NetFasteR IAD 2 English user manual

September 5, 2017 | Author: kost_papp | Category: Wireless Lan, Computer Network, Wi Fi, Internet Standards, Telecommunications Standards
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NetFasteR IAD 2 English user manual...

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User Manual ADSL2/2+ Wireless Router with VoIP interfaces

ã INTRACOM S.A. TELECOM SOLUTIONS, 2009. All rights reserved. All copyright, intellectual and industrial rights in this document and in the technical knowledge it contains are owned by INTRACOM S.A. TELECOM SOLUTIONS and/or their respective owners. This document is made available to the end users only for their internal use. No part of this document nor any data herein may be published, disclosed, copied, reproduced, redistributed by any form or means, electronically or mechanically, or used for any other purpose whatsoever without the prior written approval of INTRACOM S.A. TELECOM SOLUTIONS. Information as well as drawings and specifications contained in this document are subject to change without prior notice. All trademarks and copyrights mentioned herein are the property of INTRACOM S.A. TELECOM SOLUTIONS and/or their respective owners. Any rights not expressly granted herein are reserved. Printed in Greece.

INTRACOM TELECOM 19.7 km Markopoulou Ave., Peania, Athens, GR 19002 T +30 210 667 1000, F +30 210 667 1001 http://www.intracom-telecom.com

NetFasteR IAD 2™ User Manual – Edition 1.0

Table of Contents

Introduction........................................................................................................................... 1 Networking Capabilities .................................................................................................. 3 Applications .................................................................................................................... 4 Hardware Description & Requirements............................................................................... 6 Package Contents .......................................................................................................... 7 Front Panel ..................................................................................................................... 8 Rear Panel.................................................................................................................... 10 Installation of NetFasteR IAD 2™ ...................................................................................... 11 Instructions for Positioning the NetFasteR IAD 2™....................................................... 12 Installation Using Micro DSL Filters .............................................................................. 13 Installation Using a Splitter ........................................................................................... 14 Installing NetFasteR IAD 2™ ........................................................................................ 15 Resetting NetFasteR IAD 2™ ....................................................................................... 17 Setting Up your Computer ................................................................................................. 18 Enabling the TCP/ IP Protocol ...................................................................................... 19 Wi-Fi Connection .......................................................................................................... 20 Configuring NetFasteR IAD 2™ ......................................................................................... 21 HOME PAGE ................................................................................................................ 22 SETUP WIZARD Menu................................................................................................. 26 SYSTEM Menu ............................................................................................................. 31 WAN Menu ................................................................................................................... 35 LAN Menu..................................................................................................................... 37 WIRELESS Menu ......................................................................................................... 42 NAT Menu .................................................................................................................... 52 ROUTE Menu ............................................................................................................... 56 FIREWALL Menu.......................................................................................................... 59 SNMP Menu ................................................................................................................. 69 ADSL Menu .................................................................................................................. 72 VOIP Menu ................................................................................................................... 74 QoS Menu .................................................................................................................... 83 DDNS Menu ................................................................................................................. 85 USB Menu .................................................................................................................... 86 TOOLS Menu ............................................................................................................... 91 STATUS Menu.............................................................................................................. 94 Appendix A: Technical Specifications .............................................................................. 96 Appendix B: Frequently Asked Questions........................................................................ 99 Appendix C: Troubleshooting.......................................................................................... 100

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NetFasteR IAD 2™ User Manual – Edition 1.0

Declaration of Conformity Hereby, INTRACOM TELECOM S.A. declares that NetFasteR IAD 2™ is in compliance with the essential requirements and other relevant provisions of Directive 1995/5/EC. For further information please visit http://emc.intracom.gr/

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NetFasteR IAD 2™ User Manual – Edition 1.0

Equipment Disposal Disposal of old electrical and electronic equipment (applicable through the European Union and other European countries with separate waste collection systems). This symbol, found on this product and any of its parts or on its operating instructions or on its packaging, indicates that electrical and electronic equipment may not be disposed of as unsorted municipal waste. Instead, this product should be handed over to applicable collection points for the recycling of electrical and electronic equipment. By ensuring the correct disposal of this product, you will help prevent potential negative consequences to the environment and human health, which could otherwise be caused by inappropriate disposal of this product. By recycling, reusing and other forms of recovery of old electrical and electronic equipment you are making an important contribution to the conservation of natural resources and to the protection of the environment. For more information about the recycling of this product, please contact your local municipal authorities, municipal waste disposal service or the store where you purchased this product.

Απόρριψη παλαιών ηλεκτρικών και ηλεκτρονικών συσκευών (ισχύει στην Ευρωπαϊκή Ένωση και άλλες Ευρωπαϊκές χώρες µε συστήµατα χωριστής συλλογής απορριµµάτων). Το σύµβολο αυτό, που απεικονίζεται πάνω στο προϊόν και σε τυχόν εξαρτήµατα του ή στο εγχειρίδιο οδηγιών του ή στη συσκευασία του, δείχνει ότι οι ηλεκτρικές και ηλεκτρονικές συσκευές, µετά το πέρας της λειτουργίας τους, δεν θα πρέπει να απορρίπτονται µαζί µε τα αστικά απόβλητα. Αντίθετα θα πρέπει να παραδίδονται σε κατάλληλα σηµεία συλλογής για την ανακύκλωση των ηλεκτρικών και ηλεκτρονικών συσκευών. ∆ιασφαλίζοντας τη σωστή απόρριψη αυτού του προϊόντος, συνεισφέρετε στην πρόληψη πιθανών αρνητικών συνεπειών στο περιβάλλον και την ανθρώπινη υγεία, οι οποίες θα µπορούσαν να προκληθούν από την µη ενδεδειγµένη απόρριψη του προϊόντος. Η ανακύκλωση, επαναχρησιµοποίηση και άλλες µορφές αξιοποίησης των παλαιών ηλεκτρικών και ηλεκτρονικών συσκευών βοηθούν στη διαφύλαξη των φυσικών πόρων και στην προστασία του περιβάλλοντος. Για περισσότερες πληροφορίες σχετικά την ανακύκλωση αυτού του προϊόντος, παρακαλούµε επικοινωνήστε µε τις τοπικές δηµοτικές αρχές, την υπηρεσία αποκοµιδής αστικών αποβλήτων ή το κατάστηµα από το οποίο αγοράσατε το συγκεκριµένο προϊόν. Για περισσότερες πληροφορίες, µπορείτε να επικοινωνείτε µε το Συλλογικό Σύστηµα Εναλλακτικής ∆ιαχείρισης Αποβλήτων Ηλεκτρικού και Ηλεκτρονικού Εξοπλισµού “Ανακύκλωση Συσκευών Α.Ε.” (www.electrocycle.gr).

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NetFasteR IAD 2™ User Manual – Edition 1.0

Important Safety Information Follow all the instructions with care. You must read the following safety information carefully before you install or remove the device. •

Use only the power adapter that is supplied with the unit. The use of an alternative adapter can damage the device and invalidate the warranty



Use an electrical outlet within easy distance. Take care not to damage the power cable



To avoid electrical shock, do not open the device



To prevent fire or shock hazard, do not expose your device to rain or moisture, liquid and toxic substances



Particular care must be taken during installation and removal of cables and telephone line



Never touch the non-insulated telephone wires or terminals unless the telephone line has been disconnected from the network interface



Ensure the correct ventilation of the device. Do not obstruct the air exhaust outlets and do not lean anything over the device



Place the device out of direct sunlight and away from sources of heat



Avoid using your device during an electrical storm as it may cause an electrical shock



The device generates and uses Radio Frequency (RF) energy. In some environments, the use of RF energy is not permitted. The user should seek local advice on whether or not RF energy is permitted within the area of intended use

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NetFasteR IAD 2™ User Manual – Edition 1.0

Introduction

Overview

The NetFasteR IAD 2™ device (see photo below) is a Router that employs ADSL2+ technology, having the capability to provide a cost-effective means of sharing a single broadband Internet connection, between several wired and wireless computers. NetFasteR IAD 2™ is also applicable to SOHO customers for the provisioning of broadband services from a single access point.

The incorporated firewall capability provides protection against malicious invasions that could allow access to your files or damage of your computers. NetFasteR IAD 2™ also provides two VoIP channels that allow you to connect existing analogue telephone devices. NetFasteR IAD 2™ is the ideal solution for: •

Connecting multiple PCs and Video game consoles



Sharing broadband internet connections with all home computers



Sharing access to printers and peripherals for all computers in your home wirelessly or through the USB Host (Printers & USB Sticks)



Performing VoIP calls



Supporting bandwidth critical applications like IPTV

NetFasteR IAD 2™ is designed to implement an “always-on” Internet connection through the featured high speed ADSL2+ interface. The local network connection capabilities of the device are listed below: •

Four switched 10/100 Base-TX Ethernet ports



One Universal Serial Bus 2.0 (USB), operating as a Host



One IEEE 802.11b/g Wireless LAN Access Point



Two FXS phone ports for analogue phones Continued on next page

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NetFasteR IAD 2™ User Manual – Edition 1.0

Introduction, Continued Features and Benefits

VoIP Services

The features of NetFasteR IAD 2™ are summarized below: •

Shared Internet connection for both wired and wireless computers on your network



High speed 802.11b/g wireless networking



No need for a dedicated, “always on” computer for Internet connection



Compatible with Windows and Macintosh computers



Web-based configuration



Centralization of all network address settings (DHCP)



USB Host Port to connect various devices such as printers and USB flash disks1



Virtual server to enable remote and secure access to Web, FTP, email, Telnet and other services provided from your network



Incorporated Firewall for protection against internet hacker attacks



Wireless Security (WEP, WPA, WPA2-PSK) to prevent unauthorized use of your internet connection.



