874
[email protected]
Manoj/ Himani 9456730242
Himanshu Pant 9917244409
Mukesh Paliwal-9756029961
[email protected]
Sachindra Kanchan
[email protected] 9324977788
Rajesh Mathkar
[email protected] 9821142507
Mr.Prasanta .K
[email protected] 9945714946
Ravinder Bhalke, 9827022251
[email protected] 9329822211
Ravinder Bhalke, 9329822211
[email protected]
Bhawana
[email protected]
Sachin Deshmukh- (9312437677)
[email protected]
Rajesh Viswakarma (09755092900 )
[email protected] 0755-4286010
Kamlesh Joshi (9755092888)
[email protected] 0755 4286009 Fax:0755 2572000
Ranjeet Thakur-9816181317- tejprakesh-9418055298
Randeep Jamwal - ( 9906062522)
[email protected] Tel: 0191-2561574 Ext-36
Jyotin Sharma - 9906079967
[email protected]
30 (Director)
Kamal Khanna/Amarjeet walia
[email protected],
[email protected] 09953325752 (for escalation) 9953325745
4th Level :Ravi Mehta 7428397182/ 011-4200 4279
[email protected] escalation only
Mr. P. K. Sharma
[email protected] Mobile No – 9811026195
Ajay Bhardwaj 9729040460
[email protected]
Gaurav- 9810266062
[email protected]
(9312437677)
Vandana-09351114582
102, 9415019874
Sachindra Kanchan
[email protected] 9324977788
ESP/WSP/WSA Location Zone CodeName & Address IBM Jamshedpur IBM India Private Limited 'Kashi Kunj', Road No. 2, Contractors Area, Bistupur, Jamshedpur -831 001 Ph# 0657-6699341 Fax #0657-6699356 ASP
Jamshedpur ASJ0440
WSP
Jamshedpur ASJ0010
WSP
Jamshedpur ASJ0030
TRISITA C/O JUPITER SYSTEMS 1st Floor, IMA Building Damodar Road, Sakchi, Jamshedpur- 831 001 0657- 2231305/306/5576417 Fax : (0657) 2423271, 2433088 Jupiter Software & Systems Pvt Ltd 1st Floor, IMA Building Damodar Road, Sakchi, Jamshedpur- 831 001 0657- 2231305/306/5576417 Fax : (0657) 2423271, 2433088 WIZERTECH INFORMATICS PVT LTD 31-A,CIRCUIT HOUSE AREA9 (OLD) ROAD NO: 4 JAMSHEDPUR – 831001 PH # 0657 –2230829 / 2230832
HELPDESK C0-ORD. & ID
ractors Area,
SERVICE MANAGER & ID Samrat Chakraborty Samrat Chakraborty3/India/IBM
Dibyendu Maity
[email protected],
[email protected],
[email protected] 9831781943
Madhumita Chatterjee
[email protected] 9830580916 Kamalendu Shukla, 94311 12701)
[email protected]
Ashok Kumar/Pramod
[email protected]
Kamalendu Shukla, 94311 12701)
[email protected]
Arijit Ray 9430372390
[email protected] [email protected]
Mr Heeralal Jaiswal 9334644478
ESCALATION LEVEL, (M)#, ID
Anthony Harry
[email protected] 9831151607
ESP/WSP/WSA Location IBM Regional Office IBM Kolkata
ESP
ESP
Zone Code
Kolkata / Siliguri RVA0753 Note: ONLY IBM Internal calls mark cc to Amartya Sinha/India/Contr/IBM ASSIGN SO/INTERNAL CALLS ONLY 10/03/2011 As per Vinil DO NOT ASSIGN EXTERNAL WARRANTY CALLS Kolkata ASK0520 Note:Only mouse calls to be assinged
ASP
Kolkata
ASK0020
ASP
Kolkata
ASK0080
ASSIGN IBM MA calls for Kolkata
ASP
Kolkata
ASK0320
ASP
Kolkata ASK0500 Assign Dhanbad,Asansol,Durgapur and Burdwan region Call to Computek Only
WSP
Kolkata
ASK0290
WSP
Kolkata Stop Assigning calls Untill Further commication
ASK0030
WSP
WSP
from ASP Manager - Prasenjit Kolkata Stop Assigning calls Untill Further commication from ASP Manager to ASK0100
Kolkata
ASK0100
ASK0110
ASSIGN IBM MA calls for Kolkata
WSP
WSP
Kolkata ASK0260 Stop Assigning calls Untill Further commication from ASP Manager. Kolkata ASK0270 Do not assign any calls as this partner has been de-certified from today (24.05.11)
WSP
Kolkata
ASK0310
WSP
Kolkata
ASK0460
Please Do not assign Desktop Calls to this Partner from 30.06.11 till further communication from WSP Manager
WSP
Kolkata
ASK1090
wsp
Kolkata
ASK1040
WSP
Kolkata
ASK1060
Do not assign any calls till futher communication from WSP Manager
WSP
Kolkata
ASK0510
WSP
Durgapur
ASK1050
WSP
Purulia
ASK1180
WSP
Kharagpur
ASK1190
Note: Do not assign calls till fruther communication
WSP
Siliguri
ASK0420
Assign Malda and Siliguri to Computek Siliguri
ASP
Raipur
ASK0360
ASP
Raipur
ASK0490
WSP
Bilaspur
ASK1080
WSP
Guwahati
ASK0620
Preferred service center
WSP
Guwahati
ASK0130
Do not Assign both Server & desktop calls till further communication
WSP
Guwahati
ASK0480
WSP
Guwahati Call not be assigned until further comm from ASP Mng
ASK0120
WSP
Guwahati
ASK1170
Note: Do not assign calls till fruther communication
ASP
Bhubaneswar
ASK0351
WSP
Bhubaneswar
ASK0400
Assign only KIIT DT calls WSP
Bhubaneswar Stop Assigning calls Untill Further commication from ASP Manager ASK0150
ASK0150
WSP
Bhubaneswar
ASK0530
Preferred service center OPEPA, TCS & VODOFONE All Desktop calls assign all the to E-sqaure WSP
Bhubaneswar Pls stop assigning calls 31-03-2011
ASK1030
WSP
Cuttack
ASK0470
WSP
BERHAMPUR
ASK0540
Note: Do not assign calls till fruther communication WSP
BERHAMPUR
ASK0640
WSP
Rourkela
ASK1100
WSP
Patna
ASK0160
WSP
Patna
ASK0330
Note: Do not assign LENOVO WARRANTY CALLS till fruther communication
Assign only MA Desktop & Thinkpad WSP
Assign only IBM MA Calls PATANA
ASK0550
Note: Do not assign calls till fruther communication WSP
Patna
ASK1130
WSP
Gaya
ASK1070
WSP
Katihar(Bihar)
ASK1140
WSP
Agartala
ASK0280
Pls don’t assgin calls to ASP Until Further Communication from ASP Manger WSP
Gangtok Pls don’t assgin calls to ASP Until Further Communication from ASP Manger
ASK0350
WSP
Manipur
ASK0430
WSP
Ranchi
ASK1160
Assign all TATA CUMMINS Calls from today (09.11.10) onwards
WSP
Ranchi Do not assign any calls to this partner from today onwards (26.03.11)
ASK1120
NAME & POSTAL ADDRESS IBM India Private Limited address: 16, Camac Street 2nd Floor L& T Chambers cal 17 Ph (033) 22826417 (ext 205/206) Board-91 33 40022000 Fax- 91 33 22826410 DID NO- 91 33 40022xxx (xxx being the Extn number) Kaizen Services 219, Jodhpur Park, Kolkata-– 700068 Office: 24994192,93,94,95 Shimantini Roy-033-24994192-95 Chaitali Roy-033-24994192-95-9830224932 Ph No033-24994192-95 Info Services DE 121, Rabindra Pally, Krishnapur Kolkata -700101 033-25915525 Mob:9940035110 Ace Marketing & Services 7T, Cornfield Road, Kolkata - 700 019 Phone : (033) 24600456, 24402068, 24402256 Fax : (033) 24402071 Rahul Commerce Pvt. Ltd D-38(79), Rajdanga Nabapally Calcutta - 700 107 Ph: 033 2441 6101 Fax: 033 2442 6102 Microsolus Systems & Sotware Pvt Ltd BE 101 , Sec 1 , Saltlake , Kol -64 Phone (033) 23580414/23592613/23345379 Fax (033) 23592612
COMPUTEK 1/2, LORD SINHA ROAD, KOLKATA - 71 WEST BENGAL Ph (033) 2282 6846 / 1267/ 2761 Fax +91 33 22822768 Wizer Technologies 162/C/529, Lake Garden Kolkata- 700 045 Ph: (033) 24221503/04 CMS Info Sytems 4A, Orient Row, 3rd floor Kolkata - 700 017
Ph: (033) 22806112/6113/6114/36450074 Redington India Limited P-89, CIT Road; Entally, Puddapukur Kolkata - 700014 Ph 033 - 22865880/81/82 /3950 0098 Fax: : (033) 22405606 Trisita Corporation 7/1 , Lord Sinha Road Gr Floor. kolkata - 700071 Phone (033) 22825091/22825092/22820166/22433814 Fax (033) 22103292 CMC limited 28, Camac Street, Kolkata Phone (033) 22874845 Wipro Ltd 3, Pretoria St, III floor, Kolkata Ph: (033) 22828489 Fax (033) 22825912 Toll Free No -18003455678 Embee Software Pvt. Ltd 1 Kyd Street 14B Palace Court 1st Floor Kolkata – 700 016 033 – 2229 2434/4006 5584 GALAXY OFFICE AUTOMATION PVT LTD 219 RAJDANGA NABAPALLY. (P.S. KASBA.) KOLKATA (WEST BENGAL) PIN: - 700107 Ph 033 24638359/32538359 Fax 033 24653044 Computer Exchange 24 park street, 1st floor park centre building , kolkata-16 033 2229 3904/2229 5047 NETCOM INFOTECH P LTD 95-Ajcbose Road Goury Appt 1st floor Kolkata 700014 9836077749--033-22265256,58 VISION COMTECH 147-E Sharad Bose Road Kolkata 700026 PH:033-24630450 / 51 Fax no – 24630451
HCL Infosystems Ltd 45, Jhothwala Road On Syed Amirl Ali Avenue CALCUTTA - 700 019
Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday TECH INTERNATIONAL Red Cross Road, City Centre, Durgapur - 713216. 0343-2548216 / 2548217 KATARUKA FORMS & COMPUTERS Ranchi Road bye lane,neer ICICi bank,purulia WB-72310 03252-227638 WIZERTECH INFORMATICS PVT LTD C/o, Subha Medical,Prakash Plaza,1st Floor, Oppo. Of S.D.Hospital,Chota TangraKharagpur – 721301 03222-255856 COMPUTEK KIRAN NIWAS 37/33, SISIR BHADHURI SARANI WORD NO-XI , KHUDIRAM PALLI SILIGURI- 734001 Tele :0353-3202645 FAX-22822768 Ankur computers 2nd Floor, Raipur Complex, MG Road Link 1, Raipur, Chattisgarh 492 001 0771-2884441 Wizertech InformaticsPvt.Ltd Dutta Complex,1st Floor Above Varun Honda Showroom G.E. Road Raipur- 492010 Ph 0771-228270 Fax 0771-4060609
Computer Connection Computer Connection , G N Complex , Link Road Bilaspur ,Bilaspur, Chhatisgarh , 495001 HUE SERVICES 2nd floor, House No: 60; Beside Blue Moon Hotel,Bhuban Road, Uzanbazar, Guwahati – 781 001, ASSAM. Ph.: (0361)-2510471; 098640 57901. Redington India Limited Bajrangbali Bldg.; 1st floor; Bora service
