Kelompok 2 - ITIL 4

 

D.U.D.O BSKFHPASL  - D.U.D.O 5 -

fhmu

 

Aur thkf

@krds Mkrhmerk L.

Kemdm Edck Z.

MSZ.. :43;;48::85::5 MSZ

MSZ.. :43;;48::85:;: MSZ

Autodmh  

^HNUDAM

;.

; 3 > 5 8 2 0

Dmtraeuntdam ta tgh Mhw DUDO Crdhb ab 3.Avhrvdhw EhvAps

;.

Namnhpts kme Narh Baumektdam

Gaodstdn 3. Kpprakng ta ^hrvdnh  Fkmk`hfhmt9 Baur Edfhmsdams

;.

3.

Rkouh Nrhktdam wdtg ^hrvdnh Rkouh ^ysthf

;.

Zrkntdnhs ta Fkmk`h ^tklhgaoehrs

3.

Zrkntdnhs ta Hmkcoh ^hrvdnh ^uppart

Dmbouhmndm` Ugrau`g @udedm` Zrdmndpohs

>.

DUDO—s Fkmk`hfhmt ab Zrkntdnhs

>.

Namtdmuko Dfpravhfhmt

;.

Zrkntdnhs ta Fkmk`h Aphrktdams

;.

3.

Zrkntdnhs ta Fkmk`h Ngkm`hs Zrkntdnhs ta Fkmk`h Shohkshs

;.

Ugh ^hrvdnh Ehsl

fhmu

 

:; -

Dmtrae Dmtr aeun untd tdam am ta tg tgh h Mhw Mhw D.D.U.D .D.O .O - Cr Crddhb Av Avhr hrvd vdhw hw ab Eh EhvA vAps ps

fhmu

 

^hntdam ;.; 9 Dmtraeuntdam ta tgh Mhw DUDO Pgy wks k mhw brkfhwarl mhhehe1

Dt stkrthe aut chdm` Dmbarfktdam Uhngmaoa`y Dmbrkstrunturh Odcrkry (DUDO) kme tghm favhe dmta tgh rhkof ab koo tgdm`s shrvdnh fkmk`hfhmt. Maw dm dts baurtg kvktkr ks tgh ed`dtko DUDO, tgh brkfhwarl ds fkldm` k stram` nafhcknl. Ugh nafpkmy chgdme DUDO, KWHOA^, dmdtdkthe k rhbrhsg cy rhkngdm` aut ta kcaut 3,::: prabhssdamkos prabhssdamkos braf vkrdaus vkrdaus ar`km ar`kmdzktdams dzktdams ta nafh ta`htghr ta`htghr wdtg tgh sdm`oh acihntdvh ab nrhktdm` k brkfhwarl tgkt wks k`doh kme dmmavktdvh. Ugh autnafh ds DUDO 5.

fhmu

 

^hntdam ;.; 9 Dmtraeuntdam ta tgh Mhw DUDO

DUDO 5 nhrtdbdnktdam pktg

fhmu

 

^hntdam ;.3 9 Crdhb Avhrvdhw ab EhvAps

EhvAps ds k nuoturko trkmsbarfktdam tgkt crdm`s ta`htghr ta`htghr phapoh braf

knrass edsndpodmhs ta warl umehr k sdm`oh ufcrhook ta naookcarkth kme warl ks amh umdt wdtg km aphm fdme kme ta rhfavh dmhbbdndhmndhs.

fhmu

 

^hntdam ;.3 9 Crdhb Avhrvdhw ab EhvAps EhvAps prdmndpohs

fhmu

 

^hntdam ;.3 9 Crdhb Avhrvdhw ab EhvAps Ugrhh hohfhmts ab EhvAps

fhmu

 

^hntdam ;.3 9 Crdhb Avhrvdhw ab EhvAps Nambodnt chtwhhm ehvhoapfhmt kme aphrktdams

fhmu

 

^hntdam ;.3 9 Crdhb Avhrvdhw ab EhvAps Namtdmuaus dmth`rktdam

fhmu

 

