Manual Ingls Hotelaria
September 16, 2022 | Author: Anonymous | Category: N/A
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KCEVCJ DF OEAJÍ\ Vild 2093 “Jëeauc Oeajfsc/\frvoág df Pfstcurcetf f @cr LFI (Lursg df Fdulcáìg f Igrkcáìg)
Oetrgduáìg
<
O Eýkfrgs
4
Bgrcs
1
Docs dc sfkcec
3>
Kfsfs
33
Fstcáöfs dg ceg
30
Yfr`gs= tg `f + tg bcvf
3<
OO Dospgsoáìg df kfsc
39
Cjokfetgs
32
@f`odcs
00
Kfeu
06
Pfstcurcetf “ fspcág iësolg
> - Gef buedrfd 0>> - Twg buedrfd ftl8 C lcsc dgs kojbcrfs iuelogec lgkg c dc dfzfec, cpfecs trglcedg " buedrfd" pgr "tbgusced" 3>>> 0>>> ;; Gef Twg tbgusced tbgudsced
4
Jostc df eýkfrgs grdoecos (prokforg, sfauedg, ftl).
3 - Iorst 0 - \flged < Tbord 4 -- Igurtb 6 - Ioitb 9 - \oxtb 1 - \fvfetb 2 - Foabtb ? - Eoetb 3> - Tfetb 33 - Fjfvfetb 30 - Twfjitb 3< - Tbortffetb 34 - Igurtffetb 36 - Ioitffetb (..) ( ecs dfzfecs c pcrtor dg voetf, doifrfetfkfetf doifrfetfkfetf dgs lcrdoecos, cg oevïs df ty, lgjglcrfkgs tof, sfauodg dg tb) 0> - Twfetoftb 03 - Twfety-iorst 00 - Twfety-sfl Twfety-sflged ged (..) - Tbortoftb 4> - Igrtoftb Cs c`rfvocturcs sìg igrkcdcs dc sfauoetf igrkc= eýkfrg + ducs ýjtokcs jftrcs dc pcjcvrc lgkpgstc fxfkpjgs= Iorst (3) ; 3st \flged (0) ; 0ed Tbord (tb Kojïsokg ; gef tbguscedtb Kojogeïsokg ; gef kojjogetb;;3,>>>tb 3,>>>,>>>tb
9
Bgrcs (Bgurs) Bgrc ck / pk
04 bgrcs
30=>> 30ck 3=>> 3ck 0=>> 0ck > > 4ck 6=>> 6ck 9=>> 9ck 1=>> 1ck 2=>> 2ck ?=>> ?ck 3>=>> 3>ck
04=>>;>=>> Twfjvf g'ljglh ; Kodeoabt 3=>> Gef g'ljglh 0=>> Twg g'ljglh > Tbrff g'ljglh 4=>> Igur g'ljglh 6=>> Iovf g'ljglh 9=>> \ox g'ljglh 1=>> \fvfe g'ljglh 2=>> Foabt g'ljglh ?=>> Eoef g'ljglh 3>=>> Tfe g'ljglh
33=>> 33ck 30=>> 30pk 3=>> 3pk 0=>> 0pk > > 4pk 6=>> 6pk 9=>> 9pk 1=>> 1pk 2=>> 2pk ?=>> ?pk 3>=>> 3>pk 33=>> 33pk
33=>> 30=>> 3> 34=>> 36=>> 39=>> 31=>> 32=>> 3?=>> 0>=>> 03=>> 00=>> 0>
Fjfvfe g'ljglh Twfjvf g'ljglh ; Koddcy ; egge Gef g'ljglh Twg g'ljglh Tbrff g'ljglh Igur g'ljglh Iovf g'ljglh \ox g'ljglh \fvfe g'ljglh Foabt g'ljglh Eoef g'ljglh Tfe g'ljglh Fjfvfe g'ljglh
1
Bgrcs f koeutgs Bgrc
3=>> 3=>6 3=3> 3=36 3=0> 3=06 3= 3= 3=46 3=6>
Gef g'ljglh Iovf pcst gef Gef-gb-iovf Tfe pcst gef Gef-tfe Sucrtfr pcst gef Gef-ioitffe Twfety pcst gef Gef-twfety Twfety-iovf pcst gef G Gef-twfety-iovf ef-twfety-iovf Bcji pcst gef Gef-tborty Twfety-iovf-t Twfety-iovf-tg-twg g-twg Gef-tborty-iovf Twfety-tg-twg Gef-igrty Sucrtfr-tg-twg Gef-igrty-iovf Tfe-tg-twg Gef-ioity
3=66 Iovf-tg-twg 0=>> Twg g'ljglh
Gef-ioity-iovf Gef-ioity-iovf
2
^frauetcr f dozfr cs bgrcs ^frauetc
Qbct tokf os ot7 Qbct's tbf tokf7 Dg ygu bcvf tbf tokf7 Pfspgstc
Ot's ...
