Modulo 1 Relaciones Humanas y Gestion de La Calidad en Servicio Al Cliente
August 16, 2022 | Author: Anonymous | Category: N/A
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Cýjuan
]gmrgtkrbk(n) Kuxbabkr
;
Vgakmbnogs Duckoks y Igstbýo jg ak Mkabjkj go ga ]grvbmbn ka Mabgotg
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
;.;.
Zâmobmks pkrk prnjummbýo jg rgakmbnogs kirkjkfags................. .......................... .................. .................. .................. ................... ............ .. 5
;.6.
Ans tgcpgrkcgotns .................................................................................................................. 9
;.=. Ak pgrsnokabjkj .............................................................................................................................. 2 ;.:. Ekmtnrgs qug boeauygo go ak pgrsnokabjkj. ................................................................................... ;8 ;.7. Ak kutngstbck mncn kmtbtuj y su boeaugombk go aks rgakmbnogs botgrpgrsnokags go ga trkfk`n. ..... ... ;; 6.
Mabgotgs Mabgotg s botgrons botgro ns y Gxtgrons Gxtgro ns .................................. ................ .................................... ................................... ................................... ................................... ..................... .... ;6 6.;.
Bjgotbebmkmbýo jg ans ans mabgotgs, sus ogmgsbjkjgs, jgsgns y gxpgmtktbvks. ........ ................. ................... ................ ...... ;=
6.6.
Ga sgrvbmbn sgrvbmbn ka mabgotg mncn vgotk`k mncpgtbtbvk. mncpgtbtbvk. .................. ........................... ................... ................... .................. .................. .............. ..... ;:
Ga sgrvbmbn ka Mabgotg mncn vgotk`k mncpgtbtbvk. ... Xkrk anirkr tgogr rgakmbnogs jurkjgrks mno ougstrns mabgotgs jgfgcns jg mrgkr uok muaturk m uaturk jg ]grvbmbn ka Mabgotg jgotrn jg ak gcprgsk, ans gcpagkjns jgfgo jg mnonmgr ak cbsbýo y rgmbtkrak jg cgcnrbk y prkmtbmkrak mno dgmdns. .............. ;:
=.
6.=.
Ak mkabjkj jga sgrvbmbn y ak sktbsekmmbýo jga mabgotg. .................. ........................... .................. .................. .................. .................. ........... .. ;:
6.:.
Mnomgptn Mnomgpt n jg igstbýo. igstbý o. ............... ................................. .................................... ................................... ................................... ................................... ........................ ....... ;7
6.7. 6.5.
Ak igstbýo jg ak mkabjkj pnr prnmgsns. Zâmobmks y dgrrkcbgotks jg jg mkabjkj ................. ........................... .......... ;7 Mnomgptn Mnomgpt n jg prnkmtbvbjkj. prnkmt bvbjkj. .................................. ................ .................................... ................................... ................................... ................................. ............... ;4
]grvbmbn ]grvbm bn ka Mabgotg Mabgot g ................................... .................. ................................... ................................... ................................... .................................... ................................... ................... ;2 =.;.
]grvbmbn ]grvbm bn n Ktgombýo Ktgom býo ka Mabgotg Mabgot g ................................ ............... ................................... .................................... .................................... .............................. ............ 68
=.6.
Zbpns jg mabgotgs. mabgot gs. ................. .................................. ................................... ................................... ................................... .................................... .............................. ............ 68
=.=.
]bstgck y prnmgsns mgotrkjns go ga mabgotg. .................. ........................... ................... ................... .................. .................. .................. ........... .. 6:
=.:.
Aks gstrktgibks jg oginmbn mgotrkjn go ga mabgotg. .................. ........................... .................. .................. .................. .................. ........... .. 6:
=.7.
Gstrktgibks pkrk anirkr ak agkatkj jga mabgotg. ................. .......................... ................... ................... .................. .................. .................. ........... .. 65
=.5.
]bstgck jg cgjbmbýo mnotboðk jg ak mkabjkj jga sgrvbmbn. .................. ........................... .................. .................. ................... .......... 62
=.9.
Ak vgotk`k mncpgtbtbvk. mncpgtb tbvk. ............... ................................. .................................... ................................... ................................... ................................... ..................... .... =;
Fbfabnirkeãk0 ......................................................................................................................................... ==
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
CNJWAN ;0 VGAKMBNOG] DWCKOK] R IG]ZBNO JG AK MKABJKJ GO GA ]GVUBMBN KA MABGOZG. Nf`gtbvn0 Ka ebokabzkr ga cýjuan jg kprgojbzk`g aks pgrsnoks pkrtbmbpkotgs gstkrëo go mkpkmbjkj jg kpabmkr aks dkfbabjkjgs ogmgskrbks pkrk uoks fugoks rgakmbnogs duckoks go ga g a sgrvbmbn ka mabgotg mno mkabjkj, sgiðo aks pnaãtbmks jg ak gcprgsk.
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
CNJWAN ;0 VGAKMBNOG] DWCKOK] R IG]ZBNO JG AK MKABJKJ GO GA
]GVUBMBN KA MABGOZG. MABGOZG. ;. Aks Vgakmbnogs Duckoks Aks rgakmbnogs duckoks, kfrgvbkjn gs ga ëcfbtn jga mno`uotn jg botgrkmmbnogs qug sg jk go ans bojbvbjuns qug pgrtgogmgo k uok snmbgjkj, uok snmbgjkj, ak muka tbgog irkjns jg ýrjgogs `grërqubmns. Aks rgakmbnogs duckoks sg fksko prbombpkacgotg go ans vãomuans. Ak Ak mncuobmkmbýo pkrk aagvkrsg k mkfn gstg tbpn jg rgakmbýo pugjg sgr jg jbvgrsns tbpns0 vbsuka n mncuobmkmbýo on vgrfka, agoiuk`g bmýobmn n agoiuk`g jg aks bcëigogs, qug on sýan bomauyg ak kpkrbgombk eãsbmk, bckigo mnrpnrka sbon tkcfbâo ans cnvbcbgotns, aks sgûkags, sgûkags, aboiñãstbmk, mncuobmkmbýo nrka, kegmtbvk y, tkcfbâo, ans agoiuk`gs mrgkjns k pkrtbr jga jgskrrnaan jg aks snmbgjkjgs mncpag`ks mncn ga pnaãtbmn ga pnaãtbmn,, gmnoýcbmn, igstuka, gtm. Ans sgrgs duckons gstkcns ëvbjns jg mnovbvbr y mncuobmkrons mno ntrns, gs jg suck bcpnrtkombk pnrqug ogmgsbtkcns jg gaans y gaans jg onsntrns. Won jg ans ekmtnrgs qug katgrko jbrgmtkcgotg aks rgakmbnogs duckoks sno ans vkanrgs y gstn gs pnr ga sbcpag dgmdn jg qug uok fugok fksg go vkanrgs dkmg qug uok pgrsnok sgk cës snmbka, kaiuons jg ans vkanrgs qug boeauygo go gstn sno0 Vgspgtn0
Gs ak mkpkmbjkj jg rgmnonmgr, kprgmbkr y vkanrkr k ans ntrns tgobgojn go mugotk qug tnjns sncns vëabjns. Ga rgspgtn gs uo vkanr qug rgqubgrg jg rgmbprnmbjkj, an qug bcpabmk jgrgmdns y jgfgrgs pkrk kcfks pkrtgs. Ga rgspgtn rgqubgrg kprgojgr k gsmumdkr k ans ntrns mubjkojn tnjks aks enrcks jg vbjk jbegrgotgs. Gs uo vkanr bcpnrtkotg pkrk ak snmbgjkj, yk qug igogrk kpnyn y snabjkrbjkj go ga irupn snmbka.
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
Znagrkombk0
Ak tnagrkombk gs ga vkanr qug mnomgjg jbiobjkj, abfgrtkj y jbvgrsbjkj go uok snmbgjkj, ksucbgojn qug tnjns sncns jbegrgotgs. Ak tnagrkombk sbiobebmk qug kfrkzkcns npbobnogs, gstbans jg vbjk y mrggombks jbegrgotgs k aks ougstrks pkrk rgakmbnokrons mncn sgrgs duckons. Gqubjkj0
Ak gqubjkj gs trktkr k tnjns pnr biuka, bojgpgojbgotg jg su maksg snmbka, rkzk, sgxn n rgabibýo. Ak gqubjkj gs uo vkanr euojkcgotka pkrk rgenrzkr ga rgspgtn k aks mkrkmtgrãstbmks pkrtbmuakrgs jg mkjk bojbvbjun y jkr uo sgotbjn s gotbjn cës prneuojn k ak `ustbmbk mncn jgrgmdn jg rgmdn euojkcgotka. Xkz0
Ak pkz gs uo vkanr qug fusmk enrcks supgrbnrgs jg mnovbvgombk. Gs uo bjgka qug gvbtk ak dnstbabjkj y ak vbnagombk qug igogrko mnoeabmtns boogmgskrbns. Ak pkz gs ak fksg pkrk ak krcnoãk mnosbin cbscn y mno ans jgcës pkrk tgogr uok vbjk sgrgok y trkoqubak kirkjgmbgojn ak gxbstgombk. Dnogstbjkj0
Gs uo vkanr snmbka qug igogrk kmmbnogs jg fgogebmbn mncðo y sg rgeag`k go ak mnoirugombk gotrg an qug sg pbgosk y an qug sg dkmg. Ak dnogstbjkj prnpbmbk uo kcfbgotg jg mnoebkozk sb gxbstg ak sbomgrbjkj pkrk uon y pkrk ans jgcës. Ak sgiurbjkj y mrgjbfbabjkj qug ak dnogstbjkj igogrk kyujk k ak mnostrummbýo jg uok snmbgjkj qug vkanrk ak vgrjkj, sbo goikûns ob trkcpks. Agkatkj0
Gs uo vkanr qug sg rgakmbnok mno ak enrckmbýo jg mkrëmtgr. gs ak ebjgabjkj qug sg tbgog go aks kmmbnogs y mncpnrtkcbgotns bojbvbjukags y snmbkags pkrk sgr jugûns jg ak prnpbk vnauotkj.
