Iso-Iec - 17029 - Iso-Iec 17029-2019

 

OYG/OEI =2:8? Igklgr`oty mssess`ekt „ Bekermc prokiopces mkn requore`ekts lgr vmconmtogk mkn veroloimtogk hgnoes

 

\mconmtogk/veroloimtogk ms igklgr`oty mssess`ekt

 

\mconmtogk/veroloimtogk ms igklgr`oty mssess`ekt IMYIG ^ggchg ggchgx4 x4 Xequore`ekts lgr miirenotmtogk miirenotmtogk hgnoes  hgnoes OYG/OEI =2:== (8:=2)

Xequore`ekts lgr

Xequore`ekts lgr 

Xequore`ekts lgr 

testokb mkn imcohrmtogk cmhgrmtgroes

okspeitogk  okspeitogk  hgnoes

vmconmtogk mkn veroloimtogk   veroloimtogk hgnoes

OYG/OEI =2:85 (8:=2)

OYG/OEI =2:8: (8:=8)

OYG/OEI =2:8? (8:=?)

Xequore`ekts lgr iertoloimtogk iertoloimtogk hgnoes  hgnoes

@mkmbe`ekt syste`s

Zrgnuits

Zersgks

OYG/OEI=2:8=-= (8:=5)

OYG/OEI =2: (8:=8)

 

\mconmtogk/veroloimtogk ms igklgr`oty mssess`ekt Lukitogkmc mpprgmif4 

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Yeceitogk ’ pre-ekbmbe`ekt, ekbmbe`ekt mkn pcmkkokb Yeceitogk ’ mitovotoes Neter`okmtogk ’ Neter`okmtogk  ’ vmconmtogk/veroloimtogk exeiutogk mitovotoes, okicunokb evonekie-bmtferokb mitovotoes

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Xevoew Neiosogk

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Mttestmtogk ’ Mttestmtogk  ’ ossue gl tfe vmconmtogk/veroloimtogk stmte`ekt

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Yurveoccmkie ’ Yurveoccmkie  ’ kgt mppcoimhce

 

\mconmtogk/veroloimtogk ms igklgr`oty mssess`ekt Ghdeit gl igklgr`oty mssess`ekt4 oklgr`mtogk neicmren hy neicmren hy tfe icoekt (icmo`, repgrt, stmte`ekt, mssertogk, neicmrmtogk, prenoitogk, prgdeit pcmk, igksgconmten nmtm…) \mconmtogk/veroloimtogk4 igklor`mtogk gl m icmo` (oklgr`mtogk igklor`mtogk gl (oklgr`mtogk neicmren hy neicmren hy tfe icoekt ) tfrgubf tfe prgvosogk gl ghdeitove evonekie

 

\mconmtogk/veroloimtogk ms igklgr`oty mssess`ekt Nollerektomtogk lrg` gtfer IMYIG tggcs4 -

kgt resuctokb ok m ifmrmiterosmtogk ifmrmiterosmtogk (testokb)  (testokb)

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kgt prgvonokb exm`okmtogk exm`okmtogk (okspeitogk)  (okspeitogk)

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kgt prgvonokb mk mttestmtogk gl igklgr`oty lgr m neloken perogn  perogn  (iertoloimtogk)

 

\mconmtogk/veroloimtogk ms igklgr`oty mssess`ekt Ifmrmiterosmtogk wotf rebmrns tg gtfer IMYIG tggcs4 

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^fe icmo` icmo` imk  imk represekt m sotumtogk mt m pgokt ok to`e gr igucn igver m perogn gl to`e. ^fe vmconmtogk/veroloimtogk gutig`e relceits gkcy tfe sotumtogk mt tfe pgokt ok to`e ot to`e ot os ossuen ms vmconmtogk/veroloimtogk stmte`ekt.. stmte`ekt

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Xevoew mkn neiosogk sfmcc he `mne hy persgkkec nollerekt lrg` tfgse wfg imrroen gut tfe vmconmtogk/veroloimtogk exeiutogk.