^hntdam ;.3 9 Crdhb Avhrvdhw ab EhvAps Namtdmuaus ehodvhry

fhmu

 

^hntdam ;.3 9 Crdhb Avhrvdhw ab EhvAps Namtdmuaus ehpoayfhmt

fhmu

 

^hntdam ;.3 9 Crdhb Avhrvdhw ab EhvAps Namtdmuaus Ehodvhry vs. Namtdmuaus Ehpoayfhmt

fhmu

 

:3 -

-

Namnhpts kme Narh Baumektdam Gaodstdn Kpprakng ta ^hrvdnh Fkmk`hfhmt9 Baur Edfhmsdams

fhmu

 

^hntdam 3.; 9 Namnhpts kme Narh Baumektdam ^hrvdnh pravdehr kme shrvdnh namsufhr futuko rhoktdamsgdp dooustrktdam

fhmu

 

^hntdam 3.; 9 Namnhpts kme Narh Baumektdam Hohfhmts ab vkouh

fhmu

 

^hntdam 3.; 9 Namnhpts kme Narh Baumektdam Xtdodty kme wkrrkmty oa`dn edk`rkf

fhmu

 

^hntdam 3.; 9 Namnhpts kme Narh Baumektdam Rkouh nrhktdam oa`dn `kth

fhmu

 

^hntdam 3.; 9 Namnhpts kme Narh Baumektdam Xtdodty ab k shrvdnh

Pkrrkmty ab k shrvdnh

fhmu

 

^hntdam 3.; 9 Namnhpts kme Narh Baumektdam ^hrvdnh rhoktdamsgdp faeho

fhmu

 

^hntdam 3.3 9 Gaodstdn Kpprakng ta ^hrvdnh Fkmk`hfhmt9 Baur Edfhmsdams

Baur edfhmsdams ab shrvdnh fkmk`hfhmt

fhmu

 

^hntdam 3.3 9 Gaodstdn Kpprakng ta ^hrvdnh Fkmk`hfhmt9 Baur Edfhmsdams

Dooustrktdam ab k shrvdnh vkouh strhkf

fhmu

 

:> -

Rko kouh uh Nrh Nrhkt ktda dam m wdtg wdtg ^hr ^hrvd vdnh nh Rko Rkouh uh ^ys ^ysth thf f - Dm Dmbo bouh uhmn mndm dm`` Ug Ugra rau` u`g g @u @ude dedm dm`` Zr Zrdm dmnd ndpo pohs hs - DU DUDO DO——s Fkmk Fkmk`h `hfh fhmt mt ab ab Zrkn Zrkntd tdnh nhss

fhmu

 

^hntdam >.; 9 Rkouh Nrhktdam wdtg ^hrvdnh Rkouh ^ysthf ^hrvdnh vkouh systhf

fhmu

 

^hntdam >.; 9 Rkouh Nrhktdam wdtg ^hrvdnh Rkouh ^ysthf

^hrvdnh vkouh ngkdm

fhmu

 

^hntdam >.; 9 Rkouh Nrhktdam wdtg ^hrvdnh Rkouh ^ysthf ^hrvdnh vkouh strhkf dooustrktdam

fhmu

 

^hntdam >.; 9 Rkouh Nrhktdam wdtg ^hrvdnh Rkouh ^ysthf Zokm kntdvdty dmputs kme autputs umehr shrvdnh vkouh ngkdm

fhmu

 

^hntdam >.; 9 Rkouh Nrhktdam wdtg ^hrvdnh Rkouh ^ysthf Hm`k`h kntdvdty dmputs kme autputs umehr shrvdnh vkouh ngkdm

fhmu

 

^hntdam >.; 9 Rkouh Nrhktdam wdtg ^hrvdnh Rkouh ^ysthf Dfpravh kntdvdty dmputs kme autputs umehr shrvdnh vkouh ngkdm

fhmu

 

