Liderazgo de Servicio - Final

 

KMDCZHPGO DC ^CZQMNMO OZMGCE Ce ck ceshyo nkèsmno dc Zojcrt L. Grccekcha pujkmnhdo ce 8=72 sc hnuøþ ck noencpto dc kmdcrhzgo dc scrvmnmo, scrvmnmhk o dc scrvmduijrc, ncetrhdo ce kos noiporthimcetos dck kédcr  noe rcspcnto h kos cipkchdos, kh ciphtéh y ck dcshrrokko dck potcenmhk y dck thkceto. Auedhicethkicetc, cstc cstmko dc kmdcrhzgo ítmno sc nhrhntcrmzh por hetcpoecr khs ecncsmdhdcs dc kos imcijros dck cqumpo por dckhetc dc khs propmhs.

CK KMDCZHPGO DC ^CZQMNMO … 8. Kh hntmtud hntmtud dck kédcr kédcr cs prcdmspuc prcdmspucsth, sth, hspmrh hspmrh h scr ðtmk y sc noiport noiporthh dc aorih hscrtm hscrtmvh, vh, csnunfhedo khs voncs dck cqumpo, mipukshedo ueh nukturh norporhtmvh mguhkmthrmh y sheh y jhsèedosc ce kh csnunfh hntmvh, kh noopcrhnmþe y ck rcspcto. :. Rhrh cstc cstc cstmko cstmko dc kmdcrhzgo, kmdcrhzgo, todos todos kos cipkchdo cipkchdoss soe mguhkcs mguhkcs y kos kédcrcs kédcrcs pcrsmgu pcrsmguce ce rcsokvcr ecncsmdhdcs ce kughr dc hdqumrmr podcr, ahih o rmquczh medmvmduhk. >. Ck trhjh`o trhjh`o dc cstos cstos cs scrvmr scrvmr noio noio cegrheh`c, cegrheh`c, smrvmcedo smrvmcedo h kh noiuem noiuemdhd dhd h trhvís dc  jucehs ojrhs y thrchs dcstmehdhs h ic`orhr kh nhkmdhd dck trhjh`o y kh shtmsahnnmþe dc kos nkmcetcs o noesuimdorcs. 4. Grccekcha Grccekcha ce sus sus cstudmo cstudmoss sujrhyþ sujrhyþ quc quc kos kos kédcrcs kédcrcs quc  poeéhe poeéhe h su gcetc por dckhetc dc sé imsios crhe kos iès cacntmvos, c`crnmcedo ue rok smimkhr hk dc kos phstorcs noe ck rcjhøo. 3. Kh vmntormh cs trmpkc0 cnoeþimnhicetc cs posmtmvo phrh ck ecgonmo, kh cxpcrmcenmh dc nkmcetc iès þptmih y kos trhjh`hdorcs soe iès ackmncs hk podcr pod cr nrcncr y dcshrrokkhr su  potcenmhk y thkceto. thkceto.

NKHQC^ DCK KMDCZHPGO

^oe hkguehs nhrhntcréstmnhs quc tmcece kos kédcrcs dc scrvmnmo 8. Rroiovcr Rroiovcr ueh nukturh nukturh dc hprcedmzh hprcedmzh`c `c dcetro dcetro dc kh orghemzhnm orghemzhnmþe þe quc nhphnmtc, nhphnmtc, guéc, cetrcec y dcshrrokkc h khs pcrsoehs, theto phrh su pucsto hntuhk noio auturo. :. Ghrhetmzhr Ghrhetmzhr quc ck ck kughr dc trhjh` trhjh`o o proiucvh proiucvh ck hvhenc fhnmh fhnmh eucvhs eucvhs trhycntorm trhycntormhs hs  proacsmoehkcs, pcrimtmcedo kh cxpcrmicethnmþe noe eucvos rokcs y rcspoeshjmkmdhdcs. >. Csaorzhrsc Csaorzhrsc por por nrchr ueh ueh nukturh nukturh dc noeamhezh, noeamhezh, doedc doedc kh kmjcrthd, kmjcrthd, kh kh hutoeoiéh, hutoeoiéh, ck rcspcto, ck hkmceto y ck rcaucrzo posmtmvo sche vhkorcs auedhicethkcs. 4. Roecr íeahsms íeahsms ck trhjh`o trhjh`o nokhjorhtm nokhjorhtmvo, vo, kogrhedo kogrhedo quc nhdh imcijro imcijro sc smceth smceth ueh  phrtc hntmvh dc kh noiuemdhd.

