InputAccel Fundamentals & Administration Book 1 - IAFA-60-0209-01

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InputAccel Fundamentals and Administration Book 1 (P/N IAFA-60-0209-01)

Participant Guide

© 2009 EMC Corporation. All rights reserved.

Copyright statement: Copyright © 1994-2009. EMC Corporation. All Rights Reserved. Trademark Statement: Captiva and the Corporate Logo are trademarks or registered trademarks of EMC Corporation in the United States and throughout the world. All other company and product names are used for identification purposes only and may be trademarks of their respective owners. This is an unpublished work containing confidential and proprietary information. Use, disclosure, reproduction, or transfer of this work without the express, written consent of EMC Corporation is prohibited.

Intro - 1 © 2009 EMC Corporation. All rights reserved.

Dear EMC|Documentum Education Student: This letter will serve to confirm that all information that is disclosed orally, visually, and in printed form during your training class is to be treated as "Confidential" in accordance with the terms of the applicable confidentiality agreement (the "Agreement") between EMC|Captiva and your Company. Under the terms of the Agreement, please be advised that you may not: 1. disclose such information or materials except as specified in the Agreement, nor 2. use such information or materials other than for the specified purpose set forth in the Agreement. Also, the materials you receive during your visit are copyrighted works of EMC Corporation (regardless of whether they bear a copyright mark) and may be used only for the purpose of supporting the training of your employees who attend EMC|Captiva training courses. You may not reproduce, disclose, or distribute these materials, in whole or in part, nor may you prepare derivative works of them. These copyrighted works include the Student Guides, Lab Manuals, Instructor Guides, and all course materials used in EMC|Captiva courses and workshops.”

Intro - 2 © 2009 EMC Corporation. All rights reserved.

Intro - 3 © 2009 EMC Corporation. All rights reserved.

Course Modules 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20.

Captiva Overview Installation InputAccel Overview Licensing ScaleServer Security Client Modules Administering Servers, Processes and Batches ScanPlus Image Enhancement Book 1 OCR IndexPlus Book 2 Forms Processing Standard Export Troubleshooting Logging and Reporting Documentum Export Other Modules Web Services Introduction to Process Development

Note: To download lab files for this course, please go to: http://mylearn.documentum.com/labfiles/ia/iafa0209.zip Intro - 4 © 2009 EMC Corporation. All rights reserved.

Course Objectives • •

Describe the InputAccel Products Install and license the InputAccel database, server, and client modules



Understand security requirements for InputAccel users



Learn how to deploy client modules using ClickOnce



Describe, perform setup, and use common client modules such as ScanPlus, IndexPlus, Image Enhancement, OCR, and Documentum Advanced Export



Understand how to configure and use the Web Services Subsystem

• • •

Describe logging and reporting



Manage processes and batches

Describe Client-side Scripting Gain an understanding of how processes are developed

Intro - 5 © 2009 EMC Corporation. All rights reserved.

Course Prerequisites • Understanding of Client/Server Technology • Familiarity with imaging and Enterprise Content Management concepts (desired)

Intro - 6 © 2009 EMC Corporation. All rights reserved.

Course Logistics • Schedule

• Breaks / Lunch

• Restrooms

• Phones

• Access/Security

Intro - 7 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration

Table of Contents Book 1 Module 1: EMC Captiva Overview Imaging Concepts...................................................................................................................1-3 EMC Captiva...........................................................................................................................1-5 InputAccel Process Overview ...............................................................................................1-14 Captiva Products ..................................................................................................................1-15

Module 2: Installation Hardware and Software Requirements...................................................................................2-3 Software Installation ...............................................................................................................2-8

Module 3: InputAccel Overview InputAccel Overview ...............................................................................................................3-3 Processes and Batches ........................................................................................................3-14

Module 4: InputAccel Licensing Activation and Licensing Overview .........................................................................................4-3 License Parameters................................................................................................................4-9 License Management ...........................................................................................................4-16

Module 5: ScaleServer Overview.................................................................................................................................5-3 Example Operation .................................................................................................................5-7 Creating ScaleServer Groups...............................................................................................5-17

TOC- 1 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration

Module 6: Security Overview.................................................................................................................................6-3 Roles and Role Management .................................................................................................6-5 Permissions and ACLs .........................................................................................................6-14

Module 7: Client Modules Setup and Production .............................................................................................................7-3 Departmental Routing...........................................................................................................7-22 Commonly Used Modules.....................................................................................................7-27

Module 8: Administering Servers, Processes, and Batches Server Settings .......................................................................................................................8-3 Managing Processes ............................................................................................................8-11 Managing Batches ................................................................................................................8-20 Connections..........................................................................................................................8-36

Module 9: ScanPlus ScanPlus Overview ................................................................................................................9-3 Setup Mode ............................................................................................................................9-6 Production Mode...................................................................................................................9-19

Module 10: Image Enhancement Overview...............................................................................................................................10-3 Color Filters ..........................................................................................................................10-5 Binary Filters.......................................................................................................................10-18 Run Mode Options..............................................................................................................10-25

Module 11: OCR Overview...............................................................................................................................11-3 NuanceOCR .........................................................................................................................11-6

Book 2 TOC- 2 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration

Module 12: IndexPlus IndexPlus Overview ..............................................................................................................12-3 Setup ....................................................................................................................................12-6 Production...........................................................................................................................12-23

Module 13: Forms Processing Overview...............................................................................................................................13-3 Page Registration .................................................................................................................13-8 Setup Mode ........................................................................................................................13-12 Production Mode.................................................................................................................13-19

Module 14: Exporting to Standard Systems Export Modules.....................................................................................................................14-3 Image Export ........................................................................................................................14-5 PDF Export ...........................................................................................................................14-8 Index Export........................................................................................................................14-10 Values to XML ....................................................................................................................14-12 ODBC Export ......................................................................................................................14-17

Module 15: Troubleshooting Database Problems ..............................................................................................................15-3 Log Files ...............................................................................................................................15-5 Debugging a Batch .............................................................................................................15-12 Input Management Console................................................................................................15-18

Module 16: Logging and Reporting Logging .................................................................................................................................16-3 Reporting ............................................................................................................................16-16 Purges ................................................................................................................................16-22

Module 17: Documentum Advanced Export

TOC- 3 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Overview...............................................................................................................................17-3 Setup ....................................................................................................................................17-5

Module 18: Other Modules Import Modules .....................................................................................................................18-3 Image Processing Modules ..................................................................................................18-6 Utilities ..................................................................................................................................18-8

Module 19: Web Services Web Services Overview........................................................................................................19-3 Configuring Services and Hostings.....................................................................................19-10 Web Services Input Setup ..................................................................................................19-22 Web Services Output Setup ...............................................................................................19-25

Module 20: Introduction to Process Development Development Cycle...............................................................................................................20-3 Process Components ...........................................................................................................20-5 Creating a Process .............................................................................................................20-10 Task Levels.........................................................................................................................20-28 Debugging Batches ............................................................................................................20-33

TOC- 4 © 2009 EMC Corporation. All rights reserved.

Module 1

EMC Captiva Overview

© 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 1-1

Module Objectives

• Describe the EMC Captiva Solution • List Captiva Products

InputAccel Overview © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 1-2

1-2

¾ Imaging Concepts • Captiva Products

Electronic Imaging

• Electronic imaging uses optical scanners to convert paper content into electronic content

• Examples include: - Structured or unstructured documents - Invoices - Billing statements - Forms

InputAccel Overview © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 1-3

1-3

Benefits of Capturing Paper Documents and Information • Reduce operating costs—document preparation, data entry, etc. • Reduce paper costs—lost, duplicated, shipped, handled, filed, etc. • Improve the quality of the information that is driving your critical business processes • Accelerate business processes—immediate access to all information and supporting documentation • Stronger compliance control—enforced electronic retention • Provide better and faster customer service

InputAccel Overview

1-4

© 2009 EMC Corporation. All rights reserved.

Customers receive tremendous benefits in automating their paper-based, manual processes. Some of these benefits include: -30-50% productivity increases in streamlining processes by eliminating the inefficiency, expense and paper environment in which documents are handled sequentially and can be easily misplaced or lost. In the case of Cincinnati Insurance Company they were able to reduce the claims entry time from 30 days to one day. -15% of all paper handled in a typical business gets lost (Boston’s Delphi Group). Capturing the documents at the beginning of the process will eliminate lost or misplaced files. In addition, each lost piece of paper costs a business on the average of $120 (Boston’s Delphi Group) -The Boston Delphi Group states that 30% of all employees’ time is spent looking for documents. Digitized documents stored in a central repository can provide immediate and simultaneous access to all files, information and supporting documents, regardless of geographic location. -The control and accessibility of an end-to-end transactional content management system can save significant research costs and potential compliance penalties. Such a system can: Eliminate the inherent risk of paper documents Ensure the integrity of documents Provide a verifiable audit trail Set and enforce policies Enable fast and cost-efficient access to documents in the event of litigation -Managing business files in digital form gives employees the global, on-demand access to content that is necessary to ensure a 360-degree view of customer data and business transactions.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 1-4

EMC Captiva Input Management ƒ Captures digital and paper content and enhances image quality ƒ Identifies document types and extracts data ƒ Validates index data against backend business applications ƒ Delivers to EMC Documentum, ERP, and other systems

Metadata Author Date From Subject Customer

Capture

Classify

Extract

Validate

InputAccel Overview

Deliver 1-5

© 2009 EMC Corporation. All rights reserved.

EMC Captiva’s input management solutions capture information from a wide variety of file format and document types. The EMC Captiva family helps you capture business critical information from paper, fax and electronic data sources into businessready content suitable for processing by enterprise applications. You’ll easily automate the processing of billions of documents annually, quickly and accurately converting their contents into information that is usable for all enterprise business processes in a timely and cost-effective manner. All documents, regardless of format, are either scanned, faxed or received electronically. These documents will go through an image enhance process making optimal to begin to identify the document, whether it is a contract, PO, or correspondent. Metadata is then extracted from the document based on its classification. As an option, the data can be validated against a third party application, such as ERP / LOB, to ensure that the information extracted from the document is accurate. At the end of the process the digitized documents and metadata are delivered and stored within EMC Documentum and / or ERP systems.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 1-5

Capture from All Types of Sources

INPUTACCEL PLATFORM

Scanners

CAPTURE

CLASSIFY

EXTRACT

VALIDATE

DELIVER

Faxes

Key Points MFPs

• Capture of various content types through fax, scanner, network drives, remote sites

Network Directories

• Includes paper and electronic documents (structured and unstructured), and data streams

E-mail

eForms

• Applies image quality checks, cleans up images improving image clarity and readability and speeds processing, without manual intervention

InputAccel Overview

1-6

© 2009 EMC Corporation. All rights reserved.

There are many types of information that organizations need to capture such as paper, faxes, film, images, and sometimes electronic files. Captiva provides solutions to capture these paper and electronic files, automatically identify them, extract data within them, then deliver that data and images of the documents to back end systems such as ECM, ERP, and databases. IA is a perfect fit when an organization has several sources where they need to capture documents. Key points: Email – strips out attached files (TIFF images) and processes them through IA Faxes – receives incoming images via fax servers (e.g. Captaris Rightfax) eForms – Accept a data stream from eForms Scanners – Supports document scanning in both an hoc (low volume/distributed capture) or high volume (centralized production capture) Network servers – IA polls specific network folders and processes images as they become available on the server MFP – Supports distributed capture using MFPs (Multi-functional peripherals supplied by companies like Xerox, Ricoh, and others) Once documents are scanned, IA applies image enhancement techniques to clean up the image (e.g. applies deskew, despeckle, line removal, etc)

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 1-6

Classify Documents INPUTACCEL PLATFORM CAPTURE

CLASSIFY

EXTRACT

VALIDATE

DELIVER

InputAccel Server

Key Points • Classify documents while reducing or eliminating manual document preparation and sorting

claims tax returns

• Index and route documents to the appropriate business process and assemble complex document packages

quotes contracts

apps/ forms

• Mailroom functionality within a business-critical TCM solution

InputAccel Overview

1-7

© 2009 EMC Corporation. All rights reserved.

Customer Example (Morgan Stanley): Chose EMC Captiva InputAccel and Dispatcher as their solution The new process opens the envelopes and pulls out the documents automatically Dispatcher classify account documents and extracts key information such as Account #, Name and Address Dispatcher uses freeform OCR to find keywords and extract related data, and database lookups for matches are made against an internal database with automate the data validation where possible

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 1-7

Identify Documents INPUTACCEL PLATFORM CAPTURE

CLASSIFY IDENTIFY

EXTRACT

VALIDATE

DELIVER

Key Points • InputAccel—Utilize separator sheets, patch codes, bar codes, or advance document identification for batch processing • Dispatcher—Advanced classification techniques reduces or eliminate manual document preparation and sorting

Doc Set 1

Doc Set 2

Patient folder: 0045128

Doc Set 3

Doc Set 4

Patient Folder: 0045670

• Associate attachments with a template • Index and route documents to the appropriate business process

InputAccel Overview

1-8

© 2009 EMC Corporation. All rights reserved.

Two Ways to identify documents: 1)Sort documents into logical sets and use separator sheets, patch codes, or barcodes to indicate to IA when a new document starts. This approach is most applicable in scenarios where it is easy to come up with these doc sets, and the data being extracted is minimal. 2) Separating out documents automatically based on the lay out analysis or specific keywords. Related to the classification technologies, Dispatcher can naturally separate images to create batch folder without separators or bar code. Dispatcher uses some “natural” separators define during the learning base. The benefit here is users do not have to manual sort and prepare documents prior to scanning. Once a document has been classified, an appropriate template can be applied to extract the business data and perform all business rules defined. In the example, above, documents sets are broken out into a logical set when a document is recognized as a given template. Doc Set 1 and 2 are from the same patient and the pages that follow the top page are attachments that are associated with the identified template.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 1-8

Advanced Document Identification INPUTACCEL PLATFORM

InputAccel and Dispatcher

CAPTURE

CLASSIFY IDENTIFY

EXTRACT

VALIDATE

DELIVER

Multiple technologies to determine each document type

Forms

Invoices

EOBs

Tax Returns

Checks

Patient Records

POs

SemiStructured

Structured

Unstructured

Global Image Analysis

Global Image Analysis

Handwritten detection

High Precision Anchors

High Precision Anchors

Keywords Analysis

Keywords Analysis

Text Matching Analysis

InputAccel Overview

1-9

© 2009 EMC Corporation. All rights reserved.

1.

2.

3.

Structured documents – these are document types where data is always in the same area or region of the page. This document type usually requires zonal OCR or forms processing for highly complex forms such as mortgage applications, credit applications, etc. Examples of these types are address forms, health claim forms, benefit forms, tax forms, etc. A typical product mix to handle this document type would be InputAccel or InputAccel with FormWare for highly complex forms, and Dispatcher to identify them. Semi structured documents – these are document types where data required from the page is the same but varies in location from one vendor to another. This document type usually requires free form technology to find the data in question and extract/validate them from other systems eventually triggering transactions. Examples of these types are invoices, purchase orders, shipping documents, bill of lading, phone bills, etc. A typical product or configuration would be InputAccel for Invoices. Unstructured documents – these are document types where data or information is in the page but not always in the same area. This document type usually requires conversion of text into electronic format such as PDF or text recognition could be used to identify what the document is all about. Examples of these document types are correspondence and letters.

