Nemo Analyze Snapshot Manual Apr12

Nemo Analyze Snapshot User Manual

© 2012 by Anite Finland Ltd. All rights reserved. This manual, as well as the software described in it, is furnished under license and may only be used or copied in accordance with the terms of such license. The information in this manual is intended for informational use only and is subject to change without notice. Anite Finland Ltd assumes no responsibility or liability for any errors or inaccuracies that may appear in this user manual. Except as permitted by such license, no part of this publication may be reproduced or transmitted in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior written permission of Anite Finland Ltd. Qlik®Tech and Qlik®View are registered trademarks of QlikTech International AB. Windows® XP Pro, Windows Vista, Windows® 7, and Windows® Network Monitor are registered trademarks of the Microsoft® Corporation. Any other trademarks or service marks contained herein are the property of their respective owners. Revision 1.00.01 Last Edited April 2012

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CONTENTS INTRODUCTION

4 

NEMO ANALYZE SNAPSHOT

4 

QLIKVIEW DOCUMENTS (.QVW) QlikView data files (.qvd)

6  6 

END-USER LICENSE AGREEMENT

6 

INSTALLATION

7 

SYSTEM REQUIREMENTS FOR QVS QlikView Server operating system requirements Network connection to Nemo Analyze Database Server Installing QlikView Server Network connection to QlikView Web Server

7  7  8  8  9 

DEPLOYING NEMO ANALYZE SNAPSHOT10  CONFIGURING QVS Allocating license to QlikView Server Allocating licenses to users Allocating Document CAL to users Publishing documents on the server Security and access control Changing document default path Folders Configuring document reload schedule Configuring color legend End-user access to Nemo Analyze Snapshot

DATA STRUCTURE

10  10  11  12  13  13  14  15  16  17  18 

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NEMO ANALYZE SNAPSHOT USER INTERFACE TOOLBAR

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NEMO ANALYZE SNAPSHOT SUPPORT24  INTERNET SUPPORT AND NEMO USER CLUB

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PHONE, EMAIL, AND FAX SUPPORT

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APPENDIX END-USER LICENSE AGREEMENT

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INTRODUCTION This document is meant for helping you get started with Nemo Analyze Snapshot. For more detailed information on Nemo Analyze Snapshot and its usage, see Nemo Analyze Enterprise Database Server Administration Guide or QlikView Server Reference Manual included in the shipment.

NEMO ANALYZE SNAPSHOT Nemo Analyze Snapshot, powered by QlikView™, enables reporting, optimization, and troubleshooting instantly over vast datasets. No client-side SW installation is needed since user accesses the data via web browser. Analyze Snapshot utilizes data pre-aggregation and in-memory analytics engine to ensure that the results of large scale measurements are available swiftly. Nemo Analyze Snapshot provides corporatewide access to drive test data and other post-processing routines – from essential KPI dashboards and service level metrics for senior management to optimization and troubleshooting views for network planners.

  Nemo Analyze Snapshot´s intuitive user interface provides rich data illustration possibilities on a standard web browser and includes predefined dashboard, optimization, and reporting views. The views come with dynamic charts and tables, visual KPIs and measurement route presentation on Google live maps. A set of predefined views is available categorized as follows: Dashboard views show summary of the most important KPIs in compact format to provide overall view/status of the network per project or other relevant data selection. Optimization views contain wider set of parameters to examine with more filtering options. Optimization views include predefined views for the most important optimization routines such as coverage/cell footprint analysis, missing neighbor analysis, and call/data failure analysis. Associative data model and “the power of gray”. Data to be analyzed can be selected and narrowed down from list boxes displaying dimensions, such as system or time, by selecting an area on a map or chart, or simply by clicking any data point in any chart. Unlike traditional business intelligence tools, no queries are fired when a user clicks on a data point in a field. Instead, all the other fields instantaneously filter themselves based on the selection the user has made.

