Itil 4 Foundation Course

 

HWHJ® 7 F`ukgoth`k N`ursb

Eosbg `k O]BJ@^ HWHJ ® dotbrhoj. Dotbrhoj hs rbpr`gunbg ukgbr jhnbknb fr`d O]BJ@^. Ojj rhlmts rbsbrvbg. HWHJ® hs o rblhstbrbg trogb dorc `f O]BJ@^ Jhdhtbg usbg ukgbr pbrdhssh`k `f O]BJ@^ Jhdhtbg. Ojj rhlmts rbsbrvbg. HW Hkfrostrunturb Jherory ® hs o rblhstbrbg trogb dorc `f O]BJ@^ Jhdhtbg usbg ukgbr pbrdhssh`k `f O]BJ@^ Jhdhtbg. Ojj rhlmts rbsbrvbg.  O]BJ@^ ® hs o rblhstbrbg trogb dorc `f O]BJ@^ Jhdhtbg usbg ukgbr pbrdhssh`k `f O]BJ@^ Jhdhtbg. Ojj rhlmts rbsbrvbg. Wmb ^whrj j`l`℥ hs o trogb dorc `f O]BJ@^ Jhdhtbg usbg ukgbr tmb pbrdhssh`k `f O]BJ@^ Jhdhtbg. Ojj rhlmts rbsbrvbg.

Oe`ut HWHJ 7

 

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O whgbjy onnbptbg ebst pronthnb frodbw`rc hk HW ^brvhnb Dokolbdbkt (HW^D)

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HWHJ 7

Og`ptbg ey o doi`rhty `f tmb `rlokhzoth`ks okg pr`fbssh`kojs onr`ss tmb w`rjg

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O frodbw`rc tmot fonhjhtotbs eushkbss troksf`rdoth`k okg lr`wtm

 

Oe`ut HWHJ 7

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HWHJ hs doppbg hk H^@ 51111 Qort ??. Wmhs rbn`lkhzbs tmb woy HWHJ nok eb usbg t` dbbt tmb rbquhrbdbkts sbt f`r H^@ 51111 nbrthfhnoth`k. Wmhs hs tmb fhrst sunm dopphkl tmot H^@ mos ojj`wbg t` eb port `f hts stokgorgs.

 

HWHJ 7 F`ukgoth`k9 _uojhfhnoth`k

Hktr`gunbs nokghgotbs t` tmb dokolbdbkt `f d`gbrk HW-bkoejbg sbrvhnbs, t` pr`vhgb tmbd whtm ok ukgbrstokghkl `f tmb n`dd`k jokluolb okg cby n`knbpts.

Ossbssbs wmbtmbr tmb nokghgotbs nok gbd`kstrotb suffhnhbkt ukgbrstokghkl `f tmb HWHJ 7 sbrvhnb dokolbdbkt frodbw`rc.

 

HWHJ 7 F`ukgoth` F`ukgoth`k9 k9 _uojhfhnot _uojhfhnoth`k h`k Wmb HWHJ 7 F`ukgoth`k quojhfhnoth`k hs o prbrbquhshtb f`r tmb HWHJ 7 mhlmbr jbvbj quojhfhnoth`ks. Ht pr`vhgbs o d`gujor oppr`onm tmb HWHJ frodbw`rc. Ht n`dprhsbs o sbrhbs `f nbrthfhnoth`ks tmot f`nus `kt`ghffbrbkt ospbnts `f HWHJ ebst pronthnbs.

HWHJ Dostbr HWHJ Dokolhkl Qr`fbssh`koj (DQ)

HWHJ ^pbnhojhst

HWHJ ^pbnhojhst

Nrbotb, Gbjhvbr, okg ^upp`rt

Grhvb ^tocbm`jgbr Vojub

HWHJ ^pbnhojhst Mhlm vbj`nhty HW

HWHJ F`ukgoth`k

HWHJ ^trotblhst Ghrbnt, Qjok, okg Hdpr`vb

HWHJ ^trotblhn Jbogbr (^J)

HWHJ ^trotblhst

HWHJ Jbogbr

Ghrbnt, Qjok, okg Hdpr`vb

Ghlhtoj okg HW ^trotbly

HWHJ F`ukgoth`k

 

HWHJ 7 F`ukgoth`k9 Worlbt Oughbknb

Hkghvhguojs ot tmb stort `f tmbhr  i`urkby hk ^brvhnb Dokolbdbkt

Hkghvhguojs w`rchkl hk `tmbr ports `f HW whtm str`kl hktbrfonb hk sbrvhnb gbjhvbry

HW^D Dokolbrs okg osphrhkl HW^D Dokolbrs

Bxhsthkl HWHJ quojhfhnoth`k m`jgbrs whsmhkl t` upgotb tmbhr ck`wjbglb

 

HWHJ 7 F`ukgoth`k9 Bxodhkoth`k Gbshlk

Ht hs o nj`sbg e``c bxodhkoth`k.

Wmb bxod guroth`k hs 61 dhkutbs.

Nokghgotbs tochkl tmb bxod hk o k`k-kothvb k` k-kothvb jokluolb orb oworgbg 52 pbrnbkt bxtro thdb (. Ht g`bs U 7. Ht g`bs ^ o) ? okg 5 e) 5 okg > n) > okg 7 g) ? okg 7

 

_ubsth`k Wypbs9 Bxodpjbs

Dhsshkl w`rg @W_ Hgbkthfy tmb dhsshkl w`rg(s) hk tmb f`jj`whkl sbktbknb. O S0T gbfhkbs rbquhrbdbkts f`r sbrvhnbs okg tocbs rbsp`kshehjhty f`r `utn`dbs fr`d sbrvhnb n`ksudpth`k. o) U`jb _ e) U`jb Q n) U`jb U g) U`jb ^

 

\bhlmthkls ey Ej``d‘s Jbvbj Ej``d's tox`k`dy hs o sbt `f shx mhbrornmhnoj mhbrornmhnoj d`gbjs usbg t` njosshfy bgunoth`koj jborkhkl jborkhkl `eibnthvbs hkt` jbvbjs `f n`dpjbxhty okg spbnhfhnhty.

Wmbrb orb >? qubsth`ks ot Ej``d‘s Jbvbj 5 4 oppr`x.