Techniques:

Global Image Analysis - Dispatcher™ uses a completely automatic learning process (“fuzzy logic” approach) for unlimited document types, building dynamically a knowledge base. This method does not rely on being able to read text data from the document but instead analyses the significant structural elements of the document, making it completely language independent! HPA - An HPA is defined manually by placing anchors on the graphical zones that are specific to a document in order to discriminate between documents. This technology should be applied when there is a high variability of documents within the same template. For example, in the case of documents such as cheques, it is not useful to discriminate too much by creating one template per bank if it is only necessary to identify that these documents are cheques, regardless of the issuing banks. Keyword - To classify documents based upon the text they contain and not according to their visual aspect or similarity with the template. Based on dictionaries of keywords often associated to the company document referential, Dispatcher™ reads the information on the document with specific OCR engines and identifies the type of incoming mail. Text Matching - New classification technology dedicated to unstructured documents. Easy to implement and set up you can on fly manage and control unstructured document classification. The objective is to extract the complete text and to compare sentences and characters sequence between documents. Therefore you can easily classify legal documents which can have different lay out or design but legal text will be exactly the same. This approach is unique on the market today and help our customers to optimize their unstructured information process. Mortgage, Legal application, HR…even financial services can get benefits of the Text Matching technology. This feature will be included into Dispatcher for the 5.0 release Q2 08. Handwritten - Handwritten document is really different from others. Because of the algorithms of the “fuzzy logic” and of the learning base it is quite easy to distinguish the lay out of a handwritten document.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 1-9

Intelligent Data Extraction INPUTACCEL PLATFORM CAPTURE

Key Points • InputAccel provides keyfrom-image indexing support, zonal OCR, and OCR rubber banding for quick document indexing

CLASSIFY

EXTRACT

Zonal Extraction

VALIDATE

DELIVER

Freeform Extraction

• Dispatcher performs zonal OCR extraction and free-form keyword rules to extract any kind of information at a field, table, page, or document level • Reduces the amount of data entry an index operator has to perform

InputAccel Overview

1-10

© 2009 EMC Corporation. All rights reserved.

Two Major Technologies: Template: locate which fields to capture, work well when the layout of forms is the same or where clear identifiers define the format. Used for recurring information. Free Form Approach: based on keywords and text analysis to catch out the data. You extract the same information than a template used but without any layout analysis. Used for non recurring information. IA data extraction At a basic level images are scanned and index operators key information into index fields based on image data. IA provides more advanced techniques which include the following. Zonal OCR – At setup time, an admin can specify where on a document to apply OCR (Optical Character Recognition). For example, a customer may want to extract a loan document number from a page. Rather than keying this information, IA applies OCR to read the loan number and have it pre-populate an index field. Dispatcher support zonal OCR as well. OCR Rubber Banding – IA supports full page OCR. As a document is being indexed, an operator can select a certain location on a document image and extract the OCR results. For example, rubber banding around the SSN on a page will take the OCR results and insert it into the SSN index field on screen. This provides a quick and easy way to extract data from a document without manually keying. Dispatcher extraction capabilities -Performs both zonal OCR and free form OCR extraction. Free form OCR – looks for keywords on a document image and once it locates the word, applies the extraction rules. For example, “look for the keyword P.O. and once located look below P.O to find the purchase order number”. This provides flexibility around being able to extract data from a semi-structured document. Table Extraction – Supports the extraction of line item details on a document. For example an invoice. Dispatcher Table Extraction will OCR the data and based on setup rules defined will extract the line item details (e.g. Quantity, Description, Amount) into Dispatcher index fields.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 1-10

Intelligent Data Extraction INPUTACCEL PLATFORM CAPTURE

CLASSIFY

EXTRACT

VALIDATE

DELIVER

Key Points • Data extraction based on document type and business requirements • Extract data from key fields or perform full data extraction for forms processing

Multi-language OCR/ICR engines support Voting system (optimistic, pessimistic, average method) Bar Code Handprint (ICR) Mark Sense (OMR) Machine Print (OCR) Complex Tables and Columns

InputAccel Overview

1-11

© 2009 EMC Corporation. All rights reserved.

Data Extraction Optical Character Recognition (OCR) – type written information Voting System – Where multiple recognition engines are used in order to gain the highest confidence on data read from an image Barcodes – supports the reading of most 1D barcodes as well PDF417 2D barcodes ICR – handprint recognition OMR – bubbles, checkboxes Multi-language support – supports various European languages, as well as Chinese and Japanese

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 1-11

Validation INPUTACCEL PLATFORM CAPTURE

Full P age O

CLASSIFY

CR

EXTRACT

VALIDATE

DELIVER

Key Points • Key data from images

Do

ep cs S

• Data extracted using OCR, ICR, OMR, and bar code recognition

ed arat

• Supports rubberband OCR-assisted indexing xD Inde

x ata E

on tracti

• Maintains the data integrity • Real-time validations against back-end databases and business systems

InputAccel Overview

• Define specific business rules for each document type

1-12

© 2009 EMC Corporation. All rights reserved.

Validation Once the data is read from the document, rules can be applied. These rules can be as simple as specifying the expected format in an index field (alpha, numeric, etc), it can include template rules (e.g. SSN index field = NNN-NN-NNNN), and database validations can be used to connect to a backend system to automatically validate what has been extracted from a document (e.g. Purchase Order Number) Validations can happen automatically (connect to a database to perform a lookup and prepopulate other index fields based a key value that was extracted) or some cases require human intervention (a field is marked as always review)

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 1-12

Export to Back-end System and Processes INPUTACCEL PLATFORM

Key Points

CAPTURE

CLASSIFY

EXTRACT

VALIDATE

DELIVER EXPORT

• Export both images and index data to leading content management systems, ERP, BPM, databases, and other systems • Supports conversion to PDF (image, normal, and image + text), full text OCR, and PDF compression • API to API enterprise content management exports

InputAccel Overview

1-13

© 2009 EMC Corporation. All rights reserved.

Exports enable the connection between InputAccel and the backend system that allow for the deliver of index data and documents (images). Exports like the ones to Documentum, ApplicationXtender, Filenet CS/PS, and IBM Content Manager export the index data and documents to various folders depending on the document type and index data. These exports also can kickoff workflows in backend CM systems enabling the routing and approval of the documents and information.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 1-13

InputAccel Process Overview

How it Works

eInput (browser-based scanning and indexing)

INPUTACCEL PLATFORM CAPTURE

CLASSIFY

EXTRACT

VALIDATE

DELIVER

Document, ECM, File Storage

Scanner

Scan Classify Extract

Validate Index

Export to Documentum Repository

InputAccel Overview

1-14

© 2009 EMC Corporation. All rights reserved.

How it works: The following slide provides a diagram on the overall flow of images through IA. Key points: A capture flow process can be as simple as scan, image enhancement, recognition, index/validation, and export. Or the capture workflow can be more complex and include conditional steps where documents get routed to certain individuals for review, data validations occur where an IA capture flow validates extracted data against a bus application, or have extra steps for rescanning bad document images.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 1-14

Product Information (1 of 2)

9 Imaging Concepts ¾ Captiva Products

• InputAccel - Customizable document capture platform • Dispatcher - Enabling intelligent classification and extraction functionality into process flow

• Dispatcher for InputAccel - Leveraging the InputAccel architecture • FormWare - Enterprise level Forms Processing • FormWare for InputAccel - Leveraging the best of both products InputAccel Overview © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 1-15

1-15

Product Information (2 of 2)

9 Imaging Concepts 9 Captiva Products

• InputAccel Express - Capture made fast, powerful, flexible and affordable • InputAccel For Invoices - Processing any and all invoices • ClaimPack - Processing HCFAs and UB92 claims • Digital Mailroom - Capture, classify, and deliver all digital input • Pixel Translations - ISIS Drivers, QuickScan Pro and imaging toolkits • SDK - Software Development Kit used to develop InputAccel compatible modules InputAccel Overview © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 1-16

1-16

Module 2

Installation

© 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-1

Module Objectives

• • • • • • •

Describe the hardware and software requirements Describe the installation steps Describe the ClickOnce Deployment Utility Describe upgrade steps Install the InputAccel server Install InputAccel client modules License the InputAccel Server and modules

Installation © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-2

2-2

Server Hardware Requirements

¾ Hardware and Software Requirements • Software Installation

• Minimum hardware requirements for the InputAccel server - CPU: 2.8 GHz Pentium 4 - Hard drive: At least 10GB free space - Memory: 4 GB RAM - Networking: Network interface card that supports TCP/IP - Video: Minimum resolution of 1024 x 768, 256 colors • Refer to the InputAccel Installation Guide for more details and recommended hardware

Installation

2-3

© 2009 EMC Corporation. All rights reserved.

The requirements listed above are minimums. Performance may be increased by exceeding the minimums.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-3

Server Software Requirements

• MS SQL Server 2005 SP2 • Windows Server 2003 R2 with SP2 or Windows Server 2003 SP1 or later

• IIS 6.0 is required for web components - Administration console - InputAccel Remoting

Installation © 2009 EMC Corporation. All rights reserved.

Datacenter, enterprise, and standard editions of Windows 2003 Server are supported.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-4

2-4

Client Hardware Requirements

• Minimum requirements - CPU: 2.0 GHz Pentium 4 - Hard drive: At least 2GB free space - Memory: 1 - 3 GB RAM - Networking: Network interface card that supports TCP/IP - Video: Minimum resolution of 1024 x 768, 256 colors

Installation © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-5

2-5

Client Software Requirements

• Operating system - Windows XP SP2 - Windows Server 2003 R2 SP2 or Windows Server 2003 SP2 - Vista - Enterprise x32 SP1, Enterprise x64 SP1 - Vista Business x32 SP1 • The administration console also requires Internet Explorer 7.0 • In addition, some modules may have specific software requirements

Installation © 2009 EMC Corporation. All rights reserved.

Refer to the InputAccel Version 6.0 Installation Guide for more information.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-6

2-6

Database Requirements

• InputAccel database user account - Used by the InputAccel server to connect to the SQL server -

database Must use SQL Server authentication Must be a member of the db_owner role for both the InputAccel database and the msdb database • This must be performed after the IA database installation step • Used during server and web components installation

• Do not use the sa account or other SQL Server account that has full permissions

Installation

2-7

© 2009 EMC Corporation. All rights reserved.

MS SQL Server 2005 Express edition may be used in development or testing environments, but there are limitations to using this edition. Refer to the InputAccel Installation Guide for details. Using the default MS SQL Server ‘sa’ account or any account that has full permissions is not recommended as it can pose a security threat.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-7

9 Hardware and Software Requirements ¾ Software Installation

Software Installation

• Server installation - InputAccel database - Server software • Client installation - Necessary modules

• Web component installation - Administration console

Installation

2-8

© 2009 EMC Corporation. All rights reserved.

The software installation is comprised of three main types: server software, client software and web components, which provides the administration console.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-8

Installation Steps 1) Install and configure the InputAccel database 2) Install the InputAccel server(s) 3) Install the administration console and (optionally) IA remoting 4) Activate and license the servers 5) Install the client modules 6) Create roles and add users to them

Installation © 2009 EMC Corporation. All rights reserved.

Creating roles will be covered in a later module of this course.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-9

2-9

Installing the Database (1 of 2)

• Select the “Step 1” link in the installer to install the InputAccel database

Installation

2-10

© 2009 EMC Corporation. All rights reserved.

The user account being used when selecting to install the InputAccel database must be a member of the local Administrators group.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-10

Installing the Database (2 of 2)

• Choose the database files destination

Installation © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-11

2-11

Database Server and Name

• Select the database server and choose a name for the InputAccel database (IADB is the default)

Installation © 2009 EMC Corporation. All rights reserved.

The “Login ID” used at this point in the installation must be a SQL Server account that is a member of the sysadmin role. In this example the ‘sa’ account is used. Port 1433 is the default MS SQL Server port.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-12

2-12

Finishing the Installation

Installation © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-13

2-13

Server Installation (1 of 8)

• Once the database is installed, proceed with the server installation

Installation © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-14

2-14

Server Installation (2 of 8)

• Review supporting software that will be installed and click Install

Installation © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-15

2-15

Server Installation (3 of 8)

• Remove the USB port hardware key, if applicable

Installation © 2009 EMC Corporation. All rights reserved.

The USB port hardware security key is only applicable to customers upgrading from older systems. Hardware security keys are no longer issued.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-16

2-16

Server Installation (4 of 8)

• Choose Typical or Custom installation

Installation © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-17

2-17

Server Installation (5 of 8)

• Choose the number of servers that will be deployed if a side-byside installation will be performed

Installation

2-18

© 2009 EMC Corporation. All rights reserved.

The recommended number of InputAccel server instances is one for every two processors. Benefits of installing multiple server instances: • Total virtual address space is increased using this formula: Number of processes x 2GB. This allows more batches to be loaded simultaneously on a single machine. • Each server’s VBA engine will run in a separate thread, allowing parallel execution of batches on server instances running on multi-processor machines. • Read/write operations can be distributed across multiple processors to enable parallel processing of multiple tasks. Each server instance must be licensed. Licensing will be covered in a later module in this course.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-18

Server Installation (6 of 8)

• Select the server software destination…

…and the data directory

Installation © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-19

2-19

Server Installation (7 of 8)

• Specify the service login account and service startup mode

Installation © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-20

2-20

Server Installation (8 of 8)

• Register the Data Access Layer with the InputAccel database

Installation © 2009 EMC Corporation. All rights reserved.

The “Login ID” specified in the data access layer (DAL) registration screen is the SQL Server login created for use with InputAccel. This should not be the SQL Server SA login.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-21

2-21

Server Installation Completion

• Once the server software has been installed, re-insert the hardware security key, if applicable

Installation © 2009 EMC Corporation. All rights reserved.

The USB port hardware security key is only applicable to customers upgrading from older systems. Hardware security keys are no longer issued.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-22

2-22

Web Component Installation (1 of 2)

• There are two web components that may be installed - Administration console - InputAccel Remoting • Web components must be installed on a Windows 2003 server running IIS 6.0 - The admin console and IA Remoting must be installed on separate computers - InputAccel Server and the admin console can be installed on separate computers Installation

2-23

© 2009 EMC Corporation. All rights reserved.

The administration console is required in order to administer InputAccel. It should always be installed. InputAccel Remoting is only necessary if remote clients need to access the IA server and database. In this context, “remote clients” refers to any client modules that will be outside of the firewall. The administration console should be installed prior to any client modules that will run as services. Client modules will try to connect and use the single pre-license connection (needed by the administration console).

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-23

Web Component Installation (2 of 2)

Installation

2-24

© 2009 EMC Corporation. All rights reserved.

First, the installer will install any prerequisite software. Next, select the web component to install and click Next.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-24

Destination and DAL Registration

Installation

2-25

© 2009 EMC Corporation. All rights reserved.

Choose the destination directories for the application files and the location of the web site files. As with the IA server installation, the “Login ID” used here in the DAL registration should be the SQL Server account created for use with IA and not the SQL Server SA account.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-25

Web Site Setup

Installation

2-26

© 2009 EMC Corporation. All rights reserved.

Enter the Windows account that will be used to run the InputAccel web components web site. Enter the name, IP address, and TCP port number to be used by the InputAccel web site. The installer will create and configure the web site. No manual creation or configuration by the IIS administrator is required. IIS uses port 80 for the “Default website”, therefore, it is important to pick an unused TCP port or change the default website to use a different port number. If there is a conflict at installation time, the installer will notify the user of the conflict.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-26

Installation

• Ready to install

Installation © 2009 EMC Corporation. All rights reserved.