 

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Nemo Analyze Snapshot architecture

Nemo Analyze Snapshot architecture consists of Nemo Analyze Database Server and QlikView Server. Nemo Analyze Database Server loads and stores raw measurement data. The server can load data automatically from a network folder in Windows file system and/or from (S)FTP server. It also preprocesses data for the QlikView Server. Nemo Analyze Snapshot uses the same database server as Nemo Analyze Enterprise. When Nemo Analyze Enterprise and Snapshot are co-deployed, the same database server is used as the back end of the QlikView Server and Nemo Analyze Clients, providing direct access to message-level data via Analyze Client. QlikView Server (QVS) contains an in-memory analytics engine that holds the preprocessed data and populates the documents that are published on the server. All data of a published document is located on the server memory in a highly compressed format. Together with the pre-aggregation of the data, this enables instant data processing over large datasets. QVS also includes a web server providing front end access to the documents within. The web server’s user portal is known as AccessPoint. It is important to note that while QVS contains its own web server, one can also utilize Microsoft IIS (Internet Information Server) for this purpose. The QVS includes a management environment, known as the QlikView Management Console, for providing administrator access to control all aspects of the server deployments including security, clustering, distribution etc. The QVS handles client authorization against existing directory providers, e.g. Microsoft Active Directory and eDirectory, and also performs read and write to ACLs (access control lists) for published documents.

QLIKVIEW DOCUMENTS (.QVW) QlikView documents (.qvw) define the data to be downloaded from the Nemo Analyze database to the QlikView Server´s data structure, and how the database is organized into a data structure. The documents also define the user interface of the web interface, i.e. what graphs, maps, etc. exist. Multiple documents are available for different purposes; e.g. for mobile data and scanner data, in-depth optimization and dashboard-type overview of the data. All necessary documents are included in Nemo Analyze Snapshot. In addition, users are able to define and build their own user interface documents. In Nemo Analyze Snapshot, documents can be divided roughly into two categories:  Those which handle downloading data from the Nemo Analyze database into the QlikView Server´s data structure. These documents define the SQL queries used to retrieve data from the Nemo Analyze database, and the structure of the processed data. Preprocessed data retrieved from Analyze Database Server is saved in .qvd files (see next chapter) on QlikView Server.  Those which define the user interface, i.e. the website in which the results can be analyzed, the layout or the user interface, how many sheets it contains, and which graphs and maps are shown. There are various different types of documents, including optimization, dashboard, and benchmarking, for different uses. One document implements one multi-tab web page. Each document´s user access and security is handled separately. For example, in-depth documents can be published for engineers, while dashboards can be published for management.

QlikView data files (.qvd) Data loaded from Nemo Analyze database via SQL queries is stored in binned, highly compressed format in .qvd files. The .qvw documents, which define the user interface, read the data from .qvd files. Therefore, .qvd files are an intermediate storage of aggregated/binned data between the raw data in the Nemo Analyze database and the in-memory analytics data model of the .qvw documents. User interface documents can be refreshed from the .qvd files in minutes, depending on the total amount of data.

END-USER LICENSE AGREEMENT The software described in this document is furnished under a license agreement and may be used only in accordance with the terms of that agreement. For full details of this agreement, refer to page 26.

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INSTALLATION SYSTEM REQUIREMENTS FOR QVS QlikView Server operating system requirements To successfully install and run QlikView Server/Publisher, the requirements listed in this chapter must be fulfilled by the target system. QlikView Server

32-bit (x86)

64-bit (x64)

Platform

Windows XP Professional SP3*Windows Vista*Windows 7*Windows Server® 2003 Windows Server 2008

Windows XP Professional x64 SP2*Windows Vista x64*Windows 7*Windows Server 2003 x64 Edition Windows Server 2008 x64 Edition Windows Server 2008 R2

Processor

Intel® Core™ Duo compatible or higher recommended.

Multi-core x64 compatible processors.

