Kump 6 Kajian Kes

 

TAJUK :

KAJIAN KES • • •

Nurhaz'a(i Ha++a( - GP 053, Effa .i((% /$taia Pai&i( - GP 05368 • Jo12i! Sa! u+uf - GP053*4

• •

Nora Hafizah Sahat- GP 05386 Zuliza Au Sa!ah - GP 05"06 #u$% E&'ar& Pa()a - GP 053*"

 

PENGENALAN ala! +1+uatu 1(%1li&i2a(7 t1r&aat &ua r12a1(tu2 2aia(7 iaitu 2ualitatif &a( 2ua(titatif9 2 ua(titatif9 Ka1&ah 2aia( 21+ a&alah +alah +atu $aa() $ aa() 2a1&ah 1(%1li&i2a( %a() 2ualitatif9 Kaia( 21+ &i)u(a2a( u(tu2 !1!a(tu 1(%1li&i2 !1lihat a)ai!a(a 21ru!ita( 21hi&ua( 2 1hi&ua( +11(ar !1!1()aruhi +1+uatu 21utu+a(9  A(ali+i+ 2aia( 21+ !1!1rlu2a( 1(%1li&i2 1rlatih !1())u(a2a( 1()1tahua( &a( 21!ahira( 1!i2ira( !1r12a &1()a( +itua+i +11(ar9 U(tu2 !1()1tahui ha+il a(ali+i+ 2aia( 21+7 1(%1li&i2 1rlu :  !1()a(ali+i+  !1()ali2a+i2a( 1()1tahua(  1!i2ira(  !1!uat 21+i!ula( ;Kar&o+ < S!ith7 ,*,=

 

i( ;,,"= !1(ta2rif2a( 2aia( 21+ +1a)ai 2a1&ah 1(%1li&i2a( %a() !1(%1li&i2i f1(o!1(a 2o(t1!orari &i &ala! 2o(t12+ 21hi&ua( (%ata7 +1rta ata+-ata+ a(tara f1(o!1(a &a( 2o(t12+ ti&a2 1la+ 21lihata(9 Kaia( 21+ a&alah +alah +atu 1(&12ata( %a() ia+a &i)u(a2a( 21ra(a ia 1r21ua%aa( !1(%o2o() +ia+ata( &1()a( l1ih !1(&ala! &a( l1ih t1r1ri($i u(tu2 +1tia 21+9 I(i a&alah 1rlu a)i !1(a'a +oala( %a() 1r1(tu2 a)ai!a(a &a( !1()aa9 P1(%1li&i2a( 2aia( 21+ ia+a(%a !1())u(a2a( 1la)ai u2ti %a() &i&aati &aria&a +u!1r-+u!1r %a() 1r1za7 +11rti &o2u!1(7 t1!u ual &a( 1!1rhatia(7 &a( u)a 1la)ai +u!1r u2ti %a() !u()2i( ol1h &i&aati &ala! 2aia(-2aia( %a() l1a+9

 

Kaia( 21+ ialah 2aia( 1r&a+ar2a( &ata +o+ial a)i tuua( !1(%1li&i2 r1aliti +o+ial9 1()a( 2a1&ah i(i7 1(%1li&i2 !1()2ai u(it t1rilih7 t1tai !1'a2ili !a+%ara2at 21+1luruha(  > +1+1ora()7 +1uah 21luar)a7 +atu 2u!ula( +o+ial7 i(+ i(+titu+i titu+i +o+ial atau 2o!u(iti9 ata-&ata a2a( &ia!il &ari 1!1rhatia(7 t1!uual7 +oal +1li&i2 &a( &ata-&ata 1r12o&9 Kaia( &ila2u2a( +1$ara !1(&ala! t1rha&a +1+uatu 1r2ara9 K1l1iha( %a() a&a &ala! 2aia( 21+ a&alah 21ua%aa( u(tu2 !1(ala(2a( +ia+ata( t1rha&a +atu f1(o!1(a &ala! 2o(t12+(%a &a( ia ti&a2 1rlu u(tu2 !1(iru f1(o!1(a &ala! !a2!al atau 21t1taa( 1221ri!1( &ala! u+aha u(tu2 l1ih !1!aha!i f1(o!1(a9 /l1h itu7 2aia( 21+ a&alah $ara %a() +a()at 1rhar)a u(tu2 !1lihat &u(ia &i +121lili() 2ita9