After entering the web site settings, click Install to perform the installation of the software.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-27

2-27

Licensing

• Prior to installing any client modules, licensing must be performed from the administration console

• Why are the Licenses required? - Required for servers and client modules to run and process pages

• How are licenses installed? - Automatic installation • Importing the license file using Administration Console

- Manual installation • Use the Administration Console to manually enter individual license codes

Installation

2-28

© 2009 EMC Corporation. All rights reserved.

In addition to licensing, servers must be activated. The InputAccel server uses either a hardware security key (USB or parallel port) or an activation file (CAF). Licensing will be covered in detail in a later module in this course.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-28

Client Installation Phase

• The client installation involves installing attended (ScanPlus, IndexPlus, etc.) or unattended client modules on workstations

• Unattended modules may be executed as services - Multi Directory Watch - Documentum Advanced Export - Others • Attended modules may be installed using the ClickOnce utility - Deploys installation packages which allow the end-users to perform the installation

Installation © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-29

2-29

Client Module Installation

• Step 4 installs client modules

Installation © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-30

2-30

Setup Type

• Choose Typical or Custom installation

Installation © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-31

2-31

Server Connection

• Specify the InputAccel Server connection information

Installation

2-32

© 2009 EMC Corporation. All rights reserved.

The dialog shown here is displayed if the InputAccel server is found. The Server port number defaults to 10099.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-32

Scanner Selection

• Choose the scanner to use

Installation © 2009 EMC Corporation. All rights reserved.

Even if no scanner driver is installed, image files can still be imported to simulate scanning.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-33

2-33

ClickOnce Deployment Overview (1 of 2)

• Microsoft technology that enables the creation of self-updating Windows-based applications

• Deployments can be installed and run with minimal user interaction

• Published to and downloaded from a web site or file share • Overcomes three deployment issues - Issues with updating applications - Impact to the client computer - Security permissions

Installation

2-34

© 2009 EMC Corporation. All rights reserved.

Issues with updating applications: Typical installers require the entire application be re-installed. The ClickOnce deployment utility provides automatic updates and only downloads the parts of an application that have changed. Impact to the client computer: ClickOnce deployments are self-contained and do not interfere with other applications, whereas with a typical installer, it may rely on shared components, which may be out of date or newer that what is needed. Security permissions: A typical installer will require Administrative permissions on the local machine. ClickOnce deployments allow non-admin users to install and only grants the Code Access Security (CAS) permissions necessary.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-34

ClickOnce Deployment Overview (2 of 2)

• ClickOnce can be used for the following attended modules: - ScanPlus - RescanPlus - IndexPlus • Intended to be used by remote clients accessing the server via IA Remoting - End-users can easily install attended client modules - Deployments can be made available as on-line only

• Administrators using the ClickOnce Deployment utility should be familiar with Microsoft’s ClickOnce technology

Installation © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-35

2-35

Silent Installations

• In many installations, it will be desirable to install client modules remotely - Not all client machines are accessible - Third-party software can be used to push installations out to remote machines

• Silent installations provide the capability to install client modules without interaction from a user - Batch files and/or Windows scripting can be used to install the appropriate modules in the background Refer to the Unattended Installations section of the Installation Guide for detailed information

Installation © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-36

2-36

Upgrading

• InputAccel versions 5.2.3 and 5.3 can be upgraded to version 6.0 • Upgrade steps - Archive irreplaceable files and data - Install the InputAccel database - Upgrade the InputAccel server - Install the Administration Console - Upgrade the client modules - Install new client functionality - Assign permissions to users of the upgraded or new modules - Upgrade existing processes and customizations - Upgrade audit extensions - Upgrade custom callback and index validation functionality Installation

2-37

© 2009 EMC Corporation. All rights reserved.

When upgrading client modules, there are two choices: 1) Install the Backward Compatibility pack to use existing modules with the 6.0 server or 2) Upgrade the installed versions to version 6.0. Refer to the “Upgrading to InputAccel 6.0” chapter of the InputAccel Installation Guide for detailed information on upgrading.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-37

9 Hardware and Software Requirements 9 Software Installation

Test Your Knowledge

1. True/False: An InputAccel database is only required for enterprise installations. 2. True/False: The administration console is a web-based component that runs on an IIS server. 3. True/False: A side-by-side installation may include up to eight InputAccel servers. 4. Which of the following installation steps is performed during both server and client module installation? a) Data access layer registration b) Scanner selection c) InputAccel connection information d) Side-by-side setup Installation

2-38

© 2009 EMC Corporation. All rights reserved.

1. 2. 3. 4.

False. An InputAccel database is required for all 6.0 installations. True. True. a - Data access layer registration. © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-38

Exercise

Estimated time: 60 min

• Goals - Install the InputAccel database, server, -

web components, and client modules License the server and modules

• Tasks - Prepare for the software installation - Install the InputAccel database - Install the InputAccel server - Install the InputAccel web components - License the server and modules - Install the InputAccel modules

Installation © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 2-39

2-39

InputAccel Fundamentals and Administration Lab 2

Module 2 — Installation

Estimated Time: 60 minutes Install the InputAccel database, server, and client modules

Goals

License the server and client modules Tasks

1.

Prepare for the software installation

2.

Install the InputAccel Database

3.

Install the InputAccel Server

4.

Install the InputAccel Web Components

5.

Use the administration console to activate the server

6.

Use the administration console to import a license file

7.

Install the InputAccel Client Modules

Background In this lab, you will install the InputAccel database, server software, and client software. SQL Server and IIS have been installed on the system already. Before you begin: •

Answers to the questions asked in the lab are at the end of the lab instructions



Windows login/password: dmadmin/training

Task 1 - Prepare for the software installation 1.1.

Login to Windows using the login and password shown above (dmadmin/training).

1.2.

Start the SQL Server service. 1.2.1.

Double-click the Services shortcut on your computer's desktop.

1.2.2.

Scroll down and find the service labeled SQL Server (SQL1).

Lab 2-1 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 2

1.3.

1.2.3.

Double-click the SQL Server (SQL1) service to open the service properties window.

1.2.4.

Set the Startup type to Automatic. This will ensure that the service is started whenever the system is rebooted.

1.2.5.

Click the Start button to start the service.

1.2.6.

Click OK to close the service properties window.

Start the World Wide Web Publishing Service. 1.3.1.

Scroll down to the bottom of the services listed in the Services window.

1.3.2.

Double-click the World Wide Web Publishing Service service.

1.3.3.

Set the Startup type to Automatic.

1.3.4.

Click the Start button to start the service.

1.3.5.

Click OK to close the service properties window.

1.3.6.

Close the Services MMC window. Congratulations! You have successfully prepared the system for installation.

Task 2 - Install the InputAccel Database 2.1.

Using Windows Explorer, navigate to C:\builds\Captiva\InputAccel.

2.2.

Double-click the autorun.exe file to display the installer dialog window.

2.3.

Below the InputAccel Products heading, click the Install Products link.

2.4.

From the Installation Choices list, click the Step 1 - Install the InputAccel Database link. The InstallShield wizard will start.

2.5.

At the Welcome screen, click Next > (it may take a few seconds to compute space requirements).

2.6.

Select to accept the terms in the license agreement and click Continue.

2.7.

Click Next > to accept the default Destination Folder.

2.8.

Ensure the Create the InputAccel Database checkbox is checked, the Port is set to 1433, and (local)\SQL1 is selected in the Database server dropdown list. Lab 2-2

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 2

2.9.

Leave the Database name field as IADB.

2.10.

Enter sa/training as the Login ID/Password and click Next >. The database connection will be tested and if all is correct, then the window displays Ready to Install the Program.

2.11.

Click Install to install the InputAccel Database.

2.12.

Once the installation has completed, click Finish to dismiss the dialog, but do not close the installer at this point.

Congratulations! You have successfully installed the InputAccel Database! Task 3 - Install the InputAccel Server 3.1.

Create a SQL Server account for use with InputAccel. 3.1.1.

Select Start > Programs > Microsoft SQL Server 2005 > SQL Server Management Studio Express.

3.1.2.

Verify the Server name field is correct. The default server name is STUDENT53X\SQL1. If you are in an EMC classroom that has unique server names, then you will need to change the selection in the connection dialog. 3.1.2.1.

If necessary, click the Show Desktop icon on the taskbar to minimize all windows.

3.1.2.2.

Right-click the My Computer icon on your computer desktop and select Properties.

3.1.2.3.

Select the Computer Name tab.

3.1.2.4.

Write down the value for Full computer name here: ___________________________________________

3.1.2.5.

Click Cancel to dismiss the computer properties window.

3.1.2.6.

Restore the SQL Server Management Studio Express window.

3.1.2.7.

If the Server name field contains your computer name, then skip to step 3.1.3 below. Otherwise, follow these sub-steps:

Lab 2-3 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 2

3.1.2.8.

Open the Server name dropdown list and select .

3.1.2.9.

Expand the Database Engine node on the Local Servers tab.

3.1.2.10.

Select the node labeled and click OK.

3.1.3.

In the Connect to Server dialog, ensure that the Authentication field is set to SQL Server Authentication.

3.1.4.

Enter sa as the Login and training as the Password

3.1.5.

Click Connect.

3.1.6.

In the Object Explorer pane (on the left), expand the Security > Logins folders.

3.1.7.

Right-click the Logins folder and select New Login… from the menu. A window appears which will be used to create the new login.

3.1.8.

Enter ia_admin as the Login name.

3.1.9.

Select SQL Server Authentication. a) Does the InputAccel Server support Windows Authentication for use with SQL Server? __________________________________________________________________ b) Why is the InputAccel login being created now and not prior to installing the InputAccel Database? __________________________________________________________________ __________________________________________________________________

3.1.10.

Enter training for the Password and the Confirm password fields.

3.1.11.

Uncheck the Enforce password policy checkbox. The other two checkboxes will automatically uncheck and become disabled.

3.1.12.

Select IADB from the Default database dropdown list. This is the InputAccel Database that was created in the last task.

3.1.13.

In the Select a page pane (upper-left) select the User Mapping node. A list of databases and roles will appear.

3.1.14.

Check the checkbox next to IADB and check the db_owner checkbox in the Database role membership for: IADB list. Lab 2-4

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InputAccel Fundamentals and Administration Lab 2

3.1.15.

Now check the checkbox next to msdb and check the db_owner checkbox in the Database role membership for: msdb list.

3.1.16.

Click OK to complete creation of the ia_admin security login. This is the login account that will be used by the InputAccel Server to connect to SQL Server.

3.1.17.

Close Microsoft SQL Server Management Studio Express.

3.2.

Navigate back to the installation dialog and select Step 2 - Install the InputAccel Server.

3.3.

Click Install to install any pending software requirements.

3.4.

Click Continue when prompted to remove your USB port hardware key.

3.5.

Click Next > at the welcome screen to continue the installation.

3.6.

Select to accept the terms in the license agreement and click Continue.

3.7.

Click Next > to perform a Typical setup.

3.8.

In the InputAccel Service Accounts window, ensure that the Specify a user account option is selected and enter dmadmin for the Username, training for the Password, and your computer name for the Domain.

3.9.

The checkbox to start the service automatically should be checked. Do not uncheck it.

3.10.

Click Next > to continue.

3.11.

The next step registers the server with the data access layer (the InputAccel Database). Select (local)\SQL1 for the Database server.

3.12.

Enter ia_admin/training for the Login ID/Password.

3.13. Click Next > to continue. 3.14.

Review the information in the Ready to Install the Program window and click Install to install the InputAccel Server.

3.15.

Once complete, ensure that the checkbox to start the InputAccel Server service is checked and click Next >.

3.16.

Once the server has started, you will be prompted to re-insert the USB port hardware security key. Because we are not using one, just click Finish to complete the installation.

Congratulations! You have successfully installed the InputAccel Server!

Lab 2-5 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 2

Task 4 - Install the InputAccel Web Components 4.1.

From the list of installation choices in the InputAccel installer, select Step 3 - Install the InputAccel Web Components.

4.2.

Click Install to install any pending software prerequisites.

4.3.

Click Next > at the welcome screen to continue the installation.

4.4.

Select to accept the terms in the license agreement and click Continue.

4.5.

You will only be installing the Administration Console for this course, so click Next > to continue and install it. c) Under what circumstances would InputAccel Remoting be installed? _______________________________________________________________________ d) Can the Administration Console and InputAccel Remoting be installed on the same computer? _______________________________________________________________________

4.6.

Accept the default Destination Folder locations and click Next > to continue.

4.7.

When the Data Access Layer Registration screen appears, enter the same information you entered in Task 3 above (during the IA Server install), and click Next > to continue.

4.8.

For the InputAccel Web Site User Account, use dmadmin as the Username, training as the Password, and your computer name as the Domain. Click Next > to continue.

4.9.

Next, the desired web site information (on the local computer) must be completed. Accept the default information and click Next >.

4.10.

Because the Default Web Site uses the port number that was entered on the previous screen (80), the installer is unable to use that port unless the default web site is stopped. Check the checkbox to Stop the web site and click Next >.

4.11.

When ready, click Install to begin the installation.

4.12.

Once the installation is complete, click Finish to return to the list of installation choices. Congratulations! You have successfully installed the InputAccel Web Components! In this lab, you only installed the Administration Console.

Lab 2-6 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 2

Task 5 - Use the administration console to activate the server 5.1.

Start the administration console. 5.1.1.

Using Internet Explorer, navigate to the URL of the administration console (http://localhost).

5.1.2.

Once the logon screen appears, enter dmadmin for the Username, training for the Password, and your computer name or a period (.) for the Domain.

5.1.3.

Click Log On. Once successfully logged on, the Batch Traffic screen will appear. The screen that appears when logging on is called the Start Page. It can be changed by clicking the Options tab, selecting My Preferences, and choosing a new Start Page. Do not change the start page at this time.

5.2.

Select the Licensing / Security tab.

5.3.

Click the View Server Activations link. The list of Server Activations is displayed. The State of the current server should show as Not Activated.

5.4.

Click the row containing the name of your server in order to highlight it. The Browse… button below will become enabled.

5.5.

Click the Browse… button.

5.6.

Navigate to C:\Student\IA Fundamentals\Lab 02, select the .caf file and click Open. After several seconds, the file name will disappear from the text box labeled Install activation file and the properties of the server activation will change. Do not click the Activate Server button or click the server activation link during this lab exercise e) What is the State of the server now? __________________________________________________________________________

Congratulations! You have successfully activated the server.

Task 6 - Use the administration console to import a license file 6.1.

Lab 2-7 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 2

6.2.

In the administration console, click the Licensing / Security tab and then click View License Codes. Alternatively, you can click the License Codes link in the lower left corner of the browser, assuming you did not navigate away from the server activations page from the last task.

6.3.

Click the Import License button to begin the import of a new license file.

6.4.

Click the Browse… button, and if necessary, navigate to C:\Student\IA Fundamentals\ Lab 02.

6.5.

Select the .lic file and click Open. The list of licenses contained in the file will be displayed in the window. Pay particular attention to the upper-right corner of the license listing. You will see that there are links for paging through the list of licenses.

6.6.

Click OK to complete the license import. If you were to navigate away from this page prior to clicking OK, then the import would not succeed. You should now be back at the license listing and buttons for importing, deleting, and adding should appear at the bottom.

6.7.

Log out of the Administration console and close the browser.

Congratulations! You have successfully imported a license file.

Task 7 - Install the InputAccel Client Modules 7.1.

The last thing that you will install in this lab exercise are the client components or modules. Switch back to the InputAccel installer. Click Step 4 - Install the InputAccel Client Components from the list of installation choices.

7.2.

At the welcome screen, click Next > to continue.

7.3.

Select to accept the terms in the license agreement and click Continue.

7.4.

Choose a Complete installation and click Next >.