Memory

1 GB minimum. Depending on data volumes more may be required.**

4 GB minimum. Depending on data volumes more may be required.**

Disk space

450 MB total required to install.

450 MB total required to install.

Security

Microsoft Active Directory® NTLM Third-party security***

Microsoft Active DirectoryNTLMThird-party security***

Web server

QlikView Web Server (QVWS)Microsoft IIS 6 and 7

QlikView Web Server (QVWS)Microsoft IIS 6 and 7

Management console

Microsoft Internet Explorer® 7, 8, and 9 Mozilla® Firefox® 6

Microsoft Internet Explorer 7, 8, and 9 Mozilla Firefox 6

.NET® framework

4.0

4.0

Internet Protocol version

IPv4IPv6

IPv4IPv6

Network connection to Nemo Analyze Database Server By default, the server communicates with clients via ports 12000-12003. Therefore, these ports must be open in the firewall(s). The server can also be configured to use other ports.

Installing QlikView Server The main steps of installing the QlikView Server are described below. For more details, see QlikView Server Reference Manual chapter 5. 1. Run the QVS server setup and follow the installation wizard. Select Full installation in the wizard dialog below.

Fill in the account information (see images below). The Windows account specified here will be used to run the QlikView Server services.

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After completing the installation, make sure that the firewalls are not blocking the access to the server from clients. By default, Windows Firewall in Windows Server 2008 blocks the connection. QVS services must be configured non-blocked in the firewall or Windows Firewall must be disabled.

Network connection to QlikView Web Server For QlikView Web Server, the following ports must be open in the firewall: HTTP: 80; HTTP: 4750; SNMP: 4751. For full details of ports and other requirements of QlikView Server, see QlikView Server Reference Manual chapters 10.1 and 10.5.

DEPLOYING NEMO ANALYZE SNAPSHOT

CONFIGURING QVS After installing the QlikView Server you are able to access the QlikView Management Console by selecting Start | All Programs | QlikView | QlikView Management Console. In the Management Console you are able to perform administrator tasks such as publishing documents, granting access to users for documents, configuring the data structure and UI document reload schedule, etc.

Allocating license to QlikView Server After installing the Qlikview Server, a license for the server must be allocated before it can be used. The license contains the server license and the number of Client Access Licenses (CALs). The license consists of a serial number and a five-digit control number. Both numbers must be typed in the QlikView Management Console on the server as shown in the image below. The license is received from Anite Finland Ltd.

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Allocating licenses to users To connect to a QlikView Server (QVS), each client needs a Client Access License (CAL). The CALs are purchased with the QlikView Server and tied to the server serial number. A CAL is never transferred to a client, but a client uses the CAL when connecting to the server or, if a cluster license is used, a specific QlikView Server cluster. CALs cannot be transferred between different QlikView Server clusters. If a user is required to work with documents residing in different clusters, a separate CAL is needed for each of the clusters. The CALs described below are used to provide users access to the various QlikView Servers: CAL Type Named User CAL (an identified user on a server)

Document CAL (an identified user within a given document)

Session CAL

Description A Named User CAL is assigned to a unique and identified user for information on how users are identified) who may access as many QlikView documents as may reside on the server or server cluster to which the Named User CAL is assigned. A Named User CAL may be transferred to another user pursuant to the software licensing agreement, in which case there is a 24-hour quarantine before the Named User CAL can be transferred to another user. There is no time limit for how long a user assigned a Named User CAL can access a QlikView document. A Document CAL is assigned to a unique and identified user for information on how users are identified) who may access only the one QlikView document to which the Document CAL is assigned. Multiple Document CALs can be assigned to a particular user. For example, if a user connects to two QlikView documents, the user will have been assigned two Document CALs. A Document CAL may be transferred to another user pursuant to the software licensing agreement, in which case there is a 24-hour quarantine before the Document CAL can be transferred to another user. There is no time limit for how long a user assigned a Document CAL can access the QlikView document to which the CAL is assigned. A Session CAL allows any user, identified or anonymous/unidentified, on one QlikView client to access as many QlikView documents as may reside on the server or server cluster to which the Session CAL is assigned for a minimum period of 15 minutes. For Session CALs, the QlikView client refers to each unique instance of the QlikView client (for example, the AJAX client, QlikView Desktop, or the Internet Explorer plugin) on the user’s machine. The minimum session time for a Session CAL is 15 minutes, which means that sessions that end in less than 15 minutes will still consume the session until the 15 minute mark is passed; those which terminate after 15 minutes will consume their actual session length. By default, there is no maximum session length, but this can be configured.

