La Importancia de La Inteligencia Emocional en La Empresa

 

Cn alpgrtndoan `h cn adthcaehdoan hlgoagdnc hd cn hlprhsn Hc `ìn `h mgy vnlgs n mnbcnr `h ud thln luy alpgrtndth alpgrtndth quh hs cn adthcaehdoan hlgoagdnc hd cns hlprhsns, Vhrg, ·quá hs cn adthcaehdoan hlgoagdnc7 hlgoagdnc7 _a dgs rhlalgs n cn `hidaoaÿd `h cn Rhnc Non`hlan Hspnþgcn, hs; «Cn onpnoa`n` `h phroabar y ogdtrgcnr cgs prgpags shdlahdtgs y snbhr adthrprhtnr cgs `h cgs `hlîsº.

 Vnrn adaoanr hs alpgrtndth ogdgohr quh cn adthcaehdoan hlgoagdnc hs ud tárladg nsgoan`g `hs`h mnoh nceûd hlpg n cns hlprhsns. Lîs nccî `h lg`ns pnsnkhrns, cn adthcaehdoan hlgoagdnc mn cchen`g nc lud`g cnbgrnc pnrn quh`nrsh. Cns hlprhsns `hlnd`n `hlnd`nd d prghsagdnchs onpnohs `h a`hdionr y ehsgdnr sus hlgoagdhs prgpans y nkhdns, ogd mnbaca`n`hs sgoanchs y ogd onpnoa`n` `h n`nptnoaÿd n cns `asdtns satunoagdhs. Vhrg ndths `h nvndznr lîs, hs dhohsnrag snbhr quá hs cn adthcaehdoan hlgoagdnc. @hidaoagdhs mny luomns, phrg vnlgs n quh`nrdgs ogd cn `hidaoaÿd `hc nutgr quh pgpucnrazÿ cn adthcaehdoan hlgoagdnc hd hc lud`g `h cgs dhegoags. Vnrn Egchlnd, cn adthcaehdoan hlgoagdnc hs –cn grln `h adthrnotunr ogd hc lud`g quh hdh luy hd ouhdtn cgs shdlahdtgs, y hdecgbn mnbaca`n`hs tnchs oglg hc ogdtrgc `h cgs alpucsgs, cn nutgogdoahdoan, nutgogdoahdo an, cn lgvnoaÿd, hc hdtusanslg, cn phrshvhrndoan, cn hlpnn y cn neaca`n` lhdtnc. Hccns ogdieurnd rnsegs `h onrîothr oglg cn nutg`asoapcadn, cn oglpnsaÿd g hc nctruaslg, quh rhsuctnd ad`asphdsnbchs pnrn udn buhdn y orhnvn n`nptnoaÿd sgoanc“. Cgs `hpnrtnlhdtgs `h rhoursgs mulndgs `hlnd`nd prghsagdnchs, quh n`hlîs `h ogdtnr ogd sÿca`gs ogdgoalahdtgs, shnd onpnohs `h ucaznr sus mnbaca`n`hs hlgoagdnchs pnrn `hsnrrgccnr su cnbgr prghsagdnc. N pnrr `h cn `hidaoaÿd `h Egchlnd, pg`hlgs adtuar cn alpgrtndoan `h cn adthcaehdoan hlgoagdnc hd hc hdtgrdg cnbgrnc `gladn`g pgr cn ecgbncaznoaÿd y cn oglphva`n` oglphva`n` hdtrh hlprhsns; Nutgogdoahdoan; Nutgogdoahdo an; hs dhohsnrag thdhr ud ernd davhc `h nutgogdgoalahdtg pnrn ogdgohr cns grtnchzns, cns `hbaca`n`hs y cns dhohsa`n`hs, pnrn shr mgdhstgs ogd udg laslg y ogd cgs `hlîs. Cns phrsgdns ogd udn ernd nutgogdoahdoan sgd onpnohs `h muar `h cgs hxtrhlgs, sad onhr hd ud hxohsg `h gplaslg da phsalaslg. Lgvnoaÿd; cn lgvnoaÿd hs sadÿdalg `h pnsaÿd, bûsquh`n `h `hsngs, endns `h suphrnoaÿd y snsnooaÿd pgr hc trnbnkg bahd mhomg. Cns phrsgdns lgvn`ns sgd ogdsoahdths `h cn alpgrtndoan `h quh tg`gs cgs lahlbrgs `hc hquapg ogdsaeuhd ncondznr sus hxphotnvns. hxphotnvns. Hlpnn; phrlath rhogdgohr y hdthd`hr cns gpadagdhs `h tg`gs cgs lahlbrgs `h cn Hlpnn; hlprhsn, hstnbchohr buhdns rhcnoagdhs hdtrh oglpnþhrgs y ndncaznr y vncgrnr cn alpcaonoaÿd `h cgs hlpchn`gs hd cn hlprhsn.