 

3. Dcionrhtmzh Dcionrhtmzhrr kh toih toih dc dcnmsmoecs dcnmsmoecs hk emvck emvck iès ncrnheo ncrnheo hk nkmcetc nkmcetc yh quc kos cipkchdos shjce nþio htcedcrkos ic`or sm sc kcs noencdc kh oportuemdhd.

NHZHNTCZÉ^TMNH^ DCK KMDCZHPGO DC ^CZQMNMO . Dc hnucrdo noe Grccekcha, ‛^okhicetc ue vcrdhdcro kédcr dc 8. Csnunfh hntmvh scrvmnmo rcspoedc hutoiètmnhicetc h nuhkqumcr projkcih ic-dmhetc csnunfhr prmicro’ (8=72, pèg. 82).

:. Ciphtéh. ^cgðe Grccekcha, ‛Ck scrvmdor smciprc hncpth y dh miporthenmh h otros, euenh rcnfhzh’ (8=72, pèg. 8:). Ck kédcr dc scrvmnmo pronurh cetcedcr h kh pcrsoeh ce su smtuhnmþe cxmstcenmhk sme cimtmr `umnmos hetmnmphdos.

>. ^hehnmþe. Se kédcr dc scrvmnmo rcnoeonc ck dcsco fuiheo dc dcshrrokkhrsc y dc hyudhr  h otros h quc sc dcshrrokkce. Grccekcha dc﬈emþ ‛shehr’

4. Htcenmþe. Se kédcr dc scrvmnmo ihetmcec ueh u eh pcrihecetc htcenmþe ce kos dmacrcetcs ckcicetos metcrhntðhe dc ce kmdcrhzgo’ ck noetcxto.(8=72, Dc hnucrdo noe Grccekcha, sme htcenmþe, ‛pcrdciosquc oportuemdhdcs pèg. 8=)

.3. Rcrsuhsmþe.

Grccekcha (8=72) ceaht ceahtmzþ mzþ kh miporthenmh dc kh pcrsuhsmþe ‛hihjkc’  pcro ‛pcrsmstcetc’ phrh kogrhr oj`ctmvos dc nrcnmimceto ce otros. Kh pcrsuhsmþe eo dcjc ushrsc phrh c`crncr podcr o kogrhr oj`ctmvos pcrsoehkcs. Grccekcha sugmrmþ quc ce kh hntuhkmdhd yh sc hehkmzhe dc ueh ihecrh iès arcsnh y posmtmvh kos tcihs dck podcr y kh hutormdhd, y kh gcetc cstè noicezhedo h hprcedcr h rckhnmoehrsc dc ueh ihecrh iceos nocrnmtmvh y iès dc hpoyo (8=72).

1. Noencptuhkmzhnmþe.

^cgðe Grcce-kcha (8=72), ck kédcr dc scrvmnmo pucdc hjstrhcr y nrchr sokunmoecs h projkcihs quc todhvéh eo sc prcscethe porquc pucdc hehkmzhr y noencptuhkmzhr kos noetcxtos.

7. Rrcvmsmþe. Grccekcha cxpuso quc kh ‛Rrcvmsmþe sojrc ko quc vh h suncdcr ce ck auturo cs ic`or quc ueh hdmvmehnmþe hk hzhr’ (8=72, pèg. 81). Csth nhrhntcréstmnh cs rckcvhetc ce ue kédcr dc scrvmnmo phrh cearcethr dm﬈nukth-dcs dc kh ic`or ihecrh posmjkc.

6. Hdimemstrhnmþe rcspoeshjkc. Kos hdimemstrhdorcs dc khs mestmtunmoecs eo sokhicetc dcjce prconuphrsc dc ko ic`or phrh pcrsoehs cspcné﬈-nhs, smeo phrh kh mestmtunmþe noio ue todo y su miphnto y rckhnmþe noe kh sonmcdhd (Grccekcha, 8=72).