G S Road; Ulubari Guwahati - 781007 Phone (0361) 2450611/12 BMG INFORMATICS PVT. LTD Opp. City Heart Hospital. Rajgarh Road Guwahati – 781007 Assam,India (0361) 2460701 FAX (0361) 2459004 DDE Org Systems Ltd C Goswami Road, 2nd floor, Ganjanan Bhawan, Panbazar, Guwahati - 781001 Phone (0361) 2545523/2515577 WIZERTECH INFORMATICS PVT LTD H.No:111A,DrB.K.Kakati Road, Ulubari,Guwahati-781007. 09957562103/9957562102/09831431678 Microsolus Systems & Sotware Pvt Ltd 634 Saheed Nagar, Bhubneshwar- 751007 (0674) 2544562 Wizertech Informatics Pvt.Ltd 5, Gopabandhu Square I floor Bhubaneshwar 0674-2397656,2397068 Redington India Limited A/29/1, Kharvel Nagar Uunit III, 3rd floor Bhubaneswar - 1 Phone (0674) 2536166/2402663/656/665/659 E-square System & Technologies Plot no-135, 1st floor, Sahid Nagar Bhubaneswar-7510087 Orissa Ph No:0674-2540481 Mob No:9776037500 Fax No:0674-2540481 DGT SYSTEMS(P)LTD DGT Systems pvt ltd,M-132,Barmuda housing board , colony ,Barmuda,Bhubaneshwar,Orissa 9437055522 Aditya Impex & Technologies Biswanath Lane, Balu Bazar Cuttack - 753002
Orissa Ph No 0671 - 2368752 / 3291890 Fax No 91-671-2368870 WIZERTECH INFORMATICS PVT LTD
GANDHINAGAR,1ST LANE, BERHAMPUR-760001 Orrisa region. 9748775020/9861232994 Supreme Systems 1st Floor, Giri Road, Berhampur, Orissia- 760005 Phone :0680-2212369/94370069569 Fusion Technologies 1st Floor, Prajapati Bhawan,Opposite Mangal Bhawan, Main Road, Rourkela-769001, Orissa 0661-2500386 Cygnet Computers Pvt. Ltd. 183-B, Sahadeo Mahato Marg, S K Puri, Patna- 800 001 Phone : (0612) 2540714/2202864 Fax (0612) 2225192 Byte Shoppe Madhuraj , Rajendra Path Opp CDA Patna - 800 001 Ph : 0612-2320333 Telefax : 0612-2322155 WIZERTECH INFORMATICS PVT LTD 18,TELEGRAPH COLONY,KIDWAI PURI, NEAR CISF UNIT HOUSE, PATANA-800001 Ph no-0612-2521042,09570921010 Sona Infotechs Pvt.Ltd Sona Infotechs Pvt. Ltd., Back of Sahay Sadan, Museum Road, Patna-800001 0612-2232433/09708329918 Baba Computers LAL BHAWAN MARKET, TOWER CHOWK, GAYA,-823001. BIHAR 0631-2222281
Super Computers M.G.Road , Katihar , Bihar- 854105 06452-240531, 241194 , 6452240531
CJ Infosys
C J INFOSYSTEMS T.G Road, Ramnagar Road No-1, Kerchowmuni Agartala, Tripura- 799001 Ph : 0381-2310486/496 Fax : 0381-2330255 Sikkim Software New Market, Gangtok Sikkim 737101 Contact # 03592 202665 /202640 www.sikkimsoft.com Computer Gallery Keisampat Junction Airport Road Imphal – 795001 ( Manipur ) PH 0385-2446682 FAX 0385-2227977 WIZERTECH INFORMATICS PVT LTD Opposite Mahavir Mandir, Kadru Main road,Ranchi - 834001, Phone:-0651-2341233 K. Suresh-09934310175 PC Laptop House Ist floor,Shop no: M4 Rospa tower Main Road Ranchi 0651-2332293 & 9204065770
HELPDESK C0-ORD. & ID Tania Chakraborty
[email protected]
xtn number) Chaitali Roy(033-24994192-95)(9830224932)
[email protected] [email protected] Debdoot Mukherjee - 9007266740
[email protected] Ajit ukil
[email protected],
[email protected] [email protected] 033-25915525 Miss Mohua Pau
[email protected] 98309-76282
[email protected] [email protected],
[email protected]
Anado Das
[email protected]
RAKTIMA PAL
[email protected],
[email protected] [email protected] Tech-SANJIT JOYDHAR 9433475321 Arpita Talukdar
[email protected] [email protected] Ms.Nandini - co-ordinator 033-30219429/30219400
[email protected],
[email protected] Sumita
[email protected] [email protected]
Dibyendu
[email protected]
66/22433814 DP Roy Choudhary
[email protected]
Rakesh
[email protected],
[email protected] [email protected] Kranti kumar Singh(9900306626)
[email protected] Babita Singh 9836810810
[email protected] [email protected]
Rupa Ray
[email protected] [email protected] 033-3253 8359 Branch head Basab Choudhary/9831296763 033-24638359 Ankhi Roy/Zafreen
[email protected],
[email protected]
Abhijeet ata 700014 MS. CHANDANA CHATTERJEE/MR. SHANKAR DAS 9830600223/09433392617
[email protected]
Sushanta kundu
[email protected] Tech Team leader Name (regional) M. Bineesh 9748764705
[email protected] Sadhan Mondal 9732115798 / 9800899919
[email protected] [email protected] Mahesh
[email protected] [email protected] Debasish Mukherjee,
[email protected],
[email protected] 9748775020
Bebasis Chokroborty
[email protected] [email protected] [email protected]
Lokesh Shukla
[email protected] [email protected] Tech Name Mr.Arijit Ray
[email protected] Ph 09755559057
Neelam Vishkarma /Praveen Srivastava-9826717172 91-7752-237596,409402,653628 9770599448
[email protected] Prodyut Paul - 9508621363
[email protected] [email protected]
Partho Das/Lakshmi
[email protected]
[email protected] [email protected]
Mr. AMIT KARMAKAR 9957569178
[email protected]
Ansuman Guha 98640 38403
[email protected]
Nabarun Das/Jyotiswar
[email protected],
[email protected]
Monalisa Rout
[email protected]
Ashok Samal:94372 32748
[email protected] [email protected] Atish (92385-82697 / 0674-2532368)
[email protected] [email protected] [email protected] [email protected] Tulsi Kohar
[email protected] [email protected] 0674-2540481
Satyajit Ray 9437922953
[email protected] [email protected] Tech Name Mr Manoj Behera 9938709049
[email protected]
Nanda Kumar Halder-09748775020
[email protected],
[email protected],
[email protected]
V.Ramu - 8763296376
[email protected] [email protected] Puspalata Panda Praveen Agarwal
[email protected]
Suruchi (0612-3101793)
[email protected]
Binod Singhania 94310 18299
[email protected] [email protected]
Dhirendra Kumar/09204593378
[email protected],
[email protected]
Devendra Kumar Singh
[email protected] [email protected],
[email protected] [email protected],
[email protected] Niraj Tiwari
Sandeep agrawal
[email protected]
Jayanta
[email protected] [email protected] [email protected] [email protected] Tenzing 99331 16600
[email protected]
[email protected]
Asrar Ahmed--099934316459
[email protected],
[email protected] K. Suresh-09934310175
Mr. Vikram Choudhary
[email protected]
SERVICE MANAGER & ID Prasenjit Maity Prasenjit Maity2/India/IBM
ESCALATION LEVEL, (M)#, ID Anirban Sen
[email protected]
Arin Banerjee-033-40228026/9830122770
[email protected] [email protected]
Subhradarshi Sen Gupta/033-40228030/9007015494
[email protected] [email protected]
Dhiman Roy
[email protected] 9903956568
Prasanta K
[email protected] 9945715946
Niharendu Chakroborty 9830276290
Suptaim Bose : 9830276283
[email protected]
Rajarshi Dasgupta, 9831257075
Deven Shah, 9831027879
[email protected]
Mr Gautam Chatterjee 31054805/31054713
BAJRANG CHURIWAL
[email protected]
First Level Esc SANJIT JOYDHAR
[email protected] 9433475321 Second Level Esc Devjit Dey
Krishnendu (033-31044076)
[email protected]
Sanjay Sengupta 033-32069414 / 98300 23074
[email protected] [email protected]
Sanjay Tripathi, 93310 53907
[email protected]
Lakshmi
[email protected]
Ashu Modi, 9831087495
anthony
[email protected]
KD Burman(98300 73011)
S S Banerjee
[email protected]
Mukul Bose(9830452615)
[email protected]
[email protected] [email protected]
[email protected] [email protected] 033 24638359/32538359 033 24653044
Zafreen/09330585374
[email protected] 9330585374
Rajnish Kumar Singh
[email protected] 9830642570 Mr. Joseph John-9830951008
[email protected]
MR. GOUTAM PAUL 9830329001
[email protected]
MR. SUBHAS CHATTERJEE- 9836706965 RAJHANS JAIN-9830169277
Director/Manager Name (National support manager)
First Level Escalation
Mr. M. Krishnan
M. Bineesh
[email protected]
[email protected]
9980080154
9748764705 Second Level Escalation Satyapal Menon
Simarekha Dey Karar,09748736181-
Sanjit Joydhar 9433475321
Nanda Kumar Halder-
Bajrang Churiwal
[email protected] 9830210800
Nancy Dama (93012 29991)
[email protected]
Mr.Suresh Mishra
[email protected]
Neelam
[email protected] 9770599448
Pravin Shristav/Virendra Batra
[email protected] 9826717172/9826165875
Ashish Chakraborty
[email protected] 9508620981
Subhradeep Aich
[email protected] 9864028226
Lakshmi
[email protected]
JOYDEEP GUPTA
[email protected]
[email protected]
Mitra Chetry-09957562102
[email protected]
Sandip Saha
Kamal Routray
Srinivas Mishra (93310 53907)
[email protected]
Lakshmi
[email protected]
Jitin Kumar Sahu
[email protected] 9777102304
Mahendra Kumar Dakua
[email protected] 9692244955
Sunil Das-9437055522
[email protected]
Adarsh Halan
[email protected] 0671 - 2368752 / 3291890 91-671-2368870
JYOTISWAR CHAKARBORTY-9861232994
[email protected]
Biswajit Padhi
[email protected] 91-8763296377
Akshay Kumar Dash
[email protected] 8895317666
Rupesh (0612-3101870)
SN Prasad(0612-3101830)
[email protected]
Rajiv Agarwal (94310 18295)
[email protected]
Manoj Kumar Singh-09570921010
[email protected]
Chetan
[email protected] 6452240531
Sandeep
[email protected] 9334474729
Jayanta
Chayan Das(9830142652)
[email protected]
[email protected]
Karma Dawa (99331 10033)
[email protected]
Karma Dawa (99331 10033)
[email protected]
RK. Prallo
[email protected] 9862034814
RK.Philip
[email protected]
Stanley Xavier-09204653675 9771400206
0/9007015494
ESP/WSP/WSA Location IBM Regional Office IBM Mumbai
Zone Code
ESP
Mumbai
ASM0460 Note:Assign IBM Daksh ( Mumbai ) calls to MITS Only - Notice from Prasad Ranade.
ESP
Mumbai
ASP
Mumbai
ASM0450 Note:Assign IBM Daksh ( Mumbai ) calls to MITS Only - Notice from Prasad Ranade. Do not assign calls till 20/07/2011 from 11/07/2011 Assign MCGM /BMC MA calls ASM0370
WSP
Mumbai
ASM0020
WSP
Mumbai
ASM0060 Note:Don't Assign MA calls to CMS Mumbai-Notice from Prasad Ranade.
WSP
Mumbai
ASM0090 Assign All MA calls of Reserve Bank of India and DBS Bank Ltd.