 

TEKNIK KAJIAN P1()2ai 1r1za a(&a()a( 1r2aita( &1()a( i+tilah %a() &i)u(a a)i !1()u!ul ! 1()u!ul &ata9 ?11raa i+tilah %a() &i)u(a2a( &i a(tara(%a ialah !1to& 2aia( ;?r%!a( 4008 : @r1+'1ll 400,=7 t12(i2 2aia( ;@o((a'a% < Po'1ll7 400= &a( +trat1)i 2aia( ;i(7 400,=9 Kaia( i(i !1!ilih i+tilah T12(i2 Kaia( a)i !1ruu2 ro+1+ 1()u!ula( &ata9

 

T12(i2 2aia( !1ruu2 21a&a 1())u(aa( 1ra)ai +trat1)i a)i 1()u!ula( &ata a)i !1($aai taha 21+aha( &a( 21ol1h1r$a%aa( %a() ti())i ;?r%!a( < ?1ll7 400*=9 ?a)i ol$ott ;400,=7 t12(i2 2aia( !1ruu2 21a&a ri(+i %a() !1(&a+ari +uatu 1r+oala( &a( ti&a2 ha(%a !1ruu2 21a&a t12(i2 2hu+u+ +ahaa9 .o+o( ;40= ;40= !1(%ata2a( aha'a 1!iliha( t12(i2 2aia( a&alah 1r&a+ar2a( 21a&a 1(i+ !a2lu!at %a() h1(&a2 &i$ari7 &aria&a +iaa !a2lu!at t1r+1ut &i1rol1h &a( &ala! 21a&aa( aa ia &iilih9 B1(urut ?r%!a( ;4008=7 @haarro ;4008= &a( @r1+'1ll ;400,=7 &ala! i&a() oli+i !a2lu!at7 t12(i2 2aia( 21+ a&alah &i a(tara t12(i2 %a() oular &ala! 2ala()a( 1()2ai7 +1lai( &ari t12(i2 t1!u ual7 ra2a!a( &a( tra(+2ri+i7 &a( +1a)ai(%a9

 

.EKA ?ENTUK; ?ENTUK;KAJIAN KAJIAN KES= NU.HAZANI ?T HASSAN GP053,

 

 APA  AP A ITU .EKA ?ENTUK KAJIAN •

•

.12a 1(tu2 2aia( a&alah 21ra()2a %a() &i)u(a2a( ol1h +1+1uah 2aia( u(tu2 !1()uti &a( !1()a(ali+i+ &ata ;?r%!a(7 4008=9 .12a 1(tu2 2aia( 1rfu()+i u(tu2 !1(u2ar 1r+oala( 2aia( 21a&a 1r2ara %a() !1liat2a( 2o!o(1( tuua(7 t1ori7 1r+oala( 2aia(7 !1to& &a( +trat1)i 1r+a!1la( ;.o+o(7 40=

 

6 langkah penting dalam reka bentuk kajian kes oleh pengkaji kajian kes terkenal Robert E. Stake, Helen Simons, dan Robert K. Yin :

9 K1( K1(al al Pa+ti Pa+ti a( B1( B1(1( 1(tu2 tu2a( a( P1r P1r+oa +oala( la( Ka Kaia( ia(99 49 P1! P1!ili iliha( ha( K1+ a() I() I()i( i(  i2a i2aii  a( a( Ka1& Ka1&ah ah P1!1rol1ha( ata9 39 P1 P1r+1 r+1&i &iaa aa( ( U(t U(tu2 u2 B1 B1() ()u! u!u ull at ata9 a9 "9 P1!1rol1ha(  a ata 59 A(ali+i+ ata 69 B1 B1( (%1& 1&ia ia2a 2a( ( #a #ao ora ra( (