NAT functionality that allows multiple users to have access to the Internet through a single user account



VPN pass-through (IPSec-ESP Tunnel mode, L2TP, PPTP)



Support of applications requiring multiple connections (userdefinable)



Voice-over-IP (VoIP) functionality supporting existing analogue phones



Auto Wi-Fi Configuration (WPS)

Using VoIP, instead of making calls over the regular telephone network, calls are made over internet (IP), either through your Internet Service Provider’s (ISP) connection or through your local network (LAN). Calls made to other VoIP devices, anywhere in the world, are generally free, while long distance calls are much cheaper to regular telephone calls made through the public telephone network. The basic functionalities of the device include the conversion of an analogue voice signal to digital, the encoding and then compression of the signal into Internet protocol (IP) packets. The device is equipped with a digital signal processor (DSP), which segments the voice signal into frames and stores them in voice packets. These voice packets are encoded using the G.711, G.723.3 and G.729 standards used by encoders - decoders (Codec) of the market.

1

More USB devices like WEB cameras will be supported in the future with firmware upgrades

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NetFasteR IAD 2™ User Manual – Edition 1.0

Networking Capabilities

Connection diagram

The following figure illustrates a typical network. NetFasteR IAD 2™ provides you the capability of connecting to the Internet. Simultaneously, it has the capability of directly connect to other computers, therefore expanding your existing network. The device allows connectivity to 10/100 Mbit/s devices and wireless IEEE 802.11b/g compatible devices, making it easy to create a network in small offices and homes as well as support Internet Access through an ADSL connection. Since many DSL providers use PPPoE or PPPoA to establish communications with end users, the device includes built-in clients for these protocols, eliminating the need to install the related software on your computer.

POTS Line

POTS POTS

Voice Splitter Residential Connection Point (NID)

Wi-Fi

Data Clients

NetFaster IAD LAN USB Clients

VoIP Ethernet Hub or Switch VoIP

LAN (extension)

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NetFasteR IAD 2™ User Manual – Edition 1.0

Applications The advanced networking features of NetFasteR IAD 2™ device are summarized below.

USB Printer Sharing (LAN & WAN)

Using the implemented USB Host the NetFasteR IAD 2™ can be used for Printer sharing in a LAN or WAN configuration thus the printer can be accessed remotely from a different location.

Printer

WIFI

USB

LAN Continued on next page

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NetFasteR IAD 2™ User Manual – Edition 1.0

Applications, Continued

File Sharing (LAN & WAN)

Using the implemented USB Host the NetFasteR IAD 2™ can be used for File Sharing by connecting your USB Flash memory stick. Your files could be accessed either from LAN or WAN (Internet).

USB Flash Disk WIFI

IP WAN

LAN

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NetFasteR IAD 2™ User Manual – Edition 1.0

Hardware Description & Requirements

General description

NetFasteR IAD 2™ incorporates ADSL2+ to allow connection to the Internet or to a remote site, via the associated port. This device can be connected directly to your PC or to a local area network using any of the four Fast Ethernet LAN ports. Access speed to the Internet depends on your service type. Full-rate ADSL2+ provides up to 24 Mbit/s downstream and 1 Mbit/s upstream. Data passing between devices connected to your local area network can run at up to 100 Mbit/s over the Fast Ethernet ports and 54 Mbit/s over the builtin wireless network adapter. The device includes a LED display on the front panel for system power and port indications that simplify installation and operation monitoring.

System Requirements

6

Your device requires that the computer(s) and components in your network be configured with at least the following: •

An Operating System (could be Windows, OSX, Linux or other Unix variations)



Each computer to be connected to the available LAN ports of the device should be equipped with a 10Mbit/s or 10 / 100 Mbit/s Ethernet card



Optionally, an 802.11b/g wireless adapter



At least 60 MB of free hard disk space



At least 256 MB of RAM



Suitable web browser. Supported are the following: Internet Explorer 5.5 or later, Netscape 4.7 or later, Firefox Mozilla 1.5 or later

NetFasteR IAD 2™ User Manual – Edition 1.0

Package Contents

The NetFasteR IAD 2™ packaging contains the device itself, the accompanied components as well as the required equipment. The following table describes the package contents. If any of these items are missing or damaged, please contact your retailer. #

Depiction

Description

1

NetFasteR IAD 2™ unit (ISDN or POTS, depending on your telephone line type).

2

Power Supply Adapter.

3

Ethernet cable.

4

2 x Phone cables.

5

Resources CD ROM.

6

ADSL splitter and micro filter (only for POTS models).

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NetFasteR IAD 2™ User Manual – Edition 1.0

Front Panel

Indications and Description

The front panel includes fourteen LEDs for optical indication of the networking and operating state of the device:

LEDs

Designation

Status

Power

Solid Green

Solid Red

LAN 1 LAN 2 LAN 3 LAN 4

Blinking Green

WLAN

Solid Green

Solid Green

Off

Blinking Green

Off

ADSL

Green

Normal operation.

Power Failure.

Ethernet Link Connected.

Transmitting or Receiving Packets.

No Connection.

WLAN Connected.

Transmitting or Receiving Packets.

No Connection.

DSL Link Up & Connected.

Slow Blinking Green

Modem begins DSL negotiation.

Fast Blinking Green

Modem finishes DSL negotiation.

Off

Online

Description

No Connection.

Solid Green

IP Connectivity (no traffic detected)

Fast Blinking Green

IP Connectivity (traffic detected)

Solid Red

Off

PPP Authentication Failure

Power off. No WAN connection available Continued on next page

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NetFasteR IAD 2™ User Manual – Edition 1.0

Front Panel, continued

Indications and Description, continued

Designation

Status

VoIP

Solid Green Blinking Green Off

Phone 1 Phone 2

Solid Green Blinking Green Off

Line

Solid Green

(Optional)

Blinking Green Off

USB

VoIP Connectivity Detected. Traffic Detected. VoIP Handshake Failed. Off Hook. Incoming VoIP Call (phone ringing or call waiting stage). No communication on ADSL or VoIP PSTN lifeline backup is connected. Incoming PSTN Call (phone ringing or call waiting stage). There is no PSTN lifeline backup Connection.

Solid Green

USB Link Established.

Fast Blinking Green

USB Traffic Detected.

Off WPS

Description

Slow Blink Yellow

No USB activity (device is powered off or no USB device is present). In Progress.

Fast Blink with Pauses Red

Fail-overlap Session.

Fast Blink Red

Fail-no overlap Session.

Solid Green

Successful Connection. Note that in any case (success or fail) the LED state is maintained until action is performed again or the modem is reset.

WLAN

To enable/disable Wi-Fi in NetFasteR IAD 2™ press the WPS button for approximately 2 seconds. To auto-configure the Wi-Fi connection (WPS) between your computer and the NetFasteR IAD 2™ press the WLAN button for approximately 6 seconds to start the WPS negotiation. Note that your Wireless Client Card must support WPS.

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NetFasteR IAD 2™ User Manual – Edition 1.0

Rear Panel

Connections Description

The following photo displays the rear panel of the device.

Description

#

Designation

1

DSL

2

LAN1 LAN2 LAN LAN4

3

USB

4

Power

Power adapter receptacle.

5

On/Off

Switch to turn the device ON / OFF.

6

Reset

Reset button to reset the device and restore default factory settings.

7

Line (optional)

Telephone line receptacle (FXO lifeline backup, optional).

8

Phone 1 Phone 2

Analogue Telephone device (FXS) receptacles.

Connection port of ADSL line.

Fast Ethernet (RJ-45) ports for connecting LAN devices, such as computer, Hub or Switch, etc.

USB Host to connect a printer or a USB Stick.

Do not force the antenna beyond its mechanical stops. Rotating the antenna further may cause damage.

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NetFasteR IAD 2™ User Manual – Edition 1.0

Installation of NetFasteR IAD 2™

This chapter will guide you through the installation of NetFasteR IAD 2™, including: 1.

Positioning the device

2.

Installing the ADSL splitter or Micro filters

3.

Connecting the device to the network

4.

Setting up your computer for networking communication with the device

Please read carefully the Safety Information in the beginning of this manual.

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NetFasteR IAD 2™ User Manual – Edition 1.0

Instructions for Positioning the NetFasteR IAD 2™

You should position NetFasteR IAD 2™ in such a location to ensure that:

12



It is located near an electrical outlet and a phone wall socket



Water or moisture cannot penetrate the case of the unit



It is out of direct sunlight and away from sources of heat



The cabling is away from power lines, fluorescent lighting fixtures, and sources of electrical noise such as radios, transmitters and broadband amplifiers



It is centrally located to the wireless computers that will connect to the Router. A suitable location might be on top of a high shelf to optimize wireless connections to computers in both horizontal and vertical directions, allowing wider coverage

NetFasteR IAD 2™ User Manual – Edition 1.0

Installation Using Micro DSL Filters Introduction

Before beginning installation, you must locate devices in your house requiring a DSL filter such as phones, fax machines, answering machines, dial-up modems, Satellite TV dialers or monitored security systems and attach a DSL filter to any one of them, sharing the same phone line as your NetFasteR IAD 2™.

Installation

To install the DSL Micro filters proceed as follows: Step

Action

1

Disconnect the phone cable from the telephone wall socket.

2

Insert the phone cable into the DSL filter socket identified with a phone symbol.

3

Insert the DSL filter cable into the telephone wall socket.

You do not have to attach DSL Micro filters to unused wall sockets.

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NetFasteR IAD 2™ User Manual – Edition 1.0

Installation Using a Splitter Introduction

A splitter separates the frequencies of telephone service from the ADSL (Data) service and outputs each to a different splitter port. The “Line” port of the splitter is connected to a telephone wall socket. If you have an ISDN telephone line then, the “Phone” port must be connected to the NT1 unit (i.e. Intracom netMod). If you have a POTS line then, the “Phone” port shall be used to connect telephone sets. The “ADSL” port shall be connected to NetFasteR IAD 2™, no matter if POTS or ISDN line is used.