7.5.

A list of client modules that cannot be installed due to missing requirements will be displayed. Click Next > to continue.

7.6.

A list of client modules that require third-party software in order to be used will now be displayed. Click Next > to continue.

7.7.

Click Next > to accept the default Destination Folder location.

7.8.

Enter dmadmin/training for the Username/Password fields and your computer name for the Domain. Leave the default checkbox selections and click Next >. Lab 2-8

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 2

7.9.

The InputAccel Server Connection Information screen will appear. Ensure the Server name is set to your computer name, the Server port is set to 10099, the Try to contact this server during installation checkbox is checked, and click Next >.

7.10.

If the installer is able to connect to the server, a success message will be displayed. Click Next > to continue.

7.11.

When prompted for Scanner Selection, check the checkbox labeled Do not install a scanner driver at this time and click Next > to continue. By not installing a scanner driver, the ScanPlus client module will only be able to import files when creating batches.

7.12.

Review the installation list and click Install to begin the installation.

7.13.

Once the installation is complete, click Finish to return to the list of installation choices.

7.14.

Click Exit to exit the installation choices screen.

7.15.

Finally, click Exit to exit the main installation screen. Congratulations! You have successfully installed the InputAccel Client Components! In the next lab exercise, you will license the server.

Solutions: a)

No. InputAccel only supports SQL Server Authentication.

b)

The InputAccel SQL Server administration login is being created now because the IADB database was not created earlier and it is one of the two databases to which the login will have db_owner access. The login could have been created at an earlier time, but it would need to be modified after creating the IADB database.

c)

IA Remoting would be installed whenever there will be remote clients. In this context, remote clients refers to any clients that will access the IA server outside of the firewall. These are typically client modules that are deployed using ClickOnce.

d)

No. The Administration Console and the IA Remoting server must be installed on separate computers.

e)

Initial grace period.

End of Lab Lab 2-9 © 2009 EMC Corporation. All rights reserved.

Module 3

InputAccel Overview

© 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 3-1

Module Objectives

• • • •

Describe the Captiva InputAccel Solution Define the Captiva InputAccel Architecture Define Captiva InputAccel Terminology Use an process to become familiar with batch processing

InputAccel Overview © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 3-2

3-2

¾ InputAccel Overview • Processes and Batches

What is InputAccel?

• Captiva InputAccel is a document capture solution - Captures images and data - Indexes data - Exports information to a local or networked hard drive, or to some “back-end” system

• The InputAccel solution consists of four main components - Database - Server - Client Modules - Processes

InputAccel Overview © 2009 EMC Corporation. All rights reserved.

Captiva InputAccel modules perform all of the work involved with capturing, indexing, and exporting. These three operations consist of many modules. For example, one module might scan a document, while another module might perform image quality assurance, or image correction. These three modules would all be considered capture modules.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 3-3

3-3

InputAccel Components (1 of 2)

• Database - Microsoft SQL Server database - Stores configuration information, license codes, logging rules, and information related to processing

• Server - Open integration platform that manages and controls the document capture process - Workload balancing, queue manager - Ensures reliability and scalability

InputAccel Overview © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 3-4

3-4

InputAccel Components (2 of 2)

• Client modules - A set of plugins that perform specific tasks and can run on any number of machines - Image capture, data capture, and export

• Processes -

Tie Server and client modules together Determine modules used and their order of execution Determine how each module needs to process a task Define what to do with the data generated by each module

InputAccel Overview © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 3-5

3-5

Component Diagram InputAccel Database InputAccel Server Import

Image Enhancement/Quality check

Data Capture Key From Image Image QA

IndexPlus ScanPlus

FW/IPP

RescanPlus

FW/ Enhance

Universal

ESS

FW/ Form ID

FW/ Recog

ODBC

Custom Export

IQA/ IndexPlus

Email Import

Values to XML

PDF/text Prime OCR

Utilities and Exception Handling

FW/ Completion

Data extraction

Image Enhance

Multi Directory Watch

Export

ReScanPlus

Timer

Spawn

Multi

NuanceOCR

Excel Graph

InputAccel Overview © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 3-6

OCR

Administrator

Copy

3-6

InputAccel Architecture

• InputAccel is a client/server application • Modules use a TCP/IP connection for connecting to the server • The Server maintains state information for each connection InputAccel Database

Scanner

InputAccel Server

Client Workstations InputAccel Overview

© 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 3-7

3-7

InputAccel Server Overview

• • • • • •

Windows-based service or application Communicates with InputAccel client modules using TCP/IP Manages the sequencing of pages through the capture process Balances the system workload across available resources Serves as a temporary repository for image and data files Provides centralized status reporting

InputAccel Overview © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 3-8

3-8

InputAccel Module Overview

• Performs a specific function - Scanning, indexing, exporting, image enhancement, etc. • Connects via TCP/IP • Routes work asynchronously to clients from server • Client load is balanced by the server • Modules available through EMC or technology partners

InputAccel Overview © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 3-9

3-9

Module Categories

• Most modules fall into one of three categories - Image capture - Data capture - Image and data export • Other types of modules - Administration console - Development of processes or extensions to modules - Utility modules

InputAccel Overview © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 3-10

3-10

Purpose of Image Capture Modules

• Import images into the InputAccel system - ScanPlus - Multi Directory Watch - Email Import • Verify readability - Image quality assurance (IQA) • Improve quality - Image enhancement • Replace images - RescanPlus

InputAccel Overview © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 3-11

3-11

Purpose of Data Capture Modules

• Automatically capture data - Bar code - Optical Character Recognition (OCR) - Optical Mark Recognition (OMR) - Intelligent Character Recognition (ICR) • Also known as hand writing recognition

- Page and form identification • Manually capture data • Convert file types

InputAccel Overview © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 3-12

3-12

Purpose of Export Modules

• Map directly to back-end systems - EMC Documentum - File Net • Write image, PDF, text, and index data to specified locations - Universal - ODBC - File system

InputAccel Overview © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 3-13

3-13

9 InputAccel Overview ¾ Processes and Batches

Process Overview

• A process file defines - Modules to use in the process - The order in which to process the modules - Module processing instructions • Consist of compiled Integrated Process Project files (IPP) - Compiled IPP files have an IAP extension • Use the Process Developer module (VBA environment) to design custom processes

• A library of InputAccel processes are shipped with InputAccel

InputAccel Overview © 2009 EMC Corporation. All rights reserved.

Refer to the InputAccel Process Development with VBA course for detailed information on creating custom processes.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 3-14

3-14

Example Process

ScanPlus

InputAccel Server

Image Enhancement

OCR

Export

ScanPlus

IE

OCR

Export

Data returned by Module Data passed by Server based on Process InputAccel Overview

© 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 3-15

3-15

Batches (1 of 2)

• All information scanned or imported into the system is stored in a batch - Created by image or data capture modules

• Every batch is derived from a process • Batches consist of the following - An InputAccel Batch (IAB) file - Pages scanned or imported - A tree structure of the batch - Values, called IA Values, that represent • • • •

Page information Setup and processing information Files names Other batch-related information InputAccel Overview

© 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 3-16

3-16

Batches (2 of 2)

• Batches are structured hierarchically, represented by a tree eight levels deep - The batch is represented by level 7 - Items at each level are also referred to as nodes

• At the lowest level (0), batches contain pages - A page is a single-sided image - One page is counted for every image scanned or imported - One or more pages make up a document • Individual nodes can be processed independently - The entire batch does not have to be complete in order to start -

the next task in the process Increases throughput InputAccel Overview

© 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 3-17

3-17

Tree Structure/View

• Graphical display of the batch hierarchy Level 7 Batch

... Level 3 Stack

Level 2 Folder Level 1 Document

InputAccel Overview © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 3-18

Level 0 Pages

3-18

User-Defined Nodal Names

• Nodal names can be based on the following - IA values - Numeric ordering - Literal values

InputAccel Overview © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 3-19

3-19

InputAccel Values

• Variables that store setup and processing information - Referred to as IA values • Batch-related information is stored in IA values • There are three types of IA values - File Input/Output variables - Input - Output

InputAccel Overview

3-20

© 2009 EMC Corporation. All rights reserved.

File Input/Output variables are used to store the names of stage files. Each node in a batch may have one or more stage files associated with it, depending on the stage in the overall process. For example, a module might have both and input image and an output image. These images will be represented by variables called InputImage and OutputImage, respectively. The value of these variables are considered IA values.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 3-20

Terminology

• Module – An application that manages a specific Task • Step – Specific use of a processing Module • Level – InputAccel has eight different levels - Page, Document, Folder, etc.

• Tree – Hierarchical structure of a batch • Node – A specific Page, Document, Folder, etc. in the InputAccel Tree

• Task – Unit of work for a Module (single or multiple images) • Trigger – Value or file needed for a Module to start working on a Task

• Module Definition File (MDF) – File defining all module triggers and values InputAccel Overview © 2009 EMC Corporation. All rights reserved.

To learn more about triggers and module definition files, refer to the InputAccel Development with VBA course

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 3-21

3-21

9 InputAccel Overview 9 Processes and Batches

Test Your Knowledge 1. True/False: Processes determine modules used and their order of execution. 2. True/False: InputAccel consists of three main components.

3. True/False: The InputAccel client modules are only used to perform scanning - the server does everything else. 4. Which of the following are part of a batch? a) Batch file (IAB) b) Tree structure c) Module processing instructions d) IA values InputAccel Overview

3-22

© 2009 EMC Corporation. All rights reserved.

1. True. 2. False. InputAccel consists of four main components: InputAccel database, InputAccel server, client modules, processes. 3. False. The client modules perform all work defined by a process, whether it is scanning, indexing, exporting, etc. The server coordinates the processing. 4. a, b, and d. Module processing instructions are part of the process. Batches also contain the scanned or imported pages. © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 3-22

Exercise

Estimated time: 15 min

• Goals - Configure a process and use it to process a batch • Tasks - Import an existing process - Configure the steps in the process - Create and process a batch

InputAccel Overview © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 3-23

3-23

InputAccel Fundamentals and Administration Lab 3

Module 3 — InputAccel Overview

Estimated Time: 15 minutes Goals

Configure a process and use it to process a batch

Tasks

1.

Import an existing process

2.

Configure the steps in the process

3.

Create and process a batch

Background Before you begin: •

Answers to the questions asked in the lab are at the end of the lab instructions



When using the Administration Console, the lab instructions refer to links in the left-side pane as "tabs".



Windows login/password: dmadmin/training

Scenario In this lab exercise, you will import a pre-defined process, configure its steps, and then process a batch using it. The point of this exercise is to give you an understanding of process setup and batch processing.

Lab 3-1 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 3

The steps in the process are defined as shown here:

Scan

Image Enhance

Image Export

Task 1 - Import an existing process 1.1.

If necessary, login to Windows using the login and password shown above (dmadmin/training).

1.2.

Using Internet Explorer, launch the Administration Console by navigating to http://localhost. Alternately, select Start > Programs > InputAccel > Administration Console.

1.3.

Login as dmadmin/training and enter a period for the Domain.

1.4.

Select the Systems tab.

1.5.

Click the View Processes link.

1.6.

Click the Add button to add a new process.

1.7.

Click the Browse… button and navigate to C:\Student\IA Fundamentals\Lab 03

1.8.

Select Lab 03.iap and click Open. Lab 3-2

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 3

1.9.

Click OK to complete the import. Congratulations! You have successfully imported a new process.

Task 2 - Configure the steps in the process 2.1.

In the Processes list, scroll down and select Lab 03. The steps for the Lab 03 process are now displayed.

2.2.

Configure the IE step. 2.2.1.

Right-click the IE step and select Settings.

2.2.2.

Click OK to dismiss any licensing messages or just ignore them. The messages will disappear after finishing the setup.

2.2.3.

When the Image Enhancement module starts in setup mode, a sample image must be selected. Navigate to C:\Student\IA Fundamentals\Lab 03, select HR_EX2.tif, and click Open.

2.2.4.

Add a Deskew filter by selecting Filter > Insert > Deskew.

2.2.5.

Now add a halftone removal filter by selecting Filter > Insert > Halftone Removal.

2.2.6.

As filters are added you will notice that the image in the results pane displays the result after filtering. You will learn about image enhancement filters in a later module in this course. Select File > Exit and click Yes to save your changes.

2.3.

Configure the ImageExport step. 2.3.1.

From the list of steps in the Administration Console, right-click the ImageExport step and select Settings.

2.3.2.

Change the File Path to C:\Temp.

2.3.3.

Click the Edit Schema… button to use a schema for the output file name. A schema uses special variables in order to create dynamic file names.

2.3.4.

Enter %s - %03d, @(BatchName), @07 for the Schema. You will see the Sample File Names change after entering the new value. Lab 3-3

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 3

2.3.5.

Click OK to save the schema changes.

2.3.6.

Now click OK to save the Image Export setup changes. Congratulations! You have successfully configured the steps of the new process.

Task 3 - Create and process a batch 3.1.

3.2.

Perform the Scan step. 3.1.1.

Select Start > Programs > InputAccel > ScanPlus.

3.1.2.

Check the Use Windows logon checkbox and click OK.

3.1.3.

Click the Create new batch link.

3.1.4.

Select the Lab 03 process from the process list.

3.1.5.

Enter Lab 03 Batch as the batch name.

3.1.6.

Click the Create button.

3.1.7.

Click the Import files to batch link.

3.1.8.

Navigate to C:\Student\IA Fundamentals\Lab 03, select HR2.tif, and click Open. The Tree View and File View are now populated with information from the file.

3.1.9.

Click Close Batch to close the current batch.

3.1.10.

Click the Release Batch button when prompted.

3.1.11.

Close ScanPlus.

Perform the Image Enhancement step. 3.2.1.

Start Image Enhancement by selecting Start > Programs > InputAccel > Image Enhancement.

3.2.2.

Click OK to connect to your server, or wait several seconds for it to connect automatically.

3.2.3.

Enter dmadmin/training as the User Name and Password, and click OK.

3.2.4.

Once the Image Enhancement module starts, click the Run Single Batch… button.

3.2.5.

Select Lab 03 Batch from the list of available batches and click OK. Lab 3-4

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 3

3.2.6.

The images will be processed with the original shown on the left, and the enhanced image shown on the right. After the 5th page has been processed, click Stop and exit the Image Enhancement module by selecting File > Exit.

3.3.

3.4.

Perform the Image Export step. 3.3.1.

Start the Image Export module by selecting Start > Programs > InputAccel > Image Export.

3.3.2.

Click OK to connect to the server or wait for it to do so automatically.

3.3.3.

Loging using dmadmin/training and click OK.

3.3.4.

Click the Run Single Batch… button.

3.3.5.

Select Lab 03 Batch and click OK.

3.3.6.

In a flash, the images will be processed and exported. Click Stop and then select File > Exit.

3.3.7.

Verify that the images were exported. 3.3.7.1.

Using Windows Explorer, navigate to C:\Temp.

3.3.7.2.

You should see one TIF file for each page in the original file. Doubleclick one of the Lab 03 Batch…TIF files to view the contents.

Close any open windows.

Congratulations! You have successfully processed your first batch! Solutions:

End of Lab

Lab 3-5 © 2009 EMC Corporation. All rights reserved.

Module 4

InputAccel Licensing

© 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 4-1

Module Objectives

• • • •

Define the steps needed to activate an InputAccel server Describe the types of licenses Describe license parameters Describe steps for managing license codes

InputAccel Licensing © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 4-2

4-2

Server Activation (1 of 3)

¾ Activation and Licensing Overview • License Parameters • License Management

• The server must be activated before licenses can be installed

-

Performed using the administration console Install CAF activation file The server ID and 27-character profile ID are returned Captiva replies with a unique 27-character activation key which is entered on the same screen

InputAccel Licensing © 2009 EMC Corporation. All rights reserved.