 

Mnbaca`n`hs sgoanchs; alprhsoad`abchs pnrn ogdstruar rhcnoagdhs sgoanchs ogd cgs lahlbrgs `h cn hlprhsn y ogd hc lud`g hxthragr.

·sh ogdsa`hrn alpgrtndth cn adthcaehdoan hlgoagdnc hd cns grendaznoagdhs7 Hd pncnbrns `hc prgpag Egchlnd, cn Adthcaehdoan Hlgoagdnc Hlgoagdnc dgs phrlath; 

Pglnr ogdoahdoan `h duhstrns hlgoagdhs.

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Oglprhd`hr cgs shdlahdtgs `h cgs `hlîs.

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Pgchrnr cns prhsagdhs y rustrnoagdhs quh sgpgrtnlgs hd hc trnbnkg.

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Nohdtunr duhstrn onpnoa`n` `h trnbnknr hd hquapg.

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N`gptnr udn notu` hlpîon y sgoanc quh dgs brad`nrî lnygrhs pgsabaca`n`hs `h `hsnrrgccg phrsgdnc. Vnroapnr, `hcabhrnr y ogdvavar ogd tg`gs `hs`h ud nlbahdth nrlÿdaog y `h pnz.

·Vg`hlgs lhkgrnr duhstrn Adthcaehdoan Hlgoagdnc7 Pnc y oglg npudtn Egchlnd, cn adthcaehdoan hlgoagdnc sh puh`h `hsnrrgccnr y nprhd`hr. Vgr hccg, cns grendaznoagdhs cchvnd nþgs adocuyhd`g `hdtrg `h sus pcndhs grlnvgs hc hstu`ag `h hstns mnbaca`n`hs.

Hstrntheans 

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Oglg khih `h ud hquapg ; Xcazn tu adthcaehdoan hlgoagdnc pnrn pgthdoanr n tus hlpchn`gs. Vrhgoûpnth `h oÿlg hstîd, hstîd, quá quahrhd y nyû`nchs n ogdsheuarcg. ogdsheuarcg. Q rhouhr`n quh grhohrchs ud buhd hh`bnoj n hlpg gs nyu`nrî n ar pgr hc laslg onladg. Oglg hlpchn`g y oglpnþhrg ; Prnbnkn tu adthcaehdoan hlgoagdnc pnrn shr lhkgr prghsagdnc y oglpnþhrg. oglpnþhrg. Hsuárznt Hsuárznth h pgr shr nlnbch, hlpîog… y sad ravnca`n`hs. Prnbnkn on`n `ìn pgr shr cn lhkgr vhrsaÿd `h  laslg, hd hc trnbnkg y hd cn va`n. Q oglg ln`rh/pn`rh; Vgthdoan cn adthcaehdoan hlgoagdnc `h tus makgs, h`uon daþgs hlgoagdnclhdth uhrths, lgvn`gs y ogd ogd`uotns lîs sndns y hionohs pnrn su va`n. Mnrîs `h hccgs lhkgrhs prghsagdnchs prghsagdnchs hd ud uturg y, lîs alpgrtndth alpgrtndth nûd, lhkgrhs phrsgdns. Hd `hidavn, chs hstnrîs `nd`g mhrrnlahdtns pnrn shr  lîs ihcaohs. Q shrìn hstuphd`g pg`hr ogdsheuarcg ogdsheuarcg ogd cn nyu`n `h prghsgrhs, ogcheags h adstuoagdhs h`uonvns.

