Introducing ISO 26000

ISO/TMB WG SR – ISO 26000 ISO 26000.WD3

Introducing ISO 26000 and understanding some of the challenges Rio de Janiero 1 October 2007

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Dubai - July 2007

ISO/TMB WG SR – ISO 26000 ISO 26000 chart CAG Chairs Advisory Group

TG-1 Funding and Stakeholder Engagement

TG-2 Communication

Strategic Task Groups

ISO/TMB/WG SR

TG-3 Operational Procedures

TG-4 Scope, SR Context & SR Principles

TG-5 Guidance on core SR subjects/issues

Liaison Task Force

Editing Committee

TG-6 Guidance for Organization on implementing SR

Standard Setting Task Groups 4

ISO/TMB WG SR ISO 26000 ISO 26000.WD3 0. Introduction TG 4 1. Scope TG 4 2. Normative references Later 3. Terms and definitions

TG4, TG5, TG6 (Liaison Task Force)

4. The context of social responsibility in which an organizations operates TG 4 5. Principles of social responsibility

TG 4

6. Fundamental subjects for SR / Guidance on SR core issues TG 5 7. Guidance for an organization on implementing SR TG 6 8. Annex

Later

Bibliography Later 5

ISO/TMB WG SR ISO 26000 ISO 26000.WD3 0. Introduction 1. Scope 2. Normative references 3. Terms and definitions 4. The context of social responsibility in which an organizations operates 5. Principles of social responsibility 6. Fundamental subjects for SR / Guidance on SR core issues 7. Guidance for an organization on implementing SR 8. Annex Bibliography 6

ISO/TMB WG SR ISO 26000 ISO 26000.WD3 0. Introduction 1. Scope 2. Normative references 3. Terms and definitions 4. The SR context in which organizations operate 5. Principles of social responsibility 6. Fundamental subjects for SR / Guidance on SR core issues 7. Guidance for an organization on implementing SR 8. Annex Bibliography 7

ISO/TMB WG SR ISO 26000 ISO 26000.WD3 0. Introduction 1. Scope 2. Normative references 3. Terms and definitions 4. The context of social responsibility in which organizations operate 5. Principles of social responsibility 6. Fundamental subjects for SR / Guidance on SR core issues 7. Guidance for an organization on implementing SR 8. Annex Bibliography 8

ISO/TMB WG SR ISO 26000 ISO 26000.WD3 Definition: Social Responsibility Responsibility of an organization for the impacts of its decisions and activities on society and the environment, through transparent and ethical behaviour that – is consistent with sustainable development and the welfare of society; – takes into account the expectations of stakeholders; – is in compliance with applicable law and consistent with international norms of behaviour; and – is integrated throughout the organization. Further elaboration on the meaning of social responsibility is provided in Section 4.2 (The concept of social responsibility) 9

ISO/TMB WG SR ISO 26000 ISO 26000.WD3 Definition: Stakeholder

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ISO/TMB WG SR ISO 26000 ISO 26000.WD3 Definition: Stakeholder Engagement

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ISO/TMB WG SR ISO 26000 ISO 26000.WD3 0. Introduction 1. Scope 2. Normative references 3. Terms and definitions 4. The context of social responsibility in which organizations operate 5. Principles of social responsibility 6. Fundamental subjects for SR / Guidance on SR core issues 7. Guidance for an organization on implementing SR 8. Annex Bibliography 12

ISO/TMB WG SR ISO 26000 ISO 26000.WD3 4. The context of social responsibility in which an organization operates 4.1 Historical background and trends 4.2 The concept of social responsibility 4.3 From theory to practice 4.4 The relationship of the stakeholder approach to the concept of social responsibility

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ISO/TMB WG SR ISO 26000 ISO 26000.WD3 0. Introduction 1. Scope 2. Normative references 3. Terms and definitions 4. The context of social responsibility in which organizations operate 5. Principles of social responsibility 6. Fundamental subjects for SR / Guidance on SR core issues 7. Guidance for an organization on implementing SR 8. Annex Bibliography 14

ISO/TMB WG SR ISO 26000 ISO 26000.WD3 5. Principles General law or rule adopted or professed as a basis for conduct or practice that should animate or inform an organization’s decision-making and conduct.

