Management Information System Dr. P.Rizwan Ahmed.pdf

Management Information System

P.Rizwan Ahmed

Margham Publications

Management Information System (Choice Based Credit System (CBCS) Pattern) – New Syllabus (For BCA, B.Com(Computer Applications),B.Sc.(ISM), MBA and MCA Courses)

By

P.Rizwan Ahmed, MCA., M.Sc.,M.A.,M.Phil.,{Ph.D), Head of the Department Department of Computer Applications & PG Dept. of Information Technology Mazharul Uloom College, Ambur - 635 802 Vellore Dist. Tamil Nadu.

Margham Publications No.24, Rameswaram Road, T- Nager, Chennai- 600 017 Phone:(044) 2432 2469 Web Site: www.margham.in E-mail: [email protected]

CONTENTS Preface Acknowledgement

Chapter – 1

Introduction

1.1 Introduction 1.2 Data, Information, and Knowledge 1.3 Distinguish between Data and Information 1.4 Meaning of Information 1.5 Types of Information 1.5.1 Strategic Information 1.5.2 Managerial Information 1.5.3 Operational Information 1.6 Attributes of Information 1.7 Information needs of managers 1.8 Web Databases 1.9 Data warehousing 1.10 Characteristics of Data Warehouse 1.11 Need for Data Warehousing 1.12 Benefits of Data Warehousing 1.13 Future of data warehouse 1.14 Limitations of Data Warehouse 1.15 Applications of Data Warehousing 1.16 Advantages of Data Warehousing

Review Questions Chapter 2 2.1 Knowledge 2.2 Different Types of Knowledge 2.2.1 Explicit Knowledge 2.2.2 Tacit Knowledge 2.2.3 Embedded Knowledge 2.3 Knowledge Management 2.3.1 Tools Used in Knowledge Management 2.4 Purpose of Knowledge Management

Knowledge Management

Review Question Chapter 3

Information System for Decision Making

3.1Concepts of Decision Making 3.2 Types of Decision 3.3 Essential steps in process of decision making / Phases of Decision making process 3.4 Decision Support System (DSS) 3.5 Characteristics of DSS Review Question Chapter 4

Information System Concepts

4.1 Definition of Information System 4.2 Why information systems? 4.3 Need for Efficient Information System 4.4 Information System and its Role in Management 4.5 Elements / Components of an Information System 4.6 Information system Resources 4.7 Functions of an Information System 4.8 Types of Information Systems 4.9 Transaction Processing Systems 4.9.1 TPS Components 4.9.2 Characteristics of Transaction Processing Systems 4.9.3 Features of TPS 4.10 Office Automation System 4.10.1 Benefits of OAS 4.11 Process Control Systems 4.12 Decision Support System 4.12.1 Components of a DSS or Architecture of DSS 4.12.2 Attributes of Decision Support Systems 4.12.3 Types of Decision Support Systems 4.13 Benefits of DSS 4.14 Executive Support Systems / Executive Information Systems 4.14.1 Components of Executive Information System (EIS)/ESS 4.14.2 Characteristics of the Executive Support System/ Executive Information System 4.14.3 Benefits of Executive Information System / Executive Support System 4.14.4 Advantages of ESS/EIS 4.14.5 Disadvantage of ESS/EIS 4.15 Management Information System 4.15.1 Benefits of MIS 4.15.2 Comparison between the Management Information System and the Decision Support System 4.15.3 Difference between DSS, MIS and EIS