 

\mconmtogk/veroloimtogk ms igklgr`oty mssess`ekt Nollerektomtogk lrg` emif gtfer4 

vmconmtogk ’ igklor`mtogk gl m icmo` tfrgubf tfe prgvosogk gl vmconmtogk ’ ghdeitove evonekie, tfmt tfe requore`ekts lgr m speioloi okteknen luture use gr mppcoimtogk fmve heek lucloccen (igklor`mtogk gl pcmusohocoty)) pcmusohocoty giiurrekie gl  wfmt os icmo`en

icmo`

 

\mconmtogk/veroloimtogk ms igklgr`oty mssess`ekt Nollerektomtogk lrg` emif gtfer4 

veroloimtogk ’ igklor`mtogk gl m icmo` tfrgubf tfe prgvosogk gl veroloimtogk ’ ghdeitove evonekie, tfmt speioloen requore`ekts fmve heek lucloccen (igklor`mtogk gl trutfluckess trutfluckess)) giiurrekie gl  wfmt os icmo`en

icmo`

 

OYG/OEI =2:8? ms IMYIG tggc Exicusogks lrg` mppcoimtogk ms IMYIG tggc4 

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Ytmte`ekts gl igklgr`oty tfe`secves, igklgr`oty tfe`secves, ossuen ms resuct gl mkgtfer igklgr`oty mssess`ekt mitovoty miigrnokb tg tfe seroes OYG/OEI =2:::, e.b. suppcoer‟s neicmrmtogk gl igklgr`oty rebmrnokb prgnuit speioloimtogks (miigrnokb tg OYG/OEI =2:5:), iertoloimtes (miigrnokb tg OYG/OEI =2:8=-=, =2:8> gr =2: ’ Zrokiopces

 

OYG/OEI =2:8? ’ Ytruiture 

Icmuse 5 ’ Bekermc Bekermc requore`ekts  requore`ekts

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Icmuse < ’ Ytruiturmc Ytruiturmc requore`ekts  requore`ekts

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Icmuse 2 ’ Xesgurie Xesgurie requore`ekts  requore`ekts

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Icmuse 6 ’ \ \mconmtogk/veroloimtogk mconmtogk/veroloimtogk prgbrm``es

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Icmuse ? ’ Zrgiess Zrgiess requore`ekts  requore`ekts

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Icmuse =: ’ Oklgr`mtogk Oklgr`mtogk requore`ekts  requore`ekts

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Icmuse == ’ @mkmbe`ekt syste` requore`ekts syste` requore`ekts

 

OYG/OEI =2:8? ’ Ytruiture 

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 Mkkex M (oklgr`mtove) ’ \mconmtogk/veroloimtogk \mconmtogk/veroloimtogk prgbrm``es  Mkkex H (oklgr`mtove) ’ ^er`okgcgby ^er`okgcgby mkn  mkn igkiepts ok recmtogk tg bekeroi IMYIG ter`s mkn igkiepts  Mkkex I (oklgr`mtove) ’ Occustrmtogks

 

Yigpe

 

OYG/OEI =2:8? ’ Yigpe

^fos ngiu`ekt igktmoks bekermc prokiopces mkn requore`ekts lgr tfe ig`petekie,, igksostekt gpermtogk mkn ig`petekie gpermtogk mkn o`pmrtomcoty o`pmrtomcoty gl  gl hgnoes perlgr`okb vmconmtogk/veroloimtogk ms igklgr`oty mssess`ekt mitovotoes. ^fos ngiu`ekt imk hepeer usen ms m hmsos lgr miirenotmtogk hy miirenotmtogk hgnoes, mssess`ekt wotfok peer mssess`ekt brgups, gr gtfer lgr`s gl reigbkotogk reigbkotogk gl  gl vmconmtogk/veroloimtogk hgnoes hy okterkmtogkmc gr rebogkmc grbmkozmtogks, bgverk`ekts, rebucmtgry prgbrm``e gwkers, oknustry hgnoes, ig`pmkoes,mutfgrotoes, icoekts gr igksu`ers.

 

Aey ter`s & nelokotogks

 

OYG/OEI =2:8? ’ ^ ^er`s er`s mkn nelokotogk nelokotogks s icmo` oklgr`mtogk neicmren hy tfe icoekt 

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ghdeit gl igklgr`oty mssess`ekt represektokb m sotumtogk mt m pgokt ok to`e gr igverokb m perogn gl to`e icemrcy onektolomhce mkn impmhce gl igksostekt evmcumtogk gr `emsure`ekt mbmokst speioloen requore`ekts hy m vmconmtogk/veroloimtogk hgny sykgky`s (repgrt, stmte`ekt, neicmrmtogk, prgdeit pcmk, nmtm...)

