Deborah Thornton is an experienced Project Management Professional with a focus in IT infrastructure management for a Fo...
DEBORAH THORNTON, MBA, PMP Alpharetta, GA. 30005 678-570-5611 [email protected]
PROFESSIONAL SUMMARY An experienced Project Management Professional with a focus in IT infrastructure management for a Fortune 500 technology firm. Proficient in project planning, vendor relations, team development, budget and cost control management. Led teams across broad technical disciplines while tracking project progress to ensure milestones were completed on time, on budget and with the desired results.
Requirements Gathering/Statement of Work Risk Mitigation Data Center Infrastructure Builds Scope Definition/Communication Management Stakeholder Management
Capital Asset/Procurement Management System Integration/Testing Meeting Facilitation Executive Reporting Project Portfolio Manager (PPM)
PROFESSIONAL EXPERIENCE HEWLETT PACKARD, Alpharetta, GA. (USA)
IT Infrastructure Project Manager Managed end-to-end delivery of data center infrastructure programs for the Americas and global project portfolios. Oversaw financial management and reporting, managed vendor relations, directed project teams, facilitated team/vendor meetings and drafted statements of work. Adhered to industry standards methodologies and processes to ensure compliance with enterprise overall strategy while controlling budgets in excess of $50M.
Program Manager for the build, delivery and implementation of two HP EcoPODs (Performance Optimized Datacenters) in Atlanta, GA. Deployed an enterprise class modular, scalable datacenter; fully integrated power and cooling; pre-populated with IT servers, network and storage. The increased capacity reduced the time to market for the business units to deploy critical business systems applications.
Led a team of Data Center, Telecommunication, SAN and Backup engineers to build out a peer Next Generation 2 (NG2) Data Center Space at two US data center facilities. The infrastructure upgrades reduced cycle time by 20% for infrastructure architects to approve server deployment to the application business units.
Deployed Data Center Infrastructure Management (DCIM) software solution (APERTURE) to access real-time, actionable information for decision support and key performance indicators across multiple data centers. Eliminated the use of legacy excel spreadsheets and increased productivity by 30%.
Deployed enterprise class datacenter facility monitoring solution for infrastructure facilities monitoring.
Implemented OSIsoft (PI system) facility monitoring at all US Next Generation Datacenters and managed Compute Spaces in the Americas, Asia Pacific/Japan and Europe/Middle East/ Africa; resulting in 100% visibility in real time.
DEBORAH THORNTON, MBA, PMP
Collaborated with IT engineer to developed/Implement OSIsoft mobile application (Mobile PI) to allow HP IT facility engineers to monitor the Data Centers’ critical infrastructure in the Americas region in real time. Improved retrieval time of information regarding the health of the datacenter and reduced the dependency on legacy access points (Citrix).
Completed 25K SF data center build out at 2 Americas data center facilities to increase the datacenter footprint to support global business demand.
CARESTREAM DENTAL, Atlanta, GA. (Formerly Kodak Dental Systems)
IT Project Manager Analyzed current software features and recommended enhancements for new product features, product usability and support. Identified and recommended new tools and processes for automating system upgrades for over 20K clients within the US. Provided support for product installation, customization and problem resolution. Researched and remediated issues in Clientele Customer Relationship Management (CRM) system for both internal and external customers.
GRADY HEALTH SYSTEMS, Atlanta, GA.
IT Project Manager Developed project plan, defined phase deliverables, developed standards for business change control and communications management on the Siemens Clinical Application deployment project. Facilitated requirements gathering for Siemens Clinical Implementation project to implement SIEMENS INVISION OAS Gold- Patient Management and Patient Accounting systems. Selected as a core member of the Strategic Technology Gap Analysis team which gathered functional and business requirements. Monitored software integration phases; facilitated user testing and user training. Prepared implementation ‘go/live’ procedures and worked with internal staff with knowledge transfer and project transition.
EDUCATION AND PROFESSIONAL DEVELOPMENT MBA-Master of Business Administration - Network and Communications Management Keller Graduate School of Management, Alpharetta, GA. (USA) Bachelor of Science – (Magna cum Laude) Major: Electronic Commerce, DeVry University, Alpharetta, GA. (USA)
CERTIFICATION Project Management Professional (PMP) Certification, Project Management Institute, (USA) ITIL V3 Foundation Certification Member- Toastmasters International