NATIONAL LOGISTIC CELL
Name:
Syed Muhamm Muhammad ad Hussain Shana Shanass Rizvi
Reg no. :
Sp16-BAF-011
Date:
11th November 2018
INTERNSHIP REPORT
Duration:
25th June 2018 to 31st August 2018
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Table of Content .1
ExecutiveSummary
……………………………………………………
Introduction
………………………………………………………………
2.1 Company Background (History)
2
3 4
Objectives Organizational Structure
8 8
5
Products or Services Offered
6
Learning and Experience
10
6.1
Week 1 .
11
6.2
Week 2
11
6.3
Week 3
12
6.4
Week 4
13
6.5
Week 5
13
6.6
Week 6
14
6.7
Week 7
14
7
SWOT Analysis
15
8
Conclusion Recommendations
16
9
References
18
10
Personal Resume
20
.
9
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NATIONAL LOGISTIC CELL
1
Executive Summary
This report provides my personal understanding understa nding of this organization and its working environment. The NLC is a Semi Government Organization; basically it is run by the Pakistan Army and qualified Civilians. I chose this organization because of its repute, its working environment moreover, its pay scale for an ordinary internee was also good. This organization was established by Pakistan Army in 1980s. NLC deals with Logistics which includes transportation system, cargo handling etc. The NLC also provide construction services which includes, roads, railway tracks etc. The offices are located all over the Pakistan with multilingual assistance to help you out on whole range of services offered by NLC. The Head Quarter is situated in Rawalpindi near GHQ. All the senior officials of this company are settled here which includes Quarter Master General QMG, Director General DG NLC, and CFO of the company and all the project directors of the company.
2
Brief Introduction of the Company
2.1 History The National Logistics Cell (reporting name: NLC), is a Pakistani logistics company run by the Pakistan Army. The NLC served as a sole purpose of crises management m anagement and logistics emergence on a short notice for the Pakistan Government. The NLC provide state-emergency level management services to the government, and is one of leading crises management government authority in the country. The Company is run by a senior official person that is always a Major General General of “Army Supply Corp” (ASC). (ASC). The current Director General of NLC is Major General Asim Iqbal. This Company was founded in 16th August 1978. Professionalism and quality services being rendered by NLC for over past four decades have made NLC the most credible name in the Logistics and Construction sectors of Pakistan. Keeping pace with latest technological advancements and introduction of new
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trends in the fields have contributed a great deal to remarkable growth and success of the organization since its inception in 1978. NLC, the most dynamic public sector transportation and construction organization has a proud history of offering landmark innovative and customized solutions specifically designed to address the business needs of valued customers. The diverse and wide ranging services offered by NLC include construction of mega structure in quick time, safe movement of cargo to any destination, management of state-of-the-art Dry Ports & Border Terminals and Express Freight Train Service.
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NATIONAL LOGISTIC CELL
National Logistics Cell
Type
Logistics Strategic Organization
Industry
Containerization Freight System
Founded
August 16, 1978; 40 40 years ago
Headquarters
Rawalpindi, Punjab Rawalpindi, Punjab Province, Province, Pakistan Pakistan
Number of
General Headquarters (Pakistan Army) (GHQ)
locations
Key people
Maj Gen Muhammad Asim Iqbal, TI(M), ASC ASC PA PA (Director General) Lt Gen Javed Mahmood Bukhari, HI(M), Engrs, Engrs, PA PA (Officer-in-Charge)
Services
Logistics & Freight Forwarding, Dry Ports & Border Terminals, Engineering & Construction, Tolling, Express Freight Trains, Polymers, Sea Freight
Number of
8,000
employees
(Military and Civilians)
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Following are the details of the services provided by National Logistic Cell:
2.2 F r ei ght Se Serr vi ce cess The Freight Service is the pioneer Strategic Business Unit of NLC that provides customized logistics solutions to the customers in the ever fast growing market. The Organization specializes in safe transportation and speedy delivery of essential commodities to the length and breadth of the country. Freight Service is known for introducing innovative concepts and technologies in logistics. Be it the induction of most modern prime movers, the concept of containerization or fleet management with the help of the most modern tracking system, NLC performed a crucial role in transformation of cargo sector into a challenging enterprise. Freight Service owns the Country's largest fleet and its operations are extended in transportation of crude, furnace oil, white oil, wheat, fertilizers and other multiple segments of dry cargo. It has huge infrastructure infras tructure of support facilities all over the country including integral base workshops, field workshops and Trans Freight Stations.
