MBP13_Early2011

 Apple Technician Guide

MacBook Pro (13-inch) MacBook Pro (13-inch, Early 2011)

 Apple Inc. © 2011 Apple Inc. All rights reserved. Under the copyright laws, this document may not be copied, in whole or in part, without the written consent of Apple. Every effort has been made to ensure that the information in this document is accurate. Apple is not responsible for printing or clerical errors. Apple 1 Infinite Loop Cupertino, CA 95014-2084 USA + 1 408 996 1010 www.apple.com Apple, the Apple logo, Mac, MacBook, and Macintosh are trademarks of Apple Inc., registered in the U.S. and other countries.

MacBook Pro (13-inch) Contents About This Guide Manual Updates  9 Apple Technician Guide introduced 08 June 2009  9

Basics Overview  11 Safety: Battery Precautions  12 Serial Number Location  13 Transferring the Serial Number  14

Keycap Replacement  15

Troubleshooting General Troubleshooting  17 Update System Software & Firmware  17 Troubleshooting Theory  17 Hardware vs. Software  17 Temperature Concerns  17 Functional Overview  18 Block Diagram  19 Liquid Contact Indicators  20 Logic Board Power-On Pads  21 Common Reset Procedures  22 Mac Resource Inspector (MRI)  23 LCD Display Pixel Anomalies  26 Display Hinge Behavior  27

Symptom Charts  28 Startup and Power Issues  28 No Power  28 Won’t Start Up  33 Intermittent Shutdown  35 No Video/Bad Video  40 Battery Isn’t Recognized or Won’t Charge  43

Kernel Panic/System Crashes  46 Battery Run Time Too Short  48 Won’t Run on Power Adapter Alone  49 Power Adapter Issue  50 Noise / Hum / Vibration  51 Burnt Smell / Odor  53 Battery Leaking or Swollen  54 Uncategorized Symptom  54

Display  55 Display Anomalies  55 Defective Camera / Built-in iSight Not Operating Correctly  59 Blank / No Video  60 Backlight Issue / No Backlight  63 Noise / Unstable Flickering  64 Mechanical/Physical Damage  65 Cosmetic Defects  65 Uncategorized Symptom  66

Mass Storage  67 Hard Drive Read/Write Issue  67 Hard Drive Not Recognized/Not Mounting  68 Hard Drive Noisy  70 Optical Drive Won’t Accept/Reject Media  71 Optical Drive Read/Write Data Error  73 Optical Drive Not Recognized/Mount  74 Optical Drive Noisy  75 Optical Drive Not Performing to Specs  77 SD (Secure Digital) Memory Card Will Not Insert Into Slot  78 SD (Secure Digital) Memory Card Not Recognized By System  79 Uncategorized Symptom  80

Communications  81 Ethernet Port/Device Issue  81 AirPort/Bluetooth: Defective Wireless Devices  83 No/Poor Wireless Signal  85 AirPort Card: Kernel Panic  86 Wireless Performance Issue / Slow Connection  87 Wireless Input Device Loses Connection  88 Wireless Input Device Doesn’t Pair  90 Uncategorized Symptom  91

Input/Output Devices  92 USB Port Does Not Recognize Known Devices  92 FireWire Port Does Not Recognize Known Devices  93 Built-in Keyboard Does Not Work Properly  93 Specific Keys Don’t Work  95 Built-in Trackpad Does Not Work  95 Built-in Keyboard Has Dim or No Keyboard Backlight  97

Built-in Keyboard Is Not Recognized  98 Built-in Trackpad Does Not Track Properly  99 Apple Remote Inoperable  100 Built-in Speaker Has No Audio  101 Distorted Sound from Internal Speaker  102 Uncategorized Symptom  103

Mechanical Issues: Thermals and Enclosure  104 Reset/Power Button Stuck  104 System Runs Hot  106 Uncategorized Symptom  107

Sensors  108 Thermal Monitoring Errors  108 Electrical Monitoring Errors  111 Uncategorized Symptom  112

Take Apart General Information  115 Connector Types on Logic Board  115 Tools  118 Reassembly Steps  119 Note About Images in This Guide  119 Screw Sizes  119

Bottom Case  120 Battery  125 Removal  126 Reassembly  128

Memory  129 Removal  130 Replacement  132

Rear Hard Drive Bracket  133 AirPort/Bluetooth Flex Cable  135 AirPort/Bluetooth Card With Holder  137 Removal  138 Replacement  142

Hard Drive  146 Removal  147 Replacement  149 Reinstalling Software that Came with the Computer  150 Installing Applications  150

Front Hard Drive Bracket  151 Optical Drive  153 Optical Drive Flex Cable  157 Right Speaker / Subwoofer  159 Trackpad  162 Removal  163 Replacement  166

LVDS Cable Guide  169 Display Clamshell  171 Removal  172 Replacement  174 Display Hinge Behavior  176

Display Clutch Cover  177 Removal  178 Replacement  179

Fan  180 Logic Board  182 Removal  183 Replacement  186

Left Speaker  187 MagSafe Board  190 Heatsink  192 Removal  193 Replacement  194

Microphone Cable  196 Sleep Sensor / Battery Indicator Light (BIL)  198 Center Bracket  201 Top Case  203

Views Exploded Views  205 Main Assembly #1  205 Main Assembly #2  206 Display Assembly  207

Screw Chart  208 Screw Location Diagrams  210 Bottom Case  210 Main Modules  211 Logic Board, MagSafe Board, LVDS Cable Guide  212 Battery  213

External Views  214 Front View  214 Slot View  215 Port View  215

Internal View  216

 Apple Technician Guide

About This Guide MacBook Pro (13 inch, Early 2011)

© 2011 Apple Inc. All rights reserved.

Manual Updates

Apple Technician Guide introduced 08 June 2009

2011-02-22

MacBook Pro (13-inch) Basics — Manual Updates  9

 Apple Technician Guide

Basics MacBook Pro (13-inch, Early 2011)

© 2011 Apple Inc. All rights reserved.

Overview

The MacBook Pro (13-inch) features a higher-capacity, longer-lasting embedded battery, a highspeed FireWire 800 port, and an SD card slot for removable flash media. The higher capacity battery must be serviced only by an Apple Authorized Service Provider.  The customer must not attempt to remove or service this battery, and doing so may void their warranty. Refer to the following site for available configurations of the MacBook Pro (13-inch, Early 2011): http://support.apple.com/specs/

2011-02-22

MacBook Pro (13-inch) Basics — Overview  11

Safety: Battery Precautions

This computer contains an internal-only battery that is serviceable by Apple-authorized service providers only. Tamper-proof screws are employed to prevent customers from attempting to remove it. WARNING: Every time you remove the bottom case, disconnect the battery cable from the logic board. WARNING: Because the battery is internal and connected to the logic board by a cable, it MUST BE DISCONNECTED before performing service procedures. If you fail to do so, live current from the battery will short circuit the components and render the logic board and/or LVDS cable unusable.

2011-02-22

MacBook Pro (13-inch) Basics — Safety: Battery Precautions  12

Serial Number Location

Turn over the computer to see the serial number etched on the bottom case near the hinge.

2011-02-22

MacBook Pro (13-inch) Basics — Serial Number Location  13

Transferring the Serial Number When replacing a bottom case, retain the customer’s bottom case until the repair is complete. Before installing the replacement bottom case, use a fine tip permanent marker to write the original serial number clearly and legibly in uppercase box letters directly onto the inside of the new bottom case. CAUTION: Take great care in deciphering the small typeface of the etched serial number on the bottom case. You might need a magnifying glass to see it clearly. It is imperative that you transfer the correct alphanumeric characters. Keep in mind that Apple serial numbers always use the numbers 1 and 0 instead of the Roman letters “I” and “O.”

2011-02-22

MacBook Pro (13-inch) Basics — Serial Number Location  14

Keycap Replacement

Service packages of 78 replacement keycaps are now available in the U.S. and Canada (U.S. version keyboard only) for designated MacBook and MacBook Pro computers. The packages allow you to replace individual keycaps rather than the entire top case. There are four different keycap packages, based on the color of the key and the type of keyboard (version D and S). Part number

Key color

Keyboard

922-9277

Black

Version D

922-9279

Black

Version S

922-9278

White

Version D

922-9280

White

Version S

For step-by-step instructions, refer to: kBase #HT4002: “MacBook/MacBook Pro: Black Keycap Replacement” kBase #HT4003: “MacBook: White Keycap Replacement” For an overview of the differences among keycap procedures, refer to kBase #HT4001: “MacBook/MacBook Pro: Keycap Replacement Matrix” Note: You must be logged into GSX in order to view the articles above.

2011-02-22

MacBook Pro (13-inch) Basics — Keycap Replacement  15

 Apple Technician Guide

Troubleshooting MacBook Pro (13-inch, Early 2011)

© 2011 Apple Inc. All rights reserved.