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
Ak botgrkmmbýo snmbka gs ak ckobegstkmbýo cgjbkotg ak muka sg mnovnmk ak pnstgrbnr ;.;.
Zâmobmks pkrk prnjummbýo jg rgakmbnogs kirkjkfags ;) Jg`k jg gsmumdkr jurkotg 7 cboutns y eã`ktg go ntrks mnsks.
dkmg r an qug dkmg. 6) Xkrk gotgojgr k kaiubgo botgotk bckibokrtg quâ ag cntbvk k dkmgr =) Dkz qug ak ntrk pgrsnok tkcfbâo pnoik jg su pkrtg. :) Mno an qug tg jbik, ob sg tg nmurrk gxpnogr tus mnomausbnogs. 7) Xkrkerksgk y rgenrcuak su cgosk`g kûkjbgojn ak gcnmbýo qug mrgks qug gstë
gxpgrbcgotkojn.
5) ]ka vkrbks vgmgs ka jãk jg tus zkpktns pkrk pnogrtg go ans jg ans jgcës. 9) Ga sgr duckon gs uo sgr snmbka pnr okturkagzk, jgfbjn k gstn, ogmgsbtkcns gstkr
rnjgkjns
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
;.6.
Ans tgcpgrkcgotns
Ga tgcpgrkcgotn gs ak pgmuabkrbjkj g botgosbjkj bojbvbjuka jg ans kegmtns psãqubmns y jg ak gstrumturk jncbokotg jg ducnr y cntbvkmbýo. Ga târcbon prnvbgog jga aktão tgcpgrkcgotuc0 —cgjbjk‒. Gs ak ckogrk okturka mno qug uo sgr du ckon botgrkmtðk mno ga
gotnron. Xugjg sgr dgrgjbtkrbn y on boeauygo ekmtnrgs gxtgrons (sýan sb gsns gstãcuans eugsgo jgcksbkjn eugrtgs y mnostkotgs)< gs ak mkpk bostbotbvn-kegmtbvk jg ak pgrsnokabjkj, snfrg ak muka ak botgabigombk y ak vnauotkj cnjgakrëo ga mkrëmtgr (go ga muka sã boeauyg ga kcfbgotg)< nmupk tkcfbâo ak dkfbabjkj pkrk kjkptkrsg, ga gstkjn jg ëobcn, ak botgosbjkj, ga obvga jg kmtbvbjkj, ak kmmgsbfbabjkj, y ak rgiuakrbjkj< ga tgcpgrkcgotn gs ak okturkagzk igogrka jg ak pgrsnokabjkj jg uo bojbvbjun, fkskjk aks mkrkmtgrãstbmks jga tbpn jg sbstgck ogrvbnsn ]giðo ak maksbebmkmbýo jg Dbpýmrktgs gxbstgo muktrn tbpns jg tgcpgrkcgotns sgiðo ak prgjncbokombk jg uon jg ans muktrn ducnrgs jgotrn jg ak psbmnaniãk0 Zgcpgrkcgotn skoiuãogn. Zgcpgrkcgotn eagcëtbmn. Zgcpgrkcgotn cgakomýabmn. Zgcpgrkcgotn mnaârbmn.
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
Bckigo ;
Vgpksk aks mukabjkjgs jga skoiuãogn, eagcëtbmn, mnaârbmn y cgakomýabmn, y jgebog quâ tgcpgrkcgotn sg rgakmbnok mno tu pgrsnokabjkj.
Kriucgotk pnr quâ gs gsg, y on ntrn.
¾[ugjk kaiuok sgûka mukojn ak kmtukmbýo gs g s pnsbtbvk>
]b ak rgspugstk gs sã, ¾quâ prugfk pnjrãks rgkabzkr pkrk cnstrkr qug ans kmtns pnsbtbvns jg`ko uok dugaak bojgagfag>
Vgmugrjk uo kmtn cuy ogiktbvn jg tu vbjk y kokabzk sb dks jg`kjn gsk bcprgsbýo go ga mnrkzýo jg ans ntrns, pgrn tkcfbâo sb dk qugjkjn go ga tuyn.
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
Vgmugrjk ga cg`nr kmtn qug dkyk kmnotgmbjn go tu vbjk y pbgosk sb dks jg`kjn gsk ckrmk go ga mnrkzýo jga ntrn, y tkcfbâo go ga tuyn.
Gstujbk tu dbstnrbk pgrsnoka y gstbck quâ kmtns pgsko cës jg ans jns.
Jgmbjg quâ dugaak qubgrgs jg`kr dny go kqugaans qug mnovbvgo mnotbin y go tb cbscn
Gstk kmtbvbjkj ons aagvk k uok rgeagxbýo prneuojk snfrg ougstrks kmtukmbnogs. Zrktgcns dny mno jgabmkjgzk y rgspgtn k0
Znjns ougstrns mncpkûgrns jg prnegsbýo
Mkjk uon jg ougstrns mnakfnrkjnrgs
Kqugaaks pgrsnoks qug ons nergmgo sus sgrvbmbns go ans gstkfagmbcbgotns pðfabmns.
K ans qug ons cbrko, ons dkfako, ons gsmumdko, ons kcko
K mkjk pgrsnok qug ons gabig mncn iuãks y k ans qug ons iuãko
K ans qug cgons ons iustko K tnjns.
;.=. Ak pgrsnokabjkj ¾[uâ gs ak pgrsnokabjkj go uok pgrsnok> Ak pgrsnokabjkj pugjg sbotgtbzkrsg mncn ga mno`uotn jg mkrkmtgrãstbmks n pktrýo (WMMGAAB) jg sgotbcbgotns, gcnmbnogs y pgoskcbgotns abikjns ka mncpnrtkcbgotn, gs jgmbr, ans pgoskcbgotns, sgotbcbgotns, kmtbtujgs, dëfbtns y ak mnojumtk jg mkjk bojbvbjun, qug pgrsbstg k an akrin jga tbgcpn ergotg k jbstbotks sbtukmbnogs. Xugs ga jgskrrnaan jg ak pgrsnokabjkj gs prnjumtn jg ak botgrkmmbýo mno ans ekmtnrgs jg su kcfbgotg, eãsbmn, snmbka y muaturka, pnr gsn ak dgrgombk fbnaýibmk, ga kcfbgotg eãsbmn, ak muaturk y aks gxpgrbgombks pgrsnokags pkrtbmuakrgs boeauygo go jgskrrnaan.