NLC acts as a stabilizing force in the market to maintain equilibrium in transportation rates generate competition and keep an effective check on unwarranted pressure applied on clients by undesired market forces.
2.3 B or der te term rmii na nall and D r y Po Porr ts The Dry Ports managed by NLC are known for their client friendly facilities and state-ofthe-art infrastructure. The businessman and traders are afforded facilities like easy customs clearance, comprehensive handling services, safe & accessible warehousing and inland movement of goods to any location within Pakistan. The Dry Ports are adequately equipped with latest scanners, weighbridges, cranes; reach stackers, top lifters, fork lifters, tender fire crash, generators and mechanical brooms etc. 6
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2.4 E ngi ngine nee er i ng Wo Worr ks of NL C Initially formed to provide infrastructure support to logistics operations, Engineers NLC has come a long way to symbolize commitment, distinction and professional excellence by meeting the demanding and extra ordinary work requirements of high engineering for the last four decades. Engineers NLC undoubtedly enjoy an unblemished reputation of company that delivers construction projects ahead of schedule, within allocated budget and to the ultimate satisfaction of its valued clients. This has further consolidated trust and confidence r eposed eposed by our business entrepreneurs’ testament by repetition of orders from the clients. Over the years, Engineers NLC have not just proved themselves as credible, efficient and quality producing construction company, but have set new benchmarks of professional acumen and expertise. Highly qualified and competent staff, proficient work force, and a large pool of modern construction equipment and machinery enables NLC Engineers to undertake various construction projects anywhere in Pakistan. NLC has its foot prints all over the country by having designated Project Directorates (PD) each for Khyber Pakhtunkhwa (KPK), Northern Punjab & Capital Territory, Central & Southern Punjab, Balochistan and Sindh as well as a Project Management Unit (PMU) at Gilgit to undertake projects in Gilgit Baltistan (GB) region. With Profile of over Rs. 250 Billion work in all areas of Pakistan, Pa kistan, NLC has expanded its trails tra ils to Qatar, Saudi Arabia, Afghanistan and other Middle Eastern countries.
2.5 To Tolling lling In 1999, NLC was assigned the task to revive the sick tolling sector and make it major source of earning for the Government. NLC introduced a comprehensive package of reforms in toll collection system primarily focusing on prevention of pilferage, induction of strong management & efficient human resource, installation of e-system on toll plazas, round the clock monitoring through CCTV and feedback from commuters and general public. Due to tremendous credibility established by NLC, people now by and large consider paying toll tax as civic responsibility. res ponsibility. NLC has also the distinction of being 7
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highest revenue collector for the National Highways Authority (NHA). NLC is operating toll plazas on major highways and has contributed more than Rs. 62 billion till 31 May 2018 to the national exchequer.
2.6 Corp Corpo or ate So Socia ciall R esp spo ons nsii bi lity Sharing success with the community constitutes an important plank of the core values of every Corporate Organization. Cognizant of its obligation to the society, NLC has initiated projects aimed at the betterment of the common people and serving them without distinction of cast and creed. Of all Government sector institutions, NLC is the pioneer to undertake CSR projects. NLC has established technical institutes, play grounds, public parks and a modern Motocross Track where armature and professional competitions of off-road sport are being regularly organized.
NLC Motocross Track Ayub National Park Rawalpindi
Motocross Bike Track Off road adventure & Thrill with safety is the underlying theme of NLC’s well thought out initiative to regulate the one wheeling maestro youth towards the Motocross Track as per contemporary safety standards. The Motocross Club has successfully held a number of competitions at national level.
3 Objectives Objectives are short statements that any organization issues in order to explain what they want to achieve or where they see themselves after a period of time. Organizational objectives have to be and a nd usually are completely in line with the vision or the purpose of existence of an organization. The NLC always look for the benefit our nation, by providing variety of services in quick time. The company is always ready for any type of task.
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Commitment: Passionate about our country’s country’s success and delighting them with the quality of our service. Integrity: A distinctive investment, delivering outstanding performance, return and value. Fairness: Exemplary compliance, governess and business ethics. Teamwork: Caring for our people and a nd helping them to grow. Service: Dedication towards social developments and improvements in quality of life. The vision statements and mission statements and the core values are relayed to every new individual tha thatt joins the orga organization nization and it is made sure that the they y comply by them no matter whatever the situation and never forget these because tthe he country is the primary focus.