=. Noiproimso noe ck nrcnmimceto dc kh gcetc. Noesmstc ce ueh vhkorhnmþe dck  jmcecsthr dc kos otros. Rhrh Grcce-kcha, ‛Ck scnrcto dck cegrhedcnmimceto dc ueh mestmtunmþe noesmstc ce noeaorihr ue cqumpo dc pcrsoehs quc sc fhghe nrcncr kos ueos h kos otros iès dc ko quc podréhe sm eo aorihsce phrtc dck cqumpo’ (8=72, pèg. 84).

 

82. Gcecrhnmþe dc noiuemdhd. Dc hnucrdo noe Grccekcha (8=72), ck csthjkcnmimceto dc eucstrhs grhedcs mestmtunmoecs iodcrehs quc noipmtce cetrc ce trc sé fh hacnthdo kh uemdhd dc khs pcrsoehs ce kh sonmcdhd. Eucstrh sonmcdhd sc fh noevcrtmdo ce cxtrcihdhicetc medmvmduhkmsth. Grccekcha h﬈riþ quc ‛Ko quc cs ecncshrmo phrh rcnoestrumr h kh sonmcdhd cs quc cxmsthe su﬈nmcetcs kédcrcs dc scrvmnmo quc eos iucstrce ck nhimeo’ (8=72, pèg. >2

DMACZCENMH^ CETZC CK KMDCZHPGO DC ^CZQMNMO ] CK KMDCZHPGO TZHE^AOZIHNMOEHK Ce cstudmos sojrc ck Kmdcrhzgo dc ^crvmnmo sc fh hehkmzhdo prmenmphkicetc sus dmacrcenmhs noe ck kmdcrhzgo trhesaorihnmoehk. Dc hnucrdo noe ^toec, Zussckk, y Rhttcrsoe (:224), kh dmacrcenmh prmenmphk cetrc ck kmdcrhzgo dc scrvmnmo y ck trhesaorihnmoehk cs quc ck prmicro sc ceaonh nkhrhicetc ce kos nokhjorhdorcs imcetrhs quc ck scguedo ce kos oj oj`ctmvos `ctmvos orghemzhnmoehkcs. Rhttcrsoe (:22>j) propuso quc h dmacrcenmh dck kmdcrhzgo trhesaorihnmoehk propucsto por Jures (:22>), ck Kmdcrhzgo dc ^crvmnmo tmcec kh vceth`h dc  posccr noestruntos nkhros mefcrcetcs hk imsio. Ce ue cstudmo dcshrrokkhdo dcshrrokkhdo ce ck høo :22>, Rhttcrsoe propuso ue iodcko noencptuhk ce ck quc mdcetm﬈nþ 7 noestruntos noio auedhicetos dck kmdcrhzgo dc scrvmnmo0 ‛hior iorhk dck kédcr, fuimkdhd, hktrumsio, vm-smþe, noe﬈hezh, cipodcrhimceto, y scrvmnmo’ (:22>j, pèg. 7).Ce ue cstudmo cipérmno rchkmzhdo  por Rhrokmem (:227) sc mevcstmgþ kh dmacrcenmhnmþe cetrc kos noipoecetcs dck kmdcrhzgo dc scrvmnmo y ck trhesaorihnmoehk h trhvís dc cenucsths. Ck heèkmsms dc étcis rc﬊c`þ quc khs  prmenmphkcs dmacrcenmhs dc cstos dos cstmkos dc kmdcrhzgo kmdcrhzgo noesmstéhe ce 3 èrchs nkhvcs0 iorhk, ceaoquc, iotmvo, imsmþe, dcshrrokko c me﬊ucenmh. Ce csths 3 èrchs, ck Kmdcrhzgo dc ^crvmnmo sc dmacrcenmþ ce quc kh prconuphnmþe p rconuphnmþe prmiordmhk dck imsio sc ncetrh ce ck dcshrrokko y  jmcecsthr dc khs pcrsoehs imcetrhs quc ce ck trhesaorihnmoehk sc ceaonh ce ck dcshrrokko orghemzhnmoehk y noescnunmþe dc oj`ctmvos. Ce ue heèkmsms postcrmor sojrc cstos rcsukthdos memnmhkcs, Rhrokmem, Rhttcrsoe, y Wmestoe (:22=, pèg. :66) noenkuycroe quc csths dmacrcenmhs ‛dcjce scr metcgrhdhs ce prèntmnhs dc kmdcrhzgo y dcshrrokko orghemzhnmoehk phrh shjcr dmacrcenmhr cetrc kh ecncsmdhd dc noethr noe ue kédcr trhesaorihdor o dc scrvmnmo…’. Cstos imsios hutorcs rcnoeonmcroe quc kos dos cstmkos dc kmdcrhzgo iucstrhe vceth`hs y dcsvceth`hs y pucdce scr hpkmnhdos scgðe khs ecncsmdhdcs dmacrcetcs ce khs orghemzhnmoecs.

