NCR SelfServ™
22, 22e, 25, 26, 28, 31, 36 ATMs Site Preparation Requirements
Front Cover
B006-6669-C000 March 2010
EMC COMPLIANCE Federal Communications Commission (FCC) Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Canadian Class A Device Declaration This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.
EU EMC Directive 2004/108/EC This equipment has been found to comply with the essential requirements of EMC Directive 2004/108EC, by testing to harmonized standard, EN55022 and EN55024. The equipment complies with the limits for a Class A digital device, pursuant to EN55022. This is a Class A product, in a domestic/residential environment this product may cause radio interference in which case the user may be required to take adequate measures.
Information to User This equipment must be installed and used in strict accordance with the manufacturer’s instructions. However, there is no guarantee that interference to radio communications will not occur in a particular commercial installation. If this equipment does cause interference, which can be determined by turning the equipment off and on, the user is encouraged to consult an NCR service representative immediately.
CAUTION NCR Corporation is not responsible for any radio or television interference caused by unauthorised modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by NCR. Such unauthorized modifications, substitutions, or attachments may void the user’s authority to operate the equipment. The correction of interference caused by such unauthorized modifications, substitutions, or attachments will be the responsibility of the user. The ATM complies with the following Electromagnetic Compatibility (EMC) directives and standards for IT equipment: • 2004/108/EC ‘EMC Directive’ • 93/68/EEC ‘CE Marking Directive’. For further information, refer to the Electromagnetic Compatibility (EMC) and Safety section.
NOTICE This is a contractual document. It contains important warnings and confers important legal rights and obligations. You are advised to read it carefully. It is the responsibility of the customer to assure that all installation preparations are complete and in compliance with all specifications and requirements of NCR and all applicable national, state, or local codes, regulations and laws.
The product described in this book is a licensed product of NCR Corporation. NCR Proprietary Information - not to be disclosed or reproduced without written consent. NCR and NCR SelfServ are trademarks of NCR Corporation. Other product names mentioned in this publication may be trademarks or registered trademarks of their respective companies and are hereby acknowledged. Where creation of derivative works, modifications or copies of this NCR copyrighted documentation is permitted under the terms and conditions of an agreement you have with NCR, NCR's copyright notice must be included. It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware become available. NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current. © 2008, 2010 By NCR Corporation, Duluth, Georgia, U.S.A. http://www.ncr.com All Rights Reserved
Table of Contents
NCR SelfServ 22, 22e, 25, 26, 28, 31, 36 ATMs Site Preparation Requirements
INTRODUCTION ...............................................................................................................1 ENVIRONMENTAL REQUIREMENTS...........................................................................2 Temperature and Humidity .............................................................................................2 Normal Operating Range (22, 22e, 25, 26, 28, 31 and 36) ........................................2 Storage Range (Up To Three Months): .....................................................................3 Transit Range (Up To One Week): ...........................................................................3 Extreme Power On Range (Up To One Hour): .........................................................3 Barometric Pressure .......................................................................................................3 Electromagnetic Compatibility (EMC) and Safety.........................................................3 EMC Directives..........................................................................................................3 Emission Standards ....................................................................................................3 Additional Requirements for 220V - 240V Units ......................................................4 Immunity Standards ...................................................................................................4 Safety Directive..........................................................................................................4 Harmonised Safety Standard......................................................................................4 Acoustics.........................................................................................................................4 Heat Dissipation..............................................................................................................5 POWER REQUIREMENTS: SELFSERV 22, 22E, 25, 26, 31, AND 36...........................6 AC Power Requirements ................................................................................................6 Input Voltage Setting ......................................................................................................6 Power Cable....................................................................................................................6 Grounding Requirements ................................................................................................7 POWER REQUIREMENTS: SELFSERV 28 ONLY.........................................................8 AC Power Requirements ................................................................................................8 Input Voltage Setting ......................................................................................................8 AC Wiring Details ..........................................................................................................8 Dedicated 15A Service...............................................................................................8 Distribution Panel ......................................................................................................8 Power Cable....................................................................................................................9 Grounding Requirements ................................................................................................9 Third Party Surround/Topper Wiring ...........................................................................10
