NetFasteR IAD 2 English user manual
Short Description
NetFasteR IAD 2 English user manual...
Description
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User Manual ADSL2/2+ Wireless Router with VoIP interfaces
ã INTRACOM S.A. TELECOM SOLUTIONS, 2009. All rights reserved. All copyright, intellectual and industrial rights in this document and in the technical knowledge it contains are owned by INTRACOM S.A. TELECOM SOLUTIONS and/or their respective owners. This document is made available to the end users only for their internal use. No part of this document nor any data herein may be published, disclosed, copied, reproduced, redistributed by any form or means, electronically or mechanically, or used for any other purpose whatsoever without the prior written approval of INTRACOM S.A. TELECOM SOLUTIONS. Information as well as drawings and specifications contained in this document are subject to change without prior notice. All trademarks and copyrights mentioned herein are the property of INTRACOM S.A. TELECOM SOLUTIONS and/or their respective owners. Any rights not expressly granted herein are reserved. Printed in Greece.
INTRACOM TELECOM 19.7 km Markopoulou Ave., Peania, Athens, GR 19002 T +30 210 667 1000, F +30 210 667 1001 http://www.intracom-telecom.com
NetFasteR IAD 2™ User Manual – Edition 1.0
Table of Contents
Introduction........................................................................................................................... 1 Networking Capabilities .................................................................................................. 3 Applications .................................................................................................................... 4 Hardware Description & Requirements............................................................................... 6 Package Contents .......................................................................................................... 7 Front Panel ..................................................................................................................... 8 Rear Panel.................................................................................................................... 10 Installation of NetFasteR IAD 2™ ...................................................................................... 11 Instructions for Positioning the NetFasteR IAD 2™....................................................... 12 Installation Using Micro DSL Filters .............................................................................. 13 Installation Using a Splitter ........................................................................................... 14 Installing NetFasteR IAD 2™ ........................................................................................ 15 Resetting NetFasteR IAD 2™ ....................................................................................... 17 Setting Up your Computer ................................................................................................. 18 Enabling the TCP/ IP Protocol ...................................................................................... 19 Wi-Fi Connection .......................................................................................................... 20 Configuring NetFasteR IAD 2™ ......................................................................................... 21 HOME PAGE ................................................................................................................ 22 SETUP WIZARD Menu................................................................................................. 26 SYSTEM Menu ............................................................................................................. 31 WAN Menu ................................................................................................................... 35 LAN Menu..................................................................................................................... 37 WIRELESS Menu ......................................................................................................... 42 NAT Menu .................................................................................................................... 52 ROUTE Menu ............................................................................................................... 56 FIREWALL Menu.......................................................................................................... 59 SNMP Menu ................................................................................................................. 69 ADSL Menu .................................................................................................................. 72 VOIP Menu ................................................................................................................... 74 QoS Menu .................................................................................................................... 83 DDNS Menu ................................................................................................................. 85 USB Menu .................................................................................................................... 86 TOOLS Menu ............................................................................................................... 91 STATUS Menu.............................................................................................................. 94 Appendix A: Technical Specifications .............................................................................. 96 Appendix B: Frequently Asked Questions........................................................................ 99 Appendix C: Troubleshooting.......................................................................................... 100
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Declaration of Conformity Hereby, INTRACOM TELECOM S.A. declares that NetFasteR IAD 2™ is in compliance with the essential requirements and other relevant provisions of Directive 1995/5/EC. For further information please visit http://emc.intracom.gr/
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NetFasteR IAD 2™ User Manual – Edition 1.0
Equipment Disposal Disposal of old electrical and electronic equipment (applicable through the European Union and other European countries with separate waste collection systems). This symbol, found on this product and any of its parts or on its operating instructions or on its packaging, indicates that electrical and electronic equipment may not be disposed of as unsorted municipal waste. Instead, this product should be handed over to applicable collection points for the recycling of electrical and electronic equipment. By ensuring the correct disposal of this product, you will help prevent potential negative consequences to the environment and human health, which could otherwise be caused by inappropriate disposal of this product. By recycling, reusing and other forms of recovery of old electrical and electronic equipment you are making an important contribution to the conservation of natural resources and to the protection of the environment. For more information about the recycling of this product, please contact your local municipal authorities, municipal waste disposal service or the store where you purchased this product.
Απόρριψη παλαιών ηλεκτρικών και ηλεκτρονικών συσκευών (ισχύει στην Ευρωπαϊκή Ένωση και άλλες Ευρωπαϊκές χώρες µε συστήµατα χωριστής συλλογής απορριµµάτων). Το σύµβολο αυτό, που απεικονίζεται πάνω στο προϊόν και σε τυχόν εξαρτήµατα του ή στο εγχειρίδιο οδηγιών του ή στη συσκευασία του, δείχνει ότι οι ηλεκτρικές και ηλεκτρονικές συσκευές, µετά το πέρας της λειτουργίας τους, δεν θα πρέπει να απορρίπτονται µαζί µε τα αστικά απόβλητα. Αντίθετα θα πρέπει να παραδίδονται σε κατάλληλα σηµεία συλλογής για την ανακύκλωση των ηλεκτρικών και ηλεκτρονικών συσκευών. ∆ιασφαλίζοντας τη σωστή απόρριψη αυτού του προϊόντος, συνεισφέρετε στην πρόληψη πιθανών αρνητικών συνεπειών στο περιβάλλον και την ανθρώπινη υγεία, οι οποίες θα µπορούσαν να προκληθούν από την µη ενδεδειγµένη απόρριψη του προϊόντος. Η ανακύκλωση, επαναχρησιµοποίηση και άλλες µορφές αξιοποίησης των παλαιών ηλεκτρικών και ηλεκτρονικών συσκευών βοηθούν στη διαφύλαξη των φυσικών πόρων και στην προστασία του περιβάλλοντος. Για περισσότερες πληροφορίες σχετικά την ανακύκλωση αυτού του προϊόντος, παρακαλούµε επικοινωνήστε µε τις τοπικές δηµοτικές αρχές, την υπηρεσία αποκοµιδής αστικών αποβλήτων ή το κατάστηµα από το οποίο αγοράσατε το συγκεκριµένο προϊόν. Για περισσότερες πληροφορίες, µπορείτε να επικοινωνείτε µε το Συλλογικό Σύστηµα Εναλλακτικής ∆ιαχείρισης Αποβλήτων Ηλεκτρικού και Ηλεκτρονικού Εξοπλισµού “Ανακύκλωση Συσκευών Α.Ε.” (www.electrocycle.gr).
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NetFasteR IAD 2™ User Manual – Edition 1.0
Important Safety Information Follow all the instructions with care. You must read the following safety information carefully before you install or remove the device. •
Use only the power adapter that is supplied with the unit. The use of an alternative adapter can damage the device and invalidate the warranty
•
Use an electrical outlet within easy distance. Take care not to damage the power cable
•
To avoid electrical shock, do not open the device
•
To prevent fire or shock hazard, do not expose your device to rain or moisture, liquid and toxic substances
•
Particular care must be taken during installation and removal of cables and telephone line
•
Never touch the non-insulated telephone wires or terminals unless the telephone line has been disconnected from the network interface
•
Ensure the correct ventilation of the device. Do not obstruct the air exhaust outlets and do not lean anything over the device
•
Place the device out of direct sunlight and away from sources of heat
•
Avoid using your device during an electrical storm as it may cause an electrical shock
•
The device generates and uses Radio Frequency (RF) energy. In some environments, the use of RF energy is not permitted. The user should seek local advice on whether or not RF energy is permitted within the area of intended use
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NetFasteR IAD 2™ User Manual – Edition 1.0
Introduction
Overview
The NetFasteR IAD 2™ device (see photo below) is a Router that employs ADSL2+ technology, having the capability to provide a cost-effective means of sharing a single broadband Internet connection, between several wired and wireless computers. NetFasteR IAD 2™ is also applicable to SOHO customers for the provisioning of broadband services from a single access point.
The incorporated firewall capability provides protection against malicious invasions that could allow access to your files or damage of your computers. NetFasteR IAD 2™ also provides two VoIP channels that allow you to connect existing analogue telephone devices. NetFasteR IAD 2™ is the ideal solution for: •
Connecting multiple PCs and Video game consoles
•
Sharing broadband internet connections with all home computers
•
Sharing access to printers and peripherals for all computers in your home wirelessly or through the USB Host (Printers & USB Sticks)
•
Performing VoIP calls
•
Supporting bandwidth critical applications like IPTV
NetFasteR IAD 2™ is designed to implement an “always-on” Internet connection through the featured high speed ADSL2+ interface. The local network connection capabilities of the device are listed below: •
Four switched 10/100 Base-TX Ethernet ports
•
One Universal Serial Bus 2.0 (USB), operating as a Host
•
One IEEE 802.11b/g Wireless LAN Access Point
•
Two FXS phone ports for analogue phones Continued on next page
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NetFasteR IAD 2™ User Manual – Edition 1.0
Introduction, Continued Features and Benefits
VoIP Services
The features of NetFasteR IAD 2™ are summarized below: •
Shared Internet connection for both wired and wireless computers on your network
•
High speed 802.11b/g wireless networking
•
No need for a dedicated, “always on” computer for Internet connection
•
Compatible with Windows and Macintosh computers
•
Web-based configuration
•
Centralization of all network address settings (DHCP)
•
USB Host Port to connect various devices such as printers and USB flash disks1
•
Virtual server to enable remote and secure access to Web, FTP, email, Telnet and other services provided from your network
•
Incorporated Firewall for protection against internet hacker attacks
•
Wireless Security (WEP, WPA, WPA2-PSK) to prevent unauthorized use of your internet connection.