WSP
Mumbai
ASM0110
WSP Harbour Line
Mumbai
ASM0150
WSP
Mumbai
ASM0170
WSP
Mumbai
ASM0180 Please do not assign the calls till further communication
WSP
Mumbai
ASM0190
WSP
Mumbai
ASM0210
WSP
Mumbai
ASM0360
WSP
Mumbai
ASM0420
WSP
Mumbai
ASM0530 Please do not assign the calls till further communication
WSP
Mumbai
ASM0430
WSP
Mumbai
ASM0200
WSP
Mumbai
ASM0470
WSP
Mumbai
ASM0280
Communication From Prasad not to assign calls to Wipro until customer insist to do so
WSP
Mumbai
ASM1020
WSP
Mumbai
ASM1010
WSP
Mumbai
ASM1060
WSP
Mumbai
ASM1040 ASSIGN J & J CALLS
WSP
Navi MumbaiASM0480
WSP Central Line
Thane
ASM0400
STOP assigning calls to Pace Business Machines with immediate effect.
WSP
Thane
ASM0520
Name & Address IBM India Private Limited IL&FS Financial Centre, 4th flr, Bandra Kurla Complex, Bandra East. Mumbai - 400 051 Board 022- 56962020 / 40589000 Fax Nos : 022- 26533570 Maitreyee IT Services Office no.11, 2nd Floor, Divya Commercial Complex, 17th Road, Chembur, Mumbai 400 071. Tel:8080 8747 12 / 8080 8747 13 Tel: 91-22-2526 0690/91 TeleFax: 91-22-2529 7677 Escalation Matrix for MRR Calls Calls & Update related Queries: Shilpa Patkar Stores & Stock related Queries: Yogesh Ganage Escalations To: Udeet U. Bardhan
SVN Technologies 217 – 220, B – Wing, BONANZA, Sahar Plaza Complex, Andheri (E),Mumbai 400 059 Andheri (East), Mumbai – 400059 Ph: (022) 28245899 / 28245900/67100176 Wysetek Technologies 6&7,Ground floor Udyog Mandir no.1, Bhagoji Keer Marg, Mahim (W), Mumbai - 400 016. Ph (022) 66662727 APL Mumbai (formerly Alphabetics) 25, Madhu Estate, P B Marg, Worli, Mumbai - 400 013 Phone : (022)24931399,24932405, 40272400/33 Fax : (022)24932400 CMS Info Sytems CMS House, No.91, Street No.7 MIDC, Marol, Mumbai- 400 093 Ph : 022 30804498 /99 /44 Fax : 022 28364954 Galaxy Office Automation Pvt Ltd A-24/25, Ambica Towers Ground Floor, Off Jijamata Road, Nr. Pump House Andheri (east)
400093 4218 7777 - ext 700 / 01 / 02
Lauren Information Technologies Pvt.Ltd. Jains Arcade, 3rd Floor, 14th Khar Danda Road, Khar (West), 'Mumbai- 400 052 Phone : (022) 6735 7000/6735 7043 / 6735 7037 Fax : 91-22-2600 7702 Nair Business Machines Pvt. Ltd. 109, Punit Chamber, Near Masco, Sector-18, Vashi, Navi Mumbai- 400 705 Ph : 2227889970,27888084,27888085,28888509,27888201 Fax : 022-27888006 Omnitech Business Machines Pvt. Ltd. Plot No A-13 , Kondivita Road , Cross road number 5 , Near Pidilite Industries Marol MIDC Andheri ( E) Mumbai 400093 Phone : (022) 40956666,23734861, 23716702 Fax :(022)23780367 Avnet Solutions Pvt Ltd D/4131-4139, Oberoi Garden Estates, Off Saki Vihar Road, Chandivli, Andheri(East), 'Mumbai- 400 072 Boardline - 022 44200200 Tel: +91 22 4420 0221 Ph(022)66426000/66426030/66426006 Fax (022) 66781299 Orient Technologies Pvt. Ltd 49H, New Havens, 2nd Floor, Parsi Panchayat Road, Andheri (East),Mumbai 400069. Phone : 022-67158888 Fax : (022) 67158989 Pentagon Systems & Services Pvt. Ltd., 501, Pamukh Plaza, Cardinal Gracious Marg, Chakala Andheri East, Mumbai - 400 059. Ph 022-67417500 /67417512 Fax : (022) 28234996 Micro Clinic India Private Limited 208,Laxmi Plaza,
Laxmi Industrial Estate, New Link Road, Opp.Adhikari Brothers office, Andheri (W) Mumbai - 4000 53 Direct:- 26319702 / 03 Team Computers Pvt. Ltd. Radha Rani Silk Mill Compound, 30 Parsi Panchayat Rd., Andheri (E) Mumbai.- 400 069 022-42014214/15/16/17
General Technologies Unit No 4, Municipal Industril Estate Bapati Road, Near Navivan Soc. Circle, Grand Road (E) , Mumabi-400008 Maharstra Ph : 022- 23447565/23400228/66356993/94 Fax : 022-66335086 Swan Solutions & Services (P) Ltd, 11 Currimji Building, 19 M.N. Koli Marg, Masjid(W) Mumbai-400 009 Phone: 022 61127020/23 Glodyne Technoserve Ltd. 53/2476, Radheshyam, A3, Unit No. 215, Sector 1,Millennium Business Park Mahape, Navi Mumbai - 400 709. Tel No: 022 61442727 Dynacons Systems & Solutions 78, Ratnajyot Industrial Estate Irla Lane, Vile Parle West Mumbai-400 056 Direct: 022-5695 7423 Ph :022-2671 4494 (5 Lines) Wipro Infotech Ltd. B-wing, 1st floor Shah Industrial estate Saki vihar , Andheri (E) Ph : 28577820, 26323253 Fax : 28577787
CDP INDIA PVT LTD
299,Shantashram Building,Tardeo Road, Nana Chowk,Mumbai-400007 22-2387 3744/23898943 Ext. 129 BLUECOM TECHNOLOGIES PVT. LTD. V.N Puram Marg,prakash kunz,first floor chember,mumbai 400071 022-67247272 HTP SYSTEMS PVT. LTD. 901, Techniplex Park-II, 9th Flr, Goregaon East-West flyover, Opp. Grand Sarovar Premiere, Off. S.V.Road Goregaon (West) Mumbai: 400 062 Contact details: +91-9167970001-05 022-61960900 UNIQUE ENTERPRISES 103,Krishna Commercial Center,6 Udyug Nagar off, S.V Road,Goregaon ,Mumbai 400062 22-2878 5154/55 Galaxy Office Automation Pvt LTD D-122/123 Steel Chambers,Plot No.514, Steel Yard,Kalamboli Navi Mumbai-410218 Ph-022-27425057
Pace Business Machines Pvt. Ltd. G-11/S-14, Camps Corner Apt., Ground Floor, Near Shahad Rly. Stn., Shahad - { West}, Kalyan - 421 103 Dist: Thane, State: Maharashatra. Ph (0251)2300876/2301333/ Fax (0251) 2320913. HCL Infosystems Ltd A/107, AMARGYAN INDUSTRIAL ESTATE, KOPHAT OPP. TO S.T.WORKSHOP THANE(WEST) - 400601 Maharashtra Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday
HELPDESK C0-ORD. & ID Kishori Rane
[email protected]
Shilpa Patkar Mark it all the Mail ID
[email protected] [email protected] [email protected] [email protected] 022 2526 0690/ 91 Mahesh Indap- Tech +91 93231 90604
Lovina/Satish
[email protected],
[email protected] [email protected] [email protected]
Mohini/Rekha
[email protected] [email protected] [email protected] [email protected] Vibha/Vishal
[email protected] [email protected]
Smita
[email protected] [email protected] [email protected] 022-28205329 Parikshit Raut 9324380808 Call co-ordinator Lovina Mathiays
[email protected],
[email protected],
[email protected] [email protected]
[email protected]
Team leader Santosh Repale/98202 33847
[email protected] 4218 7777 - ext 700 / 01 / 02 Almas (Normal support - Office hrs)
[email protected] [email protected] Christy Gomes/022-67357034
[email protected] Prasad Nair (98201 46625)
[email protected] [email protected] [email protected] [email protected] [email protected] Ph:022-27889639 Sachin / Savita/Sudahakr
[email protected] [email protected] [email protected] Savita - 9863389621 Sachin - 9004665913 Ms. Trupti/ Ms. Shalaka
[email protected] [email protected] [email protected] CC to
[email protected]
Joseph Nadar – 9769008834
[email protected],
[email protected] [email protected] Direct: - +91-22-67158827 Mobile: +91- 9769008834 Chetan/ Reena
[email protected],
[email protected] 22-67417550
Swati(26319702/3)
[email protected] [email protected] [email protected]
Nilesh Ausaramal - 9320167423
[email protected] [email protected] [email protected],
[email protected] 022-32408017/022-42014214/15/16/17
[email protected] Asif Usmani
[email protected] [email protected] Tech Name Ahzaz Patel Ph 9322246896
Reeta/Nisha
[email protected] [email protected] [email protected]
Anjali 9324263308
[email protected] [email protected]
Datta
[email protected] 22-66889900
minesh Jangam (9819062020)
[email protected],
[email protected] [email protected] [email protected] [email protected] [email protected] 1800-34-55678
[email protected] Nishitha Vinay( 9900557213)
[email protected] Roshani -
[email protected],
[email protected]
Sharada/Komal
[email protected] [email protected]
Raju Jain/9867388271 (Proprietor) 022-42029999
Latha Shetty
[email protected] [email protected] lovina / Anjani Parab 4218 7777 - ext 700 / 01 / 02
[email protected],
[email protected] Team leader Santosh Repale/98202 33847
[email protected] 4218 7777 - ext 700 / 01 / 02 Office Assistant Ajesh Bhor/022-27425057
[email protected] Apurva 9920053973
[email protected] [email protected] [email protected]
Ms.Reshmi
[email protected] Tech Team leader Name (regional) Haresh Narasinghania 9867566103
[email protected]
SERVICE MANAGER & ID Suryakant D Sakpal/India/IBM
[email protected]
Mahesh Indup
[email protected] 9323190604
Prashant tamhane
[email protected] 9867359006
Venkatesh Pai, 9821417643
[email protected] [email protected] Nilesh(9870233361)
[email protected] Rao(9870009611) Vishal Shinde
[email protected] 9833540088
Manoj Agarwal
[email protected] 9324108351
Tasneem Khatri - 9833495814
[email protected] [email protected]
Custome support Manager Sandeep Choudhary
[email protected] 4218 7777 - ext 707 Ravi Palival (24/7 After office hrs) Ravi Palival - 9833816550
[email protected] Darwin jacob - 9967016927
[email protected] Prasad Nair (98201 46625)
[email protected]
Kamlesh kamlesh Sumandh
[email protected] 982039899
[email protected] 9820454798
[email protected] 9920076787 For 24 x7 Support - Rakesh Bhuvad – 9833636346 & Rajesh Palaye – 9920076787
Krishnan Menon -9769008816 Direct: - +91-22-67158830
[email protected]
Anslem sequera
[email protected] 9820566434
Kailash Joshi Level II 9313030098
[email protected]
First Level Ahzaz Patel
[email protected] Mobile No : 9322246896
Rahil 9867508501
[email protected]
Suhas Tillu 9324034429
[email protected]
Satyanarayan Patnaik (93223 29707)
[email protected] 022-5695 7423
Sanjay - 09821556186
[email protected] [email protected] [email protected]
Deepaish Patil-9967072607
[email protected]
Rollwyn Dsouza
[email protected] 9821993033 Vinee Gadia
[email protected] Manisha More
[email protected],
Rohit Agrwal - 9819234084
Director/Manager Name (National support manager) Mr. M. Krishnan
[email protected] 9980080154
ESCALATION LEVEL, (M)#, ID Sujit Parulekar
[email protected]
Udeet U. Bardhan
[email protected] 91 99603 66602
Mr. Vishwanath Nayak (98672 90576)
[email protected]
Rajesh Mathkar, 9821142507
[email protected]
M.M Nerurakar
[email protected]
Harish Nair
[email protected] (9920706464)
Sanjay Patodia
[email protected] 9322711283
vineet Gadia
[email protected] 9320181925 4218 7777 - ext 719
Hemant Yalgutkar
[email protected] [email protected] 9920756239
Rajesh Bhosale
[email protected] 921894315 Avinash Pitale
[email protected] 9322951002 Naresh Desai
[email protected]
Rajesh Savla -9769008819 Direct: - +91-22-67158831
[email protected]
Fernando Faleiro
[email protected]. 9821269963 6741 7568 Diwakar Khatri (98199 31704)
[email protected]
Devendran Nadar Level III
[email protected] 9321861302 022-33016233
Aneesahmed M.Kagzi
[email protected] Mobile : 9820039974
kamal (9821313196)
[email protected]
Devayani Sarnaik- 93242 63399 / 66963333
[email protected]
Dharmesh (98201 51566)
[email protected]
Sanjay - 09821556186
[email protected]
Daljeet Singh
[email protected] 022-42029999/9867001832
Vinee Gadia
[email protected] Manisha More
