ISO 39001 Road Traffic Safety Management Systems

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Accident Prevention Seminar 2012 2-3 October 2012 Kuala Lumpur

ISO 39001: ROAD TRAFFIC SAFETY MANAGEMENT SYSTEMS Ir. Mohd Rasid Osman Head, Research Management & Compliance Unit Malaysian Institute of Road Safety Research

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Contents • Overview of Global Road Safety • ISO39001: Background • Malaysia’s Involvement • ISO39001: What is it all about? • Pilot Cases: Japan, Sweden, Malaysia • Summary • Acknowledgements

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AN OVERVIEW OF GLOBAL ROAD SAFETY • About 1.3 million people die each year as a result of

road traffic crashes. • Over 90% of the deaths on the roads occur in lowincome and middle-income countries, which have only 48% of the world’s registered vehicles. • Another twenty to fifty million people suffer non-fatal injuries, which are also an important cause of disability. • Without action, road traffic crashes are predicted to result in the deaths of around 1.9 million people annually by 2020.

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AN OVERVIEW OF GLOBAL ROAD SAFETY • By addressing the following leading

causes, significant numbers of road traffic fatalities and injuries can be prevented. Speeding

Helmet Usage

Seat-belt & Child Restraint Usage

Alcohol & Drug

Infrastructure & Vehicles

Trauma Care

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BACKGROUND – ISO 39001: ROAD TRAFFIC SAFETY MANAGEMENT SYSTEMS

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Background Vision Zero Programme (Sweden) • Where the goal is zero deaths and zero serious injuries due to road traffic crashes. Tools For Systematical Work & Commitment • This new ISO management system standard can provide a tool for systematic work and commitment among organizations that affect the safety of the road Founder • Dr. Claes Tingvall, Director of Traffic Safety at the Swedish Transport Administration

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ISO TECHNICAL COMMITTEE TC 241, ROAD TRAFFIC SAFETY (RTS) AND ISO 39001

• ISO/TC 241 has 40 member countries (both developed

and developing countries) and another 14 international liaison organizations, including the World Bank and the World Health Organization.

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MALAYSIA'S INVOLVEMENT IN THE DEVELOPMENT OF ISO 39001

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NATIONAL MIRROR COMMITTEE TO ISO/TC 241 National Mirror Committee To ISO/TC 241 Chairman

Malaysian Institute of Road Safety Research (MIROS)

Secretary

SIRIM Berhad

Members

1. 2. 3.

Automobile Association of Malaysia DRB-HICOM BERHAD Lembaga Pelesenan Kenderaan Perdagangan 4. Malaysian Highway Authority 5. Malaysian Institute of Road Safety Research 6. Motorcycle and Scooter Assemblers and Distributor Association of Malaysia 7. PUSPAKOM Sdn Bhd 8. Public Works Department Malaysia 9. Road Safety Department Malaysia 10. SIRIM QAS International Sdn Bhd

• Established in 17 June 2008 • P (Participating) Member of ISO/TC 241 • Scope: Standardization in the field of road vehicles management on road traffic safety management. • Main function: Deliberation of standard

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CHRONOLOGY September 2008 December 2008 Receive New work item proposal “Road Traffic Safety Conduct Consultation December 2008 Management Systems Forum – Requirements with 2009-Current Nominated expert : Objectives : To get Guidance for Use Draft is a specific Management System Standard - similar to ISO 9001 & ISO 14001 Additional expansion of specific scope of RTS

consensus agreement Prof Dr Wong Shaw with stakeholders on Voon, DG MIROS the NWIP 21 organizations attended Outcome: agreed to support the NWIP. The standard would provide a common platform to address road safety management system, which is accepted internationally.

Attended and participate actively in the ISO/TC 241 meetings

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ISO 39001: ROAD TRAFFIC SAFETY MANAGEMENT SYSTEMS

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ISO MANAGEMENT SYSTEM STANDARDS HIGH LEVEL STRUCTURE • The new high level structure is now a part of ISO/IEC

Directives, part 1, annex SL, chapter 8 – Guidance on the development process and structure of an MSS (management system standard). • It includes the common structure, terms and definitions and common text for management system standards. • ISO/TC 241 has been an early adopter in this process and the new structure is included in ISO 39001. • It enables aligning, working parallel or integrating ISO 39001 with other management systems in an organization where the organization is already working according to e.g. ISO 9001 or ISO 14001.

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ISO MANAGEMENT SYSTEM STANDARDS HIGH LEVEL STRUCTURE • The new structure for all management system standards,

according to which ISO 39001 is developed, has a high level structure of ten clauses which address the following: Scope; Normative references; Terms and references; Context of the organization; Leadership (including commitment and policy); Planning; Support (including coordination, resources, competence, communication and information); 8. Operation; 9. Performance evaluation (including monitoring, measurement, analysis and evaluation, internal audit and management review); 10. Improvement (including nonconformity and corrective action and continual improvement). 1. 2. 3. 4. 5. 6. 7.

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ANNEXES IN ISO 39001 Annex A

Annex B

Annex C

• Provides guidance on the use of the international standard.

• Addresses international work relating to road traffic safety management frameworks.

• Shows the correspondence between ISO 39001:2012 (RTS), ISO 9001:2008 (Quality) and ISO 14001:2004 (Environment).

