Mario Cruz Is an IT Infrastructure Manager with over thirty years of technology industry experience....
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Mario A. Cruz A Manager who’s… A positive leader and team member Passionate about the mission and the team An excellent trouble-shooter and inquisitive about the future An innovative and integrity driven professional offering over thirty years of technology industry experience. A proven track record in building stable and scalable infrastructures in the Drug Law Enforcement and Homeland Security sectors. Established and maintained an excellent reputation for exceeding expectations, while meeting organizational goals, budgets and schedules.
Accomplishments… LAJRIC – IT Project Management and Technical Director for the Los Angeles Joint Regional Intelligence Center (LAJRIC), designed enterprise infrastructure and advised project directors on business processes. The center supports Homeland Security efforts for multiple law enforcement and government agencies in the greater Los Angeles Area. This position requires an FBI Top Secret clearance. LAJDIG – IT Project Manager for the Los Angeles Joint Drug Intelligence Group (LAJDIG), an initiative of the Los Angeles High Intensity Drug Traffic Area (LAHIDTA). Assignment was to design, procure, implement, and support a scalable 100 user infrastructure. This position requires an FBI Top Secret clearance. LACLEAR – Systems Analyst for Los Angeles County Regional Criminal Information Clearinghouse (LACLEAR). Designed, implemented and supported the network infrastructure and enterprise servers supporting multiple law enforcement applications.
Experience 2010 to Present – STG Inc. Western Regional Manager – Manage daily operations of IT maintenance personnel in 17 western states and 8 field divisions of the Drug Enforcement Administration. Interface with the DEA Special Agents in Charge and coordinate additional resources from DEA Headquarters for additional services in each of the 8 field divisions. Provide advice and technical support to the administrators when needed. 2008 to 2010 – MC Solutions LLC - Sole Proprietor of IT business consulting with companies supporting Law Enforcement and local business and advising clients in infrastructure and General IT business. 2004 to 2008 – Project Manager/Consultant, Memex Corp. – A software company producing intelligence products focused on military and law enforcement intelligence organizations. Provided direction on information technology infrastructure and business processes to the project directors. Lead a project team to design and implement the IT infrastructure, network, and business processes. Directing an LAJRIC working group, mentored management personnel on business implementation. Promoted to U.S. Support Manager for the significant increase customer service and satisfaction. 2004 to 2005 – IT Project Manager for the Los Angeles Joint Regional Intelligence Center (LAJRIC), Lead the project team to design, document and implement the IT infrastructure. Directing a LAJRIC working group, designed the business process and mentored management personnel on implementation. 1999 to 2004 – IT Project Manager for the Los Angeles Joint Drug Intelligence Group (LAJDIG), assigned to design, procure, implement and support a 100 user infrastructure. Analyzed business requirements, designed the basic network and server configuration, implemented and placed the systems and applications into production.
Mario A. Cruz Experience (con’t) 1994 to 1999 – Assigned to the Los Angeles County Regional Criminal Information Clearinghouse (LACLEAR) as Systems Analyst. Designed, implemented and supported the network infrastructure and enterprise servers on multiple law enforcement applications of the LACLEAR business processes which included Critical Event (Officer De-confliction), Case Management and Analytical Support Systems. Responsible for managing vendors for service and maintenance of network, PCs and server farm of the Clearinghouse. 1980 to 1994 – Digital Equipment Corp. Systems Support Engineer on mainframes and peripherals, supporting field engineers on all company product lines. 1973 to 1980 – IBM Corp. Trainee to a System Engineer on mainframes, peripherals and communication products. 1969 to 1973 – U.S. Army, Aircraft Mechanic (67N20). Viet Nam Combat Veteran and Civilian aircraft mechanic in support of Army Reserve Assault Helicopter Unit for the 63rd ARCOM. Security Clearance DEA Secret Clearance Certifications Project Management - California State University Fullerton – PMI Institute accredited course (2005) Microsoft SQL and Access (1999) FAA Pilot (SEL) (1998) Digital Equipment Corp. Engineering Board (1985) Associations IWA / HWG – International Webmasters Association / HTML Writers Guild Language Spanish College Advisor Westwood College – Active as a Program Advisory Committee member