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Built-in Keyboard Is Not Recognized Unlikely cause: LCD, hard drive, optical drive

Quick Check Symptom

Quick Check

Built-in Keyboard Is Not Recognized • Keystrokes not recognized

1. Reset SMC. 2. Press Caps Lock. If the Caps Lock light comes on that indicates at least a partial connection to the logic board. 3. In System Preferences: International: Input Menu, enable Keyboard Viewer. Select Show Keyboard Viewer from the Input Menu in the menu bar. Test the keyboard.

Deep Dive Check

2011-02-22

Result

Action

1. In Apple System Profiler do you see “Apple Internal Keyboard/ Trackpad” listed under USB hardware devices?

Yes

Go to step 3.

No

Go to step 2.

2. Reset SMC and verify if Apple Internal Keyboard/Trackpad is now seen in the USB devices list of Apple System Profiler.

Yes

Go to step 3.

No

Replace logic board.

3. Disconnect and verify that keyboard flex cable is in good condition (no delamination or torn cable end, no missing or cracked tracks).

Yes

Go to step 4.

No

Go to Built-In Trackpad Does not Work symptom table.

4. Reseat cable and check that flex cable end is fully inserted and aligned with connector on logic board, and that connector lock is closed. Verify that keyboard now functions properly.

Yes

Issue resolved.

No

Replace top case. Go to step 5.

5. Verify that all keys are functional using ASD.

Yes

Issue resolved.

No

Replace logic board.

Code

M15

K11

M15

MacBook Pro (13-inch, Early 2011) Symptom Charts — Input/Output Devices  98

Built-in Trackpad Does Not Track Properly Unlikely cause: LCD, hard drive, optical drive

Quick Check Symptom

Quick Check

Built-in Trackpad Does Not Track Properly • Cursor movement is random, uneven, or jumpy. • Cursor hangs or stalls along path.

1. Check for environmental factors such as humidity, hand lotion or jewelry. Check if user is touching the trackpad simultaneously with both hands. 2. Clean the trackpad surface (with the computer off) using a clean, dry, lint free cloth. 3. Make sure all software and firmware updates have been applied. 4. If the issue occurs when system is running from the power adapter, use a grounded power cord with the power adapter.

Deep Dive Check

2011-02-22

Result

Action

1. Can you see the trackpad continuously listed under USB in Apple System Profiler?

Yes

Trackpad communicating to system. Go to step 5.

No

Go to step 2.

2. Does the trackpad look damaged?

Yes

Replace trackpad. Go to step 6.

No

Go to step 3.

3. Reseat the trackpad flex cable on the logic board. Does the trackpad work now?

Yes

Loose cable. Issue resolved.

No

Go to step 4.

4. Is the trackpad connector on the logic board damaged?

Yes

Replace logic board.

No

Go to step 5.

5. In System Preferences: Universal Access, turn off special Keyboard and Mouse & Trackpad settings. Does trackpad work now?

Yes

Settings issue resolved.

No

Go to step 6.

Code

K04

M24

MacBook Pro (13-inch, Early 2011) Symptom Charts — Input/Output Devices  99

6. Does a known-good trackpad work?

Yes

No

Replace trackpad according to symptom found. - No mouse/trackpad response - Trackpad cursor not tracking properly - Trackpad button issues Replace logic board.

K02 K12 K13 M16

Apple Remote Inoperable Unlikely cause: LCD, hard drive, optical drive

Quick Check Symptom

Quick Check

Apple Remote Inoperable • Remote is not recognized.

1. The computer is on and awake. 2. Check with known-good remote on user’s computer and the user’s remote on known-good computer 3. Remote is used within 30 feet of the computer and unobstructed line-of-sight to the IR window. 4. Clean the IR window. 5. Open System Preferences: Security pane. Verify that “Disable remote control infrared receiver” is not checked. 6. In Security pane, if “Unpair” button is active, press it and pair the Apple Remote. See kBase #HT1619: Pairing your Apple Remote with your computer

Deep Dive Check

Result

1. Open Photo Booth or iChat’s Video Preview window. Point Apple Remote at the built-in iSight camera, press any button on the remote, and verify that (as seen through the camera) there is a faint blinking light on the remote.

2011-02-22

Action

Yes

Apple Remote is working. Go to step 2.

No

Replace the remote’s battery. Go to step 2.

Code

MacBook Pro (13-inch, Early 2011) Symptom Charts — Input/Output Devices  100

2. Verify that you can pair the Apple Remote with a knowngood system?

Yes

Go to step 3.

No

Replace the Apple Remote. Go to step 3.

3. Go in Security settings of System Preferences. Uncheck the “Disable remote control infrared receiver” if checked, and verify that Apple Remote now works.

Yes

Issue resolved.

No

Check and reseat hard drive SATA/IR/Sleep LED cable connection at logic board. Go to step 4.

4. Does the Apple Remote now work?

Yes

Issue resolved.

No

Replace hard drive SATA/IR/ Sleep LED cable. Go to step 5.

5. Does the Apple Remote now work?

Yes

Issue resolved.

K99

No

Replace logic board.

M15

X04

Built-in Speaker Has No Audio Unlikely cause: LCD, hard drive, optical drive

Quick Check Symptom

Quick Check

Built-in Speaker Has No Audio

1. Make sure all software updates have been applied.

Can’t hear any audio from within the machine.

2. Check in System Preferences: Sound: Output that sound output is set to “Internal Speakers”. 3. Use the F12 volume key to set the sound to maximum. 4. Reset PRAM.

Deep Dive Check

Result

1. Check System Preferences: Sound: Output and verify that no external speakers, “Digital Out,” or headphones are being reported connected when there is none present.

2011-02-22

Action

Yes

Audio-out port is not damaged. Go to step 3.

No

Go to step 2.

Code

MacBook Pro (13-inch, Early 2011) Symptom Charts — Input/Output Devices  101

2. With known-good headphone or speakers, plug in the audio output jack for several cycles. Verify that you get audio through external headphones/ speakers when connected.

Yes

Go to step 4.

No

Reseat the speaker connectors to logic board. Go to step 3.

3. Verify that you now get audio through internal speakers .

Yes

Issue resolved.

No

Replace logic board.

4. Disconnect known-good headphones or speakers. Verify that you now get audio through internal speakers.

Yes

Issue resolved.

No

Replace affected speaker(s).

M09

X08

Distorted Sound from Internal Speaker Unlikely cause: LCD, hard drive, optical drive

Quick Check Symptom

Quick Check

Distorted Sound from Internal Speaker • Distorted audio

1. Reset PRAM. 2. Adjust sound output and level in System Preferences: Sound: Output, and use the Balance to locate a left, right, or woofer speaker distortion source. 3. Compare the same sound and same settings against another unit to make sure the sound is actually distorting.

Deep Dive Check

Result

1. Comparing internal speakers with headphones, is the distortion on both headphones and speakers?

2011-02-22

Action

Yes

Audio source or gain issue. Reset PRAM, adjust sound level in System Preferences: Sound: Output, and retest with known-good audio source and external speakers. Go to step 5.

No

Internal speaker issue. Go to step 2.

Code

MacBook Pro (13-inch, Early 2011) Symptom Charts — Input/Output Devices  102

2. Use the Sound Output system preference to test the left and right speakers. If lower bass notes are distorted, right speaker/subwoofer may be defective. Are all speakers free of distortion, sounding clear and loud?

Yes

Issue resolved.

No

Adjust volume to test full range of volume settings. Go to step 3.

3. Is affected speaker cable properly inserted and free from damage?

Yes

Go to step 4.

No

Reseat speaker cable or replace damaged speaker. Go to step 5.

4. Is affected speaker membrane free from dust or debris, and speaker membrane is not deformed/damaged?

Yes

Go to step 5.

No

Clean any dust or debris. Go to step 5. If membrane is damaged, replace the bad speaker(s).

5. Verify that speaker enclosure is not damaged, correctly installed in system, and does not create unneeded vibration when sound is played.

Yes

Speaker housing and installation is good. Go to step 6.

No

Properly install or replace affected speaker. Go to step 6.

6. Verify that internal speakers no longer produce distorted sound.

Yes

Issue resolved.

X09

No

Replace logic board.

M09

X09

X09

Uncategorized Symptom

2011-02-22

Symptom

Quick Check

Uncategorized Symptom • Unable to locate appropriate symptom code

1. Verify whether existing symptom code applies to the issue reported by the user. If not, document reported symptom and send feedback to [email protected] stating that a suitable symptom code could not be found.