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Customer Responsibilities........................................................................................10 NCR Responsibilities...............................................................................................10 Recommended Wiring .............................................................................................10 When Wiring Cannot be Routed Externally ............................................................11 COMMUNICATIONS REQUIREMENTS ......................................................................12 High Order Communications Standard Cable (RS-232) ..............................................12 Remote Device Cables..................................................................................................14 RS-232 Cable (9 pin) ...............................................................................................14 Remote Status Monitor (not available on SelfServ 22e and 28)..............................15 Alarm Interface Cable..............................................................................................16 Remote Relay Cable (not available on SelfServ 22e, 28)........................................18 Ethernet Standard Cable...........................................................................................19 AC POWER AND DATA LINE TRANSIENT PROTECTION......................................20 AC Power Line Transient Protection............................................................................20 Data Line Transient Protection .....................................................................................21 Power Protection Products............................................................................................21 NCR SITE PREPARATION SERVICES .........................................................................22 Contact Information ......................................................................................................22 PLANNING CHECK LIST...............................................................................................23
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NCR SelfServ 22, 22e, 25, 26, 28, 31, 36 ATMs Site Preparation Requirements
Table of Contents
NCR SelfServ 22, 22e, 25, 26, 28, 31, 36 ATMs Site Preparation Requirements INTRODUCTION This book provides environmental, power, communications and protection requirements, and is part of the NCR SelfServ 22, 22e, 25, 26, 28, 31 and 36 ATMs Site Preparation booksets. It also provides a planning checklist for site preparation activities and NCR Site Preparation Services contact details.
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NCR SelfServ 22, 22e, 25, 26, 28, 31, 36 ATMs Site Preparation Requirements
ENVIRONMENTAL REQUIREMENTS For the ATMs to function correctly, the site at which they are to be installed should meet the following environmental requirements.
Temperature and Humidity The ATMs will operate over a range of temperature and humidity. However, continuous operating at or near the range limits or in a location where the temperature and humidity change beyond the specification, should be avoided. The temperature and humidity ranges are as follows:
Normal Operating Range (22, 22e, 25, 26, 28, 31 and 36) Refer to the appropriate environment(s) below for the ATM being installed. Interior Environment
Vestibule Environment
SelfServ 22, 22e, 25, 26, 31 and 36
SelfServ 25, 26 and 36
Temperature (dry bulb)
10°C to 40°C (50°F to 104°F) See Note 1.
0°C to 50°C (32°F to 122°F)
Relative humidity
20% to 80% see Note 2.
Dew point temperature restriction
26°C (79°F) max.
Exterior Environment SelfServ 28 SelfServ 25, 26 and 36
Without Airconditioner
With Airconditioner
-35°C to 50°C -35°C to 40°C -35°C to 50°C (-31°F to (-31°F to (-31°F to 122°F) 104°F) 122°F)
10% to 100% 10% to 100% 10% to 100% 10% to 100% 26°C (79°F) max.
26°C (79°F) max.
26°C (79°F) max.
26°C (79°F) max.
Note 1: For SelfServ 25 and 26 ATMs, if severe environment is fitted, the minimum temperature is 0°C (32°F). Note 2: For exterior through the wall ATMs, the humidity inside the building is restricted to a maximum of 30% at an outside temperature of -35°C (-31°F), with a linear relationship between temperature and humidity to a maximum humidity at 0°C (32°F).
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Storage Range (Up To Three Months): Temperature
-10oC to 50oC (14oF to 122oF)
Relative Humidity
10% to 90%
Transit Range (Up To One Week): Temperature
-40oC to 60oC (-40oF to 140oF) (see Note)
Relative Humidity
5% to 95%.
Note: If an uninterruptible power supply (UPS) is fitted to the ATM, the temperature during transit should not drop below -15oC (15oF).
Extreme Power On Range (Up To One Hour): Temperature
0oC to 45oC (32oF to 113oF)
Relative Humidity
10% to 95%.
Barometric Pressure Operating and transit limits 105 kPa (15.2 lb. F/in.) to 70 kPa (10.2 lb. F/in.) Equivalent altitude Up to a maximum of 3000 m (9842.52 ft)
Electromagnetic Compatibility (EMC) and Safety The ATM complies with the following directives and standards for IT equipment:
EMC Directives ● ●
2004/108/EC ‘EMC Directive and Amendments’ 93/68/EEC ‘CE Marking Directive’.