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
;.:. Ekmtnrgs qug boeauygo go ak pgrsnokabjkj. Ak pgrsnokabjkj sg jgtgrcbok pnr ak dgrgombk n pnr ga kcfbgotg> FBNAÝIBMN Ga jgskrrnaan fbnaýibmn jg uok pgrsnok bovnaumrk ekmtnrgs nriëobmns qug ougstrk dgrgombk, ga prnmgsn jg ckjurkmbýo, ak boeaugombk dnrcnoka y ga sbstgck ogrvbnsn jgtgrcbokrëo uok pgrsnokabjkj gspgmãebmk. [ug sg dgrgjk> Jgsjg ga puotn jg vbstk jg ak boeaugombk go qug gstë gxpugstn uo bojbvbjun go su botgrkmmbýo mno ga cgjbn kcfbgotg pugjg sgr cnjbebmkjn su mnojumtk pnr g`gcpan0 Boeaugombk snmbka qug rgmbfg tnjn bojbvbjun. Gstks sg jbvbjgo go0 ;. Vgakmbnogs pgrsnok-pgrsnok0 6. Botgrkmmbýo snmbka0 gxbstg boeaugombk cutuk gotrg jns pgrsnoks. =. Vgakmbnogs pgrsnok-irupn0 :. Mnoenrcbjkj0 ak pgrsnok rgmbfg boeaugombk jga irupn. 7. Abjgrkzin0 ak pgrsnok boeauyg snfrg ga irupn. 5. Vgakmbnogs irupn-irupn0 9. Mnoeabmtn (igogrkacgotg cntbvkjn pnr ak mncpgtgombk) 4. Mnnpgrkmbýo 2. Vgakmbnogs botrkpgrsnokags0
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
;.7. Ak kutngstbck mncn kmtbtuj y su boeaugombk go aks rgakmbnogs botgrpgrsnokags go ga trkfk`n. Mkfg cgombnokr qug gxbstgo jbegrgotgs enrcks jg botgrkmtukr mno aks pgrsnoks, jg kmugrjn ka kcfbgotg go ga qug ons gomnotrkcns, gs jgmbr, botgrkmtukcns jbegrgotg mukojn ons gomnotrkcns mno ak ekcbabk k mncn an dkmgcns go ga trkfk`n pnr pnogr uo g`gcpan, igogrkacgotg mno ak ekcbabk botgrkmtukcns jg uok ckogrk cës igogrka, go mkcfbn go ga trkfk`n jgfgcns dkmgran jg uok ckogrk cës mnrjbka yk qug sg jgfg k uok rgakmbýo akfnrka mno ougstrns mncpkûgrns jg trkfk`n. Jgmãk Cksanw, ogmgsbtkcns sgotbrons kprgmbkjns y vkanrkjns pnr ougstrns biukags y pnr pgrsnoks qug sgko sbiobebmktbvks pkrk onsntrns. Aks rgakmbnogs mno ans jgcës sno euojkcgotkags pkrk enrckr ougstrk kutngstbck. Jg gstk ckogrk, skfgcns qug aks fugoks rgakmbnogs snmbkags pntgombko ougstrk kutngstbck y aks pgrsnoks mno fugok kutngstbck, mrgko, encgotko y sg vbomuako jg ckogrk skok y sktbsekmtnrbk. Xnr gojg, gs euojkcgotka ak kutngstbck go aks rgakmbnogs botgrpgrsnokags. Jbvgrsns kutnrgs y gstujbns dko pugstn jg ckobebgstn qug k fugoks rgakmbnogs pgrsnokags, cg`nr kutngstbck y vbmgvgrsk y mýcn boeauygo aks gcnmbnogs go ougstrks rgakmbnogs botgrpgrsnokags Ak mnojumtk snmbka jgpgojg jg ak boeaugombk jg ntrns bojbvbjuns y ak botgrkmmbýo snmbka gs uok jg aks makvgs jg gstg prnmgsn. ]b ak mnojumtk snmbka gs uok rgspugstk ka gstãcuan snmbka prnjumbjn pnr ntrns, bomaubjns ans sãcfnans qug gaans trkoscbtgo, ak botgrkmmbýo snmbka pugjg sgr mnomgfbjk mncn uok sgmugombk jg rgakmbnogs rg akmbnogs gstãcuan-rgspugstk. Ak mnojumtk jg uok pgrsnok gs ga gstãcuan pkrk ak rgspugstk jg ntrk, qug k su s u vgz, sbiubgojn ak sgmugombk, pksk k sgr augin ga gstãcuan jg ak rgspugstk sbiubgotg jg ak prbcgrk pgrsnok. Aks botgrkmmbnogs rgiuakrbzkjks jg gstg tbpn mnostbtuygo ak fksg jg cumdns jg ans dgmdns jg boeaugombk qug nmurrgo jgotrn jg aks snmbgjkjgs. Xnjgcns jgmbr qug ak Vgspugstk (mnojumtk) gs prnpnrmbnoka tkotn k ak kmtbtuj mncn ka Gstãcuan
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
Ksã, ak boeaugombk snmbka dk jg cktgrbkabzkrsg go uo mkcfbn go ougstrk kmtbtuj pgrsnoka jgfbjn k qug tnjn gstãcuan prnjumbrë uo gegmtn (n rgspugstk) qug pnjrë irkfkrsg go ougstrk cgcnrbk. Cgjbkotg gstg prnmgsn sbcpag y fësbmn, sg vk mnoenrckojn ougstrk pgrsnokabjkj bojbvbjuka. Mncn pkrtg jga qug dkmgr go ak gtkpk jg ak vbjk qug ons mnrrgspnojg, surig ak bogaujbfag ogmgsbjkj jg dkmgran k ak pkr mno irko mkotbjkj jg pgrsnoks qug sg prgsgotko k akjn ougstrn, y sg ons jk ak npnrtuobjkj jg mncpkrtbr y kprgojgr ougvns puotns jg vbstk g br gorbqugmbgojn ga prnpbn mnonmbcbgotn, pugs anirkcns jg gstk ckogrk pgrspgmtbvks jbegrgotgs. Gstn ons vk gosgûkojn jãk k jãk ak enrck cës kjgmukjk pkrk botgrkmtukr mno ga rgstn jg ak snmbgjkj. Mukojn on sncns jbrgmtns mno ga cgosk`g n ak bojbmkmbýo qug qugrgcns trkscbtbr k ak(s) pgrsnoks mno aks qug mnovbvbcns n tgogcns trktn, gstn pugjg sgr botgrprgtkjn jg uok enrck ogiktbvk g bomausn pnjgcns jkûkr n akstbckr k gsk pgrsnok, mncpabmkcns ak botgrkmmbýo duckok mukojn gs cës mnovgobgotg jgmbr0 on cg iustk, on qubgrn, pnr ga cncgotn on cg gs pnsbfag< makrn tkcfbâo gstë ak ntrk mkrk jg ak cnogjk mukojn gxprgskcns uo dnak, tg qubgrn, cuy fbgo, cg iustk, gtm.
6. Mabgotgs botgrons y Gxtgrons Ans mabgotgs gxtgrons sno kqugaaks pgrsnoks qug pkiko y utbabzko ans sgrvbmbns jg uok gcprgsk. K jbegrgombk jg uo mabgotg botgron, ga muka tbgog uok rgakmbýo mno ak nrikobzkmbýo sbo ogmgsbjkj jg mnosucbr ga prnjumtn, ga gxtgron supnog ak fksg jg tnjns ans fgogebmbns qug pugjk nftgogr uok gcprgsk.
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
6.;. Bjgotbebmkmbýo Bjgotbebmkmbýo jg ans mabgotgs, sus ogmgsbjkjgs, jgsgns y gxpgmtktbvks. Ans jgsgns y aks ogmgsbjkjgs on sno ak cbsck mnsk. Gstn pugjg igogrkr fkstkotg mnoeusbýo pkrk aks gcprgsks snfrg aks cg`nrgs prëmtbmks go jbmdks sbtukmbnogs. Gstks sno jns cntbvkmbnogs jbegrgotgs pkrk ga mabgotg y jbegrgombkraks gs prbcnrjbka. Wok jgebobmbýo jg ogmgsbjkj suigrbjk pnr @nrig Fkfk jg Ikcg-Mdkoigr gs "kain qug rgsugavg uo prnfagck rgka n bckibokrbn". Wo jgsgn gs sbcpagcgotg kain qug ons iustkrãk tgogr pnr mukaqubgr rkzýo, sgk rkmbnoka n brrkmbnoka. Aks gxpgmtktbvks sno aks mbrmuostkombks kotbmbpkjks jg uok mncprk. Bomauygo tnjns ans pksns jga rgmnrrbjn jga mabgotg, tnjks aks botgrkmmbnogs mno ak gcprgsk, ksã mncn ans gegmtns jg ak mncprk y ak gxpgrbgombk, ans fgogebmbns prëmtbmns, y aks gcnmbnogs. Ans mabgotgs vkanrko ga rgojbcbgotn jg uok gcprgsk pnr su mkpkmbjkj pkrk sktbsekmgr sus gxpgmtktbvks. ‑Ga mabgotg k cgoujn jgsgk uo cntbvkjnr cës pnjgrnsn jg an qug rgkacgotg ogmgsbtk.
Gstn sg ckobebgstk mukojn gsmumdks k tu mabgotg jgspuâs jg prgiuotkrag pnr quâ jgsgk an qug qubgrg. Xnr an igogrka, tbgog uo jgsgn krjbgotg jg nftgogr an qug jgsgk y sbcpagcgotg qubgrg qug tð ag cugstrgs mýcn kamkozkran.–
@nrig Fkfk, Ikcg-Mdkoigr
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
6.6. Ga sgrvbmbn ka mabgotg mncn vgotk`k mncpgtbtbvk.
Ga sgrvbmbn ka Mabgotg mncn vgotk`k mncpgtbtbvk. ... Xkrk anirkr tgogr rgakmbnogs jurkjgrks mno ougstrns mabgotgs jgfgcns jg mrgkr uok muaturk jg ]grvbmbn ka Mabgotg jgotrn jg ak gcprgsk, ans gcpagkjns jgfgo jg mnonmgr ak cbsbýo y rgmbtkrak jg cgcnrbk y prkmtbmkrak mno dgmdns. Wok jbcgosbýo jga sgrvbmbn qug gs jgebobtbvk pkrk prnygmtkr su mkabjkj, gs qug go sã cbscn, ga sgrvbmbn gs mncuobmkmbýo. Wo mabgotg pgrmbfg ak mkabjkj jga sgrvbmbn pnr ak enrck mncn ga pgrsnoka jg ak gcprgsk an rgmbfg, an ktbgojg, ag mucpag n ag rgspnojg uok aakckjk tgageýobmk. Gstn jgfg nfabikr k ans jbrgmtnrgs jg ak gcprgsk k qug tnjn ga pgrsnoka jg ak cbsck mubjg qug tnjk rgakmbýo qug sg gstkfagzmk gotrg ga pgrsnoka y ans mabgotgs jgfg jg vgrsg mncn uok gstrktgibk pkrk enrtkagmgr y ckotgogr rgakmbnogs jurkjgrks mno ans mabgotgs, skfbgojn qug gstg ‑pgqugûn– jgtkaag ‑ga ]grvbmbn ka Mabgotg– rgprgsgotk uok vgotk`k
mncpgtbtbvk y uok eugotg igogrkjnrk jg utbabjkjgs.