For more information on Client Access Licenses, see QlikView Server Reference Manual chapter 15.

Allocating Document CAL to users Before allocating licenses, Directory Service connector must be defined as in the images below under System | Setup | Directory service connector in the Management Console.

Next, document CALs can be assigned for users in Management Console under Users.

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Publishing documents on the server The default location for QlikView documents to be published on the server is: %ProgramData%\

\QlikTech\Documents. Documents placed in this folder can be accessed by the end user via web browser through AccessPoint, provided that access is allowed in security and access control settings. In addition to the default path, other folder locations can be mounted as document sources. Nemo Analyze Snapshot UI documents are by default located in the following folder: \Nemo Analyze Snapshot\UI. The documents are also published from this folder.  Note that only UI documents have to be published for the end users. Data loading documents are not to be published; they are meant for refreshing the data structure in the background.

Security and access control Security and access control for documents are defined in QlikView Management Console under Documents. Select Snapshot | Snapshot | UI and click on a document in the tree view. Click the Authorization pane to manage user and group access settings for the current document. Finally, select Apply. QVS supports authorization via active directory and other common methods in Windows environment. See QlikView Server Reference Manual for further details.

Changing document default path To change the default path for documents, go to QlikView Management Console | System | OlikView Servers, select the server, click the Folders pane and set a new default path.

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Folders The folder structure in \Nemo Analyze Snapshot is as follows:    



Data Contains the .qvd files containing the preprocessed data loaded from the Nemo Analyze database. Load Contains the .qvw files that load UE data from the Nemo Analyze database and save the data as .qvd files. LoadScanner Contains the .qvw files that load scanner data from the Nemo Analyze database and save the data as .qvd files. Settings This folder contains Colorlegend.txt and Loadsettings.txt files.  Colorlegend.txt is a tab-delimited CSV file that allows you to define color legend. Editing is recommended to be done with MS Excel.  Loadsettings.txt file contains settings regarding downloading data from the Analyze database. UI This folder contains the .qvw files in which web user interface is defined.

Configuring document reload schedule You are able to define in the Management Console how often a specific document is reloaded into the server. Loading is defined in a way that when new measurement files are loaded into the Nemo Analyze Server database, the data from the new files is automatically updated also to the QVS data structure and to the UI documents. Go to QlikView Management Console | Documents | Snapshot | Snapshot 0.90 | UI, click on a .qvw file and click the Reload pane. Ensure that reload is enabled and then configure the frequency of the reload. If you set the reload schedule, e.g., to “continuously”, the data loading documents are continuously checking for new available data in the Nemo Analyze database and load the new data into the QlikView Server and incrementally update the .qvd files. The documents defining the user interface are set to reload starting from the moment that the data download document is successfully run. Data on the updated .qvd file will be published also in the UI. Click Apply. You will now see a clock icon over the application. To reload immediately, select Reload Now.

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Configuring color legend Color legends for parameters displayed on map plots are defined in \Nemo Analyze Snapshot\colorlegend.txt file. The file is a TAB-separated column format text file. Color legend is modified by editing this file. The next time that the UI document is refreshed on the server the new color legend is applied. Modification can be done with text editor, or most conveniently by using MS Excel. When opening the file in Excel, select settings as in the picture below in the Excel Text Import Wizard:

Every value range and color combination of each parameter is defined in a separate row in the file. The table below lists the columns and their definitions: Column name

Description

valueRangeLow

Lower bound of the color range including the bounding value. Empty means no lower bound.

valueRangeHigh

Upper bound of the color range including the bounding value. Empty means no upper bound.

Legend

Free-form description of the range, displayed on the map along with the color.

Parameter

The name of the parameter to color. Do not change this. This must match the name of the parameter in the data structure.

R

R component of the color

G

G component of the color

B

B component of the color

Color

Free-form name of the color, not mandatory.