Installation

To install the splitter proceed as follows: Step

Action

1

Connect the “Line” port of the splitter to the wall socket.

2

Use an RJ11 cable to connect the NetFasteR IAD 2™ ADSL port to the “ADSL” port of the splitter.

3

Connect a telephone set in the “Phone” port of the splitter.

Using a splitter or filter is necessary to avoid interferences between telephony and ADSL services, which may cause problems in the voice quality and the ADSL performance.

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NetFasteR IAD 2™ User Manual – Edition 1.0

Installing NetFasteR IAD 2™

Introduction

To install NetFasteR IAD 2™, proceed as follows: 1. Connect the phone cable to the ADSL receptacle 2. Connect the Ethernet cable 3. Power Up the Device

Connecting the Phone Cable

Connecting the Ethernet Cable

To connect the phone cable, proceed as follows:

Step

Action

1

Connect the one end of the phone cable into the “ADSL” splitter port.

2

Connect the other end of the phone cable into the ADSL socket at the rear of the device.

To connect the Ethernet cable proceed as follows:

Step

Action

1

Connect the one end of the Ethernet cable into one of the four Ethernet (LAN) sockets on the rear of the device.

2

Connect the other end of the Ethernet cable into the Ethernet Network card of your computer. Continued on next page

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NetFasteR IAD 2™ User Manual – Edition 1.0

Installing NetFasteR IAD 2™, Continued

Powering up the device

To power up NetFasteR IAD 2™, proceed as follows:

Step

16

Action

1

Plug the power adapter into the corresponding inlet located on the rear panel of the device.

2

Plug the power adapter into an electrical wall socket.

3

Switch ON the power switch located at the rear panel of the device.

4

Wait for the power LED to turn steady green.

NetFasteR IAD 2™ User Manual – Edition 1.0

Resetting NetFasteR IAD 2™

Introduction

You may want to reset the NetFasteR IAD 2™ in case you are experiencing problems or if you want to restore the factory default settings.

Procedure

To Reset the NetFasteR IAD 2™ press the Reset button located in the rear panel of the device, next to the ON/OFF button, for approximately 2 seconds. To Restore the NetFasteR IAD 2™ to factory default settings press the Reset button for approximately 5 seconds.

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NetFasteR IAD 2™ User Manual – Edition 1.0

Setting Up your Computer

NetFasteR IAD 2™ has the capability of dynamically allocating network addresses to the computers on your network, using DHCP. To realize this, your computers TCP/IP settings should be configured accordingly.

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NetFasteR IAD 2™ User Manual – Edition 1.0

Enabling the TCP/ IP Protocol

Description

Make sure that TCP/IP is installed and supported by your operating system. This connection will require you to enable your computer to receive from the device its own IP Address automatically: in such a case, the device acts like the DHCP server in your local network.

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NetFasteR IAD 2™ User Manual – Edition 1.0

Wi-Fi Connection

Procedure

To establish a Wi-Fi connection, proceed as follows: Step 1

Action Install your wireless adapter according to the manufacturer’s instructions and verify that your computer is set to obtain an IP address automatically (DHCP Client mode). Note: You will need to properly configure your adapter to communicate with NetFasteR IAD 2™ according to the configuration rules. This requires a computer with 802.11b/g wireless adapter installed.

2

In the configuration window of your wireless adapter scan the wireless network (indicated with the relevant SSID name) present in your physical environment

3

Select the SSID of NetFasteR IAD 2™.

4

Complete the configuration of the wireless adapter with the same parameters of NetFasteR IAD 2™ which are:

5



RF channel; automatically detect



Encryption Enable or Disable (default = Enable). Choose between WEP, WPA/WPA2 and WP2 only.



Set WEP/WPA/WP2 key size/type



Set WEP/WPA/WPA2 key used

To check the connection, connect to the NetFasteR IAD 2™ Home Page, entering http://192.168.2.1/ or http://netfaster.iad in the address bar of your browser.

Important Note: Your ADSL router has been set by default to use WPA/WPA2 security. The pre-shared key that is intended to be used by the clients is typed on the bottom side of each device.

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NetFasteR IAD 2™ User Manual – Edition 1.0

Configuring NetFasteR IAD 2™

Introduction

This chapter provides a description of all menu items accessible from the Home Page of NetFasteR IAD 2™ on user authentication to the Router.

Attention: any change in the configuration of NetFasteR IAD 2™ could compromise the connectivity of the device.

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NetFasteR IAD 2™ User Manual – Edition 1.0

HOME PAGE

Introduction

The device’s setup program is web-based, which means that it is accessed through your web browser. To access the web server, proceed as follows: Step

Action

1

Launch your web browser on your computer.

2

Enter the following URL in the address field of your browser: http://192.168.2.1/ or alternatively use the easy URL address http://netfaster.iad

The device is delivered with a default IP address (http://192.168.2.1/). If you change it, please take note of the new IP address, otherwise a “Reset” (see Resetting ) operation will be required to obtain access to the device gain.

Access

Access to the device configuration pages is controlled through user account: admin : Admin has unrestricted access to change and view configuration of the device. You will be requested to insert an ID and a Password: insert them to access the device’s configuration panels. The username (ID) and password are set to “admin“ for the administrator account. It is recommended to change the default password. Make sure you remember the new password, since this is the only way you will be able to manage your device. Continued on next page

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NetFasteR IAD 2™ User Manual – Edition 1.0

HOME PAGE, Continued

The main configuration page opens as shown in the following figure. This page contains a menu on the left which is always available in all pages and which is the starting point for any configuration that concerns NetFasteR IAD 2™.

Home Page Description

Menu Description

The following table provides a description of the menus which are located on the left side of the main configuration page (Home Page): Menu

Setup Wizard

Description To quickly and easily perform the basic configuration of NetFasteR IAD 2™. It is used by novice users who do not want to proceed to detailed settings.

System

To set up all the basic parameters.

WAN

To configure access parameters to the ISP.

LAN

To configure the LAN parameters.

WIRELESS

To set up the wireless access point configuration. Continued on next page

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NetFasteR IAD 2™ User Manual – Edition 1.0

HOME PAGE, Continued

Menu Description (Continued)

Menu

Description

NAT

To allow multiple users to access the Internet.

ROUTE

To define the static routes and RIP parameters.

FIREWALL

To set up the firewall protection parameters.

SNMP

To set the community and trap information.

ADSL

To show DSL related parameters and status.

VOIP

To set the VoIP accounts.

UPnP

To offer UPnP architecture advantages (peer-to-peer network connectivity, intelligent devices, auto-configuration etc.).

QoS

To configure and monitor all the QoS parameters and settings.

DDNS

To set the Dynamic DNS feature.

USB

To setup the connected USB devices and the related services

TOOLS

A set of tools to perform backup / restore, reset or Firmware upgrade tasks.

STATUS

A status summary of IAD running configuration and system messages. Continued on next page

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NetFasteR IAD 2™ User Manual – Edition 1.0

HOME PAGE, Continued

Home – Logout

In the top right part of the screen click Home to go to the Home Page or click Logout to Logout.

To permanently activate and save the changes of parameters of NetFasteR IAD 2™, click the Save Settings button. In some cases a reboot of the device is required. Rebooting, when required, is performed automatically.

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NetFasteR IAD 2™ User Manual – Edition 1.0

SETUP WIZARD Menu

Introduction

This menu concerns the basic and quick parameters setting of NetFasteR IAD 2™. The NetFasteR IAD 2™ comes already configured from your Service Provider. Execute the following procedures in case you want to re-configure the NetFasteR IAD 2™ with new settings.

st

1 step: Getting Started

The Setup Wizard menu window and the steps for quick parameters setting of the device are shown below. Click NEXT to start.

Continued on next page

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SETUP WIZARD Menu, Continued

nd

2

step:

Parameter Settings

Select the absolutely necessary parameters that concern the ADSL connection. Make sure you know at least the connection protocol, the VPI/VCI, the encapsulation method and the Username / Password of your ISP. Proceed as follows: Step 1

Action In the Country drop down list select your country. If your country is not listed, select “Other”.

2

Select the Internet Service Provider and the connection Protocol from the corresponding drop down lists. Then, enter the user’s information (username and password) to connect.

3

Click NEXT to proceed. Continued on next page

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SETUP WIZARD Menu, Continued

nd

3

step:

Parameter Settings

First set the connection protocol you have pre-selected (see below), and then click NEXT to proceed. If you have selected PPPoE / PPPoA: Select the parameters that concern the PPPoE connection protocol:

Parameter

Description

VPI/VCI

Enter the VPI/VCI parameters provided by your ISP. Th predefined values may be the same for the ISP you hav selected.

Encapsulation

Contact your service provider to be informed about the Encapsulation your connection uses. In most cases the predefined value does not have to be changed.

Username

Enter the username provided by your service provider.

Password

Enter the password provided by your service provider. Make sure you enter it correctly.

Confirm Password

Re-enter the password to confirm it is correct.

Continued on next page

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SETUP WIZARD Menu, Continued

nd

3

step:

Parameter Settings (continued)

If you have selected RFC1483 (DHCP): Select the parameters that concern the 1483 Bridging (DHCP) connection protocol. Click NEXT to proceed.

Parameter

Description

DNS Server

Enter the DNS server address provided by your ISP. Otherwise, NetFasteR IAD 2™ will add it automatica

VPI/VCI

Enter the VPI/VCI parameters provided by your ISP. predefined values may be the same for the ISP you selected.

Encapsulation

Contact your service provider to be informed about t Encapsulation your connection uses. In most cases predefined value does not have to be changed. Continued on next page

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SETUP WIZARD Menu, Continued

th

4 Step:

This screen (see below), provides a summary of the preceding settings.

