Introduction to Artificial Intelligence Assignment

2014 Introduction To Artificial Intelligence

EMGS Medical Insurance Expert System Submitted To: Ms. VINOTHINI KASINATHAN

Emad Afaq Khan (TP030460) Sree Prakash (TP032890) Omar Abdullah (TP031102)

Intake Code: UC1F1308-SE Submission Date: 03/06/2014 Module Code: CT017-3-1-IAI

 Acknowledge:

“Maybe the only significant difference between a reall y smart simulation and a human being was the noise they made when you punched them.”

 I would like like to thank Ms. Vino, our our lecturer, lecturer, for sharing sharing her knowledge knowledge about about Introduction Introduction to  Artificial Intelligence Intelligence

 I would also also like to thank APU for for providing providing great quality quality of Education. Education.

 Acknowledge:

“Maybe the only significant difference between a reall y smart simulation and a human being was the noise they made when you punched them.”

 I would like like to thank Ms. Vino, our our lecturer, lecturer, for sharing sharing her knowledge knowledge about about Introduction Introduction to  Artificial Intelligence Intelligence

 I would also also like to thank APU for for providing providing great quality quality of Education. Education.

Contents Acknowledge: .......................................... ................................................................ ............................................ ............................................ ...................................... ................ 2 Introduction .......................................... ................................................................. ............................................. ............................................ ......................................... ................... 4 The Proposal ............................................ .................................................................. ............................................ ............................................ ...................................... ................ 5 Implementation of the Project:............................ Project:.................................................. ............................................ ............................................ ........................ 5 Expert Suitability: ........................................... ................................................................. ............................................ ............................................. ........................... .... 5  Need For the Expert System: ............................................. ................................................................... ............................................ .............................. ........ 6 User Level:............................................................. .................................................................................... ............................................. ......................................... ...................6 Problem Specification ............................................. ................................................................... ............................................ ............................................. .......................7 The Aim of the Expert System: ........................................................... ................................................................................. .................................. ............ 7 Domain Expert: ........................................... .................................................................. ............................................. ............................................. .............................. .......8 The Project Team: ............................................... ..................................................................... ............................................ ............................................. ....................... 8 

Sree Prakash ............................................. ................................................................... ............................................ ............................................. ....................... 8

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Emad Afaq Khan ............................................. ................................................................... ............................................ ...................................... ................ 8

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Omar Abdullah........................................................... ................................................................................. ............................................. ........................... ....8

Knowledge Acquisition ............................................. .................................................................... ............................................. ......................................... ................... 9 Interview with the Domain Expert:........................................... Expert:................................................................. ............................................ ........................ 9 Summary of the Interview/Findings: ............................................... ...................................................................... .................................... ............. 10 Knowledge Representation ............................................ .................................................................. ............................................ .................................... .............. 11 Semantic Nets: ............................................ ................................................................... ............................................. ............................................ ............................ ...... 11 Test Plan/Screenshots ............................................. ................................................................... ............................................ ........................................... ..................... 12 Conclusion ........................................... .................................................................. ............................................. ............................................ ....................................... ................. 28 References ............................................ .................................................................. ............................................ ............................................. ........................................ ................. 29 Appendices........................................... .................................................................. ............................................. ............................................ ....................................... ................. 30 The Source Code of the Verbot: ...................................................... ............................................................................ .................................... .............. 30 Work load Matrix:............................................... Matrix:..................................................................... ............................................ ........................................... ..................... 48

Introduction

Since past 10 years, a very large amount of students are coming to Malaysia for studies. And the Malaysian government is leaving no stone unturned to make this place good for the students and provide high quality services for their safety and health. Many students want to have high quality quality education with internationally recognized degrees. So to take care of them in the health department a new insurance system was introduced called as Education Malaysia Global Services Insurance. This insurance is made compulsory for the students as it is the best service for the insurance available. In this EMGS students are to pay some  premium amount every year for the insurance. If a student is injured or sick or needs an operation then the EMGS will pay for them and makes it easy for the student to get treated. It also covers some of the following areas: 

Medicines



Medical Expenses



Stays in the Hospital due to any reason etc

But all of these things might not be covered in one package. That’s why they have packages and policies. And depending upon those packages, areas are covered. When a student goes to a hospital then it is due to some of the reasons mentioned above and the insurance policy of EMGS covers things such as: 



Operations  Nursing care



Doctor’s fees



Pathology

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Test for diagnosing a problem



Hospital accommodation



Pre and Post hospitalization expenses

Therefore an expert system is made using Verbot to facilitate students in the university and let them know what EMGS actually is, the policies and packages in the EMGS. Just to summarize to create awareness and help students get all the information about EMGS.