4 Organizational Structure An organizational structure is the structure of any organization and tells a lot about that organization and gives all the stake holders important information about the degree of decentralization in the organization as well as who does what in any organization. National Logistic Cell is divided in terms of the the groups or divisions present in it and then further division is done on the basis of the specific department while in reality a matrix like system exists in which different departments and bodies come together to perform all the various operations. The Organization operates in a matrix like fashion with various departments functioning in various var ious areas under their respective aand nd area heads. The orga organization nization is divided in terms of the three core activities i.e. the specialized business that is performed by Marketers, the regular construction, Logistics etc carried out at the branches and the support that is provided to the activities in the form of operations and credit department support, planning and corporate, human resource and finance divisions with each department playing their vital role. There are three structures that any organization can c an follow na namely mely ffunctional, unctional, divisional and matrix sstructure. tructure. The matrix system is usually leaded b by y the heads made with respect to geographical 9
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locations with policies and rules being made by their respective support departments while the geographical heads are in charge of the overall performance which is measured in terms of Key Performance Indicators (KPI’s)and targets that are set by the central authority. This particular matrix system is very ver y useful in managing the ever growing operations with surprising ease as it aallows llows for a very cclear lear cchain hain of command without the problem of a confused power structure in which no one in certain what to do and whom to report to. Every branch/ Project Directorate has certain people from credit, accounts, human resource etc. who collectively report to the Project director who is answerable to the regional, then zonal and finally business heads who are all part of the team in charge of running the organization who report directly to the Director Ge General. neral. The Directors sit in the regional or Directorate from where they monitor the situation and implement and improve upon pre-existing policies and rules. The auditing is done at internal and external levels of the organization with internal audit being done by the NLC’s own audit own audit team while external auditors are provided by Pakistan Army All this ensures utmost security, leaving no room for doubt in any operation or dealing of the Organization what so ever. Following Information tells us about the Hierarchy Hierarch y of the Organization: Quarter Master General (QMG) - Lieutenant General Javed Bukhari Director General (DG) - Major General Faisal Mushtaq CFO - Mr. Ali Naveed Cheema There are four main Project Directorates PD of National Logistic Cell: PD NORTH
( Director, Brigadier Sohail Abrar)
PD KPK
( Director, Brigadier Mashood)
PD Engr Works
( Director, Brigadier Babar Allauddin)
PD Aviation Wing (General Manager, Colonel Azadar Rizvi)
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5
Product and Services
The NLC is providing so many services to our country, their main aim is to control the system of Logistics inside the country as well as outside the country. In term of Log there are so many heavy vehicles run by this organization in order to transport cargo from one place to another almost covering every part of the country. NLC is also taken part in road side constructions such as Construction of roads, roa ds, Pulls etc. More over it’s also providing the Aviation Services as well. The NLC owns a Helicopter which can be Chartered by communicating Aviation Branch of the company. The company is also taking part in CPEC, China Pakistan Economic Corridor. The task of NLC is to build a patch of road that is of 55 kilometres.
6 Learning and Experience: Internships at university level are provided primarily to give an insight of the practical world relevant to our field of study. By working in an organization we learn of the various ways in which knowledge can be implemented practically. For my summer internship I applied at NLC Project Directorate KPK in Finance and Accounts (F&A) Department for a 7 weeks internship and dropped my application at the Sawan Branch Rawalpindi, where assistant manager explained that after conducting short interviews
the internee’s would be selected and after the approval of the Director, I was allowed to do an internship
nterr nship nshi p D ura ur atio tion a and nd r atio tiona nale le for se sele lect ctii on: Besides being a requirement 6.1 I nte of CIIT Islamabad for students in their last semester to apply for internships, the rationale for the internship was to gain the maximum amount of experience possible and the internships one does at this point of academic life have a significant impact later on in the early stages of the career. Being a finance major’s student, my preferred career of choice was obviously something related to finance and accounts provided an attractive opportunity in this regard so I applied at a number of banks, private companies in Islam Islamabad abad and chos chosee NLC as the they y were the ffirst irst to reply and their
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professional manner seemed a convincing proof of their excellent Human Resource group. I did seven weeks internship from National Logistics Cell under the supervision of Mr. Javed Karim Butt (Finance manager) and Mr Muazzam Shah (Assistant Manager). I learned a lot under his kind guidance and supervision and they made me learn and work in most sections of the company. 6.2 Week
1:
My internship started in the accounts department where I learnt about the work related to the accounts section which is checking all the financial activity going o on n in the project directorate
and it is done on both the construction contractors and the
company’s expenditure level. The daily activity that happens on one day is matched to the reports generated by the Headquarters’ Headquarters’ information system on the next day and proof of the transactions in the shape of cheques, deposit drafts or online vouchers are checked for the information that is provided in the report and then if cleared they are saved to be inspected by the manager and in case there is a problem and some record is missing, the department staff recover the missing articles and then move the reports because besides affecting their personal performance it also has a bad effect on the company’s and the Directorate’s overall Directorate’s overall performance in the shape of an objection from the audit team.