Completion of procedure

In case a mistake is found, click BACK to return to the preceding screens to correct. If all settings are correct, click FINISH to complete the NetFasteR IAD 2™ parameter settings procedure. NetFasteR IAD 2™ should connect within a few minutes. In case connection is not established, see Appendix C (Troubleshooting) and /or contact the Technical support department of your service provider.

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NetFasteR IAD 2™ User Manual – Edition 1.0

SYSTEM Menu

Introduction

This menu includes all the basic configuration pages for the device, such as time zone, password settings and remote management.

Time Settings

It is used to ensure that the time-based firewall rules feature, system log entries and CLIP time information are based on the correct localized time. From this menu item it is possible to enable and configure the NTP time server addresses.

Time Settings Screen

Continued on next page

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SYSTEM Menu, Continued

Password Settings

Use this screen to change the password for accessing the management interface. Passwords can contain from 3 to 12 alphanumeric characters. Enter a maximum Idle Time Out (in minutes) to define a maximum period of time for which the login session is maintained during inactivity. If the connection is inactive for longer than the maximum idle time, it will perform a session logout and you will have to log in again to access the management interface.

If you lose your password, or you cannot gain access to the user interface, use a pin to press the reset button on the rear panel of NetFasteR IAD 2™, and holding it down for at least 5 seconds to restore the factory default settings. Continued on next page

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SYSTEM Menu, Continued

Remote Management

Use this screen to manage the VoIP Router from a Remote Location outside of your Local Network. To do this you must specify the Host Address and Port Number of the Remote Host and select the Enabled checkbox. By enabling Remote Management and using the default values for Host Address and Port Number, unauthorized access to your router is possible.

Remote Management Screen

Continued on next page

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SYSTEM Menu, Continued

DNS

A Domain Name Server (DNS) is an index of IP addresses and web addresses. If you type a web address in your browser, such as www.somesite.com, a DNS server will find that name in its index and find the matching IP address. However, if there is a DNS server that you would rather use, you need to specify the IP address here. Fill the Primary and Secondary DNS Addresses fields and click the Save Settings button.

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NetFasteR IAD 2™ User Manual – Edition 1.0

WAN Menu

Introduction

The device can be connected to your ISP in any of the following ways: • ATM PVC: configuring ATM VC parameters • Clone MAC: configuring the WAN Interface’s MAC Address

ATM PVC

The device uses ATM as Layer 2 protocol. ATM PVC is a virtual connection, which acts as a WAN interface. NetFasteR IAD 2™ supports up to 8 ATM PVCs. By clicking the “VCn” link, the related ATM Interface panel is opened to properly configure ATM parameters.

Continued on next page

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WAN Menu, Continued

Clone MAC Address

36

Some ISPs require you to register your MAC address. If you have already registered it, change the MAC address of NetFasteR IAD 2™ to the MAC address provided to your ISP.

NetFasteR IAD 2™ User Manual – Edition 1.0

LAN Menu

Description

You can enable DHCP to dynamically allocate IP addresses to your client PCs or configure filtering functions based on specific clients or protocols. NetFasteR IAD 2™ must have an IP address for the local network. VLAN Binding is used to define the VLAN (which corresponds to an Ethernet port) to which the physical ports belong. Each physical port can be assigned to any configured VLAN profile. NetFasteR IAD 2™ VLANs function can be used to create up to 4 VLAN profiles. Once a VLAN profile is created, interfaces can be assigned to the VLAN profile. This is achieved with the appropriate VLAN settings.

Only interfaces of IEEE 802 bridging type (LAN ports 1-4 and 1483 Bridging PVC’s) can be assigned to a VLAN. Continued on next page

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LAN Menu, Continued

VLAN Screen

Continued on next page

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LAN Menu, Continued

Adding a VLAN

Click Add VLAN in the VLAN screen to create a new profile. The VLAN Profile screen appears:

The preceding screen contains the following parameters: Parameter

Description

Description

To enter a description for the VLAN group.

IP Address

To enter the IP address for the VLAN.

Subnet Mask

To enter the Subnet Mask address for the VLAN.

NAT Domain

To set a VLAN as private or public.

IGMP Snooping

Enable this feature to allow an Ethernet switch to “listen in” on the IGMP conversation between the hosts and the routers.

IGMP Querier

Enable this function to send out periodic IGMP queries.

Continued on next page

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LAN Menu, Continued

DHCP Client List

The DHCP Client List displays the IP Address, Host Name and MAC Address of each client that has requested an IP Address since the last reboot of the router.

DHCP Client List Screen

Continued on next page

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LAN Menu, Continued

Creating a Fixed DHCP Client

To add a Fixed DHCP Client, proceed as follows: Step

Action

1

In the DHCP Client screen click New. The following screen appears:

2

Enter the IP Address and the MAC Address of the Client and click Save Settings to confirm or click Cancel to abort.

3

Click Refresh to refresh the list of the displayed DCHP Clients. From now on, the client with the specified MAC address will always be assigned the predefined IP.

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WIRELESS Menu

Description

NetFasteR IAD 2™ can be quickly configured as a wireless access point for roaming clients by setting the Service Set Identifier (SSID) and channel number. NetFasteR IAD 2™ also supports data encryption and client filtering. NetFasteR IAD 2™ also allows wireless computers to communicate with each other.

To enable the Wireless transmitter click the Enable option button and click the SAVE SETTINGS button.

Continued on next page

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WIRELESS Menu, Continued

Definition of Channel & SSID

You must specify a common radio channel and SSID (Service Set ID) to be used by NetFasteR IAD 2™ and all of its wireless clients. Be sure you configure all of its clients with the same values.

Channel and SSID Screen

Parameters

The preceding screen contains the following parameters: Parameter

Description

SSID

Service Set ID. The SSID must be the same for NetFasteR IAD 2™ and all of its wireless clients.

SSID Broadcast

Enables or disables the broadcasting of the SSID. Disabling SSID broadcast will provide increased security by hiding the SSID of your wireless network.

Wireless Mode

This device supports both 11g and 11b wireless networks. Select according to the type of your wireless network. You may use “Mixed (11b+11g)” to provide compatibility with both 11b and 11g wireless clients.

Channel

The radio channel used by the wireless device and its clients to communicate with each other. This channel must be the same for NetFasteR IAD 2™ and all of its wireless clients. NetFasteR IAD 2™ will automatically assign itself a radio channel, or you may select one manually. Continued on next page

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WIRELESS Menu, Continued

Access Control

Using the Access Control functionality, you can restrict or allow access based on a MAC address.

Continued on next page

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WIRELESS Menu, Continued

Security

To make your wireless network safe, you should enable the security function. The device supports the following security mechanisms: • WPA/WPA2 • WPA2 Only • WEP • Disabled (no security)

Important Note: NetFasteR IAD 2™ has been set by default to use WPA/WPA2 security. The pre-shared key that is intended to be used by the clients is typed on the bottom side of NetFasteR IAD 2™. Continued on next page

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WIRELESS Menu, Continued

WPA/WPA2

Wi-Fi Protected Access (WPA) combines Temporal Key Integrity Protocol (TKIP) and 802.1x mechanisms. It provides dynamic key encryption and 802.1x authentication service. Wi-Fi Protected Access 2 (WPA2) is a product certification that is available through the Wi-Fi Alliance. WPA2 certifies that wireless equipment is compatible with the IEEE 802.11i standard. The WPA2 product certification formally replaces Wired Equivalent Privacy (WEP) and the other security features of the original IEEE 802.11 standard. The goal of WPA2 certification is to support the additional mandatory security features of the IEEE 802.11i standard that are not already included for products that support WPA.

The following table describes the WPA/WPA2 parameters: Parameter Authentication

Description Choose 802.1x or Pre-shared Key to use as the authentication method. • 802.1x: for the enterprise network with a RADIUS server • Pre-shared key: for the SOHO network environment without an authentication server

Pre-shared key type

To select the key type to be used in the Pre-shared Key.

Pre-shared Key

To type in the Pre-shared key. Continued on next page

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WIRELESS Menu, Continued

Security (WPA2 Only) Screen

The following table describes the WPA2 parameters: Parameter Authentication

Description Choose 802.1x or Pre-shared Key to use as the authentication method. • 802.1x: for the enterprise network with a RADIUS server. • Pre-shared key: for the SOHO network environment without an authentication server.

Pre-shared key type

To select the key type to be used in the Pre-shared Key.

Pre-shared Key

To type in the pre-shared key. Continued on next page

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WIRELESS Menu, Continued

802.1X activation & parameters

If 802.1x is used in your network, then you should enable this function for the device. The following table describes the 802.1X parameters: Parameter

Description

Authentication

To select 802.1x authentication.

Session Idle timeout

Defines a maximum period of time for which the connection is maintained during inactivity.

Re – Authentication Period

Defines a maximum period of time for which the authentication server will dynamically re-assign a session key to a connected client.

Quiet Period

Defines a maximum period of time for which the device will wait between failed authentications.

Server IP

The IP address of your authentication server.

Server Port

The port used for the authentication service.

Secret Key

The secret key shared between the authentication server and its clients.

NAS-ID

Defines the request identifier of the Network Access Server. Continued on next page

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WIRELESS Menu, Continued

WEP

If you want to use WEP to protect your wireless network, you have to set the same parameters for NetFasteR IAD 2™ and all your wireless clients.

WEP Parameters

You may automatically generate encryption keys or manually enter the keys. To generate the key automatically with a passphrase, select the Passphrase box and enter a string of characters. Select the default key from the drop down list. Click the SAVE SETTINGS button. Parameter

Description

WEP Mode

Select 64 bit or 128 bit key to use for encryption.

Key Entry Method

Select Hex or ASCII to use for encryption key.

Key Provisioning

Select Static if there is only one fixed key for encryption. If you want to select Dynamic, you would need to enable the 802.1x function first.