TÈNTMNH^ DC MEAKSCENMH0

Kh Khss tè tènt ntmn mnhs hs dc me meak akuc ucen enmh mh quc podci podcios os ce cenoe noetr trhr hr ce ck kmdc kmdcrh rhzgo zgo dc sc scrv rvmn mnmo mo so soe0 e0

 

NOE^SKTH 0  Onurrc nuhedo sc pmdc h kos scgumdorcs scgumdorcs quc phrtmnmpce kh pkhechnmþe dc ueh hntmvmdhd.

NOEGZHNMHZ^C0 onurrc nuhedo ck kédcr, hetcs dc fhncr ueh sokmnmtud jusnh poecr h kos scgumdorcs dc juce fuior phrh ic`orhr su dmsposmnmþe.

CK KMDCZHPGO DC ^CZQMNMO ] ^S^ ^CGSMDOZC^  

Kh tcoréh dc Kmdcrhzgo dc ^crvmnmo, propucsth por Grccekcha ce kos høos 72, thijmíe rcnoeonc kh miporthenmh dc kh rckhnmþe cetrc kos kédcrcs y kos scgumdorcs. Eo ojsthetc, csth tcoréh ceahtmzh kh rckcvhenmh dc csth rckhnmþe dc ueh ihecrh ðemnh. Grccekcha (8=77, pèg. 8>) h﬈riþ, ‛Kh dmacrcenmh sc ihem﬈csth ce ck numdhdo quc ck scrvmdor tmcec dc hscgurhrsc quc khs ecncsmdhdcs prmiordmhkcs prmiordmhkcs dc kos otros cstíe smcedo shtmsacnfhs’. shtmsacnfhs’. Grccekcha thijmíe sostuvo, ‛Se grhe kédcr dcjcpèg. scr :8). vmstoCstc prmicro noio scrvmdor, csc aorihs imsio dc fcnfo cs kh nkhvc dc su grhedczh’ (8=77, ceaoquc noetrhsth noe yotrhs kmdcrhzgo quc sc ceaonhe ce ck kogro dc oj`ctmvos orghemzhnmoehkcs noio kh prmormdhd dc kh prèntmnh dck kmdcrhzgo, y imrhe hk dcshrrokko dc otros noio icdmos phrh noescgumr csos oj`ctmvos (^imtf ct hk., :224).   HZTSZO NHKKC Noesc`o ‛Dc `ovce crh iès hihrrhdo quc nuhkqumcrh. Ghsthjh soko ko ecncshrmo, hk pueto dc quc  prcacréh mr hk nmec soko. Eo mevmthjh em h khs iunfhnfhs dc kh íponh noe thk dc hforrhr,  porquc im icth ce kh vmdh crh scr medcpcedmcetc’.

Fmstormh Iès hkkè dc noethr kh fmstormh dc ueh ihrnh, ehrrhrcios kh fmstormh dc ueh pcrsoeh quc cs vmvo c`cipko dc íxmto. Doe Hrturo Nhkkc, ehnmþ ce Icdckkée Nokoijmh ‛kh nmudhd dc kh ctcreh prmihvcrh’. ^us prmicros høos trhesnurrmcroe ce ck jhrrmo Ihermquc, ueo dc kos  jhrrmos iès trhdmnmoehkcs dc kh nhpmthk hetmoqucøh. Tmcipo dcspuís nhijmþ su kughr dc vmvmcedh y sc trhskhdþ h ueh fcriosh amenh nhipcstrc ce ck jhrrmo Zojkcdo. Dcsdc `ovce, Doe Hrturo Nhkkc iostrþ scr ueh pcrsoeh dmacrcetc, sus téos sokéhe dcnmrkc ‛sm cenhimehs tus hnnmoecs por ck nhimeo dck jmce, scguro kkcghrès iuy kc`os’. ] hsé auc, smgumcedo ck noesc`o

 

dc sus téos, Hrturo fh noesokmdhdo ue mipcrmo dc iès dc 62 konhkcs ce Khtmeohiírmnh, 4322 cipkcos dmrcntos y iès dc 8:222 cipkcos medmrcntos.

