management

VALERIE EDWARDS 208-90 GCP * Queens Village, New York, 11427*Phone: 718-506-2555 *Email: SUMMARY AND KEY STRENGTHS: 15+ years of expertise in coordinating and implementing new ideas for sales prom otions, revitalizing and optimizing retail sales, daily operations, preparing st ore visuals, organizational infrastructure to optimize results with a proven and consistent record of success. PROFESSIONAL EXPERIENCE: Loehmann's Brooklyn NY 2009 - 2010 Associate Manager * Personally supports, coaches and develop team members creating an environment where our associates can be successful. * Builds a strong bench of talent and strive to develop people for internal pro motions * Maximize controllable metrics and company events to exceed profitable sales g oals. * Create a fun and friendly easy to shop atmosphere with fast and efficient ser vice * Create an environment where we attract and retain talented associate * Expert knowledge of preparing attractive visual presentations throughout the store The Children's Place Jersey City 2008-2009 Store Manager * Provides disciplined leadership including setting clear expectations and hold ing the team and self accountable for results * Execute customer focused strategies, policies and programs as measured by Cus tomers Satisfaction surveys and verbatim comments. * Selects, develop and manages performances of all individuals and team, measur ed by appropriate performance reports/scorecards/ dashboard. * Monitors and proactively addresses outliners, e.g customer satisfaction, sale s, controllable cost operational process and compliance as measured by appropriate outliner report sc orecard/dashboard * Create a positive environment that encourages team to generate sales * Focuses the entrepreneurial energy of the team on delivering over the top cus tomer service and associates pride * Ensures that all initiatives and processes are in full compliance with compan y policies and practices Old Navy Clothing Company New York, NY 1998-2008 Customer Service Manager * Build a strong bench of talent and strive to develop people for internal prom otions * Selects, develops and manages performance of individual and team, measured by appropriate performance reports, scorecard and dashboard. * Consistently provide a sense of urgency to maintain standards while obtaining associates buy-in. * Prepared work schedules, delegated tasks and addressed problems * Managed and analyzed reports to optimize profits * Personally supports, coaches and develop team members, creating an environmen

t where our associates can be successful. * Provides first person coaching on the execution of action plans based on dail y department walks * Creates and maintains a culture of winning that resonates with associates. Designatronics Long Island, NY 1996-1998 Supervisor * Reviewed prices and payments for over 10,000 electronic parts * Prepared accounting entries for general ledger posting * Organized the department's filing system * Updated catalog entries with new prices and new parts * Resolved customer issues regarding shipments and billing M. Phillips & Co., New York 1993-1996 Accounting Manager * Responsible for accounts receivable and accounts payable as well as stock roo m inventory cost and control * Responsible for purchasing merchandise from wholesalers and manufacturers bas ed on available space, merchandise on hand, customer demand, or advertised speci als. * Planned and implemented sales promotions in the store * Strong customer relations / service skills, with excellent sales abilities * Adapt easily to new concepts and responsibilities * Self-motivated, ability to handle multiple tasks simultaneously References will be furnished upon request