Knowledge Management and Intelligence Analysis Tools Innovations in Justice: Information Sharing Strategies and Best Practices June 2007 Kristie L. Manzi Senior Management Analyst Supervisor Florida Department of Law Enforcement Office of Statewide Intelligence Financial Crime Analysis Center
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Knowledge Management
Knowledge Management comprises a range of practices used by organizations to identify, create, represent, and distribute knowledge for reuse, awareness and learning.
Source: Wikipedia.org
Knowledge Management
Programs are typically tied to organizational objectives and are intended to achieve specific outcomes, such as shared intelligence improved performance competitive advantage higher levels of innovation
Source: Wikipedia.org
Knowledge Management & Intelligence Analysis
How does this affect intelligence analysis? How is knowledge being transferred? Are we asking the right questions? Do we have
The right information?
Are we producing
The right thing?
Knowledge Management & Intelligence Analysis
Do we understand the data? Business rules Limitations
How do we get there?
Knowledge Management & Intelligence Analysis
Training/Development
Progression from basic to advanced Intelligence analysis Analytical techniques Computer programs/software Basic law enforcement intelligence On-the-job Specialized
Knowledge Management & Intelligence Analysis
Training/Development Mentoring Senior analysts Rotation Professional development Retention Career progression Continuing education
Knowledge Management & Intelligence Analysis
Training/Development Critical product review Feedback Peer review
Procedures manuals Sample products Process documentation
Technology
Absolutely! To augment the intelligence cycle Collection Collation Analysis Dissemination
Issues/Challenges Validation/Evaluation Critical thinking Motivation
Intelligence Cycle Planning Re-evaluation
Dissemination
Analysis
Collection Collection
Evaluation Evaluation
Collation
The Financial Crime Analysis Center and Technology
Tactical support to law enforcement and prosecutors Financial Crimes Enforcement Network (FinCEN) FDLE Financial Transaction Database Spreadsheets and pivot table reports Pattern discovery and visualization tools
Secure, on-line assistance request form
Knowledge Management & Intelligence Analysis Challenges Fails to meet customer’s needs The wrong data Afraid to ask No analysis, “dressed-up information” Don’t understand the data
Knowledge Management & Intelligence Analysis The intelligence process (cycle) Right data
Validated
Processed Information + Analysis = Intelligence
The Financial Crime Analysis Center and Technology
Proactive analysis using various on-line financial resources Develop cases meeting the FDLE investigative strategy Use pattern discovery and visualization tools Trend/pattern analysis Link and/or event flow analysis and visualization Spreadsheets & pivot table reports
The FCAC Use of Technology Proactive Case Example