Color order

Column used to sort the colors when displayed in the legend. Use integer numbers.

End-user access to Nemo Analyze Snapshot The end user accesses Nemo Analyze Snapshot via web browser through QlikView AccessPoint. QlikView AccessPoint is a web portal that lists the documents each user has access to. It enables creating

a single point of access for users to all QlikView documents. The QlikView AccessPoint is located at /qlikview/index.htm.

Thumbnails view in AccessPoint

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Access to user documents is controlled by the QlikView Server. To define document access settings, go

to QlikView Management Console | System | Setup | QlikView Web Server, select a server and click AccessPoint to open the Accespoints Settings view.

DATA STRUCTURE Data in .qvd files is available for the user interface documents in a flat table, meaning that there is one table that holds the data for all metrics (EC/N0, RSCP, Call attempt, etc.). The table below shows a list of the most important columns common to all rows in the UE data structure. Scanner columns are otherwise the same except that there are no such columns as “Scambling code best”, “Channel number best”, etc. Numeric data (e.g. Rx level, RSCP, Tx power) is aggregated in the data structure. Data is grouped by dimensions and for each unique combination of dimensions aggregates such as average, min, and max are reported. Aggregate columns are as follows: average, valley, peak, median, and weight. The rest of the columns are dimensions. Geographically data is binned by default to 10x10m bins, denoted by latitude and longitude dimension columns. In addition to the dimension columns in the data structure, custom dimensions can be created on the fly in the UI document using expressions. For example, the log file name can be split into multiple dimensions if a given, fixed naming convention exists for the log files. Event type data (e.g. call attempt, call dropped, etc) is not aggregated. Every distinct event exists as a separate row in the data structure. The same dimensions exist for the even type data as for the numeric data. Aggregate columns (average, valley, peak, etc) all have value 1 for event type data. In addition to columns listed below there are also columns that are only relevant to a given parameter. Event type parameters typically have additional columns describing the event in more detail. For example, there are columns that are only relevant to Call attempt, e.g. A-party number, B-party number, and call type. When viewing other parameters these columns are left blank. Column name Parameter parameterGroup parameterType average valley peak median weight PCI best server Region Scrambling code best server System Year Operator MNC mode Month MCC Measurement file extension Measurement file name Measurement file title IMEI IMSI latitude longitude Day

Sample value Ec/N0 best act. UMTS mobile numeric -7.01 -5.5 -10 -6.8499999046326 1030

133 UMTS FDD 2011 Finnet Networks Ltd. 12 -8.1999998092651 3 244 3 FISLBYC11P1HelDMPSDNADig11Mar16 111456:3 FISLBYC11P1HelDMPSDNADig11Mar16 111456 355389030399719 244121107308435 60.211683977781 25.094767024698 16

DATA ST R UCT URE

Device label Device name Channel number best server Analyze device description

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DNA Qualcomm 10738

A sample view of the data in the flat table data structure of Nemo Analyze Snapshot:

NEMO ANALYZE SNAPSHOT USER INTERFACE In Nemo Analyze Snapshot data to be analyzed can be selected and narrowed down from list boxes displaying dimensions such as system or time (Year/Month/Day), by selecting area on a map or chart, or simply by clicking any data point in any chart. Unlike traditional business intelligence tools, no queries are fired when the user clicks on a data point in a field. Instead, all the other fields instantaneously filter themselves based on the selections that the user has made. The selections are highlighted in green. The datasets related to the user’s selection are highlighted in white, while unrelated data is highlighted in gray. When users look at two different data points, they know precisely how the points relate to each other. For example, when clicking on certain channel number user sees immediately from which scrambling codes there are results for the selected channel (white), and for which there is no results (gray). When narrowing down the data filter it can be seen at the same time how the rest of the data in the dataset responds. All aggregates are recalculated in real time, regardless of the source fields. All associations are stored generically against the entire dataset, ready to answer any optimization question as it comes up without requiring time-consuming data model customization.