[email protected],
Nitin(98200 53973)
[email protected] Vivek (98210 62163)
First Level Escalation Haresh Narasinghania
[email protected] 9867566103 Second Level Escalation KG Rajagopal
[email protected] 9867566052
ESP/WSP/WSA Location IBM Regional Office IBM Pune
Zone Code
Name & Address IBM India Private Limited TPO, Tower B,S.No. 19/A/2A/1/2, Next to DON BOSCO High School off airport road Yerwada Pune - 411006 Board no.020 40115000 Fax.No.020 40116023 Direct No. 020 40117274
ESP
RVA0755
Maitreyee I.T.Services 105, Gulmohar Center Point, 1st Flr. Vadgaonsheri, Pune 411 014 Tel: 91-20-3052 3028/ 29/ 78 TeleFax: 91-20-2663 0007 Escalation Matrix for MRR Calls Calls & Update related Queries: Deepali Yadav Stores & Stock related Queries: Mousuf Chiniwar Escalations To: Udeet U. Bardhan Wysetek Systems Technologies Pvt Ltd 305, Sahil Arcade, Shivaji Nagar JM Road, Pune -411005 Maharastra Ph : 020-66207142/43 Fax : 020-66207142 Monarch Technologies (Pune) P Ltd. 1, Infinity, 129/132, Law college Road Pune 411 004 Ph.(020) 25424560 /61
Pune
Don't assign any warranty PC calls Till Further Communication From Nagesh
ASP
Pune
ASPP047
WSP
Pune
ASPP017
Do not Assign Any calls 28.04.2011
WSP
Pune
ASPP003
CMS Info Sytems Unit No.24, Electronic Sadan, No.11, MIDC, Bhosari Industrial Area, Pune- 411 026 Phone : (020) 27129961, 27120506 (020) 27119461 Fax (020)2792622
WSP
Pune
ASPP007
Ontrack Solutions Pvt. Ltd. A-103, 1st Floor, Choice Apartments 38, Sasson Rd., Pune - 411 001. Phone :(020) 26119401 / 26119431 Fax (020) 4026985
WSP
Pune
ASPP008
Orion Enterprises 272/10, Parth Complex, Off LBS Road,
Navipeth, Pune - 411 030 Phone : (020) 24336565/24320709 Fax : (020)24335369 WSP
Pune
ASPP010
Please do not assign the Calls
WSP
Partner has been de-certified Pune ASPP015
WSP
Pune
ASPP020
Start assigning calls from 07/06/2011
WSP
Pune
ASPP046
Wipro Information Tech 3rd Floor, Bhosale Heights 1195/5 FC Road, Pune Ph (020) 25533381/25535659 Fax (020) 25535401 Toll Free No -18003455678 Cdot systems 41/5, Chinar Apts, Flat # 2 Tarate colony Off Karve Road Erandwane, Kothrud Pune Ph (020) 56614515/ 25412211/25444948 Fax (020) 25450318 GALAXY OFFICE AUTOMATION PVT LTD F118, Ashoka Mall, Opp. Sun & Sand Hotel Bund Garden Road, Pune - 411 001 020-3254 4520 Fax no.020-26054733
HCL Infosystems Ltd 201-208, Akshay Complex Dhole Patil Road Behind Hote Regency PUNE - 411 001 Maharashtra Note: Don't Assign Calls to HCL till further communicationNotice from Alok Panday
WSP
Sangli
ASPP019
DO NOT ASSIGN ANY CALLS TILL FURTHER NOTICE WSP
Sangli
ASPP416
Veetrag Computers Blk NO 1-2., Siddhivinayak Complex Near Tata Petrol Pump Guest House Sangli-416416 Ph 0233-2670798,2672320 V G Computers Venkatesh Senate, Pushparaj chowk Sangli-Miraj Road,Sangli-416416 Ph : 0233-2376684,2372793,2322792, Fax : (0233)-6601302
WSP
Nashik
ASPP011
Alphabetics Business Machines Kamal Apartment, Ground Floor Opp. Telephone Exchange, Canada Corner, Sharanpur Road Nasik- 422002 Phone : (0253)2342586/2341986 Fax : (0253)2315686
WSP
Nashik
ASP1450
WYSETEK SYSTEMS TECH PVT LTD JANKI BUNGLOW, PLOT NO 23,
Assign Onlly MA calls Do not assign any calls SHRAM-SNEH HOUSING SOCIETY,
from 07.07.11
BEHIND GREEN PARK ROW HOUSE, SHANTI NAGAR, MAKHAMALABAD,NASIK- 422003.
WSP
Nashik
ASPP401
MINITEK SYSTEMS (INDIA) PVT. LTD. Shop No. 1, Atreya Apartment, Mahatma Nagar, Nashik - 422 007 253-2350 442/6629325/9890914670
WSP
Nashik
ASPP502
RACCA INFOTECH PVT LTD C-WING ALCO MARKET OPP STATE BANK CHOWK 9 RAJIVNAGAR NASHIK - 442200 253 - 2394513 , 2395513
ASP
Aurangabad ASP0440
MITSPL C/O Expert Solutions shop no. 103/104, c/o planet sagana, kailash Market,Padampura circle, Rly. Station rd. Aurangabad-Pin-431001 Phone : (0240) 6600266/9225246854
[email protected]
WSP
Aurangabad
Expert Solutions (I) Pvt. Ltd.
ASPP012
No. 16-18, Software technology Parks of India, Opposite ESIC Hospital, Chikalthana, Aurangabad 431001. Phone: 0240-6600265/6600261 Fax-6600245 ASP
Kolhapur
ASP1048
MITSPL C/o Master services Shrikrupa 2000 E Rajarampuri 8th lane Kolhapur-411 008 Ph (0231) 2520554 Fax (0231) 2533386 Master services Shrikrupa 2000 E Rajarampuri 8th lane Kolhapur-411 008 Ph (0231) 2520554 Fax (0231) 2533386
WSP
Kolhapur
ASPP014
WSP
Nagpur
ASP0310
Micron Services Micron House, Next to Hotel Midland,
WSP
Nagpur
ASP0510
WSP
Jalgaon
ASPP603
WSP
AKOLA
ASP1440
Central Avenue, Nagpur - 18 Phone : (0712)2726134, 2726135 Fax : (0712)2725607 Tech Pacific India Ltd 154-167, Rajat Sankul, Opp. S. T. Stand Ganeshpeth, Nagpur - 440018 0712-3259456 INDU COMPUTERS Indu Computers, Mahavir Chamber , Jaikisanwadi , Jalgaon-425001 0257-2224600, 09325125832 , 09422775787 WYSETEK SYSTEMS TECH PVT LTD SITARAM BHAVAN, 1ST FLOOR,
Assign Onlly MA calls Do not assign any RAJPUTPURA,CHITRA CHOWK,AKOLA – 444001 calls from 07.07.11 ASP
Goa
ASPP048
Wysetek System Technologies Pvt Ltd
107, Nova- Cidade Complex , Ist Floor Do not assign any Alto Porvoim, Goa-403521 calls from 07.07.11 Goa Ph:022-66662727 Board Line:0832-6631942 Fax:0832-6631942 ASP
Goa
ASP0345
Info Services Kamat Towers Premises 2nd Floor, Kamat towers, Patto Plazao Panaji, Goa-403001 9923313728
WSP
Goa
ASP0350
Redington India Limited 409, Citicenter, Patpo Plaza Panaji, Goa - 403001 Ph: (0832) 2438775/6
WSP
Goa
ASP0500
WSP
Bhavnagar
ASPP704
Tech Pacific India Ltd (ASP0500) Tech Pacific India Ltd Mahalaxmi Niwas,2nd Floor,Plot No.M-10, Opp.Ghavnekar's Nursing Home,Chindivala's Colony, St.Inez Punjim, Goa - 403002 Ph - 0832 - 3253015/2421564 THAKUR TURNKEY SERVICES PVT LTD. 14-16, Parag Appt., Nr. Inarco Ltd., Meghani Circle Road, Bhavnagar – 364 001 0278 2516 410, 300 1318, 300 1418, 252 1013, 300 1218, 329 4200
HELPDESK C0-ORD. & ID Shailendra Bankar
[email protected]
Meenakshi Suryavanshi To ---To all the below given ID
[email protected] [email protected] [email protected]
[email protected],
[email protected] [email protected] Mark it all the Mail ID Manisha Mane
[email protected] [email protected]
[email protected]
Ms Vinita Dikshit
[email protected] [email protected] [email protected] [email protected]
Vora/Vishwas (9970964804)
[email protected]
Vikram
[email protected] 9923385663
Sujit
[email protected] [email protected]
[email protected] Mr.Ganesh - 9552589294
Ajit/Ananta
[email protected],
[email protected] [email protected] [email protected] [email protected] Nishitha Vinay(9900557213)
[email protected] Ashwini
[email protected]
[email protected]
Bharti Pawar 020-3254 4520
[email protected] Branch head Harish Bhatia/9373046660 020 3252 5134
Subrato
[email protected] Tech Team leader Name (regional) Manoj Patil 9096374447
manoj.patil@hcl/in
chandrakant 9373898086
[email protected] [email protected] Snehal Bhosale (Call Co-ordinator)
[email protected] [email protected] 0233-23227793
Sandeep
[email protected],
[email protected] [email protected],
[email protected] 9225145892
Sanjay Karmalkar-9326184288
[email protected] [email protected]
Ravi Barhate 9890914670
[email protected],
[email protected] Sharada
[email protected] [email protected]
Sanjay Bohare(9225246858)
[email protected],
[email protected]
Priya Nathani
[email protected] [email protected] [email protected] Anil Kale-9225246825 0240-6600265 Somnath (98225-33663)
[email protected] [email protected]
Somnath (98225-33663)
[email protected] [email protected]
nanda (9325820784)
[email protected] [email protected]
[email protected] [email protected]
RAJU CHINNORE
[email protected] [email protected] [email protected] KIRAN SONAR 9423975987
[email protected],
[email protected] Manisha Mane
[email protected] Partha Sarkar-9225500395
[email protected] Pratiksha Naik
[email protected],
[email protected] 0832-6631942
Arul - 8971477739
[email protected] [email protected]
Saritha / Ashok (9422450285)
[email protected] [email protected]
Jaytirth Shinde
[email protected] Mobile - 09881218040 divala's Colony,
Himnashu -09925040105 eghani Circle
[email protected] [email protected]
SERVICE MANAGER & ID Nagashetty G Prachande
ESCALATION LEVEL, (M)#, ID Gorky Vishnoi
[email protected]
[email protected]
9850834858
9890360303
Udeet Bardhan 9960366602
[email protected]
Mr. Uttam K Bardhan 9860037104
020 30523029/ 78 Deepali Yadav 020 30523029/ 78 Tech Specialist Pune
Santosh Kashid 9763 3298 41
[email protected] Tech Name Partha Sarkar 9225500395
Rajesh Mathkar
[email protected] 022-66662727
Aniruddha Menavlikar
[email protected] 9890047232
Aniruddha Menavlikar
[email protected] 9890047232
Vora (30688176/5)
[email protected]
Nilesh Chachad
[email protected]
Vikram
[email protected] 020 26123618
Tarang Daptardar, 9822023925
[email protected]
Madhav Diwanji, 9822024459
[email protected]
Madhav Diwanji, 9822024459
[email protected]
Sameer Kale
Sameer Kale
[email protected]
[email protected]
Sharma(98900 40059)
Rajeev Phatdare (98900 00066)
[email protected]
Harish Bhatia/9373046660 020 3252 5134
Director/Manager Name (National support manager) Mr. M. Krishnan
First Level Escalation Manoj Patil
[email protected]
[email protected]
9980080154
9096374447 Second Level Escalation Sabu Paul
[email protected] 9422030964
Mr. Sunil Bhosale 0233-2672320
Mr.Sunil Bhosale (9372141352)
[email protected] Praveen Naik (9373898098)
[email protected]
Mr. Milind Shah 9890000153
Mr.Bhavesh Ramesh Shah
[email protected]
Abhay Vadgaonkar
[email protected]
Manisha Mane
[email protected]
Rajesh Mathkar
[email protected] 022-66662727
Partha Sarkar-9225500395
[email protected] Vinod Mane (Manager)
[email protected] 9370696718
Service Dept. Head
Asst. Manager
Sanjay Bohare
Debasish Gupta
9225246858
9225246816
[email protected]
[email protected]
Udeet Bardhan 9960366602
[email protected]
Mr. Uttam K Bardhan 9860037104
Udeet Bardhan 9960366602
[email protected]
Sachin Kulkarni (98225-33173)
[email protected]
Rajani (9822201676)
[email protected]
Chandar Bajaj
[email protected] 9823029141
PAWAN NATH
[email protected] 8055866595
Rahul Kulkarani 9420108833
[email protected]
Rajesh Mathkar
[email protected] 022-66662727
Yogesh Redkar
Mr.Rajesh Mathkar
[email protected] 9823225118
[email protected] 022-66662727
Rrkamat (9326107028)
[email protected]
Lakshmi
[email protected]
Jaytirth Shinde
[email protected] Mobile - 09881218040
Manager Sales & Support Atul Joshi 9225246868
[email protected]
ESP/WSP/WSA LOCATION Zone codeNAME & POSTAL ADDRESS IBM Regional OfficeIBM Ahmedabad IBM India Private Limited 2nd Floor Chandan House Opp Pantaloons Mithakhali Six Road Ahmedabad-380 006, INDIA. Ph:+91-79-66069554 ESP Ahmedabad ASA0050 SVN Systems Technologies 308, Shital Varsha 5, Near. Shivaranjani Cross Road Satellite, Ahmedabad- 380015.