^hntdam >.; 9 Rkouh Nrhktdam wdtg ^hrvdnh Rkouh ^ysthf Ehsd`m kme trkmsdtdam kntdvdty dmputs kme autputs umehr shrvdnh vkouh ngkdm

fhmu

 

^hntdam >.; 9 Rkouh Nrhktdam wdtg ^hrvdnh Rkouh ^ysthf Actkdm/Cudoe kntdvdty dmputs kme autputs umehr shrvdnh vkouh ngkdm

fhmu

 

^hntdam >.; 9 Rkouh Nrhktdam wdtg ^hrvdnh Rkouh ^ysthf Ehodvhr kme ^uppart kntdvdty dmputs kme autputs umehr shrvdnh vkouh ngkdm

fhmu

 

^hntdam >.3 9 Dmbouhmndm` Dmbouhmndm` Ugrau`g Ugrau`g @udedm` Zrdmndpohs Zrdmndpohs @udedm` prdmndpohs

fhmu

 

^hntdam >.3 9 Dmbouhmndm` Dmbouhmndm` Ugrau`g Ugrau`g @udedm` Zrdmndpohs Zrdmndpohs Kppoydm` tgh prdmndpoh ab stkrt wghrh yau krh

fhmu

 

^hntdam >.3 9 Dmbouhmndm` Dmbouhmndm` Ugrau`g Ugrau`g @udedm` Zrdmndpohs Zrdmndpohs Bhhecknl bhhedm` dthrktdam

fhmu

 

^hntdam >.3 9 Dmbouhmndm` Dmbouhmndm` Ugrau`g Ugrau`g @udedm` Zrdmndpohs Zrdmndpohs Aptdfdzktdam kme kutafktdam

fhmu

   

^hntdam >.> 9 DUDO—s Fkmk`hfhmt ab Zrkntdnhs Nkth`ary ab Zrkntdnhs DUDO prkntdnhs krh nkth`ardzhe crakeoy dmta tgrhh edstdmnt pkrts9  ;. @hmhrko fkmk`hfhmt prkntdnhs  3. ^hrvdnh fkmk`hfhmt prkntdnhs  >. Uhngmdnko fkmk`hfhmt prkntdnhs

@hmhrko Fkmk`hfhmt Zrkntdnhs @hmhrko fkmk`hfhmt prkntdnhs gkvh chhm keapthe kme kekpthe bar shrvdnh fkmk`hfhmt braf `hmhrko cusdmhss fkmk`hfhmt eafkdms.

fhmu

   

^hntdam >.> 9 DUDO—s Fkmk`hfhmt ab Zrkntdnhs ^hrvdnh Fkmk`hfhmt Zrkntdnhs ^hrvdnh fkmk`hfhmt prkntdnhs gkvh chhm ehvhoaphe dm shrvdnh fkmk`hfhmt kme DU^F dmeustrdhs.

Uhngmdnko Fkmk`hfhmt Zrkntdnhs Uhngmdnko fkmk`hfhmt prkntdnhs gkvh chhm kekpthe braf thngmaoa`y fkmk`hfhmt eafkdms bar shrvdnh fkmk`h- fhmt purpashs cy hxpkmedm` ar sgdbtdm` tghdr banus braf thngmaoa`y saoutdams ta DU shrvdnhs. shrvdnhs.

fhmu

 

:5 -

Zrkntdnhs ta Fkmk`h ^tklhgaoehrs ^tklhgaoehrs Zrkntdnhs ta Hmkcoh ^hrvdnh ^uppart Nam Na mtd tdmu muko ko Df Dfpr prav avhf hfhm hmtt

fhmu

 

^hntdam 5.; 9 Zrkntdnhs ta Fkmk`h ^tklhgaoehrs

fhmu

 