•
NAT functionality that allows multiple users to have access to the Internet through a single user account
•
VPN pass-through (IPSec-ESP Tunnel mode, L2TP, PPTP)
•
Support of applications requiring multiple connections (userdefinable)
•
Voice-over-IP (VoIP) functionality supporting existing analogue phones
•
Auto Wi-Fi Configuration (WPS)
Using VoIP, instead of making calls over the regular telephone network, calls are made over internet (IP), either through your Internet Service Provider’s (ISP) connection or through your local network (LAN). Calls made to other VoIP devices, anywhere in the world, are generally free, while long distance calls are much cheaper to regular telephone calls made through the public telephone network. The basic functionalities of the device include the conversion of an analogue voice signal to digital, the encoding and then compression of the signal into Internet protocol (IP) packets. The device is equipped with a digital signal processor (DSP), which segments the voice signal into frames and stores them in voice packets. These voice packets are encoded using the G.711, G.723.3 and G.729 standards used by encoders - decoders (Codec) of the market.
1
More USB devices like WEB cameras will be supported in the future with firmware upgrades
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NetFasteR IAD 2™ User Manual – Edition 1.0
Networking Capabilities
Connection diagram
The following figure illustrates a typical network. NetFasteR IAD 2™ provides you the capability of connecting to the Internet. Simultaneously, it has the capability of directly connect to other computers, therefore expanding your existing network. The device allows connectivity to 10/100 Mbit/s devices and wireless IEEE 802.11b/g compatible devices, making it easy to create a network in small offices and homes as well as support Internet Access through an ADSL connection. Since many DSL providers use PPPoE or PPPoA to establish communications with end users, the device includes built-in clients for these protocols, eliminating the need to install the related software on your computer.
POTS Line
POTS POTS
Voice Splitter Residential Connection Point (NID)
Wi-Fi
Data Clients
NetFaster IAD LAN USB Clients
VoIP Ethernet Hub or Switch VoIP
LAN (extension)
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NetFasteR IAD 2™ User Manual – Edition 1.0
Applications The advanced networking features of NetFasteR IAD 2™ device are summarized below.
USB Printer Sharing (LAN & WAN)
Using the implemented USB Host the NetFasteR IAD 2™ can be used for Printer sharing in a LAN or WAN configuration thus the printer can be accessed remotely from a different location.
Printer
WIFI
USB
LAN Continued on next page
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NetFasteR IAD 2™ User Manual – Edition 1.0
Applications, Continued
File Sharing (LAN & WAN)
Using the implemented USB Host the NetFasteR IAD 2™ can be used for File Sharing by connecting your USB Flash memory stick. Your files could be accessed either from LAN or WAN (Internet).
USB Flash Disk WIFI
IP WAN
LAN
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NetFasteR IAD 2™ User Manual – Edition 1.0
Hardware Description & Requirements
General description
NetFasteR IAD 2™ incorporates ADSL2+ to allow connection to the Internet or to a remote site, via the associated port. This device can be connected directly to your PC or to a local area network using any of the four Fast Ethernet LAN ports. Access speed to the Internet depends on your service type. Full-rate ADSL2+ provides up to 24 Mbit/s downstream and 1 Mbit/s upstream. Data passing between devices connected to your local area network can run at up to 100 Mbit/s over the Fast Ethernet ports and 54 Mbit/s over the builtin wireless network adapter. The device includes a LED display on the front panel for system power and port indications that simplify installation and operation monitoring.
System Requirements
6
Your device requires that the computer(s) and components in your network be configured with at least the following: •
An Operating System (could be Windows, OSX, Linux or other Unix variations)
•
Each computer to be connected to the available LAN ports of the device should be equipped with a 10Mbit/s or 10 / 100 Mbit/s Ethernet card
•
Optionally, an 802.11b/g wireless adapter
•
At least 60 MB of free hard disk space
•
At least 256 MB of RAM
•
Suitable web browser. Supported are the following: Internet Explorer 5.5 or later, Netscape 4.7 or later, Firefox Mozilla 1.5 or later
NetFasteR IAD 2™ User Manual – Edition 1.0
Package Contents
The NetFasteR IAD 2™ packaging contains the device itself, the accompanied components as well as the required equipment. The following table describes the package contents. If any of these items are missing or damaged, please contact your retailer. #
Depiction
Description
1
NetFasteR IAD 2™ unit (ISDN or POTS, depending on your telephone line type).
2
Power Supply Adapter.
3
Ethernet cable.
4
2 x Phone cables.
5
Resources CD ROM.
6
ADSL splitter and micro filter (only for POTS models).
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NetFasteR IAD 2™ User Manual – Edition 1.0
Front Panel
Indications and Description
The front panel includes fourteen LEDs for optical indication of the networking and operating state of the device:
LEDs
Designation
Status
Power
Solid Green
Solid Red
LAN 1 LAN 2 LAN 3 LAN 4
Blinking Green
WLAN
Solid Green
Solid Green
Off
Blinking Green
Off
ADSL
Green
Normal operation.
Power Failure.
Ethernet Link Connected.
Transmitting or Receiving Packets.
No Connection.
WLAN Connected.
Transmitting or Receiving Packets.
No Connection.
DSL Link Up & Connected.
Slow Blinking Green
Modem begins DSL negotiation.
Fast Blinking Green
Modem finishes DSL negotiation.
Off
Online
Description
No Connection.
Solid Green
IP Connectivity (no traffic detected)
Fast Blinking Green
IP Connectivity (traffic detected)
Solid Red
Off
PPP Authentication Failure
Power off. No WAN connection available Continued on next page
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NetFasteR IAD 2™ User Manual – Edition 1.0
Front Panel, continued
Indications and Description, continued
Designation
Status
VoIP
Solid Green Blinking Green Off
Phone 1 Phone 2
Solid Green Blinking Green Off
Line
Solid Green
(Optional)
Blinking Green Off
USB
VoIP Connectivity Detected. Traffic Detected. VoIP Handshake Failed. Off Hook. Incoming VoIP Call (phone ringing or call waiting stage). No communication on ADSL or VoIP PSTN lifeline backup is connected. Incoming PSTN Call (phone ringing or call waiting stage). There is no PSTN lifeline backup Connection.
Solid Green
USB Link Established.
Fast Blinking Green
USB Traffic Detected.
Off WPS
Description
Slow Blink Yellow
No USB activity (device is powered off or no USB device is present). In Progress.
Fast Blink with Pauses Red
Fail-overlap Session.
Fast Blink Red
Fail-no overlap Session.
Solid Green
Successful Connection. Note that in any case (success or fail) the LED state is maintained until action is performed again or the modem is reset.
WLAN
To enable/disable Wi-Fi in NetFasteR IAD 2™ press the WPS button for approximately 2 seconds. To auto-configure the Wi-Fi connection (WPS) between your computer and the NetFasteR IAD 2™ press the WLAN button for approximately 6 seconds to start the WPS negotiation. Note that your Wireless Client Card must support WPS.
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NetFasteR IAD 2™ User Manual – Edition 1.0
Rear Panel
Connections Description
The following photo displays the rear panel of the device.
Description
#
Designation
1
DSL
2
LAN1 LAN2 LAN LAN4
3
USB
4
Power
Power adapter receptacle.
5
On/Off
Switch to turn the device ON / OFF.
6
Reset
Reset button to reset the device and restore default factory settings.
7
Line (optional)
Telephone line receptacle (FXO lifeline backup, optional).
8
Phone 1 Phone 2
Analogue Telephone device (FXS) receptacles.
Connection port of ADSL line.
Fast Ethernet (RJ-45) ports for connecting LAN devices, such as computer, Hub or Switch, etc.
USB Host to connect a printer or a USB Stick.
Do not force the antenna beyond its mechanical stops. Rotating the antenna further may cause damage.
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NetFasteR IAD 2™ User Manual – Edition 1.0
Installation of NetFasteR IAD 2™
This chapter will guide you through the installation of NetFasteR IAD 2™, including: 1.
Positioning the device
2.
Installing the ADSL splitter or Micro filters
3.
Connecting the device to the network
4.
Setting up your computer for networking communication with the device
Please read carefully the Safety Information in the beginning of this manual.
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NetFasteR IAD 2™ User Manual – Edition 1.0
Instructions for Positioning the NetFasteR IAD 2™
You should position NetFasteR IAD 2™ in such a location to ensure that:
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•
It is located near an electrical outlet and a phone wall socket
•
Water or moisture cannot penetrate the case of the unit
•
It is out of direct sunlight and away from sources of heat
•
The cabling is away from power lines, fluorescent lighting fixtures, and sources of electrical noise such as radios, transmitters and broadband amplifiers
•
It is centrally located to the wireless computers that will connect to the Router. A suitable location might be on top of a high shelf to optimize wireless connections to computers in both horizontal and vertical directions, allowing wider coverage
NetFasteR IAD 2™ User Manual – Edition 1.0
Installation Using Micro DSL Filters Introduction
Before beginning installation, you must locate devices in your house requiring a DSL filter such as phones, fax machines, answering machines, dial-up modems, Satellite TV dialers or monitored security systems and attach a DSL filter to any one of them, sharing the same phone line as your NetFasteR IAD 2™.
Installation
To install the DSL Micro filters proceed as follows: Step
Action
1
Disconnect the phone cable from the telephone wall socket.
2
Insert the phone cable into the DSL filter socket identified with a phone symbol.
3
Insert the DSL filter cable into the telephone wall socket.
You do not have to attach DSL Micro filters to unused wall sockets.
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NetFasteR IAD 2™ User Manual – Edition 1.0
Installation Using a Splitter Introduction
A splitter separates the frequencies of telephone service from the ADSL (Data) service and outputs each to a different splitter port. The “Line” port of the splitter is connected to a telephone wall socket. If you have an ISDN telephone line then, the “Phone” port must be connected to the NT1 unit (i.e. Intracom netMod). If you have a POTS line then, the “Phone” port shall be used to connect telephone sets. The “ADSL” port shall be connected to NetFasteR IAD 2™, no matter if POTS or ISDN line is used.
