Liderazgo y Motivación en La Gestión de Restaurantes

 

J\TZM?

Nk`lrczbm y Emtkvcjkúg lg nc Blstkúg `l Tlstcurcgtls 

@mjlgtl?

Nuks Cndlrtm Jctcncgm

Zurquknnm, XX `l Ounkm `l 4633

 

  doltkvm blglrcn?

Sul nms pcrtkjkpcgtls pul`cg `kslócr l kepnlelgtcr ugc lstrctlbkc `l `lscrrmnnm `l lqukpms, ctrlvls `l lemjkmgls.

  doltkvms lspljåikjms? @lscrrmnncr sus jcpcjk`c`ls `l nk`lrczbm plrsmgcn y blstkúg `l plrsmgcs. •  Cprlg`lrã c c`mptcr el`k`cs likjcjls mrklgtc`cs

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cn `lscrrmnnm `l lqukpms `l trcdcom  y slrã jcpcz `l elomrcr su likjcjkc prmilskmgcn y sus hcdknk`c`ls kgtlrplrsmgcnls.  

 

Ln nk`lrczbm ls `likgk`m jmem ln prmjlsm `l kginukr, bukcr y `krkbkr c nms ekledrms `l ug brupm u mrbcgkzcjkúg. Suklgls skbulg cn nå`lr `l imrec vmnugtcrkc lg nc dÿsqul`c `ln ëxktm jmg ln ikg `l jmgjlbukr nms mdoltkvms ecrjc`ms. Ncs leprlscs y mrbcgkzcjkmgls qul prcjtkjcg l kgjmrpmrcg ln nk`lrczbm jmncdmrctkvm nmbrcg ug elomr cprmvljhceklgtm `l nms rljursms, plrektlg ugc ecymr inlxkdknk`c`, kggmvcjkúg y jrlctkvk`c` lg nms lgtmrgms prm`ujtkvms. Nc kgelrskúg lg lstc junturc mrbcgkzcjkmgcn kepnkjc quldrcr ln stctu qum, qum, rmeplr ncs gmrecs y nc vkskúg trc`kjkmgcn t rc`kjkmgcn `l nc jmepcóåc. Ln nk`lrczbm jmncdmrctkvm ls nc jcpcjk`c` `l ug lqukpm `l plrsmgcs pcrc mrbcgkzcrsl y cnjcgzcr nms elomrls rlsuntc`ms, `l cjulr`m c ugms mdoltkvms  `ltlrekgc`ms, nms jucnls prmdcdnlelgtl, gm hudklrcg nmbrc`m lxktmscelgtl pmr slpcrc`m.   [ sl cpnkjc c nc plriljjkúg c tm`m tkpm `l mrbcgkzcjkúg y lg gulstrm bkrm `l glbmjkm.

 

Ncs leprlscs, jcedkcg  su imrec `l hcjlr glbmjkms, kgjmrpmrcg`m nc junturc `ln nk`lrczbm  jmepcrtk`m sl jlgtrcg eãs lg nms rljursm huecgm, julgtcg jmg elomrls cedklgtls `l trcdcom, sl dcscg lg ln jmgmjkeklgtm  y `lscrrmnnm  `l jcpcjk`c`ls `l sus jmncdmrc`mrls, lstkeuncg nc jrlctkvk`c`, nc kggmvcjkúg jmgtkguc y nc kgtlnkblgjkc jmnljtkvc, blglrcg`m ug ecymr kepcjtm ljmgúekjm y smjkcn. „Zmg leprlscs lxktmscs pmrqul prmeulvlg ln tcnlgtm, nc mrbcgkzcjkúg y nc pcrtkjkpcjkúg, cprmvljhcg`m ncs imrtcnlzcs `l jc`c ugm. Nk`lrcr gm sl trctc ÿgkjcelgtl `l emtkvcr c nc blgtl, ls plrektkrnls ugkrsl cn lsiulrzm, hcjlr prmpkcs ncs eltcs `l tm`c nc mrbcgkzcjkúg, ug nå`lr lstã `kspulstm c jmepcrtkr y icjknktcr ln nk`lrczbm pcrc nmbrcr brcg`ls jmscs―

Brlct Vncjl tm Rmra Nms Elomrls Nubcrls Vcrc Prcdcocrℤ 4638 Vlrÿ

 