Doe Hrturo Nhkkc soøhjh noe scr medcpcedmcetc. ^u prmicr cipkco auc ce kh aèjrmnh dc nhknctmecs Fmkhdcrmhs Rmphkah, hkké trhjh`o por dos høos, todo ko quc noesmgumþ ko hforrþ phrh fhncr sucøosurchkmdhd. Auc hsé noio Kh ce 8=13, ce ckRhrh jhrrmo ^he Qmntormeo kh nmudhd dc Jogotèsuhjrmþ prmicr konhk kkhihdo Nhimsmth. kogrhrko tuvo quc dc pcdmr prcsthdo $4.222, ‛euenh iès fc vuckto h pcdmr pkhth prcsthdh’, dmnc Hrturo smetmíedosc orgukkoso.

Høos dcspuís, mehugurþ ue hkihníe iès grhedc, kkhihdo ‛Ck Dhetc’, ce ík sc vcedéhe  produntos iheuahnturhdos por dmvcrsos ahjrmnhetcs, por csth rhzþe eo podéh tcecr ue noetrok rmguroso sojrc kh nhkmdhd dc kh roph quc vcedéh. Hrturo Nhkkc sc noevmrtmþ ce ue foijrc  prþspcro y eo por cso dc`þ sus ghehs dc d c progrcshr. Trcs høos dcspuís dc hjrmr Ck Dhetc, por  sugcrcenmh dc ue noeoncdor dc icrnhdco, toiþ kh dcnmsmþe quc ko kkcvhréh hk íxmto0 poekc h su konhk Hrturo Nhkkc.

‛Hrturo cs ue eoijrc noiðe, noio ck rcy Hrturo. ‛Hrturo Hrturo. Nhkkc, kh gcetc todo ck déh pmsh kh nhkkc, ¿eo? Cs noio ck rcy Hrturo pmshedo kh nhkkc. Todo ck iuedo sc hnucrdh’ Nuceth ck auedhdor dc kh ihrnh ce ue toeo jroimsth. ‛]o eo ic dciorí theto pceshedo cso dc poecr  ck eoijrc h kh ihrnh ¿Hnhso soy Gcorgmo Hrihey?’ Dcsdc quc ck konhk phsþ h kkhihrsc Hrturo Nhkkc todo auc íxmto. Hk pono tmcipo noiprþ ue konhk :2 vcncs iès grhedc quc ck quc tceéh, csth prèntmnh dc noiprhr konhkcs nhdh vcz iès grhedcs eo fh phrhdo.

^me cijhrgo, h doe Hrturo Nhkkc kc scguéh prconuphedo kh nhkmdhd y ck noetrok dc ko quc vcedéh, hðe scguéh noiprhedo khs ihrnhs quc vcedéh tcrncros. Noe ck podcr cnoeþimno hdqumrmdo dcnmdmþ nhijmhr su iodcko dc ecgonmo. Auc cetoencs nuhedo cipczþ h hsonmhrsc noe khs iheuahnturcrhs iès miporthetcs dck phés phrh quc kc ihqumkhrhe sus produntos. Hsé, Hrturo Nhkkc pudo y fh podmdo fhsth foy ghrhetmzhr h sus nkmcetcs juce prcnmo, nhkmdhd y dmvcrsmdhd.

Foy, Hrturo Nhkkc tmcec prcscenmh ce sur Hiírmnh y Ncetro Hiírmnh, cs ueh ciprcsh kédcr  ce ck scntor tcxtmk nokoijmheo, Doe Hrturo cs ue ciprcedcdor quc dh c`cipko dc vmdh h imkcs dc nokoijmheos. Hðe kmdcrh su noiphøéh pucs phrh ck `ujmkhrsc scréh mguhk h iormr. ¡Khrgh vmdh hk Ihcstro Hrturo Nhkkc!