Emission Standards The ATM complies with the following requirements for radiated and conducted emissions: ● ● ● ● ●
EN 55022 (1998) Class A FCC 47CFR Part 15. Class A CISPR 22 Class A AS/NZS 3548 Class A GB 9254 Class A
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NCR SelfServ 22, 22e, 25, 26, 28, 31, 36 ATMs Site Preparation Requirements
●
CNS 13438 Class A.
Additional Requirements for 220V - 240V Units The ATM complies with the following requirements for conducted emissions: ● ●
EN 61000-3-2: 2000, Mains harmonics, Class A EN 61000-3-3: 1995/+A1: 2001, Mains flicker.
Immunity Standards The ATM complies with the following requirements for radiated and conducted immunity: ●
EN 55024 (1998)/+A1: 2001, A2: 2003
As per the requirements of EN55024, the ATM complies with the requirements of the following normative Immunity Standard: ● ● ● ● ● ● ●
EN 61000-4-2 Electrostatic Discharge EN 61000-4-3 Radiated RF EN 61000-4-4 Electrical Fast Transient/Burst EN 61000-4-5 Surge EN 61000-4-6 Conducted RF EN 61000-4-8 Power Frequency Magnetic Field EN 61000-4-11 Voltage Dips/Short Interruption.
Safety Directive ●
Low Voltage Directive (LVD) 2006/95/EC.
Harmonised Safety Standard ● ●
EN 60950-1: ‘Information Technology Equipment - Safety’. EN 60950-22: 'Information Technology Equipment - Safety Equipment Installed Outdoors’ (SelfServ 28 only).
Acoustics The acoustics sound power does not exceed: ● ● ●
4
65dB(A) when idle 68dB(A) when operating. 78 dB(A) operating with air conditioner (SelfServ 28 only)
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NCR SelfServ 22, 22e, 25, 26, 28, 31, 36 ATMs Site Preparation Requirements
Heat Dissipation The NCR SelfServ product range is a flexible hardware platform. NCR recommends that actual power measurements are taken and used to establish the heat dissipation for specific hardware configurations. These measurements should include any custom or third party features. Where specific measurements are not available then, as a guide, 760 KJ/hour can be used as an indicative heating load. This figure is based on an ATM in idle mode, with a medium to high feature functionality configuration. Note: Heat dissipation figures are largely unaffected by transactional rates.
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NCR SelfServ 22, 22e, 25, 26, 28, 31, 36 ATMs Site Preparation Requirements
POWER REQUIREMENTS: SELFSERV 22, 22E, 25, 26, 31, AND 36 Voltage transients, line noise, surges, sags, impulses, and spikes may be experienced routinely or sporadically. When such phenomena occur, the use of protective devices, as described in this book, may be required to ensure proper operation of the equipment.
AC Power Requirements The maximum current requirements at the stated input voltages are: ● ●
10A at 120V 6.3A at 230V.
The maximum inrush current is 100A. Note: For terminals with deposit devices be aware that, in the event of a power failure, there is the potential for customer’s cash to be retained in the device. For this reason NCR does not recommend running an ATM with deposit devices without an Uninterruptible Power Supply (UPS).
Input Voltage Setting The ATM can operate from the following input mains voltages: ● ●
90V to 136V at 50/60Hz 180V to 264V at 50/60Hz.
Power Cable The ATM is supplied either as a 120V or a 220-240V unit. 120V ATMs are supplied with a power cable fitted with a NEMA type 5-15P power source connector. 220-240V ATMs are supplied with an unterminated power cable. Information about suitable power connectors is supplied with the accessories. Note: The SelfServ 22e does not have a power disconnect device (on/off switch). An easily accessible, switchable, mains socket must be provided to allow safe isolation from the power supply, resetting and power cycling of the ATM. The power cable supplied is 3 m (9.8 ft) in length. If it is necessary to increase this length to meet site requirements, then the extension must satisfy local or country regulations. Power connectors must be wired as shown below.
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WARNING This equipment must be earthed.
1 2 3
Live - Brown Neutral - Blue Ground - Yellow/Green
(L or Red) (N or Black) (E or Green/Yellow)
Note: The annotations within brackets are included to comply with United Kingdom legislation and refer to the markings on United Kingdom three pin plugs.