WSP
WSP
WSP
WSP
WSP
ASP
MRR Mouse call Escalation Matrix Nehal Vyas
[email protected] Phe: 09824452114 Ahmedabad ASA0020 Ontrack Solutions Pvt. Ltd. 903, Sakar - V, behind Natraj cinema Off Ashram Rd, Ahmedabad - 380 009 Ph (079) 26586556/7/8 Fax (079) 26586558 Ahmedabad ASA0040 Silvertouch Technologies Ltd 2nd Floor, Saffron Nr. Panchwati Circle Ahmedabad – 380 006 Ph (079) 2640 4586 / 2656 3158 Fax (079) 2656 1624 Ahmedabad ASA0130 CMS Info Sytems vision house Note: Don’t assign any calls 03-pravin colony till further confirmation Near-Navrangpura Bus stand Ahmedabad 380006 Ph: 079-40221230 Ahmedabad ASA0160 Orient Technologies Pvt Ltd 711, Shiromani, Complex, Nehrunagar, Satellite, Ahmedabad Pin Code.380015 PH 079-30617547/8/9 / 079-26752025 Ahmedabad ASA0170 S. Kumar computers S. Kumar house Gulbai Tekra Ahmedabad. Tel # - 079-26306143 , 26306215 , 26300297. Surat ASA1360 SVN Systems C/O INNOVATIVE TELECOM & SOFTWARE PVT LTD O-21/22, Kanaknidhi Complex, Assign SO & MA Calls Only Opp. Gandhi Smruti Bhavan, Timaliawad, Surat
WSP
WSP
ASP
WSP
WSP
ASP
WSP
ASP
WSP
Ph (0261) 2461920/2461926 Fax ( 0261) 2461902 Surat ASA0110 Innovative Telecom & Softwares Pvt Ltd O-21/22, Kanaknidhi Complex, Opp. Gandhi Smruti Bhavan, Timaliawad, Surat Ph (0261) 2461920/2461926 Fax ( 0261) 2461902 Surat ASA0180 Micro-Hard Computers 320, Golden Point Building, Nr. Hotel Park Inn, Ring Rd Surat - 395002 PH 0261-24552280 FAX NO 0261-2470280 Baroda(Vadodara)ASA0330 SVN Systems C/O Auroma 001, puja upvan-1 89, dhananjay society, Assign SO & MA Calls Only near akhota stadium, vadodara-390 020 Ph 0265-2343190 9227104056, 9714713356 Baroda ASA0060 Auroma 89,Dhananjay Society Akota Baroda - 390 019 Ph 0265-2343190 Vapi ASA0018 Innovative telecom & software Pvt. Ltd 219, Govinda complex, GIDC char rasta National highway # 8, Vapi - 396195 Gujrat. Landline/Telefax #- 0260-2401962 RAJKOT ASA0770 SVN SYSTEMS C/O DELTA SYSTEM & PERIPHERALS SILVER CHAMBER, TAGORE ROAD Assign SO & MA Calls Only RAJKOT-360 002. PHONE NO:- 09824212779, 0281-2468192 FAX-0281-2463440 Rajkot ASA0210 Delta Systems & Peripherals 336/337/338,Silver Chambers Tagore Road,RAJKOT Gujrat Ph 0281-2468192 Fax 0281-2463440 NAVSARI ASA0660 SVN Systems Tec C/O MICROHARD COMPUTERS LG-1/2, FOUNTAIN PLAZA,NR. Assign SO & MA Calls Only LAXMI CINEMAGIC, FUWARA, NAVSARI -396445 Jamnagar
ASA0780 Binary Systems Pvt. Ltd. Ground Floor, Shop no.:22, Mondern market,
Near amber cinema, Jamnagar - 361008 0288-3200421/0288-2556829
HELPDESK C0-ORD. & ID Pranav Shah
[email protected] 079 - 66069554
Mr. Nehal Vyas
[email protected] [email protected] Mobile No: 09824452114 Milin Brhmakshatriya 9426039394 Prashant
[email protected]
Kelvin Patadia (9979867700)
[email protected] [email protected] Pravin Parmar (9909011078) Pinky Patel (079 26404586)
[email protected] [email protected]
Pankaj 079-40221230
[email protected]
Primary
[email protected],
[email protected],
[email protected] Secondary
[email protected],
[email protected]
Vandana Jadhav
[email protected] [email protected]
Sabiha(98796 12705)
[email protected] [email protected]
Sabiha(98796 12705)
[email protected] [email protected] [email protected]
Shailesh Dhimmar PH NO 09824751655
[email protected] [email protected]
Pratik Gohil
[email protected] [email protected] [email protected] 971471335700% Pratik Gohil
[email protected] [email protected] [email protected] Satish Patel((Mob :- 09879612701)
[email protected],
[email protected]
BHAVESH AJMERA(09824212779)
[email protected],
[email protected]
BHAVYANG PATWARI (93276 26836)
[email protected]
Hiteshbhai (9824751656)
[email protected]
Mahendra.N.Sagathia 9879778528
[email protected] [email protected]
SERVICE MANAGER & ID ESCALATION LEVEL, (M)#, ID
[email protected] Gorky Vishnoi Nagashetty G Prachande
[email protected] Direct Tel. No. 020 - 40116745. Ext - 16745. Cell No. 9850834858
Mr. Prashant Tahme
[email protected] 9867359006
Mr. Prashant Tahme
[email protected] 9867359006
Kelvin Patadia
[email protected] Mobile # 9979867700
Ranjeet Thadathil
[email protected]
Manoj Patel
[email protected] +91 98795 17159
Jignesh Patel
[email protected] 9825034159
Kanan 9377023874
Ashok Nakum 9377773616
[email protected]
[email protected]
Vipul Patel Vipul Patel (93777-67751)
Vipul Patel 9377767751
[email protected]
Hardik/Nimish
[email protected] 9825014946
[email protected] 9879533736 Mihir Chawla 98251-11621
[email protected]
Hardik/Nimish
[email protected] 9825014946
[email protected] 9879533736 Mihir Chawla 98251-11621
[email protected]
Mihir Chawla 98251-11621
[email protected]
Mihir Chawla 98251-11621
[email protected]
Bhavesh Rathod
[email protected] 9824110542
Shailesh Dhimmar PH NO 09824751655
[email protected] Bhavesh Rathod
[email protected] 9824110542
Biney Mehta 92271 04056
[email protected] [email protected] 9714713356
Biney Mehta 92271 04056
[email protected] [email protected] 9714713356
BHAVYANG PATWARI 098242 49557
[email protected]
Bhavesh Ajmera
[email protected] 9824212779
Bhavesh Rathod
[email protected] 9824110542
Shailesh Dhimmar PH NO 09824751655
[email protected]
Jasmin Kamdar (Proprietor) 9898059164
[email protected]
ok
ok
ok
ok
ch.com
Hitesh Sojitra 9328010295
[email protected] ok ok
rientindia.net
ok
global.com
ok
ok
ok
ok
ok
ok
ok
Region
States Coverd
Location Ahmedabad
Zone Code
Ahmedabad ASA0190 Do not assign tp calls till further communication
Ahmedabad
Ahmedabad
ASA0050
Ahmedabad
ASA0160
Surat
ASA0110
Rajkot
ASA0220
Baroda
ASA0230
Gujrat
Bangalore
Bangalore For Internal Employees Only
Bangalore only For SEZ users
Bangalore RVA0667 Do not assign any calls from 22/06/2011 till further communication Assign only INTEL calls Bangalore
ASB0050
Bangalore
ASB0070
Bangalore
ASB1951
Mangalore
ASB0370
Bangalore
Karnataka
Mangalore
ASB0540
Manipal
ASB0810
Mysore
ASB0390
Ananthpur
ASB0380
Belgaum
ASB0300
Hubli
ASB0360
Chennai Asiign blow customer calls To TRC only TCS RBS CTS ABB NOKIA Pfizer Chennai For Internal Employees Only Chennai
RVA0751
Do not assign any TP calls till further notice
Do not assign any TP calls till further notice Chennai
ASC0040
Chennai
ASC0050
Tamil Nadu Start assigning TP calls other than CTS and VIT from 09/06/2011 Chennai
ASC1020
Madurai
ASC0270
Coimbatore
ASC0510
PONDICHERRY
ASC0933
Cochin
ASC0500
Cochin
ASC1010
Trivandrum
ASC0600
Chennai
Kerala
Do not assign any Calls Trivandrum
ASC0530
Delhi
Delhi Delhi
ASD0630
Delhi
ASD0230
Gurgaon
Haryana
FARIDABAD
ASD1080
ALL AMEX CALLS TO BE ASSIGNED Noida
ASD0540
Assign Noida onsite calls To Delhi TRC Noida
ASD0450
Assign Gaziabad calls also 31-03-2011 Noida ASD0770 Assign only Amity Sites calls
Uttar Pradesh
Ghaziabad ASD1010 Do not assign any Calls 31-03-2011 Assign calls to MS Noida Lucknow ASD0500
Lucknow
ASD0750
Lucknow
ASD0780
Delhi
Assign only Amity Sites calls
Meerut
ASD0680
Gorakhpur
ASD1240
Chandigarh ASD0520 Jammu's call assigned to Ingram chandigarh only Chandigarh Punjab
ASD0310
Ludhiyana
ASD0410
Jaipur
ASD0510
Dehradun
ASD0490
Indore
ASD0530
Indore
ASD1190
Srinagar
ASD1300
Rajastan
Uttarakhand
Madhya Pradesh
Jammu & Kashmir Jammu's call assigned to Ingram chandigarh only Hyderabad
Hyderabad For Internal Employees Only
Hyderabad
Hyderabad
ASH0110
HYDERABAD
ASH0870
Vishakapatnam
ASH0210
Vijayawada
ASH0220
Andra Pradesh Hyderabad
Jamshedpur
Jamshedpur
Jamshedpur
Kolkata
Kolkata For West Bengal
Internal Employees Only Kolkata
ASK0500
Kolkata ASK0290 assign only calls logged by Wizer assign if customer demands Durgapur
ASK1050
Raipur
ASK0380
ASSIGN CCIR CALLS ONLY IF THE CUSTOMER PREFERRED AFTER THE APPROVAL FROM VINIL
Raipur
ASK0490
Guwahati
ASK0410
Bhubaneshwar
ASK0400
Bhubaneshwar
ASK1030
BERHAMPUR
ASK0640
Rourkela
ASK1010
Patna
ASK0330
Chhattisgarh
Kolkata
Assam
Orissa
Note: Do not assign LENOVO WARRANTY CALLS till fruther communication
Assign only MA Desktop & Thinkpad Bihar
Assign only IBM MA Calls Patna ASK1020
Ranchi Jharkhand
ASK1160
Assign only On-site TPRC calls Assign all TATA CUMMINS Calls from today (09.11.10) onwards Mumbai
Assign TCS & Saint Gobain calls TO IBM TPRC ONLY 8/3/2011
Maharashtra
Mumbai
Mumbai
ASM0060
Mumbai Do Not Assign HSBC calls to Galaxy & assign to TRC
ASM0090
Assign TCS to IBM TPRC ONLY 8/3/2011 Mumbai
ASM0190
Mumbai
ASM1040
ASSIGN J & J CALLS
Mumbai
ASM1010
Mumbai
ASM1020
Mumbai
ASM1930
Pune
Assign All TCS Calls to TRC 17/03/2011
Pune
ASPP045
Assign all Amdocs calls 17/03/2011
Pune
ASPP020
Start assigning calls from 07/06/2011
Pune
ASPP017
Maharashtra Pune