The website for retrieving the activation key is http://activation.captivasoftware.com. Grace Periods: Triggered by: Initial install of CAF file Install new CAF file over existing CAF file Changing machine profile past threshold

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 4-3

4-3

Server Activation (2 of 3) 1) Login to the administration console as an Administrator

2) Select Licensing/Security

3) Click View Server Activations

InputAccel Licensing © 2009 EMC Corporation. All rights reserved.

The default start page of the administration console is the “Batch Traffic” page. Alternatively, the “Server Activations” link may be clicked in step 3.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 4-4

4-4

Server Activation (3 of 3) 4) Browse to and select the .caf file 5) Select the appropriate row in the Server Activations window and click Activate Server

License keys can now be installed

InputAccel Licensing © 2009 EMC Corporation. All rights reserved.

After selecting the CAF file, the server activations list will be populated with the information. Selecting a row in the server activations list will enable the “Activate Server” button. CAF (Dongle-less) licensing Activation States: • • • •

Not activated (state at initial install) Grace period (activated for limited time) Grace period expired (inactivated) Activated

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 4-5

4-5

Licensing Overview (1 of 2)

• Licensing is based on a set of codes installed on a server

• License codes are stored in the InputAccel database - Centralized access for installations with multiple servers - Can be accessed and managed by the administration console • The license codes determine - How many copies of a client module can connect to any -

particular server at one time How many pages can be processed How long the module/server is allowed to work What extra features are enabled

InputAccel Licensing

4-6

© 2009 EMC Corporation. All rights reserved.

IA uses a licensing scheme that allows Captiva and third-party module developers to regulate how the software is used in an IA installation. Licensing works by installing a set of license codes on the IA Server. The license codes are uniquely keyed to the Server ID that the IA Server retrieves from either your Hardware Encryption Key (dongle) or the Captiva Activation File (CAF). Each license code can specify a single module and regulate how many copies of the module can connect to the IA Server at once, how many pages it is allowed to process, how long the license is allowed to work, and what extra features are enabled.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 4-6

Licensing Overview (2 of 2)

• Uniquely keyed to the server ID - Server ID is obtained by the hardware dongle or from a Captiva Activation File (CAF)

• Licenses can be viewed, created and modified using the administration console

• Without the license code, only the administrator console can connect to the server

InputAccel Licensing

4-7

© 2009 EMC Corporation. All rights reserved.

There is one pre-license connection available after installation. This connection is intended to be used by the administration console. Because of this, it is important to install the administration console web component, license the server, and then install any client modules. Client modules that run as services could potentially consume the pre-licensing connection, preventing the administration console from connecting.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 4-7

License Key Categories

• There are two types of license keys: - Hardware key • USB - being phased out • Parallel Port – being phased out

- Dongle-less • Replaces the need for a hardware key • Uses a CAF and activation key string to tie activation to a machine’s hardware profile • Provides a grace period to allow customer time to obtain an activation key after CAF installation or after hardware changes

InputAccel Licensing © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 4-8

4-8

License Parameters and Types

9 Activation and Licensing Overview ¾ License Parameters • License Management

• License parameters -

-

Name Connections Pages Valid Until Enter by Features

Issue date Disables License code Status Server

• Licensing types -

Daily Monthly Annually Non Periodic

- Module-specific - Group

InputAccel Licensing © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 4-9

4-9

Understanding IA License Parameters (1 of 6)

Group Licenses

Single Licenses

InputAccel Licensing

4-10

© 2009 EMC Corporation. All rights reserved.

Group licenses allow modules that are a member of the group to pool page counts and/or connections. Modules within the group reference the group license to determine the number of pages they can process and the number of instances that can connect to the IA server. In the example above, the GROUP1 license is referred to by five modules. These modules share the total page and connection count for this group. In the example on the right, the SCANPLUS module is licensed singly and not part of a group. Any other module would require its own license.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 4-10

Understanding IA License Parameters (2 of 6) InputAccel Server

Number of connections allowed at the same time

InputAccel Licensing © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 4-11

4-11

Understanding IA License Parameters (3 of 6)

Modules will not be allowed to login with this License

Nov 25, 2009 (091125)

Nov 25, 2008 (081125)

License Active License Expired

Feb 23, 2009 (090223) InputAccel Licensing

4-12

© 2009 EMC Corporation. All rights reserved.

Date format must be noted: Valid until: Specifies the last date the license code is allowed to work. The format of the date is YYMMDD where any YY value less than 95 is treated as 2000+YY and values greater than or equal to 95 are treated as 1900+YY. If this field is blank, contains only a “-”, contains only a 0, or says unlimited, then the license code does not expire. Enter-by date: Specifies the last date by which the license code must be entered into the system. Entering the license code into the system after this date will result in “Entered Too Late” status in the license codes window. The format of the date is YYMMDD where any YY value less than 95 is treated as 2000+YY and values greater than or equal to 95 are treated as 1900+YY. If this field is blank, contains only a “-”, contains only a 0, or says unlimited, then the license code is a daily license and does not need to be entered on or before any particular date. Issue date: Specifies the date the license code was issued or generated. The format of the date is YYMMDD where any YY value less than 95 is treated as 2000+YY and values greater than or equal to 95 are treated as 1900+YY.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 4-12

Understanding IA License Parameters (4 of 6) ScanPlus A – Level 1 Scanner B – Level 2 Scanner C – Level 3 Scanner D – Kodak 7500 Scanners Image Enhancement Barcode Detection B – E and M Prime OCR Plus OCR Engine Features: A-F Number of CPU Features: H–M Other Features: N–T

Features codes are listed in the documentation under Reference for most modules

All client modules X and Y InputAccel Licensing

4-13

© 2009 EMC Corporation. All rights reserved.

Each client module has a license that specifies its feature codes. Some modules have modulespecific features codes, as shown above. Some feature codes apply to all client modules. In the example above, the IAIPI (Image Enhancement) module has feature codes BCDEMX. Feature codes B, C, D, E, and M apply only to that module, while feature code X applies to all modules. For detailed information on the feature codes, refer to the “Client module licenses and feature codes” topic in the Administration Guide.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 4-13

Understanding IA License Parameters (5 of 6)

Date the License was Created

Disables an existing license. This allows EMC Captiva to update/upgrade an existing license Encoded license. Encoded to a specific IA server number InputAccel Licensing © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 4-14

4-14

Understanding IA License Parameters (6 of 6)

• License code status

OK

Functioning license code

Bad

Non-functioning code (not entered correctly or intended for a different Server ID)

Duplicate

Code entered multiple times

Entered too Late

Code entered after the “Enter-by date”

Expired

Server date is past the “Valid Until” date

Disabled

Disabled based on the license, Enter-by date, or module InputAccel Licensing

© 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 4-15

4-15

License Regulation (1 of 2)

9 Licensing Overview 9 Licensing Parameters ¾ License Management

• Server page count calculation - Server page count is decremented based on the number of pages entered into the system • Not by the amount of times the page is processed through an individual module

- Processing of pages that have the “Discard page” option set will not affect the page count for the module nor the server

InputAccel Licensing © 2009 EMC Corporation. All rights reserved.

The ScanPlus (SCANPLUS) and RescanPlus (RSCANPLS) modules have a “Discard page” option for select scanner events such as software patch codes, separator pages, barcodes, etc. This option is found on the Event actions tab in the module setup screen.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 4-16

4-16

License Regulation (2 of 2)

• Module page count calculation - The server keeps track of how many pages have been processed -

by a module Each time a page is processed by a module that page count is incremented Based on usage which is determined dynamically by processes Skipping a step does not affect page count When the number of pages processed hits the licensed limit the server will no longer assign tasks to that specific module

InputAccel Licensing © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 4-17

4-17

Monitoring IA Licenses

• Use the administration console to perform the following: - Import, edit, add, and delete license codes - View license information regarding modules • Number used and available • Pages used and available • Feature codes

InputAccel Licensing © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 4-18

4-18

Managing License Codes (1 of 2) 1) Select Licensing / Security tab 2) Click View License Codes

2

1

InputAccel Licensing © 2009 EMC Corporation. All rights reserved.

A user must have the AC.LicenseModify permission to modify permissions, and the AC.LicenseRead permission to view existing permissions. Permissions will be discussed in a later module in this course.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 4-19

4-19

Managing License Codes (2 of 2) 3) Import, add, or delete expired licenses • Select a license code to change its settings, or delete it

3

InputAccel Licensing © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 4-20

4-20

Importing Licenses (1 of 3) 1) Login to the administration console as an Administrator

3) Click View License Codes

2) Select Licensing/Security

InputAccel Licensing © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 4-21

4-21

Importing Licenses (2 of 3) 4) Click the Import License button

5) Browse to the license (.lic) file

6) Click OK

InputAccel Licensing © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 4-22

4-22

Importing Licenses (3 of 3) •

All license codes associated with the license file are displayed

InputAccel Licensing © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 4-23

4-23

Viewing Module Licenses 1) Select Licensing / Security tab 2) Click View Module Licenses

1

2

InputAccel Licensing © 2009 EMC Corporation. All rights reserved.

The module licenses page displays license-related information such as the number of module licenses used and available, percent copies used, pages used and available, and features. Right-click the column header to display a list of hidden and visible columns. The order of display can also be changed.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 4-24

4-24

9 Licensing Overview 9 Licensing Parameters 9 License Management

Test Your Knowledge

1. True/False: Server activation is performed using the administration console. 2. True/False: License codes are stored in the InputAccel server’s settings.ini file. 3. True/False: Group licenses allow multiple modules to pool page counts and connections. 4. Which of the following are valid license management features? a) Import license b) Delete expired licenses c) Add a license code manually d) All of the above

InputAccel Licensing

4-25

© 2009 EMC Corporation. All rights reserved.

1. 2. 3. 4.

True. False. License codes are stored in the InputAccel database. True. d - All of the above. © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 4-25

Exercise

Estimated time: 30 min

• Goals - Understand different types of licensing and their statuses

• Tasks - Answer licensing questions based on license codes

InputAccel Licensing © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 4-26

4-26

InputAccel Fundamentals and Administration Lab 4

Module 4 — Licensing

Estimated Time: 30 minutes Goals

Understand different types of licensing and their statuses

Tasks

1.

Answer licensing questions based on license codes

Background Before you begin: •

Answers to the questions asked in the lab are at the end of the lab instructions

Task 1 - Answer licensing questions based on license codes Use the following license codes table to answer the questions that follow:

Name

Connections

Pages

Valid Until

Enter By

ANNUAL

Unlimited

10000

101231

091231

SERVER

Unlimited

ANNUA L

101231

SCANPLUS

2

Unlimited

101231

IAIPI

2

Unlimited

101231

SSOCR

2

Unlimited

101231

Features

Issue Date

License Code

Status

090931

8645-1258

Entered Too Late

090931

6548-4584

OK

ABC

090931

1685-4865

OK

B

090931

1685-4865

OK

010915

3258-4584

OK

a) Why are you not able to scan pages? _____________________________________________________________________________

_____________________________________________________________________________

Lab 4-1 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 4

b) What does Entered Too Late mean? _____________________________________________________________________________

c) How do you resolve the issue? _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ Use the following license codes table to answer the questions that follow: Name

Connections

Pages

Valid Until

Enter By

ANNUAL

Unlimited

20000

101231

091231

SERVER

Unlimited

ANNUA L

101231

SCANPLUS

2

Unlimited

101231

IAIPI

2

Unlimited

101231

SSOCR

2

Unlimited

101231

Features

Issue Date

License Code

Status

090931

8645-1258

Entered Too Late

090931

6548-4584

OK

ABC

090931

1685-4865

OK

B

090931

1685-4865

OK

010915

3258-4584

OK

d) After how many pages would ScanPlus stop processing and generate a license error? _____________________________________________________________________________ _____________________________________________________________________________ e) When the server license is completely used, will IAIPI and SSOCR still be allowed to process? _____________________________________________________________________________ _____________________________________________________________________________

Lab 4-2 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 4

f) At what point would IAIPI and SSOCR quit processing? _____________________________________________________________________________ _____________________________________________________________________________

Name

Connections

Pages

Valid Until

Enter By

ANNUAL

Unlimited

20000

101231

091231

SERVER

Unlimited

ANNUA L

101231

SCANPLUS

2

Unlimited

101231

GROUP1

5

Unlimited

101231

IAIPI

GROUP1

GROUP1

101231

SSOCR

GROUP1

GROUP1

101231

Features

ABC

B

Issue Date

License Code

Status

090931

8645-1258

Entered Too Late

090931

6548-4584

OK

090931

1685-4865

OK

090931

0406-2002

OK

090931

1685-4865

OK

010915

3258-4584

OK

Use the following license codes table to answer the questions that follow: g) Which license is an example of a Group license? _____________________________________________________________________________ _____________________________________________________________________________ h) How many licensed connections of IAIPI and SSOCR are there? _____________________________________________________________________________ _____________________________________________________________________________

Lab 4-3 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 4

Solutions: a)

The "ANNUAL" license does not work because it was installed on the server after the Enter By date.

b)

Entered Too Late means the license was installed after the Enter By date.

c)

In order to correct this problem you need to call support and have the IA server date reset. This is performed using the Administration Console. Support uses a special software tool to help you reset the date.

d)

The ScanPlus station will start giving license warnings when the page count reaches 90% of the total count (20000) and would halt when it reaches that limit.

e)

Yes. IAIPI and SSOCR will continue to process all of the pages that already exist on the IA server.

f)

IAIPI and SSOCR will not quit processing until they reach their expiration dates. There is not page limit.

g)

The Group1 license is an example of Group licensing as the licenses for both IAIPI and SSOCR refer to it.

h)

There can be up to 5 connections of either IAIPI or SSOCR in whatever combination best fits the processing needs.

End of Lab

Lab 4-4 © 2009 EMC Corporation. All rights reserved.

Module 5

ScaleServer

© 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 5-1

Module Objectives

• Describe ScaleServer technology • Understand how to create a ScaleServer group

ScaleServer © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 5-2

5-2

ScaleServer Overview (1 of 2)

¾ Overview • Example Operation • Creating ScaleServer Groups

• Allows multiple servers to be grouped such that a module can receive tasks from a set of servers

• Modules gracefully deal with the loss of a server • Servers share connection information so a module consumes just one connection license

• Side-by-side installation and ScaleServer are not the same - Side-by-side utilizes multiple server instances on a single, multi-

CPU/Core computer ScaleServer utilizes multiple servers each on their own computer

ScaleServer © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 5-3

5-3

ScaleServer Overview (2 of 2) InputAccel 6.0 Servers Working in a Group

InputAccel License Sharing InputAccel Server 1 Server 2 Cluster info

License Sharing Cluster info

InputAccel Server 3

Network Scan

Index

OCR

Export

ScaleServer © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 5-4

5-4

Compatible Modules

• Most modules are compatible with ScaleServer - Can connect to all servers in the group simultaneously • Modules not compatible with ScaleServer can connect to any single server in a ScaleServer group

ScaleServer compatible

ScaleServer

5-5

© 2009 EMC Corporation. All rights reserved.