Grounding Requirements The ATM operates from a single phase, 3 wire supply; live, neutral and ground. The power requirements of this unit will normally permit it to operate within existing wiring configurations and from existing branch mains outlets providing: 1. Where the supply is provided from a general purpose distribution panel, then the other branch circuits from this panel must not be used to support heavy inductive loads such as air conditioners, elevators, microwave ovens, and so on. Nor may such equipment be operated on the same branch circuit as the ATM. 2. If using distribution panels, all branch circuit grounding conductors must be connected to an insulated terminal strip in the distribution panel. The grounding conductor from the distribution panel to the building ground point must be at least equal in size to the power conductor necessary to supply the NCR system. Note: The building ground point can affect data integrity. For additional information refer to the Data Line Transient Protection section of this book.
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NCR SelfServ 22, 22e, 25, 26, 28, 31, 36 ATMs Site Preparation Requirements
POWER REQUIREMENTS: SELFSERV 28 ONLY Voltage transients, line noise, surges, sags, impulses, and spikes may be experienced routinely or sporadically. When such phenomena occur, the use of protective devices, as described in this book, may be required to ensure proper operation of the equipment. It is the responsibility of the customer to make sure that all site preparations are complete and in compliance with NCR specifications and requirements and with all national, state or local electrical codes, telephone and telegraph regulations and laws.
AC Power Requirements The maximum current requirements at the stated input voltages are: ● ●
12A at 120V 7A at 220V.
The maximum inrush current requirements at the stated input voltages are: ● ●
50A peak at 136V 80A peak at 257V.
Note 1: Power to the ATM is to be a dedicated 15A service. Note 2: The ATM must comply with local code requirements and be protected with a 15A circuit breaker.
Input Voltage Setting The ATM can operate from the following input mains voltages: ● ●
90V to 136V at 50/60Hz 198V to 257V at 50/60Hz.
AC Wiring Details Dedicated 15A Service The NCR SelfServ 28 ATM must have a dedicated 15A service.
Distribution Panel The distribution panel must be free of heavy start loads and other electrically noisy equipment (such as air conditioners, welders, and paper shredders). A dedicated panel is not required.
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Power Cable The ATM is a fixed wire product and is not supplied with a power cable. The Selfserv 28 ATM is connected to a dedicated 15A circuit via a terminal block connector.
WARNING The cable used to connect to the ATM must have copper conductors and must comply with local code requirements.
WARNING This equipment must be grounded (earthed).
Grounding Requirements The Selfserv 28 ATM operates from a single phase, 3 wire supply; live, neutral and ground. The power requirements of this unit will normally permit it to operate within existing wiring configurations and from existing branch mains outlets providing: 1. Where the supply is provided from a general purpose distribution panel, then the other branch circuits from this panel must not be used to support heavy inductive loads such as air conditioners, elevators, microwave ovens, and so on. Nor may such equipment be operated on the same branch circuit as the ATM. 2. If using distribution panels, all branch circuit grounding conductors must be connected to an insulated terminal strip in the distribution panel. The grounding conductor from the distribution panel to the building ground point must be at least equal in size to the power conductor necessary to supply the NCR system. Note: Specifically, the following grounding requirements must be provided: ● ● ●
●
● ●
Isolated grounding for each NCR ATM. Insulated ground conductors to the building service ground point. Isolate the ground conductors from all conduit, panels and neutrals. The ground wire and neutral are tied together only at the building entrance, or a derived source such as a transformer. “IG” (isolated ground) receptacles. Do not tie the receptacle ground lug to the conduit, armoured cable sheathing, or building frame. Do not use a ground conductor for more that one branch circuit. All units in a power chain have their grounds connected through the power cables.
Note: The building ground point can affect data integrity. For additional information refer to the Data Line Transient Protection section of this book.
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NCR SelfServ 22, 22e, 25, 26, 28, 31, 36 ATMs Site Preparation Requirements
Third Party Surround/Topper Wiring The following information is for guidance only, when providing power to a third party surround/topper outside of the ATM. It is the responsibility of the customer to make sure that all site preparations are complete and in compliance with NCR specifications and requirements and with all national, state or local electrical codes, telephone and telegraph regulations and laws.
Customer Responsibilities The customer must make sure of the following: ●
●
●
Power is from a separate dedicated source and is not tapped into the ATM’s dedicated 15A circuit (which is required to provide power to the ATM only) Surround/topper, or other equipment, is not plugged onto the internal AC outlet or power bar (if fitted) If power is routed internally through the ATM, it is routed safely and securely and does not interfere with any internal module functions Note: NCR recommends external routing.