Do not Assign Any calls 28.04.2011 Pune
ASPP008
GOA
Nagpur
ASP0510
Nasik
ASPP011
Goa
ASP0500
Call Assigning Status IBM India Private Limited Titanium, Unit 1- Ground Floor, Corporate Road, Near Prahladnagar Garden,Satellite, AHMEDABAD - 380015 PH:079 - 66069555 & 66069567. Mr.Anshuman Shroff - 9824002928
[email protected] Ingram Micro India Limited(Tech Pacific India Ltd) 328 Patel Avenue,Near Gurudwara,S.G.Road, Ahmedabad-380054 Phone:26857570,40203572/30178141/
[email protected] Gulam(Eng)-Ph no: 30178142 Bhavesh 30178143 ,Farsheed-9920351100 SVN Systems Technologies 308, Shital Varsha 5, Near. Shivaranjani Cross Road Satellite, Ahmedabad- 380015. Orient Technologies Pvt Ltd 711, Shiromani, Complex, Nehrunagar, Satellite, Ahmedabad Pin Code.380015 PH 079-30617547/8/9 / 079-26752025 Innovative Telecom & Softwares Pvt Ltd O-21/22, Kanaknidhi Complex, Opp. Gandhi Smruti Bhavan, Timaliawad, Surat Ph (0261) 2461920/2461926 Fax ( 0261) 2461902 Silvertouch Infotech Pvt Ltd 202, Shilp Tower Godown Road, Nr Tagor- Road, Rajkot, Gujrat , India. 360002 Gujarat 91-281-3015199 Silvertouch Infotech Pvt Ltd A-130 Rajlaxmi Complex, Old Padara road Nr ABS Tower Baroda, Gujrat India. 390007 0265-2340893 IBM India Private Limited Subramanya Arcade, Ground Floor 12, Bannerghatta Road Bangalore - 29 Direct Nos : 080- 40683581/83579/83577/83578/83431
Swetha/Chandrakala
[email protected] /
[email protected] IBM India Private Limited (EGL) EGL A block Ground Floor - Cafeteria, Near Gym Bangalore Coordinator - Vidhya Kulkarni Roysten Adarsh Serrao, (Customer support Engineer)
[email protected] Contact No:080-41777300, 41777177 IBM India Private Limited (Manyata) Ground Floor G1/Block Manyata Embassy Business Park, Rachenahalli, Nagawara, Outer Ring Road, Bangalore. Karnataka 560 045 Ph: 28030498 and 28030499
[email protected] Info Services No.505-07,4th Floor,Oxford house Rustam Bagh Main Road,Old Airport Road Bangalore - 17 Board num : 43505050 43505006 / 43505005 , Ext : 222,223,224,225 Frontier Business Systems (P) Ltd. No. 3, Wood Street Ashok Nagar Bangalore - 560 025 www.frontier.in Phone (Board) 80-44229191 /44229231 Fax: 80-44229192 New Wave Computing Pvt. Ltd. 611,2nd and 3rd Floor, 80 ft Road, 6th Block, Koramangala Bangalore- 560 034 Ph (080)25504607/5110 5694 Fax (080)2990592 ORIENT TECHNOLOGIES PVT LTD No.6/4, 1st Floor, Cantonment Railway Station Road, Bangalore-560051 080 2530 8893/8894/8895
INFO SERVICES No 19 , 23, II nd Floor ,Emkay ' s Shalimar Kankanady , Mangalore -575002 Ph 9448306727 Prashanta (99457 15946) Escalations MS.DHANALAKSHMI 080-25202839/25267268
FRONTIER BUSINESS SYSTEMS #C5,CITY GATE,1ST FLOOR,KADRI TOOL GATE, MANGALORE,575002 9844305512/9844305512
FRONTIER BUSINESS SYSTEMS # 006 college of Nursing Old MAHE Building, Manipal-576104-UDUPI DIST Pho No - 0820-29-22906 OR 0820- 4290405 Vel murugan -98442 44204 ARJUN CHRISTOPHER- 9964668489
INFO SERVICES Door No: 118, 4th Cross,2nd stage Gangotri layout,maruti temple road Mysore 570009 Ph 9886623561 Prashanta (99457 15946) Escalations INFO SERVICES D.NO: 7/9333-A (UPSTAIRS), Ramnatha nagar, annathpur Annathpur 515001 Ph 9441445037 Prashanta (99457 15946) Escalations INFO SERVICES C/o Suresh Patil, plot# 62, Scheme# 51, near Hanuman Temple, pipeline rd Vinayak nagar, Belgaum-590006 PH: 0831-2400238 Prashanta (99457 15946) Escalations INFO SERVICES MATHAD CORNER,Shop NO - G3, parswadi cross, bangari main road , Hubli 580023 Prashanta (99457 15946) Escalations IBM India Private Limited IBM Towers, 222,TTK Road Alwarpet, Chennai-18 Board Nos 044-43952078/2091
[email protected] Fax: 24661712 IBM India Private Limited DLF IT Park – Tower 7 A Wing 3rd Floor Shivaji Gardens, Ramapuram, Chennai – 600089,Ph No : 22723952 Karthick.M Info services Plot No: 1872,26th Street,I Block,
Thiruvalluvar Kudiyiruppu,Anna Nagar West Chennai-600 040. Ph : 044-43543701 / 43453700/ 99400 40655 Frontier Business Systems (P) Ltd Woodhead Centre,#23,Sivaganga Road Nungambakkam Chennai 600 034. Ph (044) 42011100 Fax (044) 28235185 New Wave Computing Pvt. Ltd. 2nd Floor, # 33, (old No. 16), Prestige Point, Haddows Road Chennai- 600 006 Ph (044) 28312146/47/48 Fax (044)- 28312149 ROX TRADING & SYSTEMS PVT LTD No15,PUSHPA NAGAR 2ND ST,Nangam baccam, CHENNAI :-600 034 044- 42068316 / 17
Vectra Computer Solution 41, Ist Floor, North Veli Street, Madurai- 625 001 Ph : 0452 2350811/2350812/5370811 Telefax : 0452 2350812 Tech Pacific India Ltd No. 68, WEST PONNURANGAM ROAD R.S.PURAM, COIMBATORE - 641 002. PH 0422 - 3018555/98415- 89302/0422 - 3018559 Fax No – 0422 - 3018560 TECHMAC INNOVATORS #24, 6th CROSS STREET, KURUNJI NAGAR, LAWSPET, PONDICHERRY - 605008. 0413-2255249 Tech Pacific India Ltd CC53/1411 A,Cheruperambath Road, Kadavanthara, Kadavanthara | Kochi - 682 020 Phone: 0484- 3027522/7520 COMPU MOBILES Colton House, Bank Road, Kaloor 0484-4085800 -Anoop-9961487022
Tech Pacific India Ltd TC/12/466 (2), Uthradom,Plamood-Thekkumood Road,
Pattom P.O, Trivendrum – 695004 PH 0471-6572204,0471-2306691 Info Services TC 24 / 466 (6) Opp. Yatri Nivas Model High School Road, Thychadu,Trivandrum-695 014-Kerala Ph - 0471 - 2334548 IBM India Private Limited First Floor, BirlaTowers 25, Barakhamba Road Connaught Place, New Delhi New Delhi-110001 Ph 011-43680547,43680575,43680546,43680549 Neha Sharmabhatt
[email protected] Cache Technologies 208 Siddrath Building 96 Nehru Place New Delhi-19 Ph: 65662884,65662885, 26470277,26227898 Fax:46535309 Techpark India Pvt. Ltd. Techpark India Pvt Ltd. A-247 Okhla Phase-1, New Delhi-110020. Ph (011) 40570016, 17,18, 19 Board +91 1140570000 IBM India Private Limited DLF, Village Silokhera National Highway No 8. Sector 30 Gurgaon 0124-4053288.2834151,2834151, Fax # 0124-2382478 Ravinder Pal 1/India/Contr/IBM, Ravinder Pal DIGITECH SERVICES PVT LTD FF-7,SCO,100-101,NEAR ICICIBANK,COMMERCIEAL CENTER SECTOR-16,FARIDABAD-121002,HARIYANA 0129-4073326/4073328 Tech Pacific India Ltd D44, 1st Floor Near Nirula’s Hotel,Sector # 2,Noida – 201301 Ph No:0120-2534787 / 3218010/9920351100 M S COMPSERVE PVT. LTD
#E4/11,FIRST FLOOR,SHOPPING COMPLEX, SECTOR 56,NOIDA-201301 Pho No – 0120 423 6799 Intarvo Technologies Limited C-32, First Floor, Sector-2, NOIDA 0120-4318632 Uttar Pradesh PIONEER COMPUTERS 343 Ambedkar Road , Opposite Shipra Hotel , Ghaziabad , 201001 0120-2790040 / 9717296400 Tech Pacific India Ltd 7-Way Lane, Behind Khanij Bhawan Ashok Marg,Lucknow-226001 Ph - 0522-3926170, 0522-3926171 M.S Compserve Pvt. Ltd. 7,Janapath Road,Aliganj LUCKNOW-226001 Uttar Pradesh Tel: 0522 407 3317 Mobile No: 09621855508 Intarvo Technologies Limited B-48,A Nirala Nagar, Near IT Chouraha, Lucknow-226001 Mobile:9811030535/9810041675 Board Line:011-40757551 Ext 528 Perfect Computer Network 25/1 Mangal Pandey Nagar Opp. Central Excise Office Garh Road, Near CCS University Meerut-250004 Ph 0121-2760465, 2604158 Creative Computers 5 Pushpanjali Complex , Shahi Market , Cinema Road , Gorakhpur-273001 Ph: 0551-2345759 Tech Pacific India Ltd SCO 60, 2nd Floor, Sector 47 – C Chandigarh (UT) - 160047 0172 – 5018073, 3247805 Spectra Computech Pvt Ltd Sco:-2923-24 Sector 22-C Opposite Markfed, Chandigarh (160022) Ph:-0172-4305555
0172-5025422,5025440,09915065617 Tech Pacific India Ltd Bxx-1275, Krishna Nagar, Ghumar Mandi Civil lines, Ludhiana - 141001 Punjab Phone Number: 0161 - 2410049 Tech Pacific India Ltd Plot # 33, 1st Floor Sudarshan Pura Industrial Area, Near Bais Godown Pulia,JAIPUR-302006. 9828673741 Tech Pacific India Ltd Jain Warehouse Complex, Chaman Vihar Niranjanpur, Dehradun - 248001 Uttarakhand Tel: 0135-3295452 Tech Pacific India Ltd G-1, Swadesh Bhawan, Press Complex Agra Bombay Road, Indore 0731-4009995, 2552216 NETCOM COMPUTERS 106 Diamond Trade Centre , 3-4 Diamond Colony , Indore , Madhya Pradesh Indore 452001 0731-2543333 Sheikh Enterprises Yatri Bhawan , Durga Nag Road , Somwar , Near Burn House School , Srinagar , 190001
IBM India Private Limited No.8-2-502/1/AG, Uma Aishwarya House, Road No.7, Banjara Hills, Hyderabad - 500 034. Phone : (040) 66980700 / 39380700 Extn: 80727 Fax No 040-23350265
[email protected] Tp Co-ordinator- Shaik Ismail
IBM India Private Limited Room # 722,Building No.3B,7th Floor Mindspace,Raheja IT park,Hitech City Madhapur, Hyderabad - 500 081. Ph 040-66952507 Ext 52507 Shaik Mohammed Ismail/India/Contr/IBM, Ismail/Rajshekar