An example of a Nemo Analyze Snapshot Optimization view

The Current Selections box is a sheet object that shows selections in the fields and their logical status. To clear all the current selections in the active sheet object, select Clear all selections.

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TOOLBAR The toolbar on the web browser window contains the following icons: Applies the start selection of the QlikView document. This command can also be invoked by the following keyboard shortcut: Ctrl+Shift+D. Moves one step back in the list of selections. Moves one step forward in the list of selections, provided that you have previously used the Back button. Undoes the last layout action. Redoes the latest undone layout action. Locks all the selected cells. This command can also be invoked by the following keyboard shortcut: Ctrl+Shift+L. Unlocks all the locked cells. This command can also be invoked by the following keyboard shortcut: Ctrl+Shift+U. Opens the current selections window. This command can also be invoked by the following keyboard shortcut: Ctrl+Q. Opens the Quick Chart Wizard where you can create charts with basic settings. Opens the Repository dialog. Opens the Create New Object dialog where you can choose an object to drag to the sheet. Opens the Fields dialog. Opens the Add Bookmark dialog. In order to access a shared bookmark, it has to be added from the Repository. From the Repository, select Edit and check Show in my favorites. Opens a list of all bookmarks in the document. Select a bookmark to delete it. The drop-down contains a list of all bookmarks in the document. The drop-down contains a list of all reports in the document. Opens help.

NEMO ANALYZE SNAPSHOT SUPPORT If you have questions on or beyond this documentation, please contact Nemo Analyze technical support. Note that for full support you need to have a valid Maintenance Agreement.

INTERNET SUPPORT AND NEMO USER CLUB The Nemo User Club offers several new ways to benefit from Nemo products. You can find it at our WWW site http://www.anite.com/nemo. Access to the Nemo User Club is restricted to customers with SW maintenance and Technical Support agreements or partner agreements. If you are an existing Nemo customer with SW maintenance and Technical Support agreements, but you are without access to the user club, please complete an on-line registration form. After submitting the requested information, you will receive a personal access key and password by email in a few days time. Once you are registered with our User Club, you will automatically receive e-mails letting you know each time a new version of software for your Nemo Product is released. It is fast, easy, and it is available to you seven days a week, 24 hours a day. If you have questions relating to the Nemo User Club, please e-mail us at [email protected].

PHONE, EMAIL, AND FAX SUPPORT During the warranty period, the phone and fax support related to potential software errors is free of additional charge. Registered users with a valid Maintenance Agreement are entitled to full support. When faxing or emailing, please let us know the number of your Software Maintenance and Support Agreement. Please contact us at the following locations: Global Email Tel. Fax Address

Americas Email Mobile Fax Address

APAC Email Tel. Fax Address

[email protected] +358 50 395 7800 +358 8 551 6182 Anite Finland Ltd Kiviharjunlenkki 1 D 90220 Oulu Finland

[email protected] +1 469 951 9106 +1 972 929 9898 Anite Telecoms Inc. 6333 N. State Hwy 161, Suite 110 Irving, Texas 75038

[email protected] +65 6254 9003 +65 6254 9885 Anite Singapore Pte Ltd 101 Thomson Road, #18-04 United Square Singapore 307591

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P.R. China Email Tel. Fax Address

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[email protected] +86 10 6567 8528 +86 10 6567 8521 Anite Wireless Trading (Beijing) Ltd. JB11-0-092, Jianwai Diplomatic Compound， Jianguomenwai Street, Chaoyang District, Beijing 100600, CHINA

When contacting us for problem reporting, please supply us with the following information:  your Windows® version number (e.g., Windows® XP), see Windows Control Panel | System  your computer brand model (e.g., Dell)  your Nemo Analyze version (e.g., Version Nemo Analyze 6.20), see Help | About Analyze  your description of the problem  whether you were able to repeat the problem  the corresponding measurement results file (as email attachment or on diskette)