 

OYG/OEI =2:8? ’ ^ ^er`s er`s mkn nelokotogk nelokotogks s icoekt grbmkozmtogk gr persgk requestokb vmconmtogk/veroloimtogk vmconmtogk stmte`ekt / stmte`ekt / veroloimtogk stmte`ekt neicmrmtogk hy tfe vmconmtogk/veroloimtogk hgny gl tfe gutig`e gl tfe vmconmtogk/veroloimtogk prgiess stmte`ekt gl igklgr`oty, igklgr`oty, relceitokb sotumtogk mt to`e gl ossue 

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igklor`okb gr kgt igklor`okb tfe icmo`, wotf gr wotfgut ig``ekts

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sykgky`s (neiosogk, gpokogk, repgrt…)

 

OYG/OEI =2:8? ’ ^ ^er`s er`s mkn nelokotogk nelokotogks s vmconmtogk igklor`mtogk gl m icmo`, tfrgubf tfe prgvosogk gl ghdeitove evonekie, tfmt tfe requore`ekts lgr m speioloi okteknen luture use gr mppcoimtogk fmve heek lucloccen 

igklgr`oty mssess`ekt mitovoty

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igklor`mtogk gl pcmusohocoty

 

OYG/OEI =2:8? ’ ^ ^er`s er`s mkn nelokotogk nelokotogks s veroloimtogk igklor`mtogk gl m icmo`, tfrgubf tfe prgvosogk gl ghdeitove evonekie, tfmt speioloen requore`ekts fmve heek lucloccen igklgr`oty mssess`ekt mitovoty 

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igklor`mtogk gl trutfluckess

vmconmtogk hgny / hgny / veroloimtogk hgny hgny tfmt perlgr`s vmconmtogk/veroloimtogk 

igklgr`oty mssess`ekt hgny, hgny, grbmkozmtogk gr p pmrt mrt gl mk grbmkozmtogk

 

OYG/OEI =2:8? ’ ^ ^er`s er`s mkn nelokotogk nelokotogks s vmconmtogk prgbrm``e / prgbrm``e / veroloimtogk prgbrm``e ruces, prgienures mkn `mkmbe`ekt lgr imrryokb gut vmconmtogk/veroloimtogk mitovotoes ok m speioloi seitgr  igklgr`oty mssess`ekt sife`e 

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okterkmtogkmc, rebogkmc, kmtogkmc, suh-kmtogkmc, seitgr-speioloi

prgbrm``e gwker  persgk gr grbmkozmtogk respgksohce lgr nevecgpokb mkn `moktmokokb m speioloi vmconmtogk/veroloimtogk prgbrm``e

 

OYG/OEI =2:8? ’ ^ ^er`s er`s mkn nelokotogk nelokotogks s sigpe gl vmconmtogk/veroloimtogk onektoloimtogk gl4 -

tfe icmo` tg he tfe ghdeit gl vmconmtogk gr veroloimtogk, okicunokb tfe hguknmroes gl tfe icmo`

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tfe mppcoimhce vmconmtogk/veroloimtogk prgbrm``e

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tfe stmknmrns mkn gtfer kgr`mtove ngiu`ekts, okicunokb tfeor nmte gl puhcoimtogk, tg wfoif tfe icmo` os vmconmten/veroloen

 

OYG/OEI =2:8? ’ ^ ^er`s er`s mkn nelokotogk nelokotogks s igksuctmkiy pmrtoiopmtogk ok estmhcosfokb tfe icmo` tfmt wocc he tfe ghdeit gl vmconmtogk/veroloimtogk mitovotoes gl vmconmtogk/veroloimtogk hgnoes, tfeor persgkkec mkn grbmkozmtogks recmten gr cokaen tg tfe vmconmtogk/veroloimtogk hgnoes 

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okvgcve`ekt ok nesobk gl expertose tfe ghdeittfmt cemnokb tg tfetfe icmo` gr prgvonokb ghdeit speioloi suppgrts prepmrmtogk gl tfe icmo` 

bekeroi oklgr`mtogk (e.b. nurokb trmokokb) os kgt igksoneren igksuctmkiy,, prgvonen tfmt kg icoekt speioloi sgcutogks mre bovek igksuctmkiy

 

OYG/OEI =2:8? ’ ^ ^er`s er`s mkn nelokotogk nelokotogks s cevec gl mssurmkie nebree gl igklonekie ok tfe icmo` 

miigrnokb tg tfe prgbrm``e (e.b. mhsgcute, remsgkmhce, co`oten)

`mteromc sobkoloimkt tg okteknen users oklcuekie gk tfe recomhocoty gl tfe icmo` gr neiosogks `mne hy okteknen user  

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qumcotmtove gr qumktotmtove

 

Zrokiopces

 