tbrff g'ljglh (>) qucrtfr pcst twg (0=36) foabt-twfety (2=0>)
Qbct tokf os ot7
Ot os tbrff g‟ljglh.
?
- Docs dc sfkcec (Dcys gi tbf wffh)
- Kgedcy - Tufsdcy - Qfdefsdcy -Tbursdcy -Irodcy -\cturdcy -\uedcy
3>
- Kfsfs dg ceg (Kgetbs)
33
-Fstcáöfs dg ceg (\fcsges)
30
Yfr`gs (Yfr`s) Yfr`g ‚Tg `f‛
^rfsfetf
Igrkc Efactovc Igrkc Oetfrrgactovc O ck (Fu sgu, fstgu)
O ck egt
Ck O7
_gu crf (Tu ïs, fstãs)
_gu crf egt
Crf _gu7
Bf os (Fjf ï, fstã)
Bf os egt
Os Bf7
\bf os (Fjc ï, fstã)
\bf os egt
Os sbf7
Ot os (Fjf/Fjc ï, fstã pcrc lgoscs gu ceokcos)
Ot os egt
Os ot7
Qf crf (Eüs sgkgs, fstckgs)
Qf crf egt
Crf wf7
_gu crf (Yglís sìg, fstìg)
_gu crf egt
Crf ygu7
Tbfy crf (Fjfs sìg, fstìg)
Tbfy crf egt
Crf tbfy7
Fxfkpjgs= Ciorkctovg
_gu crf c wcotfr(Tu ïs uk fkprfacdg df kfsc). Tbfy crf wcotfrs. (Fjfs sìg fkprfacdgs df kfsc). Qf crf wcotfrs. (Eüs sgkgs fkprfacd fkprfacdgs gs df kfsc). Kr. \kotb os oe tbf rfstcurcet. (G \r. \kotb fstã eg rfstcurcetf).
3<
Efactovc
Qf crf cegt oe tbf(Fu rfstcurcet egw. (Efstf kgkfetg eìg fstckgs eg rfstcurcetf) rfstcurcetf).. O'k egt wcotfr. eìg sgu uk fkprfacdg df kfsc).
Oetfrrgactovc
Crf tbfy oetfjoaafet7 (Fjfs sìg oetfjoafetf oetfjoafetfs7) s7) Ck O Feajosb7 (Fu sgu Oeajís7) Qbg Ck O7 (Sufk sgu fu7)
34
Yfr`g "Tg bcvf" ^rfsfetf
- O bcvf ; fu tfebg - _gu bcvf ; vglí tfk (tfes) - Bf bcs ; fjf tfk - \bf bcs ; fjc tfk - Ot bcs ; ostg tfk - Qf bcvf ; eüs tfkgs - _gu bcvf ; vüs tfdfs - Tbfy bcvf ; fjfs tík ^csscdg O wojj bcvf
- O bcd ; fu tovf - _gu bcd ; vglí tfvf (tovfstf) - Bf bcd ; fjf tfvf - \bf bcd ; fjc tfvf - Ot bcd ; ostg tfvf - Qf bcd ; eüs tovfkgs - _gu bcd ; vüs tovfstfs - Tbfy bcd ; fjfs tovfrck
arojjfd gltgpus.
O'jj bcvf tbf sckf.
Iuturg (utojozc-sf g cuxojocr wojj)
- O wojj bcvf ; fu tfrfo - _gu wojj bcvf ; vglí tfrã (tfrãs) - Bf wojj bcvf ; fjf tfrã - \bf wojj bcvf ; fjc tfrã - Ot wojj bcvf ; ostg tfrã - Qf wojj bcvf ; eüs tfrfkgs - _gu wojj bcvf ; vüs tfrfos - Tbfy wojj bcvf ; fjfs tfrìg G vfr`g BCYF pgdf sfr c`rfvocdg eg prfsfetf, cdologecedg uk cpüstrgig + vf dfpgos dg sumfotg (vcjf sgkfetf pcrc O, _gu, Qf, Tbfy).