;So% a(& Su+a( K7 ,,6=

 

.EKA ?ENTUK ;KAJIAN KES=

*. "E&$!$HN KES YN+

$N+$N %$K)$ %N KE%H "E&ER(!EHN %#99 %#

1. KEN KEN!" !" S# S#$$ % %N N &ENEN#'KN -.

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"ERS(!N K)$N B1!a(tu !1(1(tu2a( hala tuu 2aia( &a( +a!1l %a() t1rliat9 B1()1(al a+ti fo2u+ 2aia(9

Ka1&ah %a() 21+ 1r21+a( u(tu2 1!iliha( a&alah &1()a( +1(tia+a !1ruu2 21a&a tuua( 2aia( &a( 21+ %a() &iilih &aat -

!1(a'a 1r+oala( 2aia( T12(i2 1!1rol1ha( &ata %a() 1la)ai9 P1rlu a&a 21+aha( &a( 21ol1h1r$a%aa(

 

. "ERSE%$N

'N#'K &EN+'&"'! &EN+'& "'! %# %#  -

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S1tia &ata &iuru+2a( +1$ara +i+t1!ati2 P1()uru+a( %a() +i+t1!ati2 !1!a(tu 1()2ai +ua%a ti&a2 hila() fo2u+ 21ra(a !1lalui 2a1&ah 2aia( 21+ 1()2ai a2a( !1!1rol1hi &ataC!a2lu!at %a() a(%a &aria&a 1la)ai +u!1r9 B1(a&i 1(&1()ar &a( 1(%oal %a() ai2 +1rta !a!u !1()i(t1rr1ta+i2a(  a'aa( 21ti2a t12(i2 t1!uual &i)u(a2a( 21a&a r1+o(&1(9; T12(i2 t1!uual &a( a(ali+i+ &o2u!1( +1ri() &i)u(a2a( &ala! 2aia( 21+=

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"E&ER(!EHN %#

-

S1tia &ata 1rlu &ir12o&2a(

-

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Tuua( +11(ar 1rlu &i1la+2a( 21a&a2aia( r1+o(&1( +11lu! t1!uualC+oal +1li&i2 &ila2+a(a2a(9 S1)ala ha+il t1!uualC+oal +1li&i2 a&alah +ulit

. N!$S$S N!$S$S %# %#  -

B1(i(au +1!ula &o2u!1( atau &ata %a() r1l1a( +1lai( itu ha+il t1!u ual  u)a &i a(ali+i+ &1()a( &1()a( t1liti9

 

6. &ENYE%$KN !"(RN -

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S1tia la()2ah 2aia( a2a( &i(%ata2a( &i &ala! laora( a(tara(%a a&alah +11rti 1r!a+alaha( 2aia(7 1r+oala(7 !1to&olo)i7 2a1&ah 1()u!ula( &ata7 a(ali+i+ &ata &a( lai(-lai(9 S1tia laora( 1rlu !1!uat 21+i!ula( &a( u)a $a&a()a( 1(1!ahai2a( u(tu2 2aia( %a() a2a( &ata()9 B1!i(ta !a2lu! ala+ atauu( 2o!1( 1r21(aa( 2aia( t1r+1ut9

 

Kebaikan Kaedah Kajian Kes •

Bryman & Bell (2011) menyatakan kajian kes sebagai salah satu strategi kajian.

•

Yin (2009) menjelaskan kajian kes sebagai strategi kajian yang digunakan dalam bidang psikologi sosiologi sains politik kerja sosial perniagaan dan peran!angan komuniti.

•

"anakala menurut #iti $aidah %thman (200) kajian kes sesuai  bagi kajian yang perlu kepada penyiasatan yang mendalam dan menyeluruh.

 

Kebaikan Kajian Kes •

'enilaian dan analisis kandungan dokumen biasanya dilakukan dalam konteks penggunannya.

