Marketing Communications Manager Branding in San Diego CA Resume Karen Banks

KAREN D. BANKS San Marcos, CA 92078 ph: 619.203.5075, email: [email protected] WHAT I OFFER: Project Management: Strong organizational skills used to efficiently manage a variety of projects as well as the management of the proposal development process. Graphic Design & Corporate Branding: Experienced in the design and development of marketing collateral and corporate branding materials that positively promote products and services. Web Content Development & Administration: Experience writing and managing web content that effectively promotes business concepts, ideas and corporate goals. Procurement: Involved in the planning, sourcing, negotiating and placement of purchase orders in support of government contracts. Interpersonal skills: Work well with management team, other department leads and technical staff while also developing and maintaining effective working relationships with customers and vendors. Extensive Software knowledge: Working knowledge of the entire Microsoft Office suite, Acrobat, Photoshop, Illustrator, InDesign, Dreamweaver, SharePoint and SAP/Apex.

EDUCATION & PROFESSIONAL QUALIFICATIONS: Purchasing & Supply Chain Management

California State University San Marcos, San Marcos, CA, 10/12 – 4/13

Raytheon Six Sigma Specialist

Raytheon Six Sigma Certification, March 2011

Graphics & Web Design Professional

University of California San Diego Extension, San Diego, CA, Sept. 2007 Completed one year “Graphics & Web Design for Professionals” Certificate Program

Bachelor of Fine Arts

Old Dominion University, Norfolk, VA, May 1994 Fine Arts Degree with emphasis in Graphic Design

Current Top Secret/SCI Government Security Clearance PROFESSIONAL EXPERIENCE: 6/97 – Present

Sr. Procurement Specialist/Communications Manager, Raytheon/PRA, San Diego, CA

Photon Research Associates (PRA) is a part of the Raytheon Company – a large defense contracting firm supporting Federal Government agencies in areas such as research & development, data analysis, missile defense, modeling & simulation, software development, and algorithm development. I currently divide my time between managing our Communications department and supporting Supply Chain/Procurement. My responsibilities include: Marketing and Communications    

Administration and coordination of all Communications department activities including developing branding guidelines and designing layouts for all types of documentation. Work closely with management and technical staff to develop effective, well-integrated print and online marketing products that promote our products and services. Create content for employee communications in order to provide company news and updates to the entire staff. These include: company-wide email correspondence, corporate presentations, and monthly email newsletter. Manage the production of tradeshow and conference materials as well as providing planning, logistics and execution support for a variety of events and field missions.

Project Management 

 

Manage proposal development activities: researching requirements; scheduling and leading team meetings; creating templates; gathering content from program managers and other contributors; overseeing revision cycles; reviewing and editing content; ensuring adherence to deadlines; and managing production of final proposal package. Perform the same development process for contract deliverables, conference papers, and technical presentations. Manage all print projects directly with outside vendors from concept to completion and ensure accuracy by providing final approval for each project.

KAREN D. BANKS Page 2 of 2 Graphic Design   

Design layouts for print publications including corporate branding materials, marketing collateral, product datasheets, brochures, corporate presentations, etc. Create computer drawings in support of technical program objectives. These include: schematic drawings, flowcharts, project/task schedules, illustrations, organization charts, etc. Manipulate and optimize photos and graphics for use online and in print materials.

Web Content Development and Administration 

Design, update and manage web content for our Intranet (internal website). This includes creating new web pages, writing new content, editing existing content, adding links and uploading documentation.

Publications    

Manage the production of all print publications including corporate branding materials, marketing collateral, product datasheets, brochures, corporate presentations, etc. Manage the company’s Intellectual Property (IP) database which houses all of PRA’s documentation, this includes: briefings, reports, technical papers, proposals, forms and corporate documents. Write, edit and develop content for a wide variety of both print and online documentation. Create and edit corporate documentation including company policies, procedures, checklists, guides, forms, etc.

Supply Chain/Procurement  

Work closely with technical staff to procure goods and services in support of government contracts. Research the marketplace and identify potential suppliers, prepare and submit Request for Quotes, negotiate pricing and terms with suppliers, process purchase orders, document purchasing activities, and work closely with suppliers throughout the procurement process.

Data Analysis 

1/00 – 4/08

Served as a member of the Data Analysis team supporting the Aegis Ballistic Missile Defense Program. Provided data analysis as well as project scheduling, project tasking, travel and logistics coordination, and document preparation.

Mystery Shopper/Hospitality Consultant, Orilio & Associates, Inc., San Diego, CA

Orilio & Associates provides detailed assessments of business operations for retail, restaurants, hotels, and casinos throughout the U.S. Responsibilities included: Completion of very detailed inspections and assessments of business operations for a number of restaurants, hotels, and casinos in cities throughout the U.S. Onsite visits were made to each establishment to evaluate staff members, services, product offerings, cleanliness, maintenance, etc. After visits were completed, a very thorough written report was compiled that addressed every area analyzed in the assessment. The management for these businesses used our evaluations to address issues and areas in need of improvement, to assess quality of products and services, and to reward and/or offer constructive feedback to employees as needed. Clients included: Jake’s Del Mar, Sbicca, Meritage, Emeril’s New Orleans Fish House, The Kimpton Hotel Group, The Hard Rock Hotel & Casino, Pechanga Resort & Casino, Viceroy Santa Monica, Viceroy Palm Springs, MGM Grand Hotel & Casino, New York New York Hotel & Casino – just to name some of the properties I have personally assessed.

1/95 – 1/97

Technical Analyst, BRTRC Technology Research Corporation, Fairfax, VA

BRTRC is a government contracting firm providing professional management and technical services to Federal Government agencies. Responsibilities included: Supervision & Management of Training Support Group: Supervised the training support group and managed the design and production of all training materials in support of BRTRC’s DoD Acquisition Reform training program. Materials included instructor manuals & presentations, student workbooks, learning tools and handout materials. Graphic Design: Designed layouts for program brochures, book covers, coursework CD labels and covers, and on-screen presentations. Client Relationship Management: Worked directly with government customers to meet objectives for training programs.

References and letters of recommendation are available upon request.