^hntdam 5.; 9 Zrkntdnhs ta Fkmk`h ^tklhgaoehrs HWZOASH

HM@K@H

ABBHS

K@SHH

AMCAKSE

NA-NSHKUH

SHKODYH

HWZOASH 9 Xmehrstkme Mhhes, Rkouh, kme Dehmtdby ^hrvdnh Zravdehrs

AMCA AM CAKS KSE E9 Zranurh kme phrbarf trkmsdtdam kntdvdtdhs

HM@K@H 9 Cudoe Shoktdamsgdps

NA-NSHKUH9 Namsufh shrvdnh kme hm`k`h dm tgh shrvdnh dmthrkntdam

ABBHS 9 ^phndby Shqudrhfhmts K@SHH

9

SHKODYH 9 Urknl, ksshss, kme hvkoukth vkouh, hvkoukth  iaurmhy 

Mh`atdkth kme k`rhh shrvdnh utdodty, wkrrkmty kme hxphrdhmnh fhmu

 

^hntdam 5.3 9 Zrkntdnhs ta Hmkcoh ^hrvdnh ^uppart

fhmu

 

^hntdam 5.3 9 Zrkntdnhs ta Hmkcoh ^hrvdnh ^uppart EHODRHS ^HSRDNH ^XZZASU

ZXSZA^H 9 Ua hmsurh tgkt shrvdnhs krh ehodvhrhe kme supparthe knnaredm` ta k`rhhe sphndbdnktdams kme stklhgaoehrs— hxphntktdams

DMZXU ◁ ◁ ◁ ◁ ◁ ◁ ◁

AXUZXU ◁ ◁ ◁

9 Mhw kme Mhw kme ngkm ngkm`h `he e prae praeun unts ts kme kme shr shrvd vdnh nhs, s, pra pravd vdeh ehe e cy ehsd`m kme trkmsdtdam Namtrk Nam trknts nts kme kme k`rhh k`rhhfhm fhmts ts wdtg wdtg hxthr hxthrmko mko kme kme dmthr dmthrmko mko supp suppodh odhrs rs kme kme pkrtmhrs, pravdehe cy hm`k`h ^hrv ^h rvdn dnh h naf nafpa pamh mhmt mts s pra pravd vdeh ehe e cy cy actkdm/cudoe  Dfpr Df prav avhf hfhm hmtt dmdt dmdtdk dktd tdvh vhs s kme kme pokm pokms, s, pra pravd vdeh ehe e cy dfpravh Dfpr Df prav avhf hfhm hmtt stk stktu tus s rhp rhpar arts ts br braf af dfpravh Xshr Xs hr su supp ppar artt tks tksls ls pr prav avde dehe he cy hm`k`h Lmawoh Lma wohe`h e`h kme dmb dmbarf arfktd ktdam am kca kcaut ut mhw kme ngk ngkm`he m`he shr shrvdn vdnh h nafpamhmts kme shrvdnhs braf ehsd`m kme trkmsdtdam, trkmsdtdam, kme actkdm/cudoe 

◁ ◁

◁ ◁

9

^hrvdn ^hrv dnhs hs eh ehod odvh vhrh rhe e ta ta nus nusta tafh fhrs rs km kme e ushr ushrs s Dmba Dm barf rfkt ktda dam m am am tgh tgh na nafp fpoh ohtd tdam am ab us ushr hr suppart tksls bar hm`k`h Zrae Zr aeun untt kme kme sh shrv rvdn dnh h phr phrba barf rfkm kmnh nh dmbarfktdam bar hm`k`h hm`k`h kme  kme dfpravh Dfpr Df prav avhf hfhm hmtt app appar artu tumd mdtd tdhs hs ba barr dfpravh Namt Na mtrk rknt nt km kme e k`r k`rhh hhfh fhmt mt rh rhqu qudr drhfh hfhmt mts s bar bar hm`k`h Ngkm`h rhquhsts bar actkdm/cudoe  ^hrv ^h rvdn dnh h ph phrb rbar arfk fkmn mnh h dm dmba barf rfkt ktda dam m ba barr ehsd`m kme trkmsdtdam

◁

Lmawohe`h Lmawoh e`h kme kme dmbar dmbarfkt fktdam dam kcau kcautt tgdretgdre-pkr pkrty ty shrvd shrvdnh nh nafpa nafpamhmt mhmts s braf braf hm`k`h

gttps9//www.cfn.naf/coa`s/dtdo-shrvdnh-vkouh-ngkdm/  fhmu

 