•

Kepelbagaian dari sudut instrumen dan pendekatan pengumpulan data membenarkan analisis kandungan dokumen dilakukan se!ara kuantitati dan kualitati.

•

Butiran yang diperoleh melalui kajian kes bukan hanya membantu meneroka atau memperin!i data dalam persekitaran kehidupan sebenar tetapi membantu menjelas kompleksiti situasi kehidupan sebenar yang mungkin tidak dapat diperoleh melalui uji kaji atau tinjauan.

 

Kelemahan Kaedah Kajian Kes •

"enurut ol!ott (2009) kajian kes bukanlah satu strategilaporan. bagi  bentuk lap oran.menjalankan kajian tetapi lebih kepada

•

Kajian ini tidak memokus kepada penemuan yang  bersiat uni*ersal dan tidak menganali menganalisis sis aktor hubungan +sebab dan kesan, tetapi tumpuan diberi kepada penerokaan dan deskripsi (Be!ker et al. 200-).

 

Kelemahan Kaedah Kajian Kes •

Kajian kes didaka tidak kukuh disebabkan penyelidik atau pengkaji mungkin membenarkan penerimaan bukti yang samar/samar atau terpengaruh dan !enderung kepada pandangan tertentu yang boleh memberi kesan kepada halatuju penemuan dan kesimpulan.

•

Kajian kes menyedia asas yang lemah bagi menghasil generalisasi saintiik kerana mengguna bilangan subjek yang ke!il.

•

Kajian kes sering dilabel sebagai kajian yang panjang sukar untuk dilaksanakan dan menghasil dokumen yang banyak 

 

 ANA#ISIS KANUGAN KANUGAN /KUBEN /KUBEN #U@ EA. PANGA GP053*"

 

 EDINISI ANA#ISIS /KUBEN  Satu

!1to& 2aia( +1lai( &aria&a 1t(o)rafi7 t1ori 1rala+C1rla&a+7 f1(o!1(ol)i &a( aia( &ata &o2u!1( &a( t1!u ual 1r1(tu2 t12+ ;H+i1h < Sha((o( 4005=  Salah +atu t12(i2 a)i 2aia( 2ualit 2ualitatif atif ;@r1+'1ll 403=  B1rua2a(

alat +ai(tifi2 %a() !1liat2a( ro+1&ur 2hu+u+ 1rtuua( u(tu2 !1(%1&ia2a( a(&a()a( aru7 !1(i()2at2a( 21faha!a( 1()2ai 1r2aita( f1(o!1(a t1rt1(tu atau !1(1la+2a( ti(&a2a( %a() ra2ti2al

;Kri1(&orff 400"=  B1rua2a( 1$aha( 2a1&ah 1()u!ula( &ata 1(%1li&i2a( &aria&a a(ali+i+ &o2u!1( %a() !1rua2a( %a) !1rua2a( huraia( o12tif t1rha&a !1+1 %a() t1ah &i$1ta27 &i+iar2a( atau &i)a!ar2a( ;Kaa!arul 404=9

 

  EDINISI UBUB

 A(ali+i+

&o2u!1( &o 2u!1( !1rua2a( !1rua2a( +atu 1(tu2 a(ali+i+ a(ali+i+ t1rha&a aha( 1r$1ta2 &a( aha( 1l12tro(i2  Ia u)a !1!1rlu2a( aha( a$aa( +1ara !1(&ala! t1rha&a aha(  B1!1rlu2( arti2ula+i +1!ula t1rha&a t12+ +1$ara a(alati2al7 &i+2o(+tu2tif7 1!a(+ia+i atau 2riti2al &a( 

 A&alah !1rua2a(&aria&a !1rua2a( 1 1$aha( $aha(&o2u!1( 2a1&ah 2a1&ah 1()u!ula( 1( )u!ula( &ata 1(%1li&i2a( %a() !1rua2a( huraia( o12tif t1rha&a !1+1 %a() t1lah &i$1ta27 &i+iar2a( atau &i)a!ar2a( ;Ka!arul 404=9

 