Installation
To install the splitter proceed as follows: Step
Action
1
Connect the “Line” port of the splitter to the wall socket.
2
Use an RJ11 cable to connect the NetFasteR IAD 2™ ADSL port to the “ADSL” port of the splitter.
3
Connect a telephone set in the “Phone” port of the splitter.
Using a splitter or filter is necessary to avoid interferences between telephony and ADSL services, which may cause problems in the voice quality and the ADSL performance.
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NetFasteR IAD 2™ User Manual – Edition 1.0
Installing NetFasteR IAD 2™
Introduction
To install NetFasteR IAD 2™, proceed as follows: 1. Connect the phone cable to the ADSL receptacle 2. Connect the Ethernet cable 3. Power Up the Device
Connecting the Phone Cable
Connecting the Ethernet Cable
To connect the phone cable, proceed as follows:
Step
Action
1
Connect the one end of the phone cable into the “ADSL” splitter port.
2
Connect the other end of the phone cable into the ADSL socket at the rear of the device.
To connect the Ethernet cable proceed as follows:
Step
Action
1
Connect the one end of the Ethernet cable into one of the four Ethernet (LAN) sockets on the rear of the device.
2
Connect the other end of the Ethernet cable into the Ethernet Network card of your computer. Continued on next page
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NetFasteR IAD 2™ User Manual – Edition 1.0
Installing NetFasteR IAD 2™, Continued
Powering up the device
To power up NetFasteR IAD 2™, proceed as follows:
Step
16
Action
1
Plug the power adapter into the corresponding inlet located on the rear panel of the device.
2
Plug the power adapter into an electrical wall socket.
3
Switch ON the power switch located at the rear panel of the device.
4
Wait for the power LED to turn steady green.
NetFasteR IAD 2™ User Manual – Edition 1.0
Resetting NetFasteR IAD 2™
Introduction
You may want to reset the NetFasteR IAD 2™ in case you are experiencing problems or if you want to restore the factory default settings.
Procedure
To Reset the NetFasteR IAD 2™ press the Reset button located in the rear panel of the device, next to the ON/OFF button, for approximately 2 seconds. To Restore the NetFasteR IAD 2™ to factory default settings press the Reset button for approximately 5 seconds.
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NetFasteR IAD 2™ User Manual – Edition 1.0
Setting Up your Computer
NetFasteR IAD 2™ has the capability of dynamically allocating network addresses to the computers on your network, using DHCP. To realize this, your computers TCP/IP settings should be configured accordingly.
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NetFasteR IAD 2™ User Manual – Edition 1.0
Enabling the TCP/ IP Protocol
Description
Make sure that TCP/IP is installed and supported by your operating system. This connection will require you to enable your computer to receive from the device its own IP Address automatically: in such a case, the device acts like the DHCP server in your local network.
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NetFasteR IAD 2™ User Manual – Edition 1.0
Wi-Fi Connection
Procedure
To establish a Wi-Fi connection, proceed as follows: Step 1
Action Install your wireless adapter according to the manufacturer’s instructions and verify that your computer is set to obtain an IP address automatically (DHCP Client mode). Note: You will need to properly configure your adapter to communicate with NetFasteR IAD 2™ according to the configuration rules. This requires a computer with 802.11b/g wireless adapter installed.
2
In the configuration window of your wireless adapter scan the wireless network (indicated with the relevant SSID name) present in your physical environment
3
Select the SSID of NetFasteR IAD 2™.
4
Complete the configuration of the wireless adapter with the same parameters of NetFasteR IAD 2™ which are:
5
•
RF channel; automatically detect
•
Encryption Enable or Disable (default = Enable). Choose between WEP, WPA/WPA2 and WP2 only.
•
Set WEP/WPA/WP2 key size/type
•
Set WEP/WPA/WPA2 key used
To check the connection, connect to the NetFasteR IAD 2™ Home Page, entering http://192.168.2.1/ or http://netfaster.iad in the address bar of your browser.
Important Note: Your ADSL router has been set by default to use WPA/WPA2 security. The pre-shared key that is intended to be used by the clients is typed on the bottom side of each device.
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NetFasteR IAD 2™ User Manual – Edition 1.0
Configuring NetFasteR IAD 2™
Introduction
This chapter provides a description of all menu items accessible from the Home Page of NetFasteR IAD 2™ on user authentication to the Router.
Attention: any change in the configuration of NetFasteR IAD 2™ could compromise the connectivity of the device.
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NetFasteR IAD 2™ User Manual – Edition 1.0
HOME PAGE
Introduction
The device’s setup program is web-based, which means that it is accessed through your web browser. To access the web server, proceed as follows: Step
Action
1
Launch your web browser on your computer.
2
Enter the following URL in the address field of your browser: http://192.168.2.1/ or alternatively use the easy URL address http://netfaster.iad
The device is delivered with a default IP address (http://192.168.2.1/). If you change it, please take note of the new IP address, otherwise a “Reset” (see Resetting ) operation will be required to obtain access to the device gain.
Access
Access to the device configuration pages is controlled through user account: admin : Admin has unrestricted access to change and view configuration of the device. You will be requested to insert an ID and a Password: insert them to access the device’s configuration panels. The username (ID) and password are set to “admin“ for the administrator account. It is recommended to change the default password. Make sure you remember the new password, since this is the only way you will be able to manage your device. Continued on next page
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NetFasteR IAD 2™ User Manual – Edition 1.0
HOME PAGE, Continued
The main configuration page opens as shown in the following figure. This page contains a menu on the left which is always available in all pages and which is the starting point for any configuration that concerns NetFasteR IAD 2™.
Home Page Description
Menu Description
The following table provides a description of the menus which are located on the left side of the main configuration page (Home Page): Menu
Setup Wizard
Description To quickly and easily perform the basic configuration of NetFasteR IAD 2™. It is used by novice users who do not want to proceed to detailed settings.
System
To set up all the basic parameters.
WAN
To configure access parameters to the ISP.
LAN
To configure the LAN parameters.
WIRELESS
To set up the wireless access point configuration. Continued on next page
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NetFasteR IAD 2™ User Manual – Edition 1.0
HOME PAGE, Continued
Menu Description (Continued)
Menu
Description
NAT
To allow multiple users to access the Internet.
ROUTE
To define the static routes and RIP parameters.
FIREWALL
To set up the firewall protection parameters.
SNMP
To set the community and trap information.
ADSL
To show DSL related parameters and status.
VOIP
To set the VoIP accounts.
UPnP
To offer UPnP architecture advantages (peer-to-peer network connectivity, intelligent devices, auto-configuration etc.).
QoS
To configure and monitor all the QoS parameters and settings.
DDNS
To set the Dynamic DNS feature.
USB
To setup the connected USB devices and the related services
TOOLS
A set of tools to perform backup / restore, reset or Firmware upgrade tasks.
STATUS
A status summary of IAD running configuration and system messages. Continued on next page
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NetFasteR IAD 2™ User Manual – Edition 1.0
HOME PAGE, Continued
Home – Logout
In the top right part of the screen click Home to go to the Home Page or click Logout to Logout.
To permanently activate and save the changes of parameters of NetFasteR IAD 2™, click the Save Settings button. In some cases a reboot of the device is required. Rebooting, when required, is performed automatically.
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NetFasteR IAD 2™ User Manual – Edition 1.0
SETUP WIZARD Menu
Introduction
This menu concerns the basic and quick parameters setting of NetFasteR IAD 2™. The NetFasteR IAD 2™ comes already configured from your Service Provider. Execute the following procedures in case you want to re-configure the NetFasteR IAD 2™ with new settings.
st
1 step: Getting Started
The Setup Wizard menu window and the steps for quick parameters setting of the device are shown below. Click NEXT to start.
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nd
2
step:
Parameter Settings
Select the absolutely necessary parameters that concern the ADSL connection. Make sure you know at least the connection protocol, the VPI/VCI, the encapsulation method and the Username / Password of your ISP. Proceed as follows: Step 1
Action In the Country drop down list select your country. If your country is not listed, select “Other”.
2
Select the Internet Service Provider and the connection Protocol from the corresponding drop down lists. Then, enter the user’s information (username and password) to connect.
3
Click NEXT to proceed. Continued on next page
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SETUP WIZARD Menu, Continued
nd
3
step:
Parameter Settings
First set the connection protocol you have pre-selected (see below), and then click NEXT to proceed. If you have selected PPPoE / PPPoA: Select the parameters that concern the PPPoE connection protocol:
Parameter
Description
VPI/VCI
Enter the VPI/VCI parameters provided by your ISP. Th predefined values may be the same for the ISP you hav selected.
Encapsulation
Contact your service provider to be informed about the Encapsulation your connection uses. In most cases the predefined value does not have to be changed.
Username
Enter the username provided by your service provider.
Password
Enter the password provided by your service provider. Make sure you enter it correctly.
Confirm Password
Re-enter the password to confirm it is correct.
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SETUP WIZARD Menu, Continued
nd
3
step:
Parameter Settings (continued)
If you have selected RFC1483 (DHCP): Select the parameters that concern the 1483 Bridging (DHCP) connection protocol. Click NEXT to proceed.
Parameter
Description
DNS Server
Enter the DNS server address provided by your ISP. Otherwise, NetFasteR IAD 2™ will add it automatica
VPI/VCI
Enter the VPI/VCI parameters provided by your ISP. predefined values may be the same for the ISP you selected.
Encapsulation
Contact your service provider to be informed about t Encapsulation your connection uses. In most cases predefined value does not have to be changed. Continued on next page
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SETUP WIZARD Menu, Continued
th
4 Step:
This screen (see below), provides a summary of the preceding settings.