Irlgtl c ug em`lnm cgtkbum eãs råbk`m, lg ln jucn pl`kr cyu`c ls slócn `l `ldknk`c`, `mg`l cdug`c nc pcskúg pmr ln pm`lr , ncs olrcrquåcs, ncs cblg`cs mjuntcs, nc `kvkskúg `ln tcnlgtm, ln ekl`m c nms lrrmrls. Ln nk`lrczbm jmepcrtk`m prlslgtc nc mpmrtugk`c` `l lstcdnljlr ug nk`lrczbm dcsc`m lg ekskúgls jmepcrtk`c, tmnlrcgjkc, jmg lgimqul `l jmeugkjcjkúg, nc lxhkdkjkúg `l nms tcnlgtms, nc `kslrtcjkúg, nc cyu`c y nc euntk`ksjkpnkgcrkl`c`. \g lqukpm kgtlr`ksjkpnkgcrkm pul`l `likgkrsl, jmem ug brupm `l plrsmgcs, `ls`l ugc cepnkc bcec `l `ksjkpnkgcs, qul trcdcocg ougtms pcrc cslburcr nc utknkzcjkúg kgtlbrc`c `l ncs crtls lg nc pncgkikjcjkúg y nc tmec `l `ljkskmgls pcrc rlsmnvlr ug eksem prmdnlec.

 

3) Ls Lstk tkeu eunc ncjk jkúg úg kgtl kgtlnl nljt jtuc ucn? n?  Ln nå`lr gm sl nkektc c `lscikcr ln stctus qum `lgtrm qum `lgtrm `l ugc mrbcgkzcjkúg, skgm qul imelgtc `l imrec nc jrlctkvk`c` lgtrl sus jmncdmrc`mrls, cnlgtãg`m c lxpnmrcr gulvcs imrecs `l hcjlr ncs jmscs y gulvcs mpmrtugk`c`ls, lg dlglikjkm `l nc leprlsc.

4) Jmg Jmgsk` sk`lrc lrcjkú jkúg g kg` kg`kvk` kvk`ucnk ucnkzc` zc`c? c?  Kepnkjc c su vlz ecgtlglr någlcs `l jmeugkjcjkúg cdklrtcs jmg nms jmncdmrc`mrls, tcgtm `l imrec kg`kvk`ucn jmem jmnljtkvc. @l lstl em`m sl cslburc qul sl jmepcrtcg gulvcs k`lcs, pu`klg`m surbkr cså prm`ujtms m kggmvcjkmgls pmr `lscrrmnncr.  C su vlz, lstms eksems jcgcnls `l jmeugkjcjkúg plrektlg c nms nå`lrls ug rljmgmjkeklgtm `krljtm c sus slbuk`mrls, emtkvãg`mnms y imelgtcg`m nc prmcjtkvk`c`.

 

:) Kg Kgsp spkr krcj cjkúg kúg y e emt mtkv kvcj cjkú kúg? g?  Brcjkcs c su vkskúg jncrc, nms nå`lrls trcgsimrecjkmgcnls tklglg nc jcpcjk`c` `l crtkjuncr c sus slbuk`mrls. @l lstl em`m sl nmbrc trcgsektkr su emtkvcjkúg y pcskúg, nm qul jmg`ujl c nms jmncdmrc`mrls jmg ecymr prmcjtkvk`c` y jmeprmeltk`ms jmg nc mrbcgkzcjkúg.

0) Kg Kginu inulg lgjk jkcc kk`l `lcn cnkzc kzc`c `c??  Ln nå`lr trcgsimrecjkmgcn sl rlrkbl jmem ug em`lnm pcrc sus slbuk`mrls. s lbuk`mrls. Lstms quklrlg lektcrnm jmem jmgsljulgjkc `l nc jmgikcgzc y rlspltm qul tklglg `lpmsktc`ms lg ën. Ls brcjkcs c lstm qul pul`lg surbkr gulvms nå`lrls trcgsimrecjkmgcnls `lgtrm `l nc mrbcgkzcjkúg yc qul ln nk`lrczbm ls ugc jcpcjk`c` qul, cugqul lg mjcskmgls ls kggctc, pul`l `lscrrmnncrsl y slr lgtrlgc`c. Lstc imrec `l trcdcom jmncdmrctkvm mptkekzc nms rljursms y tcnlgtms `l ncs  plrsmgcs qul pcrtkjkpcg lg lg ncs leprlscs.

 

½Suë ls ug nå`lr `l ug lqukpm lg ug rlstcurcgtl= Zk gms dcscems lg ln nk`lrczbm jmepcrtk`m kepmrtcgtl tlglr jncrm quë ug Nå`lr ls jcpcz `l scjcr nm elomr `l ug Lqukpm lg lstcs trls tr ls jncvls?  C.Dusjcr nc Lxjlnlgjkc lg nc Zlnljjkúg. D.Lvcnucr su `lsleplóm `l ln y `l su Lqukpm. J.Imrecr y `lscrrmnncr plrsmgcs pcrc rl`ujkr nc rmtcjkúg r mtcjkúg `l plrsmgcn. Ougtm jmg lstcs trls iugjkmgls qul gms icjknktcrãg nc tcrlc `l jrlcr ug Lqukpm jmhlskmgc`m, jmeprmeltk`m jmg nms mdoltkvms, Ykskúg y Ycnmrls `ln Tlstcurcgtl y lgimjc`m c nc Ylgtcs, jmgvlrtk`m lg ug Nå`lr qul? c.Jmgsk`lrl nc Cutmrk`c` jmem ugc hlrrceklgtc ÿtkn pcrc nc mrbcgkzcjkúg. d.Zl jcrcjtlrkzc pmr jmgvlgjlr  lg  lg nubcr `l kepmglr. j.Kgiug`l emtkvcjkúg y lepm`lrceklgtm lg su Lqukpm. `.Dusjc smnujkmgls pcrc nms lrrmrls skg dusjcr junpcdnls. l.Lstkeunc, `c lolepnm y trcdcoc ecgm c ecgm jmg nsus jmncdmrc`mrls. v k`c. i.Jmgmjl c sus jmncdmrc`mrls y sl kgtlrlsc pmr su vk`c.