6.=. Ak mkabjkj jga sgrvbmbn y ak sktbsekmmbýo jga mabgotg. Ak sktbsekmmbýo jga mabgotg gs ak fksg jg ans sbstgcks jg igstbýo jg ak mkabjkj. Ans mabgotgs ogmgsbtko prnjumtns y sgrvbmbns qug sktbsekiko sus ogmgsbjkjgs y gxpgmtktbvks. Ans rgqubsbtns jga mabgotg pugjgo gstkr gspgmbebmkjns pnr ga mabgotg jg enrck mnotrkmtuka n pugjgo sgr jgtgrcbokjns pnr ak prnpbk nrikobzkmbýo, pgrn go mukaqubgr mksn, gs ebokacgotg ga mabgotg ga qug jgtgrcbok ak kmgptkfbabjkj jga prnjumtn.
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
Ak nrbgotkmbýo jg ans sbstgcks jg igstbýo jg ak mkabjkj k anirkr ak sktbsekmmbýo jga mabgotg rgqubgrg cgjbr ga irkjn jg sktbsekmmbýo mnosgiubjn. Xkrk cgjbr ak sktbsekmmbýo jga mabgotg jbspnogcns jg jbstbotks cgtnjnaniãks y cnjgans. Euojkcgotkacgotg
jbstboiubcns
gotrg
cgtnjnaniãks
mukabtktbvks
y
mukotbtktbvks0 Aks cgtnjnaniãks mukabtktbvks (irupns enmkags, pkogags jg mabgotgs, mabgotg cbstgrbnsn, gtm.) on rgqubgrgo irkojgs cugstrks jg pnfakmbýo k kokabzkr kuoqug onrckacgotg tbgogo uo mnstg cës gagvkjn y sus rgsuatkjns sno cës mncpabmkjns jg trktkr jg ckogrk gstkjãstbmk. Aks cgtnjnaniãks mukotbtktbvks (gomugstks) rgqubgrgo ckynrgs cugstrks jg pnfakmbýo kuoqug onrckacgotg tbgogo uo cgonr mnstg y sus rgsuatkjns sno cës sgombaans jg trktkr jg ckogrk gstkjãstbmk. 6.:. Mnomgptn jg igstbýo. ¾[uâ sbiobebmkjn tbgog ak pkakfrk igstbýo>
Igstbýo gs ak kmmbýo y ga gegmtn jg igstbnokr y kjcbobstrkr. Jg uok enrck cës gspgmãebmk, uok igstbýo gs uok jbabigombk, gotgojbjk mncn uo trëcbtg ogmgskrbn pkrk mnosgiubr kain n rgsnavgr uo ksuotn, dkfbtukacgotg jg mkrëmtgr kjcbobstrktbvn n qug mnoaagvk jnmucgotkmbýo. 6.7. Ak igstbýo jg ak mkabjkj pnr prnmgsns. Zâmobmks y dgrrkcbgotks jg mkabjkj Ak cgjbmbýo gs k ak vgz ga ðatbcn y ga prbcgr pksn k ak dnrk jg cg`nrkr ak mkabjkj jg sgrvbmbn y mnosgiubr nergmgr uo sgrvbmbn gxmgagotg. Gs cuy jbeãmba mnosgiubr cg`nrkr uo sgrvbmbn sb on
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
sg tbgog go mugotk ans rgsuatkjns qug sg gstëo nftgobgojn mno uo sbstgck qug pgrcbtk mukotbebmkrans. mukotbebmkrans. Jkvbjnw y Wttka (;228) jgspuâs jg gstujbkr oucgrnsns sbstgcks jg cgjbmbýo mnomauygrno qug go an qug rgspgmtk k ak mkabjkj jg ans sgrvbmbns, ans cg`nrgs sbstgcks jg cgjbmbýo sg mgotrko go gvkaukr trgs kspgmtns jbstbotns jga sgrvbmbn0 ga prnmgsn jg prgstkmbýo jga sgrvbmbn, ga prnjumtn n rgsuatkjn y ak sktbsekmmbýo jga mabgotg. Ans cg`nrgs sbstgcks jg cgjbmbýo kmkfko sbgcprg pgrjbgojn gebmkmbk k on sgr qug sg mncfbogo mno uok ergmugotg vkanrkmbýo jg ak sktbsekmmbýo jga mabgotg. Aks gxpgmtktbvks jg ans mabgotgs mkcfbko mnostkotgcgotg boeaubjks pnr oucgrnsns ekmtnrgs pnr an qug gs nfabikjn rgvbskrans jg ckogrk mnotboukjk pkrk on pgrjgr ouomk jg vbstk ak pgrspgmtbvk jga mabgotg.
Xkrk jbsgûkr uo sbstgck jg cgjbmbýo gegmtbvn, dky qug mnosbjgrkr ans trgs prbombpbns gxpugstns k mnotboukmbýo0 ;.
Jg`kr qug ans mabgotgs jbiko an qug ags bcpnrtk. On dky qug jbsgûkr ouomk uo sbstgck
jg cgjbmbýo pkrtbgojn jg supugstns n mrggombks snfrg aks ogmgsbjkjgs jg ans mabgotgs n ktgojbgojn k aks ogmgsbjkjgs jg ans jbegrgotgs cbgcfrns jg ak gcprgsk. Ans trgs tbpns jg cgjbmbnogs (prnmgsn, prnjumtn y sktbsekmmbýo) jgfgo gstkr go mnosnokombk mno an qug rgkacgotg bcpnrtk ka mabgotg. Xnr g`gcpan, on sg jgfg gstkfagmgr uo nf`gtbvn jg gotrgik go muktrn jãks mukojn ak ckynrãk jg ans mabgotgs gspgrko uok gotrgik ka jãk j ãk sbiubgotg.
6. ]gagmmbnokr mubjkjnskcgotg aks cgjbjks mnomrgtks y gstkfagmgr uo sbstgck jg cgjbmbýo mncpgoskjn gotrg cgjbmbnogs jg prnmgsn, prnjumtn y sktbsekmmbýo. Gs skfbjn qug aks pgrsnoks sugago dkmgr an qug sg ags ag s jbmg qug dkiko y kqugaan pnr an qug sg ags rgmncpgosk. Xnr tkotn, rgsuatk bcprgsmbojbfag mnosbjgrkr ga oðcgrn y aks mkrkmtgrãstbmks jg aks cgjbjks prnpugstks. =.
Ntnrikr bcpnrtkombk ka sbstgck jg cgjbmbýo. Gs ak ðobmk ckogrk jg mnosgiubr qug ans
gcpagkjns prgstgo ktgombýo y nrbgotgo su mncpnrtkcbgotn dkmbk ga mabgotg. Ak vbomuakmbýo jga sbstgck jg cgjbmbýo mno sbstgcks jg rgcuogrkmbýo y jg rgmncpgosk rgsuatk euojkcgotka.
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
Ak gvkaukmbýo jg ak sktbsekmmbýo jga mabgotg. Ga usn jg gsmkaks jg cgjbmbýo. Xkrk mnonmgr ga irkjn jg sktbsekmmbýo jg ans mabgotgs aks gcprgsks pugjgo gcpagkr jbstbotks tâmobmks y prëmtbmks mncfbokjks kjgmukjkcgotg0 enrcuakrbns jg qug`ks y rgmakckmbnogs, fuznogs jg suigrgombks, ak sgujnmncprk, mugstbnokrbns jg sktbsekmmbýo, sk tbsekmmbýo, mncputkr ga oðcgrn jg mabgotgs pgrjbjns, gtm. Jg gotrg tnjks gaaks, prnfkfagcgotg ak cës utbabzkjk sgk ga mugstbnokrbn jg sktbsekmmbýo qug pgrcbtg nftgogr ak boenrckmbýo ogmgskrbk jbrgmtkcgotg jg ans mabgotgs. Gstns sg pugjgo fkskr go gsmkaks gstkojkrbzkjks n go gsmkaks jg cgjbmbýo jbsgûkjks pnr ak gcprgsk gspgmãebmkcgotg pkrk su sgrvbmbn. Dkfbtukacgotg, ak cgjbmbýo jg ak sktbsekmmbýo jga mabgotg sg dk cgjbjn mncn ak jbegrgombk gotrg aks gotrg aks gxpgmtktbvks jga mabgotg y aks pgrmgpmbnogs jga sgrvbmbn prgstkjn. Go gstk aãogk, ga ]GVU[WKA sg prgsgotk mncn uo cnjgan kcpabkcgotg kmgptkjn pkrk cgjbr ak mkabjkj pgrmbfbjk jga sgrvbmbn. Ans jktns nftgobjns jga ]GVU[WKA gvkaðko ak mkabjkj ianfka jga sgrvbmbn, tka y mncn ak pgrmbfgo ans mabgotgs, y pnr tkotn, pugjgo sgr utbabzkjns pkrk mukotbebmkr aks jgebmbgombks go ak mkabjkj jga sgrvbmbn mno jbegrgotgs obvgags jg koëabsbs. Kjgcës, gstns jktns jgtgrcboko muëags sno aks jbcgosbnogs n ans mrbtgrbns cës bcpnrtkotgs pkrk ga mabgotg, an qug pgrcbtg mgotrkr go gsks ërgks ans gseugrzns pkrk cg`nrkr ak mkabjkj jga sgrvbmbn. Gstn gs, ga ]GVU[WKA pgrcbtg jgtgrcbokr ak bcpnrtkombk rgaktbvk jg aks mbomn jbcgosbnogs go ak vkanrkmbýo ianfka jg aks pgrmgpmbnogs jg mkabjkj pnr pkrtg jg ans mabgotgs. Kjgcës, tbgog ntrks kpabmkmbnogs gotrg aks qug jgstkmko0 Xkrk mncpkrkr aks gxpgmtktbvks y aks pgrmgpmbnogs jg ans mabgotgs k an akrin jga tbgcpn. Xkrk mncpkrkr aks puotukmbnogs ]GVU[WKA jg uok gcprgsk mno aks puotukmbnogs jg sus mncpgtbjnrgs. Xkrk gxkcbokr sgicgotns jg mabgotgs qug pnsggo jbegrgotgs pgrmgpmbnogs snfrg ak mkabjkj. mkabj kj. Xkrk gvkaukr aks pgrmgpmbnogs jg ans mabgotgs botgrons snfrg ak mkabjkj.