Attended modules such as ScanPlus that are ScaleServer compatible, will have the Connect to server group checkbox on the logon dialog. Enter a Server name of a server in a ScaleServer group and check the Connect to server group checkbox in order to connect to the servers in a ScaleServer group. Alternately, the user may simply type the name of one server in the group followed by a semicolon. For example, student53z; will connect the user to all servers in the ScaleServer group that contains the computer named student53z. For a complete list of ScaleServer compatible modules, refer to the InputAccel Installation Guide.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 5-5

High Availability and Failover

• ScaleServer groups alone do not provide redundancy or failover capabilities - Process sharing and load balancing are the primary capabilities

• ScaleServer groups can be clustered - Active/Passive and Active/Active

ScaleServer © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 5-6

5-6

Example Operation (1 of 10)

9 Overview ¾ Example Operation • Creating ScaleServer Groups

Work queued for Index across 3 IA Servers

InputAccel License Sharing InputAccel License Sharing Cluster info Cluster info Server 1 Server 2 Task 1-1 Task 1-2 Task 1-3 Task 1-4

Task 2-1 Task 2-2 Task 2-3

InputAccel Server 3 Task 3-1 Task 3-2 Task 3-3 Task 3-4 Task 3-5

Network Task 1-1

Index

ScaleServer © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 5-7

5-7

Example Operation (2 of 10)

Index receives task from IA Server 1

InputAccel License Sharing InputAccel License Sharing Cluster info Cluster info Server 1 Server 2 Task 1-2 Task 1-3 Task 1-4

Task 2-1 Task 2-2 Task 2-3

InputAccel Server 3 Task 3-1 Task 3-2 Task 3-3 Task 3-4 Task 3-5

Network Task 1-1

Index

ScaleServer © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 5-8

5-8

Example Operation (3 of 10)

Task is completed and the next comes from IA Server 2

InputAccel License Sharing InputAccel License Sharing Cluster info Cluster info Server 1 Server 2 Task 1-2 Task 1-3 Task 1-4

Task 2-2 Task 2-3

InputAccel Server 3 Task 3-1 Task 3-2 Task 3-3 Task 3-4 Task 3-5

Network Task 2-1

Index

ScaleServer © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 5-9

5-9

Example Operation (4 of 10)

Task is completed and the next comes from IA Server 3

InputAccel License Sharing InputAccel License Sharing Cluster info Cluster info Server 1 Server 2 Task 1-2 Task 1-3 Task 1-4

Task 2-2 Task 2-3

InputAccel Server 3 Task 3-2 Task 3-3 Task 3-4 Task 3-5

Network Task 3-1

Index

ScaleServer © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 5-10

5-10

Example Operation (5 of 10)

Task is completed and the next comes from IA Server 1

InputAccel License Sharing InputAccel License Sharing Cluster info Cluster info Server 1 Server 2 Task 1-3 Task 1-4

Task 2-2 Task 2-3

InputAccel Server 3 Task 3-2 Task 3-3 Task 3-4 Task 3-5

Network Task 1-2

Index

ScaleServer © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 5-11

5-11

Example Operation (6 of 10)

IA Server 2 goes down while Index is processing task

InputAccel License Sharing InputAccel License Sharing Cluster info Cluster info Server 1 Server 2 Task 1-3 Task 1-4

Task 2-2 Task 2-3

InputAccel Server 3 Task 3-2 Task 3-3 Task 3-4 Task 3-5

Network Task 1-2

Index

ScaleServer © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 5-12

5-12

Example Operation (7 of 10)

Index gets task from Server 3

InputAccel License Sharing InputAccel License Sharing Cluster info Cluster info Server 1 Server 2 Task 1-3 Task 1-4

Task 2-2 Task 2-3

InputAccel Server 3 Task 3-3 Task 3-4 Task 3-5

Network Task 3-2

Index

ScaleServer © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 5-13

5-13

Example Operation (8 of 10)

Task is completed and the next comes from IA Server 1

InputAccel License Sharing InputAccel License Sharing Cluster info Cluster info Server 1 Server 2 Task 2-2 Task 2-3 Task 1-4

InputAccel Server 3 Task 3-3 Task 3-4 Task 3-5

Network Task 1-3

Index

ScaleServer © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 5-14

5-14

Example Operation (9 of 10)

Meanwhile, IA Server 2 comes online

InputAccel License Sharing InputAccel License Sharing Cluster info Cluster info Server 1 Server 2 Task 2-2 Task 2-3 Task 1-4

InputAccel Server 3 Task 3-3 Task 3-4 Task 3-5

Network Task 1-3

Index

ScaleServer © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 5-15

5-15

Example Operation (10 of 10)

Task is completed and the next comes from IA Server 2

InputAccel License Sharing InputAccel License Sharing Cluster info Cluster info Server 1 Server 2 Task 2-3 Task 1-4

InputAccel Server 3 Task 3-3 Task 3-4 Task 3-5

Network Task 2-2

Index

ScaleServer © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 5-16

5-16

Creating ScaleServer Groups

9 Overview 9 Example Operation ¾ Creating ScaleServer Groups

• ScaleServer groups are created using the administration console

• In order to create a ScaleServer group, appropriate licensing must be obtained

• Steps: 1) 2) 3) 4) 5) 6)

Ensure that each server has been activated Install the ScaleServer license with the appropriate feature codes Use the administration console to add a new ScaleServer group Specify the ScaleServer group name Add servers to the group Configure the same users on all IA servers in the ScaleServer group

ScaleServer © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 5-17

5-17

Adding the Group (1 of 2) 1) In the administration console, select the Systems tab 2) Click the View ScaleServer Groups link

3) Click the Add button

ScaleServer © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 5-18

5-18

Adding the Group (2 of 2) 4) Enter a Name for the ScaleServer group 5) Add servers from the list of Available Servers

6) Click OK

Shows registered servers

ScaleServer © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 5-19

5-19

9 Overview 9 Example Operation 9 Creating ScaleServer Groups

Test Your Knowledge 1. True/False: ScaleServer technology is the same as a side-by-side installation.

2. True/False: Servers share connection information, so a module consumes just one connection license. 3. True/False: Modules not compatible with ScaleServer can connect to any single server in a ScaleServer group. 4. Which of the following steps are necessary to create a ScaleServer group? a) Activate and license the servers for use with ScaleServer b) Configure the same set of users on each IA server computer c) Configure the servers to use Active/Passive clustering d) Ensure that users check the Connect to server group checkbox when logging on ScaleServer

5-20

© 2009 EMC Corporation. All rights reserved.

2. 3. 4. 1.

False. ScaleServer allows multiple servers to be grouped such that a module can receive tasks from a set of 2 - 8 servers. Side-by-side installation installs multiple IA server instances on a single computer. True. True. a and b. Clustering does not have to be in place to create or use ScaleServer groups. In order to connect to a ScaleServer group, users must check the Connect to server group checkbox, but it is not necessary in order to create the group. © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 5-20

Module 6

Security

© 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-1

Module Objectives

• • • • • • •

Describe an overview of security Describe roles Describe access control lists (ACL) Differentiate roles and access control lists Define the objects to which permissions can be applied Create a role Modify a role

Security © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-2

6-2

¾ Overview • Roles and Role Management • Permissions and ACLs

Security Overview (1 of 2)

• Security consists of four main components - Users and groups - Roles - Permissions - Access control lists (ACL) • All InputAccel users and groups are based on Windows domain users and groups

• Roles associate a set of users and/or groups to a set of permissions

Users Bob Jim Mary Training

Permissions AC.Login Server.Login Server.Read.Module.Data … Limited Admin Role

Security © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-3

6-3

Security Overview (2 of 2)

• Permissions control access to functionality associated with modules (including the admin console) and are named using the following form: . Example: AC.Login allows users login permission to the AC (administration console) module

• Access control lists (ACL) provide access to individual objects including modules, batches, departments, and processes - Simple permissions such as read, write, execute, delete - Separate from role definitions - Do not apply to administration console users Security © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-4

6-4

9 Overview ¾ Roles and Role Management • Permissions and ACLs

Pre-Defined Roles

• InputAccel comes with five pre-defined roles - Administrators - System Monitor - Module Operator - Index Operator - Scan Operator • Each of these roles contains a set of permissions necessary to perform minimal operations - Only the Administrators role is populated with associated members • IIS Machine Administrators • To prevent unauthorized access, this member should be replaced with a more restrictive group Security

6-5

© 2009 EMC Corporation. All rights reserved.

The word “members” in this context refers to a set of user and/or groups. The IIS Machine Administrators refers to the Administrators group for the machine on which Internet Information Services (IIS) is installed. This is the machine on which the administration console is installed. A user from this group should create an IA Admins group containing the domain accounts representing users that are to be administrators, add it to the Administrators role, and then delete the IIS Machine Administrators member from the role. The pre-defined roles and their capabilities are listed below: Administrator

Includes all permissions

System Monitor

Includes all of the necessary permissions to monitor the status of the system. Read-only mode.

Module Operator

Includes all of the necessary permissions to work with modules.

Index Operator

Includes all IndexPlus permissions. Members of this role must also be a member of the Module Operator role.

Scan Operator

Includes all ScanPlus permissions. Members of this role must also be a member of the Module Operator role

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-5

Viewing Roles (1 of 2) 1) Login to the administration console 2) Select the Licensing/Security tab 3) Click the View Roles link

3 2

Security © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-6

6-6

Viewing Roles (2 of 2) 4) Select the desired role to view and click the Settings button - Alternatively, double-click the role to view

4

Security © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-7

6-7

Role Settings Layout

Role Name and Description

Available/Selected Permissions

Description of selected permissions

Available/Selected Members

Security

6-8

© 2009 EMC Corporation. All rights reserved.

Not shown above, but at the bottom-right of the screen are the “Find Member”, OK, and Cancel buttons.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-8

Adding New Roles (1 of 4)

• Add new roles when the existing roles do not have the appropriate permissions for a set of users/groups

• Users/groups may be a member of more than one role - Be mindful when adding users to multiple roles or groups as users may be granted permissions unexpectedly Example: Joe is added as a member of the System Monitor role and therefore has read-only access to the administration console. Later, the Training group is added as a member of the Administrators role, which as full access. The administrator has unknowingly granted full administrative access to Joe because he is a member of the Training group.

Security © 2009 EMC Corporation. All rights reserved.

Roles cannot contain other roles.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-9

6-9

Adding New Roles (2 of 4) 1) Login to the administration console 2) Select the Licensing/Security tab 3) Click the View Roles link

3 2

Security © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-10

6-10

Adding New Roles (3 of 4) 4) Click the Add button

4

5) Enter the role Name and optional Description 5

Security © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-11

6-11

Adding New Roles (4 of 4) 6) Define Selected Permissions from the list of Available Permissions using the add buttons

6

7) Add Selected Members from the list of Available Members or use the Find Member button to add members not listed in the available members list 7

Security © 2009 EMC Corporation. All rights reserved.

After adding members from the list of available members, or by finding them, click OK to complete the creation of the role.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-12

6-12

Finding Members

• The Find Member button is used to populate the selected members list from a search result selection

• Filter based on - Domain or workstation - User or group name - Built-in security principals

Security

6-13

© 2009 EMC Corporation. All rights reserved.

Clicking the Find Member button in the add role screen displays the dialog shown above. The find dialog allows the user to search for users based on specified criteria. Users that are found and then selected, will be added to the selected members list and will also be available in future available members lists.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-13

9 Overview 9 Roles and Role Management ¾ Permissions and ACLs

Permissions

• Permissions control access to functionality associated with • •

• •

modules and the server Permissions are associated with users via roles Most roles should contain the following basic permissions - Server.Login - System.BatchModify - System.BatchRead - Server.Read.Module.Data - Server.Write.Module.Data Many attended modules also have a Login permission needed to login to the module Administration console, ScanPlus, RescanPlus, and IndexPlus have additional module specific permissions Security

© 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-14

6-14

Module Operator Permissions

• Members of the Module Operator role have the following permissions: - Server.Login - Server.Read.Module.Data - Server.Write.Module.Data - System.BatchModify - System.BatchRead - System.ProcessRead - System.ServerRead

• These are the basic permissions required by most users (module operators)

Security © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-15

6-15

Scan Operator Permissions

• Members of the Scan Operator role have the following permissions: - ScanPlus/ReScanPlus.ChangeScanConfig - ScanPlus/ReScanPlus.Login - ScanPlus/ReScanPlus.ReorderImages - ScanPlus/ReScanPlus.SetupInstance - Server.CreateBatch

• In addition to the permissions above, members must have permissions defined in the Module Operator role - Add users/groups to both roles

Security © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-16

6-16

Index Operator Permissions

• Members of the Index Operator role have the following permissions: - IndexPlus.Annotations - IndexPlus.ChangeLayout - IndexPlus.DeleteNodes - IndexPlus.Login - IndexPlus.PrintImages - IndexPlus.SkipValidation

• As with the Scan Operator role, members of the Index Operator role must also be added to the Module Operator role

Security © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-17

6-17

Modules with Login Permissions

• These modules have their own login permission - AC (administration console) - DocumentumAdvancedExport - ImageDivider - IndexPlus - NuanceOCR - PrimeOCR - RescanPlus - ScanPlus - ScriptEngine - WebServices.WSInput/WSOutput

Security © 2009 EMC Corporation. All rights reserved.

Users will not be able to use a module from the list above unless the user is granted login permission via their role.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-18

6-18

Server Permissions (1 of 2)

• Server.Copy.Batch.to.Server - Copy batches to the InputAccel server • Server.Create.Batch - Create batches • Server.Debug - Obtain server debugging information • Server.Install.Process - Install processes on the server • Server.Log.Message - Obtain server log messages

Security © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-19

6-19

Server Permissions (2 of 2)

• Server.Login - Login to the InputAccel server - Required for all modules • Server.Read.Module.Data - Read module data from the server • Server.Write.Module.Data - Write module data to the server • Server.SetLogContext - Set server log context data

Security © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-20

6-20

System Permissions (1 of 2)

• System.BatchModify - Add or delete batches - Used only for the administration console • System.BatchRead - View batches in the system • System.ProcessModify - Add, modify, and delete processes • System.ProcessRead - View processes installed in the system

Security © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-21

6-21

System Permissions (2 of 2)

• System.SecurityModify - Write non-module server data • System.SecurityRead - Read non-module server data • System.ServerModify - Update connection settings for servers - Add and modify ScaleServer groups • System.ServerRead - View servers installed in the InputAccel database - Required for any client that connects to a ScaleServer group

Security © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-22

6-22

Access Control Lists (1 of 2)

• Access Controls Lists (ACL) contain a list of accessors and their associated permissions

• Used to define permissions on individual objects - Process - Batch - Module - Department • Permissions in ACLs are limited to the following, but not necessarily applicable to all of the objects listed above - Execute - Read Only - Read and write - Delete - Change permission Security © 2009 EMC Corporation. All rights reserved.

Prior to version 6.0, only ACLs were used - no roles.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-23

6-23

Access Control Lists (2 of 2)

• Each object ACL specifies - A list of users and groups - Specified permissions for each of the users/groups listed in the ACL

Security © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-24

6-24

How Do Roles and ACLs Differ?

• Roles are used for actions and ACLs are used for things - Roles contain permissions and members (users/groups) - ACLs define access to specific modules, batches, departments or processes

• Both roles and ACLs may be used in a system - Use ACLs when finer-grain control is necessary

Security © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-25

6-25

Viewing ACLs (1 of 2)

• ACLs can be viewed in the administration console • To view ACLs for processes, new batches, modules, and departments: 1) Select the Systems tab

2

1

2) Click the appropriate View link, for example, View Processes Security © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-26

6-26

Viewing ACLs (2 of 2) 3) Right-click the object and select View Selected> ACLs

3 Security

6-27

© 2009 EMC Corporation. All rights reserved.