The passphrase can consist of up to 32 alphanumeric characters. To manually configure the encryption key, enter five hexadecimal pairs of digits for the 64-bit key, or enter 13 pairs for the 128-bit key (A hexadecimal digit is a number or letter in the range 0-9 or A-F). WEP protects data transmitted between wireless nodes, but does not protect any transmissions over your wired network or over the Internet. Continued on next page

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WIRELESS Menu, Continued

WDS

The Wireless Distribution System (WDS) provides a means to extend the range of a Wireless Local Area Network (WLAN). WDS allows an Access Point (AP) to establish a direct link to other APs and to allow stations to roam freely within the area covered by the WDS. • •

Enable or disable WDS features: if you want to use the WDS function, select enable AP MAC Address Table (up to 4 APs): select up to 4 stations

Continued on next page

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WIRELESS Menu, Continued

WPS

Wi-Fi Protected Setup (WPS) is the industry standard method to simplify the security setup and management of Wi-Fi networks. You can easily setup and connect to a WPA-enabled 802.11 network with WPS-certificated devices using either Personal Information Number (PIN) or Push Button Configuration (PBC) method. Legacy devices without WPS can be added to the network using the traditional manual configuration method.

While NetFasteR IAD 2™ is in WPS enable mode (a maximum of 2 minutes), wireless security is not enabled thus computers can connect over wireless networks at a range of several hundred feet. Before using WiFi Protected Setup (WPS) push-button procedures, verify that your device (a notebook, adapter, or other device) supports WPS. If you do not have any other WPS-enabled devices, there is no need to open the 2 minute period when security will be disabled, or to configure your router security for WPS.

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NAT Menu

Description

Network Address Translation (NAT) allows multiple users at your local site to access the Internet through a single public IP address or multiple public IP addresses. NAT can also prevent hacker attacks by mapping local addresses to public addresses for key services such as the Web or FTP.

Address Mapping

Allows one or more public IP addresses to be shared by multiple internal users. This also hides the internal network for increased privacy and security. Enter the Public IP address you want to share in the Global IP field. Enter a range of internal IPs that will share the global IP in the “from” field.

Continued on next page

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NAT Menu, Continued

Virtual Server

If you configure the device as a virtual server, remote users accessing services, such as web or FTP, at your local site (via public IP addresses) can be automatically redirected to local servers configured with private IP addresses. In other words, depending on the requested service (TCP/UDP port number), NetFasteR IAD 2™ redirects the external service request to the appropriate server (located at another internal IP address). For example, if you set Type / Public Port to TCP / 80 (HTTP or web) and the Private IP / Port to 192.168.2.2 / 80, then all HTTP requests from outside users will be transferred to 192.168.2.2 on port 80. Therefore, just by entering the IP address provided by the ISP, Internet users can access the service they need at the local address to which you redirect them. The most common TCP service ports include: HTTP (80), FTP (21), Telnet (23) and POP3 (110).

Continued on next page

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NAT Menu, Continued

Special Applications

Some applications require multiple connections, such as Internet gaming, Video conferencing, Instant Messaging and Internet telephony. These applications may not work when Network Address Translation (NAT) is enabled. If you need to run applications that require multiple connections, use the Special Applications screen to specify the additional public ports to be opened for each application.

The preceding screen contains the following parameters: Parameter

Description

Trigger Port

To set the main port that the application uses for communication. This port usually performs the role of a “trigger” for the other ports to be open (see online help for more information)

Trigger Type

To select the protocol that uses the Trigger port

Public Port

To set the Public triggered ports (see online help for more information)

Public Type

To select the protocol that uses the triggered ports

Enabled

To enable the Trigger rule Continued on next page

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NAT Menu, Continued

NAT Mapping Table

The NAT Mapping Table screen displays the current NAPT (Network Address Port Translation) address mappings. As NAT mapping is dynamic, you may click the Refresh button to refresh the NAT Mapping Table with the most updated values.

The following table describes the parameters of the NAT Mapping Table: Parameter

Description

Protocol

The transmission protocol.

Local IP

Local (LAN) host’s IP address.

Local Port

Local (LAN) host’s port number.

Pseudo IP

Translated IP address.

Pseudo Port

Translated port number.

Peer IP

Remote (WAN) host’s IP address.

Peer Port

Remote (WAN) host’s port number.

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ROUTE Menu

Description

These pages define the routing-related parameters including static routes and RIP.

The following table describes the Static Route Parameters: Parameter

Entering / Editing / Deleting a route

Description

Index

Select the box of the route you wish to delete or modify.

Network Address

Enter the IP address of the remote computer for which you want to set a static route.

Subnet Mask

Enter the subnet mask of the remote network for which you want to set a static route.

Gateway

Enter the WAN IP address of the gateway to the remote network.

Configure

Not Applicable in this version of Software

Click Add to add a new static route to the list or select the box of an already existing route and click Edit. Clicking Delete will remove an entry from the list. Continued on next page

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ROUTE Menu, Continued

RIP

RIP sends routing-update messages at regular intervals and when the network topology changes. When a router receives a routing update that includes changes to an entry, it updates its routing table to reflect the new route. RIP routers maintain only the best route to a destination. After updating its routing table, the router immediately begins transmitting routing updates to inform other network routers of the change.

The following table describes the RIP Parameters: Parameter

Description

RIP mode

Globally enables or disables RIP.

Auto summary

If Auto summary is disabled, then RIP packets will include sub-network information from all sub-networks connected to the router. If enabled, this sub-network information will be summarized in one piece of information covering all sub-networks

Interface

The WAN interface to be configured.

Operation Mode

Disable: RIP disabled on this interface. Enable: RIP enabled on this interface. Silent: Listens for route broadcasts and updates its route table. It does not participate in sending route broadcasts.

Version

Sets the RIP (Routing Information Protocol) version to use on this interface. Continued on next page

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ROUTE Menu, Continued

RIP (Continued)

Parameter

Description

Poison Reverse

A method for preventing loops that would cause endless retransmission of data traffic.

Authentication Required

• None: No authentication • Password: A password authentication key is included in the packet. If this does not match what is expected, the packet will be discarded. This method provides very little security as it is possible to learn the authentication key by watching RIP packets • MD5: An algorithm that is used to verify data integrity through the creation of a 128-bit message digest from data input (which may be a message of any length) that is claimed to be as unique to that specific data as a fingerprint is to a specific individual.

Authentication Code

Routing Table Screen

58

Password or MD5 Authentication key.

NetFasteR IAD 2™ User Manual – Edition 1.0

FIREWALL Menu

Description

NetFasteR IAD 2™ incorporates firewall protection that inspects packets at the application layer, maintains TCP and UDP session information, including time-outs and the number of active sessions, and provides the ability to detect and prevent certain types of network attacks. Network attacks that deny access to a network device are called Denial-ofService (DoS) attacks. DoS attacks are aimed at devices and networks with a connection to the Internet. Their goal is not to steal information, but to disable a device or network so users no longer have access to network resources. NetFasteR IAD 2™ provides protection against the following DoS attacks: IP Spoofing, Land Attack, Ping of Death, IP with zero length, Smurf Attack, UDP port loopback, Snork Attack, TCP null scan, and TCP SYN flooding.

To enable the firewall, click Enable and then click the SAVE SETTINGS button.

The firewall does not significantly affect the performance of your system. We therefore recommend enabling the security features to protect your network. Continued on next page

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FIREWALL Menu, Continued

Access Control

The Access Control screen allows users to define the outgoing traffic permitted or not-permitted through the WAN interface. NetFasteR IAD 2™ is set by default to permit all outgoing traffic.

The following table describes the Access Control parameters: Parameter

Creating a new Access Control rule

Description

Enable Filtering Function

Enables or Disables the Access Control function.

Normal Filtering Table

Displays a descriptive list of defined Filtering rules.

To create a new Access Control rule proceed as follows:

Step

Action

1

Click Add PC in the Access Control screen. The Access Control Add PC screen appears.

2

Define the appropriate settings for client PC services.

3

Click the OK button and then click the SAVE SETTINGS button to save your settings. Continued on next page

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FIREWALL Menu, Continued

MAC Filtering Table

The MAC Filter allows you to define which client PCs can access the Internet. When enabled, only the MAC addresses defined in the MAC Filtering table will have access to the Internet. All other client devices will be denied access.

The following table describes the MAC Filtering Table parameters: Parameter

Description

MAC Address Control

Select Enable or Disable to enable or disable the MAC filtering respectively.

MAC Filtering Table

Enter the MAC address to be granted access in the respective field. Continued on next page

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FIREWALL Menu, Continued

URL Filter

The URL filter allows the user to block access to web sites by entering either a full URL address or just a keyword. This feature can be used to protect children from accessing violent or pornographic web sites. You can define up to 30 sites.

Continued on next page

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FIREWALL Menu, Continued

Scheduling of access rules

NetFasteR IAD 2™ has the capability to filter Internet access for local clients based on rules. Each access control rule may be activated at a scheduled time. Define the schedule in the Schedule Rule screen, and apply the rule in the Access Control screen.

To add a schedule rule proceed as follows: Step

Intrusion Detection

Action

1

Click Add Schedule Rule in the Schedule Rule screen. The Edit Schedule Rule appears.

2

Define the appropriate settings for a schedule rule.

3

Click OK and then click SAVE SETTINGS to save your settings.