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
On nfstkotg, ak gsmkak ]GVU[WKA on gstë gxgotk jg mrãtbmks, tkotn jg mkrëmtgr tgýrbmn mncn npgrktbvn. Gotrg tnjks gaaks, jgstkmko mncn aks cës kokabzkjks y jgfktbjks, ak utbabzkmbýo jg gxpgmtktbvks `uotn mno ak jbcgosbnokabjkj jg ak mkabjkj jg sgrvbmbn. Kpkrgmgo gotnomgs ntrns cnjgans katgroktbvns pkrk cgjbr ak mkabjkj jg sgrvbmbn, mncn ga ]GVUXGVE, gsmkak pkrk cgjbr ak mkabjkj pgrmbfbjk fkskjk ðobmkcgotg go aks pgrmgpmbnogs jga mabgotg snfrg ga sgrvbmbn prgstkjn. Ga cnjgan rgjumg k ak cbtkj aks cgjbmbnogs mno rgspgmtn ka ]GVU[WKA y an mnovbgrtg go uo bostrucgotn cumdn cës ckog`kfag y cgons mnstnsn jg utbabzkr. Kjgcës, supgrk aks abcbtkmbnogs qug surigo jg ak utbabzkmbýo jg gxpgmtktbvks pkrk cgjbr ak mkabjkj pgrmbfbjk. ]gr gcprgskrbn jg âxbtn gstë rgakmbnokjn gstrgmdkcgotg mno mnonmgr y jncbokr aks tâmobmks jg oginmbkmbýo mno mabgotgs cës bcpnrtkotgs qug gxbstgo, aks mukags kyujko k mnosgiubr uo fkakomg pgregmtn gotrg an qug sg gspgrk mnosgiubr y an qug sg gstë jbspugstn k jkr mno ga ebo jg anirkr ga fgogebmbn gcprgskrbka. ‑Wo oginmbkjnr gxbtnsn skfg mnanmkrsg go ga auikr jga mabgotg–
Anirkr ak gstrktgibk ikokjnrk pugjg aagvkr dnrks jg prëmtbmk y prgpkrkmbýo, pgrn gs euojkcgotka qug ga oginmbkjnr mnonzmk kaiuons jgtkaags bcpnrtkotgs mncn muëojn gs ga cg`nr cncgotn pkrk oginmbkr n aks tâmobmks qug dky qug jncbokr pkrk goergotkrsg ka prnmgsn mno gxpgmtktbvks katks jg trbuoekr.
6.5. Mnomgptn jg prnkmtbvbjkj. ¾[uâ gs ak prnkmtbvbjkj> Ga mnomgptn jg prnkmtbvbjkj sg dk pugstn jg cnjk go ga ëcfbtn jg ak jbrgmmbýo jg gcprgsks. ]g gspgrk qug ans jbrgmtbvns y igrgotgs sgko prnkmtbvns y tkcfbâo aks mncpkûãks mnostruyko sus euturns jg enrck prnkmtbvk, kuoqug on tnjn ga cuojn mnbombjg go ak enrck jg jgebobr ak prnkmtbvbjkj. Gstg mnomgptn tbgog jbvgrsks kmgpmbnogs mncn sumgjg mno ntrns tkotns târcbons qug sg dko botrnjumbjn rgmbgotgcgotg go ga aâxbmn jga cuojn gcprgskrbka, pgrn qug on sg gomugotrko go ga jbmmbnokrbn. Ugkcns kaiuoks jg gstks jgebobmbnogs.
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
]tgvgo Mnvgy mnosbjgrk qug ak gsgombk jg ak pgrsnok prnkmtbvk gs ak mkpkmbjkj jg abjgrkr su prnpbk vbjk. Ka ckrigo jg an qug pksg k su kargjgjnr, ak pgrsnok prnkmtbvk jgmbjg mýcn qubgrg rgkmmbnokr kotg gsns gstãcuans y mgotrk sus gseugrzns go su mãrmuan jg boeaugombk, gs jgmbr, sg jgjbmk k kqugaaks mnsks mno rgspgmtn k aks mukags pugjg dkmgr kain. Xkrk Mnvgy ak prnkmtbvbjkj on sbiobebmk sýan tnckr ak bobmbktbvk, sbon ksucbr ak rgspnoskfbabjkj jg dkmgr qug aks mnsks sumgjko< jgmbjbr go mkjk cncgotn quâ qugrgcns dkmgr y mýcn an vkcns k dkmgr. Vkae ]mdwkrzgr snstbgog qug ga mncpnrtkcbgotn prnkmtbvn gs ak mrggombk jg aks pgrsnoks go su pntgombka pkrk cg`nrkrsg k sã cbscks, su sbtukmbýo y k su gotnron. Aks pgrsnoks qug sg rbigo pnr gstg mncpnrtkcbgotn kotbmbpko n jgtgmtko gstrgsnrgs pntgombkags y kmtðko pkrk prgvgobrans. ]giðo gstk jgebobmbýo, ak prnkmtbvbjkj gstë gstrgmdkcgotg rgakmbnokjk mno ak sgoskmbýo jg mnotrna y jg kutngebmkmbk. Aks pgrsnoks qug sg mnosbjgrko gebmkmgs, qug pbgosko qug pugjgo mnotrnakr ak sbtukmbýo y snaumbnokr sus prnfagcks, tbgogo cës ekmbabjkj pkrk gcprgojgr ak kmmbýo.
=. ]grvbmbn ka Mabgotg
Ga sgrvbmbn jg ktgombýo ka mabgotg, n sbcpagcgotg sgrvbmbn ka mabgotg, gs ga qug nergmg uok gcprgsk pkrk rgakmbnokrsg mno sus mabgotgs. Gs uo mno`uotn jg kmtbvbjkjgs botgrrgakmbnokjks botgrrgakmbnokjks qug nergmg ak gcprgsk mno ga ebo jg qug ga mabgotg nftgoik ga prnjumtn go ga cncgotn y auikr kjgmukjn y sg ksgiurg uo usn mnrrgmtn jga cbscn. ]g trktk jg uok dgrrkcbgotk jg cgrmkjgn qug pugjg sgr cuy gebmkz go uok nrikobzkmbýo sb gstk rgspnojg k mbgrtks pnaãtbmks bostbtumbnokags.
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
=.;. ]grvbmbn ]grvbmbn n Ktgombýo ka Mabgotg Jg kmugrjn mno Ikvbakogs, @nsâ Nckr (68;2) Jgebog0 "Gs ak rgakmbýo jbrgmtk gotrg prnvggjnr y mabgotg boenrckojn u ntnrikojn kquga sgrvbmbn qug prgstko y prnpnrmbnoko aks gotbjkjgs n gcprgsks jg sgrvbmbns y mncgrmbkabzkmbýo, k sus mabgotgs cgjbkotg ak mncuobmkmbýo jbrgmtk mno gaans. Jnojg sg rgmnig y sg jk boenrckmbýo y snaumbýo k ogmgsbjkjgs, rgmakcns, suigrgombks, boqubgtujgs y snabmbtujgs jg aks prbombpkags npmbnogs y katgroktbvks qug nergmg gstg sgmtnr n ërgk jg aks gcprgsks k sus mabgotgs, pkrk mnonmgr npbokr, suigrbr n mugstbnokr snfrg ga prnjumtn n sgrvbmbn, gstks kmmbnogs jgfgo sgr goenmkjks go cg`nrkr ak gxpgrbgombk y ak sktbsekmmbýo jga mabgotg.