Process objects also have the “ACLs for New Batches” selection. This allows the administrator to define ACLs for all new batches. Setting ACLs on batch objects only affect the batches selected. Shown here to the right is the result selecting the ACLs menu option for the process above.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-27

Modifying ACLs (1 of 2) 1) Start by viewing an ACL for an object 2) Select Add to add new accessors or choose an existing accessor and select Delete

2

Security © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-28

6-28

Modifying ACLs (2 of 2) 3) When adding, use the search screen to filter and select users/groups 4) Select the added users/groups and assign the desired permissions

3

4 Security © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-29

6-29

9 Overview 9 Roles and Role Management 9 Permissions and ACLs

Test Your Knowledge 1. Which of the following objects have ACLs? a) Roles b) Processes c) Batches d) Departments

2. True/False: InputAccel comes with five pre-defined roles. 3. True/False: Any user can only be a member of one role. 4. True/False: Attended modules such as ScanPlus have their own login permission. 5. True/False: When creating new roles, use the Find Member button to add users/groups to the selected members list.

Security

6-30

© 2009 EMC Corporation. All rights reserved.

1. 2. 3. 4. 5.

b, c, and d. Roles define a list of permissions and associated users/groups. True. False. Users may be a member of any number of roles. True. True. © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-30

Estimated time: 30 min

Exercise

• Goals - Create and modify roles • Tasks - Create a new role - Test the new role - Remove permissions from the role and test it

Security © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 6-31

6-31

InputAccel Fundamentals and Administration Lab 6

Module 6 — Security

Estimated Time: 30 minutes Goals

Create and modify roles

Tasks

1.

Create a new role

2.

Test the new role

3.

Remove permissions from the role and test it

Background Before you begin: •

Answers to the questions asked in the lab are at the end of the lab instructions



When using the Administration Console, the lab instructions refer to links in the left-side pane as "tabs".



Windows login/password: dmadmin/training

Task 1 - Create a new role 1.1.

If necessary, login to Windows using the login and password shown above (dmadmin/training).

1.2.

Using Internet Explorer, launch the Administration Console by navigating to http://localhost. Alternately, select Start > Programs > InputAccel > Administration Console.

1.3.

Logon using dmadmin/training as the Username/Password. Enter your host name for the Domain or simply enter a period instead. Click Log On to logon.

1.4.

Click the Licensing / Security tab in the navigation pane.

1.5.

Click the View Roles link. Currently there should be five default roles listed.

1.6.

Click Add to add a new role.

1.7.

Enter Scan and Index Operator as the Name of the new role.

1.8.

Enter Security Role for Scan and Index Operators in the Description. Lab 6-1

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 6

1.9.

Select all of the Available Permissions prefixed with IndexPlus and click the add button ( ) to add them to the Selected Permissions list. Hold down the Ctrl key and click each permission to select multiple permissions. You may also use the Shift key to select multiple sequential items.

1.10.

Repeat the last step, but select all of the ScanPlus permissions and add them to the Selected Permissions list. a) What other permissions are necessary to use client modules? ___________________________________________________________________________ ___________________________________________________________________________

1.11.

Using the answer from the question above (answers at the end of the lab), add those permissions to the Selected Permissions list.

1.12.

In addition to the selected permissions, Scan operators are required to have the Server.CreateBatch permission. Select it from the list of available permissions and add it to the list of Selected Permissions.

1.13.

Add members to the role.

1.14.

1.13.1.

Currently there is only one available member - IIS Machine Administrators. Click the Find Member button beneath the Selected Members list (you may need to scroll to the right to see it).

1.13.2.

Using the Find Members dialog, you can search for Windows users and groups to add. Check the Use domain or workstation filter checkbox and enter your computer name (probably STUDENT53X).

1.13.3.

Check the Use name filter checkbox and enter cchan in the field to search for user "cchan". This user represents someone that will perform both scanning and indexing. A Windows account has already been created for this user.

1.13.4.

Click the Search button.

1.13.5.

Select cchan and click OK. The user is added to the Selected Members list.

Click OK to complete the role creation.

Congratulations! You have successfully created a role.

Lab 6-2 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 6

Task 2 - Test the new role 2.1.

Start ScanPlus by selecting Start > Programs > InputAccel > ScanPlus.

2.2.

Enter cchan as the Username, cchan as the Password, and a period (.) as the Domain. Click OK. If you were successful, the ScanPlus module should launch. Note that you can either click OK to dismiss any messages regarding the grace period; otherwise the message will disappear on its own when you close the application.

2.3.

Click the Create new batch link.

2.4.

Select any available process from the list.

2.5.

Enter Lab 6 as the name of the new batch and click Create. The Scan window should now be displayed. Do not worry about importing any files into the batch at this time.

2.6.

Click the Close Batch link.

2.7.

Close ScanPlus.

2.8.

Now verify that user cchan can logon to the IndexPlus module. Do not attempt to open or process any batches.

2.9.

Close IndexPlus.

2.10.

Attempt to start ScanPlus and IndexPlus again, but this time enter gcarlson/gcarlson as the Username/Password. This user is a Windows user, but is not a valid operator. b) What happens when attempting to launch using gcarlson as the user? __________________________________________________________________________ c) If it fails to launch, what error, if any, is displayed? __________________________________________________________________________

2.11.

Click Close to dismiss the error message and click Cancel to dismiss the logon screen.

Congratulations! You have successfully tested your new role. Task 3 - Remove permissions from the role and test it 3.1.

If necessary, logon to the Administration console, select the Licensing / Security tab, and click View Roles.

3.2.

Remove permissions from the role. Lab 6-3

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 6

3.2.1.

Select your Scan and Index Operator role and click the Settings button.

3.2.2.

In the last task, you only attempted to login to the ScanPlus and IndexPlus modules. Your goal is to verify that only the .Login permission is required to do that. In the Selected Permissions list, remove ScanPlus.Login and IndexPlus.Login permissions. Follow the sub-steps below if you need assistance doing so. 3.2.2.1.

From the Selected Permissions list, select the desired permission to remove and click the delete button (

3.2.3. 3.3.

).

Click OK to update the role.

Test the updated role. 3.3.1.

Select Start > Programs > InputAccel > ScanPlus.

3.3.2.

When prompted to logon, enter cchan as the Username and Password along with a period for the Domain. Click OK. d) Were you successful logging in to the ScanPlus module? __________________________________________________________________ e) What error message was displayed? __________________________________________________________________

3.3.3.

Click OK to dismiss the error message.

Congratulations! You have successfully tested your updated role.

Solutions: a)

Server.Login, Server.Read.Module.Data, Server.Write.Module.Data., System.BatchModify, System.BatchRead, System.ProcessRead, System.ServerRead.

b)

An error message is displayed.

c)

The error is "Invalid access rights." Lab 6-4

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 6

d)

No.

e)

Cannot start production mode. Error: Insufficient permissions to launch in production mode.

End of Lab

Lab 6-5 © 2009 EMC Corporation. All rights reserved.

Module 7

Client Modules

© 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-1

Module Objectives

• • • •

Describe setup and production operation Define module execution modes Describe departmental routing List commonly used modules and their uses

Client Modules © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-2

7-2

Module Execution Modes

¾ Setup and Production • Departmental Routing • Commonly Used Modules

• Modules run in two different modes - Setup - Used to configure the module - Production - Used during normal processing of batches • Using setup mode, a module can be configured for a process or a batch - Changing the module setup • At the process level affects all new batches • At the batch level only affects that batch

Client Modules © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-3

7-3

Running a Module in Setup Mode

• Modules can be run in setup mode from the administration console or from the command line - ScanPlus can be setup at run-time by an administrator or those with appropriate permissions - Setup options include things such as how the module should run and how it should handle errors

Client Modules

7-4

© 2009 EMC Corporation. All rights reserved.

The command-line example above should be entered all on one line. New modules such as ScanPlus and IndexPlus are based on QuickModuleHost.exe and therefore must be launched using it. Specify the -modulename: argument followed by the name of module. Specify the login: argument followed by the login domain, name, and password, or use an asterisk (as above) to use the currently logged in user’s credentials. Refer to the ScanPlus Guide for more information on command-line arguments.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-4

Changing Module Setup at the Process Level (1 of 3)

1) Select the Systems tab in the administration console

2) Click the View Processes link

Client Modules © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-5

7-5

Changing Module Setup at the Process Level (2 of 3)

3) Select the process containing a module whose configuration should be changed

4) In the steps pane, double-click the module or right-click and select Settings to configure it

Client Modules © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-6

7-6

Changing Module Setup at the Process Level (3 of 3)

Client Modules

7-7

© 2009 EMC Corporation. All rights reserved.

The module setup screen is launched for the selected process and module. Notice the “Process/Batch name” field is set to the selected process name. It also appears in the title bar of the window.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-7

Changing Module Setup at the Batch Level (1 of 2)

1) Select the Batch Traffic tab in the administration console

2) Right-click a batch whose setup needs changing and select Settings

Client Modules © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-8

7-8

Changing Module Setup at the Batch Level (2 of 2)

3) Choose Steps from the dropdown list in the batch window 4) Right-click the module/step to modify and select Settings

-

The module launches in setup mode

Client Modules © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-9

7-9

Running Modules in Production Mode

• Modules execute in order to process batches • Wait for task - Run a single batch - Run all batches • Open batch - Open batch • Unattended modules have no user interaction - Should process all batches - Run all batches • Attended modules are operated by a user - Users may run only specific batches - Run a single batch, run all batches, or open batch Client Modules

7-10

© 2009 EMC Corporation. All rights reserved.

Not all modules have the open batch mode option. When a batch is opened using the open batch functionality, it will usually have to be closed using an associated “close batch” command button or link. If a batch is processed using the open batch option, it will not be marked as completed by the server and will remain in the queue for processing.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-10

Run All Batches - Example

Batch 1 ScanPlus

Image Enhancement

InputAccel Server

Batch 2 IE

Index

Export

Index

Export

Export

IE Run all batches

Index 1 Run all batches

Index 2 Run all batches

Client Modules

7-11

© 2009 EMC Corporation. All rights reserved.

In this example, two batches (Batch 1 and Batch 2) are created by the ScanPlus module. Because the image enhancement and index modules are setup to “run all batches”, both modules process Batch 1 and Batch 2.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-11

Run Single Batch - Example

Batch 1 ScanPlus

Image Enhancement

InputAccel Server

Batch 2 IE

Index

Export

Index

Export

IE Run all batches

Index 1 Run Single batch (1)

Client Modules

Index 2 Run Single batch (2)

Export

7-12

© 2009 EMC Corporation. All rights reserved.

In this example, two batches (Batch 1 and Batch 2) are created by the ScanPlus module. Because the index modules are setup to “run single batch”, each module processes only the batch selected by the operator. In this example, Index Operator 1 selects Batch 1 and Index Operator 2 selects Batch 2.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-12

Running Modules as Services or Applications

• A service is a program that runs in the background - No user interface or user interaction - Managed from the Services MMC in Windows - Startup may be automatic (starts at server boot) or manual - Example services: InputAccel Server, World Wide Web Publishing Service, Documentum Docbase

• Unattended modules are usually run as a service - May run as an application • Attended modules such as ScanPlus and IndexPlus must be run as applications - Create custom shortcuts to specify command-line arguments such as department Client Modules © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-13

7-13

Specifying Modules to Run as Services

• During client component installation, select the option to Install services for all selected modules that can run as a services

Client Modules

7-14

© 2009 EMC Corporation. All rights reserved.

If this checkbox is not checked, then no client modules will be able to run as a service. When it is checked, the installer will create a Windows service and also place a shortcut to the module on the Start menu so that it can be run as an application.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-14

Starting, Stopping, and Pausing Services • Two ways to start, stop or pause services - Services MMC in Windows - Command line

Client Modules

7-15

© 2009 EMC Corporation. All rights reserved.

Client module services are set to manual startup. The administrator can change the startup to automatic or simply start the services on demand. Service control from a command prompt: Net [start] [stop] [pause] |. Example: net start IMGDIVID or net start “InputAccel Image Divider”

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-15

Behavior of Module Services

• Starting - Begins taking any available tasks • Stopping - Finishes any current task and then the service will stop - The service is released from memory and will no longer process any tasks

• Pausing - Finishes any current task and will no longer receive any -

additional tasks The service itself is not terminated

Client Modules © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-16

7-16

Starting Modules as Applications (1 of 2)

• Use the Windows Start menu - Installer creates a default entry • Use a custom shortcut or command-line entry - Necessary if the module must process specific departments - Can pass arguments for auto login, run all batches, department, etc.

• Modules have an associated executable or use QuickModuleHost.exe -modulename: to launch them - Most newer modules use the latter

Client Modules © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-17

7-17

Command-Line Arguments

• Auto login: -login:\, | *@

- Use * to use the currently logged in user - Use a period in place of the domain if the user/server domains are the same

• Run all batches: -autostart

• Process department-related batches: -department:[,,…] | *

Client Modules

7-18

© 2009 EMC Corporation. All rights reserved.

The vertical bar (|) shown above means that the thing the left can be used or the thing to the right can be used.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-18

Command-Line Examples

• Start ScanPlus for processes using the Training department C:\>QuickModuleHost.exe -modulename:Emc.InputAccel.Scan -department:Training

• Start IndexPlus in “run all batches” mode, login automatically as the currently logged in user, and process batches from any department for which the current operator has permission C:\>QuickModuleHost.exe -modulename:Emc.InputAccel.Index -autostart -login:*@student53x -department:* Client Modules © 2009 EMC Corporation. All rights reserved.

Despite the appearance above, all arguments should be on one single command line. The arguments are put on separate lines above for clarity. All client module executables are in the C:\Program Files\InputAccel\Client\binnt directory.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-19

7-19

Determining the Executable (1 of 2) 1) In the administration console, select the Systems tab 2) Click the View Modules link

3) Right-click the module in question and select Settings

Client Modules © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-20

7-20

Determining the Executable (2 of 2)

Launched using QuickModuleHost.exe

Launched using IAIPI.exe

Client Modules

7-21

© 2009 EMC Corporation. All rights reserved.

Modules whose launch name is Emc.InputAccel. are launched using the QuickModuleHost.exe application. This typically applies to newer modules. If the launch name is the same as the executable name, then there will be an associated executable file.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-21

Processing by Department

9 Setup and Production ¾ Departmental Routing • Commonly Used Modules

• By default, batch processing allows any module instance to process tasks - Any workstation or users

• It may be desirable to delegate tasks to specific users or workstations by department - For example, only HR employees should work on human resource-related documents - Process designers specify the department to use for a step

• Modules can be launched to process any department or specific departments - The logged in user must have permissions as defined by the department ACL in order to process departmental tasks

Client Modules © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-22

7-22

Departmental Processing Examples (1 of 2)

• Non-departmental tasks - QuickModuleHost.exe -modulename:Emc.InputAccel.Index - When starting modules from the Start menu, no department is specified

• Tasks by specific departments - QuickModuleHost.exe -modulename:Emc.InputAccel.Index -department:HR - QuickModuleHost.exe -modulename:Emc.InputAccel.Index -department:Accounting

• Any departmental tasks for which operators have permissions - QuickModuleHost.exe -modulename:Emc.InputAccel.Index -department:* • Modules must be started using the -department: argument in order to process tasks that are associated with a department

Client Modules © 2009 EMC Corporation. All rights reserved.