APPENDIX END-USER LICENSE AGREEMENT IMPORTANT - READ CAREFULLY: This End-User License Agreement ("EULA") is a legal agreement between you (either an individual or a single entity) and Anite Finland Ltd for the Anite Finland Ltd software product(s), in whatever form, identified above ("Software Product" or "Software"). The Software Product includes computer software, the associated media, any printed materials, and any "online" or electronic documentation. By installing, copying or otherwise using the Software Product, you agree to be bound by the terms of this EULA. If you do not agree to the terms of this EULA, Anite Finland Ltd is unwilling to license the Software Product to you. In such event, you may not use or copy the Software Product, and you should promptly return the unused product(s) in their original packaging to the place of purchase within thirty days of the date of original purchase. SOFTWARE PRODUCT LICENSE The Software Product is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The Software Product is licensed, not sold. 1. GRANT OF LICENSE. This EULA grants you the following rights: Software. You agree that the Software product is licensed to you to be used with the mobile phone(s) and software protection key designated by Anite Finland Ltd for such use ("Designated Hardware"). You also agree that you shall not have more than one copy of the Software Product in use at a time for any Designated Hardware in which the Software Product is to be used or to be distributed except as expressly provided for in this EULA. You may use one copy of the Software Product in binary code form only on one computer at a time in order to conduct system measurements using the Designated Hardware at various locations to the extent necessary for the permitted operation of the application software but may not duplicate the Software Product. Storage/Network/Single Use. You may also store or install a copy of the Software Product in binary code form only over an internal network, and distribute the Software Product to your other computers over an internal network. However, you must acquire and dedicate a license for the Software Product for each Designated Hardware on which the Software Product is used or to which it is distributed. A license for the Software Product may not be shared or used concurrently on different computers. 2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS. Limitations on Reverse Engineering, Decompilation and Disassembly. Removal, emulation, or reverse engineering of all or any part of this product or its protection constitutes an unauthorized modification to the product and is specifically prohibited. Nothing in this license statement permits you to derive the source or assembly code of files provided to you in executable or object formats. Limitations on Modifications, Adaptations and Other Changes. You may not modify, adapt or otherwise make any changes to the Software Product except and only to the extent you are expressly permitted to do so under the applicable mandatory law notwithstanding this limitation or by Anite Finland Ltd's prior written consent. Separation of Components. The Software Product is licensed as a single product. Its component parts may not be separated for use on more than one Designated Hardware and computer as designated above.

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Not for Resale. This Software Product is “Not for Resale" or "NFR" and your license only permits personal use and you may not sell or otherwise transfer the Software Product for value except as specified below. Rental. You may not rent, lease or lend the Software Product to any person or entity. Software Transfer. You may not otherwise give or permanently transfer any or all of your rights under this EULA without the express prior written consent of Anite Finland Ltd which such consent shall not be unreasonably withheld. Duration and Termination. This EULA is effective from the day you open the sealed media package or download and continues until termination. You may terminate this EULA at any time. Without prejudice to any other rights, Anite Finland Ltd may terminate this EULA if you fail to comply with the terms and conditions of this EULA. In either event, you must destroy all copies of the Software Product and all associated media, printed materials, updates and component parts and verify to Anite Finland Ltd in writing that such has been done. 3. SUPPORT SERVICES. Anite Finland Ltd may provide you with support services related to the Software Product ("Support Services"). Any supplemental software code provided to you as part of the Support Services shall be considered part of the Software Product and subject to the terms and conditions of this EULA. With respect to technical information you provide to Anite Finland Ltd as part of the Support Services, Anite Finland Ltd may use such information for its business purpose, including for product updates and development. 4. COPYRIGHT AND TRADEMARKS. All title and copyrights in and to the Software Product (including but not limited to any images, photographs, animations, video, audio, music, text and "applets", incorporated into the Software Product), the accompanying printed materials, and any copies of the Software Product, are owned by Anite Finland Ltd or its suppliers. The Software Product is protected by copyright laws and international treaty provisions. You may not copy the printed materials accompanying the Software Product. You may not remove, modify or alter any Anite Finland Ltd copyright or trademark from any part of the Software Product, including but not limited to any such notices contained in the physical and/or electronic media or documentation, in the Anite Finland Ltd Setup Wizard dialogue or 'about' boxes, in any of the runtime resources and/or in any web-presence or web-enabled notices, code or other embodiments originally contained in or dynamically or otherwise created by the Software Product. Portions based on WinWAP technology. Copyright Slob-Trot Software Oy Ab 2004. http://www.winwap.com Google Earth is a registered Trademark of Google Inc. All screenshots of Google Earth included in this document are the property of Google Inc. Perceptual Evaluation of Speech Quality (PESQ) measurement technology included in this product is protected by copyright and by European, US, and other patents and is provided under license from OPTICOM Dipl. -Ing. M. Keyhl GmbH, Erlangen, Germany, 2004, http://www.opticom.de. For further information, please refer to http://www.pesq.org. 5. DUAL-MEDIA SOFTWARE. You may receive the Software Product in more than one medium. Regardless of the type or size of medium you receive, you may use only that one medium that is appropriate for the systems you use to operate the Software Product. You may not use or install the other medium on any system. You may not loan, rent, lease or otherwise transfer the other medium to another user, except as part of the permanent transfer (as provided above) of the Software Product.

