Microsoft Dynamics

MICROSOFT DYNAMICS ERP ASSIGNMENT 10/20/2012

SUBMITTED TO: DR. NEETU GANAPATHY

SUBMITTED BY: SREERAJ K R 11055

MICROSOFT DYNAMICS Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications developed by Microsoft. Microsoft Dynamics applications are delivered through a network of reselling partners who provide specialized services. According to Microsoft, Microsoft Dynamics is a business solution from Microsoft that delivers comprehensive business management functionality for small and midsize businesses. A unique combination of business intelligence, collaboration and communication tools connects the many moving parts of your organization, giving the client better visibility into and control over what's going on in the business.

Origin: In fact, Microsoft Dynamics is the result of the acquisition of Navision by Microsoft in 2004, and often it is referred as Microsoft Dynamics NAV. Thus, the origin of Microsoft Dynamics NAV dates back to the eighties. Navision was originally founded in 1983 by Jesper Balser, Peter Bang and Torben Wind in Copenhagen, Denmark. In 1984 the product was launch as "PCPlus" in Denmark & Norway. This was a character-based accounting solution targeted towards the SOHO (small office/home office) market. In 1984 "Beauty of Simplicity" was adopted as the first company slogan. In 1987 the company changed its name to Navision and the product was renamed to Navigator. In 2002 Microsoft acquired Navision for $1.4 billion - the largest acquisition ever made by Microsoft. Today Navision has been the fastest growing accounting system solution offered by Microsoft. Consider that in 2001, Navision's growth rate was an astounding 32%, even though the rest of the accounting software industry had been slumping and recoiling from the impact of the Y2K bug. Since then, the Navision software product line has grown steadily and today has approximately 35,000 customers worldwide, and more than 400,000 individual users. A September 6, 2005 press release announced that this product will be called Microsoft Dynamics. In the meantime, the various existing Microsoft Small Business Solutions products were rebranded as follows:     

Microsoft CRM becomes Microsoft Dynamics CRM Microsoft Business Solutions-Great Plains becomes Microsoft Dynamics GP Microsoft Business Solutions-Axapta® becomes Microsoft Dynamics AX Microsoft Business Solutions-Navision becomes Microsoft Dynamics NAV Microsoft Business Solutions-Solomon becomes Microsoft Dynamics SL

Modules: Microsoft Dynamics NAV has specific functions and tools for retail companies, manufacturing, distributing and service corporations, wholesales, project managing companies and also Civil Service organizations. MS Dynamics NAV solution is created to fully support not only locally operating companies but also those who operates in several countries

Microsoft Dynamics covers the following business activities: Audit and analysis: Enables to manage budgets, create and consolidate reports and find trends and relations in any part of the company. Managing of customer relationship: Enables to manage groups of customers, create and start marketing campaigns, keep track of customer’s activities, organize business and subsequent sales. Distribution: Enables keeping track of inventory, orders and purchases, creating sales prognoses, Ecommerce and managing of warehouses. E-commerce: Enables customers and vendors place a contract with your company anytime through webs or direct access between yours and their system. Customer services: Enables to create and manage servicing contracts, set and keep track of service calls, display the schedules and optimize working capacity between resources. Financial management: Controls general ledger, payables, receivables, inventory, sales, purchases, fixed assets and cash flow. Transacts applications and payment. Human resources management: Enables to manage human resources, from surveying, staffing and employees registrations to ability development and wages processing and employees advantages. Manufacturing: Enables to coordinate the whole process of manufacturing from product configuration and planning requirement due to the capacity to scheduling and factory management. Portals: Provides employees, customers and business partners to access data, applications and services through the web viewer and enables them more effective cooperation. Project management: Enables to control resources, create predictions of costs and budgets, keeping track of time and expenses and organize contracts and billing. Retail sale: Carries out the retail operations from sales to delivering. Enables to increase the number of customers, speed up procedures and targets, control inventory and automate purchases. Customers and suppliers chain: Enables warehouse operations in one or more places, order processing, planning due to the demand and online partnership with vendors. The various modules incorporated in Microsoft Dynamics ERP are: 

Financial Management o

Gain greater visibility into finances and give people across your organization the tools they need to improve financial management, financial forecasting, and accounting throughout your organization



Financial Planning and Budgeting o



Project Management o



Work together more effectively and enhance communication with employees, partners, and customers

IT Management o



Meet your organization's human resources (HR) and payroll needs and realize the potential of your most valuable assets—your employees

Collaboration o



Keep a finger on the pulse of your organization with performance management tools that can help you monitor and measure business results, align performance to goals, and improve your bottom line

Human Resource Management o



Foster better decision-making for people across your organization—from warehouse personnel to financial analysts—with self-service business intelligence (BI) that makes it easy to access, share, and use RoleTailored information without support from your IT department

Performance Management o



Streamline supply chain operations to get the right goods to the right place at the right time with custom solutions that can be tailored to specific business and industry needs