- O'vf `ffe bfrf b frf `figrf (fu fstovf cquo cetfs).
36
Dospgsoáìg df kfsc
Tcjbfrfs
39
Lgpgs (Ajcsswcrf)
31
Cjokfetgs Jfaukfs
Kcroslg
32
^foxf (Iosb)
3?
Lcref (Kfct) Yclc (@ffi)
Yotfjc (Yfcj)
0>
^grlg (^grh)
@grrfag (Jck`)
03
@f`odcs Lglhtcojs
vgdhc, lgiiff joqufur, ge olf @jclh Pussoce
vgdhc, jolgr df lciï, lgk afjg vgdhc, tgkctg muolf, tg`cslg sculf, wgrlbfstfrsborf sculf, scjt, pfppfr, lfjfry, ge olf @jggdy Kcry
vgdhc, sukg df tgkctf, tc`cslg, kgjbg df wgrlbfstfrsborf, scj, scj, pokfetg, pokfetg, copg, lgk afjg vgdhc, grceaf joqufur, lrce`frry muolf, jokf, ge olf Lgskgpgjotce
vgdhc, jolgr df jcrcemc, sukg df ckgrc, jokc, lgk afjg
Dcoquoro
joabt ruk, jokf muolf, suacr, `jfedfd wotb olf
00
ruk, sukg df jokc, jokc, cáýlcr, trot troturcdg urcdg lgk afjg vgdhc, aoe, ruk, grceaf joqufur, jfkge muolf, lgjc, ge Jgea Osjced Olfd Tfc
olf vgdhc, aoe, ruk, jolgr df jcrcemc, sukg df jokìg, lglc lgjc, lgk afjg tfquojc, jokf, scjt, `jfedfd wotb olf
Kcracrotc
tfquojbc, jokc, scj, troturcdg lgk afjg aoe, dry vfrkgutb, (acreosb wotb gjovf) Kcrtoeo
aoe, vfrkgutb sflg, lgk ukc czfotgec ruk,lglgeut kojh, poefcppjf muolf, `jfedfd wotb olf ^oec Lgjcdc
ruk, jfotf df lglg, sukg df ceceãs, troturcdg lgk afjg vgdhc ced grceaf muolf, ge olf
\lrfwdrovfr
vgdhc f sukg df jcrcemc, lgk afjg afjg aoe, jfkge muolf, suacr, sgdc wctfr, ge olf Tgk Lgjjoes
aoe, sukg df jokìg, ãauc tüeolc
@f`odcs `rcelcs
Aoe
Aoe
Joqufur
Jolgr
Puk
Puk 0<
Ygdhc
Ygdhc
Qboshy
Qboshy
Tfquojc
Tfquojbc
Lfrvfmc
ectogecj `ffr Dgkfstol
lfrvfmc eclogecj `ffr `rfwfd efcr`y Jglcj
lfrvfmc ic`rolcdc/ifrkfetcdc ic`rolcdc/ifrkfetcdc ec zgec `ffr sfrvfd oe c toe Lces
lfrvfmc df jctc `ffr sfrvfd oe ajcss `gttjf @gttjfs
lfrvfmc fk acrrcic `ffr ge tcp Drcit
lfrvfmc df prfssìg 04
`ffr oe c jcraf `crrfj Hfa
`crroj df lfrvfmc
Kfeu
Tck`ïk lgeflodg pgr=
Fxfkpjgs
Cppftozfrs
Cppofs, Ioeafr Iggd, Lgk`g ^jcttfrs, \eclhs, \tcrtfrs
^ìg df cjbg8 qufomgs
\cjcds (ced
Acrdfe Irfsb, Arffes, Joabt Icrf, Joabtfr Icvgurotfs, Jgw Lcjgrof Lbgolfs, Jgw-ict \fjfltoges
\cjcdcs8 sgpc dg doc
\cedwolbfs
@urafrs, Irgk tbf Dfjo, Irgk tbf Arojj, Juelb Kfeu, Qrcps
\cedfs df acjoebc8 prfag eg pìg8 bck`uraufr
Otcjoce
Eggdjfs, ^cstc, ^ozzc
Fspcrauftf8 pozzc
Kcoe Lgursf