MacBook Pro (13-inch, Early 2011) Symptom Charts — Input/Output Devices  103

Mechanical Issues: Thermals and Enclosure Reset/Power Button Stuck Unlikely cause: LCD, hard drive, optical drive

Quick Check Symptom

Quick Check

Reset/Power Button Stuck • System will not power on • System sounds bootROM unlock tone during startup • System automatically starts up repeatedly

1. Diagnose stuck button with SMC keyboard reset sequence 2. Check for issue occurrence on battery and on AC power 3. If on battery only, check battery using Battery Diagnostic Utility

Deep Dive Check

2011-02-22

Result

Action

1. Reset SMC using keyboard 3 keys and power-on key. MagSafe LED can verify SMC reset. Momentary stop of battery charging will indicate SMC reset, orange LED will go green momentarily then return to orange.

Yes

Keyboard reset works while holding 3 keys and toggling power-on key, multiple press and release of power-on key works to show power-on key not stuck or fixed.

No

SMC keyboard reset not working, suggests power-on key is open circuit or stuck down. Go to step 2.

2. Remove battery and AC power for 30 seconds to perform a manual SMC reset. Apply AC power. Verify if power-on key works when pressed.

Yes

SMC restored from power removal sequence. Power-on key now working properly.

No

Power-on key stuck or open. Go to step 3.

Code

MacBook Pro (13-inch, Late 2011) Symptom Charts — Mechanical Issues: Thermals and Enclosure  104

3. Inspect keyboard flex cable for loose or damaged connections. Align and reseat the keyboard flex cable on logic board connector.

Yes

Cable reseat restored poweron key operation.

No

Power-on key still appears to be stuck or open. Go to step 4.

Yes

System powers on suggesting top case power on key circuit is open. Replace top case for open power-on key.

No

Power-on key circuit appears to be closed suggesting a stuck power-on key. Go to step 5.

Yes

Shorting power-on pads starts the system. Replace top case due to stuck poweron key.

No

Go to symptom table: No power/ not booting

Verify if power key now works correctly. 4. Remove two screws on metal cable cover to access keyboard connector. -Plug in a known good powered AC adapter. -Try to power system using power key

X14

-If system does not power on, use a conductive tool to short power-on pads on logic board. Make sure you don’t touch any other pins . - Verify if system powers on. 5. Disconnect the internal keyboard flex cable from logic board and use a conductive tool to short power-on pads on logic board (see image on left). Make sure you don’t touch any other pins. Verify if system powers on.

2011-02-22

X14

MacBook Pro (13-inch, Late 2011) Symptom Charts — Mechanical Issues: Thermals and Enclosure  105

System Runs Hot Unlikely cause: LCD, hard drive, optical drive

Quick Check Symptom

Quick Check

System Runs Hot • System feels very warm • Fan(s) not working • Fan(s) are full on

1. Verify the computer operating on a flat, hard surface and the vents are not blocked. 2. Verify the computer is not running hotter than expected for normal operation. If possible, compare to a similarly configured computer. 3. Reset SMC. 4. Inspect fan performance 5. Run thermal sensor test.

Deep Dive Check 1. Verify if the system is running as expected (compared to similar system).

2011-02-22

Result

Action

Yes

Use “Apple Portables: Operating Temperature” (Knowledge Base HT1778) to inform user it is operating normally.

No

Go to step 2.

2. Verify if there are runaway applications. See “Runaway applications can shorten battery run time” (Knowledge Base TS1473).

Yes

Check with the vendor for compatibility and software update.

No

Go to step 3.

3. Fans are typically on at minimum speed. Perform SMC reset and verify if the fans are running properly.

Yes

Go to step 5.

No

Fan(s) not running or always running at full speed. Go to step 4.

4. Reseat fan connection to logic board or test a known-good fan. Replace any fan which is not spinning or replace logic board which is not spinning a known-good fan. Verify if fan(s) are working properly.

Yes

Reseating or replacing bad fan resolved issue. Replace logic board if it does not work with known-good fan.

No

Go to step 5.

Code

X99 or M18

MacBook Pro (13-inch, Late 2011) Symptom Charts — Mechanical Issues: Thermals and Enclosure  106

5. Verify if the heatsink is installed properly with no damage to heat fins.

Yes

Go to step 7.

No

Replace missing screws or damaged heatsink. Go to step 6.

6. Verify if the system is running as expected.

Yes

Heatsink installed incorrectly. Issue resolved.

No

Go to step 7.

7. Heatsink thermal grease possibly missing or improperly installed during previous repair. Verify if correct thermal grease is present.

Yes

Replace heatsink with correct thermal grease type and retest. Go to step 8

No

Replace heatsink with correct thermal grease type and retest.

8. Run ASD/MRI tests for sensor monitoring.

Yes

Thermal module or other sensor reseat resolved issue.

No

Replace logic board if sensor error detected. Go to step 9.

Yes

Bad logic board. Issue resolved.

No

Use minimum configuration troubleshooting to isolate the issue.

9. After logic board replacement, verify if the computer is running as expected.

X10

X10

M23

Uncategorized Symptom Quick Check Symptom

Quick Check

Uncategorized Symptom

Verify if existing symptom code applies to the issue reported by the user. If not, document reported symptom and send feedback to smfeedback@apple. com stating that a suitable symptom code could not be found.

Unable to locate appropriate symptom code

2011-02-22

MacBook Pro (13-inch, Late 2011) Symptom Charts — Mechanical Issues: Thermals and Enclosure  107

Sensors Thermal Monitoring Errors Unlikely cause: display, HDD, SSD, AirPort/Bluetooth, speakers, microphone, keyboard

Quick Check Symptom

Quick Check

Thermal Monitoring Errors • Fan on full speed • Thermal monitoring leading to reduced CPU performance or system shutdown. • MRI reported thermal sensor error • Battery internal thermal sensor error • Battery not connected will activate fan on full speed due to missing thermal sensors.

1. Validate thermal characteristics of system. Is there a thermal concern of a runaway CPU application that might be activating fan at full speed? 2. Reset SMC. SMC monitors thermal sensors and controls CPU performance and system cooling based upon sensor readings. 3. Verify cooling fan is operational. The fan should be running at all times, 2000 RPM minimum. Fan on full speed can be thermal limit or a sensor cannot read error. 4. Run MRI and review sensors flagged as erred. Reminder: Thermal sensors external to logic board are in the battery and trackpad.

Deep Dive Check

2011-02-22

Result

Action

1. Reset SMC. Start up system on OS 10.6+ and characterize thermal concerns. If after warming up, does system show signs of thermal stress with fan running at excessive speed? Fan is always spinning. 2000 RPM is a minimum speed; excessive speed is above 4500 RPM.

Yes

Fan is on near full speed. Go to step 2.

No

Fan is normal at 2000 RPM or fan may not be spinning at all. Go to step 13.

2. Is system exhibiting a valid thermal concern? (Warm air flowing from fan or warm top/ bottom case)

Yes

Appears to be a system under stress, working to cool off while running OS applications. Go to step 3.

No

Fan is running fast for a system that does not appear to be overheating. Thermal monitoring may not be working correctly. Go to step 6.

Code

MacBook Pro (13-inch, Early 2011) — Symptom Charts — Sensors  108

2011-02-22

3. Inspect CPU processes using Activity Monitor to determine if specific application is in runaway mode: pushing CPU usage to the limit. Is there a CPU or GPU related application that is producing abnormal CPU processing and heating system?

Yes

Quit offending application to determine if root cause. Delete application system preference or restore application default settings and program code.

No

CPU process running normally. Thermal concern appears to be hardware related. Go to step 4.

4. Verify sensor reading using a recent reading of thermal results from MRI. Is temperature approaching or over range limit, flagged red or yellow?

Yes

Device related to the thermal sensor above or near limit needs troubleshooting to determine fault. Go to step 5.

No

Thermal stress noted running OS is not seen exceeding MRI thermal monitoring with EFI version of MRI. Restore OS on system as hardware appears to be operating correctly.

5. Inspect heatsink air vents, fan airflow, and heatsink thermal interface between CPU/GPU and heatsink if necessary to determine if cooling processes are working properly. Is heatsink or thermal interface part of the problem of thermal sensor(s) at or above thermal limit?

Yes

Replace heatsink and use proper amount of thermal grease.

X10

No

Replace logic board.

M18

6. Does MRI report a thermal sensor error for Battery Pack (TB0T, TB1T, or TB2T)? These thermal sensors are physically away from logic board. Ensure battery and trackpad are connected to system during MRI testing. SMC will spin fan at full speed. MRI will label missing sensors as “can’t read.”

Yes

Reseat battery to logic board connector or replace battery should internal thermal sensor continue to fail.

No

P19

Go to step 7.

MacBook Pro (13-inch, Early 2011) — Symptom Charts — Sensors  109

2011-02-22

7. Does MRI report a thermal sensor error for missing or abnormal reading for Trackpad/Palmrest (Ts0P) sensor? The trackpad device may have an open connection or damaged device. Reseat flex cable while inspecting for cable or connector damage (on both logic board and trackpad flex cable.