The Proposal

Implementation of the Project:

A student who needs to acquire any investigation with respect to the EMGS medical inside APU and additionally the system gives extensive variety of data on how EMGS Medical Insurance is handled. It likewise permits the client to communicate with the expert system. It really works when any student stops by and requests any request with respect to the EMGS Insurance plan and basically the expert system answers him/her in an enlightening and  benevolent way.

Expert Suitability:

A great deal of universal students face issues in regards to their medicinal protection and with system they will have the capacity to get all the responses and clear their disarrays.

This venture has the accompanying modules:



Completely coordinated Expert Systems

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Different yield and information sorts



Expert system programming

The System ready to give any data needed to the EMGS Insurance process.

Need For the Expert System:

We have manufactured this expert system to make it less demanding for students around the college acquire wide information in a shrewd manner. We made our expert system to present another method for robotic communication with a correct stream of information that is given to the user in a benevolent manner. Our principle aim is to satisfy all the obliged information and subtle elements of how the medical insurance arrangement is transformed. EMGS Medical insurance is a standout amongst the most vital administrations given by university’s inside and out the world,  particularly for non-natives, on the grounds that as long as they leave their nations for the  purpose of instruction and venture into the university, here is the place, the complete obligation of the college goes the distance, whereby they have to verify that all the students are well protected inside and outside the college. Then again, we from our spot we have concocted our expert system to verify the EMGS medical insurance arrangement is overall worked and oversaw and surely to secure everything the needs to be in charge of such a condition. In this manner this expert system is completely occupied with all the information and fine elements needed to be supplanted as a source of perspective to the EMGS Medical Insurance, therefore, in this case we have invested exertion to think of, for example, a system to verify that the information is accessible at all energy.

User Level:

This is on the grounds that the expert system we have created is a benevolent system through which any user (novice) can cooperate with the expert system and without any difficulty, which makes our expert system special.

Problem Specification

The Aim of the Expert System:

We have constructed this expert system to make it simpler for students around the college acquire wide information in a keen manner. We made our expert system to present another method for robotic communication with a precise stream of information that is given to the user in a benevolent manner. Our fundamental aim is to satisfy all the obliged information and points of interest of how the medical insurance plan is prepared. Medical insurance plan is a standout amongst the most critical administrations given by college's inside and out the world, particularly for outsiders, on the grounds that as long as they leave their nations for the purpose of training and venture into the university, here is the place the complete obligation of the university delivers the goods, whereby they have to verify that all the students are well protected inside and outside the college. Then again, we from our spot we have thought of our expert system to verify the EMGS Medical insurance plan is generally operated and managed and surely to get everything the needs to be in charge of such a condition. Consequently this expert system is completely occupied with all the information and points of interest needed to be supplanted as a kind of perspective to the EMGS Medical insurance, so this case we have invested exertion to concoct, for example, a system to verify that the information is available at all energy.

Domain Expert:

Our domain expert was Mr. Tay. He is the person who helped us with all the information about the EMGS Medical insurance plan. And all the information given by him was in point of interest and extremely valuable. First of all a meeting was set with him and accumulate everything, the needed information for our information base. He was so agreeable with us, and he wasn't egotistical about any points of interest that he had in regards to the EMGS Insurance plan. Finally we initially demonstrated to him the inquiries we ready for the question, with the goal that we can check whether he is fine with it or not, and surely he acknowledged to answer the greater part of the inquiries given by us. And one more thing he and even our lecturer mentioned was that a lot of information about the EMGS is available on their official website and it helped us create a really big knowledge database for the expert system.

The Project Team: Everyone in the team has worked really hard to achieve and ace the assignment. This assignment is a great example of team work and managing a great deal of work efficiently. Our team consisted of: 

Sree Prakash (Group leader/Programmer) Sree is the group leader for the assignment and also the Verbot programmer. He was the one supervising everyone too and set up a great example of a group leader.



Emad Afaq Khan (Knowledge Engineer) Emad is responsible for the gathering of knowledge, setting up meetings and documentation.

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Omar Abdullah (Knowledge engineer) Omar along with Emad gathered knowledge and was passed to the group leader Sree for the programming and Sree worked really hard on the system.

Knowledge Acquisition

Interview with the Domain Expert:

Q1. How can one apply for the EMGS Medical Insurance? A. You are required to apply for a student pass through APU and APU will submit s tudent  pass applications to EMGS on behalf of international students.

Q2. When will I get the Insurance card? A. You will get the card after a month once you arrive here.

Q3. Is there any age limit for the student for the insurance? A. The age limit is from 18 to 65 years old.

Q4. How long is the period for the insurance? A. The Department of Immigration issues Student Passes for a maximum of 12 months or if the course duration is less than 12 months the Pass will be for the duration of the course.

Q5. Is there more than one option for insurance packages? A. Yes, there are 3 packages which is the Silver, Gold and Platinum package. Each of it has a different maximum limit and insurance premium.