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UNIQUE CORE ELEMENTS OF ISO 39001 6.3 RTS performance factors

10.2 Continual Improvement

9.2 Incident Investigation

ISO 39001

6.4 RTS objectives and planning

7.3 Competence

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RTS PERFORMANCE FACTORS • The definition of this term is “a measurable factor, element

and criterion contributing to RTS that the organization can influence and that allows the organization to determine impacts on RTS.” • Clause 6.3 RTS performance factors states the following: The organization shall identify for use RTS performance factors from the following list of risk exposure factors, final safety outcome factors and intermediate safety outcome factors, depending on the context (see Clause 4) of the organization and on the risks and opportunities it has identified.

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RTS PERFORMANCE FACTORS • a) Risk exposure factors: • - distance travelled and road traffic volume, including vehicle and road user type, whether influenced or not influenced by the organization; - volume of product and/or service provided by the organization. • b) Final safety outcome factors, e.g. the number of deaths

and serious injuries • c) Intermediate safety outcome factors: these safety outcome factors are related to the safe planning, design and use of the road network and of the products and services within it, the conditions for entry and exit of those products, services and users, as well as the recovery and rehabilitation of road traffic crash victims.

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RTS OBJECTIVES AND PLANNING • Clause 6.4 RTS objectives and planning to achieve them

address the following: • RTS objectives at relevant functions and levels should be establish the organization • The RTS objectives shall: - be consistent with the RTS policy; - be measurable (if practicable); - take into account applicable requirements; - be monitored; - be communicated; - be updated as appropriate.

• The organization shall retain documented information on

the RTS objectives and the RTS targets.

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COMPETENCE • Clause 7.3 addresses Competence where it states that

the organization shall: − determine the necessary competence of person(s) doing work under its control that affects its RTS performance; − ensure these persons are competent on the basis of appropriate education, training, or experience; − where applicable, take actions to acquire the necessary competence, and evaluate the effectiveness of the actions taken; − retain appropriate documented information as evidence of competence.

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INCIDENT INVESTIGATION • Clause 9.2 address Road traffic crash and other road

traffic incident investigation. • The organization shall establish, implement and maintain a procedure(s) to record, investigate and analyse those road traffic crashes and other incidents in which they are involved that lead, or have the potential to lead, to death and serious injuries of road users, in order to: a)

b) c)

determine the underlying factors that it can control and/or influence and that can be causing or contributing to the occurrence of those incidents; identify the need for RTS corrective action; identify opportunities for RTS preventive action.

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CONTINUAL IMPROVEMENT • Similar to other ISO management system standards, ISO

39001 also addresses continual improvement (in Clause 10.2). • The organization shall continually improve the suitability, adequacy or effectiveness of the RTS management system. • This can be achieved through the use of the RTS policy, RTS objectives and RTS targets, audit results, analysis of monitored events, corrective and preventive actions and management review.

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RECENT UPDATE • FDIS (Final Draft International Standard) ISO 39001

balloted 1st June – 1st August 2012

Forth Quarter of 2012 Is expected to be published

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PILOT CASES ISO 39001: ROAD TRAFFIC SAFETY MANAGEMENT SYSTEMS

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JAPAN • The type of organizations: transport, insurance, consultancy

and car leasing company. • The purpose was to: • construct a management system and control system in regards to

road traffic safety • improve awareness of road traffic safety for drivers in the company; • to decrease accidents; • announce the policy of road traffic safety to its clients.

• The challenge consisted mainly in identifying relevant RTS

performance factors for each company/industry.

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SWEDEN • The type of organizations involved: Swedish road

transport industry: - 8 000 companies; - 80% of road transport companies in Sweden; - 50 000 employees; - 30 000 motor vehicles. • The purpose of the pilot was to: • include ISO 39001 in the organization’s management system

(QMS/ISO 9001, EMS/ISO 14001, OHSAS 18001); - establish a formula for risk assessment (R=SC).

• The challenges of the pilot included the factors affecting

risk.

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FATALITIES IN ROAD TRAFFIC ACCIDENTS IN SWEDEN, 2007-2011 2007

2008

2009

2010

2011

Fatalities

471

397

358

283

334

By heavy trucks

92

74

50

52

In heavy trucks

6

4

2

5

Fatalities including heavy trucks

98

78

52

57

21%

20%

15%

20%

52

36

28

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53%

46%

54%

46%

% including heavy trucks Of which in oncoming traffic % fatalities in oncoming traffic Fatalities per 100.000 inhabitants Suicides Source: Swedish Association of Road Transport

4,7

2,8

3,3

17

20

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PILOT IMPLEMENTATION OF THE ISO 39001: ROAD TRAFFIC SAFETY MANAGEMENT SYSTEM IN MALAYSIA Pilot Organization

Royal Police Malaysia (Traffic)

Century Logistic Bhd

PUSPAKOM Sdn Bhd

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PILOT IMPLEMENTATION IN MALAYSIA • National Mirror Committee To ISO/TC 241has

established Malaysian Steering Committee for the implementation of the Road Traffic Safety Management System on 16 May 2012 • Chair and Secretariat from MIROS • Same members from NMC

• Develop roadmap on the implementation of ISO

39001 • SIRIM Training Services Sdn Bhd will develop training module and conduct the training • Certification will be given by SIRIM QAS International Sdn Bhd

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Summary • Overview of Global Road Safety • ISO39001: Background • Malaysia’s Involvement • ISO39001: What is it all about? • Pilot Cases: Japan, Sweden, Malaysia

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Acknowledgements • SOCSO (PERKESO) • DG of MIROS • Corporate Office MIROS

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THANK YOU

Email: [email protected], Website: www.miros.gov.my