Kmdcrhzgo dc ^crvmnmo

 

Cs ueh iodhkmdhd dc kmdcrhzgo quc pkhetch kh mdch dc scr ue kédcr scrvmnmhk y huequc ce  prmenmpmo eo sucec noegrucetc dcjmdo hk rcnoeonmimceto gcecrhk dc dmnfh amgurh noio hkgumce quc dcihedh y ihrnh phuths h scgumr por todo ue grupo dc pcrsoehs, kh rchkmdhd cs quc fhjkhioskhdcncrnheéh ue kédcr yquc mevokunrc ce khs quc hicemnc noe toih todo scetmdo ck gruponuhedo proiovmcedo ck sc rcnoeonmimceto dckthrchs, csaucrzo dc nhdh metcgrhetc dck cqumpo noio pmczh nkhvc.

Cs por csth rhzþe quc sm vhios h scr kos kédcrcs dc eucstro ciprcedmimceto cstc iítodo cs ueo dc kh iès cacntmvos pucs cstè dciostrhdo quc hk mevokunrhreos dmrcnthicetc noe khs  pcrsoehs mipkmnhdhs yh sche cipkchdos o nkmcetcs csthios nrchedo ue hijmcetc iès  propmnmo hk íxmto.

Nhrhntcréstmnhs dc ue kédcr scrvmdor 

• ^c mevo mevokkunrh0 roi roipc csh csh nrc nrccenmh dc quc quc ue ké kédcr cst cstè po porr cen cenmih dc kos kos dciès, y pronurh hnoiphøhrtc ce kh cxpcrmcenmh quc mipkmnh ueh thrch. • Rr Rroi oiuc ucvc vc jmce jmcecs csth thr0 r0 he hetc tcpo poec ec khs khs ecnc ecncsm smdh dhdc dcss dc kos kos quc quc kc kc rod rodch che e hetc hetcss quc quc khs suyhs, utmkmzhedo kh amkosoaéh amkhetrþpmnh dc quc ck jmcecsthr dc kos dciès noetrmjuyc h kh suyo. • Mipuk ipukssh0 ck ck mmi ipu pukkso dc dc cstc cstc iod iodck cko o dc kmd kmdcr crhz hzgo go vh vh ue phs phso o iès iès hkkè hkkè dck dck dmsnurso dmsnur so iotmvhdor, iotmvhdor, cstc kédcr kcs fhnc qucrcr h sus noiphøcros noiphøcros fhncr khs noshs ic`or por  quc khs fhnc h su khdo y kcs hpoyh ce ck proncso. • Zcno Zcnoeo eonc nc00 nþi nþio o sc sc mev mevok okun unrh rh kogr kogrhh cet cetce cedc dcrr ck ck ccsa sauc ucrz rzo o med medmv mvmd mduh uhkk y noi noio o thk ko rcnoeonc y hgrhdcnc h nhdh imcijro dck cqumpo. • Csnunf unfh0 cst cstc kéd kédcr pr proiucvc kh scgur gurmdhd h todos dos kos kos imc imcijros dc su cqumpo dc scr csnunfhdos y toihdos ce nuceth phrh kh toih dc dcnmsmoecs. • Mgu guhk hkdh dhd0 d0 ueh ueh dc dc khs khs prm prmen enmp mphk hkcs cs am amkos osoa oaééhs dc dc cst cstc iíto iítodo do cs cs quc quc todo todoss y nhdh ueo dc kos imcijros dck cqumpo tmcece kh imsih miporthenmh, sme dmstmenmoecs dc nhrgo, todos y nhdh ueo soe pmczhs nkhvcs phrh ck íxmto dck proycnto y ce jhsc h cso kcs trhth h todos noe rcspcto y noiproimso.

 

¿Noio kkcghr h scrko?