Silicon Systems Sudha House,1st floor Tilak Road,abids Hyderabad- 500 001 Ph (040) 24754846/5044/8141 040-24755044 NEWWAVE COMPUTING PVT LTD No.74/A,SRI RASTHU TOWERS,VENGAL RAO NAGAR, S.R.NAGAR,HYDERABAD-500038 Phone-040-401533347/+91-9000122455 INFO SERVICES H no : 43-11-5, 1st floor SUBALAKMI NAGAR VISAKHAPATANAM-16 PH 9908123406 Escalations -Prashanta (99457 15946)
[email protected] INFO SERVICES GF-1, first floor Anjana Appartments, Stadium East Road labbi Pet, Vijayawada – 520010 Ph 9908732472 / 0866 2430677 Escalations -Prashanta (99457 15946)
[email protected] Ph 9908732472 / 0866 2430677 IBM India Private Limited 'Kashi Kunj', Road No. 2, Contractors Area, Bistupur, Jamshedpur -831 001 Ph# 0657-6699341 Fax #0657-6699356
[email protected] Mr. Sajal Samanta TP onsite call-9852107348
[email protected] Swatee Mondal/India/Contr/IBM IBM India Private Limited 16, Camac Street 2nd Floor L& T Chambers PH033 - 4002 2199(ext 22019) Sudipta Dutta2/India/IBM Sharmistha Mohajan,Sudipta Dutta Sudipta(033-44499000) IBM India Private Limited DLF - IT Park Tower C, New Town, North - 24 Parganas, 5th Floor,Kolkata Sudipta Dutta2/India/IBM (033)444-99239-Kolkatta COMPUTEK 1/2, LORD SINHA ROAD, KOLKATA - 71
WEST BENGAL Ph (033) 2282 6846 / 1267/ 2761 Fax +91 33 22822768 SANJIT JOYDHAR 9433475321 Wizertech InformaticsPvt.Ltd 162/C/529, Lake Garden Kolkata- 700 045 Ph: (033) 24221503/04 TECH INTERNATIONAL Red Cross Road, City Centre, Durgapur - 713216. 9732115798 / 9800899919 Tech Pacific India Ltd Daldal Seoni Road, Beside Ultratech Cement Depot, Beside Videocon Godown , Raipur (C.G.) - 492007 0771-3269656/4025998 Wizertech InformaticsPvt.Ltd Dutta Complex,1st Floor Above Varun Honda Showroom G.E. Road Raipur- 492010 Ph 0771-228270 Fax 0771-4060609 Tech Pacific India Ltd House No. 101, Ground Floor,Opposite City Heart Hospital Rajgarh Road,Guwahati-781007 DhrubaJyoti Hazarika (94350 11522) 0361- 2463269 /09435011522 Wizertech Informatics Pvt.Ltd 5, Gopabandhu Square I floor Bhubaneshwar 0674-2397656,2397068 DGT SYSTEMS(P)LTD DGT Systems pvt ltd,M-132,Barmuda housing board , colony ,Barmuda,Bhubaneshwar,Orissa PH:0674 2354784/2354589 Supreme Systems 1st Floor, Giri Road, Berhampur, Orissia- 760005 Phone :0680-2212369/94370069569 FUSION TECHNOLOGIES 1st Floor, Prajapati Bhawan,Opposite Mangal Bhawan, Main Road, Rourkela-769001, Orissa 0661-2500386-9338833525 Byte Shoppe Madhuraj , Rajendra Path
Opp CDA Patna - 800 001 Ph : 0612-2320333 Telefax : 0612-2322155 SONA INFOTECH 2nd Floor,Puspa Market,Near Axis Bank,
Club Road,Klayani,Muzaffarpur 09334851919/09334122751,09431602051 Escalations -DAYASHANKER PANDEY
[email protected] WIZERTECH INFORMATICS PVT LTD Opposite Mahavir Mandir, Kadru Main road,Ranchi - 834001, Phone:-0651-2341233 K. Suresh-09934310175
IBM India Private Limited IL&FS Financial Centre, 4th flr, Bandra Kurla Complex, Mumbai 022-67089361/362 or 40589361/362
[email protected] [email protected] Shweta/Harish CMS Info Sytems CMS House, No.91, Street No.7 MIDC, Marol, Mumbai- 400 093 Ph : 022 30804498 /99 /44 Fax : 022 28364954 Galaxy Office Automation Pvt Ltd A-24/25, Ambica Towers Ground Floor, Off Jijamata Road, Nr. Pump House Andheri (east) 400093 022-4218 7777 - ext 700 / 01 / 02 Santosh Repale/98202 33847
[email protected] Orient Technologies Pvt. Ltd 49H, New Havens, 2nd Floor, Parsi Panchayat Road, Andheri (East),Mumbai 400069. Phone : 022-67158888/67158827 Fax : (022) 67158989 UNIQUE ENTERPRISES 103,Krishna Commercial Center,6 Udyug Nagar off,
S.V Road,Goregaon ,Mumbai 400062 Tel.: 28785154 / 55 Fax.: 28783332 BLUECOM INFOTECH PVT. LTD. V.N Puram Marg,prakash kunz,first floor chember,mumbai 400071 022-67247272 CDP INDIA PVT LTD 299,Shantashram Building,Tardeo Road Nana Chowk,Mumbai-400007 22-2387 3744/23898943 Ext. 129 HTP SYSTEMS PVT LTD 301, Onyx Towers, S.V.Road, Near St.John's High School, Goregaon (W), Mumbai 400 104 Tel : 022-42029999 IBM India Private Limited Tech Park One,Tower B Ground FLoor, 191A/2A/1/2,Off.Airport Road Next to Don Bosco School yerwada,Pune-411006 020-4011 7270 / 4011 7269 020-40117277 Amit Kulkarni
[email protected] Maitreyee I.T.Services 105, Gulmohar Center Point, 1st Flr. Vadgaonsheri, Pune 411 014 Tel: 91-20-3052 3028/ 29/ 78 TeleFax: 91-20-2663 0007
GALAXY OFFICE AUTOMATION PVT LTD F118, Ashoka Mall, Opp. Sun & Sand Hotel Bund Garden Road, Pune - 411 001 020-3254 4520 Fax no.020-26054733
Monarch Technologies (Pune) P Ltd. 129/132, Law college Road Pune 411 004 Ph.(020) 25424560 /61 Orion Enterprises 272/10, Parth Complex, Off LBS Road, Navipeth, Pune - 411 030
Phone : (020) 24336565/24320709 Fax : (020)24335369
Tech Pacific India Ltd 613, Ghat Road,Opposite Union Bank of India Near Rajat Plaza, Nagpur - 440 018. 0712-3259456 Alphabetics Business Machines Kamal Apartments, Opp. Telephone Exchenge, Sharanpur Road, Canada Corner Nashik- 422 002 Ph. 0253-2315586/0253-2571486 Bhagyshree/Pramod Tech Pacific India Ltd Mahalaxmi Niwas, 2nd floor, Plot No. M-10, Opp. Ghavnekar's Nursing Home, Chidvila's Colony St. Inez, Panaji, Goa - 403 002 Ph 0832-2421564 /3253015
Comments
Onsite Calls Assighn to Ingram Micro - Ahmedabad
Bhavesh 30178143 ,Farsheed-9920351100
[email protected] [email protected] [email protected]
Mr. Nehal Vyas
[email protected] [email protected] Mobile No: 09824452114 Milin Brhmakshatriya 9426039394 Vipul Patel (93777-67751)
[email protected],
[email protected],
[email protected],
[email protected]
Sabiha(98796 12705) Mihir Chawla 98251-11621
[email protected] [email protected] [email protected] Rajan Pharmar-9375107006/ Siraj-9825609226
[email protected] [email protected].
Vijay Padhiyar-9825011989/ TAPAN -919825609227
[email protected] [email protected]
Assign Onsite T/P calls to INFO SERVICES except the below TCS, Microsoft, CISCO, Oracle 57961
rt Engineer)
Latha
[email protected],
[email protected] [email protected],
[email protected] [email protected] All GAKA customers apart from Top 5 accounts Prathibha-98443 05503
[email protected] [email protected] SAP India, SAP Labs, NET APP, NOKIA Reshma (9845040919)
[email protected] [email protected] Amazon, I gate, Few other calls (avg 5 calls/day) Helpdesk Coordinator ID & Contact No. Ms. Nandini-080-25308893 / 94 / 95
[email protected] [email protected] Level -1 - Ilyas Ahmed (Support Engineer) 9845553156 JPMC, Capgemini MS.DHANALAKSHMI 080-25202839/25267268
[email protected] ,
[email protected]
Rajeshwari/Karthikeya.B.G/Murugan
[email protected],
[email protected],
[email protected] USHA - 9945285913/RAJESHWARI -9844305500
[email protected],
[email protected] [email protected],
[email protected],
[email protected]
MS.DHANALAKSHMI 080-25202839/25267268
[email protected] ,
[email protected] MS.DHANALAKSHMI 080-25202839/25267268
[email protected] ,
[email protected] Subhadatta Patil-9448854817
[email protected] [email protected]
MS.DHANALAKSHMI 080-25202839/25267268
[email protected] ,
[email protected]
Onsite Calls - Murthy Karthick
Subbulakshmi
[email protected],
[email protected]
[email protected] Shivakumar - 99620-09172
Sangeetha /Anitha (98407 37621)
[email protected] [email protected] Shweta
[email protected] [email protected]
Nirmala-9840298906/N.C.Narendra Kumar-9840298795
[email protected] [email protected] [email protected],
[email protected] J.Bharanidharan-9840298794 V.Anandraj9840297744 Pandi Balaji
[email protected] [email protected] P.Muthukkumar (98415 89302)
[email protected] [email protected] Helpdesk Coordinator
Service Manager
[email protected] SURESH - 9543479896
RAVI - 9543479888
[email protected]
Prameela Devi: 0484-3027120/Binoj-9447465933
[email protected] [email protected] Irani-9920351100
[email protected] Jaiby John-996149022
[email protected] [email protected]
Suji Mon N/Binoj K
[email protected]
[email protected] [email protected] Sandhya - 9947838488
[email protected] [email protected]
Onsite Calls - Amandeep Madan
Deepak Gupta/Sangeeta/Krishna (9312687106)
[email protected] [email protected] [email protected]
Sonia /Babloo
[email protected],
[email protected] [email protected],
[email protected] [email protected]
Onsite Calls - EISHER KHURANA
Co-ordinator ( Tanika/ Chinkey)
[email protected] [email protected] [email protected] [email protected] Anand Banerji / Mob : 9810288547
[email protected],
[email protected] [email protected] Prabhleen Wadhwa-0120 423 6799 /Manish Kumar-09810761793
[email protected] [email protected] [email protected] Sudhir Zutshi - 9891987965, Prakash Singh - 9811950331
[email protected] [email protected] SERVICE MANAGER & ID Hemant Bisht Monu/deepak sharma-009457074004.