●
●
All applicable codes, regulations and laws (including but not limited to electrical, building, safety and health, disabilities) are met The environmental requirements of the system/unit are met.
CAUTION The power cable must be connected by a certified electrician.
NCR Responsibilities NCR Corporation is not responsible for any modifications or wiring of this equipment. Such modifications may void the customer’s authority to operate the equipment. The correction of interference caused by such modifications will be the responsibility of the customer.
Recommended Wiring It is recommended that power to the surround/topper be routed externally, outside of the ATM, ensuring all codes, regulations and laws are met. Electrical conduit may be attached to the outside of the ATM. The power must be from a dedicated source separate from the ATM.
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The following illustrations show two examples of correct external wiring methods.
Power is routed externally from a dedicated source separate from the ATM
When Wiring Cannot be Routed Externally Disclaimer: NCR is not liable for any additional third party wiring. It is important that the site be prepared by a customer who is fully conversant with the special requirements of the electronic and electrical equipment. The responsibility remains with the customer.
Topper Blank There is a topper blank plate fitted to the top of the ATM. This access point can be used for topper wiring subject to the disclaimer above.
See the NCR SelfServ 28 ATM Installation Guide (B006-6786) for details.
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NCR SelfServ 22, 22e, 25, 26, 28, 31, 36 ATMs Site Preparation Requirements
COMMUNICATIONS REQUIREMENTS Voltage transients, line noise, surges, sags, impulses, and spikes may be experienced routinely or sporadically. When such phenomena occur, the use of protective devices, as described in this book, may be required to ensure proper operation of the equipment. It is the responsibility of the customer to assure that all installation preparations are complete and in compliance with NCR specifications and requirements and with all national, state or local telephone and telegraph regulations and laws. Note: External communications cables are not supplied with the ATM. If these cables are required, it is the customer’s responsibility to have them installed. The specifications for these cables are supplied in the following sections. When producing cables allow for the following amount of cable within the ATM: ATM
Length of cables
SelfServ 22 SelfServ 22e SelfServ 25 SelfServ 26 SelfServ 31 SelfServ 36 SelfServ 28
2.4 m (7.9 ft) (see Note) 2.9 m (9.5 ft) 2.5 m (8.2 ft) 2.4 m (7.9 ft) 2.9 m (9.5 ft) 2.9 m (9.5 ft) 1.6 m (5.3 ft)
Note: Front access ethernet cable only: 2.6 m (8.5 ft))
High Order Communications Standard Cable (RS-232) The type of cable required depends upon the communications system to be used. The standard high order communications system supports most common bit and byte oriented disciplines (synchronous and asynchronous) with an RS-232 interface. The interconnecting cable to the remote modem should not exceed the length shown in the table below:
12
ATM
Length of cables
SelfServ 22 SelfServ 22e SelfServ 25 SelfServ 26 SelfServ 31 SelfServ 36 SelfServ 28
12.2 m (40.0 ft) 12.2 m (40.0 ft) 12.2 m (40.0 ft) 12.2 m (40.0 ft) 12.2 m (40.0 ft) 12.2 m (40.0 ft) 15.24 m (50.0 ft)
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The cable must conform to the following specification: 1, 2
6
5
4
3
1. Connector, 25 way (NCR part no. 006-0005897). 2. Terminal wire, male (NCR part no. 009-0002642). 3. Cable, multiconductor (NCR part no. 007-8907033). 4. Connector (determined by remote device). 5. Shell hood (NCR part no. 006-1500038). 6. Screw retainer (NCR part no. 601-0101584). 1 2 3 4 5 6 7 8
CHASSIS GND TD.V RD.V RQS.V RFS.V DSR.V SIG.GND RLSD.V
15 17 18 20 22
TSET.V RSET.V WCA.V DTR.V CI.V
24 25
EXT SET.V WIN.V
At the required point (see below) from the ATM end of the cable, remove a 40 mm (1.6 in.) section of the outer sleeve, taking care not to cut through the cable shielding. 40 mm (1.6 in.)