Completion of procedure
In case a mistake is found, click BACK to return to the preceding screens to correct. If all settings are correct, click FINISH to complete the NetFasteR IAD 2™ parameter settings procedure. NetFasteR IAD 2™ should connect within a few minutes. In case connection is not established, see Appendix C (Troubleshooting) and /or contact the Technical support department of your service provider.
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SYSTEM Menu
Introduction
This menu includes all the basic configuration pages for the device, such as time zone, password settings and remote management.
Time Settings
It is used to ensure that the time-based firewall rules feature, system log entries and CLIP time information are based on the correct localized time. From this menu item it is possible to enable and configure the NTP time server addresses.
Time Settings Screen
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SYSTEM Menu, Continued
Password Settings
Use this screen to change the password for accessing the management interface. Passwords can contain from 3 to 12 alphanumeric characters. Enter a maximum Idle Time Out (in minutes) to define a maximum period of time for which the login session is maintained during inactivity. If the connection is inactive for longer than the maximum idle time, it will perform a session logout and you will have to log in again to access the management interface.
If you lose your password, or you cannot gain access to the user interface, use a pin to press the reset button on the rear panel of NetFasteR IAD 2™, and holding it down for at least 5 seconds to restore the factory default settings. Continued on next page
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SYSTEM Menu, Continued
Remote Management
Use this screen to manage the VoIP Router from a Remote Location outside of your Local Network. To do this you must specify the Host Address and Port Number of the Remote Host and select the Enabled checkbox. By enabling Remote Management and using the default values for Host Address and Port Number, unauthorized access to your router is possible.
Remote Management Screen
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SYSTEM Menu, Continued
DNS
A Domain Name Server (DNS) is an index of IP addresses and web addresses. If you type a web address in your browser, such as www.somesite.com, a DNS server will find that name in its index and find the matching IP address. However, if there is a DNS server that you would rather use, you need to specify the IP address here. Fill the Primary and Secondary DNS Addresses fields and click the Save Settings button.
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WAN Menu
Introduction
The device can be connected to your ISP in any of the following ways: • ATM PVC: configuring ATM VC parameters • Clone MAC: configuring the WAN Interface’s MAC Address
ATM PVC
The device uses ATM as Layer 2 protocol. ATM PVC is a virtual connection, which acts as a WAN interface. NetFasteR IAD 2™ supports up to 8 ATM PVCs. By clicking the “VCn” link, the related ATM Interface panel is opened to properly configure ATM parameters.
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WAN Menu, Continued
Clone MAC Address
36
Some ISPs require you to register your MAC address. If you have already registered it, change the MAC address of NetFasteR IAD 2™ to the MAC address provided to your ISP.
NetFasteR IAD 2™ User Manual – Edition 1.0
LAN Menu
Description
You can enable DHCP to dynamically allocate IP addresses to your client PCs or configure filtering functions based on specific clients or protocols. NetFasteR IAD 2™ must have an IP address for the local network. VLAN Binding is used to define the VLAN (which corresponds to an Ethernet port) to which the physical ports belong. Each physical port can be assigned to any configured VLAN profile. NetFasteR IAD 2™ VLANs function can be used to create up to 4 VLAN profiles. Once a VLAN profile is created, interfaces can be assigned to the VLAN profile. This is achieved with the appropriate VLAN settings.
Only interfaces of IEEE 802 bridging type (LAN ports 1-4 and 1483 Bridging PVC’s) can be assigned to a VLAN. Continued on next page
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LAN Menu, Continued
VLAN Screen
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LAN Menu, Continued
Adding a VLAN
Click Add VLAN in the VLAN screen to create a new profile. The VLAN Profile screen appears:
The preceding screen contains the following parameters: Parameter
Description
Description
To enter a description for the VLAN group.
IP Address
To enter the IP address for the VLAN.
Subnet Mask
To enter the Subnet Mask address for the VLAN.
NAT Domain
To set a VLAN as private or public.
IGMP Snooping
Enable this feature to allow an Ethernet switch to “listen in” on the IGMP conversation between the hosts and the routers.
IGMP Querier
Enable this function to send out periodic IGMP queries.
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LAN Menu, Continued
DHCP Client List
The DHCP Client List displays the IP Address, Host Name and MAC Address of each client that has requested an IP Address since the last reboot of the router.
DHCP Client List Screen
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LAN Menu, Continued
Creating a Fixed DHCP Client
To add a Fixed DHCP Client, proceed as follows: Step
Action
1
In the DHCP Client screen click New. The following screen appears:
2
Enter the IP Address and the MAC Address of the Client and click Save Settings to confirm or click Cancel to abort.
3
Click Refresh to refresh the list of the displayed DCHP Clients. From now on, the client with the specified MAC address will always be assigned the predefined IP.
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WIRELESS Menu
Description
NetFasteR IAD 2™ can be quickly configured as a wireless access point for roaming clients by setting the Service Set Identifier (SSID) and channel number. NetFasteR IAD 2™ also supports data encryption and client filtering. NetFasteR IAD 2™ also allows wireless computers to communicate with each other.
To enable the Wireless transmitter click the Enable option button and click the SAVE SETTINGS button.
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WIRELESS Menu, Continued
Definition of Channel & SSID
You must specify a common radio channel and SSID (Service Set ID) to be used by NetFasteR IAD 2™ and all of its wireless clients. Be sure you configure all of its clients with the same values.
Channel and SSID Screen
Parameters
The preceding screen contains the following parameters: Parameter
Description
SSID
Service Set ID. The SSID must be the same for NetFasteR IAD 2™ and all of its wireless clients.
SSID Broadcast
Enables or disables the broadcasting of the SSID. Disabling SSID broadcast will provide increased security by hiding the SSID of your wireless network.
Wireless Mode
This device supports both 11g and 11b wireless networks. Select according to the type of your wireless network. You may use “Mixed (11b+11g)” to provide compatibility with both 11b and 11g wireless clients.
Channel
The radio channel used by the wireless device and its clients to communicate with each other. This channel must be the same for NetFasteR IAD 2™ and all of its wireless clients. NetFasteR IAD 2™ will automatically assign itself a radio channel, or you may select one manually. Continued on next page
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WIRELESS Menu, Continued
Access Control
Using the Access Control functionality, you can restrict or allow access based on a MAC address.
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WIRELESS Menu, Continued
Security
To make your wireless network safe, you should enable the security function. The device supports the following security mechanisms: • WPA/WPA2 • WPA2 Only • WEP • Disabled (no security)
Important Note: NetFasteR IAD 2™ has been set by default to use WPA/WPA2 security. The pre-shared key that is intended to be used by the clients is typed on the bottom side of NetFasteR IAD 2™. Continued on next page
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WIRELESS Menu, Continued
WPA/WPA2
Wi-Fi Protected Access (WPA) combines Temporal Key Integrity Protocol (TKIP) and 802.1x mechanisms. It provides dynamic key encryption and 802.1x authentication service. Wi-Fi Protected Access 2 (WPA2) is a product certification that is available through the Wi-Fi Alliance. WPA2 certifies that wireless equipment is compatible with the IEEE 802.11i standard. The WPA2 product certification formally replaces Wired Equivalent Privacy (WEP) and the other security features of the original IEEE 802.11 standard. The goal of WPA2 certification is to support the additional mandatory security features of the IEEE 802.11i standard that are not already included for products that support WPA.
The following table describes the WPA/WPA2 parameters: Parameter Authentication
Description Choose 802.1x or Pre-shared Key to use as the authentication method. • 802.1x: for the enterprise network with a RADIUS server • Pre-shared key: for the SOHO network environment without an authentication server
Pre-shared key type
To select the key type to be used in the Pre-shared Key.
Pre-shared Key
To type in the Pre-shared key. Continued on next page
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WIRELESS Menu, Continued
Security (WPA2 Only) Screen
The following table describes the WPA2 parameters: Parameter Authentication
Description Choose 802.1x or Pre-shared Key to use as the authentication method. • 802.1x: for the enterprise network with a RADIUS server. • Pre-shared key: for the SOHO network environment without an authentication server.
Pre-shared key type
To select the key type to be used in the Pre-shared Key.
Pre-shared Key
To type in the pre-shared key. Continued on next page
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WIRELESS Menu, Continued
802.1X activation & parameters
If 802.1x is used in your network, then you should enable this function for the device. The following table describes the 802.1X parameters: Parameter
Description
Authentication
To select 802.1x authentication.
Session Idle timeout
Defines a maximum period of time for which the connection is maintained during inactivity.
Re – Authentication Period
Defines a maximum period of time for which the authentication server will dynamically re-assign a session key to a connected client.
Quiet Period
Defines a maximum period of time for which the device will wait between failed authentications.
Server IP
The IP address of your authentication server.
Server Port
The port used for the authentication service.
Secret Key
The secret key shared between the authentication server and its clients.
NAS-ID
Defines the request identifier of the Network Access Server. Continued on next page
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WIRELESS Menu, Continued
WEP
If you want to use WEP to protect your wireless network, you have to set the same parameters for NetFasteR IAD 2™ and all your wireless clients.
WEP Parameters
You may automatically generate encryption keys or manually enter the keys. To generate the key automatically with a passphrase, select the Passphrase box and enter a string of characters. Select the default key from the drop down list. Click the SAVE SETTINGS button. Parameter
Description
WEP Mode
Select 64 bit or 128 bit key to use for encryption.
Key Entry Method
Select Hex or ASCII to use for encryption key.
Key Provisioning
Select Static if there is only one fixed key for encryption. If you want to select Dynamic, you would need to enable the 802.1x function first.