[email protected],
[email protected] [email protected] [email protected] [email protected] [email protected] Mr.Ajay Kumar
[email protected] [email protected] [email protected] 9621855508 Mr.Raghvendra - 9695095688
[email protected] Mr.Raj Kumar - 9654202047
[email protected]
Sachin Tyagi - (09927015376) / Nusrat - 9837637785
[email protected] [email protected] [email protected] [email protected]
Manindra Kishore/Mohd. Jawaid Quamar- 09936300992
[email protected] Mr. Bhuvaneshwar Singh-9936300990
[email protected]
Gurpreet Singh - 9876143186 / Vipin- 9417520940
[email protected] [email protected] [email protected] RANJIT YADAV/ Upasana
[email protected] [email protected]
Contact Person: Kamal/Maninder
[email protected] [email protected] Vishal/ Ritesh Pachisia
[email protected]
Shabdprakash-9720105472
[email protected]
Dinesh Singh
[email protected] [email protected] Mr. Nitin Poddar
[email protected] [email protected] Service Manager -Piyush ahar-09424011055
[email protected],
[email protected] Irfan 9906805145
[email protected]
Onsite Calls - Balakrishna Javvadi
[email protected] AVBJ9J
Neha
[email protected] [email protected] [email protected] NAVAZ/VASUDHAVAN
[email protected],
[email protected] MS.PRABHA-0891-3202131/9908123406
[email protected] [email protected] [email protected]
MS.VHARAGHI-0866 - 2472677
[email protected] [email protected] [email protected]
Onsite Calls - Bishwajit Das
Onsite Calls - Sudipta Dutta
RAKTIMA PAL
[email protected] [email protected] [email protected]
Arpita Talukdar
[email protected] [email protected] Sadhan Mondal 9732115798 / 9800899919 Engineer- Irshad Ahamad-0771-3269656
[email protected],
[email protected] Mr.Arijit Ray - 09755559057
[email protected]
ty Heart Hospital
[email protected] [email protected]
Ashok Samal:94372 32748
[email protected] [email protected] [email protected] Satyajeet Roy 9437922953
[email protected] [email protected]
V.Ramu - 8763296376
[email protected] [email protected] Puspalata Panda Praveen Agarwal gal Bhawan,
[email protected] Binod Singhania 94310 18299
[email protected]
[email protected]
SANTOSH KUMAR/Anil/PANKAJ KUMAR
[email protected] [email protected],
[email protected] [email protected],
[email protected]
Asrar Ahmed--099934316459
[email protected],
[email protected] K. Suresh-09934310175
Onsite Calls - Lokesh Khandait
Smita -022-28205329 / Parikshit Raut-9324380808
[email protected] [email protected] [email protected] Lovina Mathiays
[email protected],
[email protected] [email protected] [email protected] [email protected]
Joseph Nadar – 9769008834
[email protected],
[email protected] [email protected]
Sarika/Jyoti / Mahesh
[email protected],
[email protected]
9821332047
Sharada/Komal
[email protected] [email protected] [email protected],
[email protected] Roshani
[email protected],
[email protected]
Dipesh Patel (Service-Supervisor) - 9967072607
[email protected] [email protected] Daljeet Singh - 9867001832 Rajiv Jain (MD) - 9867388271
[email protected]
Onsite Calls - Amit Kulkarni
Meenakshi Suryavanshi To ---To all the below given ID
[email protected] [email protected] [email protected]
[email protected],
[email protected] [email protected] Harish Bhatia/9373046660
[email protected] [email protected] [email protected],
Ms Vinita Dikshit
[email protected] [email protected] [email protected] [email protected] Sujit
[email protected]
[email protected] [email protected]
Mr.Ganesh - 9552589294 RAJU CHINNORE-09673992401
[email protected] [email protected] [email protected] Deodatta Pawar-9225146108
[email protected],
[email protected] [email protected],
[email protected] [email protected]
Kartik Parikh(9833453996)/Jaythirth Shinde 98812 18040
[email protected] [email protected]
REGION Bangalore & Hyderabad Chennai Delhi Kolkata & Jamshedpur Mumbai Pune & Ahmedabad
REGIONAL WSP - MANAGERS Name E-mail id Sathyanarayan A sathyanarayan Patil / Patil/India/IBM@IBMIN & Raghavendra Rao Raghavendra Kn Rao/India/IBM, V Hemalatha V Hemalatha/India/IBM Santosh K Choudhary Santosh K Choudhary/India/IBM Prasenjit Maity / Samrat Prasenjit Maity2/India/IBM & Chakraborty Samrat Chakraborty3/India/IBM Suryakant Sakpal Suryakant D Sakpal/India/IBM, Mahesh S Kulkarni
Mahesh S Kulkarni2/India/IBM,
Name
Phone
Regional Desktop Specialist Region
Kolkata / Rajen Gupta Jamshedpur
033-4002 2018
Delhi
Amandeep Madan
99539 20065
Ahmedabad Mumbai Pune Hyderabad Chennai Bangalore
Jatin kumar Panchal Suryakant Sakpal Rutika Shaik Ismail Guna G Sekaran Hemanth Mk Kumar
98909 09575/020-5604 1144/2644 9724
Region Kolkata Delhi Ahmedabad Mumbai Pune Hyderabad Chennai Bangalore Jamshedpur
Name Sudipta Dutta Neha Sharmabhatt Jatin Panchal Harish Nair Amit Kulkarni Shaik Ismail Anandi Rajathiraviam Swetha Holla Biswajit
Phone 033 - 4002 2199/22019 011-43680547,43680575 079-66069555-66069567 022-67089361/362 020-4011 7270/4011 7269 040 - 2335 0260/30/12 044-43952078/2028 080-40683577 0657-6699341
98909 09575/020-5604 1144/2644 9724 040 - 2335 0260/30/12 080-40683576
TP - Specialist
Monitor -Specialist Region All Region
Name Bhaskar R Bhovi
PCD TechnicalHarisha Keshavarao
Phone 080-40683588
98450 26615
For all issues of Jharkhand,Orissa,Bihar and Chattisgarh,pl contact WSP Manager Mr. Samrat Chakraborty at
[email protected]
egional Desktop Specialist Mail
[email protected]
[email protected] [email protected] Suryakant D Sakpal/India/IBM, Rutika R Shety/India/IBM,
[email protected] Guna G Sekaran/India/IBM@IBMIN Hemanth Mk Kumar/India/Contr/IBM
TP - Specialist Mail
[email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected]
Monitor -Specialist Mail
[email protected]
[email protected]
States Covered West Bengal, Assam, Nagaland, Mizoram, Meghalaya, Sikkim, Manipur,Bihar, Jhakhand, Orissa, Chattisgarh Jammu & Kashmir, Punjab, Uttaranchal, Himachal, Haryana, Uttaranchal, Delhi, Rajasthan Gujarat, MP Maharashtra, Goa Maharashtra Andhra Pradesh Tamil Nadu, Kerala
[email protected]
Region Kolkatta Delhi Ahemdabad Mumbai Pune Hyderabad Chennai Bangalore Jamshedpur
Region All Region
Country
Chakraborty at
[email protected]
Area
Matrix Contact Matrix-I
Regional Delivery
Contact Matrix-II
Contact Matrix-III Area
Matrix Contact Matrix-I
Regional Delivery
Contact Matrix-II
Contact Matrix-III
RT Escalation Matrix Region East SPOC Ms Sowmya Email-ID
[email protected] Mobile ID 080-39815305 RM Cheryl Tenny Email-ID
[email protected] Mobile ID 080-39815315 VP Mr Jagdish Shenoy Email-ID
[email protected] Mobile ID 9686239479 Region South SPOC Ms Manjula Email-ID
[email protected] Mobile ID 080-39815309 RM Cheryl Tenny Email-ID
[email protected] Mobile ID 080-39815315 VP Mr Jagdish Shenoy Email-ID
[email protected] Mobile ID 9686239479 CC to Bhaskar R Bhovi/India/IBM
Online Tools Pincode search Pincode search Distance between tow citiesDistance Shortest Between Two Cities
http://www.pincode.in/search.php http://mapsofindia.com/pincode/index.php
D100
RT Outsourcing Services Ltd B-81, Okhla Industrial Area Phase-2, New Delhi-110020 Contact Person:- Pratap Singh Thapa Contact No:- 26383671, 26383667/64 Handphone No:- 09899206711
ASBRT01
http://www.mapsofindia.com/distance http://www.mapxl.com/highway-path-finder/map_routing.phtml?config=routing
ASNRT01 ASWRT01 ASSRT01
ASP RT NORTH ASP RT WEST ASP RT SOUTH
Delhi,Chandigarh,Lucknow,Kanpur,Indore,Jammu,Ludhiana,Merrut,Nainita / Haklw Mumbai,Nagpur,Navi mumbai,Goa,Thane,Ahemadabd,Surat,Vapi, Rajkot,Baroda,P Bangalore,Hubli,Mangalore,Anathpur,Belgaum,Shivamoga,Mysore,Hyderabad,Secu
ASERT01
ASP RT EAST
Kolkata,Raipur,Cuttack,Manipur,Siliguri,Gantok,Agartala,Patna,Bhuneshwar,Guwa
ASERT01
Co ordinator Pratap
[email protected] 1st Level escalation 2nd Level3rd Escalation Level Escalation.
Pradeep Yadav (Operation Arvind Raina Incharge) Vikas (Program Bhatia Manager) (Sr. Manager)
[email protected] [email protected] [email protected] Mobile +91-9811504322 Mobile +91-9811661607 Mobile +91-9811010567
West Ms Manjula
[email protected] 080-39815309 Cheryl Tenny
[email protected] 080-39815315 Mr Jagdish Shenoy
[email protected] 9686239479 North Ms Sowmya
[email protected] 080-39815305 Cheryl Tenny
[email protected] 080-39815315 Mr Jagdish Shenoy
[email protected] 9686239479
BM
ing.phtml?config=routing
[email protected] Pratap Thapa
re,Jammu,Ludhiana,Merrut,Nainita / Haklwanil,Jaipur,Dheradun,Bhopal,Varnasi e,Ahemadabd,Surat,Vapi, Rajkot,Baroda,Pune,Nasik,Sangli,Kolapur. elgaum,Shivamoga,Mysore,Hyderabad,Secundrabad,Vizag,Vijayawada,Chennai,Cochin,Calicut,Coimbatore,Madhurai,Trivandrum,Trichi,P
,Gantok,Agartala,Patna,Bhuneshwar,Guwahati,Bhilai.
Madhurai,Trivandrum,Trichi,Pondicherry,Andamon.