A
Dimension
SelfServ 25
SelfServ 22e
SelfServ 22 and SelfServ 26
SelfServ 28
SelfServ 31 and SelfServ 36
A
1.9 m (6.2 ft)
2.5 m (8.2 ft)
1.8 m (5.9 ft)
1.1 m (3.6 ft)
2.5 m (8.2 ft)
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NCR SelfServ 22, 22e, 25, 26, 28, 31, 36 ATMs Site Preparation Requirements
Remote Device Cables The specifications for these external cables are supplied below.
RS-232 Cable (9 pin) The ATM can have up to two RS-232 (9 pin) outlets. The cable for each outlet is limited in length to 12.24 m (40.16 ft) and must conform to the specification and wiring given below. 1, 2
4
3
1. Connector, 9 way (NCR part no. 006-0010488). 2. Terminal wire, female (NCR part no. 009-0002640). 3. Cable, multiconductor (NCR part no. 007-8907033). 4. Connector (determined by remote device). DCD RXD TXD DTR S-GND DSR RTS CTS RI
1 2 3 4 5 6 7 8 9
1 2 3 4 5 6 7 8 9
Shielding
Shielding
At the required point (see below) from the ATM end of the cable, remove a 40 mm (1.6 in.) section of the outer sleeve, taking care not to cut through the cable shielding. 40 mm (1.6 in.)
A
14
Dimension
SelfServ 22
SelfServ 22e
SelfServ 25 and SelfServ 26
SelfServ 28
SelfServ 31 and SelfServ 36
A
1.9 m (6.2 ft)
2.5 m (8.2 ft)
2.0 m (6.6 ft)
1.2 m (3.9 ft)
2.5 m (8.2 ft)
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Remote Status Monitor (not available on SelfServ 22e and 28) The remote status monitor feature is supplied as a complete assembly and consists of a status indicator unit, 76.2 m (250 ft) of cable and a connector.
At the required point (see below) from the ATM end of the cable, remove the required amount of the outer sleeve, taking care not to cut through the cable shielding. B
A
Dimension
All ATMs
A
200 mm (7.9 in.)
B
40 mm (1.6 in.)
If you need to shorten the cable, proceed as follows: 1. Remove the cover from the remote status indicator unit. 2. Disconnect the four leads from the indicator, that is E1, E2, E3 and E4. Red Yellow Green (Green) E1 (Red) E2 (White) E3 (Black) E4
3. Cut the cable to the required length and strip the four wire ends. 4. Connect the wires to the correct terminals. 5. Replace the status indicator cover.
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NCR SelfServ 22, 22e, 25, 26, 28, 31, 36 ATMs Site Preparation Requirements
Alarm Interface Cable The ATM may optionally be configured to provide an alarm interface which enables the ATM to be connected to an external local alarm system. The interface may take the form of one of two options; a basic alarm system or an enhanced alarm system. A stabilised, non interruptible, power supply must be provided through the external alarm system. The alarm interface cable wiring must conform to the following specification: ● ● ●
12V +/- 2V dc 200mA maximum Ripple, 5% maximum. 1,2
5
6
3
4
1. Connector, 25 Way (NCR part no. 006-0005896) 2. Terminal, wire, female (NCR part no. 009-0002640) 3. Cable, multiconductor (determined by the alarm installed). 4. Connector (determined by remote device). 5. Shell Hood (NCR part no. 006-1500038). 6. Screw retainer (NCR part no. 601-0101584).
At the required point (see below) from the ATM end of the cable, remove the required amount of the outer sleeve, taking care not to cut through the cable shielding. B
A
16
Dimension
All ATMs
A
200 mm (7.9 in.)
B
40 mm (1.6 in.)