The passphrase can consist of up to 32 alphanumeric characters. To manually configure the encryption key, enter five hexadecimal pairs of digits for the 64-bit key, or enter 13 pairs for the 128-bit key (A hexadecimal digit is a number or letter in the range 0-9 or A-F). WEP protects data transmitted between wireless nodes, but does not protect any transmissions over your wired network or over the Internet. Continued on next page
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WIRELESS Menu, Continued
WDS
The Wireless Distribution System (WDS) provides a means to extend the range of a Wireless Local Area Network (WLAN). WDS allows an Access Point (AP) to establish a direct link to other APs and to allow stations to roam freely within the area covered by the WDS. • •
Enable or disable WDS features: if you want to use the WDS function, select enable AP MAC Address Table (up to 4 APs): select up to 4 stations
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WIRELESS Menu, Continued
WPS
Wi-Fi Protected Setup (WPS) is the industry standard method to simplify the security setup and management of Wi-Fi networks. You can easily setup and connect to a WPA-enabled 802.11 network with WPS-certificated devices using either Personal Information Number (PIN) or Push Button Configuration (PBC) method. Legacy devices without WPS can be added to the network using the traditional manual configuration method.
While NetFasteR IAD 2™ is in WPS enable mode (a maximum of 2 minutes), wireless security is not enabled thus computers can connect over wireless networks at a range of several hundred feet. Before using WiFi Protected Setup (WPS) push-button procedures, verify that your device (a notebook, adapter, or other device) supports WPS. If you do not have any other WPS-enabled devices, there is no need to open the 2 minute period when security will be disabled, or to configure your router security for WPS.
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NAT Menu
Description
Network Address Translation (NAT) allows multiple users at your local site to access the Internet through a single public IP address or multiple public IP addresses. NAT can also prevent hacker attacks by mapping local addresses to public addresses for key services such as the Web or FTP.
Address Mapping
Allows one or more public IP addresses to be shared by multiple internal users. This also hides the internal network for increased privacy and security. Enter the Public IP address you want to share in the Global IP field. Enter a range of internal IPs that will share the global IP in the “from” field.
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NAT Menu, Continued
Virtual Server
If you configure the device as a virtual server, remote users accessing services, such as web or FTP, at your local site (via public IP addresses) can be automatically redirected to local servers configured with private IP addresses. In other words, depending on the requested service (TCP/UDP port number), NetFasteR IAD 2™ redirects the external service request to the appropriate server (located at another internal IP address). For example, if you set Type / Public Port to TCP / 80 (HTTP or web) and the Private IP / Port to 192.168.2.2 / 80, then all HTTP requests from outside users will be transferred to 192.168.2.2 on port 80. Therefore, just by entering the IP address provided by the ISP, Internet users can access the service they need at the local address to which you redirect them. The most common TCP service ports include: HTTP (80), FTP (21), Telnet (23) and POP3 (110).
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NAT Menu, Continued
Special Applications
Some applications require multiple connections, such as Internet gaming, Video conferencing, Instant Messaging and Internet telephony. These applications may not work when Network Address Translation (NAT) is enabled. If you need to run applications that require multiple connections, use the Special Applications screen to specify the additional public ports to be opened for each application.
The preceding screen contains the following parameters: Parameter
Description
Trigger Port
To set the main port that the application uses for communication. This port usually performs the role of a “trigger” for the other ports to be open (see online help for more information)
Trigger Type
To select the protocol that uses the Trigger port
Public Port
To set the Public triggered ports (see online help for more information)
Public Type
To select the protocol that uses the triggered ports
Enabled
To enable the Trigger rule Continued on next page
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NAT Menu, Continued
NAT Mapping Table
The NAT Mapping Table screen displays the current NAPT (Network Address Port Translation) address mappings. As NAT mapping is dynamic, you may click the Refresh button to refresh the NAT Mapping Table with the most updated values.
The following table describes the parameters of the NAT Mapping Table: Parameter
Description
Protocol
The transmission protocol.
Local IP
Local (LAN) host’s IP address.
Local Port
Local (LAN) host’s port number.
Pseudo IP
Translated IP address.
Pseudo Port
Translated port number.
Peer IP
Remote (WAN) host’s IP address.
Peer Port
Remote (WAN) host’s port number.
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ROUTE Menu
Description
These pages define the routing-related parameters including static routes and RIP.
The following table describes the Static Route Parameters: Parameter
Entering / Editing / Deleting a route
Description
Index
Select the box of the route you wish to delete or modify.
Network Address
Enter the IP address of the remote computer for which you want to set a static route.
Subnet Mask
Enter the subnet mask of the remote network for which you want to set a static route.
Gateway
Enter the WAN IP address of the gateway to the remote network.
Configure
Not Applicable in this version of Software
Click Add to add a new static route to the list or select the box of an already existing route and click Edit. Clicking Delete will remove an entry from the list. Continued on next page
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ROUTE Menu, Continued
RIP
RIP sends routing-update messages at regular intervals and when the network topology changes. When a router receives a routing update that includes changes to an entry, it updates its routing table to reflect the new route. RIP routers maintain only the best route to a destination. After updating its routing table, the router immediately begins transmitting routing updates to inform other network routers of the change.
The following table describes the RIP Parameters: Parameter
Description
RIP mode
Globally enables or disables RIP.
Auto summary
If Auto summary is disabled, then RIP packets will include sub-network information from all sub-networks connected to the router. If enabled, this sub-network information will be summarized in one piece of information covering all sub-networks
Interface
The WAN interface to be configured.
Operation Mode
Disable: RIP disabled on this interface. Enable: RIP enabled on this interface. Silent: Listens for route broadcasts and updates its route table. It does not participate in sending route broadcasts.
Version
Sets the RIP (Routing Information Protocol) version to use on this interface. Continued on next page
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ROUTE Menu, Continued
RIP (Continued)
Parameter
Description
Poison Reverse
A method for preventing loops that would cause endless retransmission of data traffic.
Authentication Required
• None: No authentication • Password: A password authentication key is included in the packet. If this does not match what is expected, the packet will be discarded. This method provides very little security as it is possible to learn the authentication key by watching RIP packets • MD5: An algorithm that is used to verify data integrity through the creation of a 128-bit message digest from data input (which may be a message of any length) that is claimed to be as unique to that specific data as a fingerprint is to a specific individual.
Authentication Code
Routing Table Screen
58
Password or MD5 Authentication key.
NetFasteR IAD 2™ User Manual – Edition 1.0
FIREWALL Menu
Description
NetFasteR IAD 2™ incorporates firewall protection that inspects packets at the application layer, maintains TCP and UDP session information, including time-outs and the number of active sessions, and provides the ability to detect and prevent certain types of network attacks. Network attacks that deny access to a network device are called Denial-ofService (DoS) attacks. DoS attacks are aimed at devices and networks with a connection to the Internet. Their goal is not to steal information, but to disable a device or network so users no longer have access to network resources. NetFasteR IAD 2™ provides protection against the following DoS attacks: IP Spoofing, Land Attack, Ping of Death, IP with zero length, Smurf Attack, UDP port loopback, Snork Attack, TCP null scan, and TCP SYN flooding.
To enable the firewall, click Enable and then click the SAVE SETTINGS button.
The firewall does not significantly affect the performance of your system. We therefore recommend enabling the security features to protect your network. Continued on next page
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FIREWALL Menu, Continued
Access Control
The Access Control screen allows users to define the outgoing traffic permitted or not-permitted through the WAN interface. NetFasteR IAD 2™ is set by default to permit all outgoing traffic.
The following table describes the Access Control parameters: Parameter
Creating a new Access Control rule
Description
Enable Filtering Function
Enables or Disables the Access Control function.
Normal Filtering Table
Displays a descriptive list of defined Filtering rules.
To create a new Access Control rule proceed as follows:
Step
Action
1
Click Add PC in the Access Control screen. The Access Control Add PC screen appears.
2
Define the appropriate settings for client PC services.
3
Click the OK button and then click the SAVE SETTINGS button to save your settings. Continued on next page
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FIREWALL Menu, Continued
MAC Filtering Table
The MAC Filter allows you to define which client PCs can access the Internet. When enabled, only the MAC addresses defined in the MAC Filtering table will have access to the Internet. All other client devices will be denied access.
The following table describes the MAC Filtering Table parameters: Parameter
Description
MAC Address Control
Select Enable or Disable to enable or disable the MAC filtering respectively.
MAC Filtering Table
Enter the MAC address to be granted access in the respective field. Continued on next page
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FIREWALL Menu, Continued
URL Filter
The URL filter allows the user to block access to web sites by entering either a full URL address or just a keyword. This feature can be used to protect children from accessing violent or pornographic web sites. You can define up to 30 sites.
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FIREWALL Menu, Continued
Scheduling of access rules
NetFasteR IAD 2™ has the capability to filter Internet access for local clients based on rules. Each access control rule may be activated at a scheduled time. Define the schedule in the Schedule Rule screen, and apply the rule in the Access Control screen.
To add a schedule rule proceed as follows: Step
Intrusion Detection
Action
1
Click Add Schedule Rule in the Schedule Rule screen. The Edit Schedule Rule appears.
2
Define the appropriate settings for a schedule rule.
3
Click OK and then click SAVE SETTINGS to save your settings.
