Manual de Funciones Lider Procesos de Calidad

 

W j f h  | :

KJEXJ@ H_WHOËDAOB IH DXEOABEH_ Q ]HZXA_AYB_ KËEAKB_

J

Aihetadaojoaÿe Ih` Ojrfb  Ihebkaejoaÿe ih` ojrfb he `j Hkprhsj>

@AIH] IH W]BOH_B_ IH OJ@AIJI

Cbkb`bfjoaÿe ebkmrh ih` ojrfb he h` khrojib>

@AIH] IH @J OJ@AIJI

Êrhj>

IA]HOOAßE IH OJIHEJ IH JMJ_YHOAKAHEYB Q IH BWH]JOABEH_

Nhdh Aekhiajtb>

IA]HOYB] IH OJIHEJIH JMJ_YHOAKAHEYB Q IH BWH]JOABEH_

Whrsbej` j Ojrfb>

JEJ@A_YJ IH OJ@AIJI Q IBOXKHEYJ@ ‟ JEJ@A_YJ IH OJ@AIJI Q ]AH_FB_

Wrbpÿsatb Wraeoapj` ]hspbesjm`h ih` prbohsb ih` iashúb, akp`hkhetjoaÿe, akp`hkhetjoaÿe, jikaeastrjoaÿe y khnbrj ih` sasthkj ih Fhstaÿe ih Oj`aiji A_B 177 177:. :.

Ihsorapoaÿe Ih Dueoabehs 

                

 

 



    

Obetrb` ih` oukp`akahetb ih `bs rhquasatbs ih` _asthkj ih Fhstaÿe ih Oj`aiji he rh`joaÿe j `js ehohsaijihs jp`aojm`hs ih` o`aheth y `j ebrkj aethrejoabej` A_B 177: y ihkês ebrkjs A_B jp`aojm`hs. Iashúb y obetrb` ih `j iboukhetjoaÿe phrtaeheth j` sasthkj ih fhstaÿe ih oj`aiji Iashúb ih prbpuhstjs ih khnbrj y hstjeijrazjoaÿe ih `bs prbohsbs quh sh hnhoutje he `j hkprhsj. Fuajr y hstruoturjr `j hnhouoaÿe ih jotavaijihs hstjeijraz hstjeijrazjijs jijs he `j hkprhsj. @aihrjr jeê`asas ih ojusj rjëz ih `js jooabehs phrtaeheths j` sasthkj ih fhstaÿe ih oj`aiji. Obbriaejr tbibs `bs thkjs rh`joabejibs obe juiatbrëjs aethrejs pjrj h` sasthkj ih fhstaÿe. Ojpjoatjr,, brahetjr y iarafar `j jsastheoaj ih oj`aiji ih tj` kjehrj quh sh iá oukp`akahetb j `bs bmnhtavbs brfjeazjoabej`hs. Ojpjoatjr Fhstabejr obe `js iarhooabehs `j prhshetjoaÿe ih `bs aedbrkhs pjrj `j rhvasaÿe pbr p br `j iarhooaÿe Aihetadaojr `bs pbsam`hs obed`aotbs ih aethrás y fhstabejr `js jotavaijihs pjrj katafjr su akpjotb Kjethehr obkueaojoaÿe obe h` kês j`tb eavh` nhrêrquaob ih `j hkprhsj sbmrh h` hstjib ih` sasthkj ih fhstaÿe. Obbriaejr `j hnhouoaÿe ih` p`je juiatbrëjs aethrejs y hxthrejs. Oukp`akahetb obe `bs `aehjkahetbs ihsoratbs pbr `j brfjeazjoaÿe he prbohiakahetbs, kjeuj`hs, hto. Th`jr pbr `j sjtasdjooaÿe ih` o`aheth y h` oukp`akahetb ih ehohsaijihs y hxphotjtavjs. hxphotjtavjs. Obetrb`, kjetheakahetb y hnhouoaÿe ih` sasthkj ih fhstaÿe ih oj`aiji ih _AKBEA^OB _.J. _hfuakahetb ih` sasthkj ih fhstaÿe ih oj`aiji. H`jmbrjr, rhvasjr, rhvasjr, obiadaojr, jprbmjr y iavu`fjr `bs iboukhetbs quh shj phrtaeheth, y jshfurjr h` obetrb` ih tbibs `bs iboukhetbs. Obetrb`jr `j iaspbeama`aiji y shfuraiji ih `bs rhfastrbs quh eb sbe táoeaobs. Cjohr shfuakahetb ih `js jooabehs `hvjetjijs, `aihrjr h` jeê`asas ih ojusj rjëz ih `js jooabehs, jtheihr y ijr sb`uoaÿe j `js jooabehs quh shje jsafejijs j oj`aiji. Aihetadaojr,, fhstabejr y iboukhetjr `js jooabehs ihravjijs ih` trjmjnb eb obedbrkh. Aihetadaojr W`jeadaojr y brfjeazjr tbibs `bs thkjs rh`joabejibs obe `j juiatbraj aethrej, hs rhspbesjma`aiji ih `j iarhooaÿe ih oj`aiji cjohr oukp`ar  `bs `aehjkahetbs ihsoratbs he hsth prbohiakahetb. ]hspbeihr j `j juiatbraj aethrej, hxthrej y ih o`aheths he thkjs rh`joabejibs j oj`aiji he h` sasthkj ih fhstaÿe. Aihetadaojr, fhstabejr y hvj`ujr he jouhrib obe `bs pbsam`hs trjmjnbs eb obedbrkhs rhpbrtjibs, ``hvjr h` rhfastrb y shfuakahetb ih `bs kaskbs. Iaspbehr ih `j aedbrkjoaÿe ehohsjraj quh shj sb`aoatjij pbr fhrheoaj y jpbyjr j `j fhrheoaj he `j hnhouoaÿe ih `j rhvasaÿe pbr `j iarhooaÿe. _b`aoatjr `js obkprjs ih oj`aiji y rhj`azjr `j vhradaojoaÿe - `amhrjoaÿe ih `js kaskjs. Thradaojr h` oukp`akahetb ih` prbohiakahetb. Cjohr shfuakahetb j` prbohsb obkhroaj` y fhstabejr `js sb`aoatuihs rh`joabejijs j `j rhtrbj`akhetjoaÿe ih` o`aheth. Kjethehr y jotuj`azjr h` kjeuj` ih Oj`aiji. Oukp`akahetb obe `j obedaiheoaj`aiji h akpjroaj`aiji he `j rhj`azjoaÿe ih sus dueoabehs. ]HTA_JIB WB] _XWH]AB] AEKHIAJYB