^hntdam 5.> 9 Namtdmuko Dfpravhfhmt

gttps9//www.cfn.naf/coa`s/dtdo-shrvdnh-vkouh-ngkdm/  fhmu

 

:8 -

Zrkntdnhs ta Fkmk`h Aphrktdams

fhmu

 

^hntdam 8 9 Zrkntdnhs ta Fkmk`h Aphrktdams ◁

HRHMU FKMK@HFHMU ◌

◁

DMNDEHMU FKMK@HFHMU ◌

◁

Bdothr kme nkth`ardzh Hvhmts dm arehr ta ehndeh am kppraprdkth kntdams.

Fkmk`h tgh odbhnynoh ab koo Dmndehmts. Ugh prdfkry acihntdvh ab Dmndehmt Fkmk`hfhmt ds ta rhturm tgh DU shrvdnh ta ushrs ks qudnloy ks passdcoh.

SH[XH^U BXOOBDOFHMU ◌

Buobdoo ^hrvdnh Shquhsts, wgdng dm fast nkshs krh fdmar (stkmekre) Ngkm`hs (h.`. rhquhsts ta ngkm`h k pkssware) ar rhquhsts bar dmbarfktdam

◁

KNNH^^ FKMK@HFHMU ◌

@rkmt kutgardzhe ushrs tgh rd`gt ta ush k shrvdnh, wgdoh prhvhmtdm` knnhss ta mam-kutgardzhe ushrs

◁

ZSACOHF FK FKMK@HFHMU ◌

Zrakntdvh Zracohf Fkmk`hfhmt kmkoyzhs Dmndehmt Shnares, kme ushs ektk

naoohnthe cy atghr DU ^hrvdnh Fkmk`hfhmt pranhsshs ta dehmtdby trhmes ar sd`mdbdnkmt Zracohfs

fhmu

 

^hntdam 8 9 Zrkntdnhs ta Fkmk`h Aphrktdams ◁

DU AZ AZHSKUDAM^ NA NAMUSAO ◌

Famdtar kme namtrao tgh DU shrvdnhs kme tghdr umehroydm` dmbrkstrunturh

◁

BKN KNDDOD ODUD UDH^ H^ FK FKMK MK@H @HFH FHMU MU

◁

Fkmk`h tgh pgysdnko hmvdramfhmt wghrh tgh DU dmbrkstrunturh ds oankthe ◌ KZZOD KZZ ODNK NKUD UDAM AM FK FKMK MK@H @HFH FHMU MU

◌ ◁

Fkmk`dm` kppodnktdams tgrau`gaut tghdr odbhnynoh.

UHNGMDNKO FK FKMK@HFHMU ◌

Uhngmdnko hxphrtdsh kme suppart bar tgh fkmk`hfhmt ab tgh DU dmbrkstrunturh

fhmu

 

:2 -

Zrkntdnhs ta Fkmk`h Ngkm`hs Zrkn Zr kntd tdnh nhss ta ta Fkm Fkmk` k`h h Sh Shoh ohks kshs hs

fhmu

 

^hntdam 2.; 9 Zrkntdnhs ta Fkmk`h Ngkm`hs NGKM@H 6 k ngkm`h ds km kppravhe hvhmt, kme tgh phrsam eadm` tgkt kppravdm` ds tgh skfh amh tgkt

avhrshhs tgh ngkm`h fkmk`hfhmt pranhss

fhmu

 

^hntdam 2.; 9 Zrkntdnhs ta Fkmk`h Ngkm`hs ◁

NGKM@H FKMK@HFHMU ◌

ghops ta fdmdfdzh tgh rdsls bar aphrktdamko DU shrvdnhs

◌

fklhs surh km ar`kmdzktdam eanufhmts hvhry ngkm`h cy dehmtdbydm` edbbhrhmt ohvhos ab ngkm`hs kme sphndbydm` gaw ta gkmeoh tghf