OYG/OEI =2:8? ’ Zrokiopces 

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Bekermc (>.=) Bekermc  (>.=) Zrokiopces lgr tfe vmconmtogk/veroloimtogk prgiess prgiess (>.8)  (>.8) - evonekie-hmsen mpprgmif tg neiosogk `maokb - ngiu`ektmtogk -

lmor represektmtogk

 

OYG/OEI =2:8? ’ Zrokiopces 

Zrokiopces lgr vmconmtogk/veroloimtogk hgnoes hgnoes (>.9)  (>.9) - o`pmrtomcoty - ig`petekie - igklonektomcoty - gpekkess -

respgksohocoty respgksovekess tg ig`pcmokts rosa-hmsen mpprgmif

 

Aey requore`ekts

 

IMYIG Ig``gk ece`ekts Icmuses ok OYG/OEI =2:8? wotf `mknmtgry text gl text gl IMYIG Ig``gk ece`ekts4 

O`pmrtomcoty ’ 5.9.=, 5.9.8, 5.9.9, 5.9.>, 5.9.5,

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Igklonektomcoty ’ 2.8..=, =:.>.8, =:.>.9, =:.>.>

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 Mppemcs ’ ?.?.=, ?.?.8, ?.?.9, ?.?.>, ?.?.5, ?.?., ?.=:.5, ?.=:.)4 - lucc respgksohocoty gl vmconmtogk/veroloimtogk hgnoes - ekbmbe`ekt mkn neiosogk kgt tg he gutsgurien - cebmccy eklgriemhce mbree`ekt - igklgr`oty gl gutsgurien mitovotoes wotf OYG/OEI =2:8? igksekt lrg` icoekt ghtmoken Ekbmbe`ekt gl oknovonumccy igktrmiten persgks gr oknovonumcs oknovonumcs   mitokb ukner tfe @Y tg prgvone mnnotogkmc resguries os kgt igksoneren gutsguriokb -

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OYG/OEI =2:8? ’ Zrgbrm``es 

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 Mppcoimtogk gl mt cemst gke prgbrm``e prgbrm``e os  os requoren, igksostekt igksostekt   wotf OYG/OEI =2:8? mkn kgt exicune mky gl tfe requore`ekts (6) Yet gl ruces, prgienures mkn `mkmbe`ekt lgr imrryokb gut vmconmtogk/veroloimtogk mitovotoes ok m speioloi seitgr gr loecn, speioly tfe sigpe sigpe gl  gl vmconmtogk/veroloimtogk, ig`petekie ig`petekie iroterom,  iroterom, prgiess steps, prgiess  steps, evonekie bmtferokb mitovotoes, repgrtokb repgrtokb.. Zrgbrm``e gwker  imk  imk he vmconmtogk/veroloimtogk hgnoes tfe`secves, bgverk`ektmc mutfgrotoes, trmne mssgiomtogks, brgups gl vmconmtogk hgnoes/veroloimtogk hgnoes, exterkmc prgbrm``e gwkers gr gtfers

 

OYG/OEI =2:8? ’ Zrgiess Zre-ekbmbe`ekt Ekbmbe`ekt Zcmkkokb \mconmtogk/veroloimtogk exeiutogk, okicunokb evonekie bmtferokb Xevoew Neiosogk Ossue gl vmconmtogk/veroloimtogk stmte`ekt

Yeceitogk Neter`okmtogk Xevoew Neiosogk Mttestmtogk

 

OYG/OEI =2:8? ’ Zrgiess - Lmits nosigveren mlter ossue gl tfe vmconmtogk/veroloimtogk stmte`ekt Lmits nosigveren mlter ossue gl tfe vmconmtogk/veroloimtogk stmte`ekt Fmkncokb gl mppemcs Fmkncokb gl ig`pcmokts Xeigrns

 

OYG/OEI =2:8? ’ @mkmbe`ekt @mkmbe`ekt syste` 

\mconmtogk/veroloimtogk hgnoes sfmcc estmhcosf, n ngiu`ekt, giu`ekt, o`pce`ekt mkn `moktmok m `mkmbe`ekt syste`, syste`, e.b. miigrnokb

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tg OYG ?::=, tg suppgrt tfe requore`ekts gl OYG/OEI =2:8? (==.=) (==.=) @mkmbe`ekt revoew (==.8)

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Okterkmc munots m unots (==.9)

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Igrreitove mitogks (= (==.>) =.>)  Mitogks tg mnnress rosas mkn gppgrtukotoes (==.5) (==.5) Ngiu`ekten oklgr`mtogk (= (==.