6. CONFIDENTIALITY AND NON-DISCLOSURE. You agree to keep in confidence and not to disclose in any manner or form to any third party nor publish any such data or information related to the Software Product. You agree to protect all information and data provided to you by Anite Finland Ltd related to the Software Product with the same degree of care that you use to protect your own like data and information, but with not less than that due care exercised by a reasonably prudent person under the same or similar circumstances. 7. U.S. GOVERNMENTAL RESTRICTED RIGHTS. The Software Product and documentation are provided with Restricted Rights. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.277-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software - Restricted Rights at 48 CFR 52-227-19, as applicable. 8. LIMITED WARRANTY. Anite Finland Ltd warrants that (a) the Software Product will perform substantially in accordance with the accompanying written materials for a period of three (3) months from the date of receipt, and (b) any third party hardware accompanying the Software Products will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of receipt. To the extent that implied warranties are disclaimable, they are disclaimed in paragraph 10. Some states/jurisdictions do not allow disclaimers of or limitations on duration of an implied warranty, so the above limitation may not apply to you. Any implied warranties on the Software Product and, as applicable, third party hardware that is not disclaimable are limited to three (3) months and one (1) year respectively. 9. CUSTOMER REMEDIES. Anite Finland Ltd and its suppliers' entire liability and your exclusive remedy shall be, at Anite Finland Ltd option, either (a) return of the price paid, or (b) repair or replacement of the software or hardware that does not meet the Limited Warranty contained in this EULA and which is returned to Anite Finland Ltd. The Limited Warranty contained herein is void if failure of the software or third party hardware has resulted from accident, abuse, misapplication or events beyond the control of Anite Finland Ltd including, but not limited to Acts of God, acts of nature or acts of war. Any replacement Software Products or hardware will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer. Anite Finland Ltd is not responsible for ensuring adequate backup and storage for your data or records. 10. NO OTHER WARRANTIES. To the maximum extent permitted by applicable law, Anite Finland Ltd disclaims all other warranties, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement of third-party rights, with regard to the Software Product, the accompanying written materials, and any accompanying hardware. This limited warranty gives you specific legal rights. You may have others which vary from state/jurisdiction to state/jurisdiction.

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11. NO LIABILITY FOR CONSEQUENTIAL DAMAGES. To the maximum extent permitted by applicable law, in no event shall Anite Finland Ltd or its suppliers be liable for any damages whatsoever (including without limitation, special, incidental, consequential, punitive or indirect damages for personal injury, loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of or inability to use this Software Product, even if Anite Finland Ltd has been advised of the possibility of such damages. In any case, Anite Finland Ltd and its suppliers' entire liability under any provision of this EULA shall be limited to the amount actually paid by you for the Software Product and/or third party hardware accompanying the Software Product. The Limitations of Liability contained in this Section apply to claims of every kind, whether based on contract law, tort law or otherwise, even if these limitations have the effect of exculpating a party from responsibility for its negligence, fault or other conduct. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.