Yes

Troubleshoot connections to thermal sensor on trackpad. Go to step 8.

No

Go to step 11.

8. Is thermal sensor on trackpad restored by reseating trackpad flex cable? Ts0P sensor on trackpad assembly, aka Palmrest proximity sensor

Yes

Reseating trackpad flex cable restored connection–issue resolved. Replace cable if known-good cable restored sensor connection.

X03

No

Defective sensor or open connection to sensor. Go to step 9.

9. Disconnect display Airport, BT-camera cable connection at MLB. Is thermal sensor on trackpad restored by removing Airport, BT-camera cable from MLB circuitry?

Yes

Replace Display Clamshell.

No

Go to step 10.

10. Substitute a known-good trackpad to verify known-good parts will restore Palmrest proximity sensor. Is this sensor now present and a value near ambient temperature?

Yes

Replace trackpad

M18

No

Replace logic board.

M18

11. Does MRI report one or more thermal sensor(s) missing or can’t read for logic board related thermal sensors? - CPU (TC0D, TC0P, TC0C) - GPU, (TPCD, TP0P) - logic board (TM0P, Th1H) These thermal sensor are physically located on the logic board or inside the CPU/GPU.

Yes

Replace logic board for missing and failed thermal sensor(s).

M23

No

Go to step 12.

L17

MacBook Pro (13-inch, Early 2011) — Symptom Charts — Sensors  110

12. Inspect heatsink air vents, fan airflow, and heatsink thermal interface between CPU/GPU and heatsink if necessary to determine if logic board cooling processes are working properly. Is heatsink or thermal interface part of the problem of thermal sensor(s) at or above thermal limit?

Yes

Replace heatsink and use proper amount of thermal grease.

X10

No

Replace logic board.

M18

13. Is MRI reporting fan speed slow (less than 2000) RPM or stuck at 0? Inspect fan for foreign material, fan housing damage, and fan cable connection to logic board.

Yes

Replace fan if damaged or connector and cable are broken. Go to step 14.

X22

No

Fan appears to operate in normal range. Check repair by reviewing MRI thermal sensors. Go to step 6.

14. Substitute a known-good fan and verify fan is spinning at 2000 RPM. Is logic board spinning a known-good fan at 2000 RPM or slightly higher? Again inspect fan for foreign material, fan housing damage, and fan cable connection to logic board.

Yes

Replace fan.

X22

No

Replace logic board.

M18

Electrical Monitoring Errors Unlikely cause: display, AirPort/Bluetooth, speakers, microphone, top case

Quick Check

2011-02-22

Symptom

Quick Check

Electrical Monitoring Errors • MRI or ASD reports an electrical sensor error with value out of range. • MRI or ASD reports VP0R out of range due to test being performed on a battery only that is near empty.

1. Reset SMC. SMC monitors thermal sensors and controls CPU performance and core voltage settings based upon environmental evaluation. 2. Ensure battery capacity is at least 33% if MRI must run on battery only. Always use product AC adapter to verify battery charge circuity with MRI. 3. Always have a battery connected to system when testing MRI to verify battery charging circuits and battery internal thermal sensors.

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Deep Dive Check

Result

Action

Code

1. Reset SMC. Verify if MRI or ASD still reports a thermal or electrical sensor error. Is error result a thermal sensor error?

Yes

Go to Thermal Sensor Error troubleshooting steps.

No

If SMC reset resolved error, issue resolved else go to step 2.

2. Running MRI on battery only that is near empty may lead to internal voltages reaching lower limits. VP0R sensor may trigger a low voltage reading should battery be low and no adapter is supporting test. Is VP0R voltage sensor your only error being reported and adapter was not used during test?

Yes

Run MRI again with AC adapter connected.

No

VP0R and/or other electrical sensors are failing while testing with adapter support the test. Go to step 3.

3. Retest using a known good battery. Do any electrical sensor error remain?

Yes

Replace logic board.

M23

No

Replace battery.

P19

Uncategorized Symptom Quick Check

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Symptom

Quick Check

Uncategorized Symptom • Unable to locate appropriate symptom code

Verify whether existing symptom code applies to the issue reported by the user. If not, document reported symptom and send feedback to smfeedback4@ apple.com stating that a suitable symptom code could not be found.

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MacBook Pro (13-inch, Early 2011) — Symptom Charts MacBook Pro (13-inch, Early 2011)  113

 Apple Technician Guide

Take Apart MacBook Pro (13-inch, Early 2011)

© 2011 Apple Inc. All rights reserved.

General Information

Connector Types on Logic Board On the logic board are five types of connectors, each requiring special handling. Make sure you read these tips before disconnecting and installing the connectors.

Battery Connector • Use black stick or fingernails to pull up evenly on sides of connector. • Align connector over pins and press onto board when reconnecting. • Do not pull wires.

Low-Profile Solid Platform Flex •

•

Use black stick and gentle rocking motion to release tension to remove cable. Keep connector level to board and press evenly to install cable.

Examples: • optical drive • hard drive • trackpad • BIL

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Vertical Insertion (JST) • Use black stick under cable to remove. • Keep connector level to board when disconnecting and reconnecting. • Press evenly when reconnecting or connector can be tipped up and not fully seated. Examples: • fan • right speaker • left speaker • microphone

Locking Lever •

•

•

•

Flip up lever 90 degrees to remove cable. To protect the levers during board handling or shipping, leave levers open after cable removal. Slide cable into receptacle on same horizontal plane as logic board. Lock down lever after inserting cable.

Examples: • IR/SIL flex cable • keyboard

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Caution: Use black stick to push keyboard flex cable all the way into connector to prevent “no power” symptoms.

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Thin, Multi-Pin Horizontal Insert • Use fingernails or tweezers to remove evenly. • Slide connector into receptacle on same horizontal plane as board. Examples shown: • LVDS cable • camera cable

Caution: When disconnecting camera cable, remove gasket (9228752) and shim (922-9450) before disconnecting cable. Caution: Avoid touching adhesive side of shim; body oils degrade adhesive.

Replacement Caution: To prevent no video or a short to the logic board, be sure to place EMI gasket on camera cable— positioned precisely where shown—after cable is fully connected to logic board and shim is in place.

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Tools Caution: To prevent scratches or other cosmetic damage to the computer housing, use a soft cloth as a protective layer when removing and installing the external screws. The following tools are required to service a MacBook Pro (13-inch, Early 2011): • Clean, soft, lint-free cloth • ESD-safe workstation, including an ESD mat and wrist or heel strap • ESD bags (for storing ESD-sensitive parts while removed from unit) • Phillips #00 screwdriver, magnetized • Torx T6 screwdriver, magnetized • Torx T8 screwdriver, magnetized • Large tri-lobe #0 screwdriver (Apple part #922-8991) • Black stick (nylon probe, Apple part #922-5065) or other nonconductive nylon or plastic flat-blade tool • EMI-safe plastic or nylon tweezers for installing flex cables (optional) • Thermal grease syringe (Apple part #922-7144) • Alcohol wipes • Kapton tape • Permanent marking, felt-tip pen • Pencil with eraser • Foam wedge fixture for display assembly removal (Apple part #922-8779) • Magnifying glass, for reading serial number etched on bottom case • Digital volt meter (troubleshooting) For more information about tools, refer to: kBase #HT3452: Hand Tools for Desktop and Portable Repairs For more information about ESD, refer to: kBase #HT3451: Electrostatic Discharge Precautions and Myths AppleCare Service Training: ESD Precautions In addition, the following software programs are required for troubleshooting: • Apple Service Diagnostic (ASD) for MacBook Pro (13-inch, Early 2011): version 3S144 or later • Apple Hardware Test (AHT) for MacBook Pro (13-inch, Early 2011): version 3A208 or later • Mac Resource Inspector (MRI) • Notebook Adapter Diagnostic (NAD)

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Reassembly Steps When no replacement steps listed, replace parts in exact reverse order of Removal procedure.

Note About Images in This Guide Because a pre-production model was used for most images in this guide, you may notice small differences in appearance between the image pictured and the computer you are servicing. However, although appearance may differ, steps and sequence are the same unless noted.

Screw Sizes All screw sizes shown are approximate and represent the total length of the screw.

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Bottom Case

First Steps • • • • •

Shut down computer. Unplug all cables. Wait 10 minutes Put on ESD strap. Place computer face down on a clean, flat surface.

Tools • ESD wrist strap • Clean, soft, lint-free cloth • Phillips #00 screwdriver, magnetized • Black stick • Magnifying glass

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Removal Caution: To prevent scratches, use a protective cloth when working with metal tools.

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1

Remove Phillips #00 screws: (3) 922-8666 (13.5mm)

(3) 922-8972 (3mm)

(4) 922-9522 (3mm shoulder)

Important: Screws at sides and front of computer must be removed and installed at an angle. Reassembly Note: Install screws in order shown. If sequence is not followed, bottom case might wobble when placed on level surface.

