Marketing writer, marketing manager, marketing sales manager, writer, researcher, creative manager, customer service man...
Claudia Julian 435 West 57th Street, Apt 6P New York, NY 10019 (917) 689-1410-cell
[email protected] Theatre marketing professional with outstanding managerial and creative skills Team leader with the ability to motivate people, meet goals, and perform under pressure Broadway Across America/Key Brand Entertainment 2008-2010 Theatre producing and presenting organization Assistant Group Sales Manager o Created sales-goal driven strategies for specific audience development. o Wrote copy/designed visuals, including photography for weekly e-blasts, e-news letters, and 1-sheets for lists of 3,000 clients. o Established social networking presence for the NY Groups market. o Represented the company at national trade shows. o Excellent customer service for tour & travel operators, educators, and corporate event planners. o Personally handled group theatre ticket orders from initial request to event night. Broadway.com/ Theatre Direct International 1997 to 2007 Generates more than one-third of all Broadway ticket sales Supervisor, Group Sales Department o Managed, trained, and motivated staff of Group Sales Consultants. o Provided superior service to 55 of the company's top accounts; tailored events to each client. o Built solid relationships and worked closely with Broadway and Off-Broadway box offices. o Wrote and edited articles for industry-wide company print magazine. Theatre Service Americana 1995-1997 Concierge/theatre ticket concessions in six major New York City hotels Main Desk Manager, Sheraton New York o Served as liaison between hotel guests and box offices; arranged Broadway tickets and sightseeing tours. o Acted as concierge on behalf of the company at other properties: The Crown Pla za, The Mariott Marquis, The Mariott East Side, The Novotel, The Park Central Hotel. o Applied extensive knowledge of New York entertainment industry to assist guests. Education B.F.A., School of Visual Arts, New York Additional Skills and Experience o Professional illustrator/cartoons/graphic designer: three published children's books. o Member ABA and SYTA trade/travel associations. Past member, BMI writers workshop. o Proficient: Microsoft Office, Tessitura, Archtics, Emma, and STAR (Telecharge) ticketing systems.
o Comfortable in both PC and Mac platforms. Writing samples, references upon request. Microsoft Word resume available upon request