◁

NGKM@H FKMK@HFHMU SAOH^ 9 ◌

Ngkm`h Shquhsthr  ▪

◌

Ngkm`h Kevdsary Cakre (NKC) ▪

◌

ds tgh phrsam ar hmtdty tgkt aphmhe tgh dmdtdko ngkm`h rhquhst

dmedvdeukos tgkt gkvh lmawohe`h am edbbhrhmt eafkdms rhokthe ta k ngkm`h

Ngkm`h Kutgardty/Awmhr  ▪

dmedvdeukos tgkt avhrshhs tgh pranhsshs chgdme ngkm`h kme koo tgkt hmtkdos, gks tgh pawhr ta rhihnt ngkm`h rhquhsts tgkt eam—t namtkdm subbdndhmt dmbarfktdam

fhmu

 

^hntdam 2.; 9 Zrkntdnhs ta Fkmk`h Ngkm`hs NGKM@H cy tghdr ^HRHSDUT 9

fhmu

 

^hntdam 2.; 9 Zrkntdnhs ta Fkmk`h Ngkm`hs

◁

^UKMEKSE NGKM@H^

9

◌

sdfpoh kme strkd`gtbarwkre ngkm`hs tgkt hvhryamh umehrstkmes umehrstkmes

◌

Annurs brhquhmtoy

◌

Hxkfpoh9  A^ up`rkeh Hxkfpoh9 ▪

^trkd`gtbarwkre kme brhquhmt ngkm`h.

▪

Eanufhmtktdam mhhehe.

▪

Ma burtghr kutghmtdnktdam rhqudrhe.

fhmu

 

^hntdam 2.; 9 Zrkntdnhs ta Fkmk`h Ngkm`hs

◁

MASFKO NGKM@H^ ◌ ◌

9

Mat stkmekre cut kosa dsm—t km hfhr`hmny gkvh gkv h ta `a `a tgrau` tgrau`g g tgh hmt hmtdrh drh ngkm` ngkm`h h fkmk`h fkmk`hfhm fhmtt pranhs pranhss s bar hkn hkng g marfko marfko ngkm`h

◌

Hxkfpoh9 Phcsdth Hxkfpoh9  Phcsdth ngkm`h ar phrbarfkmnh dfpravhfhmt ▪

Dfpa Df part rtkm kmtt ngkm` ngkm`h h ta shrv shrvdn dnh/ h/DU DU dmb dmbrk rkst stru runt ntur urh. h.

▪

Buoo Bu oo ng ngkm km`h `h fk fkmk mk`h `hfh fhmt mt rh rhvd vdhw hw..

▪

Shqu Sh qudr drhs hs bd bdmk mkoo kut kutga gard rdzk zktd tdam am br braf af NK NKC. C.

fhmu

 

^hntdam 2.; 9 Zrkntdnhs ta Fkmk`h Ngkm`hs

◁

FKIA FK IAS SN NGK GKM@ M@H^ H^ 9 ◌ ◌

db tgkt ngkm`h fhkms k oat ab famhy ds kt stklh Mhhe Mhh e iustdbd iustdbdnkt nktdam dam braf braf tgh fkmk fkmk`hf `hfhmt hmt whd`g whd`gdm` dm` tgh tgh rdsls rdsls wdtg tgh tgh chmhbd chmhbdts, ts, ks whoo ks okydm` aut koo tgh bdmkmndko rkfdbdnktdams, dm k ehtkdohe prapasko

◌

Hxkfpoh9 Fd`rktdam Hxkfpoh9  Fd`rktdam braf amh ektk nhmthr ta kmatghr  ▪

Fkmk Fk mk`h `hfh fhmt mt kme kme NKC NKC kut kutga gard rdzk zktd tdam am..

▪

Ehtk Eh tkdo dohe he rhp rhpar art/ t/pr prap apas asko ko mhh mhheh ehe. e.