The principles Legal compliance Respect for internationally recognised instruments Recognition of stakeholders and their concerns Accountability Transparency Sustainable development Ethical conduct Precautionary approach Respect for fundamental human rights Respect for diversity 15

ISO/TMB WG SR ISO 26000 ISO 26000.WD3 0. Introduction 1. Scope 2. Normative references 3. Terms and definitions 4. The context of social responsibility in which organizations operate 5. SR principles relevant to organizations 6. Fundamental subjects for SR / Guidance on SR core issues 7. Guidance for an organization on implementing SR 8. Annex Bibliography 16

ISO/TMB WG SR ISO 26000 ISO 26000.WD3 6. [Fundamental subjects for SR] [Guidance on SR core issues]

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ISO/TMB WG SR ISO 26000 ISO 26000.WD3 6. Guidance on SR core issues

Organisational Governance Legal compliance

Organisational governance

Accountability

Human rights

Transparency Ethical conduct

Labour practices

Recognition of stakeholders and their concerns

Environment Fair operating practices Consumer issues [Social development] [Contribution to the community and society]

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ISO/TMB WG SR ISO 26000 ISO 26000.WD3 6. Guidance on SR core issues

Human Rights

Organisational governance

Civil and Politics Rights

Human rights

Vulnerable Groups

Social, Economical and Cultural Rights Fundamental Rights at Work

Labour practices Environment Fair operating practices Consumer issues [Social development] [Contribution to the community and society]

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ISO/TMB WG SR ISO 26000 ISO 26000.WD3 6. Guidance on SR core issues

Labour practices Employment and Employment relationships

Organisational governance

Conditions of work and social protection Social dialogue

Human rights

Health and Safety at work

Labour practices

Human [resource] development

Environment Fair operating practices Consumer issues [Social development] [Contribution to the community and society]

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ISO/TMB WG SR ISO 26000 ISO 26000.WD3 6. Guidance on SR core issues Organisational governance Human rights Labour practices

Environment [Identifying and managing] Environmental aspects of activities, products and services Promoting sustainable consumption and production Sustainable resource use [Combating] [Addressing] climate change [Valuing ecological services] [Ecosystems]

Environment Fair operating practices Consumer issues [Social development] [Contribution to the community and society]

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ISO/TMB WG SR ISO 26000 ISO 26000.WD3 6. Guidance on SR core issues Organisational governance Human rights Labour practices

Fair operating practices Anti-Corruption and Anti-Bribery Responsible political involvement Fair Competition Promoting social responsibility through the supply chain Respect for property rights

Environment Fair operating practices Consumer issues [Social development] [Contribution to the community and society]

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ISO/TMB WG SR ISO 26000 ISO 26000.WD3 6. Guidance on SR core issues Organisational governance Human rights Labour practices Environment Fair operating practices Consumer issues [Social development]

Consumer issues Fair operating, marketing and information practices Protecting consumers’ health and security Mechanism for product recall Provision and development of environmentally and socially beneficial products and services Consumer service and support Consumer data protection and privacy Access to essential goods and services Sustainable consumption Education and awareness

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ISO/TMB WG SR ISO 26000 ISO 26000.WD3 6. Guidance on SR core issues

[Social development] [Contribution to the community and society]

Organisational governance

Contribution to social development

Human rights

Contribution to economic development Community involvement [issues]

Labour practices Environment Fair operating practices Consumer issues [Social development] [Contribution to the community and society]

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ISO/TMB WG SR ISO 26000 ISO 26000.WD3 0. Introduction 1. Scope 2. Normative references 3. Terms and definitions 4. The context of social responsibility in which organizations operate 5. SR principles relevant to organizations 6. Fundamental subjects for SR / Guidance on SR core issues 7. Guidance for an organization on implementing social responsibility 8. Annex Bibliography 25

ISO/TMB WG SR ISO 26000 ISO 26000.WD3 7. Guidance for an organization on implementing social responsibility 7.1 General 7.2 Understanding the social responsibility context • Key considerations • Understanding the organization’s profile • Analyzing the social responsibility boundaries and context • Understanding the stakeholder concerns

7.3 Working with stakeholders • Key considerations • Identification of stakeholders • The engagement process

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ISO/TMB WG SR ISO 26000 ISO 26000.WD3 7. Guidance for an organization on implementing social responsibility 7.4 Integrating SR into an organization’s goals and strategies • Key consideration • Adopting SR principles and connecting them to the organization’s statements • Developing objectives and strategies