 JENIS KUANTITATID Kaia(

+o+ial %a() !1())u(a2a( +a!1l i!1 Ko& 21+ &a( a(ali+i+ &ata Ha+il &aata( 1r1(tu2 a&ual7 )raf &a( $arta #aora( &iha+i2a( &ala! 1(tu2 +ta(&ar&

 

 JENIS KUA#ITATID  S1!ioti2  A(ali+i+  A(ali+i+

a$a(a I(tr1r1tati1  A(ali+i+ P1ruala(

 

KE?AIKAN

B1()i2ut ?r%!1( < ?1ll ;400*=7 21ai2a(  A(ali+i+ o2u!1( !1liuti:  B1()a(ali+i+ ilia atau $ora2 +1rta 1ruaha( %a) 1rla2u  B1to& 2aia( %a() t1lu+  ?1r)u(a &ala! !1()2ai i+u-i+u +1(+itif   B1rua2a( !1to& %a() a(al  ?ol1h !1()ha+il2a( +atu !a2lu!at

1r2aita( &1()a( 2!ula( atau +itua+i %a() +u2ar &i$aai

 

 KE#EBAHAN  B1!1rlu2a( !a+a %a() a(a()  @1(&1ru() u(tu2 !1()ira ila()a(

1r2ataa(  Su2ar

u(tu2 &iauto!a+i  Ti&a2 !1()a!il 2ira 2o(t12+ 1()ha+ila( t12+ +1l1a+ t12+ itu &i21luar2a(  Jara() !1!u(%ai a+a+ t1ori t1rha&a 1()ha+ila( 21+i!ula( t1(ta() huu()a( &a( 21+a( &ala! 2aia(

 

KE.ANGKA KE.JA

Kerangka Analisis Kandungan Dokumen Sumber : Krippendorf 2004 dan White & Marsh 2006

 

K/BP/NEN KE.ANGKA KE.JA 9T12+ 49 B1!a B1!a()u( ()u(2a( 2a( 1r+oa 1r+oala( la( 2aia( 39 Ko( Ko(t12 t12+ + 2aia( "9 A(a A(ali+ li+i+ i+ 2o(+tru2tif 

59P1r+a!1la( 69 K1+ K1+i!u i!ula( la(

 

Ju+tifi2a+i 1())u(aa( t12(i2 a(ali+i+ 2a(&u()a( &o2u!1( KE%H K)$N KES

 

KAEAH KAJIAN KES : JUSTIDIKASI PENGGUNAAN TEKNIK ANA#ISIS KANUNGAN /KUBEN9 ; KAEAH KUA#ITATID = •

P1(%1li&i2a( &1()a( !1())u(a2a( 2a1&ah 2ualitatif a&alah +atu r12a1(tu2 2aia( %a() 1ra+a+2a( 21a&a F % 'or& &a( F i$tur1 F +11rti %a() &i(%ata2a( ol1h Bil1+ &a( Hu1r!a( ; ,," = atau +atu 2aia( %a() &iuat !1())u(a2a( huraia( &a( 1laora( +1$ara 1rati! ; 1())u(aa( a%at &a( fra+a = ta(a 1())u(aa( +ati+ti2 ;ti&a2 1()iraa( =9 P1(%1li&i2a( %a() 1(ar-1(ar 2ualitatif a2a( !1())u(a2a( +atu (o!or u( +a!aa&a1r+ifat &ituli+ !ahuu( &i1a9 Na!u( 21ia+aa(%a7 1(%1li&i2a( !1())u(a2a( 2a1&ah 2ualitatif ha(%a a2a( !1())u(a2a( u()2aa( 1rati! +11rti  +1&i2it +ahaa+a()at 2ura()&ala! u!lah %a() 21$il+1$ara 21$il+ 1$ara !i(i!u!(%a atau 21a(%a2a((%a9

 