Review Question Chapter 5

Introduction to Management Information Systems

5.1 Introduction 5.2 Definition of MIS 5.3 What is Management Information System? 5.4 Evolution of MIS 5.5 Objectives of MIS 5.6 Why Management Information System? 5.7 Structure of MIS 5.7.1 MIS Structure Based on the Physical Components 5.8 Advantages of MIS 5.9 Characteristics of MIS 5.10 Role of MIS 5.11 Uses of MIS 5.12 Prerequisites of an Effective MIS 5.13 Impact of MIS 5.14 Limitations of MIS 5.15 MIS and Other Disciplines 5.15.1 Computers and MIS 5.15.2 Academics and MIS 5.15.3 Management Accounting and MIS 5.15.4 Operations Research and MIS 5.15.5 MIS versus Data Processing 5.16 MIS for a Business Organization : Review Questions Chapter 6 6.1 System Analysis 6.2 Need for System Analysis 6.3 Requirements of a Good Systems Analyst 6.4 Roles of System Analyst 6.5 Different tools for the System Analysis and Design 6.5.1 Entity 6.5.2 Structured English 6.5.3 Decision Tables 6.5.4 Data Dictionary 6.5.5 Decision Tree 6.5.6 Flow Chart

Systems Development

6.5.7 Data Flow Diagram 6.6 System Development Life Cycle 6.6.1 Systems Analysis 6.6.2 Systems Design 6.6.2.1 Physical System Design 6.6.2.2 Database Design 6.6.3 Programming 6.6.4 System Testing 6.6.5 Conversion 6.6.6 Production and Maintenance 6.7 Stages of System Design Review Questions

Chapter 7

Input/output and Form Design

7.1 Introduction 7.2 Input Design 7.3 Output Design 7.4 Form Design 7.4.1 Classification of Forms 7.4.2 Requirements of Forms Design Review Questions Chapter 8

File Organizatoins

8.1 Introduction 8.1.1 Sequential File Organization 8.1.2 Indexed- Sequential Organization 8.1.3 Inverted List Organization 8.1.4 Direct- Access File Organization (Random Access or Relative File organization) Review Questions Chatper-9 9.1 What is System Implementation? 9.2 System Implementation Methods 9.3 System Implementation steps 9.4 Construction Phase of Systems Implementation 9.5 Delivery Phase of Systems Implementation Review Questions

System Implementation

Chapter 10

Functional Management Information Systems

10.1 Marketing System 10.2 Personnel Management 10.3 Financial Management 10.4 Production Management 10.5 Accounting System 10.6 Manufacturing System 10.7 Inventory Control System 10.8 Budgetary Control System 10.9 Computerized Accounting Systems 10.9.1 Basic requirements of the computerized accounting system 10.9.2 Limitations of Computerized Accounting System 10.9.3 Advantages of Computerized Accounting System 10.9.4 Disadvantages of Computerized Accounting System 10.10 IS Organization 10.11 Top managements responsibility Review Questions Chapter 11

Development of MIS

11.1 Different Approaches to Development of MIS 11.2 Pitfalls in MIS Development 11.3 Factors responsible for development of MIS 11.4 Role of Computer in MIS Review Questions Chapter 12 12.1 Introduction 12.2 What is Database? 12.3 Objectives of Database 12.4 Data Base Management Systems 12.4.1 Elements of DBMS 12.5 Database Approach 12.6 Application Areas of Database System / Uses of Database 12.7 Characteristics of Database 12.8 Advantages of Database Approach 12.9 Disadvantages of Database Approach 12.10 Database Models 12.10.1 Hierarchical Data Model 12.10.2 Network Data Model 12.10.3 Relational Data Model 12.11 Database Administrator 12.11.1 Functions of DBA

Data Base Concepts

12.11.2 Role of Data Base Administrator Review Questions Chapter 13

Expert System

13.1 Expert System 13.2 How Expert Systems Work 13.3 Building an Expert System 13.4 Components of an Expert System 13.5 Developing Expert Systems 13.6 Advantages of Expert Systems 13.7 Disadvantages of Expert Systems 13.8 Application of Expert Systems 13.9 Features of Expert System 13.10 Benefits of Expert Systems 13.11 Limitations of Expert Systems Review Questions

Chapter 14 14.1 Introduction 14.2 System Audit 14.3 System Audit Framework Review Questions APPENDI A; Past University Question Papers APPENDIX B: Solved Question Papers

System Audit