7.5 The implementation of SR in daily practice • Key consideration • Raising awareness and building competencies • Establishing structure and reviewing operations against strategy • Setting targets for social responsibility • Action plans, instruments and implementation

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ISO/TMB WG SR ISO 26000 ISO 26000.WD3 7. Guidance for an organization on implementing social responsibility 7.6 Communicating on social responsibility • Key Consideration • Types of communication on social responsibility • Periodic public reporting • Additional SR communications • Planning and selecting communication forms and media • Stakeholder dialogue on communication about social responsibility

7.7 Evaluating SR activities and practices • Key considerations • Monitoring • Improvement options

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ISO/TMB WG SR ISO 26000 ISO 26000.WD3 ISO 26000.WD3 - Some key issues for consideration (1/3) – Length / density of the document • How to maximise the value of this document for all organisations? • What scope for restructuring of the document (e.g. issue-annexes?) • Process elements re drafting - a need for a more integrated approach?

– Nature of the guidance / fundamental expectations • What level of detail to provide? (currently many prescriptive lists)

– Ensuring guidance standard is applicable to all organisations • Concern by many that this focuses mainly on large business organisations

– Making appropriate provision for SR and the role of government • Government as an organisation and government as policy maker on SR issues

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ISO/TMB WG SR ISO 26000 ISO 26000.WD3 ISO 26000.WD3 - Some key issues for consideration (2/3) – Agreeing the definition of stakeholder and stakeholder engagement • Some underlying conceptual differences that need to be addressed

– Addressing Clause 5 (Principles) and its relationship with Clause 6 • Should we retain a separate clause or integrate all principles into Clause 6?

– Organisational governance - retain in Clause 5 or treat as “principles”? • Specific note on scope of standard and fact that must not be for certification

– The relationship and ordering between Clause 6 and Clause 7 • Some have suggested moving Clause 7 before Clause 6

– References to other instruments relevant to social responsibility • Thoughts re reference to e.g. GRI and related initiatives

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ISO/TMB WG SR ISO 26000 ISO 26000.WD3 ISO 26000.WD3 - Some key issues for consideration (2/3) – Nature of the advice in Clause 7 (Implementation) • Concern that still too much like an MSS • How to ensure a closer link with the Clause 6 issues (and SR more generally)?

– Reference to the term ‘supply chain’ • Scope to use value chain or “sphere of influence”

– International norms of behaviour • What is covered within this definition?

– Testing the application of the standard • Is there scope for a “beta-testing” of the standard

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ISO/TMB WG SR ISO 26000 ISO 26000.WD2

The challenge of ensuring the relevance of ISO 26000 to the very different circumstances of different parts of the world.

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Nairobi Workshop Statement

(1/2)

On the content of ISO 26000, the workshop participants: – Highlight the generally weaker levels of government in the region, and draw attention to the following aspects: • This has significant implications for the nature of the SR activities of the private sector, NGOs and other organisations in the region • There is much that Northern organisations can learn from the SR activities of African organisations arising from these challenges they face and the nature of their responses to these challenges • It is suggested that specific provision needs to be made in Clause 4 for the implications that this issue has on the concept of SR • It is suggested that more explicit provision needs to be made within ISO 26000 for the specific implications of SR for government - an an organisation that is subject to the same expectations on SR, and as regards its particular responsibility in giving effect to SR in policy and regulation

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Nairobi Workshop Statement

(1/2)

On the content of ISO 26000, the workshop participants: – Emphasise the need to ensure provision in the standard for Africa-specific issues, including for example: • The promotion of poverty eradication and the attainment of the MDGs • Addressing corruption and promoting the need for transparency • Addressing HIV/Aids and other health issues including maleria • Ensuring appropriate provision of socio-economic infrastructure and social security measures • Promoting product stewardship and life cycle issues so as to minimise developing country impacts • Promoting the effective application of fair operating and trade practices in the developing country context (including e.g. product recalls) • Safeguarding the role of women and addressing child labour concerns • The need to encourage greater SR practices in government • Encouraging greater development and use of partnerships • Addressing the challenge of skills development • Ensuring protection of human rights 34