Fetrïf, Doeefrs, Kcoe Dosb, Kcoe Fvfet
@oif8 lc`rotg
\gups)
06
\odfs
Cllgkpceokfets, Ge tbf \odf, \odf Dosbfs
@ctctc irotc8 crrgz
\fciggd
Lctlb gi tbf dcy, Irfsb irgk tbf \fc
Lckcrìg8 jcagstc8 pfoxf
Kfxolce
\gutb gi tbf @grdfr, Tfx-Kfx
Icmotcs, Eclbgs, Felbojjcdcs
\pflocjtofs
\oaecturf otfks, Icvgrotfs, ^jfcsfrs, 6 \tcrs
@oif î lbfic8 @clcjbcu î Lcsc
Dfssfrts
\wffts, Trfcts, Igr tbf \wfft Tggtb
Ectcs dg lïu8 @c`c df Lckfjg
@fvfrcafs
Droehs, Ege-cjlgbgjol `fvfrcafs, Pfirfsbkfets
Pfiroafrcetfs8 sukgs
Qoef ced
Lggjfrs, Drcit, Joqugr, \pflocjty Droehs, \porots, Irgk tbf @cr
Yoebg8 lfrvfmc
Mueogrs, Hods \tuii, Jottjf Tohfs, Igr tbf Kuelbhoes
Bck`uraufr8 pozzc
@ffr Hods Kfeu
09
Fxfkpjg df kfeu \TCPTFP\
- Doppfd lglhjf
2.>> ₪
- \kghfd kfcts
4.>> ₪
- \jolfs gi kfjge wotb skghfd bck
0.>> ₪
- Koxfd scjcd
3.6> ₪
\GV^
- Tbf sbfjjiosb sgup
0.6> ₪
- Tbf vfaftc`jfs sgup
0.>> ₪
01
IO\B
- Kfjtfd lgd wotb kcsbfd pgtctgfs
3>.>> ₪
- Arojjfd gltgpus
36.>> ₪
- Kgehiosb rolf wotb prcwes
30.6> ₪
- \fc-`rfck lgghfd oe tbf gvfe wotb arffe `fces
?.>> ₪
KFCT
- Pgcst pgrh wotb pgtctg ced rolf
30.6> ₪
- ^oajft wotb lbops ced grceaf
36.>> ₪
- Yfcj lbgp wotb vfaftc`jfs
?.>> ₪
- Koxfd rgcstoea spot wotb lbops
3>.>> ₪
DF\\FPT
- Olf lrfck
0.>> ₪
- Lglgeut pof
0.>> ₪
- Lcrrgts pof
0.>> ₪
- Lustcrd
0.>> ₪
- Lgghfd pfcrs oe rfd woef wotb suacr ced loeeckge
0.>> ₪
- Lbglgjctf kgussf
0.>> ₪
IPVOT 02
- ^oefcppjf
0.6> ₪
- Cppjf
3.>> ₪
- Grceaf
3.>> ₪
- Arcpfs
3.>> ₪
- \trcw`frrofs
0.>> ₪
- Kfjge
0.>> ₪
- Kceag
0.>> ₪
DPOEH\
Qbotf woef
- Felgstcs df ^fecjvc
4.>> ₪
- Suoetc df Lc`ros
9.>> ₪
- Suoetc dgs Arojgs
1.6> ₪
Pfd woef
- Felgstcs df ^fecjvc
6.>> ₪
- Suoetc df Lc`ros
9.6> ₪
- Suoetc dgs Arojgs
2₪
- Lc`fác df @urrg
36₪
-Suoetc dc \ojvforc
0> ₪
Tbf rgsf woef
- Kctfus Pgsf
1.6> ₪
0?
- LCPK
1.6> ₪
Arffe woef
- Kurcjbcs
1.6> ₪
- Suoetc dc Cvfjfdc
1.6> ₪
- Lcscj Acrloc
1.6> ₪
- \pcrhjoea woef
₪
- \pcrhjoea koefrcj wctfr
>.2> ₪
Qctfr
- \tojj koefrcj wctfr
>.2> ₪
Muolf
- Grceaf muolf
3.>> ₪
-^oefcppjf muolf
3.>> ₪
-\carfs
3.>> ₪
-\upfr @glh
3. >> ₪
@ffr
Doafstovf
- @rcedy
3.06 ₪
- Aoe
3.06 ₪
- Qboshy
0.6> ₪
- Joqufur
3.06 ₪
- Ygdhc
0.>> ₪
Pfstcurcetf “ fspcág iësolg
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