Modelo de Relatório Atendimento

 

= Sfu ogag f cgdtmtgs

RFOMPÓRKG @F MPFD@KNFDPGS YSKCGOÓAKCG = - K@FDPKLKCMÁÃG Dgnf8 xxxxxxxxxxxxxxxxxxxxxxxxxxxxx

K`m`f8 xx mdgs

Dgnf `m(g) sgokcktmdtf8 @rª. xxxxxxxxxxxx Lkdmok`m`f8 Rfomtmr prgcfssg mtfd`knfdtg Mutgr(m)/Rfomtgr8 xxxxxxxxxxxxxxxxx

CRY8 xxxxxxxxxxxxx

2 - @FSCRKÁÃG @M @FNMD@M Fstf rfomtórkg tfn cgng gbhftkvg mprfsfdtmr md`mnfdtg `f mtfd`knfdtgs pskcgoóakcg, dãg mprfsfdtm unm mvmokmáãg pskcgoóakcm cgdcouî`m.

2.= - ]ufkxm prkdckpmo8 Ksgomnfdtg, mtrmsg/rfarfssãg dm okdaumafn, dãg mprfsfdtm kdtfrfssf pgr gutr gu trms ms crkm crkmdá dáms ms,, kd kdtf tfrf rfss ssfs fs pg pgrr gb gbhf hftg tgss `klf `klfrf rfdt dtfs fs,, mssk msskst stff P\ pu puom omd` d`g g f bmomdámd`g ms nãgs (fstfrfgtkpkm), kdtgofrâdckm m lrustrmáãg, kdcgng`m-sf cgn bmruojg motg.

3 – YRGCF@KNFDPG M Mvmokmáãg Yskcgoóakcm fstí prgcf`fd`g pgr nfkg `f8 

Fdtrfvkstm cgn gs pmks, f mvó.

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Gbsfrvmáãg Gbsfrvmá ãg oø`kcm

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N-CJMP pmrm pmks

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]ufstkgdírkg pmrm Prkmafn `g Mutksng fn Crkmdáms fdtrf =< f 39 nfsfs (N-CJMP-R/L)

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Aukm YGRPMAF `f Gbsfrvmáãg Gbsfrvmáãg `f Cgnpgrtmnfdt Cgnpgrtmnfdtgs gs

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CMRS CM RS - Cj Cjko ko`j `jgg gg` ` Mutksn Rm Rmtk tkda da Scmof Scmof gu Fscm Fscmom om `f Mv Mvmo mokm kmáã áãg g `g Mutksng

G mtfd`knfdtg lgk kdkckm`g `km xx `f xxxxxx `f 29xx mtë m prfsfdtf `mtm lgrmn rfmokzm`ms xxx sfssöfs cgn `urmáãg `f xxxxxxxxxxx nkdutgs cm`m sfssãg. Fstf rfomtórkg lgk fombgrm`m pmrm ds coîdkcgs f gs rfsuotm`gs `fvfn sfr kdtfrprftm`gs hudtmnfdtf cgn gs `fnmks `m`gs `f pgssf `g në`kcg sgokcktmdtf =

 

2 Sfu ogag f cgdtmtgs

0 – MDÍOKSF Dms prknfkrms sfssöfs `f mvmokmáãg lgk mpokcm`g fdtrfvkstms cgn gs pmks f mvó, mv ó, sfd` sfd`g g fs fstm tm,, un `gs `gs nf nfkg kgss `f of ofvm vmrr g pr prgl glks kssk skgd gdmo mo mg cg cgdj djfc fckn knfd fdtg tg `g `fsfdvgovknfdtg `fsfdvgovknf dtg bkgpskcgssgckmo `m crkmdám.

0.= – Mdmndfsf8 xxxxxxxxxx ë lkojg(m) ødkcg `g cmsmo, m armvk`fz dãg lgk/dãg pomdfhm`m, m afstmáãg afst máãg gcgr gcgrrfu rfu cgn/sfn cgn/sfn cgnp cgnpokcmá okcmáöfs, öfs, pmrt pmrtg g dmturmo/cf dmturmo/cfsmrkm smrkmdm, dm, dfdjunm/ dfdjunm/ cgnpokcmáãg dg pós-pmrtg.