The Incorporated firewall can block common hacker attacks, and provide protection against: IP Spoofing, Land Attack, Ping of Death, IP with zero length, Smurf Attack, UDP port loopback, Snork Attack, TCP null scan, and TCP SYN flooding. When the SPI (Stateful Packet Inspection) firewall feature is enabled, all packets can be blocked. Stateful Packet Inspection (SPI) allows full support of different application types that are using dynamic port numbers. Continued on next page
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FIREWALL Menu, Continued
Intrusion Detection Screen
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FIREWALL Menu, Continued
Intrusion Detection Features
Intrusion Detection Feature: SPI and Anti-DoS firewall protection: the Intrusion Detection Feature of the device limits access for incoming traffic at the WAN port. When the SPI (Stateful Packet Inspection) feature is enabled, all incoming packets will be blocked except for those types indicated in the SPI section. RIP Defect: If the device does not acknowledge a RIP request packet, it will remain in the input queue and not be released. Accumulated packets could cause the input queue to fill, causing severe problems for all protocols. Enabling this feature prevents the packets from accumulating. Discard Ping to WAN Interface: Prevents a ping on the device’s WAN port from being routed to the network. When hackers attempt to enter your network, we can alert you by email: Enter your email address. Specify your SMTP and POP3 servers, user name, and password. In case of hacker attack you will be notified through email. Continued on next page
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FIREWALL Menu, Continued
Intrusion Detection Features, continued
Connection Policy: Enter the appropriate values for TCP / UDP sessions as described in the following table:
Field
Defaults
Description
Fragmentation half open wait
10 sec
Configures the number of seconds that a packet state structure remains active. When the time-out value expires, the router drops the unassembled packet, freeing that structure for use by another packet.
TCP SYN wait
30 sec
Defines how long the software will wait for a TCP session to synchronize before dropping the session.
TCP FIN wait
5 sec
Specifies how long a TCP session will be maintained after the firewall detects a FIN packet.
TCP connection idle time-out
3600 sec (1 h)
The length of time for which a TCP session will be managed if there is no activity.
UDP session idle time-out
30 sec
The length of time for which a UDP session will be managed if there is no activity.
H.323 data channel idle time-out
180 sec
The length of time for which an H.323 session will be managed if there is no activity.
Maximum incomplete TCP/ UDP sessions number from same host
10
Maximum number of incomplete TCP/UDP sessions from the same host.
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FIREWALL Menu, Continued
Intrusion Detection Features, continued
Field
Intrusion Detection Features, continued
Defaults
Description
Incomplete TCP/ UDP sessions detect sensitive time period
300 msec
Length of time before an incomplete TCP / UDP session is detected as incomplete.
Maximum halfopen fragmentation packet number from same host
30
Maximum number of half-open fragmentation packets from the same host.
Half-open fragmentation detect sensitive time period
10000 msec
Length of time before a half-open fragmentation session is detected as half-open.
Flooding cracker block time
300 sec
Length of time from detecting a flood attack to blocking the attack.
DoS Detect Criteria: The following table provides a description of the relevant parameters:
Field
Defaults
Description
Total incomplete TCP/UDP sessions HIGH
300 sessions
Defines the rate of new nonestablished sessions that will cause the software to start deleting half-open sessions.
Total incomplete TCP/UDP sessions LOW
250 sessions
Defines the rate of new nonestablished sessions that will cause the software to stop deleting half-open sessions.
Incomplete TCP/ UDP sessions (per min.) HIGH
250 sessions
Maximum number of allowed incomplete TCP/UDP sessions per minute.
Incomplete TCP/ UDP sessions (per min.) LOW
200 sessions
Minimum number of allowed incomplete TCP/UDP sessions per minute. Continued on next page
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FIREWALL Menu, Continued
DMZ (DeMilitarized Zone)
If you have a client PC that cannot run an Internet application properly behind the firewall, you can open the client up to unrestricted two-way Internet access. Enter the IP address of a DMZ (Demilitarized Zone) host in the DMZ (Demilitarized Zone) screen.
Adding a client to the DMZ may expose your local network to a variety of security risks, so only use this option as a last resort.
DMZ Screen
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SNMP Menu
Introduction
This menu includes SNMP settings that concern the features of the communities and traps.
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SNMP Menu, Continued
SNMP community features
In the context of SNMP, a relationship between an agent and a set of SNMP managers defines security characteristics. The community concept is a local one, defined at the agent. The agent establishes one community for each desired combination of authentication, access control, and proxy characteristics. Each community is given a unique (within this agent) community name, and the management stations within that community are provided with and must employ the community name in all get operations. The agent may establish a number of communities, with overlapping management station membership.
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SNMP Menu, Continued
SNMP Trap
In the context of SNMP, an unsolicited message can be sent by an agent to the management station. The purpose is to notify the management station of some unusual event.
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ADSL Menu
Description
This menu concerns the ADSL-related parameters and status. You can define the settings for a specific ADSL standard or select Automatic to automatically negotiate with remote DSLAM. Continued on next page
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ADSL Menu, Continued
Monitoring Index: Page
This page summarizes the ADSL Status, Data Rate Information, Defect / Failure Indication and Statistics information:
Select the type of your ADSL and click Retrain. The following screen appears:
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VOIP Menu
Description
Voice over Internet Protocol (VoIP) enables the routing of voice conversations over the Internet or any other IP-based network. The voice data flows over a general-purpose packet-switched network, instead of traditional dedicated, circuit-switched voice transmission lines.
VoIP Account Data
To open a VoIP account, you must obtain the following from your VoIP provider: • Username • Password • Phone Number • SIP Domain • Realm (optional) • SIP Proxy Server address and port • SIP Registrar Server address and port • Preferred Codec Outbound Proxy Server & Port (optional) Continued on next page
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VOIP Menu, Continued
VoIP Account Screen
In the following screen, you can set the VoIP Account settings:
In the preceding screen, click Edit to edit or Delete an existing VoIP Account or click Add to Add a VoIP Account. The following screen appears:
Continued on next page
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VOIP Menu, Continued
Parameters
The following table describes all settings for the VoIP Account: Note that most of the following parameters will be supplied from your provider. Parameter
Description
Activated
Enable the checkbox to activate the VoIP account.
User ID
Enter the User ID.
Display Name
Enter a Display Name.
Password
Enter the Password.
Realm
To enter the Realm.
Use Auth ID
Enable if you want to use an Authentication ID.
Auth ID
Enter the Authentication
Listen Port
Enter the Listen Port.
Listen VC
Enter the Listen VC in case you want to use a different VC for VoIP Service.
Proxy Server
Enter the Proxy Server
Proxy Port
Enter the port number for connection to the SIP Proxy server.
Use Outbound Proxy
Enable the use of an Outbound Proxy.
Outbound Proxy Server
Enter the Outbound Proxy Server.
Outbound Proxy Port
Enter the Outbound Proxy Port.
Registrar Empire
Enter the Registrar Empire.
DTMF Mode
Choose the desired DTMF Mode
FAX Passthrough Codec
Choose the FAX Passthrough Codec
DNS SRV
Enable or disable the DNS SRV. Please ask your service provider in order to use this option.
Registration Query
Enable or Disable the Registration Query.
Support PRACK
Enable or Disable the Support PRACK. Please ask your service provider in order to use this option.
Available Codecs
Choose the Available Codecs
Session Timer
Enable or Disable the Session Timer.
Refresh Method
Choose the desired Refresh Method.
Session Expires
Choose when the Session should Expire
Minimum Session Expires
Choose the Minimum Session Expire.
Continued on next page
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VOIP Menu, Continued
Extensions In
You can assign accounts to your connected telephones under VoIP - VoIP Extensions page. There are many VoIP service providers available. Extensions In page is used to configure incoming VoIP calls.
Select the Answer call for all numbers option box to enable the capability of answering all incoming calls for both Phone 1 and Phone 2. Select the VoIP Account line 1 and 2 option box to enable incoming calls from both VoIP Accounts.
Extensions Out Extensions Out page is used to configure Outgoing VoIP calls. Select which
account will have priority when performing an Outgoing call.
The “PSTN” selection is only available if NetFasteR IAD 2™ is equipped with FXO option.
Continued on next page
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VOIP Menu, Continued
Phone
To configure general VoIP Phone parameters and services.
The preceding screen contains the following parameters: Parameter
Description
FXS Port
Enter the input and output Gain values for the FXS Port. Please leave the default values if you are not sure.
Echo Canceller
Enable or Disable the echo canceller.
Voice Activity Detector
Enable or Disable the Voice Activity Detector and Comfort Noise Generator.
Call Waiting
Enable or Disable the Call Waiting function.
Caller ID Restriction
Enable or disable the Caller ID Restriction. Continued on next page
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VOIP Menu, Continued
Dialing Plan
Dialing plans allow you to define the connection type used when a specified number is dialed. For example you may want numbers beginning "0800" to dial out over PSTN. Alternatively you may want numbers beginning "012" to dial out over the Internet (VoIP). Also you may want to block certain numbers from being dialed.
Click Add New Plan to add a new dialling plan. The following screen appears:
Continued on next page
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VOIP Menu, Continued
Advanced
The Advanced Screen displays several parameters concerning the VoIP Account like T38, RTP and various other parameters. VoIP providers operate SIP proxies that allow you to register your VoIP Router on their system so that your can call friends, family and business associates over the Internet with VoIP using your device and a connected telephone.
The preceding screen contains the following parameters: Parameter T38 Enable
Description Enable T38 to enable FAX usage. Note that T38 must be supported in the remote site.
RTP Port
Define the RTP Port if your experiencing connection problems with your firewall.
RTP Packet Size
Define the RTP Packet Size.
Hook Flash Timer
Adjust the Hook Flash Timer time.
Adjust PMTU for MSI
Enable to be able to adjust PMTU for MSI. Normally this shouldn’t be essential.
PMTU size
If you are experiencing problems with speech adjust the PMTU size. Smaller values may increase speech quality over slow or congested links. Continued on next page
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VOIP Menu, Continued
Status
The VoIP Status screen displays several read only parameters of the current VoIP Accounts status or incoming and outgoing calls as well. Click Refresh to refresh the displayed information or click Clear to clear the Log.
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UPnP Menu
Description
The Universal Plug and Play architecture offers pervasive peer-to-peer network connectivity of PCs of all form factors, intelligent appliances, and wireless devices. UPnP enables seamless proximity network in addition to control and data transfer among networked devices in the office, home and everywhere within your network. UPnP allows NetFasteR IAD 2™ to automatically: • • • •
Join a network Obtain an IP address Convey its capabilities and learn about the presence and capabilities of other devices. Zero configuration capabilities for applications and hardware
Click the Enable option button to activate this function.