The Incorporated firewall can block common hacker attacks, and provide protection against: IP Spoofing, Land Attack, Ping of Death, IP with zero length, Smurf Attack, UDP port loopback, Snork Attack, TCP null scan, and TCP SYN flooding. When the SPI (Stateful Packet Inspection) firewall feature is enabled, all packets can be blocked. Stateful Packet Inspection (SPI) allows full support of different application types that are using dynamic port numbers. Continued on next page

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FIREWALL Menu, Continued

Intrusion Detection Screen

Continued on next page

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FIREWALL Menu, Continued

Intrusion Detection Features

Intrusion Detection Feature: SPI and Anti-DoS firewall protection: the Intrusion Detection Feature of the device limits access for incoming traffic at the WAN port. When the SPI (Stateful Packet Inspection) feature is enabled, all incoming packets will be blocked except for those types indicated in the SPI section. RIP Defect: If the device does not acknowledge a RIP request packet, it will remain in the input queue and not be released. Accumulated packets could cause the input queue to fill, causing severe problems for all protocols. Enabling this feature prevents the packets from accumulating. Discard Ping to WAN Interface: Prevents a ping on the device’s WAN port from being routed to the network. When hackers attempt to enter your network, we can alert you by email: Enter your email address. Specify your SMTP and POP3 servers, user name, and password. In case of hacker attack you will be notified through email. Continued on next page

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FIREWALL Menu, Continued

Intrusion Detection Features, continued

Connection Policy: Enter the appropriate values for TCP / UDP sessions as described in the following table:

Field

Defaults

Description

Fragmentation half open wait

10 sec

Configures the number of seconds that a packet state structure remains active. When the time-out value expires, the router drops the unassembled packet, freeing that structure for use by another packet.

TCP SYN wait

30 sec

Defines how long the software will wait for a TCP session to synchronize before dropping the session.

TCP FIN wait

5 sec

Specifies how long a TCP session will be maintained after the firewall detects a FIN packet.

TCP connection idle time-out

3600 sec (1 h)

The length of time for which a TCP session will be managed if there is no activity.

UDP session idle time-out

30 sec

The length of time for which a UDP session will be managed if there is no activity.

H.323 data channel idle time-out

180 sec

The length of time for which an H.323 session will be managed if there is no activity.

Maximum incomplete TCP/ UDP sessions number from same host

10

Maximum number of incomplete TCP/UDP sessions from the same host.

Continued on next page

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FIREWALL Menu, Continued

Intrusion Detection Features, continued

Field

Intrusion Detection Features, continued

Defaults

Description

Incomplete TCP/ UDP sessions detect sensitive time period

300 msec

Length of time before an incomplete TCP / UDP session is detected as incomplete.

Maximum halfopen fragmentation packet number from same host

30

Maximum number of half-open fragmentation packets from the same host.

Half-open fragmentation detect sensitive time period

10000 msec

Length of time before a half-open fragmentation session is detected as half-open.

Flooding cracker block time

300 sec

Length of time from detecting a flood attack to blocking the attack.

DoS Detect Criteria: The following table provides a description of the relevant parameters:

Field

Defaults

Description

Total incomplete TCP/UDP sessions HIGH

300 sessions

Defines the rate of new nonestablished sessions that will cause the software to start deleting half-open sessions.

Total incomplete TCP/UDP sessions LOW

250 sessions

Defines the rate of new nonestablished sessions that will cause the software to stop deleting half-open sessions.

Incomplete TCP/ UDP sessions (per min.) HIGH

250 sessions

Maximum number of allowed incomplete TCP/UDP sessions per minute.

Incomplete TCP/ UDP sessions (per min.) LOW

200 sessions

Minimum number of allowed incomplete TCP/UDP sessions per minute. Continued on next page

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FIREWALL Menu, Continued

DMZ (DeMilitarized Zone)

If you have a client PC that cannot run an Internet application properly behind the firewall, you can open the client up to unrestricted two-way Internet access. Enter the IP address of a DMZ (Demilitarized Zone) host in the DMZ (Demilitarized Zone) screen.

Adding a client to the DMZ may expose your local network to a variety of security risks, so only use this option as a last resort.

DMZ Screen

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SNMP Menu

Introduction

This menu includes SNMP settings that concern the features of the communities and traps.

Continued on next page

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SNMP Menu, Continued

SNMP community features

In the context of SNMP, a relationship between an agent and a set of SNMP managers defines security characteristics. The community concept is a local one, defined at the agent. The agent establishes one community for each desired combination of authentication, access control, and proxy characteristics. Each community is given a unique (within this agent) community name, and the management stations within that community are provided with and must employ the community name in all get operations. The agent may establish a number of communities, with overlapping management station membership.

Continued on next page

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SNMP Menu, Continued

SNMP Trap

In the context of SNMP, an unsolicited message can be sent by an agent to the management station. The purpose is to notify the management station of some unusual event.

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ADSL Menu

Description

This menu concerns the ADSL-related parameters and status. You can define the settings for a specific ADSL standard or select Automatic to automatically negotiate with remote DSLAM. Continued on next page

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ADSL Menu, Continued

Monitoring Index: Page

This page summarizes the ADSL Status, Data Rate Information, Defect / Failure Indication and Statistics information:

Select the type of your ADSL and click Retrain. The following screen appears:

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VOIP Menu

Description

Voice over Internet Protocol (VoIP) enables the routing of voice conversations over the Internet or any other IP-based network. The voice data flows over a general-purpose packet-switched network, instead of traditional dedicated, circuit-switched voice transmission lines.

VoIP Account Data

To open a VoIP account, you must obtain the following from your VoIP provider: • Username • Password • Phone Number • SIP Domain • Realm (optional) • SIP Proxy Server address and port • SIP Registrar Server address and port • Preferred Codec Outbound Proxy Server & Port (optional) Continued on next page

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VOIP Menu, Continued

VoIP Account Screen

In the following screen, you can set the VoIP Account settings:

In the preceding screen, click Edit to edit or Delete an existing VoIP Account or click Add to Add a VoIP Account. The following screen appears:

Continued on next page

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VOIP Menu, Continued

Parameters

The following table describes all settings for the VoIP Account: Note that most of the following parameters will be supplied from your provider. Parameter

Description

Activated

Enable the checkbox to activate the VoIP account.

User ID

Enter the User ID.

Display Name

Enter a Display Name.

Password

Enter the Password.

Realm

To enter the Realm.

Use Auth ID

Enable if you want to use an Authentication ID.

Auth ID

Enter the Authentication

Listen Port

Enter the Listen Port.

Listen VC

Enter the Listen VC in case you want to use a different VC for VoIP Service.

Proxy Server

Enter the Proxy Server

Proxy Port

Enter the port number for connection to the SIP Proxy server.

Use Outbound Proxy

Enable the use of an Outbound Proxy.

Outbound Proxy Server

Enter the Outbound Proxy Server.

Outbound Proxy Port

Enter the Outbound Proxy Port.

Registrar Empire

Enter the Registrar Empire.

DTMF Mode

Choose the desired DTMF Mode

FAX Passthrough Codec

Choose the FAX Passthrough Codec

DNS SRV

Enable or disable the DNS SRV. Please ask your service provider in order to use this option.

Registration Query

Enable or Disable the Registration Query.

Support PRACK

Enable or Disable the Support PRACK. Please ask your service provider in order to use this option.

Available Codecs

Choose the Available Codecs

Session Timer

Enable or Disable the Session Timer.

Refresh Method

Choose the desired Refresh Method.

Session Expires

Choose when the Session should Expire

Minimum Session Expires

Choose the Minimum Session Expire.

Continued on next page

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VOIP Menu, Continued

Extensions In

You can assign accounts to your connected telephones under VoIP - VoIP Extensions page. There are many VoIP service providers available. Extensions In page is used to configure incoming VoIP calls.

Select the Answer call for all numbers option box to enable the capability of answering all incoming calls for both Phone 1 and Phone 2. Select the VoIP Account line 1 and 2 option box to enable incoming calls from both VoIP Accounts.

Extensions Out Extensions Out page is used to configure Outgoing VoIP calls. Select which

account will have priority when performing an Outgoing call.

The “PSTN” selection is only available if NetFasteR IAD 2™ is equipped with FXO option.

Continued on next page

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VOIP Menu, Continued

Phone

To configure general VoIP Phone parameters and services.

The preceding screen contains the following parameters: Parameter

Description

FXS Port

Enter the input and output Gain values for the FXS Port. Please leave the default values if you are not sure.

Echo Canceller

Enable or Disable the echo canceller.

Voice Activity Detector

Enable or Disable the Voice Activity Detector and Comfort Noise Generator.

Call Waiting

Enable or Disable the Call Waiting function.

Caller ID Restriction

Enable or disable the Caller ID Restriction. Continued on next page

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VOIP Menu, Continued

Dialing Plan

Dialing plans allow you to define the connection type used when a specified number is dialed. For example you may want numbers beginning "0800" to dial out over PSTN. Alternatively you may want numbers beginning "012" to dial out over the Internet (VoIP). Also you may want to block certain numbers from being dialed.

Click Add New Plan to add a new dialling plan. The following screen appears:

Continued on next page

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VOIP Menu, Continued

Advanced

The Advanced Screen displays several parameters concerning the VoIP Account like T38, RTP and various other parameters. VoIP providers operate SIP proxies that allow you to register your VoIP Router on their system so that your can call friends, family and business associates over the Internet with VoIP using your device and a connected telephone.

The preceding screen contains the following parameters: Parameter T38 Enable

Description Enable T38 to enable FAX usage. Note that T38 must be supported in the remote site.

RTP Port

Define the RTP Port if your experiencing connection problems with your firewall.

RTP Packet Size

Define the RTP Packet Size.

Hook Flash Timer

Adjust the Hook Flash Timer time.

Adjust PMTU for MSI

Enable to be able to adjust PMTU for MSI. Normally this shouldn’t be essential.

PMTU size

If you are experiencing problems with speech adjust the PMTU size. Smaller values may increase speech quality over slow or congested links. Continued on next page

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VOIP Menu, Continued

Status

The VoIP Status screen displays several read only parameters of the current VoIP Accounts status or incoming and outgoing calls as well. Click Refresh to refresh the displayed information or click Clear to clear the Log.