 

Vnrn thdhr hd ouhdtn hd cns grendaznoagdhs; Dudon `hkhs `h ogdgohr tu hdtgrdg; Ound`g mnoh ud lglhdtg shþncîbnlgs cn alpgrtndoan `h quh ud `arhovg ogdgzon hc hdtgrdg hd hc quh sh `hshdvuhcvh, hstg adocuìn su onpnoa`n` pnrn rhogdgohr cgs onlbags quh `ìn n `ìn sh prg`uohd hd ác.

Iìknth hd hc chdeunkh ogrpgrnc `h tus adthrcgoutgrhs; Luomgs `arhotgrhs `h hlprhsns sh gcva`nd `h quh hc chdeunkh ogrpgrnc (tnlbaád ccnln`g chdeunkh dg vhrbnc) tnlbaád hs udn hxprhsaÿd `arhotn `hc hstn`g hlgoagdnc `h udn phrsgdn. Vgr tndtg, n cn mgrn `h hdtnbcnr rhcnoagdhs ogd sus ogcnbgrn`grhs, ogcnbgrn`grhs, sgoags g throhrns phrsgdns, shrî ud`nlhdtnc ud`nlhdtnc quh shpn adthrprhtnr cns pgsturns, pgsturns, cgs ehstgs, cns larn`ns, cns notu`hs y `hlîs hchlhdtgs ogrpgrnchs.

@hsnrrgccn cn hsouomn novn; _a tu gbkhvg hs ogdsheuar udn nctn adthcaehdoan hlgoagdnc hd hc trnbnkg, dg bnstn ogd nbrar hspnoags `h `aîcgeg h adthrcgouoaÿd. N`hlîs `h hccg, hs aalprhsoad`abch lprhsoad`abch quh `hsnrrgcchs cn hsouomn novn, quh dg hs gtrn ogsn quh nquhccn onpnoa`n` pnrn sheuar nthdtnlhdth hc `asoursg `h gtrgs y hxtrnhr cns a`hns pradoapnchs y cgs lgvgs quh cg kusiond.

Lgvnoaÿd y nutglgvnoaÿd; Cn lgvnoaÿd puh`h shr uhdth `arhotn `h hlgoagdhs. @h mhomg, hs ud rhoursg nc quh nphcnd luomgs `arhotgrhs `h hlprhsn hd `hthrladn`ns oaroudstndoans, oglg pgr hkhlpcg satunoagdhs `h orasas, rhhstruoturnoagdhs, usagdhs g onlbags hd tg`gs cgs c gs shd`gs.

Ohrondìn y hlpnn; Cn adthcaehdoan hlgoagdnc hs sadÿdalg `h hlpnn. ·@h quá gtrn lndhrn, sa dg hs n trnvás `h udn rhcnoaÿd ohrondn y prÿxaln, sh puh`hd hdthd`hr cns hlgoagdhs `h gtrn phrsgdn `h duhstrg hdtgrdg7 Hstg hs hsphoanclhdth ûc pnrn cgs `arhovgs, quahdhs `hbhd hdrhdtnrsh tg`gs cgs `ìns n cgs rhtgs prgpags `h cn `arhooaÿd `h hquapgs y n cn dhohsa`n` `h hdthd`hr pgr quá sus ogcnbgrn`grhs notûnd oglg notûnd y pahdsnd oglg pahdsnd. Oundtn lîs ohrondn su rhcnoaÿd ogd hccgs, lîs hionz y prg`uovn. Hd `hidavn, pnrn idncaznr ogd hc thln cgs hlpchn`gs ogd adthcaehdoan hlgoagdnc `gladnd hc nutgogdtrgc, hstîd lgvn`gs y sgd onpnohs `h lgvnr, hdhd udn ernd onpnoa`n` `h phrsunsaÿd y `h trnbnkg hd hquapg. Cns hlprhsns hdhd n su `aspgsaoaÿd mhrrnlahdtns mhrrnlahdtns pnrn trnbnknr cn adthcaehdoan hlgoagdnc `h sus hlpchn`gs, cgs oursgs `h adthcaehdoan hlgoagdnc sgd luy ûchs y `hbhd kuenr ud pnphc `hstnon`g hd cn c n grlnoaÿd ogddun `h cn hlprhsn. Q rhouhr`n, oglg `hoìn Nrastÿthchs; –H`uonr cn lhdth sad h`uonr hc ogrnzÿd, dg hs h`uonr hd nbsgcutg“.