IT Procurement Inventory Management in Dallas Ft Worth TX Resume David Longo

DAVID LONGO 508.479.8944

[email protected]

DIRECTOR OF IT PROCUREMENT / INVENTORY MANAGEMENT Strategic Sourcing / Purchasing / Supply Chain / Budgets / Supplier Management / Technology & Software Purchasing / Process Improvement / Cost Reduction / ERP / Negotiations / Contracts / Vendor Relations / Planning / Change Management / Shrinkage Reduction / Procurement Systems / User & Client Support / Help Desk / Systems Integration / Asset Management / Inventory Management & Controls / Business Process Outsourcing / Software Installation & Maintenance / Best Practices / Training / Team Building As an information technology and systems leader, I have an outstanding record maximizing performance while reducing costs in both procurement and project management capacities. Most recently, at $1.7B MAXIMUS, a leader in business process outsourcing services, I directed enterprise-wide IT hardware and software procurement, supply chain and asset management operations while managing budgets to $39M. Previously, at Lockheed Martin I had extensive project management experience that includes system integration and business process outsourcing programs for state government agencies around the United States with budgets ranging up to $12M. Highly skilled at change management, I am known for allocating and deploying IT/IS resources in precise alignment with evolving corporate, departmental, project and client needs. A strong analyst, planner, relationship manager and negotiator, I have coordinated a wide range of strategic sourcing and vendor alliances to ensure on-time delivery while meeting strict budgetary constraints. In addition to managing day-to-day operations, I have played a key role in planning and managing process and systems improvements that optimized operations, increased efficiency and boosted productivity. Well-versed demanding client-facing support settings, I have built and managed highperformance call center operations that enhanced internal user and customer satisfaction. At your organization, I could make an immediate impact by:

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Planning & managing complex projects to on-time, on-budget completion Aligning IT & software procurement with broad corporate & client needs Maximizing IT & systems ROIs while continuously driving down costs Negotiating aggressive pricing & contracts with key suppliers Continuously identifying new low-cost supply opportunities Forging win-win alliances with strategic sourcing partners Streamlining processes & systems to improve efficiency Recruiting, training & motivating top-performing teams Establishing & maintaining tight inventory controls Fostering organizational & operational excellence Delivering best-in-class service & user support

Others have described me as a natural leader, astute analyst, persuasive communicator and trusted collaborator. Combining high energy and enthusiasm with strong problem solving skills, I thrive on challenges and perform well under pressure. I lead by example with a shirtsleeves management style. My education includes a BS degree in Management Information Systems from Southern New Hampshire University, as well as ongoing professional development training.

DAVID LONGO Dallas / Ft. Worth Metro

PAGE 2 508.479.8944

[email protected]

CAREER HISTORY & HIGHLIGHTS Director of IT Procurement, MAXIMUS, 1996-2015. Recruited to direct strategic sourcing for all systems, software and technology for a $1.7B health and human services business process outsourcing and systems integration provider to the government and private sector. Led successful cost reduction, asset management and process improvement initiatives. Managed procurement budgets to $39M. Part of a reduction in force in December 2015. Notable contributions include: Cut desktop hardware costs 7%+. Maximus was looking for ways to contain steadily rising desktop computing expenditures. Developed new strategic sourcing relationships. Negotiated aggressive volume discounts. Utilized a newly developed asset management platform to eliminated needless duplicate purchasing of equipment already on hand. Reduced hardware costs from $736 to $684 per user. Saved $216K first year alone. Strengthened controls & cut costs with a new asset management system. Tools for tracking IT hardware at MAXIMUS were weak, inefficient and riddled with inaccuracies, resulting costly shrinkage and redundant purchasing. Designed and implemented an asset tracking/inventory control database in Lotus Notes/Dominos. Directed an expedited project to inventory all existing hardware and software assets enterprise wide. Captured data on 100,000+ assets. Streamlined change management, procurement and accounting. Sharply reduced inventory shrinkage due to theft and mishandling. Facilitated rapid reallocation of existing assets, eliminating wasteful duplicate purchases. Converted obsolete hardware into Green revenue. Aging computer equipment was costing MAXIMUS thousands in storage fees and disposal expenses. Sourced a recycling vendor with Green, environmentally friendly processes. Negotiated a deal that included payment for recycling old hardware with remaining useful or useable parts. Turned a cost-center into a small profit center for MAXIMUS. Reduced costly returns 85% with new procurement controls. A lack of centralized controls and processes resulted in inaccurate orders and costly RMAs at MAXIMUS. Established a rigorous purchase order approval and validation process. Required Project Manager and IT management signoffs on all purchase orders. Cut RMA’s from 7% of all orders to less than 1%, saving thousands in restocking fees. Slashed software costs 59.2%. MAXIMUS needed to rein in runaway spending on data security/virus protection software. Negotiated an enterprise-wide site license with McAfee. Cut software licensing costs per user from $49 to less than $20 per year, saving $290K annually. Reduced administrative costs to near zero. Deployed the procurement process and site licensing strategy to other software packages, saving hundreds of thousands annually. Earlier: Assistant Project Manager, Lockheed Martin. Achievements include: Built a new helpdesk operation. Lockheed Martin was developing a program for the State of Massachusetts to monitor child support payments. Tasked with creating a support structure to serve 100 Lockheed project staff and thousands of users at the state agency client. Built a help desk from the ground up, including tracking systems and processes for managing for trouble tickets and other requests. Trained and managed a support team. Successfully met or exceeded all support metrics, including user satisfaction. Created a project management platform for a $12M state program. Lockheed Martin needed project management tools for project with the State of Massachusetts for a child support payment monitoring system. Built, implemented and trained the 100+-member project management team on a Microsoft Project-based solution. Enabled Lockheed to meet or

DAVID LONGO Dallas / Ft. Worth Metro

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[email protected]

exceed all project milestones and contractual targets including delivery schedules and budget. The process was successfully deployed in engagements with agencies in several other states. Began career at Digital Equipment Corporation, earning rapid promotion to Lead Customer Response Representative.

EDUCATION Bachelor of Science in Management Information Systems from Southern New Hampshire University.

TECHNOLOGY TOOLBOX MS Project, Visio, Excel, PowerPoint, Access, Excel, Word, Office, Outlook and Lotus Notes/Dominos.