Week 2: I had given the same work so I will not make any mistakes and become In the 2nd week
6.3
expert in checking financial activity because that is our main work. They taught me more about it. They taught me while doing financial activity, you also have to check stamps, signatures along with dates on cheques, drafts or online vouchers. Missing these things would result in objection from audit team .
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6.4 Week 3:
In the 3rd week, they taught me about the database handling. The Data Base system contains all the information regarding the contractors who provides different supplies such as steel works, machinery, sanitary, Labours and so many other things respectively. All the data related to contractors are inserted in the Database software known as Oracle; The Oracle is business software which handles all data entries regarding accounts payables, account receivables, bills, utilities etc.
6.5 Week 4:
In the 4th week, it was way too different as compared to previous weeks. In this week i was given a different type of task. My main focus was the maintenance of the DAK. The DAK is a file or a document in which all the members of the department have to give their personal comments on the Upcoming projects given by the Headquarters. During 4 th week almost two to three projects were given to our Directorate, being an ordinary internee by job was to take the DAK folder from places to places in a sequence through proper panel of hierarchy. I used to take the files from Director to the deputy Director, then to Finance Manager and so on. In order to have their comments in the DAK folder.
6.6 Week 5
In the 5th week of my Internship, My assistant manager gave me the records of bills which was to be paid to the private contractors. My task was to prepare the minute sheets on the Ms Excel. It is the policy of NLC that all the transactions which will take place should be recorded in the hard copies which is known as minute sheet. This whole procedure took a week because there were so many contractors with a huge amount of transactions. Then those records were approved by the Director and so on.
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6.7 Week 6
I worked in the bills and remittances department which is assigned with the task of handling inter directorates and interprovincial transactions. Interprovincial transactions in an org. has been observed that the of cheques/other iinstruments nstruments pertaining to government receipts is undertaken through System, whereby cheques/other instruments are physically sent to the issuing directorates .In case of inter directorates transactions, the money is transferred with the help of cheques and quicken this process. After all the procedures, all the transactions, a minute sheet is prepared by the managers and that sheet is sent to the Chief Financial Officer CFO who is setting in the main Head Quarters.
6.7 Week7
In my last week of internship, my assistant manager detailed me with taxation team. I learned so many things about sales tax. All the policies of sales tax ta x is usually given by Federal Board of Revenue FBR. The taxation team told me about withholding tax as well they briefed me about how to calculate Tax after sales. They told me the importance of Taxpaying. More over is a company or a even a Government Organization is a tax invader or not a regular tax payer, the company will face so many hard times from the higher authorities. 31st August 2018 was the last day of Internship. My team gave me a very warm send off. They were very happy happ y with my discipline, my attitude, skills etc. At the end it was a ver very y nice and learning experience.
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NLC: LC: 7 SWOT Analysis of N Every organization has several weaknesses and strengths and in light of those it faces certain opportunities and threats. The banking sector in Pakistan is a massively competitive one with competitors offering new and improved services wi with th every passing day and to survive in such a situation, a bank has to ensure good quality and innovation at all times in order to catch and retain customers. The SWOT Analysis is a management tool used to determine the strengths and weaknesses of an organization which are a part of internal environment as well as analyze the opportunities and threats it faces which area part of its external environment .
7.1 Strength: Strength: National Logistics Cell is one of the leading Logistics company in the industry with a net worth that easily places it in the top five and annual profits that ensure good return for the company and it also has a high number of Machinery, High innovative Mechanism in Pakistan thus offering more convenience to the Government of Pakistan. Automated operations: The policies and guidelines in the cell are very clear and strict with regard to the operations and the manner in which they should be performed and majority of the operations that are occurring at the moment are done electronically with the help of the new computerized management system Moreover it’s mainly run my Pakistan Army so there there is a proper check and balance in the company. Both Military and Civilian strengths combine together t ogether in order to run any type of project within a country.
