Introduction to Information Systems (Edition 4)

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User name: Chad Miller Book: Introduction to Information Systems: Supporting and Transforming Business, Fourth Edition Page: iii. No part of any book may be reproduced or transmitted by any means without the publisher's prior permission. Use (other than qualified fair use) in violation of the law or Terms of Service is prohibited. Violators will be prosecuted to the full extent of the law.

Introduction to

Information Systems Supporting and Transforrning Business Fourth Edition

R. Kelly Rainer Jr. Casey G. Cegielski

@) WILEY John Wi ley & Sons, Inc.

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User name: Chad Miller Book: Introduction to Information Systems: Supporting and Transforming Business, Fourth Edition Page: iv. No part of any book may be reproduced or transmitted by any means without the publisher's prior permission. Use (other than qualified fair use) in violation of the law or Terms of Service is prohibited. Violators will be prosecuted to the full extent of the law.

Vil-e Prc~idcnt & Exccutivler-oJJeuiug orgmrizer• include the following pede1gogical features: • The Learning Objectives provid e an overview of th e key con cepts studen ts should come away with after reading the chapter. • Web Reso11rces h ighlight ancilbry llHlterials ava ilable o n the book compa nion site and within WileyPLUS for both instructors and students. •

T he Chapter Outline lists the major chapter he., dings.

•

An opening case identifies a business problem faced by an actual company, describes th e IT solution applied to the business problem, presents th e results of th e IT solution, and summarizes what students can learn from the case. New "Vvhat's in IT for Me?" "teasers" give students a qu ic k hint about skills in their ma jors for which this chapter will help prepare them .

S tudy aids are provided throughout each ch apter. These include th e following: IT's About Business boxes provide rea1-world applications, with questions that relate to concepts covered in t he text. Icons relate these sections to th e specifi c functiona I areas. •

New " IT's About Sm all Busin ess" boxes show exampl es of small busin esses to which students may relate m ore closely than to large corporations.

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User name: Chad Miller Book: Introduction to Information Systems: Supporting and Transforming Business, Fourth Edition Page: viii. No part of any book may be reproduced or transmitted by any means without the publisher's prior permission. Use (other than qualified fair use) in violation of the law or Terms of Service is prohibited. Violators will be prosecuted to the full extent of the law.

llll·~i~!i~II PREI'AC I;: • • •

Highlighted Examples interspersed throughout the text illustrate the use (ond misuse) of IT by real-world organizations, thus making the conceptual discussion more concrete. 'J(,b/cslJst key pomts or sum marize different concepts. End-of-section re,;ews (Before You C.o On ...) prompt students to pause and test their undets 4 'l5

[Index]

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User name: Chad Miller Book: Introduction to Information Systems: Supporting and Transforming Business, Fourth Edition Page: 1. No part of any book may be reproduced or transmitted by any means without the publisher's prior permission. Use (other than qualified fair use) in violation of the law or Terms of Service is prohibited. Violators will be prosecuted to the full extent of the law.

Introduction to Information Systen1s Supporting and Transforrning Business

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Chapter Introduction to Information Systems

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User name: Chad Miller Book: Introduction to Information Systems: Supporting and Transforming Business, Fourth Edition Page: 3. No part of any book may be reproduced or transmitted by any means without the publisher's prior permission. Use (other than qualified fair use) in violation of the law or Terms of Service is prohibited. Violators will be prosecuted to the full extent of the law.

[ LEARNI"\G OBJECTIVES ]

Begin the process of becoming an informed user of your organization's information systems. Define the terms data, information, and kno,,-]edge, and give examples of each . Define the terms information technology, information system, computer-based information system, and application.

[ CH.\PTER OUTLINE ]

Whr Should I Study Information Srstems?

1

Overview of Computer-Based Informati on Systems

1

I low Does IT Impact Organizations?

1

Importance of Information Systems to Societv

Student Companion Site wile com/col•..g..-/rainer • Student PowerPoints for note taking • Interactive Case: Ruby's Club Assignments • Complete glossmy

Wiley Plus All of the nbo,·c and

Gs

• E-book

ldenti~·

three ways in which you depend on information technology in your daily life.

• !VIini-lecture by auth or for each chapter section • Practice quizzes

Discuss three ways in which information technology can impact managers and three \\'ays in which it can impact non m;mageriww.po/ycom.com) use massive high-definition screens up to eight feet wide to show people si tting around conference tables (see Figure 6. 16). Telepresen ce systems" !so ha ve advan ced audio capabilities that le t everyone til lk at once without c:mccling out any voices. Te lcprcsence systems can cost up to $400,000 for" room, with network m'magem ent fees r:mging up to $18,000 per month. Fim n cia l and consulting firms are quickly adopting telepresen ce system s. For exa mple, the Blackstone Croup (www.blackstone.com), a private equity firm, has 40 tcleprcscnce room s around t he world, ite that takes different types of t'ontent from other \Ve b sites and mixes them together to create a new kmd of conte nt. Many organizJllons use mash ups to deliver valuable information to th eir custome rs. For example, Craigslist has cle,·eloped a dp-1amic map ofallava ilable apartments in the United States. l\lanygovernme nts are using mash ups to delive r infom1ation on crime, housing, and health to their constituents.

[ Chapter Glossary 1 aggregator Web sites that provide coll ections of content from the Web. AJAX A Web developmen t technique that allows portions of \\'e b 1> and Farebook Looks l.ikc a S55 Billion Biz," Forbes, Febnwy 16, 2011 : A. Levy, "t'ln:ebook Valuation 1 0psAmazon .com, Trailing Only Coogle on \\{-b... Bloombt11Buiinew\Vct"k, January 2Q, 2011: A. Di•n•, "F:K'elxx>k Ad Spending lo I Ii! !;.1,05 Billion in 2011; lnfomnation\\'td:, Janu"y 20. 2011; L. Hoo1, ' How Facebook E:lnl