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UPnP Menu

Description

The Universal Plug and Play architecture offers pervasive peer-to-peer network connectivity of PCs of all form factors, intelligent appliances, and wireless devices. UPnP enables seamless proximity network in addition to control and data transfer among networked devices in the office, home and everywhere within your network. UPnP allows NetFasteR IAD 2™ to automatically: • • • •

Join a network Obtain an IP address Convey its capabilities and learn about the presence and capabilities of other devices. Zero configuration capabilities for applications and hardware

Click the Enable option button to activate this function.

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QoS Menu

Description

The bandwidth gap between LAN and WAN may significantly degrade performance of critical network applications, such as VoIP, gaming, and VPN. This QoS function allows users to classify traffic of applications and provides them with differentiated services (Diffserv).

Traffic Mapping Screen

In this screen up to 16 rules can be defined to classify traffic into Diffserv forwarding groups and outgoing VCs.

Continued on next page

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QoS Menu, Continued

Traffic Statistics Screen

84

In this screen you can see the WAN outbound traffic statistics of all the Diffserv forwarding groups in the last 12 hours (automatically updated every 5 min).

NetFasteR IAD 2™ User Manual – Edition 1.0

DDNS Menu

Description

Dynamic Domain Name Service (DDNS) provides users on the Internet with a method to tie their domain name to a computer or server. DDNS allows your domain name to follow your IP address automatically by having your DNS records changed when your IP address changes. This DNS feature is powered by DynDNS.org, TZO.com and No-IP With a DDNS connection you can host your own web site, email server, FTP site and more at your own location even if you have a dynamic IP address.

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USB Menu

Description

The NetFasteR IAD 2™ implements a USB port which acts like a Host. Enable this function and plug-in your USB device to share it with other people in a network. The Supported devices are: •

USB mass storage: Hard disk1, flash disk or single slot card reader1



USB Printer



USB Hub

Plug the device in the USB and its information will appear as displayed below.

Continued on next page

1

Support in Future Firmware Versions

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USB Menu, Continued

File Server

This page allows you to configure the File Server features, to share files with computers supporting the NetBIOS/SMB protocol.

To do this, proceed as follows: Step

Action

1

Connect the hard drive, flash disk, Hub to the USB port.

2

Create a shared folder by specifying the device and directory (path) you want to share.

3

Specify the following parameters for each shared source: • Username • Password • Security Level Enable the File Server function used to the folders by typing the following URL in the IE browser or Windows Explorer: • \\(IP-Adresse) e.g. : \\192.168.2.1 • \\(Server Name) e.g.: \\INTRACOM • \\(IP-Adresse)\(Folder name) e.g.: \\192.168.2.1\partition1 • \\(Server Name)\(Folder name) e.g.: \\INTRACOM\partition1

4

NOTE

To access the USB storage from the WAN side, you need to enable the Remote Access parameter and use the WAN IP address to access this IAD. Continued on next page

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USB Menu, Continued

FTP Server

This page allows the user to share any files/folders in your USB hard drive or flash, using FTP.

To do this, proceed as follows: Step

Action

1

Specify the user profile and which partition/directory you want to share.

2

Specify the different passwords and security levels for different user profiles.

3

Enable the FTP Server function and use the following URL to access the shared files/folders: ftp://(IP address) e.g. ftp://192.168.2.1

NOTE

To access the shared resource from the WAN side, you need to enable the "Remote Access" parameter and use the WAN IP to access it. Continued on next page

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USB Menu, Continued

Web FTP Server

This page allows the user to share his USB mass storage via the HTTP protocol. To do this, proceed as follows: Step

Action

1

Enable this function by selecting the appropriate option box.

2

Configure the necessary parameters.

3

Access your USB storage from the LAN side by type the following URL’s:

NOTE



http://(IP address):(port number) e.g. http://192.168.2.1:8000



http://(host name):(port number) e.g. http://INTRACOM:8000



http://(IP address) e.g. http://192.168.2.1/pt_usb



http://(host name) e.g. ex: http://INTRACOM/pt_usb

To access the USB storage from the WAN side, enable the Remote Access parameter and use the first two URL’s. Continued on next page

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USB Menu, Continued

Printer Server

The NetFasteR IAD 2™ implements the LPD-LPR network protocol to allow you to share your printer on your local or public network. To do this proceed as follows: Step 1

Select the Enable LPD-LPR Printer Server function option box:

2

Add the appropriate TCP/IP Port in the Printers control panel of your computer. It should be the IP Address of the NetFasteR IAD 2™ (192.168.2.1).

NOTE

90

Action

On your Windows OS create a new printer and select it's connection port to "Standard TCP/IP Port". This service is also compatible with Mac OSX and Unix/Linux operating systems.

NetFasteR IAD 2™ User Manual – Edition 1.0

TOOLS Menu

Description

This menu allows you to backup, restore, reset, and upgrade NetFasteR IAD 2™.

Available Configuration Tools

The Configuration Tools screen includes the following configuration tools. Select the one you want and click Next. • • •

Backup Router Configuration: allows you to save the NetFasteR IAD 2™ configuration to a file Restore from saved Configuration file (backup bin): this function is used to restore the previously saved backup configuration file. Restore router to Factory Defaults: this resets NetFasteR IAD 2™ back to the original default settings

Continued on next page

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TOOLS Menu, Continued

Firmware upgrade

This tool allows you to upgrade the NetFasteR IAD 2™ firmware. To perform a Firmware Upgrade proceed as follows: Step

Action

1

In the TOOLS>Firmware Upgrade click the Browse button and find the .bin file, which contains the Upgrade Version. The following window appears:

2

Locate the File in your Directory and click Open.

3

Click the Upgrade Firmware button.

4

The message Processing, Please Wait appears. The process may last up to 5 minutes.

5

The Login Screen appears again. Enter your user information to log in. Continued on next page

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TOOLS Menu, Continued

Reset

NOTE

In the Reset screen, click the REBOOT ROUTER button to restart NetFasteR IAD 2™. Rebooting will be completed when the indication LED on the front panel stops flashing.

The Firmware Upgrade procedure is given only as reference. Normally there will be no need to perform a firmware upgrade as a user. All firmware upgrades should be performed remotely by your Service Provider.

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STATUS Menu Description

The Status screen displays the WAN / LAN connection status, firmware, and hardware version numbers, illegal attempts to access your network, as well as information on DHCP clients connected to your network.

Continued on next page

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STATUS Menu, Continued

Parameters

The Status screen includes the following parameters: Parameter INTERNET

Description Displays the type and the status of the connection to the WAN. Click the Disconnect button to disconnect from the WAN. Click the Connect button to establish connection to the WAN.

GATEWAY

Displays system IP settings, as well as DHCP Server and firewall status.

INFORMATION

Displays the number of attached clients, the firmware versions, the physical MAC address for each media interface and for NetFasteR IAD 2™, as well as the hardware version and serial number.

ATM PVC

Displays the ATM connection type and status. Disabled means that the ATM connection is disabled. Click the Connect button to establish an ATM connection.

DHCP Client Log

Displays information for DHCP clients on your network.

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Appendix A: Technical Specifications

WAN Interface

1 x Line port (RJ-11plug or optional RJ-45), supporting the following standards: - G.992.1/G.992.2/G.992.3/G.992.4/G.992.5 (Annex A, B, L, M), ETSI TS 101 388 v1.3.1 - Multimode Functionality - Support up to 8 VCs

LAN Interface

4 x 10 / 100BASE-T Ethernet ports (RJ-45 plug), IEEE 802.3 compliant, with auto MDIX and autonegotiation.

USB Interface

USB 2.0 Host Interface

Wireless LAN Interface

WiFi access point solution is compliant with the following standards: - IEEE 802.11b/g - 1 x external antenna

Voice Interface

2 x FXS phone ports (RJ11 Plug)

DSL (ATM) Features

- AAL5 (ITU-T I.363.5)

1 x FXO phone port (RJ11 Plug), optional - UBR, VBR-nrt, VBR-rt, CBR traffic classes - Multiple VC/PPP connections - Classic IP (MER) and ARP over ATM, RFCs 1577, 2225 - Multiple PPPoE connections on a single VC - Multi-protocol encapsulation over AAL5 bridging and routing, RFCs 1483, 2684 - PPP over AAL5 (PPPoATM), RFC 2364 - OAM (ITU-T I.610) –

F4, F5

- Loop-back - Encapsulation modes in ATM stack: LLC & VC-Mux Continued on next page

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Appendix A: Technical Specifications, Continued

Routing/Bridging Routing: Features - Static routing - Static Routing per ATM Interface - Dynamic Routing - RIPv1, RIPv2 - IP Multicasting – IGMP v2, v3 Bridging: - WAN-LAN transparent bridging - Transparent bridging between LAN devices NAT

QoS

Voice over IP (VoIP)

Security

Remote Management

- Automatic discovery of MAC addresses - NAT-NAPT, RFCs 3022 - Port Forwarding - Static NAT - Static NAPT - Application Level Gateway (ALGs) modules - Public to Private IP 1-to-1 Mapping - ATM QoS: UBR, VBR-nrt, VBR-rt, CBR - Diffserv (RFC2474, RFC2475) marking and queuing according to connection type, network interface, MAC, IP, hostname, DSCP/ ToS value, port number and application - WMM (IEEE 802.11e) - Port based QoS Codecs: - G.711, G723.1, G.726, G729a - G.168 Echo Cancellation - DTMF relay using Sip Info packets - G.711 fax pass through - NOTIFY for voice mail - VAD and GNC support - T.38 Fax relay - Firewall with SPI, intrusion logging and reporting - WPA/WPA2 (IEEE 802.11i) - Denial of service (DoS) protection NAT - Static routing - Static IP address assignment, Dynamic Routing - Wireless: WPA2-PSK, WPA-PSK, WEP, WPA-802.1x, WPA2-802.1x - Web UI (admin and user) - Telnet/CLI - TR-069, TR-104, TR-98, TR-111 Continued on next page

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Appendix A: Technical Specifications, Continued

Environmental Specifications

The following table provides the environmental specifications of the device:

Temperature

Relative Humidity

Input Voltage Requirements

+0ºC to +40ºC

Non Operating

-20ºC to +65ºC

Operating

10% to 85%, non condensing

Non Operating

5% to 95%, non condensing

The following table provides the electrical specifications of the device:

Voltage

98

Operating

Operating:

110 V – 230 V (AC) / 50 Hz

Device Input (provided by the external Power Supply):

12 V / 1 A (DC)

Power Supply Manufacturer

DEE VAN ENTERPRISE CO., LTD

Power Supply Certifications

EU: CE, CB, TUV, K21

Universal Microelectronics CO., LTD

NetFasteR IAD 2™ User Manual – Edition 1.0

Appendix B: Frequently Asked Questions

Question

Answer

Q1:

A1:

How do I reset NetFasteR IAD 2™ to Factory Defaults?