 

Tlspmg`klg`m nc prlbugtc prkgjkpcn

½Suë ls ug nå`lr `l ug lqukpm lg ug rlstcurcgtl=

Ls ugc plrsmgc qul tklgl nc jcpcjk`c` `l tmecr `ljkskmgls cjlrtc`cs y mpmrtugcs pcrc `krkbkr ug brupm `l trcdcom l kgspkrcrnm c cnjcgzcr ugc eltc jmeÿg1 ls ugc plrsmgc jcpcz `l tmecr nc kgkjkctkvc, jmgvmjcr, prmemvlr, kgjlgtkvcr, emtkvcr yblstkmgcr, lvcnucr pcrc nmbrcr nms mdoltkvms `l glbmjkm `l nc jmepcóåc.

 

@LDLTLZ DCZKJMZ  Cnbugcs `l ncs iugjkmgls dcskjcs smg pncgkikjcr, `lnlbcr tcrlcs y cnjcgzcr ncs eltcs u mdoltkvms. \g nå`lr ls ugc plrsmgc qul `krkbl c ug brupm, lqukpm lg ugc leprlsc. Nc likjcjkc `l ug nå`lr pul`l el`krsl pmr ln gÿelrm `l eltcs cnjcgzc`cs m pmr nc jcgtk`c` `l plrsmgcs qul nl skbulg.

3- Hcjlr nc pncgkikjcjkúg  C trcvës t rcvës `l nc pncgkikjcjkúg sl `likgkrã nc imrec lg nc jucn sl nnlbcrã c nc eltc. Ls `ljkr, sl `kslócg ncs cjjkmgls y nms pcsms c slbukr pcrc qul sl smnujkmgl cnbÿg prmdnlec k`lgtkikjc`m. Vcrc jrlcr `kjhm pncg sl tklgl qul tmecr lg julgtc ln lsjlgcrkm y nms hljhms, tcgtm lxtlrgms jmem kgtlrgms, qul pul`lg ciljtcr ncs eltcs trczc`cs. Ln pugtm `l pcrtk`c ls ln emelgtm m nc sktucjkúg cjtucn. Jmg ln juepnkeklgtm `l ncs cjtkvk`c`ls lstcdnljk`cs lg nc pncgkikjcjkúg, ln lqukpm `l trcdcom sl sulnl imrtcnljlr.

 

4- Pmecr `ljkskmgls

Zl trctc `l slnljjkmgcr ncs `ljkskmgls pcrc nnlbcr c nms mdoltkvms m smnujkmgcr cnbÿg jmginkjtm. Vcrc nmbrcr `ln prmdnlec ln nå`lr gljlsktc cgcnkzcr nms `ctms, lxcekgcr ncs cntlrgctkvcs, kgtlrjcedkcr kgimrecjkúg y `ltlrekgcr ug jursm `l cjjkúg.

:- @lnlbcr  Vcrc `lnlbcr ls gljlscrkm jl`lr cjtkvk`c`ls c mtrc plrsmgc. Lstm tcedkëg tklgl qul vlr jmg cjlptcr qul gm lxkstl ugc smnc imrec `l hcjlr ncs jmscs, y qul nc blgtl tklgl `kilrlgtls plrspljtkvcs smdrl nm qul sl lstã hcjklg`m. \gc vlz qul sl `lnlbc, sl euntkpnkjcg nms lsiulrzms pcrc nmbrcr ln rlsuntc`m `lslc`m.

 

0- Cnjcgzcr eltcs u mdoltkvms Nms nå`lrls trczcg nms mdoltkvms c nms qul tklgl qul nnlbcr nc mrbcgkzcjkúg m ln lqukpm. Vmr nm tcgtm, ugc `l ncs prkgjkpcnls iugjkmgls `l nms nå`lrls ls jmgslbukr juepnkr jmg lsms jmeprmeksms. Ncs eltcs blglrcnelgtl sl pncgkikjcg c jmrtm, el`kcgm y ncrbm pnczm.