Jabong_Kinnevik Rocket CMD 2014
June 6, 2016 | Author: manny | Category: N/A
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Kinnevik Rocket Capital Markets Day Berlin, May 22nd 2014
Disclaimer The information contained in this presentation is public information only, but it does not necessarily represent all information related to the issues discussed or presented herein, or all views of the company. The information has been researched by the company with due care and all and any evaluations or assessments stated herein represent the company’s opinions. We advise you that some of the available information has been independently verified and may be based on statements by third persons, but no representation or warranty, expressed or implied, is made as to, and no reliance should be placed on, the fairness, accuracy, completeness or correctness of this information or opinions contained herein. Certain statements contained herein may be statements of future expectations and other forward-looking statements that are based on our current personal views and assumptions and involve known and unknown risks and uncertainties that may cause actual results, performance or events to differ materially from those expressed or implied in such statements. None of our team shall assume any liability whatsoever (in negligence or otherwise) for any loss or unrealized profit whatsoever arising from any use of this presentation or the statements contained herein as regards unverified third person statements, any statements of future expectations and other forward-looking statements, or the fairness, accuracy, completeness or correctness of statements contained in the presentation, or otherwise made in connection with this presentation. This presentation does not constitute an offer or invitation to purchase or subscribe for any investment and neither this presentation nor any part of it shall form the basis of or be relied upon in connection with the entering into any commitment or contract whatsoever, and is solely intended to communicate information regarding the company, its business track-records and team members. No one should base their investment decisions on this presentation but should form their personal opinions on the basis of further available information and evaluations and assumptions. In addition, any prospective investor should consult its own attorney and business advisor as to the legal, business, and tax and related matters concerning any investment decision. 2
Management Summary
• India is expected to become one of the largest e-commerce markets in the world
• Jabong presents a unique and comprehensive customer proposition • Jabong has risen to a leading market position in a short span of time • Best in class logistics and operations in a complex infrastructure environment
3
Market Opportunity: Tier 2 and Tier 3 cities are being underserved by traditional retail Actual urban population distribution
Physical Retail Stores distribution Lifestyle
Pantaloons
2
29%
14
8
11
25
30
56%
Shoppers Stop
41 26
15% Tier 1
Tier 2
Tier 3
• Physical retail stores are not fully satisfying the real demand from the tier 2 and tier 3 cities • E-tailers are poised to tap the pent up demand in these cities • Jabong’s revenue-split matches the population-split better than traditional retailers Source: Retailers website, Hindustan times report- Nov 2011 # Jabong’s revenue distribution in Q1 2014
28
Jabong’s revenue distribution#
37%
35%
28%
4
Market Opportunity: India’s Internet population reach ~375 mil by 2015 - the 2nd largest in the world Internet users across major economies
2012 Internet user base
Number of internet users (millions)
2015F Internet user base
583
480
245
279
3x
~375
120
China
USA
Source: Internet World Stats (2010); Business Monitor International; McKinney Analysis
India
102
105
Japan
5
Market Opportunity: E-commerce pie at $16bn by 2017 E-commerce market
Coupons & Deals 3%
Electronics 64% Apparel & Accessories 20%
Others 8%
Books 3%
Others 19%
15X Apparel & Accessories 38%
Coupons Books & Deals 3% 5% Electronics 37%
2012
2017
Total E-comm market
$2bn
8X
Total E-comm market
$16bn
Fashion E-comm market
$400mn
15X
Fashion E-comm market
$6bn
Source: Google analysis
6
Value Proposition: An inspiring and engaging fashion destination
•
Jabong aims to be the hub for all things fashion for Indian youth.
•
Our target audience is young at heart, contemporary in mindset, aspirational, and fashion forward.
•
Through a combination of top national, international, as well as own brands, we provide our customers latest in trends and fashion at great value.
•
Our blog, magazine, and social media platform inspires the youth with the latest in trends, styles and looks
•
In our communication, we exude youthfulness, energy, style and accessibility across all touch-points.
7
Value Proposition: Jabong offers the comprehensive fashion catalog in India No. of Styles (﴾in ‘000s)﴿ by Inventory type #
No of brands on Jabong #
Category revenue mix (Q1 2014)* 4%
5%
Consignment
1,744
Marketplace
18%
6%
Outright +51%
28 2.0x
2.5x
23%
1,155
22%
55
14 22
20% 1.8x 54
34
Men Apparel
Men Footwear
Accessories
Women Apparel
Women Footwear
Kids
Others
Q1 2013
Q1 2014
Q1 2013
* Based on Revenue excluding tax (net of cancellations and returns ) # Quarter-end figures Q1 Accessories includes Bags, Sunglasses, Jewellery and watches
Q1 2014
8
Fast rise: Strong growth in customer base and orders Returning customers proportion 36%
37%
43%
47%
51%
Total customer base (﴾‘000)﴿* 2,340
27% 15%
Q3 2012
488
Q4 2012
Q1 2013
Q2 2013
Q3 2013
Q4 2013
Q1 2014
Unique visitors (millions)
21.6
Q3 2012
37.3
40.3
Q4 2012
Q1 2013
Q2 2013
Q3 2012
749
Q4 2012
Q1 2013
Q2 2013
1,800
Q3 2013
Q4 2013
1,776
78.5
51.7
Q3 2013
1,049
1,386
Quarterly orders# (﴾‘000)﴿ 71.3
34.9
2,887
Q4 2013
Q1 2014
* Total number of people who have transacted on the portal till the end of the period # Gross orders
548
554
Q3 2012
Q4 2012
720
Q1 2013
854
Q2 2013
Q1 2014
1,950
1,132
Q3 2013
Q4 2013
Q1 2014
9
Fast rise: Steady increase in loyalty and happiness # of customers transacting in the quarter
Orders per customer 1.63
794,943 1.58
712,118
521,244
1.43
401,232 328,196
Q1 2013
1.39
Q2 2013
Q3 2013
Q4 2013
Q1 2014
Q1 2013
1.38
Q2 2013
Q3 2013
Q4 2013
Q1 2014 10
Operations: Achieved best in class operations in a complex operating environment Metrics
Key highlights
• Total warehouse capacity of 215,000 sq ft • Delivery service to ~12,000+ pincodes across the country • Jabong now reaches 630+ cities • 24*7 email operations
Innovative Service offering
Open Delivery
Cash on Delivery & Swipe on Delivery
Partial return
% of orders fulfilled
99.3%
% Inbound calls per order
48%
Delivery TAT Service Level
88%
Product Go live TAT
5.17
Returns processing TAT % first call resolution
99.6%
46%
5.25
79%
Q4 ‘13
95%
3.88
4.67
81%
Q1 ‘14 11
Jabong Leadership: A highly motivated and driven management team CEO and Founder
MD and coFounder
Arun C Mohan
Head Men’s Wear
Head Women’s
Puneet Gupta
Manjula Tiwari
Wear
Head Market Place
Rukaiya Kanchwala
Praveen Sinha
Head HR
Ashu Malhotra
Head Operations (OF)
Pratik Gupta
Head Technology
Harsh Kundra
Head Finance
Vinod Abrol
View more...
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