7.2 Wea Weakness: ness: Lack of technical training: Although the staff in charge of handling technical operations is highly trained, technical knowhow in lower levels is still not that much, the organization needs to make arrangements in order to promote this in the lower levels . Lack of training facilities: For the new recruits there is no specific training program or 15
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facility and most of them are straight away sent to the directorates where they learn about the operations by actually doing them .
pp por tun unii ti es: 7.3 O p Technological upgrades: Even though it is a costly costl y fixed expenditure still a lot of banks are moving towards technological upgrades and for a bank with this large a customer base technological upgrades can only be but profitable. CPEC: The NLC is also taking part in CPEC project, The duty assigned by Pakistan Government is to build 55 kilometres of road within a part of Baluchistan. The routes of NLC heavy transportations that is Cargo Trucks etc are given to the NLC HQ, so the heavy loaders will help the Government to transport Cargo to the assigned routes.
7.4 T Thr hre eats: Lower rates of return: The rates of return offered by NLC are not that high and a nd as a result they have a hard time convincing higher authorities for the further operations due to this reason
8 Recommendations a nd junior They should seriously consider about training both their senior and
management in order to make them more up to date.
A more corporate atmosphere should be promoted throughout the Company
cutting the old status quo currently existing.
Proper training of a global standard should be provided for the new recruits in
order to keep them abreast with the latest developments in the industry.
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9
Conclusion
The National Logistic Cell is the Largest Company in Pakistan which deals with Cargo handling. Its run by high quality technical officers both military m ilitary and civilians. This company has so many heavy mechanical instruments, which helps them in constructing roads, huge flyovers, Buildings etc. The Company is given pride of performance awards from the Higher Authorities. More over it is also taking part in CPEC pr project. oject. According to upcoming update, this company will take part in construction of new Dam in Pakistan. There are Job opportunities for the students who are recently graduated. The pay structure of this company is quite good including different benefits as well.
10 References http://www.nlc.com.pk www.PDPKP.com.pk
11Acknowledgement:
The internship opportunity I had with “National Logistic Cell, HQ PD KPK” KPK” was was a great chance for learning and professional development. Therefore, I consider myself m yself as a very lucky individual as I was provided with an opportunity to be a part of it. I am also grateful for having a chance to meet so many wonderful people and professionals who led me though this internship period. Brigadier Mashood Aslam HOD, PDKPK. He has been a real mentor to me all the time. His attitude is very professional. Big thanks to him. Mr. Javed Karim Butt, Finance Manager, PDKPK A decent personality, who helped me to overcome all the hurdles and taught me well in both academic and industrial perspective and insight of his field is just extra-ordinary. extra-ordinary. Thanks to him for all his precious time. Mr. Muazzam Shah, Assistant Manager, PDKPK Thanks for his all type of support and guidance provided to me during the period of my internship .He always guided me in a professional manner. .
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Personal Resume:
Name Syed Muhammad Hussain Shanas Rizvi Current Address: NCL Flats, Flat# B-10 Bilal Omar Shaheed Colony, Rawalpindi Cantt. Email:
[email protected] Email:
[email protected] cell#: 03342792572 Education: Matriculation (2 (2011-2012 011-2012 ) Scored 876/105 876/1050. 0. FSC Pre Engr (2014/2015)
Scored 731/1100.
Under graduate: Studying bachelors in Accounting and Finance from COMSATS University Islamabad currently in 5th semester. Main objective is to perform internship training in AOL’s Finance and accounts Department in order to gain real time experience. From 1 st semester to 5th semester have studied following subjects related to accounts and finance . 1st Semester Principal of Accounting
Quantitative Analysis Management 2nd Semester Financial Accounting Business Finance 3rd semester Cost Accounting Financial Management Taxation
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4th semester Financial Institutions and Markets Intermediate Financial Accounting
5th semester
Financial Reporting Islamic Banking and Finance Advance Managerial Accounting
Computer Skills: Microsoft Excel Microsoft Power Point Microsoft Word Activities:
- Member of Pakistan China Friendship society owned by COMSATS and HSC. Attended seminars regarded to CPEC Financial Operations. - Arranged Seminars for Islamic Banking system.
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