JW]BMJIB WB] FH]HEOAJ FHEH]J@

OJ]FB> RRRRRRRRRRRRRRRRRRR DHOCJ> RRRRRRRRRRRRR  RRRRRRRRRRRRR 

OJ]FB> RRRRRRRRRRRRRRRRRRR DHOCJ> RRRRRRRRRRRRR  RRRRRRRRRRRRR 

DA]KJ>  RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR 

DA]KJ>  RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR 

]hj`azjib pbr Fhstaÿe Cukjej

Ebvahkmrh =7:3

 

W j f h  | =  

Hs rhspbesjm`h pbr h` jihoujib usb ih `bs h`hkhetbs j su ojrfb. Kjethehr su puhstb ih trjmjnb he jihoujijs obeiaoabehs ih `akpahzj y obedaiheoaj`aiji.

Wrbiuotbs J Hetrhfjr     

Kjetheakahetb ih `j ohrtadaojoaÿe A_7 177:. Wrbfrjkj h Aedbrkh ih juiatbrëjs aethrejs h aesphooabehs C_HZ]  Aedbrkh ih rhvasaÿe pbr `j iarhooaÿe. Aedbrkh ih obkatá ih oj`aiji. Aedbrkh ih heouhstjs ih sjtasdjooaÿe. sjtasdjooaÿe.

WH]DA@ IH OJ]FB

J

@AIH] IH W]BOH_B_ IH OJ@AIJI Bmnhtavb ih` Ojrfb ]hspbesjm`h ih` prbohsb ih` iashúb, i ashúb, akp`hkhetjoaÿe, akp`hkhetjoaÿe, jikaeastrjoaÿe y khnbrj ih` sasthkj ih Fhstaÿe ih Oj`aiji A_B 177:. Ihpheiheoaj Nhdh Nhdh Aekh Aekhia iajjtb _hxb Hiji Këeakj ]hquhraij HIXOJOAßE

Hxphraheoaj ]hoursbs J Ojrfb

IA] A]H HOOAßE AßE I IH H OJ OJIHEJ IH IH JM JMJ_YHOAKAHEYB Q IH B BW WH]JOABEH_ IA] A]H HOYB] OYB] IH OJ OJIH IHEJ EJIH IH JM JMJ_ J_Y YHO HOAK AKAH AHEY EYB B Q IH BW BWH H]J ]JOA OABE BEH_ H_ Aeiadhrheth =8 júbs Aefheahrb aeiustraj` b ojrrhrjs jdaehs Dbrkj` Ohrtadaojib he dbrkjoaÿe ih juiatbr aethreb he A_B 177:>=7:8  Eb Dbrkj` = Júbs he ojrfbs rh`joabejibs. Obeboakahetb y kjehnb ih ebrkjs A_B177:-=7:8 Kjehnb ih pjquhth bddaoh Obkputjibr.

OBKWHYHEOAJ @aihrjzfb Orhiama`aiji Yáoeaoj Yrjmjnb he hquapb Orhjtavaiji h aeebvjoaÿe

J (37-:77) S S S

M (47-61)

O(7-81)

S

]HTA_JIB WB] _XWH]AB] AEKHIAJYB

JW]BMJIB WB] FH]HEOAJ FHEH]J@

OJ]FB> RRRRRRRRRRRRRRRRRRR DHOCJ> RRRRRRRRRRRRR  RRRRRRRRRRRRR 

OJ]FB> RRRRRRRRRRRRRRRRRRR DHOCJ> RRRRRRRRRRRRR  RRRRRRRRRRRRR 

DA]KJ>  RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR 

DA]KJ>  RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR 

]hj`azjib pbr Fhstaÿe Cukjej

Ebvahkmrh =7:3