)'S#$/$KS$ "EN++'NN #EKN$K N!$S$S KN%'N+N %(K'&EN •

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T12(i2 a(ali+i+ 2a(&u()a( &o2u!1( &i)u(a2a( u(tu2 !1()a(ali+i+ +tatu+ oli+i !a2lu!at &i Bala%+ia9 T12(i2 a(ali+i+ 2a(&u()a( &o2u!1( &iilih +1a)ai +atu 1(&12ata( +i+t1!ati2 a)i !1()a(ali+i+ &ata &a( !a2lu!at 1r+1+uaia( &1()a( 2aia( 2ualitatif9 T12(i2 a(ali+i+ 2a(&u()a( &o2u!1( &iilih 21ra(a 1r+1+uaia( u(tu2 &ila2+a(a2a( ol1h 1()2ai tu())a9 I(i 21ra(a ro+1+ i(t1rr1ta+i t12+ !1lalui 1!a$aa( a&alah +u2ar u(tu2 &i (ilai7 &a( &it1ra()2a( i2a &i uat +1$ara +1$ara 1r2u!ula( ;Kr ;Kri1(&orff i1(&orff 400"=9 S1lai( itu7 t12(i2 a(ali+i+ 2a(&u()a( &o2u!1( !1rua2a( +atu t12(i2 %a() 21ra &i)u(a2a( a)i 2aia( 2ualitatif &ala! i&a() %a() 1r2aita( &1()a( oli+i !a2lu!at9 1()2ai %a() !1()a&ata+i t12(i2 i(i ialah Ba'1ll ;400"=9 A(ali+i+ 2a(&u()a( &o2u!1( a&alah iliha( t1rai2 a)i !1()u!ul &a( !1()a(ali+i+ &ata a)i 1r+12itara( %a() +u2ar u(tu2 &i$aai +11rti Parli!1(9

•  A(tara

 

#eknik #emubual 

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T12(i2 t1!uual ol1h &i)u(a +1a)ai t12(i2 uta!a 1()u!ula( &ata &a( &i)au()2a( &1()a( t12(i2 %a() lai( atau ha(%a &ia&i2a( 1(&12ata( 2aia( ;.o+o( 4004=9 ?a)i 2aia( %a() !1())u(a r12a 1(tu2 2aia( 21+7 t1!uual a&alah t12(i2 %a() ai2 a)i !1()u!ul &ata9 T1!uual a&alah t12(i2 2aia( %a() ol1h &it1ri!a a)i !1($ari i+u %a() 1r2aita( &1()a( oli+i !a2lu!at9

 

 Kebaikan #eknik #emubual •

T12(i2 t1!uual !1!u(%ai 11raa 21l1iha(9 A(tara(%a &ari +1)i 21a(ala( 1(1!uual !1(%1li&i2 &a( !1(1(tu2a( i+u %a() 1rlu &it1ro2a &1()a( !1(&ala!9 • ?a)i t1!uual ti&a2 1r+tru2tur 7 Sil1r!a( ;400= !1(%ata2a( t1!u ual &a( !1(a'ar2a( 21ai2a( +11rti 1ri2ut:  A9 !1!1(ar2a( r1+o(&1( %a() &it1!u ual !1())u(a2a( $ara t1r+1(&iri a)i !1()1!u2a2a( a(&a()a( &a( !1(a'a 1rta(%aa(9 ?9 ti&a2 a&a uruta( &ala! +oala( +oala( %a() t1ta a)i r1+o(&1( r1+o(&1( %a() &it1!uual9 @9 !1!1(ar2a( !1!1(ar2a( r1+o(&1( %a() &it1!u ual u(tu2 !1()1!u2a2a( !1()1!u2a2a( i+u 1(ti() %a() ti&a2 t1r&aat &ala! ra($a()a(9

 