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2

Loosen and remove bottom case.

Warning: If performing any other repairs, be sure to disconnect battery cable.

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Replacement 1

When installing a new bottom case, retain original bottom case until repair is complete. Before installing replacement bottom case, write serial number on inside as shown here. You might need a magnifying glass to read serial number on original bottom case. Refer to Transferring the Serial Number.

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Battery

First Steps Remove: • Bottom Case

Important: Battery removal is only required when replacing the battery, BIL, trackpad, or top case. Other internal repairs require disconnecting the battery cable but not removing the battery.

Tools • ESD wrist strap • Clean, soft, lint-free cloth • Black stick • Large tri-lobe #0 screwdriver (922-8991)

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Removal 1

Use black stick or fingernails to evenly disconnect battery cable from logic board.

2

Remove tri-lobe #0 screws: (1) 922-9227 (5.5mm)

(1) 922-9226 (13.5mm)

3

Peel up battery warning label from optical drive and midwall only. If same battery is to be reinstalled, keep warning label attached to battery. (Replacement battery includes new warning label.)

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4

Use pull-tab to tilt up battery. Lift toward the logic board, then pull up to remove from top case.

Warning: Underside of battery has a nonconductive cover. • Do not puncture or press on battery. • Hold battery by edges only. • If setting battery aside, make sure surface is clean—free of dust, dirt, screws, etc. Warning: If battery cover is punctured, do not re-use battery.

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Reassembly 1

Slide front edge of battery under 3 tabs.

2

Install 2 screws (longer screw near cable connector). Note: If installing new battery, attach battery warning label (refer to battery inbox instructions).

3

If performing other repairs, be sure to leave battery cable disconnected. Otherwise, align battery connector over pins, connect battery cable to logic board and reassemble computer.

4

Press battery indicator light to check charge level.

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Memory

First Steps Remove: • Bottom Case

Tools • ESD wrist strap • Clean, soft, lint-free cloth

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Removal

Before you begin this procedure, disconnect battery from logic board. Failure to do so could damage computer.

Memory modules must be: • 30 mm (1.18 inches) • 2 GB, or 4 GB • 204-pin • PC3-8500 DDR3, SO-DIMM 1333 MHz RAM

1

The MacBook Pro (13-inch, Early 2011) comes with a minimum of 4 GB (two 2 GB modules) of 1333 MHz Double Data Rate 3 (DDR3) Synchronous Dynamic Random-Access Memory (SDRAM) installed. There are two slots that can accept SDRAM Small Outline Dual Inline Memory Modules (SO-DIMMs). The slots are stacked on the logic board under the bottom case. For best performance, memory should be installed as pairs with an identical memory module in each slot. The maximum memory for both models is 8 GB, with a 4 GB module installed in each slot.

Press out 2 ejection levers until memory card tilts up completely,

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2

With memory card tilted up, make sure you can see the halfcircle notches on either end of card. If not, press ejection levers again.

3

Pull out memory card.

Important: Hold card by edges only. Do not touch gold connectors. Note: Memory cards might have harmless white residue on gold connectors.

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Replacement 1

Install memory cards at an angle, one at a time. If installing just one card, install it in lower slot.

Note: Memory cards might have harmless white residue on gold connectors.

2

Press memory card down until levers click into place in the halfcircle notches on either end of card.

3

If you installed additional memory, verify that the computer recognizes it.

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Rear Hard Drive Bracket

First Steps Remove: • Bottom Case

Tools • ESD wrist strap • Clean, soft, lint-free cloth • Phillips #00 screwdriver, magnetized

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Removal 1 Loosen 2 Phillips #00 captive screws.

2 Lift out bracket.

Reassembly Note: Make sure 2 orange and black rubber grommets are included in bracket before installing it.

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AirPort/Bluetooth Flex Cable

First Steps Remove: • Bottom case • Battery

Tools • Clean, soft, lint-free cloth • ESD wrist strap and mat • Black stick

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Removal 1

Use black stick to carefully peel back the conductive wrap covering the flex cable.

2

With black stick, disconnect both ends of flex cable.

3

Remove cable from bottom case.

Note: The conductive wrap may lose its adhesiveness after repeated unpeeling and re-sticking. Use kapton tape to hold conductive wrap in place if adhesiveness is lost.

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AirPort/Bluetooth Card With Holder First Steps Remove: • Bottom case • Battery • AirPort/Bluetooth flex cable • Camera Cable from logic board

Tools • Clean, soft, lint-free cloth • ESD wrist strap and mat • Magnetized Phillips #00 screwdriver • Black stick (1 or 2)

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Removal 1

Disconnect camera cable and AirPort/ Bluetooth cables from logic board. Note: Lift gently to disconnect camera cable from its routing. Cable is held in place with adhesive. When rerouting cable, secure it using same adhesive.

Note: When disconnecting camera cable, use two black sticks (or one black stick, alternating sides) to disconnect cable evenly.

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2 • •

Remove 3 screws: 2 (8.1 mm) 922-9107 1 (4.5 mm) 922-8744

3

IMove the card up and to the right.

4

Disconnect cables from card 1 Bluetooth antenna cable 3 AirPort antenna cables

• •

Note: Lift metal connector of each cable straight up

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5

Disconnect AirPort/ Bluetooth flex cable from card and set cable aside. Note: You must first peel back tape covering flex cable’s connector.

6

Peel back wrap covering card and underside of holder.

7

To remove card from holder, remove 3 (2.5 mm) 922-9761 screws and lift card from holder.

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8

If you are removing card holder from top case, use a black stick or needlenose pliers to pry cables from the holder’s channels, and remove card holder from case.

Replacement Note: Reroute cables in cardholder as shown. Insert cables onto card before screwing card carrier to top of optical drive. Inserting cables while carrier is on top of optical drive can damage the optical drive.

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Replacement

Important: Every time you install a replacement AirPort/Bluetooth card or card holder, you must also replace the card’s thermal pad and conductive wrap. • Cards and card holders are provided as kits, which include the thermal pad and 3 conductive wraps (designed for 3 different models). • Use the illustration below to select the MacBook Pro (13-inch, Early 2011) wrap, marked with yellow arrow. • Discard remaining 2 wraps.

Front of wrap

Back of wrap

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1

If you haven’t already, remove original conductive wrap from card and card holder.

2

Peel off protective film from back of thermal pad and install pad in card holder as shown

3

Install 3 screws (9229761 2.mm). Install AirPort/Bluetooth card in holder

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4

Connect AirPort/ Bluetooth flex cable to card..

5

Do the following to install replacement wrap: • Peel off larger bottom section of white protective backing from adhesive side of wrap. Caution: Do not peel off black mylar.

• Place wrap over AirPort/Bluetooth card. Smooth down edges of wrap around card so it adheres to holder. Note: Do not press on middle of wrap, as this may damage card.

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• Peel remaining backing from wrap. Secure wrap over edge and top side of holder, being careful to cover flex cable connector. Verify complete adhesion on all edges of wrap.

Replacement Notes: Make sure small tab on holder inserts under edge of black bracket on inside of top case. Tab is shown normal size in this drawing.

Be sure to install grounding cables over the carrier as shown.

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Hard Drive

First Steps Remove • Bottom Case • Rear Hard Drive Bracket

Caution: Make sure data is backed up before removing hard drive.

Tools • ESD wrist strap • Clean, soft, lint-free cloth • Phillips #00 screwdriver, magnetized • Torx T6 screwdriver, magnetized

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Removal

Before you begin this procedure, disconnect battery from logic board. Failure to do so could damage computer.

1

Make sure rear hard drive bracket has been removed.

2

Use pull tab to tilt hard drive up. Be careful not to pull too far or too fast. There is a delicate flex cable running underneath drive.

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3

Note flex cable underneath hard drive. Be careful not to strain cable.

4

With a Black Stick disconnect hard drive flex cable connector.

5

Follow safe handling of hard drive: Hold by sides only. Do not press drive. Do not touch connector. Do not touch circuitry.

• • • •

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Replacement 1

Make sure 4 orange and black rubber grommets are installed in top case before installing hard drive.

2

Make sure (4) T6 mounting screws are installed on drive. Replacement drive should include mounting screws, but if not, transfer them from old drive.

3

Attach flex cable connector and tilt hard drive into top case.

4

Install rear hard drive bracket and tighten captive screws.

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Reinstalling Software that Came with the Computer Use software install discs that came with the computer to reinstall Mac OS X and any bundled applications. Important: Apple recommends backing up data before restoring software. Because the “Erase and Install” option erases the hard drive, you should back up essential files before installing Mac OS X and other applications. Apple is not responsible for any lost data.