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Basic Alarm Interface Cable Wiring 1 7 8 9 10 12 19 20 21 22 23 25
CHASSIS GND SILENT ALARM COMMON * DOOR ALARM N.O. DOOR ALARM N.C.. VIBRATION/HEAT COMMON +12V SILENT ALARM N.O. * SILENT ALARM N.C. * DOOR ALARM COMMON VIBRATION/HEAT N.O. VIBRATION/HEAT N.C. +12V RETURN * Optional
Enhanced and High Security Alarm Interface Cable Wiring 1 3 5 6 7 8 9 10 12 16 18 19 20 21 22 23 25
CHASSIS GND TEST TRANSMITTER A TAMPER ALARM N.O. TAMPER ALARM N.C.. SILENT ALARM COMMON * DOOR ALARM N.O. DOOR ALARM N.C. COMPOSITE ATTACK COMMON +12V TEST TRANSMITTER B TAMPER ALARM COMMON SILENT ALARM N.O. * SILENT ALARM N.C. * DOOR ALARM COMMON COMPOSITE ATTACK N.O. . COMPOSITE ATTACK N.C. +12V RETURN * Optional
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NCR SelfServ 22, 22e, 25, 26, 28, 31, 36 ATMs Site Preparation Requirements
Remote Relay Cable (not available on SelfServ 22e, 28) The remote relay provides a pair of open contacts, rated at 28 volts per ampere for both ac and dc supplies, which can be closed to activate a remote device. The interconnecting cable to a remote device must conform to the following specification and wiring: 3
1, 2
4
1. Connector, 2 way Mate-N-Lock (NCR part no. 007-9814285). 2. Terminal wire, male (NCR part no. 007-2009663). 3. Cable, multiconductor (NCR part no. 006-5800006). 4. Connector (determined by remote device). 1 2
RL1 RL2
At the required point (see below) from the ATM end of the cable, remove the required amount of the outer sleeve, taking care not to cut through the cable shielding. B
A
18
Dimension
All ATMs
A
200 mm (7.9 in.)
B
40 mm (1.6 in.)
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Ethernet Standard Cable The ethernet standard cable (not supplied) must be fully shielded, category 5 compliant (category 6 for SelfServ 28) and not exceed 97 m (318.2 ft) in length. The cable must conform to the specification and wiring given below.
Pin 1
Pin 8
1. Connector, 8 pin (NCR part no. 006-8800237). 2. Cable, category 5 shielded (NCR part no. 006-8800387). 3. Connector (determined by remote device).
At the required point (see below) from the ATM end of the cable, remove the required amount of the outer sleeve, taking care not to cut through the cable shielding. 40 mm (1.6 in.)
A
Dimension
A
Rear Access SelfServ 22e Front Access SelfServ 22 and and SelfServ 25 SelfServ 22 SelfServ 26
2.25 m (7.4 ft)
1.8 m (5.9 ft))
Not required
B006-6669-C000
SelfServ 28
1.1 m (3.6 ft)
SelfServ 31 and SelfServ 31 and SelfServ 36 SelfServ 36 without UPS with UPS
2.8 m (8.2 ft)
200 mm (7.9 in.)
19
NCR SelfServ 22, 22e, 25, 26, 28, 31, 36 ATMs Site Preparation Requirements
AC POWER AND DATA LINE TRANSIENT PROTECTION AC Power Line Transient Protection In the process of power distribution, transient electrical energy (including, but not limited to, lightning strikes, intermittent short circuits, and switching transients) can be introduced on to power lines. Such transient energy can be very damaging to electronic hardware and can also cause data corruption. Under these circumstances, NCR Corporation recommends the use of AC power transient suppressors and data (communication) line transient suppressors. Such protective devices are intended to guard against power and data line transients that can result in hardware damage and various system or program errors. Improvement of any deficiencies in power quality is a customer responsibility. Malfunction and/or component failure as a result of power quality problems are/is not covered by NCR Corporation Maintenance Agreement. NCR Corporation accepts no liability for any such occurrence nor for its consequences. When power transient suppression is required, the suppressors used should meet the following minimum requirements: ●
●
●
●
Dissipate energy to match the appropriate application categories as defined by ANSI/ IEEE Standard C62.41, Guide on Surge Voltages in Low-Voltage AC Power Circuits. Be of the voltage limiting (clipping), or tracking filter type. The suppressor must not ‘clamp’ the voltage to zero, and must self-recover after the passage of the transient. The suppressor may be of the hybrid type construction that makes use of various technologies in order to meet speed and dissipation requirements. Exhibit a ‘short circuit’ mode upon its failure, thus providing a positive indication of its failure such as a blown fuse or tripped breaker Be listed by the accepted safety organization for the country involved (e.g. UL, CSA, VDE, ETL, etc.) and the installation must conform to local, state, and national electrical codes and regulations.