=.6. Zbpns Zbpns jg mabgotgs. Wo trkfk`n jg ktgombýo ka mabgotg, mncn gs jg ak sgmrgtkrbk, rgqubgrg jga mnonmbcbgotn jg ans jbegrgotgs tbpns jg mabgotgs mno qug tg pugjgs gomnotrkr. Jg gstg cnjn, pnjrës jkr ga sgrvbmbn kjgmukjn k mkjk uon jg gaans. Mkjk mabgotg tbgog uok pgrsnokabjkj jbstbotk qug jgfgs tgogr cuy prgsgotg pkrk pnjgr jkr uok rgspugstk mnrrgmtk k sus ogmgsbjkjgs. ]gk mncn sgk ga mabgotg y, pgsg k qug cumdks vgmgs su kmtbtuj dkmbk tb on sgk ak mnrrgmtk, rgkmmbnok sbgcprg mno sgrgobjkj. Kjgcës, gs mnovgobgotg qug cugstrgs uok kmtbtuj kfbgrtk y okturka qug on gvbjgombg jbstkombkcbgotn.
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
Xgrn mncn mkjk mabgotg gs uo cuojn, pkrk qug tg sgk cës eëmba mnonmgrans y kmtukr go mnosgmugombk, k mnotboukmbýo tg cnstrkcns jbegrgotgs tbpnaniãks, sus mkrkmtgrãstbmks y ga trktn cës kjgmukjn qug jgfgrãks tgogr mno mkjk uon jg gaans. Ga mabgotg jgoncbokjn ‑Ckynrãk– gs ga qug cës vgmgs tg gomnotrkrës, kuoqug tkcfbâo kpkrgmgo mabgotgs cës jbeãmbags
mno ans qug dky qug tgogr uok kmtukmbýo cës gspgmãebmk0 Mabgotg ckynrãk.
Gs uok pgrsnok qug mnonmg an qug qubgrg go târcbons igogrkags, pgrn ogmgsbtk kyujk go ans jgtkaags. Gs uok pgrsnok jg mncpnrtkcbgotn rgsnautbvn n ksgrtbvn, skfg qug tbgog jgrgmdn k uo obvga jg mkabjkj y an snabmbtkrë mno mnrtgsãk y sgiurbjkj. ]b on sg sbgotg sktbsegmdn, rgmakckrë n sbcpagcgotg jg`krë jg sgr mabgotg sbo cës gxpabmkmbnogs. Ogmgsbtk uo trktn pgrsnokabzkjn y prnegsbnoka. On an goikûgs, tbgog uok bjgk makrk jg ak rgakmbýo mkabjkj/prgmbn y jg`krãk jg tgogr mnoebkozk go ak gcprgsk.
Ga mabgotg skfgantnjn
]giurn jg sã cbscn. Xrnotn mnig ga dban jg ak mnovgrskmbýo. Gs katbvn y goirgãjn. ]nabmbtk an mncpabmkjn. [ubgrg jgcnstrkr qug mnonmg tnjks aks mkrkmtgrãstbmks, vgotk`ks, kpabmkmbnogs jga prnjumtn. Ckmdkmkrë k qubgo on sgpk mnotgstkr k sus prgiuotks. Kpabmk ak Zâmobmk jga rgsucgo0 Dkz rgsðcgogs jg su kriucgotkmbýo. Jgfgs mnonmgr pgregmtkcgotg aks mkrkmtgrãstbmks tâmobmks jga prnjumtn (mktëanins,…). Gstg tbpn jg mabgotg
kirkjgmg ans dkakins. On jgcugstrgs qug skfgs sk fgs cës qug âa. Aagik k su obvga sbo snfrgpkskran.
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
Ga mabgotg qubsqubaansn qubsqubaansn
Gs aýibmn y rkmbnoka. Gs jgtkaabstk. On snpnrtk ak MNKMMBÝO. ]nabmbtk boenrckmbýo, bojkik, botgrrnik. Mncprugfk y vugavg k mncprnfkr. Kpabmk ak Zâmobmk jga bovgstbikjnr0 Ag iustk jgsmufrbr pnr sã cbscn. ]ýan jkag ak boenrckmbýo qug pbjg y tgo pkmbgombk. On an dkiks jujkr, sbon pgrjgrë tu mnoebkozk y sg brë. Xugjg qug ag iustg gstkr snan. On an prgsbnogs. On an mnkmmbnogs. On ebo`ks skfgr an qug on skfgs. Ga mabgotg bojbegrgotg
Gsmumdk pnr mnrtgsãk, pgrn pnsbfagcgotg ag botgrgsk ntrk mnsk. Kpabmk ak Zâmobmk jg ak gstbcuakmbýo0 Ukrãk tu tnon jg vnz, botgosbjkj y vnaucgo. Dkz prgiuotks jg mnotrna pkrk vgr sb tg sbiug. Ag iustko aks jgcnstrkmbnogs y tnjn kqugaan qug jgspbgrtg sus sgotbjns0 tnmkr, nagr, prnfkr. On dkiks mnovgrskmbnogs cuy akriks, cnoýtnoks n tâmobmks.
Ga mabgotg kirgsbvn
Jbsmutg, irbtk n pnagcbzk snfrg mukaqubgr tgck. Ak mncprk gs uo cgjbn pkrk jgcnstrkr su prgpntgombk. Kpabmk ak Zâmobmk jg ak jgsmkrik0 Mnosbstg go jg`kr qug irbtg y jbsmutk dkstk qug sg kintg. Gsn sã, aaâvkan k uo sbtbn kpkrtkjn jga rgstn jg mabgotgs sbo qug sg jâ mugotk. Wok vgz kintkjn, mnostruyg tu kriucgotkmbýo k pkrtbr jg sus prnpbks pkakfrks. Ckotâo aks jbstkombks go tnjn cncgotn. ]b tbgog rkzýo, gcpbgzk bocgjbktkcgotg k snaumbnokr ga prnfagck. Gvbtk goergotkcbgotns jbrgmtns. ]b tgoãk rkzýo, pãjgag jbsmuapks go oncfrg jg ak gcprgsk, pgrn on tg gxmgjks go gaan.
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
Ga mabgotg mdkraktëo
]bgcprg tbgog uok gxmusk pkrk dkfakr. Xugjg gxpabmkrtg mugstbnogs ãotbcks n pgrsnokags. Dkmg irkojgs ‑pkrrkekjks– kuoqug on tgoiko qug vgr mno ga tgck. ]g bjgotbebmk rëpbjkcgotg
pnrqug dkfak cumdn pgrn gsmumdk pnmn. Uk k an suyn. Kpabmk ak Zâmobmk jg aks Xrgiuotks mgrrkjks0 Dkzag prgiuotks mgrrkjks, kqugaaks qug bcpabqugo uok rgspugstk jga tbpn ]B/ON n sbcbakr. Gstn ag mnrtkrë ga dban y tg pgrcbtbrë rgtnckr ga mnotrna jg ak mnovgrskmbýo y rgmnojumbran. ]g ebrcg pgrn mnrtâs. On an dkiks mkaakr. On jgcugstrgs bcpkmbgombk. On jgcugstrgs kfurrbcbgotn. Ga mabgotg bojgmbsn
Ag ekatk mnoebkozk go sã cbscn. Cbrkjk fk`k, vnz tbtufgkotg. On tbgog ak suebmbgotg kutnoncãk pkrk jgmbjbr. ]g fanqugk sb jgfg gsmnig gotrg jbvgrsks katgroktbvks. Kpabmk ak Zâmobmk jga ebatrn0 Kmârmktg y kaâ`ktg dkstk qug sg jgmbjk k dkfakr. Fusmk mnbombjgombk jg mrbtgrbns gotrg tð y ga mabgotg. Mgotrk ak mnovgrskmbýo y pno tnjks aks katgroktbvks go ak cgsk, uok vgz dgmdn gstn, vg jgsmkrtkojn dkstk qug ns qugjâbs sýan mno uok npmbýo. On cugstrgs jgsmnoebkozk n jgsbotgrâs. Ga mabgotg Bcpkmbgotg
Zbgog cumdk prbsk. K vgmgs, bomausn gs vgrjkj. ]b rgkacgotg tbgog prbsk kmtðk mno rkpbjgz y sgrgobjkj. On jg`gs qug su gstrâs tg prnjuzmk ogrvbnsbscn, kucgotkrãk su bcpkmbgombk. Ga mabgotg Xrgpntgotg
Mnosbjgrk ka rgstn mncn bostrucgotn pkrk sus ebogs. ]nabmbtk tnjn tbpn jg boenrckmbýo k`gok k ak mncprk. Xbjg sgrvbmbns gxtrk sbo mkrins. Kcgokzk mno brsg k ak mncpgtgombk. Mncprk pnmn y cnagstk cumdn. Kpabmk ak Zâmobmk jga mgotrbeuikjn0 Mnosbstg go mgotrkr ak mnovgrskmbýo dkmbâojnag prgiuotks mnomrgtks y prgegrbfagcgotg mgrrkjks. Ouomk pbgrjks ga mnotrna y ak sgrgobjkj. BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
=.=.
]bstgck y prnmgsns mgotrkjns go ga mabgotg.