Using the option “Restore Router to Factory Defaults” under TOOLS > Configuration Tools menu. Alternatively, you can press reset button in the back panel of NetFasteR IAD 2™ for approximately 5 seconds.

Q2:

A2:

How many computers on the LAN does NetFasteR IAD 2™ support?

Up to a maximum of 254 computers. Note: The Quality of Service (QoS) is related to the guaranteed level of throughput (the amount of data transferred from the Router to the clients). As many clients are connected as lower is the Quality as Service.

Q3:

A3:

How many wireless clients does NetFasteR IAD 2™ support?

A maximum of 15 wireless clients are supported.

Q4:

A4:

How are additional computers connected?

You can expand the number of connections available on your LAN by using hubs, switches and wireless access points connected to the Router. Wireless access points, hubs and switches provide a simple, reliable means of expanding your network. For more information, contact your supplier.

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Appendix C: Troubleshooting

Problem Connections General

POWER LED OFF

Possible Solution •

Check that the NetFasteR IAD 2™ device is connected to your computers and to the telephone line and that all the equipment is powered on. Check that the LAN or USB status (depending on your connection type) and DSL LEDs on the device are illuminated, and that any corresponding LEDs on your network card are also illuminated.



Ensure that the computers have completed their booting procedure and are ready for use. Some network interfaces may not be correctly initialized until the start-up procedure is completed.



If the LAN status LED (on the front panel of the device) does not illuminate for a specified port, check that you do not have a faulty cable. If so, try a different cable.

If the Power LED is off, check the following: •

Check the connection between the device, the external power supply, and the wall outlet.



If the power indicator does not turn on when the power cord is plugged in, you may have a problem with the power outlet, power cord, or external power supply. However, if the device turns to off after running on for a while, check for loose power connections, absence of power, or power surges at the outlet. If you still cannot isolate the problem, then the external power supply may be defective. In this case, contact the Technical Support. Continued on next page

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Appendix C: Troubleshooting, Continued

Problem NetFasteR IAD 2™ is not reachable

Possible Solution If NetFasteR IAD 2™ cannot be pinged from a LAN, check the following: •

Verify that the IP addresses are properly configured. For most applications, you should use the device’s DHCP function to dynamically assign IP addresses to hosts on the attached LAN. However, if you manually configure IP addresses on the LAN, verify that the same network address (network component of the IP address) and subnet mask are used for both NetFasteR IAD 2™ and any attached LAN devices.



Be sure the NetFasteR IAD 2™ you want to ping (or from which you are pinging) has been configured for TCP/IP. Continued on next page

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Appendix C: Troubleshooting, Continued

Problem Cannot see the configuration pages

Possible Solution If you have connected NetFasteR IAD 2™ and computers together but cannot browse the featured configuration pages, check the following: •

Confirm that the physical connection between your computer and the NetFasteR IAD™NetFasteR IAD 2™ device is OK, and that the LAN status LEDs on the device and on the network adapter, are illuminated. Some network adapters do not have such status LEDs. In this case, a diagnostic program may be available to give you this information.



Ensure that you have configured your computer as described in “Setting Up Your Computer”. Restart your computer while it is connected to NetFasteR IAD 2™ to ensure that your computer receives an IP address.



When entering the address of NetFasteR IAD 2™ into your web browser, ensure that you use the full URL including the “http://” prefix (e.g. http://192.168.2.1).



Ensure that you do not have a Web proxy enabled on your computer. Go to the Control Panel and click Internet Options. Click the Connections tab and click the LAN Settings button at the bottom. Make sure that the Proxy Server option is clear (not selected).



If you cannot browse to NetFasteR IAD 2™, use the winipcfg utility in Windows 98 / ME to verify that your computer has received the correct address information from NetFasteR IAD 2™. From the Start menu, choose Run and then enter winipcfg. Check that the computer has an IP address of the form 192.168.2.xxx (where xxx is in the range 2-254), the subnet mask is 255.255.255.0, and the default Router is 192.168.2.1 (the address of NetFasteR IAD 2™). If these are not correct, use the Release and Renew functions to obtain a new IP address from NetFasteR IAD 2™. Under Windows 2000 and Windows XP, use the ipconfig command-line utility instead, to perform the same functions. Continued on next page

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Appendix C: Troubleshooting, Continued

Problem Cannot connect to the Internet

Possible Solution If you can browse the configuration pages but cannot access sites on the Internet, check the following: •

Confirm that the physical connection between NetFasteR IAD 2™ and telephone line is OK, and that the DSL LED on the device is lit GREEN.



Ensure that you have entered the correct information into the device’s configuration screens as required. Use the “Internet Settings” screen to verify this.



Check that the user name and password are correct.

Ensure that your computers are not configured to use a Web proxy. On Windows computers, this can be found under Control Panel >Internet Options > Connections. If you can browse the configuration screens but cannot logon, because you do not know or have forgotten the password, follow the steps below to reset the NetFasteR IAD 2™ to its factory default settings: •

You forgot your Password – Reset to Factory Default Settings

1. Switch off the NetFasteR IAD 2™ device. 2. Disconnect all your computers and the telephone line from the device. 3. Re-apply power to the device, and wait for the booting process to complete. 4. Press and hold the Reset button of the device for at least 5 seconds and release 5. The device will restart, and when the start-up sequence process has completed, enter 192.168.2.1 and configure your network. 6. Reconnect your network as it was before. NOTE: All your configuration changes will be lost, and you will need to configure your network again before you can re-establish your connection to the Internet. Also, other computer users will lose their network connections, whilst this process is taking place, so choose an hour when this would be convenient. Continued on next page

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Appendix C: Troubleshooting, Continued

Problem Problems with the wireless network

Possible Solution •

Ensure that you have an 802.11b or 802.11g wireless adapter for each wireless computer, and that it is correctly installed and configured. Verify that each Wireless computer runs either Windows 98SE or later or MAC OS 10.x or later.



If you have a wired and a wireless network adapter in the same computer, ensure that the wired network adapter is disabled.



Check the status LED of wireless communication.



Ensure that the TCP/IP settings for all devices are correct.



Ensure that the Wireless Clients are using the same SSID or Service Area Name as NetFasteR IAD 2™. The SSID is case-sensitive.



Ensure that the encryption method and level that you use on your clients are the same as those configured on NetFasteR IAD 2™. Simultaneous WPA and WEP encryption is not supported.



Ensure that you have the Wireless computer enabled in the list of allowed MAC addresses if you are using MAC Address Filtering.



If you are having difficulty connecting or are operating at a low speed try changing the antenna position of your NetFasteR IAD 2™. For a more effective coverage you can try re-orientating the antenna. Additionally, consider moving the wireless computer closer to NetFasteR IAD 2™ to confirm that the building structure or fittings are not adversely affecting the connectivity. If this does not resolve the problem consider relocating the Wireless computer or NetFasteR IAD 2™ or try a different channel. Continued on next page

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Appendix C: Troubleshooting, Continued

Problem Problems with the wireless network, continued

Possible Solution •

Sources of interference: The 2.4 GHz ISM band is used for 802.11b and 802.11g networking. This is generally a license free band for low power applications, and you may have other devices at your location that operate in this frequency band. You should take care to ensure that there are no devices like microwave ovens for example close to NetFasteR IAD 2™ or wireless computers as this could affect receiver sensitivity and reduce the performance of your network. If you are unsure try relocating both the wireless computers and NetFasteR IAD 2™ to establish whether this problem exists.



Most wireless computer Adapters will scan the channels for wireless devices. If a wireless computer cannot locate NetFasteR IAD 2™ then try initiating a search manually, if the client software supports this feature or manually set the channel on your wireless computer to correspond to the NetFasteR IAD 2™ channel number. Please refer to your Wireless computer adapter documentation and vendor to do this.



Speed of connection: The 802.11b and 802.11g standards will automatically choose the best speed depending on the quality of your connection. As the signal quality weakens then the speed falls back to a lower speed. The speeds supported by 802.11g are 54 Mbit/s, 48 Mbit/s, 36 Mbit/s, 24 Mbit/s, 18 Mbit/s, 12 Mbit/s, and 6 Mbit/s. The speeds supported by 802.11b are 11 Mbit/s, 5.5 Mbit/s, 2 Mbit/s and 1 Mbit/s. In general the closer you are to NetFasteR IAD 2™ the higher the speed. If you are not achieving the speed you had anticipated, then try moving the antenna of NetFasteR IAD 2™ or try moving the Wireless computer closer to NetFasteR IAD 2™. In an ideal network, NetFasteR IAD 2™ should be located in the center of the network with Wireless computers distributed around it. Applications are generally available with the computer wireless card to carry out a site survey. Use this application to find the optimal positioning for your wireless computer. Consult your Computer Card documentation and vendor for more details.

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INTRACOM S.A. TELECOM SOLUTIONS 19.7 km Markopoulou Ave. Peania Athens, Greece, GR-19002 Tel.: (+30 210) 667 1000, Fax: (+30 210) 667 1001 www.intracom-telecom.com

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