Installing Mac OS X To install Mac OS X, follow these steps: 1.

Back up essential files.

2. Make sure power adapter is connected and plugged in to a powered wall outlet. 3. Insert Mac OS X Install DVD that came with the computer. 4. Double-click “Install Mac OS X”. 5. Follow onscreen instructions. Note: To restore computer to original factory settings, click Options in the “Select a Destination” pane of the Installer, and then select “Erase and Install.” If you choose “Erase and Install,” you will see a message reminding you to use the Applications Install DVD to reinstall bundled applications that came with the computer. 6. When the installation is complete, click Restart. 7.

Follow prompts in Setup Assistant to set up the user account.

Installing Applications If you reinstall Mac OS X and select the “Erase and Install” option, you must reinstall bundled applications that came with the computer, such as the iLife applications. To install applications that came with the computer, follow these steps: 1.

Make sure power adapter is connected and plugged in to a powered wall outlet.

2. Insert the Applications Install DVD that came with the computer. 3. Double-click “Install Bundled Software”. 4. Follow onscreen instructions. 5. When installation is complete, click Close.

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Front Hard Drive Bracket

First Steps Remove: • Bottom Case • Rear Hard Drive Bracket • Hard Drive Note: The front hard drive bracket includes a combination flex cable for: • hard drive • IR sensor/sleep LED indicator Caution: Be careful when handling flex cable. Do not flatten or reshape flex cable bends, and avoid moving cable unnecessarily. Repeated movement at cable bends may damage internal wiring and require cable replacement.

Tools • ESD wrist strap • Clean, soft, lint-free cloth • Black stick • Phillips #00 screwdriver, magnetized

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Removal 1 Disconnect cable from logic board.

2 Remove Phillips #00 screws at flex cable: (2) 922-9036 (2.9mm)

3 Remove Phillips #00 screws at front hard drive bracket: (2) 922-9105 (9.7mm)

4 Peel up IR sensor/ sleep LED cable from adhesive on top case.

Replacement 1 Insert front hard drive bracket screws.

2 Press flex cable adhesive to top case.

3 Insert flex cable screws.

4 Attach flex cable to logic board. Note: Press cable straight down when installing. Be carfeful not to bend the cable.

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Optical Drive First Steps Remove: • Bottom Case • Battery • Airport/Bluetooth Flex cable • Move Airport/ Bluetooth card slightly to the right • Read Hard Drive Bracket • Remove Hard Drive flex cable screws

Tools • ESD wrist strap • Clean, soft, lint-free cloth • Black stick • Phillips #00 screwdriver, magnetized

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Product Name Take Apart — Product Name 1   53

Removal 1

Before you begin this procedure, disconnect battery from logic board. Failure to do so could damage computer.

2

Remove hard drive rear bracket and remove Hard Drive Flex cable screws. This allows more freedom for the flex cable when you remove the optical drive.

Caution: Take care moving the flex cable. Do not move, reshape or bend it back more than 90 degrees. Excessive handling may damage copper tracing within the cable and require cable replacement.

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Product Name Take Apart — Product Name 1   54

3

• •

4

Use black stick to carefully disconnect 2 flex cables from logic board: optical drive hard drive

Remove Phillips #00 screws: (3) 922-8662 (2.5mm):

Reassembly Note: Press cables straight down when installing.

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Product Name Take Apart — Product Name 1   55

Replacement 5

Replacement Note: If installing a new optical drive, transfer short flex cable from old drive to new drive.

mportant: Handle drive by sides only. Do not press or squeeze the top or bottom of optical drive Important: Do not touch sensor on top case underneath optical drive.

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Product Name Take Apart — Product Name 1   56

Optical Drive Flex Cable

First Steps Remove: • Bottom Case • Battery • Airport/Bluetooth Flex cable • Move Airport/ Bluetooth card slightly to the right • Optical Drive

Tools • ESD wrist strap • Clean, soft, lint-free cloth • Black stick

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Removal 1 Handle optical drive by sides only.

2 Evenly disconnect flex cable from drive.

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Right Speaker / Subwoofer

First Steps Remove: • Bottom Case • Battery • Airport/Bluetooth Flex cable • Move Airport/ Bluetooth card with holder slightly to the right • Hard Drive flex cable screws • Optical Drive

Caution: Do not touch soft speaker cones.

Tools • ESD wrist strap • Clean, soft, lint-free cloth • Kapton tape • Black stick • Phillips #00 screwdriver, magnetized

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Removal 1

Disconnect cables from logic board.

2

Remove 5 screws: 1 (922-8744 4.5mm), 2 (9.8) and 2 (922-9778 2.5mm) screws on Airport/Bluetooth carrier to separate the Airport/Bluetooth module from the speaker.

3

Remove Airport/ Blutooth card carrier and Optical Drive.

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Reassembly Note: Apply Kapton tape on flex cable if conductive wrap looses adhesivness.

4

Pry up speaker body from top case to loosen adhesive.

Replacement 1

Peel adhesive backing off speaker body and install in top case.

2

Reassamble and follow cable routing

3

Note: Antenna grounding tine must be secured with screw for reassembly

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Trackpad First Steps Remove: • Bottom Case • Battery

Note: A replacement trackpad includes: • (2) metal flexures • (4) black Phillips #00 screws • (4) silver Phillips #00 screws • (1) T6 set screw

Tools • • • •

ESD wrist strap Sticky (Post-it) notes Black stick Phillips #00 screwdriver, magnetized • Torx T6 screwdriver, magnetized

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Removal 1

Disconnect trackpad flex cable from logic board.

2

Remove 8 Phillips #00 screws from flexures (4 black inner screws to top case; 4 silver outer screws to trackpad)

3

Remove 1 large T6 set screw.

4

Dispose of old screws; they do not hold securely if reused.

5

Remove 2 flexures (thin metal pieces) from top case.

6

Dispose of old flexures; they are matched to each individual trackpad by thickness.

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7

Hold trackpad and press down on edge closest to logic board.

8

Slide trackpad down and back towards keyboard to clear supports in front edge of top case.

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9

Remove trackpad from top case, taking care to route flex cable through hole.

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Replacement Important: Dispose of old flexures and screws, and only use new ones included with trackpad kit.

1

Align flexures onto top case.

2

Install (2) black screws (1.2mm) in the center of each flexure in the order shown.

3

Use black stick to carefully route flex cable through guide hole.

4

Pivot trackpad into place, inserting front edge first.

Important: Minimize rubbing edges of trackpad against top case while installing. This could cause tiny cracks to form on the trackpad.

5

Loosely insert (4) silver screws (0.9mm) into outer holes of flexures in order shown. Do not tighten yet.

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6

On the palm rest, insert one sticky (Post-It) note into gap on each of the four sides of trackpad. If you cannot use a full size you can tear full size in half to use for alignment.

7

Fold sticky notes over so that top case can be laid flat.

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8

Tighten 4 silver outer screws at flexures.

9

Inspect that gaps between trackpad and top case are even on all sides. If not, loosen screws and adjust.

10 Connect flex cable to logic board.

11 Insert large T6 set screw.

12 Slowly turn set screw in small increments until trackpad has a normal clicking motion. Important: Do not overtighten set screw or you may damage trackpad.

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LVDS Cable Guide

First Steps Remove: • Bottom Case

Tools • ESD wrist strap • Clean, soft, lint-free cloth • Phillips #00 screwdriver, magnetized

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Removal 1

Disconnect LVDS cable and remove Phillips #00 screws: 922-8658 (7mm)

(1) 922-9458 (5mm)

2

Lift out LVDS cable guide.

Reassembly Note: Align locator pin to hole in top case.

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Display Clamshell First Steps Remove: • Bottom Case • Airport/Bluetooth • Right Speaker • LVDS Cable Guide

Tools • ESD wrist strap • Clean, soft, lint-free cloth • Foam wedge fixture • Phillips #00 screwdriver, magnetized • Torx T6 screwdriver, magnetized • Torx T8 screwdriver, magnetized

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Removal

Before you begin this procedure, disconnect battery from logic board. Failure to do so could damage computer.

1

Locate LVDS cable connection to logic board.

2

Peel EMI gasket (922-9783) off LVDS cable connector, towards fan.

3

Disconnect LVDS cable: grasp black tab and gently swing LVDS lock bar up and back to unlock cable.

Caution: Do not pull on black tab or metal lock bar. Pulling on tab to remove LVDS cable will likely result in metal lock bar being torn off cable body. This bar is only to disengage lock from LVDS connector. A broken lock bar results in a display assembly replacement.

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4

Slide cable out of connector by pulling cable. Do not pull black tab or lock bar.

5

Open display to 90 degrees, and place unit on foam wedge service fixture.

6

Remove screws: Torx 8 (6) 922-9451 (6.5mm)

7

Separate display assembly from top case.