Sgdg8 Dfdjunm /motfrmáãg dg sgdg, dãg/`grnf bfn. Moknfdtmáãg8  Lgk mnm mnmnfd nfdtm` tm`g g mtë xx `km `kms, s, lgk kdtrg` kdtrg`uzk uzk`g `g nm nmnm` nm`fkr fkrm, m, cgnf bfn, dfdjunm motfrmáãg moknfdtmr.

@fsfdvgovknfdtg pskcgngtgr8 sfdtmr, fdamtkdjmr, md`mr, sfaurmr gbhftgs gcgrrfu `fdtrg `f m`fqum`g. m`fqum`g. Mtumonfdtf usm usm lrmo`m `km f dgktf. Sgckmbkok`m`f/fscgomrk`m`f8 `klkcuo`m`f `f kdtfrmakr, prflfrf crkmdáms nmks vfojms, dãg lrfqufdtgu crfcjf/fscgom, pmssm m sfnmdm dm cmsm `m mvó pmtfrdm `urm `u rmdt dtff jg jgrí rírk rkg g `f trmb trmbmo mojg jg `g `gss pm pmks ks,, m mv mvó ó sfau sfauff unm unm rg rgtk tkdm dm cgn cgn Jfkt Jfktgr gr,, fstknuomd`g-g.

Smø`f8 rfomtmr sf jguvf/tfn moaun prgbofnm `f smø`f 0.2 – Fscmoms mpokcm`ms Dm fscmom N-CJMP pmrm pmks g rfsuotm`g lgk `f 9; lmojms dg tgtmo, cgn très lmojmss dgs ktfd lmojm ktfdss cgdsk`f cgdsk`frm`gs rm`gs crît crîtkcgs kcgs.. Mpgdt Mpgdtmd`g md`g pgsktkvg pgsktkvg pmrm PFM `f mcgr`g cgn m fscmom. Dm fscmom N-CJMP-R/L g rfsuotm`g gbtfvf pgdtumáãg 9:, mpgdtmd`g motg rkscg pmrm PFM `f mcgr`g cgn m fscmom. Dm fscmom CMRS g rfsuotm`g lgk 39,6, mpgdtmd`g mutksng ofvf/ng`frm`g sfaud`g m fscmom. Dg Aukm YGRPMAF mprfsfdtgu `fsfdvgovknfdtg `fdtrg `g m`fqum`g mtë gs 90 nfsfs, m pmrtkr `f un mdg `klkcuo`m`f `f sgckmokzmáãg, mtrmsg dm okdaumafn, Fstf rfomtórkg lgk fombgrm`m pmrm ds coîdkcgs f gs rfsuotm`gs `fvfn sfr kdtfrprftm`gs hudtmnfdtf cgn gs `fnmks `m`gs `f pgssf `g në`kcg sgokcktmdtf 2

 

3 Sfu ogag f cgdtmtgs

`fsf `f sfdv dvgov govkn knfd fdtg tg cgad cgadkt ktkv kvg g

mb mbmk mkxg xg `g m`fq m`fqum um`g `g (d (dfc fcfs fssí sírk rkg g

fstk fstknu nuom omáã áãg) g),,

`fsfdvgovknfdtg `fsfdvgovknf dtg ngtgr m`fqum`g pmrm m k`m`f.

0.3 – Pmbfom `ms Fscmoms utkokzm`ms8 Fscmom

N-CJMP

Ygdtumáãg

93 ktfds crîtkcgs 9; tgtmo

N-CJMP-R/L

9: motg rkscg

CMRS

39,6 mutksng ofvf/ng`frm`g

YGRPMAF

Moauds mtrmsgs

Ygdtg `f cgrtf

93 dgs ktfds tgtmo/ 92 ktfds crîtkcgs 9-2 bmkxg rkscg 3-1 rkscg ng`frm`g :-29 motg rkscg =6-39 sfn mutksng 39-3< mutksng ofvf/ng`fr ofvf/ng`frm`g m`g 3