Q6. Is there any geographical limit for this insurance? A. All benefits provided in this Policy are applicable worldwide for twenty-four (24) hours a day.

Q7. If I want to get treated overseas, does my insurance still cover me? A. Yes, if the Insured Person elects to or is referred to be treated outside Malaysia by the Attending Physician, benefits in respect of the treatment shall be limited to the Reasonable and Customary and Medically Necessary Charges for such equivalent local treatment in Malaysia and shall exclude the cost of transport to the place of treatment.

Q8. What are the costs of payments for doctor visits? A. It is 50 RM for the visit.

Q9. If I am overseas, vacationing or staying with my famil y, does the insurance still cover me? A. No. There is no benefit whatsoever shall be payable for any medical treatment received by the Insured outside Malaysia, if the Insured resides or travels outside Malaysia for more than ninety (90) consecutive days.

Q10. Who do I call if I have questions about the student health insurance plan? A. 24/7 medical and health insurance helpdesk is available to provide assistance to foreign students. The contact information is available on the EMGS website.

Summary of the Interview/Findings:

The researchers have found sufficient information regarding EMGS Medical and Health Insurance from the domain expert. The domain expert has given us the EMGS website link where all the information is located. All the relevant information regarding EMGS and EMGS Medical and Health Insurance was found on the website.

Knowledge Representation

Semantic Nets:

Figure 1 Semantic Nets

Test Plan/Screenshots 1. Main Menu

2. Medical and health insurance packages

a. Silver package

 b. Gold package

c. Platinum package

3. General terms and conditions a. Preview

 b. Portions of full list

4. Insurance Policy

a. Group Hospital & Surgical Policy For International Students & Dependants

 b. General Policy Definitions

c. Policy Exclusion

d. Policy Conditions

5. Eligibility and Scope

a. Person Eligible

 b. Addition of insured persons

c. Conditions for obtaining insurance

d. Geographical territory

e. Overseas treatment

f.

Oversea residence

6. Benefits a. Preview

 b. Portions of full list

7. EMGS

8. Online Resources

Conclusion

The Group planned and assembled this expert system to help the students in APU to know all the information they need with respect to the EMGS Medical insurance. Really taking shape of our expert system we utilized Verbot. Verbot is an expert system requisition that has an interface like a visit box, where there is a female addressing present the expert system to the users, and asks users to sort user's name in a container, and then it will give a criticism by talking and reacting back in the response box. This Expert system comprises of three components that are of 

Information base,



User interface



Surmising Motor

Thusly the learning base we got from the information that we got structure sites and believer it into a group of information and information. In this expert system the users can get an extensive variety of helpful information of how to utilize such an expert system. Hence we can say that now students won’t have any problem in knowing the unknown about the EMGS Medical Insurance.

References

Andrew, A. (1983).  Artificial intelligence . 1st ed. Tunbridge Wells, Kent: Abacus Press. Harris, M. (2011).  Artificial intelligence . 1st ed. New York: Marshall Cavendish Rich, E. (1983).  Artificial intelligence . 1st ed. New York: McGraw-Hill.

 Appendices

The Source Code of the Verbot:

  Author:  Author'sWebsite: Copyright: License: CreationDate:29/5/201411:06:43PM LastUpdateDate:3/6/20145:39:19PM Rating:Unknown RatingDescription: Category:Other Language:English Comment:DescribeyourKnowledgeBasehere

Default.vsn Default.vrp

RuleName: _startup InputText: _startup InputText:menu OutputText:Hi,mynameisMonicaandIamheretoassistyouwithanyqueriesyouhaveregardingEMGSMedical andHealthInsuranceforAPUstudents. Tobegin,pleasekeyinthenumberfromthefollowingtopics: 1.Medicalandhealthinsurancepackages 2.Generaltermsandconditions 3.InsurancePolicy 4.EligibilityandScope 5.Benefits 6.EMGS 7.OnlineResources 8.Exit Hint:Type"menu"anytimetoreturnbacktothismenu. RuleName:menu InputText:menu OutputText: RuleName:1.Medicalandhealthinsurancepackages InputText:1 InputText:Medicalandhealthinsurancepackages InputText:packages InputText:package InputText:one InputText:1st InputText:first InputText:1.Medicalandhealthinsurancepackages OutputText:Thereare3typesofmedicalandhealthinsurancepackagesmadeavailableforforeignstudentsas follows: 1.Silverpackage 2.Goldpackage 3.Plantinumpackage Pleaseselectonebasedontheirnumber. Type'menu"toreturntothemainmenu. RuleName:2.Gold

InputText:2 InputText:gold InputText:goldpackage InputText:second InputText:2nd InputText:two InputText:2.Gold OutputText:Forthegoldpackage: Maximumlimitperdisability:RM30,000 Insurancepremiumperannum(Aged>=18but60but=18but60but