Mapeo de La Cadena de Valor - VSM

gjc`Oh`kb`jr~f|gj jn|

SMF^N R\XNMK KM__GJI $SRK' KM_N@ LN FM BMLNJM LN SMF@X $FNMJ KMJ^CMB\^XGJI'

yyy*h`kb`jr~f|gji*

gjc`Oh`kb`jr~f|gj jn|

B@J\NJGL@

@han|gs` °]~ç nr Fnmj0 °]~ç nr fm Bmlnjm ln Smf`x0 °]~ç nr nf Kmpn` ln fm Bmlnjm ln Smf`x SRK0 • Gkp`x|mjbgm lnf SRK • Kn|`l`f`iëm • Rgkh`f`iëm • • • •

yyy*h`kb`jr~f|gji*

gjc`Oh`kb`jr~f|gj jn|

@HAN\GS@1

Gj|x`l~bgx mf gj|nxnrml` nj nf b`jbnp|` ln Kmpn` ln fm Bmlnjm ln Smf`x& r~ gkp`x|mjbgm w kn|`l`f`iëm ln ~r`*

yyy*h`kb`jr~f|gji*

gjc`Oh`kb`jr~f|gj jn|

°]^Ç NR FNMJ0 Fnmj nr ~j rgr|nkm w cgf`r`cëm ln kna`xmkgnj|` ln px`bnr`r ln kmj~cmb|~xm w rnxsgbg`r hmrml` nj fm nfgkgjmbgòj ln lnrpnxlgbg`r w mb|gsglmlnr }~n j` mixnimj smf`x mf px`bnr`* _nxkg|gnjl` mfbmjqmx  xnr~f|ml`r gjknlgm|`r nj fm px`l~b|gsglml& b`kpn|g|gsglml w xnj|mhgfglml lnf jni`bg`* yyy*h`kb`jr~f|gji*

gjc`Oh`kb`jr~f|gj jn|

°]^Ç NR FM BMLNJM LN SMF@X0 R`j |`l`r f`r pmr`r& mb|gsglmlnr ~ `pnxmbg`jnr $}~n mixnimj ` j` mixnimj smf`x' xn}~nxglmr pmxm cmhxgbmx ~j px`l~b|` ` pxnr|mx ~j rnxsgbg` lnrln f`r px`snnl`xnr dmr|m nf bfgnj|n cgjmf* _x`snnl`x*

yyy*h`kb`jr~f|gji*

_X@BNR @ M

_X@BNR @ H

_X@BNR @ B

Bfgnj|n*

gjc`Oh`kb`jr~f|gj jn|

°]^Ç NR NF KM_N@ LN FM BMLNJM LN SMF@X $SRK'0

• Nr ~jm dnxxmkgnj|m }~n p`x knlg` ln

rgkpfnr gb`j`r w ixícgb`r k~nr|xm fm rnb~njbgm w nf k`sgkgnj|` ln fm gjc`xkmbgòj& km|nxgmfnr w fmr lgcnxnj|nr `pnxmbg`jnr }~n b`kp`jnj fm bmlnjm ln smf`x* • Nj nf SRK rn mrgijmj gjlgbml`xnr Fnmj m bmlm ~jm ln fmr `pnxmbg`jnr b`j nf cgj ln b`j`bnx nf nr|ml` mb|~mf w p`lnx glnj|gcgbmx `p`x|~jglmlnr ln kna`xm* yyy*h`kb`jr~f|gji*

gjc`Oh`kb`jr~f|gj jn|

°]^Ç NR NF KM_N@ LN FM BMLNJM LN SMF@X $SRK'0

\gp`r ln Cf~a`r Ntgr|nj|nr nj fm Bmlnjm ln Smf`x   ‒ Cf~a` ln km|nxgmfnr& km|nxgmfnr& lnrln b~mjl` rn xnbghnj fmr

km|nxgmr pxgkmr ln f`r px`snnl`xnr dmr|m fm nj|xnim cgjmf lnf px`l~b|` mf bfgnj|n

 ‒ Cf~a` ln gjc`xkmbgòj& gjc`xkmbgòj& r`p`x|m w lgxnbbg`jm nf cf~a` |xmsçr

ln f`r px`bnr`r ` `pnxmbg`jnr pmxm fm |xmjrc`xkmbgòj ln f`r km|nxgmfnr m px`l~b|`r |nxkgjml`r* Lnrln b~mjl` nf bfgnj|n xnmfgqm fm `xlnj lnf px`l~b|` dmr|m b~mjl` fmr km|nxgmr pxgkmr rn njb~nj|xmj fgr|mr pmxm rnx px`bnrmlmr nj fm pxgknxm `pnxmbgòj*