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QoS Menu
Description
The bandwidth gap between LAN and WAN may significantly degrade performance of critical network applications, such as VoIP, gaming, and VPN. This QoS function allows users to classify traffic of applications and provides them with differentiated services (Diffserv).
Traffic Mapping Screen
In this screen up to 16 rules can be defined to classify traffic into Diffserv forwarding groups and outgoing VCs.
Continued on next page
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QoS Menu, Continued
Traffic Statistics Screen
84
In this screen you can see the WAN outbound traffic statistics of all the Diffserv forwarding groups in the last 12 hours (automatically updated every 5 min).
NetFasteR IAD 2™ User Manual – Edition 1.0
DDNS Menu
Description
Dynamic Domain Name Service (DDNS) provides users on the Internet with a method to tie their domain name to a computer or server. DDNS allows your domain name to follow your IP address automatically by having your DNS records changed when your IP address changes. This DNS feature is powered by DynDNS.org, TZO.com and No-IP With a DDNS connection you can host your own web site, email server, FTP site and more at your own location even if you have a dynamic IP address.
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USB Menu
Description
The NetFasteR IAD 2™ implements a USB port which acts like a Host. Enable this function and plug-in your USB device to share it with other people in a network. The Supported devices are: •
USB mass storage: Hard disk1, flash disk or single slot card reader1
•
USB Printer
•
USB Hub
Plug the device in the USB and its information will appear as displayed below.
Continued on next page
1
Support in Future Firmware Versions
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USB Menu, Continued
File Server
This page allows you to configure the File Server features, to share files with computers supporting the NetBIOS/SMB protocol.
To do this, proceed as follows: Step
Action
1
Connect the hard drive, flash disk, Hub to the USB port.
2
Create a shared folder by specifying the device and directory (path) you want to share.
3
Specify the following parameters for each shared source: • Username • Password • Security Level Enable the File Server function used to the folders by typing the following URL in the IE browser or Windows Explorer: • \\(IP-Adresse) e.g. : \\192.168.2.1 • \\(Server Name) e.g.: \\INTRACOM • \\(IP-Adresse)\(Folder name) e.g.: \\192.168.2.1\partition1 • \\(Server Name)\(Folder name) e.g.: \\INTRACOM\partition1
4
NOTE
To access the USB storage from the WAN side, you need to enable the Remote Access parameter and use the WAN IP address to access this IAD. Continued on next page
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USB Menu, Continued
FTP Server
This page allows the user to share any files/folders in your USB hard drive or flash, using FTP.
To do this, proceed as follows: Step
Action
1
Specify the user profile and which partition/directory you want to share.
2
Specify the different passwords and security levels for different user profiles.
3
Enable the FTP Server function and use the following URL to access the shared files/folders: ftp://(IP address) e.g. ftp://192.168.2.1
NOTE
To access the shared resource from the WAN side, you need to enable the "Remote Access" parameter and use the WAN IP to access it. Continued on next page
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USB Menu, Continued
Web FTP Server
This page allows the user to share his USB mass storage via the HTTP protocol. To do this, proceed as follows: Step
Action
1
Enable this function by selecting the appropriate option box.
2
Configure the necessary parameters.
3
Access your USB storage from the LAN side by type the following URL’s:
NOTE
•
http://(IP address):(port number) e.g. http://192.168.2.1:8000
•
http://(host name):(port number) e.g. http://INTRACOM:8000
•
http://(IP address) e.g. http://192.168.2.1/pt_usb
•
http://(host name) e.g. ex: http://INTRACOM/pt_usb
To access the USB storage from the WAN side, enable the Remote Access parameter and use the first two URL’s. Continued on next page
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USB Menu, Continued
Printer Server
The NetFasteR IAD 2™ implements the LPD-LPR network protocol to allow you to share your printer on your local or public network. To do this proceed as follows: Step 1
Select the Enable LPD-LPR Printer Server function option box:
2
Add the appropriate TCP/IP Port in the Printers control panel of your computer. It should be the IP Address of the NetFasteR IAD 2™ (192.168.2.1).
NOTE
90
Action
On your Windows OS create a new printer and select it's connection port to "Standard TCP/IP Port". This service is also compatible with Mac OSX and Unix/Linux operating systems.
NetFasteR IAD 2™ User Manual – Edition 1.0
TOOLS Menu
Description
This menu allows you to backup, restore, reset, and upgrade NetFasteR IAD 2™.
Available Configuration Tools
The Configuration Tools screen includes the following configuration tools. Select the one you want and click Next. • • •
Backup Router Configuration: allows you to save the NetFasteR IAD 2™ configuration to a file Restore from saved Configuration file (backup bin): this function is used to restore the previously saved backup configuration file. Restore router to Factory Defaults: this resets NetFasteR IAD 2™ back to the original default settings
Continued on next page
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TOOLS Menu, Continued
Firmware upgrade
This tool allows you to upgrade the NetFasteR IAD 2™ firmware. To perform a Firmware Upgrade proceed as follows: Step
Action
1
In the TOOLS>Firmware Upgrade click the Browse button and find the .bin file, which contains the Upgrade Version. The following window appears:
2
Locate the File in your Directory and click Open.
3
Click the Upgrade Firmware button.
4
The message Processing, Please Wait appears. The process may last up to 5 minutes.
5
The Login Screen appears again. Enter your user information to log in. Continued on next page
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TOOLS Menu, Continued
Reset
NOTE
In the Reset screen, click the REBOOT ROUTER button to restart NetFasteR IAD 2™. Rebooting will be completed when the indication LED on the front panel stops flashing.
The Firmware Upgrade procedure is given only as reference. Normally there will be no need to perform a firmware upgrade as a user. All firmware upgrades should be performed remotely by your Service Provider.
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STATUS Menu Description
The Status screen displays the WAN / LAN connection status, firmware, and hardware version numbers, illegal attempts to access your network, as well as information on DHCP clients connected to your network.
Continued on next page
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STATUS Menu, Continued
Parameters
The Status screen includes the following parameters: Parameter INTERNET
Description Displays the type and the status of the connection to the WAN. Click the Disconnect button to disconnect from the WAN. Click the Connect button to establish connection to the WAN.
GATEWAY
Displays system IP settings, as well as DHCP Server and firewall status.
INFORMATION
Displays the number of attached clients, the firmware versions, the physical MAC address for each media interface and for NetFasteR IAD 2™, as well as the hardware version and serial number.
ATM PVC
Displays the ATM connection type and status. Disabled means that the ATM connection is disabled. Click the Connect button to establish an ATM connection.
DHCP Client Log
Displays information for DHCP clients on your network.
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Appendix A: Technical Specifications
WAN Interface
1 x Line port (RJ-11plug or optional RJ-45), supporting the following standards: - G.992.1/G.992.2/G.992.3/G.992.4/G.992.5 (Annex A, B, L, M), ETSI TS 101 388 v1.3.1 - Multimode Functionality - Support up to 8 VCs
LAN Interface
4 x 10 / 100BASE-T Ethernet ports (RJ-45 plug), IEEE 802.3 compliant, with auto MDIX and autonegotiation.
USB Interface
USB 2.0 Host Interface
Wireless LAN Interface
WiFi access point solution is compliant with the following standards: - IEEE 802.11b/g - 1 x external antenna
Voice Interface
2 x FXS phone ports (RJ11 Plug)
DSL (ATM) Features
- AAL5 (ITU-T I.363.5)
1 x FXO phone port (RJ11 Plug), optional - UBR, VBR-nrt, VBR-rt, CBR traffic classes - Multiple VC/PPP connections - Classic IP (MER) and ARP over ATM, RFCs 1577, 2225 - Multiple PPPoE connections on a single VC - Multi-protocol encapsulation over AAL5 bridging and routing, RFCs 1483, 2684 - PPP over AAL5 (PPPoATM), RFC 2364 - OAM (ITU-T I.610) –
F4, F5
- Loop-back - Encapsulation modes in ATM stack: LLC & VC-Mux Continued on next page
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Appendix A: Technical Specifications, Continued
Routing/Bridging Routing: Features - Static routing - Static Routing per ATM Interface - Dynamic Routing - RIPv1, RIPv2 - IP Multicasting – IGMP v2, v3 Bridging: - WAN-LAN transparent bridging - Transparent bridging between LAN devices NAT
QoS
Voice over IP (VoIP)
Security
Remote Management
- Automatic discovery of MAC addresses - NAT-NAPT, RFCs 3022 - Port Forwarding - Static NAT - Static NAPT - Application Level Gateway (ALGs) modules - Public to Private IP 1-to-1 Mapping - ATM QoS: UBR, VBR-nrt, VBR-rt, CBR - Diffserv (RFC2474, RFC2475) marking and queuing according to connection type, network interface, MAC, IP, hostname, DSCP/ ToS value, port number and application - WMM (IEEE 802.11e) - Port based QoS Codecs: - G.711, G723.1, G.726, G729a - G.168 Echo Cancellation - DTMF relay using Sip Info packets - G.711 fax pass through - NOTIFY for voice mail - VAD and GNC support - T.38 Fax relay - Firewall with SPI, intrusion logging and reporting - WPA/WPA2 (IEEE 802.11i) - Denial of service (DoS) protection NAT - Static routing - Static IP address assignment, Dynamic Routing - Wireless: WPA2-PSK, WPA-PSK, WEP, WPA-802.1x, WPA2-802.1x - Web UI (admin and user) - Telnet/CLI - TR-069, TR-104, TR-98, TR-111 Continued on next page
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Appendix A: Technical Specifications, Continued
Environmental Specifications
The following table provides the environmental specifications of the device:
Temperature
Relative Humidity
Input Voltage Requirements
+0ºC to +40ºC
Non Operating
-20ºC to +65ºC
Operating
10% to 85%, non condensing
Non Operating
5% to 95%, non condensing
The following table provides the electrical specifications of the device:
Voltage
98
Operating
Operating:
110 V – 230 V (AC) / 50 Hz
Device Input (provided by the external Power Supply):
12 V / 1 A (DC)
Power Supply Manufacturer
DEE VAN ENTERPRISE CO., LTD
Power Supply Certifications
EU: CE, CB, TUV, K21
Universal Microelectronics CO., LTD
NetFasteR IAD 2™ User Manual – Edition 1.0
Appendix B: Frequently Asked Questions
Question
Answer
Q1:
A1:
How do I reset NetFasteR IAD 2™ to Factory Defaults?
