Thomas Heid is an area Director who focuses on people development, transforming sales culture, increasing standards of s...
Lewisberry, PA 17339
Mobile 614-905-1994
[email protected] http://www.linkedin.com/in/thomasfheid/
Thomas F. Heid, Jr. Objective
My objective is to use my experience and leadership skills to support your company’s strategic goals and objectives for growth, service and profitability by partnering with you in a way that brings out the best in everyone.
Qualifications and Achievements
Area Director: Focus on people development, transforming sales culture, increasing standards of service and profitability within the market by making people feel like a partner not a number. Consistently ranked in top five in company sales, costs controls & profit dollars, (Lavale, MD) over a nine year period by assembling the right people and encouraging them through real relationships to execute as team. Have partnered with Regional Area Directors on various projects and presentations related to sales, people development, service standards and hospitality within the Mid-Atlantic region. Contributed to the development and promotion of many assistants and employees to better opportunities in their careers by mentoring and coaching in a way that adds the human element to the process. Experience with HR developmental tools such as Individual Development Plans, Action Plans for Improved Performance, Bench Planning and Situational Leadership Model. Member of Pricing Operations Committee, Bob Evans Corporate Office
Employment History Cheddars Casual Café, Customer Service Operations Manager, 2013-present Bob Evans Farms, Inc, 1995- 2013 Area Director September 2010 – May 2012 South Central, PA General Manager 1997-2010 Lavale, MD, Allentown, PA, New Cumberland, PA, Columbia, MD
Assistant General Manager 1996-1997, Waldorf, MD Assistant Manager 1995-1996, Baltimore, MD
Computer Experience Windows, Microsoft Office (Word, Excel, Power Point), Lotus Notes, LinkedIn, Face book
Education Related Courses
Work Life Balance Time Management, 2011 Building Leadership Teams, Bob Evans Farms, Inc. Managing Employee Performance, Bob Evans Farms, Inc.
Baltimore City Community College 1991-1992 Business Management, Psychology
Kutztown University, Kutztown, PA 1988-1990 Business Management, Psychology
Volunteer Work Board President Beginnings Montessori School, Meals on Wheels, Lavale Athletic Association, Bel Air Elementary School
Personal Interests Running, Golf, Weightlifting