¾[uâ gs an qug jbstboiug k aks gcprgsks aãjgrgs mgotrkjks go ga mabgotg jga rgstn> Go ak ckynrãk jg ans mksns, sg trktk jg uo goenqug uobvgrska snfrg ans rgqugrbcbgotns jga mabgotg y uok mncprgosbýo botrãosgmk jg su gxpgrbgombk botgirkjk go ga mnrkzýo jga oginmbn. Go uok nrikobzkmbýo mgotrkjk go ga mabgotg, mkjk bojbvbjun gstë jgjbmkjn k prnpnrmbnokr uok gxmgagotg gxpgrbgombk ka mnosucbjnr go mkjk puotn k an akrin jga mbman jg vbjk jga usukrbn. Aks nrikobzkmbnogs mgotrkjks go ga mabgotg gotbgojgo qug aks gstrktgibks trkjbmbnokags bcpuaskjks pnr ga oginmbn jgfgo jkr pksn k uok gstrktgibk bcpuaskjk pnr ga mabgotg. Ga nf`gtbvn gs jgsmufrbr quâ ogmgsbtko y qubgrgo ans mabgotgs, y augin gstrumturkr prnjumtns y sgrvbmbns pkrk sktbsekmgr gsks ogmgsbjkjgs. Mgotrkrsg go ga mabgotg sbiobebmk cbrkr k ak nrikobzkmbýo jgsjg ga gxtgrbnr go auikr jg kjgotrn dkmbk keugrk. ]g trktk jg gotgojgr quâ prnfagcks goergotko ans mabgotgs y augin jgskrrnaakr g bcpagcgotkr snaumbnogs cutukcgotg vgotk`nsks. =.:.
Aks gstrktgibks jg oginmbn mgotrkjn go ga mabgotg.
[uâ sbiobebmk tgogr uok gstrktgibk mgotrkjk go ga mabgotg Ans oginmbns sg mnostruygo go fksg k rgakmbnogs y mrgmgo mukojn grgs mkpkz jg mrgkr rgakmbnogs sýabjks mno tus mabgotgs k akrin pakzn y ckotgogr su sktbsekmmbýo ka sgiubr kjqubrbgojn tus snaumbnogs. Gstn gs rgaktbvkcgotg sgombaan mukojn dkfakcns jg uons pnmns mabgotgs. Xgrn…
¾quâ nmurrg mukojn tgogcns mbgotns n uons pnmns cbags>
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
Xugs gs sgombaakcgotg bcpnsbfag ckotgogr uok rgakmbýo mno tnjns y kmnrjkrtg jg ak ðatbck mnovgrskmbýo qug tuvbstgbs. Gstkr mgotrkjn go ga mabgotg, on gs sýan jkr uo fugo sgrvbmbn pnst vgotk, sbiobebmk prnpnrmbnokr uok gxpgrbgombk jg mncprk ka usukrbn gxmgagotg go tnjns ans cncgotns go ans qug botgrkmmbnoëbs0
Jgsjg qug tu mabgotg sg boenrck snfrg su prnfagck kotgs jg mncprkr.
Go ga cncgotn go qug ons snabmbtk uok negrtk n ons mncprk.
Zrks ga prnmgsn jg mncprk.
R cumdn jgspuâs jga prnmgsn jg mncprk.
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Jurkotg gstks : gtkpks jgfgs sgr mkpkz jg pnogr k tu mabgotg prbcgrn. Mukojn dkmgs gstn fbgo jurkotg tnjn ga prnmgsn rgmbfgs jktns jg tu mabgotg y tu mabgotg rgmbfg boenrckmbýo jg tu pkrtg. Gs uo prnmgsn jg rgmbprnmn jg rgmnagmmbýo jg boenrckmbýo pnr kcfks pkrtgs. Xnr gsn mkjk botgrkmmbýo gotrg kcfns jgfg sgr gorbqugmgjnrk pkrk ans jns. Jg an mnotrkrbn mkrgmg jg sgotbjn. Ak rgmnagmmbýo jg ans jktns jg tu mabgotg an dkmgs k trkvâs jg tu MVC y ag jks jktns k trkvâs jg tu MC] y tu dgap jgsl. Jg`k qug baustrg gstn ðatbcn. Ans trgs gagcgotns qug ogmgsbtks pkrk sgr uok gcprgsk mgotrkjk go ga mabgotg pnr tkotn sno0
MC] gs jgmbr uok pëibok wgf fbgo gstrumturkjk y mno mnotgobjns ðtbags
Dgap jgsl pkrk ktgojgr mukaqubgr mnsk rgakmbnokjk mno ga mabgotg
MVC pkrk iukrjkr y igstbnokr ak rgakmbýo mno tu mabgotg
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BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
Mukojn uo mabgotg tbgog uo prnfagck mno su pgjbjn an ðobmn qug fusmk gs uok snaumbýo rëpbjk k su sbtukmbýo. R mukojn uon jg tus kigotgs n mncgrmbkags qubgrg bcpuaskr aks vgotks an prbcgrn qug dkmg gs mnosuatkr uok ebmdk jg mabgotg.
Mukojn tu mabgotg vk k mncprkr dkmg uok bovgstbikmbýo y aagik k tu pëibok k trkvâs jg Inniag. Go tu pëibok tð ag prnvggs jg boenrckmbýo y jktns pkrk ekmbabtkr su jgmbsbýo jg mncprk. Gsn gs tu MC] n Mnotgot Ckokigcgot ]ystgc. Mukojn mncprk, aagik k tu ërgk jg usukrbn y ga mgotrn jg kyujk, jnojg pujg mnosuatkr ans jgtkaags jg su pgjbjn. Gsn gs ga dgap jgsl qug sg gomkrik jg jkr ga sgrvbmbn pnstvgotk. Ukag pugs jurkotg tnjn gstg prnmgsn tu mabgotg tg dk ekmbabtkjn jktns jg ekmturkmbýo, jbrgmmbýo, mnrrgn gagmtrýobmn, okvgikmbýo gtm…qug sno rgmnibjns pnr tu MVC y sbrvgo pkrk kabcgotkr tnjn tu prnmgsn jg vgotks g bcpuaskr tu rgakmbýo mno âa. =.7.
Gstrktgibks pkrk anirkr ak agkatkj jga mabgotg. m abgotg.
7 gstrktgibks pkrk anirkr ak ebjgabjkj jga mabgotg An prbcgrn jg tnjn, mkfg tgogr prgsgotg qug gstks gstrktgibks sno eëmbacgotg kpabmkfags k tnjn tbpn jg oginmbns. On bcpnrtk qug tgoiks uok tbgojk noabog n uo oginmbn anmka, kjkptk tus gstrktgibks y goeýmktg sbgcprg ka mabgotg. Jkag an qug ogmgsbtk, on an qug tð qubgrgs.
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
;. Wtbabzk ga ekmtnr snrprgsk Ga ekmtnr snrprgsk ons kyujkrë cumdn ka bobmbn jg ak rgakmbýo mno ougstrn mabgotg. ]bo ga ekmtnr snrprgsk, ans mabgotgs on vgrëo ak jbegrgombk gotrg tu ckrmk y ak mncpgtgombk. Zgojrës qug nergmgrags kain ougvn y jbstbotn qug anirg snrprgojgrans. Xnr g`gcpan, pugjgs jkrags uok negrtk gspgmbka qug kpkrgzmk sbo cntbvn kaiuon. Ga ekmtnr snrprgsk sgrë kain cuy bcpnrtkotg k an akrin jg tnjk ak vbjk jga oginmbn. R gs qug ak rgakmbýo ckrmk y mabgotg gs kain ksã mncn uok rgakmbýo jg pkrg`k. Jgfgs mubjkrak sbgcprg, sb on sg goerbkrë. Xugjgs bomaubr kaiðo jgtkaag go ga pgjbjn, uok ontk n uo rgikan. Wo sbcpag igstn ckrmkrë ak jbegrgombk. 6. Wtbabzk uo tnon mgrmkon y ekcbabkr ]b qubgrgs anirkr ak ebjgabjkj jga mabgotg jgfgrës igogrkr uo sgotbcbgotn jg ekcbabkrbjkj. Gstn gs fkstkotg cës sgombaan mukojn sg trktk jg uo oginmbn anmka, yk qug ak botgrkmmbýo pgrsnoka encgotk ak mgrmkoãk. Wtbabzk uo tnon mgrmkon go tnjks aks mncuobmkmbnogs mno tus mabgotgs0 go aks rgjgs snmbkags, go aks ogwsagttgrs, go ga mnotgobjn jg tu pëibok wgf y, snfrg tnjn, go ga sgrvbmbn jg ktgombýo ka mabgotg. Go gstg sgotbjn, kain cuy pnsbtbvn gs qug pntgombgs ga kmmgsn k trkvâs jg jbegrgotgs kpabmkmbnogs mncn mdkts noabog, YdktsKpp, Zgagirkc n ]lypg. ]â an cës kmmgsbfag qug pugjks y encgotk uok mncuobmkmbýo fbjbrgmmbnoka. =. Iëoktg su mnoebkozk
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
Xnr cumdn qug botgotgs dkmgr aks mnsks pgregmtks, ga grrnr gstë kdã gspgrëojnons. Gs bcpnsbfag on ekaakr ouomk. Gs pnsbfag qug supgrgcns ak egmdk jg gotrgik, qug sg govãg ga prnjumtn gqubvnmkjn, qug tgoikcns qug mkomgakr ga pgjbjn pnr uo grrnr jg stnml n, sbcpagcgotg, ak gxpgrbgombk on sgrë mncn ga mabgotg gspgrkfk. Jgfgcns tgogr go mugotk qug gs duckon gqubvnmkrsg. An euojkcgotka gs mýcn rgkmmbnogcns mukojn aks mnsks skaiko cka. Go ak cgjbjk jg an pnsbfag, jgfgcns kotbmbpkrons k ak qug`k jga mabgotg. ]b dkmgcns uo fugo sgiubcbgotn pnsvgotk, skfrgcns qug ga pgjbjn jg mbgrtk pgrsnok sg rgtrkskrë. Aaëckag pkrk gxpabmkrag ak sbtukmbýo y pãjgag jbsmuapks. Xugjgs br uo pksn cës kaaë y mncpgoskr su pârjbjk jg kaiðo cnjn. Xnr g`gcpan, sb tbgogs qug mkomgakr uo pgjbjn, nerâmgag kain jg ckynr vkanr y ckotgoag ga prgmbn qug pkiý pnr ga prnjumtn qug mncprý nrbibokacgotg. :. Encgotk ga sgotbcbgotn jg pgrtgogombk K tnjns ons iustk sgotbrons pkrtg jg kain, jg uo irupn, jg uok mncuobjkj. ]g trktk, pugs, jg dkmgr qug ga mabgotg sg sbgotk pkrtg jg ak gcprgsk. Frbojëojnag uo fugo sgrvbmbn ka mabgotg, pgrn tkcfbâo dkmbâojnag pkrtãmbpg jg aks cg`nrks jg ak gcprgsk pbjbâojnag su npbobýo, mncgotkrbns n suigrgombks.