Location Category
B = Major feeders, short branch circuits, and load centres
C = Service Entrance and run to load centre
20
Comparable to IEC No 664 Category
III
IV
Transient
Waveform
Amplitudes
Volts = 1.2 x 50 μ s Current = 8 x 20 μ s and 0.5 μ Rise - 100 kHz Ringwave Volts = 1.2 x 50 μ s Current = 8 x 20 μ s
6kV 3kA
B006-6669-C000
6kV 500A 10kV or more 10kA or more
NCR SelfServ 22, 22e, 25, 26, 28, 31, 36 ATMs Site Preparation Requirements
Data Line Transient Protection The nature of the transient phenomenon may extend to the data communication lines connected to this equipment. It is the responsibility of the customer to install and connect a data line transient suppression system to correct or prevent any deficiencies. Such systems must meet the following minimum requirements: ●
●
Be of the self-recovering voltage limiting type. Exhibit a ‘short circuit’ mode upon its failure to ensure a positive indication of its failure. Insert minimum inductive and capacity loading at the operating frequency. Be installed in accordance with all applicable local, state, and national electrical codes and regulations. Protect the data port from damage in the presence of a data line transient event as defined in IEC Standard 1000-4-5 (formerly IEC 801-5).
Note: NCR provides a full line of both AC power and data line transient surge suppressors to protect your SelfServ ATM and reduce costly downtime and extend the life of the ATM Solution. For sizing and product information, please call NCR Site Preparation Services at the numbers shown at the end of this section.
Power Protection Products Other power problems can interrupt ATM transactions and potentially create a customer ATM downtime issue. For an ATM with a Cash Acceptor, the use of a UPS (Uninterruptible Power Supply) is strongly recommended to avoid downtime and the potential for the customer’s cash to be retained in the module during a power failure. The following power protection products are available from NCR Site Preparation Services (see contact numbers at the end of this section): ●
●
●
UPS (Uninterruptible Power Systems) ● Provides battery backup for power outages and brown-outs ● Includes AC and data line surge protection ● If needed, certain models provides basic voltage regulation ● Small size provides easy installation. Line Conditioners/Filters ● Incorporates an isolation transformer or filter that provides 100% isolation from disturbances on the incoming AC power line ● Removes EMI/RFI noise that cause equipment lockups ● Reduces common mode noise issues and surges / transients ● Significantly reduces POS downtime and component failure. Transient Voltage Surge Suppressors ● Provides protection from catastrophic AC surges/transients ● Provides data line protection from catastrophic surges that can migrate onto the data line and network.
B006-6669-C000
21
NCR SelfServ 22, 22e, 25, 26, 28, 31, 36 ATMs Site Preparation Requirements
NCR SITE PREPARATION SERVICES Contact Information For more information from NCR’s Site Preparation Services group on the availability of power protection, data line transient suppressors and uninterruptible power supply products, warranty or configuration assistance, call the appropriate number below:
22
Region
Telephone
USA and Canada Europe, Middle East and Africa Caribbean and Latin America Asia Pacific
+1 800 257 0458 +97 1501405904 or 919-228-2412 (US) +55 21 2540 0058 +91 93-80291285
B006-6669-C000
NCR SelfServ 22, 22e, 25, 26, 28, 31, 36 ATMs Site Preparation Requirements
PLANNING CHECK LIST To assist you in preparing your site for the arrival of your ATM we provide here a check list of the various procedures that you should carry out prior to the arrival of your ATM. The procedures given are listed in chronological order, starting with the procedure that you should do first. Activity
Select site and make scaled floor plan Ensure correct environmental conditions Establish all contractor and vendor related schedules Check communication line requirements Plan application development Check floor plan and make any alterations Install additional electrical outlets (if required) Prepare site for data communication Arrange for designing and printing of overlays/ decals Order technical publications Order media supplies Plan operator training (optional) Ensure data communications equipment is installed and tested Ensure installation accessories are available
B006-6669-C000
23
NCR SelfServ 22, 22e, 25, 26, 28, 31, 36 ATMs Site Preparation Requirements
24
B006-6669-C000
REVISION RECORD Date
Page
Description of Change
March 2010
Back Various
Added revision record Added SelfServ 28 and SelServ 22e
To help NCR maintain the quality of our publications, please send feedback on the accuracy, clarity, usability, navigation, organization, and value of this book. Send your comments to: Email address:
[email protected] Surface mail address: NCR Financial Solutions Group Ltd Information Solutions Discovery Centre, 3 Fulton Road
Dundee, Scotland DD2 4SW United Kingdom