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Replacement Aligning Display to Top Case

1

Place display on foam wedge service fixture.

2

Install only center screws:

3

Move computer from wedge, and carefully close display.

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4

With computer closed and flat on table, check alignment where display meets top case. If necessary, slightly loosen 2 center screws, adjust alignment, and tighten screws.

5

Install remaining 4 screws in order shown while unit is still closed.

6

Make sure camera cable is properly routed over end of Airport/Bluetooth carrier card. Be sure to install grounding cables over the carrier as shown.

Reassembly Caution: When connecting LVDS and camera cables, make sure they are fully connected. For camera cable, place shim behind connector so it helps secure cable. 2011-03-29

MacBook Pro (13-inch) Take Apart — Display Clamshell  175

Display Hinge Behavior MacBook Pro models have a unique counterbalanced clutch system which was designed so that when display is vertical with respect to the ground, it will remain in place regardless of the angle of the base. Moving display past vertical allows hinges to release and display to close. This is normal behavior and no repair is necessary. For more information, and to watch a video of normal hinge behavior, refer to kBase #HT3304: MacBook Pro: Display hinge behavior.

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MacBook Pro (13-inch) Take Apart — Display Clamshell  176

Display Clutch Cover

First Steps Remove: • Bottom Case • AIrport/Bluetooth Carrier • LVDS Cable Guide • Display Clamshell

Tools • ESD wrist strap • Clean, soft, lint-free cloth

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MacBook Pro (13-inch) Take Apart — Display Clutch Cover  177

Removal 1

Cover display face with clean, soft cloth.

2

Holding left hinge, slide clutch cover 1/4 inch (6.35 mm) away from LVDS cable.

3

Press down on clutch cover to loosen hooks inside.

4

Tilt up end of clutch cover as you roll it toward display face.

5

Remove clutch cover.

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MacBook Pro (13-inch) Take Apart — Display Clutch Cover  178

Replacement 1 • •

Note shape of clutch cover: flat at bottom curved at top

2

Make sure flat edge is at bottom of display.

3

Tilt clutch cover onto end with longer cable.

4

Lower clutch cover onto display assembly.

5

Listen for snapping sound as hooks engage.

6

Check for good fit. Avoid: gaps bulges pinched cables

• • •

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MacBook Pro (13-inch) Take Apart — Display Clutch Cover  179

Fan

First Steps Remove: • Bottom Case

Tools • ESD wrist strap • Clean, soft, lint-free cloth • Black stick • Torx T6 screwdriver, magnetized

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MacBook Pro (13-inch) Take Apart — Fan  180

Removal

Before you begin this procedure, disconnect battery from logic board. Failure to do so could damage computer.

1

Use black stick to disconnect fan cable from logic board.

2

Remove screws: Torx T6 (1) 922-8645 (6.5mm) (1) 922-9455 (5.5mm) (1) 922-9454 (4.5mm)

3

Tilt up fan and remove from unit.

Caution: Do not touch heatsink.

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MacBook Pro (13-inch) Take Apart — Fan  181

Logic Board

First Steps Remove: • Bottom Case • Memory • Fan • LVDS Cable guide

Tools • ESD wrist strap • Clean, soft, lint-free cloth • Black stick • Torx T6 screwdriver, magnetized • Tweezers (optional)

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MacBook Pro (13-inch) Take Apart — Logic Board  182

Removal

Before you begin this procedure, disconnect battery from logic board. Failure to do so could damage computer. Caution: Refer to Connector Types for important shim details.

1 • • • •

Disconnect 12 cables if they haven’t already been disconnected: 2 locking lever 4 platform flex 2 low-profile horizontal 1 vertical insert

Note: You may use plastic tweezers to remove and reinstall locking lever flex cables. 1. LVDS 2. right speaker 3. camera 4. Bluetooth 5. optical drive 6. hard drive/IR/sleep 7. trackpad 8. keyboard 9. keyboard backlight 10. fan 11. Battery 12. BIL

Caution: The locking levers at the cable connectors are fragile. To protect the delicate levers during handling or shipment open the locking levers after the cables are removed. Once the logic board is back in the top case and the cables are installed, be sure to lock down the levers.

Note: Keyboard backlight 2011-03-29

MacBook Pro (13-inch) Take Apart — Logic Board  183

flex cable connector is secured with a small black label (922-9460).

2

Remove screws:

(5) 922-9453 (3mm)

:Torx 6 (1) 922-9452 (4 mm)

3

Tilt up left side of board, and pivot logic board away from ports. Caution: Make sure cables are not pinched.

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MacBook Pro (13-inch) Take Apart — Logic Board  184

4 • •

Tilt board vertically and locate on back side of logic board: microphone cable MagSafe board cable

Note: Microphone cable runs underneath left speaker cable. MagSafe cable wraps around microphone cable.

5

Disconnect cables and unroute microphone cable from speaker.

Caution: Be careful not to strain or pinch microphone cable. Reassembly Note: If tape covers microphone connector, reapply tape or use Kapton tape.

6

If reinstalling same logic board, do not remove left speaker or heatsink. If replacing logic board with a new one, transfer left speaker and heatsink. Take care not to rip foam pads on left speaker when removing from old logic board.

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MacBook Pro (13-inch) Take Apart — Logic Board  185

Replacement 1 • • • •

On back side of logic board, connect: left speaker heatsink microphone cable MagSafe cable

2

When tilting board into top case, make sure no cables are pinched.

3

Check that ports align with top case. Insert an SD card into SD slot and an audio connector to ensure proper alignment while tightening screws.

4

Install front screw bracket and screws in order shown.

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MacBook Pro (13-inch) Take Apart — Logic Board  186

Left Speaker

First Steps Remove: • Bottom Case • Memory • Fan • Logic Board Note: Left Speaker is attached to bottom side of logic board.

Caution: Do not touch soft speaker cone. Do not touch heatsink or gold connectors.

Tools • ESD wrist strap • Clean, soft, lint-free cloth • Kapton tape

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MacBook Pro (13-inch) Take Apart — Left Speaker  187

Removal 1

Disconnect speaker cable from logic board.

Reassembly Note: If tape covers speaker connector, reapply tape or use Kapton tape.

2

Lift left speaker by cable guide tabs. Caution: If transferring left speaker to a new logic board, take care not to rip foam pads when removing from old logic board.

3

Carefully pinch & peel away foam pad remnants on logic board before installing a new replacement speaker.

Caution: Be very careful not to damage small, delicate components on the logic board when removing speaker and foam pads.

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MacBook Pro (13-inch) Take Apart — Left Speaker  188

Replacement 1

Make sure left speaker and logic board are free of dust and plastic burrs.

2

If installing a new left speaker, remove paper backing from four foam pads and press speaker into place on back side of logic board.

3

Connect speaker cable to logic board and cover with black tape or Kapton tape.

4

Loop speaker cable through MagSafe cable. MagSafe cable will press down on the speaker cable and shorten the length if speaker cable isn’t looped through.

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MacBook Pro (13-inch) Take Apart — Left Speaker  189

MagSafe Board

First Steps Remove: • Bottom Case • Memory • Fan • Logic Board

Tools • ESD wrist strap • Clean, soft, lint-free cloth • Torx 6 screwdriver, magnetized

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MacBook Pro (13-inch) Take Apart — MagSafe Board  190

Removal 1

Remove screws: Torx 6 (2) 922-9455 (7mm)

2

Tilt out MagSafe board and remove from top case.

Reassembly Important: Connect unplugged external power adapter cable to MagSafe port to make sure port stays completely aligned in top case. Note: Install screws to MagSafe board before installing logic board. Note: Make sure MagSafe cable is routed away from screw standoff, as shown.

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MacBook Pro (13-inch) Take Apart — MagSafe Board  191

Heatsink

First Steps Remove: • Bottom Case • Memory • Fan • Logic Board Note: Heatsink is attached to bottom side of logic board.

Tools • ESD wrist strap • Clean, soft, lint-free cloth • Phillips #00 screwdriver, magnetized • Alcohol pads • Thermal grease syringe (922-7144) • Black stick

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MacBook Pro (13-inch) Take Apart — Heatsink  192

Removal

Caution: Do not grasp heatsink arm:

1

Remove Phillips #00 screws (with springs): (3) 922-8799 (8.5mm)

Reassembly Note: Install screws 1/2 way first; then tighten.

2

Keeping heatsink parallel to logic board, gently push heatsink forward to loosen adhesive bond to logic board.

Caution: Do not pull heatsink.

3

Keeping heatsink level, lift heatsink away from logic board.

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MacBook Pro (13-inch) Take Apart — Heatsink  193

4

Scrape off thermal grease, and use alcohol pad to clean thermal pads and chips.

Replacement Note: New heatsinks include pre-applied thermal grease. Follow steps 1-2 only if reinstalling a heatsink.