 ‒ Cf~a` ln pnxr`jmr w px`bnr`r& px`bnr`r & r`p`x|mj f`r `|x`r l`r

cf~a`r* Nr jnbnrmxg` pmxm }~n f`r `|x`r l`r cf~a`r rn xnmfgbnj nj fm b`kpmýëm w j` rn ln|njim fm px`l~bbgòj*

h`kb`jr~f|gji*

gjc`Oh`kb`jr~f|gj jn|

°]^Ç NR NF KM_N@ LN FM BMLNJM LN SMF@X $SRK'0 SRK+Nhnf*git

Bfgnj|nLnkmjlm1 ==???~jglmlnr p`x  K`j|d

_x`l~bbgòj

$\me| \gkn 48*8.

Lgr| mjbg m1

=24 k

\xm jr p` x| \g kn1

9 >k gj~| nr

Lncnb| gsn Lnfgsnxg nr1

?.

\_ Kmj| *1

=>?? rnb`jlr

_ mx ml mr Kn Kn j* 1

8 ?3 9 r nb `j lr

Emgqnj =

.Xnbdmq`r ; ?.

\nxk`c`xkml`

B`x|n ln

Emgqnj 8 \x `}~nfml`

Gjrpnbbgòj w

Nr|mkpml`

nkpm}~n

Lnrpmbd`

Nkpm}~n

Gjrpnbbgòj

Km|nxgmf 84 lmwr Lgr|mjbgm1 =7*8k

=

\xmjrp`x| \gkn1 2?? rnb`jlr

=

=

\`|mf B/\; 3> rnb`jlr

\`|mf B/\; ?*?< rnb`jlr .Xnbdmq`r ; ?. B/@ ; 3?? kgjr* ^p|gkn ; =??. Lgrp`jghgfglml1 =??.

?*> lmwr Lgr|mjbgm1 =4k

=

=

\`|mf B/\; >8 rnb`jlr

2 lmwr

\`|mf B/\; 72*3 rnb`jlr

\xmjrp`x| \gkn1 =8? rnb`jlr

B/@ ; 2? kgjr*

Lgr|mjbgm1 =8*3 k \xmjrp`x| \gkn1 =4? rnb`jlr

.Xnbdmq`r ; ?. B/@ ; =? kgjr*

^p|gkn ; 78*2.

^p|gkn ;73.

Lgrp`jghgfglml1 4>.

Lgrp`jghgfglml1 4>.

Lgr|mjbgm1 ? k

Lgr|mjbgm1 =*> k

Lgr|mjbgm1 ? k

\_ Kmj|*1 2?? rnb`jlr

\_ Kmj|*1 2?? rnb`jlr

\_ Kmj|*1 3?? rnb`jlr

_mxmlmr Knj*1 8>9 rnb`jlr

_mxmlmr Knj*1 2?? rnb`jlr

.Xnbdmq`r ; 3. B/@ ; ?kgjr*

=

\`|mf B/\; 87*< rnb`jlr

? lmwr

Cf~a` ln km|nxgmfnr .Xnbdmq`r ; ?*72.

Lgr|mjbgm1 82*=*< rnb`jlr

.Xnbdmq`r ;?.

.Xnbdmq`r ; 8*4.

B/@ ; 2? kgjr*

B/@ ; ?kgjr*

B/@ ; ? kgjr*

^p|gkn ;78.

^p|gkn ; =??.

Lgrp`jghgfglml1 =??.

Lgrp`jghgfglml1 4>.

Lgrp`jghgfglml1 4>.

Lgr|mjbgm1 28*< k

Lgr|mjbgm1 ? k

Lgr|mjbgm1 2?k

.Xnbdmq`r ; ?.

Lgr|mjbgm1 ?*= k

\_ Kmj|*1 ? rnb`jlr

\_ Kmj|*1 2?? rnb`jlr

\_ Kmj|*1 ? rnb`jlr

_mxmlmr Knj*1 3? rnb`jlr

_mxmlmr Knj*1 8 d`~xr

\xmsnf

CI ; =2*3lmwr 38* 7 c nn|

? c nn|

>7 cnn|

? c nn|

c nn|

=?3 cnn|

74* < c nn|

.Xnbdmq`r ; 7*