Using the option “Restore Router to Factory Defaults” under TOOLS > Configuration Tools menu. Alternatively, you can press reset button in the back panel of NetFasteR IAD 2™ for approximately 5 seconds.
Q2:
A2:
How many computers on the LAN does NetFasteR IAD 2™ support?
Up to a maximum of 254 computers. Note: The Quality of Service (QoS) is related to the guaranteed level of throughput (the amount of data transferred from the Router to the clients). As many clients are connected as lower is the Quality as Service.
Q3:
A3:
How many wireless clients does NetFasteR IAD 2™ support?
A maximum of 15 wireless clients are supported.
Q4:
A4:
How are additional computers connected?
You can expand the number of connections available on your LAN by using hubs, switches and wireless access points connected to the Router. Wireless access points, hubs and switches provide a simple, reliable means of expanding your network. For more information, contact your supplier.
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Appendix C: Troubleshooting
Problem Connections General
POWER LED OFF
Possible Solution •
Check that the NetFasteR IAD 2™ device is connected to your computers and to the telephone line and that all the equipment is powered on. Check that the LAN or USB status (depending on your connection type) and DSL LEDs on the device are illuminated, and that any corresponding LEDs on your network card are also illuminated.
•
Ensure that the computers have completed their booting procedure and are ready for use. Some network interfaces may not be correctly initialized until the start-up procedure is completed.
•
If the LAN status LED (on the front panel of the device) does not illuminate for a specified port, check that you do not have a faulty cable. If so, try a different cable.
If the Power LED is off, check the following: •
Check the connection between the device, the external power supply, and the wall outlet.
•
If the power indicator does not turn on when the power cord is plugged in, you may have a problem with the power outlet, power cord, or external power supply. However, if the device turns to off after running on for a while, check for loose power connections, absence of power, or power surges at the outlet. If you still cannot isolate the problem, then the external power supply may be defective. In this case, contact the Technical Support. Continued on next page
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Appendix C: Troubleshooting, Continued
Problem NetFasteR IAD 2™ is not reachable
Possible Solution If NetFasteR IAD 2™ cannot be pinged from a LAN, check the following: •
Verify that the IP addresses are properly configured. For most applications, you should use the device’s DHCP function to dynamically assign IP addresses to hosts on the attached LAN. However, if you manually configure IP addresses on the LAN, verify that the same network address (network component of the IP address) and subnet mask are used for both NetFasteR IAD 2™ and any attached LAN devices.
•
Be sure the NetFasteR IAD 2™ you want to ping (or from which you are pinging) has been configured for TCP/IP. Continued on next page
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Appendix C: Troubleshooting, Continued
Problem Cannot see the configuration pages
Possible Solution If you have connected NetFasteR IAD 2™ and computers together but cannot browse the featured configuration pages, check the following: •
Confirm that the physical connection between your computer and the NetFasteR IAD™NetFasteR IAD 2™ device is OK, and that the LAN status LEDs on the device and on the network adapter, are illuminated. Some network adapters do not have such status LEDs. In this case, a diagnostic program may be available to give you this information.
•
Ensure that you have configured your computer as described in “Setting Up Your Computer”. Restart your computer while it is connected to NetFasteR IAD 2™ to ensure that your computer receives an IP address.
•
When entering the address of NetFasteR IAD 2™ into your web browser, ensure that you use the full URL including the “http://” prefix (e.g. http://192.168.2.1).
•
Ensure that you do not have a Web proxy enabled on your computer. Go to the Control Panel and click Internet Options. Click the Connections tab and click the LAN Settings button at the bottom. Make sure that the Proxy Server option is clear (not selected).
•
If you cannot browse to NetFasteR IAD 2™, use the winipcfg utility in Windows 98 / ME to verify that your computer has received the correct address information from NetFasteR IAD 2™. From the Start menu, choose Run and then enter winipcfg. Check that the computer has an IP address of the form 192.168.2.xxx (where xxx is in the range 2-254), the subnet mask is 255.255.255.0, and the default Router is 192.168.2.1 (the address of NetFasteR IAD 2™). If these are not correct, use the Release and Renew functions to obtain a new IP address from NetFasteR IAD 2™. Under Windows 2000 and Windows XP, use the ipconfig command-line utility instead, to perform the same functions. Continued on next page
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Appendix C: Troubleshooting, Continued
Problem Cannot connect to the Internet
Possible Solution If you can browse the configuration pages but cannot access sites on the Internet, check the following: •
Confirm that the physical connection between NetFasteR IAD 2™ and telephone line is OK, and that the DSL LED on the device is lit GREEN.
•
Ensure that you have entered the correct information into the device’s configuration screens as required. Use the “Internet Settings” screen to verify this.
•
Check that the user name and password are correct.
Ensure that your computers are not configured to use a Web proxy. On Windows computers, this can be found under Control Panel >Internet Options > Connections. If you can browse the configuration screens but cannot logon, because you do not know or have forgotten the password, follow the steps below to reset the NetFasteR IAD 2™ to its factory default settings: •
You forgot your Password – Reset to Factory Default Settings
1. Switch off the NetFasteR IAD 2™ device. 2. Disconnect all your computers and the telephone line from the device. 3. Re-apply power to the device, and wait for the booting process to complete. 4. Press and hold the Reset button of the device for at least 5 seconds and release 5. The device will restart, and when the start-up sequence process has completed, enter 192.168.2.1 and configure your network. 6. Reconnect your network as it was before. NOTE: All your configuration changes will be lost, and you will need to configure your network again before you can re-establish your connection to the Internet. Also, other computer users will lose their network connections, whilst this process is taking place, so choose an hour when this would be convenient. Continued on next page
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Appendix C: Troubleshooting, Continued
Problem Problems with the wireless network
Possible Solution •
Ensure that you have an 802.11b or 802.11g wireless adapter for each wireless computer, and that it is correctly installed and configured. Verify that each Wireless computer runs either Windows 98SE or later or MAC OS 10.x or later.
•
If you have a wired and a wireless network adapter in the same computer, ensure that the wired network adapter is disabled.
•
Check the status LED of wireless communication.
•
Ensure that the TCP/IP settings for all devices are correct.
•
Ensure that the Wireless Clients are using the same SSID or Service Area Name as NetFasteR IAD 2™. The SSID is case-sensitive.
•
Ensure that the encryption method and level that you use on your clients are the same as those configured on NetFasteR IAD 2™. Simultaneous WPA and WEP encryption is not supported.
•
Ensure that you have the Wireless computer enabled in the list of allowed MAC addresses if you are using MAC Address Filtering.
•
If you are having difficulty connecting or are operating at a low speed try changing the antenna position of your NetFasteR IAD 2™. For a more effective coverage you can try re-orientating the antenna. Additionally, consider moving the wireless computer closer to NetFasteR IAD 2™ to confirm that the building structure or fittings are not adversely affecting the connectivity. If this does not resolve the problem consider relocating the Wireless computer or NetFasteR IAD 2™ or try a different channel. Continued on next page
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Appendix C: Troubleshooting, Continued
Problem Problems with the wireless network, continued
Possible Solution •
Sources of interference: The 2.4 GHz ISM band is used for 802.11b and 802.11g networking. This is generally a license free band for low power applications, and you may have other devices at your location that operate in this frequency band. You should take care to ensure that there are no devices like microwave ovens for example close to NetFasteR IAD 2™ or wireless computers as this could affect receiver sensitivity and reduce the performance of your network. If you are unsure try relocating both the wireless computers and NetFasteR IAD 2™ to establish whether this problem exists.
•
Most wireless computer Adapters will scan the channels for wireless devices. If a wireless computer cannot locate NetFasteR IAD 2™ then try initiating a search manually, if the client software supports this feature or manually set the channel on your wireless computer to correspond to the NetFasteR IAD 2™ channel number. Please refer to your Wireless computer adapter documentation and vendor to do this.
•
Speed of connection: The 802.11b and 802.11g standards will automatically choose the best speed depending on the quality of your connection. As the signal quality weakens then the speed falls back to a lower speed. The speeds supported by 802.11g are 54 Mbit/s, 48 Mbit/s, 36 Mbit/s, 24 Mbit/s, 18 Mbit/s, 12 Mbit/s, and 6 Mbit/s. The speeds supported by 802.11b are 11 Mbit/s, 5.5 Mbit/s, 2 Mbit/s and 1 Mbit/s. In general the closer you are to NetFasteR IAD 2™ the higher the speed. If you are not achieving the speed you had anticipated, then try moving the antenna of NetFasteR IAD 2™ or try moving the Wireless computer closer to NetFasteR IAD 2™. In an ideal network, NetFasteR IAD 2™ should be located in the center of the network with Wireless computers distributed around it. Applications are generally available with the computer wireless card to carry out a site survey. Use this application to find the optimal positioning for your wireless computer. Consult your Computer Card documentation and vendor for more details.
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INTRACOM S.A. TELECOM SOLUTIONS 19.7 km Markopoulou Ave. Peania Athens, Greece, GR-19002 Tel.: (+30 210) 667 1000, Fax: (+30 210) 667 1001 www.intracom-telecom.com
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