1

Use a pen to mark the syringe in thirds.

Caution: Syringe (9227144) contains enough thermal grease for 3 chips. Because this computer has only 1 chips, use only 1/3 of syringe contents.

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MacBook Pro (13-inch) Take Apart — Heatsink  194

2

Inject 1/3 of grease on chip.

3

Lower heatsink over logic board.

4

Install Phillips #00 screws (with springs): (3) 922-8799 (8.5mm)

Reassembly Note: Install screws 1/2 way first; then tighten.

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MacBook Pro (13-inch) Take Apart — Heatsink  195

Microphone Cable

First Steps Remove: • Bottom Case • Memory • Fan • Logic Board • LVDS Cable Guide

Caution: Do not strain microphone cable.

Tools • ESD wrist strap • Clean, soft, lint-free cloth • Black stick • Pencil with an eraser

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MacBook Pro (13-inch) Take Apart — Microphone Cable  196

Removal 1

Use black stick to pry up microphone gasket.

2

Remove any adhesive remnants from top case.

Replacement 1

Remove paper backing from gasket.

2

Use a pencil eraser to seat microphone gasket in top case. Note: An improperly seated microphone gasket could result in electronic noise.

3

Make sure microphone cable is not pinched when installing LVDS cable guide.

4

To route microphone cable, refer to Logic Board section.

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MacBook Pro (13-inch) Take Apart — Microphone Cable  197

Sleep Sensor / Battery Indicator Light (BIL) First Steps Remove: • Bottom Case • Battery • Memory • Fan • Logic Board

Tools • ESD wrist strap • Clean, soft, lint-free cloth • Phillips #00 screwdriver, magnetized • Piece of tape

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MacBook Pro (13-inch) Take Apart — Sleep Sensor / Battery Indicator Light (BIL)  198

Removal 1

Place tape over BIL button on outside of top case, to prevent it from falling out.

2

Remove Phillips #00 screws: (3) 922-XXXX (2mm)

Replacement Note: Install screws in order shown.

3

Peel up cable adhesive and remove BIL board from top case.

2011-02-22

MacBook Pro (13-inch) Take Apart — Sleep Sensor / Battery Indicator Light (BIL)  199

Reassembly Note: Before replacing the BIL board, check that: • long rubber gasket is assembled on top of the LED row • BIL button is installed in the top case

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MacBook Pro (13-inch) Take Apart — Sleep Sensor / Battery Indicator Light (BIL)  200

Center Bracket

First Steps Remove: • Bottom Case • Memory • Optical Drive • Right Speaker • Fan • Logic Board

Tools • ESD wrist strap • Clean, soft, lint-free cloth • Phillips #00 screwdriver, magnetic

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MacBook Pro (13-inch) Take Apart — Center Bracket  201

Removal 1

Remove Phillips #00 screws: (1) 922-8648 (9.5mm)

(1) 922-8744 (4.5mm)

2

Remove center bracket from top case.

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MacBook Pro (13-inch) Take Apart — Center Bracket  202

Top Case

First Steps Remove: • Bottom Case • Battery • Memory • Rear Hard Drive Bracket • Hard Drive • Bluetooth Flex Cable • Airport/BT Carrier • Optical Drive • Right Speaker/ Subwoofer • LVDS Cable Guide • Display Clamshell • Fan • Logic Board • MagSafe Board • Microphone Cable • Center Bracket • Trackpad

Tools No tools are required for this procedure. With the first steps completed, top case is the remaining part.

2011-03-29

A replacement top case includes the following parts, which are also available separately: • front hard drive bracket with IR/sleep/HD cable • sleep sensor/battery indicator light (BIL) Replacement Note: Before assembling unit, be sure to first transfer the following parts from old top case to replacement top case: • center bracket • microphone cable • MagSafe board • right speaker / subwoofer • Trackpad

MacBook Pro (13-inch) Take Apart — Top Case  203

 Apple Technician Guide

Views MacBook Pro (13-inch, Early 2011)

© 2011 Apple Inc. All rights reserved.

Exploded Views Main Assembly #1

Housing, Bottom Case 922-9779

Battery, Lithium Ion 661-5557, US/Canada FE661-5557, Far East J661-5557, Japan ZM661-5557, International

Bracket, Front Hard Drive, with IR/Sleep/HD Cable 922-9771

Bracket, Rear Hard Drive 922-9065 Hard Drive 661-5862, 320 GB, 5400 661-5863, 500 GB, 5400 661-5864, 750 GB, 5400 661-5930, 128 GB, SSD 661-5931, 256 GB, SSD 661-5932, 500 GB, SSD

Optical Drive, Super 661-5865 Cable, Optical Drive Flex 922-9770

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MacBook Pro (13-inch) Views — Exploded Views  205

Main Assembly #2 Guide, LVDS Cable 922-9448 Fan 922-8620 Memory SDRAM, DDR3 1333, SO-DIMM 661-5860, 2 GB 661-5861, 4 GB Not Pictured: Gasket, EMI, LVDS 922-9783 Label, Keyboard Backlight Flex Cable 922-9460 Airport/BT Card 661-5867 Airport/BT Card Carrier 076-1381 Right Speaker 922-9782

Bracket, Center 922-9782 Housing, Top Case with Keyboard, Backlit 661-5871, US Note: Regional top cases have same base part#, but include a language code prefix (i.e., F661-5871 for French)

2011-03-29

Board, Logic 661-5869, 2.30 GHz 661-5870, 2.70 GHz

Heatsink 922-9784 Left Speaker 922-9772 Microphone Cable 922-9059 Board, MagSafe, with Cable 922-9307 Sleep Sensor/ Battery Indicator Light 922-9523

Trackpad 922-9773

MacBook Pro (13-inch) Views — Exploded Views  206

Display Assembly

Clutch Cover, Display 922-9789

Display Clamshell, Glossy 661-5868

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MacBook Pro (13-inch) Views — Exploded Views  207

Screw Chart 076-1379 Torx 6

922-9452 Torx 6

Included in Logic Board Kit

MLB to center bracket (front),

922-9036

922-9777 Phillips #00

922-8648 Phillips #00

AP/BT Carrier to Top Case

Center bracket (top), Right Speaker to Center Bracket

922-9453 Torx 6

922-8744 Phillips #00

922-9105 Phillips #00

MLB to top case (front)

Center bracket to top caser

HDD bracket front to top case

922-9454 Torx 6

922-9455 Torx 6

922-8662 Phillips #00

Fan to MLB

Fan to center bracket, Magsafe

Bracket to ODD ODD to TOP Case

Phillips #00

Front flex to top case

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922-8799 Phillips #0

Heatsink with springs (3)

MacBook (13-inch, Aluminum, Late 2008) Views — Screw Chart  208

2011-03-29

922-9226 Tri-Lobe

922-9227 Tri-Lobe

922-9458 Phillips #00

Battery cover to top case

Battery cover to top case

LVDS cable guide to top case (right)

922-8658 Phillips #00

922-8972 Phillips #00

922-9522 Phillips #00

LVDS cable guide to top case (left)

Bottom case to top case (3)

Bottom case to top case (4)

922-9451 Torx 8

922-9778 Phillips #00

922-8666 Phillips #00

Display assembly hinges

Speaker,AP/BT Carrier

Bottom case to top case (3)

MacBook (13-inch, Aluminum, Late 2008) Views — Screw Chart  209

Screw Location Diagrams Bottom Case All screw sizes shown are approximate and represent the total length of the screw.

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MacBook Pro (13-inch) Views — Screw Location Diagrams  210

Main Modules All screw sizes shown are approximate and represent the total length of the screw.

Optical Drive, Airport/BT, HD Flex cable, HD Bracket, Speaker, Fan

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MacBook Pro (13-inch) Views — Screw Location Diagrams  211

Logic Board, MagSafe Board, LVDS Cable Guide

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MacBook Pro (13-inch) Views — Screw Location Diagrams  212

Battery

Display

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MacBook Pro (13-inch) Views — Screw Location Diagrams  213

Internal View MacBook Pro (13-inch, Early 2011) Bottom Case Removed

2011-03-29

MacBook Pro (13-inch) Views — Internal View  214

External Views Front View

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MacBook Pro (13-inch) Views — External Views  215

Slot View

Port View

A = MagSafe Power B = Gigabit Ethernet (10/100/1000 Base-T) C = FireWire 800 D = Thunderbolt / Mini DisplayPort* E = USB 2.0 F = SD card slot G = Headphone Out/Optical Digital Audio Out H = Battery Indicator Light (BIL) Button

*This port connects Thunderbolt-compatible devices for high-speed data transfer or an external display that uses Mini DisplayPort. The port functions as a normal Mini DisplayPort; it supports both displays with MiniDisplay Port and MiniDisplay Port adapters.

2011-03-29

MacBook Pro (13-inch) Views — External Views  216