Ntrk gstrktgibk pkrk encgotkr ga sgotbcbgotn jg pgrtgogombk gs mrgkr uok gspgmbg jg mkrogt jg snmbn, tkr`gtk UBX n prnirkck jg puotns mno ans mukags pugjk tgogr kmmgsn k fgogebmbns y negrtks gxmausbvks. 7. Nergmg ga cg`nr prnjumtn y kûëjgag gxpgrbgombk
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
Ga botgrmkcfbn mno tu mabgotg on jgfg fkskrsg snakcgotg go jbogrn y prnjumtn. Xkrk mnosgiubr su ebjgabjkj, jgfgs kirgikrag kain botkoibfag mncn gotrgtgobcbgotn n gxpgrbgombk. Xbgosk go ]tkrfumls, on sno snan uok mkegtgrãk, gaans vgojgo uo rbtuka rgakmbnokjn mno tnckr mkeâ, gs uok gxpgrbgombk ðobmk. Aýibmkcgotg, ga prnjumtn qug nergzmks jgfg sgr jg prbcgrk mkabjkj. Zgogr uo jbsgûn gxmgagotg, qug sgk jurkjgrn, qug sktbsekik gonrcgcgotg aks ogmgsbjkjgs, iustns y prgegrgombks jg tu mabgotg. Ksã, uobgojn gxpgrbgombk y prnjumtn ons ikokrgcns ak prgegrgombk jga mabgotg, sg mnovgrtbrë go uo mnosucbjnr ebga y, an cg`nr jg tnjn, sgrë ougstrn cg`nr gcfk`kjnr. =.5.
]bstgck jg cgjbmbýo mnotboðk jg ak mkabjkj jga sgrvbmbn.
Ga sbstgck jg cgjbmbýo mnotbouk ons pgrcbtg ckotgogr uo cnobtnrgn mnostkotgs jg ak sktbsekmmbýo jg ougstrn mabgotgs y rgakmbnokjns, pnr gojg tgogcns ak pnsbfbabjkj jg cnjbebmkr y rnfustgmgr ougstrks gstrktgibks jg sktbsekmmbýo jg ans cbscn, go mukotn mukotn k uo prnjumtns y/n y/n sgrvbmbns. ¾Muëa gs ga nf`gtbvn jg ak cgjbmbýo> Ak cgjbmbýo gs uok kmmbýo qug tnckcns mukojn qugrgcns mnonmgr uok rgkabjkj mncpag`k, y go aks nrikobzkmbnogs sg utbabzk mksb sbgcprg pkrk cg`nrkr gsk rgkabjkj. ]b frbojkcns uo sgrvbmbn y tgogcns uok kcfbmbýo jg gxmgagombk, gs suckcgotg bcpnrtkotg gvkaukr mnostkotgcgotg ga rgsuatkjn jg ougstrks kmmbnogs. Mnomrgtkcgotg0
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
- Wo sbstgck prgpkrkjn pkrk rgmbfbr ak boenrckmbýo y trkosenrckrak go cg`nrks ]b dky uo ktrbfutn jg irko bcpnrtkombk, y k ak vgz ergmugotg kusgombk go ans sbstgcks jg cgjbmbýo, gs âstg. ]g cbjg, sg nftbgog boenrckmbýo cuy ðtba, pgrn qug okjbg trkosenrck go kmmbnogs jg cg`nrk, an muka mnovbgrtg k ak cgjbmbýo go uok bovgrsbýo jg ouan rgtnron, gs jgmbr, go uo jgspbaekrrn. Akcgotkfagcgotg sugag dkfgr uo jbvnrmbn gotrg qubgogs fusmko cgjbr y qubgogs jgfgo pnogr ckons k ak nfrk pkrk bcpagcgotkr cg`nrks. ]bcpagcgotg, vko ksbomrýobmns, on mnnrjboko sus kmmbnogs. Mncn sb ga nf`gtbvn eboka pujbgrk anirkrsg sbo ak ntrk pkrtg. ¾Kmksn uo sbstgck jg cgjbmbýo sbrvg pkrk kain sb on prnjumg cg`nrks> ¾N uo gqubpn prgpkrkjn pkrk cg`nrkr pugjg kmgrtkr go sus kmmbnogs sbo mnotkr mno boenrckmbýo npnrtuok snfrg aks prbnrbjkjgs k aks mukags kfnmkrsg> Ak cgjbmbýo go pns jg ak cg`nrk jgfg j gfg sgr uo prnygmtn botgirka, qug bovnaumrg k qubgogs nftbgogo y prnvggo ak boenrckmbýo mno qubgogs tncko aks kmmbnogs kjgmukjks pkrk gagvkr gsk sktbsekmmbýo jga mabgotg. Bostrucgotns pkrk cgjbr ak sktbsekmmbýo jg ans mabgotgs - Gomugstks jg sktbsekmmbýo. - ]gsbnogs jg irupn. ... - Vgvbsbnogs pkrtbmuakrgs. ... - Bovgstbikmbýo jg cgrmkjn. - Mabgotg nmuatn. ... - Koëabsbs jg cgjbjks npgrktbvks
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
=.9.
Ak vgotk`k mncpgtbtbvk.
Dny cës qug ouomk, ga sgrvbmbn ka mabgotg gs uo jbstbotbvn bcpnrtkotg pkrk tnjk gcprgsk, sgk irkojg, cgjbkok n pgqugûk, pugs gs ak enrck jg jgstkmkr gotrg tnjk ak ikck jg oginmbns qug nergmgo prnjumtns sbcbakrgs. Ga sgrvbmbn ka mabgotg gs tko bcpnrtkotg qug on sg dk qugjkjn jg enrck prgsgombka, sbon qug sg dk trksakjkjn k ans cgjbns jbibtkags< prbcgrkcgotg mno ak ktgombýo tgageýobmk, pgrn tkcfbâo pnr cgjbn jg aks rgjgs snmbkags y ga botgrogt, jnojg ga usukrbn pugjg mnostrubr n jgstrubr uok ckrmk sgiðo sus gxpgrbgombks jg mncprk y mnosucn. Ak gxpgrbgombk qug pugjk gxpgrbcgotkr ga mabgotg k trkvâs jg aks ktgombnogs rgmbfbjks pugjg mkcfbkr jrëstbmkcgotg ga euturn jg ak gcprgsk, pnr gstk rkzýo sg dkmg bcprgsmbojbfag, ga supgrkr aks gxpgmtktbvks jga mabgotg cktgrbk jg sgrvbmbn ka mabgotg, an qug pgrcbtbrë nftgogr uok vgotk`k mncpgtbtbvks mno rgakmbýo k gcprgsks qug nergmgo ans cbscns prnjumtn n sgrvbmbns. Ga fugo sgrvbmbn ckrmk ak jbegrgombk. G`gcpans jg vgotk`k mncpgtbtbvk gcprgskrbka ;. Mkabjkj supgrbnr jga prnjumtn. 6. Ukanr jg ckrmk y rgputkmbýo. =. Jbspnogr jg prnegsbnokags katkcgotg mukabebmkjns. :. Nrbgotkmbýo ka mabgotg. 7. Mnotrktns jg jbstrbfumbýo jg akrik jurkmbýo. 5. Xnsgsbýo jg pktgotgs y mnpyrbidt. 9. Cnonpnabns prntgibjns pnr bostbtumbnogs iufgrokcgotkags.
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ;
BOENZGX
]gmrgtkrbk Kuxbabkr ” Cýjuan ; Iuãk Mrgkjk pnr ak Xrnegsnrk Rkjbsk Mkstrn
Fbfabnirkeãk0 BOENZGX. Ckouka jg Enrckmbýo Duckok Botgirka y Mnostrummbýo jg Mbujkjkoãk. ]kotn Jncboin 68;:. ;67 Xëis
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