Rhrh cipczhr h dmrmgmr ue proycnto noe ck iítodo dc kédcr scrvmnmhk, dcjcios hdcetrheos ce eosotros imsios y ce eucstro potcenmhk fuiheo. Zcnucrdce quc csth tínemnh fhjkh dc cetcedmimcet cetcedm imceto, o, smencrmdhd smencrmdhd y noiproimso noiproimso,, vhkorcs vhkorcs quc eo sc pucdce amegmr, amegmr, smeo quc dcjce shkmr dc nhdh ueo dc eosotros h trhvís dc kh noenmcenmh sonmhk y kh fuimdhd dc vcreos noio scrcs quc hporthe y hpoyhe h emvck pcrsoehk y h kh noiuemdhd quc eos rodch. Jrmedcios ueh cxpcrmcenmh dmacrcetc, cs iuy aènmk phrhreos arcetc h ue grupo dc pcrsoehs y dcnmrkcs quc soe miporthetcs phrh ck proycnto y vhkorhe su prcscenmh ce ík, pcro dciostrhkcs cshs phkhjrhs noe hnnmoecs cs kh quc kcs dmacrcenmhrh dc otros kédcrcs. Mespmrce iès quc noe phkhjrhs noe hnnmoecs quc kcs fhghe icrcncdorcs dc kh noeamhezh y noiproimso dc nhdh metcgrhetc dck grupo, rcnoeoznhe khs jucehs mdchs y potcenmce ck nrcnmimceto medmvmduhk. Dc`ce h ue khdo csc pceshimceto ncrrhdo doedc ue `cac cs hkgumce kc`heo c mipcrsoehk quc mespmrh ecrvmosmsio. ¿H qumce eo kc mespmrhréh scetmr csh ncrnheéh ce ue hijmcetc khjorhk?, iunfhs vcncs eo cs suamnmcetc noe ueh juceh rciuecrhnmþe cnoeþimnh, hkguehs vcncs cs ecncshrmo scetmreos  phrtc dc hkgo miporthetc, hkgo quc iès hkkè dc scr ck ciprcedmimceto dc hkgumce iès sch ue ‛eosotros ciprcedmcedo `ustos noio cqumpo’.

Kos jcecamnmos phrh ue ciprcedmimceto dcsdc ck kmdcrhzgo dc scrvmnmo

Ce ck scetmdo norporhtmvo cstc tmpo dc kmdcrhzgo hporth iðktmpkcs jcecamnmos, ueo dc ckkos, cs quc opcrhtmvhicetc hk scetmrsc kos imcijros dck grupo mevokunrhdos, dcshrrokkhe ue scetmdo dc pcrtcecenmh noe ck proycnto quc kcs fhnc dhr ko ic`or dc sé ce nhdh thrch kkcvhdh h nhjo, ue nhso iuy nurmoso scrmh pkhetchr h kh nh`crh dc hkgðe csthjkcnmimceto dc noimdh rèpmdh, sm ckkh smcetc noesthetc prcsmþe y dcsnoeamhezh dc su `cac sc poedrè ecrvmosh y sc cqumvonhrh ko quc h khrgo pkhzo kc trhcrè menoeaorimdhd noe ck trhjh`o ko quc sc trhdunc h ihk gcemo y  posmjkcicetc eo htmcedh noio dcjcréh h kos nkmcetcs, pcro, sm por ck noetrhrmo ustcdcs noio kédcrcs sc csaucrzhe ce fhncrkc scetmr nþiodh, cetcedmdh y vhkorhdh, h kh khrgh sc scetmrè iès noeamhezh y fhrè su trhjh`o dc kh ic`or ihecrh posmjkc. Ce rckhnmþe h csto cstèe kos jcecamnmos phrh noe kos nkmcetcs, yh quc hk mguhk quc noe su cqumpo dc trhjh`o ue kédcr dc scrvmnmo sc csaucrzh ce jrmedhrkcs h cstos kh ic`or cxpcrmcenmh

 

 por icdmo dc ue scrvmnmo camnmcetc y ncrnheo ce ck quc kh nofcsmþe dc kos vhkorcs noe sus hnnmoecs kcs jrmedce noeamhezh y nrcdmjmkmdhd noio proycnto. Ce rcsuimdhs nuceths hsuimr csth tínemnh phrh dmrmgmr ue proycnto dh noio rcsukthdo ihyor  nhpthnmþe dc nkmcetcs grhnmhs h kh opcrhtmvmdhd cacntmvh ce todos kos proncsos kkcvhdos h nhjo,, ko quc sc trhdun nhjo trhduncc ce ihyorc ihyorcss jcecam jcecamnmo nmoss cnoeþim cnoeþimnos nos,, hdciès hdciès dc jrmedhr jrmedhreos eos kh oportuemdhd dc scr ic`orcs pcrsoehs, iès fuihehs y noesnmcetc dc su cetoreo. Htrívhesc h scr kos kédcrcs dmacrcenmhetcs, mespmrce eo soko h su cqumpo, mespmrce h kh sonmcdhd h scr ic`or, h scr iès fuimkdc y iceos nrmtmnh, h scr iès menkusmvh y rchk.