Business Intelligence o



With project management and accounting capabilities from Microsoft Dynamics ERP, your people have the tools they need to improve profitability and accomplish project goals on time and on budget

Supply Chain Management o



Monitor, measure, and manage organizational performance with planning and budgeting applications that work with your enterprise resource planning (ERP) solution to measure business results and provide flexible reporting capabilities

Leverage existing IT systems and deploy familiar Microsoft technologies to support your organization and your people even as business needs change. You can work with a network of channel partners to implement a solution that meets your industry-specific needs

Cloud Computing o

Make cloud computing a flexible component of your ERP solution—on your terms. With a hybrid model of on-premise and off-premise resources, you can move as much or as little functionality as you want to the cloud

Domain Expertise: Microsoft is a well-reputed name in the software industry and its expertise in developing software products and solutions is unquestionable. When Microsoft acquired Navision, which has great reputation of being a provider of one of the most successful accounting system solutions, “Navision Financials”, Microsoft gained the expertise to provide one of the best finance modules in the ERP it develops.

Packages: Microsoft Dynamics ERP includes five primary products: 

Microsoft Dynamics AX (formerly Axapta: Microsoft Dynamics AX is the complete ERP solution

for enterprises that provides a purpose-built foundation across five industries (manufacturing, distribution, retail, services and public sector), along with comprehensive, core ERP functionality for financial, human resources and operations management. It empowers your people to anticipate and embrace change so your business can thrive. All of this is packaged in a single global solution giving you rapid time to value. The latest version is Microsoft Dynamics AX 

2012 Microsoft Dynamics GP (formerly Great Plains Software): Microsoft Dynamics GP (formerly

Great Plains) software delivers comprehensive out-of-the-box business management functionality, from operations management and financial management to human resource management and manufacturing. It connects the many moving parts of your organization, giving you better visibility into and control over what’s going on in your business. The latest version is 

Microsoft Dynamics GP 2010 Microsoft Dynamics NAV (formerly Navision): Microsoft Dynamics NAV is a business solution

from Microsoft that delivers comprehensive business management functionality for small and midsize businesses. Microsoft Dynamics NAV enables you to make proactive and informed decisions that have a direct impact on your productivity and bottom line—increasing margins and improving your cash flow. The latest version is Microsoft Dynamics NAV 2009 

Microsoft Dynamics SL (formerly Solomon IV) can help project-driven organizations obtain reports and business analysis and automate projects across company divisions and locations. Microsoft Dynamics SL is designed to help you easily manage complex project accounting. The latest version is Microsoft Dynamics SL 7.0



Microsoft Dynamics C5 (formerly Concorde C5) can assist with finance, manufacturing, supply chains, analytics and electronic commerce for small and medium-sized enterprises. The latest version is Microsoft Dynamics C5 2010

Implementations (in India) Small Industries/Organizations: 



IREDA: o Indian Renewable Energy Development Agency Limited (IREDA), a leading energy organization, wanted to boost the reliability of its IT infrastructure and provide employees with latest technologies. The company revamped its core infrastructure and desktop solutions with a platform of Microsoft technologies that includes Window Server 2008 R2, Windows 7 Enterprise operating system, Microsoft Forefront Security software, Microsoft Dynamics AX 4.0 SP2, and Microsoft SharePoint Server 2010 Sparsh: o Sparsh Nephrocare, set up by Saurav Panda and Gaurav Porwal, two IIT Bombay graduates, aim to provide top quality, affordable and accessible dialysis treatment to the masses. The techno-savvy owners decided to deploy the latest technology to efficiently remove issues faced by other centers in India. In addition, the goal was to avoid any problems during future expansion. Sparsh collaborated with Affordable Business Solutions (ABS) to implement Hosted Microsoft Dynamics® AX 2009. With Software-as-a-Service model, all the assets at Sparsh are integrated, optimized and holistically managed to respond with agility and speed. The solution guarantees zero downtime keeping in mind the requirements of a healthcare centre

Large Industries/Organizations: 



Cera Sanitaryware: o Cera Sanitaryware, one of the pioneers in the sanitaryware segment in India, had an IT infrastructure made up of disparate systems. This made it difficult for employees to access real-time business data, which they needed to operate effectively. Wanting to take advantage of a fully integrated system, Cera teamed with Microsoft® Gold Certified Partner CorporateServe Solutions to implement a Microsoft Dynamics™ NAV 2009 solution Indian Oil Corporation: o Indian Oil Corporation Ltd. (IOCL), an energy major operating as the largest company in India in terms of turnover, saw an opportunity to capture a place for itself in the polymer market. To achieve this, IOCL worked with Microsoft in association with its partner Mahindra Satyam to deploy a fully functional Customer Acquisition, Retention and Enrichment (CARE) platform. The CARE solution consists of an integrated stack of Microsoft business applications including Microsoft SharePoint Server 2007, Microsoft Commerce Server 2009, Microsoft Dynamics CRM 4.0, Microsoft Dynamics AX 4.0, Microsoft BizTalk Server 2009, and Microsoft SQL Server 2008