Kelemaha Kele mahan n Teknik Temubua mubuall •

B1(urut .o+o( ;40= a(tara 21l1!aha( t1!uual a&alah 2ura()(%a ia'aia( %a() !1!1ri 21+a( t1rha&a 1r+oala( 21ol1h1r$a%aa(9 S1lai( itu7 .o+o( !1(a!ah a&alah +u2ar u(tu2 !1()1la2 t1!uual %a() 1rat +11lah atau $1(&1ru() 21a&a i+u t1rt1(tu9 Ju+t1ru7 a)i !1()ata+i i+u i(i7 Patto( ;,,0= !1($a&a()2a( 1())au()a( 21&ua 1(i+ t1!uual t1ru2a &a( 1r+tru2tur9 i+a!i() itu7 a)i !1()1la2 t1!uual t1r+a+ar &ari 2o(t12+ 2aia( a+al7 1(%1li&i2 1rlu !1(%1&ia2a( +1(arai +oala( +1$ara u!u! 1r&a+ar2a( i+u %a() h1(&a2 &it1ro2ai9

 

)usti0ikasi "emilihan #eknik #emubual •

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Kaia( i(i !1())u(a2a( t12(i2 t1!uual +1a)ai 1l1()2a 2aia( 21ra(a &ata &ari t1!uual a&alah +1+uai u(tu2 &i)au()2a( &1()a( t12(i2 a(ali+i+ 2a(&u()a( &o2u!1( ;Kri1(&or 400"=9 Kaia( i(i !1()a&ata+i 1(&12ata( t1!uual %a() &i21!u2a2a( ol1h Patto( ;,,0= &a( .o+o( ;4004= iaitu 1(&12ata( )au()a( a(tara t1!uual 1r+tru2tur &a( t1!uual ti&a2 1r+tru2tur atau &ia())il u)a t1!uual for!al &a( ti&a2 for!al9 S1lai( &aria&a +ifat a(al, a(al, t12(i2 t1!uual +11rti i(i !a!u !1(1ro2a +1+uatu i+u %a() i()i( &i21t1()ah2a(9 T1!uual &ala! 2aia( i(i u2a( 1rtuua( u(tu2 !1()1+ah2a( 1(1!ua( &ari &o2u!1( +12u(&1r t1tai7 a)i !1!1rol1hi 1!aha!a( %a() l1ih 1la+ 1r2aita( i+u &a( !a+alah9 T1!uual T1 !uual &ala! +1+uatu 2aia( ol1h &il &ila2u2a( a2u2a( +1$ara 1r+1!u2a 'alauu( !1(urut Patto(7 t1!uual !1lalui t1l1fo( turut ol1h &it1ri!a9 T1!uual &ira2a! !1())u(a2a( 1ralata( ra2a!a( &i)ital &i +a!i() $atata( ta()a(9 I&1(titi +1!ua r1+o(&1( a&alah rah+ia &a( &ia())a +ulit9 Ba2lu!at %a() &i1rol1h &i+i!a( +1$ara +ulit &a( ha(%a ol1h &i a2+1+ ol1h 1(%1li&i29

 

"ersampelan dan Kaedah "emilihan Responden •

?ila()a( r1+o(&1( %a() &it1!u ual u2a( !1(a&i i+u &ala! 2aia( 2ualitatif 2ualitatif 21ra(a tia&a +atu 1ratura( 2hu+u+ ol1h &i)u(a a)i !1(1(tu +aiz +a!1l %a() t1!u ual 9

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B1(urut Patto( ;4004=7 &1()a( ata+a( !a+a &a( +u!1r7 +uatu 2aia( ol1h !1!ilih u(tu2 !1()2ai +1t 1()ala!a( %a() 2hu+u+ a)i ila()a( ora() %a() ra!ai atau 2aia( %a() t1ru2a ulat 1()ala!a((%a &1()a( ila()a( ora() %a() +1&i2it9 Ju+t1ru7 !1(1(tu +aiz +a!1l r1+o(&1( u2a( +atu 211rlua( 21ra(a tuua( 2aia( 2ualitatif 2ualitatif a&alah u(tu2 !1!aha!i ! 1!aha!i &a( u2a( !1!uat )1(1rali+a+i9 )1(1rali+a+i9 Krit1ria a)i !1(1(tu +a!1l &a( !1()1(al a+ti r1+o(&1( %a() h1(&a2 &it1!u ual a&alah 1r&a+ar2a( 1r+oala( 2aia( a)i !1(1(tu $iri %a() 1r2aita( &1()a( !at1rial %a() &i2u!ul &ari i(&ii&u %a() +1atut(%a9