▪

Gd`g-rdsl ngkm`h.

fhmu

 

^hntdam 2.; 9 Zrkntdnhs ta Fkmk`h Ngkm`hs

◁

HFHS HF HS@H @HMN MNT T NGKM NGKM@H @H^ ^ 9 ◌

fhkms tghrh—s km ur`hmt sdtuktdam kme k ngkm`h mhhes ta ch dfpohfhmthe ks qudnloy ks passdcoh abthm rhsaovhs k fkiar dmndehmt

◌

hfhr hf hr`h `hmn mny y ngkm ngkm`hs `hs gk gkvh vh k gd gd`g `ghr hr rds rdsl l ab bk bkdo dour urh h

◌

Hxkfpoh9 Bdx Hxkfpoh9  Bdx bar shnurdty crhkng ar shrvhr autk`h ▪

Shsaovhs dmndehmt.

▪

Gd`g rdsl ab bkdourh.

▪

Xr`hmt ngkm`h.

▪

Bohxdcoh paao ab kppravhrs.

gttps9//www.poutark.naf/coa`/dtdo-ngkm`h-fkmk`hfhmt 

fhmu

 

^hntdam 2.3 9 Zrkntdnhs ta Fkmk`h Shohkshs

fhmu

 

^hntdam 2.3 9 Zrkntdnhs ta Fkmk`h Shohkshs ◁

SHOHK^H FKMK@HFHMU ^XZZASU ◌

◁

pravdeh `udehodmhs kme suppart bar tgh ehpoayfhmt ab Shohkshs

SHOHK^H ZOKMMDM@ ◌

kssd`m kutgardzhe Ngkm`hs ta Shohksh Zknlk`hs kme Zknlk`hs kme ta ehbdmh tgh snaph kme namthmt ab Shohkshs, ehvhoaps k sngheuoh bar cudoedm`, thstdm` kme ehpoaydm` tgh Shohksh

◁

SHOHK^H CXDOE ◌

dssuh koo mhnhsskry Parl Arehrs kme Zurngksh Shquhsts  Shquhsts sa  sa tgkt Shohksh nafpamhmts krh hdtghr cau`gt braf autsdeh Arehrs kme Zurngksh vhmears ar ehvhoaphe/ nustafdzhe dm-gaush. koo rhqudrhe Shohksh nafpamhmts krh rhkey ta hmthr tgh thstdm` pgksh.

◁

SHOHK^H E EH HZOATFHMU ◌ Ehpoay tgh Shohksh nafpamhmts dmta tgh odvh praeuntdam hmvdramfhmt. Shspamsdcoh bar trkdmdm` hme-ushrs kme aphrktdm` stkbb kme ndrnuoktdm` dmbarfktdam/ eanufhmtktdam eanufhmtkt dam am tgh mhwoy ehpoayhe Shohksh ar tgh shrvdnhs dt supparts

◁

HKSOT O ODDBH ^ ^X XZZASU ◌

rhsaovh aphrktdamko dssuhs qudnloy eurdm` km dmdtdko phrdae kbthr Shohksh ehpoayfhmt, ehpoayfhmt, kme ta rhfavh kmy rhfkdmdm` hrrars

ar ehbdndhmndhs

◁

SHOHK^H NOA^XSH ◌

barfkooy noash k Shohksh kbthr vhrdbydm` db kntdvdty oa`s kme NF^ NF^ namthmts  namthmts krh up ta ekth fhmu

 

:0 -

Ugh ^h ^hrvdnh Eh Ehsl

fhmu

 

^hntdam 0 9 Ugh ^hrvdnh Ehsl

fhmu

 

^hntdam 0 9 Ugh ^hrvdnh Ehsl

fhmu

 

^hntdam 0 9 Ugh ^hrvdnh Ehsl

fhmu

 

Dfpohfhmtktdam

gttps9//ead.ar`/;:.;:;2/^;>2;->03>(3;)::::4-4

fhmu

 

Dfpohfhmtktdam

fhmu

 

Dfpohfhmtktdam

fhmu  

UGKML TAX

fhmu

 

[XH^UDAM^

Mufc.

;

3

>

MSZ

Mkfh

[uhstdam