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@/NT •

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.1+o(&1( %a() &iilih a&alah 1r&a+ar2a( 1ra(a( !1r12a +1a)ai 1())ual oli+i &ala! i(+titu+i %a() !1liat2a( !a2lu!at &i Bala%+ia9 S1lai( &aria&a itu7 1!iliha( r1+o(&1( turut !1()a!il 2ira +ara(a( &aria&a r1+o(&1( %a() &it1!u ual +11lu!(%a9 Sara(a( i(i +1$ara ti&a2 la()+u() !1rua2a( 1()i2tirafa( +1ora() r1+o(&1( 21a&a r1+o(&1( %a() lai(9

 

KESIMPULAN S1$ara 21+i!ula((%a7 2aia( 21+ !1rua2a( +alah +atu $aa() uta!a &ala! i&a() 1(%1li&i2a( il!iah9 Kaia( 21+ a&alah r12a1(tu2 2aia( %a() ali() +1+uai u(tu2 &i)u(a2a( ol1h ara 1(%1li&i2 %a() !1!1rlu2a( &aata( !a2lu!at %a() t1liti &a( !1(&ala!7 !1lalui +oala(-+oala( &ala! 2aia(9 alauu( t1r&aat 21l1iha( &ala! !1la2u2a( 2aia( 21+7 (a!u( t1r&aat u)a 11raa ata+a( &a( 212a()a( %a() 'uu& &ala! !1la2+a(a2a( 2aia( 21+9 Ba2a7 +1tia 1(%1li&i2 !1+tilah tahu !1())u(a2a( &a( !1()ali2a+i2a( 2a1&ah %a() +i+t1!ati2 a)ar +1tia ro+1+ &a( r12a 1(tu2 2aia( 21+ &aat &iala(2a( &1()a( la($ar9

 

ST.ATEGI ANA#ISIS ATA

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Kaia( i(i 1ra+a+2a( 21a&a a(ali+i+ 2a(&u()a( &o2u!1( %a() 1rtuua( !1()a(ali+i+ +itua+i oli+i !a2lu!at9

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ata 2ualitatif %a() &i 2u!ul 1rlu &i tu2ar +a!a a&a !1()u(a2a( 2a1&ah a(ali+i+ atau i(t1rr1+ta+i9

 

KAEAH •  A(ali+i+

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2a(&u()a( 2a(&u()a ( &o2u!1( Sai(tifi2

Ka1&ah i(t1r1+ta+i P1($1raa(

 

KEPE#?AGAIAN ANA#ISIS P/#ISI BAK#UBAT •

PENEKATAN •

BAT#ABAT • TEKNIK • BASA#AH

•

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ST.UKTU. NEGA.A • IND.ASTUKTU. SEBUA SEKT/. S/SIA#

 

  .UJUKAN i9  Ala( ?r%!a( a(& E!!a ?1ll ?1ll ;400*=7 Business Research Methods Third Edition. ii9 H+iu-Da() H+i1h Sarah E9 Sha((o( ;4005=7 Three  Approaches to Qualitatve Q ualitatve Content Analysis. iii9 Joh( 9 @r1+'1ll ;403= Research Design: Qualitative, Quantitative and Mixed Methods  Approahes, th edition. i9 Analysis: Relia!ility in Content Klau+ Kri1(&orff ;400"=#isconceptions "o#e co##on co ##on and reco##endations 9 Ka!arul Az!i Ja+!i ;404= Metodology $engu#pulan Data dala# $enyelidi%an &ualitati' 

 

ujukan •

Be!ker B. '.ason '.ason K.e*in K.e*ine e .3annu .3annum m #. 3ill 4. 5eydens . "atusk "atuske*i!h e*i!h . 'alm7uist. 200-. ase #tudies o riting. olorado8 olorado #tate ni*ersity.

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Bryman B. & Bell :. 2011. Business esear!h "ethods ; rd ed. %