If a module is executed without specifying a department, then that module will only be able to process tasks associated with process steps that do not specify a department.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-23

7-23

Departmental Processing Examples (2 of 2)

InputAccel Server

ScanPlus

IE

IndexPlus - HR

Export

IndexPlus Accounting Client Modules © 2009 EMC Corporation. All rights reserved.

In this example, there are two instances of the IndexPlus module. One instance was started to process only HR-related batches while the other one was started to process only Accountingrelated batches.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-24

7-24

Creating Departments (1 of 2) 1) Select the Systems tab in the administration console 2) Click the View Departments link

3) Click the Add button

Client Modules

7-25

© 2009 EMC Corporation. All rights reserved.

Creating departments in the administration console allows permissions to be set on a department before installing a process which uses it.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-25

Creating Departments (2 of 2) 4) Enter the new department name and click OK



Departments will be created automatically whenever a process containing a department is added to an IA Server

Client Modules © 2009 EMC Corporation. All rights reserved.

Department names will be displayed as entered, but in general are not case-sensitive. Refer to the module on Security for detailed information on department ACLs.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-26

7-26

ScanPlus and RescanPlus

9 Setup and Production 9 Departmental Routing ¾ Commonly Used Modules

• Scan pages into InputAccel • Automatically divide documents -

• • • •

With Patch Codes At nth page By barcodes (with compatible scanner) With separator page (scanner event) New stack (scanner event) With blank page

Indexing Multi-Streaming (Scanner Feature) Deployable via ClickOnce Some ScanPlus settings are shared with RescanPlus - Within a batch or process Client Modules

© 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-27

7-27

RescanPlus • Why RescanPlus?

- RescanPlus handles any pages that exist on the InputAccel -

Server that must be replaced ScanPlus cannot be used because scan is not triggered to receive tasks • Scan only creates tasks

• RescanPlus station

- Typically a separate PC from the ScanPlus station - Typically low-volume-feed or flatbed scanner

Client Modules © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-28

7-28

Image Quality Assurance (IQA)

• Indexing - At Page Level

• Orientation - Rotate 90º, 180º, 270º

• Quality Control Flags -

Too light Too dark Noise Skewed Comment box

-

Bent corner Wrong image Double feed Other Delete

Client Modules © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-29

7-29

Image Enhancement

• Runs page through enhancement filters -

Border removal Deskew Crop Hole removal Halftone Noise removal Barcode recognition Patch code detection Color filters

-

Line removal Smooth Erosion Dilation Skeleton Invert Scaling Blank page detection 2-D barcode recognition

Client Modules © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-30

7-30

Optical Character Recognition (OCR) (1 of 2)

• NuanceOCR - Multiple engines - Output to more than 25 formats including MS Word, HTML, -

and PDF IA Values Formerly known as ScanSoft OCR

• PrimeOCR Plus - Three to six engines - Output to text file, PDF or IA Values - Formerly known as PrimeOCR

Client Modules © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-31

7-31

Optical Character Recognition (OCR) (2 of 2)

• Zonal OCR - Multiple zones (default 20) - Generates text strings • Full page OCR - Generates text files • Multiple Languages • Custom Dictionaries

Client Modules © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-32

7-32

IndexPlus

• • • • • • •

Receive tasks at any level Index as well as QA pages Restricted indexing Field initialization Multi-level indexing External validation options Deployable via ClickOnce

Client Modules © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-33

7-33

Auto Annotate

• Stamp the image with a combination of: -

Text - Enables addition of text and/or InputAccel values to the image Highlight - highlights a selection with a specified color Redaction - Creates a black box to cover a portion of the image Freehand line - Enables drawing lines on the page Straight line - Draws a straight line of selected color and thickness • Lines may have arrow heads on either end - Stamp - Enables the import of a .bmp file to add to annotations - Rectangle - Creates rectangles on the page

Client Modules © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-34

7-34

Integrating Dispatcher Modules

• Dispatcher modules integrate seamlessly into EMC Captiva’s InputAccel product

• Enables intelligent classification and extraction functionality in your process flow

• Administration and monitoring of production environment done with InputAccel • Dispatcher modules

-

Document Classification Classification Edit Recognition Validation

Client Modules © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-35

7-35

Export

• Export features -

Dynamic export paths using schemas Dynamic export file names using schemas Configurable error controls Module retry options Various export file type options Overwrite controls

Client Modules © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-36

7-36

9 Setup and Production 9 Departmental Routing 9 Commonly Used Modules

Test Your Knowledge

1. True/False: Modules run in two different modes. 2. True/False: Changing the setup for a batch affects all subsequent batches that are created. 3. Which of the following ways are batches processed by unattended modules? a) Run all batches b) Run single batch c) Open batch d) Run specific batch 4. True/False: Unattended modules must run as a Windows service. 5. True/False: Specifying -department:all will allow a module to process tasks associated with all departments. Client Modules

7-37

© 2009 EMC Corporation. All rights reserved.

1. 2. 3. 4. 5.

True. Modules can be run in setup or production mode. False. Changing the setup for a single batch only affects that batch. a. Unattended modules execute in the “run all batches” mode. False. Unattended modules can run as an application. False. The -department: argument must use an asterisk as the value to process all departments (-department:*). © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-37

Estimated time: 60 min

Exercise

• Goals - Configure modules using setup mode • Tasks - Import an existing process - Configure the steps in the new process - Create a batch and test the process

Client Modules © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 7-38

7-38

InputAccel Fundamentals and Administration Lab 7

Module 7 — Client Modules

Estimated Time: 60 minutes Goals

Configure modules using setup mode

Tasks

1.

Import an existing process

2.

Configure the steps in the new process

3.

Create a batch and test the process

Background Before you begin: •

Answers to the questions asked in the lab are at the end of the lab instructions



When using the Administration Console, the lab instructions refer to links in the left-side pane as "tabs".



Windows login/password: dmadmin/training

The objective of this lab is to review a specific set of document capture requirements, select the appropriate InputAccel modules, define the configuration for each module, and map out the process flow chart. Design Requirements Your job is to save all of the company’s internal HR employee files to a digital format usable by the company’s Web developer for on-line use. Document Prep Each document to be scanned will have a cover page containing: Patch Code 2 (used for document separation) Barcode (Code 39) containing the Employee’s Tax Identifier (SSN)

Lab 7-1 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 7

Sample Cover Page Software Patch Code 2 - InputAccel can use this patch code to automatically create new levels in the document structure (new Documents, Folders, etc.). Barcode - This barcode contains an employee's tax identifier (SSN). We want to read this barcode and store the decoded text with the other employee index data. The cover page will be exported with the document.

Image Capture Lab 7-2 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 7

Pages scanned into a batch must be separated into documents at scan time. Images must be corrected for the following: •

Borders generated by edge detection scanners



Page skewing from the scanning process



Barcode must be read from the first page of each document



Shading must be removed from all pages for readability when indexing

Document Set Sample The following sample is one entire employee file. It is composed of an eleven-page document plus one cover sheet. (See the "Cover Sheet Example" on the previous page.)

Data Capture Lab 7-3 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 7

The HR department wants a comma-delimited text file containing SSN, Employee Name, Department, Status, 401K, and Employee Stock Purchase Plan. Valid entries are as follows: Department

Status

401K

Stock Purchase Plan

administration

full time

0

1

consultants

part time

10

2

marketing communications

exempt

20

3

accounting

bimonthly

40

4

support

nonexempt

60

5

test

hourly

80

6

professional services

100

7

sales

120

8

140

9

160

10

Required Fields HR Database Fields

Format

Value(s)

Last Name

Last Name Only

Located on page 2

Employee Tax ID (SSN) None

Barcode located on Cover Page

Department

Located on page 2

Status

Located on page 2

401K

Located on page 2

Stock

Located on page 7

Image Path

None

The Image Export module produces this value at run time.

Note: The SSN field will be pre-populated by the barcode value. This option is not configured through setup. The process source code sets the value automatically with the data read from the barcode.

Export Lab 7-4 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 7

There are two items that need to be produced with Export: A text file in the C:\Temp directory named “Batchname“.txt. This file will contain the following Index data in a comma-delimited format: •

Employee Name



SSN



Department



Status



401K



Stock Purchase Plan



Path to the image files

There will be a single image file for each employee, with each named using the employee’s name. The file will contain all the images the associated document. This file will also be saved in the C:\Temp\ directory.

Lab 7-5 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 7

Initial Module Selection Based on the requirement, determine which module to use. Solutions are at the end of this lab.

Requirement

Module

Scan the employee files. Create a new "employee folder" for each new employee file, and label the folder with the Employee's Name.

Perform some simple Image Enhancement processing on each image. Recognize the barcode containing the Employee SSN located on the cover page.

Send an employee file one folder at a time for manual indexing (key entry).

Export all images to the directory structure C:\Temp\Employee_Name.TIF

Export all indexes to the directory C:\Temp\ .TXT. (See "Required HR Database Fields".)

Lab 7-6 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 7

Module Breakdown Image Capture / Image Quality

1.

2.

Data Capture

1.

2.

Export

1.

2.

Lab 7-7 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 7

Flow Chart Hint: When creating a document flow, place Image Capture-Quality Modules first, Data Capture Modules next, and finally Export modules last.

Lab 7-8 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 7

Task 1 - Import an existing process 1.1.

The process contains the InputAccel modules mapped out previously, but it is not finished yet. It needs to have the settings added to all of the modules used in the process. The IA Server will deliver the tasks to a module based on the flow specified in the process, but the modules must be told "how" to process a particular task. If necessary, login to Windows using the login and password shown above (dmadmin/training).

1.2.

Using Internet Explorer, start the Administration Console (http://localhost) and login using dmadmin/training.

1.3.

Click the Systems tab.

1.4.

Click the View Processes link. The list of existing processes is displayed.

1.5.

Click the Add button to add an existing process.

1.6.

Click the Browse… button and navigate to C:\Student\IA Fundamentals\Lab 07.

1.7.

Select Lab 07.iap and click Open. You will be returned to the Install Process dialog. Notice that the Name was filled in automatically.

1.8.

If necessary, from the Servers Available list, select student53x and click the add button (

).

1.9.

Click OK to continue. The existing process has now been imported. Scroll down to the bottom of the Processes list to verify that your process is listed there.

1.10.

Select the Lab 07 process. The Steps for process Lab 07 display will now list the steps for the process.

Congratulations! You have successfully imported a process.

Task 2 - Configure the steps in the new process

Lab 7-9 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 7

2.1.

Use the Administration Console to configure the ScanPlus step in the process. The ScanPlus module is used to scan in the employee files. The module will also create a new grouping of employee scanned images (a Document) for each new employee file per the setup (See "Cover Page Example"). 2.1.1.

If it is not already selected, select the Lab 07 process in the Processes list.

2.1.2.

Right-click the ScanPlus step and select Settings. The ScanPlus module will launch in setup mode. Select the Levels tab.

2.2.

2.1.3.

Uncheck the Folder level checkbox.

2.1.4.

Select the Event Actions tab.

2.1.5.

Choose Software patch code from the first Scanner Events dropdown list.

2.1.6.

Select Kodak 2 from the Options dropdown list.

2.1.7.

Select New Document from the Actions dropdown list. This will cause a new document to be created for each software patch code 2.

2.1.8.

Click OK to close the ScanPlus module and save the changes.

Configure the IE step of the process. All pages will be run through some simple Image Enhancement processing to remove some common image defects. Image Enhancement processing will also read the barcode containing the text of the Employee SSN located on the cover page. Image Enhancement setup requires selecting a sample image representative of the document set. This image will be used when creating a sequence of Image Enhancement filters best suited to clean up the images. This image does not affect how the module processes in production, it is only used for display and positioning in setup mode 2.2.1.

Right-click the IE step and select Settings. Once the module connects to the server and launches, it will display a file browser in order to select a sample image.

2.2.2.

If necessary, navigate to C:\Student\IA Fundamentals\Lab 07, select HR_EX1.tif and click Open.

2.2.3.

The requirements for this lab suggest applying some filters to do basic clean up on the image. The following filters will be used: - Border Removal - Deskew Lab 7-10

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InputAccel Fundamentals and Administration Lab 7

- Barcode Detection - Halftone Removal Add the border removal filter by selecting Filter > Insert > Border Removal. Notice that as each filter is applied, the resulting image on the right changes. 2.2.4.

Add the deskew filter by selecting Filter > Insert > Deskew.

2.2.5.

Add the bar code detection filter by selecting Filter > Insert > Bar code Detection.

2.2.6.

Finally, add the halftone removal filter by selecting Filter > Insert > Halftone Removal.

2.2.7.

Change the filter properties for each filter.

2.2.8.

2.2.7.1.

Right-click the Deskew filter and select Properties. The Deskew Properties window appears.

2.2.7.2.

Change the Detection area value to 60 percent. The page will still look skewed, but the bar code will be corrected.

2.2.7.3.

Right-click the Bar Code Detection filter and select Properties.

2.2.7.4.

Uncheck all Symbologies except for Code 39.

2.2.7.5.

Click OK.

Some Image Enhancement filters allow application of the filter to a particular area of the image instead of the entire image. This capability is enabled by creating a region in the document image. The HR files cover page is designed to allow us to apply the Bar Code Detection filter to the area labeled "Affix Employee barcode here". Create a region.

2.2.9. 2.3.

2.2.8.1.

Select the Bar Code Detection filter in the sequence.

2.2.8.2.

Click the image in the display (on the right of the setup screen) to make it the active window.

2.2.8.3.

Draw the region by clicking and dragging with the left mouse button over the area where you want the module to search for barcodes.

Select File > Exit and click Yes to save changes to the IE setup.

Configure the IndexPlus step of the process. 2.3.1.

Right-click the IndexPlus step of the process and select Settings. Lab 7-11

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InputAccel Fundamentals and Administration Lab 7

2.3.2.

Select the Settings tab.

2.3.3.

Click the Settings…button.

2.3.4.

In the Index Family pane (left side of window), click the Create link to create a new index family.

2.3.5.

Accept the default name of IndexFamily1 and click OK.

2.3.6.

Create six index fields. 2.3.6.1. Caption

Using the table below, create six index fields.

Employee Name Employee SSN Department

Edit Box

Tree Level 1

Edit Box Edit Box

1 1

Status

Drop Down List Box Edit Box

1

Edit Box

1

401 K $ Amount Stock Percentage

2.3.7.

Type

Initial Value

Editable

Auto Validate

Population Mode Do not populate Do not populate This field gets focus Fields are loaded

1

This field gets focus This field gets focus

For the Status field, click the Edit… button under the Items column and enter the following information on separate lines: Full-Time Part-Time Hourly

2.4.

2.3.8.

Click OK to close the Enter Items dialog.

2.3.9.

Close the IndexPlus settings window when done.

2.3.10.

Click OK to complete IndexPlus setup.

Configure the ImageExport step. Image Export allows for the saving of images using schema composed of IA values. For the purposes of this lab, we want to save the images using the following naming convention: C:\Temp\.tif Lab 7-12

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InputAccel Fundamentals and Administration Lab 7

2.4.1.

Right-click the ImageExport step and select Settings.

2.4.2.

Enter C:\Temp for the File Path.

2.4.3.

Click the Edit Schema… button in order to create the file name schema.

2.4.4.

The File Naming Schema dynamically creates subdirectory and file names for the Export modules that can save output to files. For this Image Export, we are configuring the Image Export module to create files for every employee using the Employee’s name. Since the Employee Name is stored at the 1st grouping of images (Level1 – Document), then all images will be exported to the same employee named file until a new grouping (Document) is exported. Enter the value below in the Schema field: %s, @(IndexPlus.Level1_Index0)

The File Naming Schema above has 2 parts: %s – a string placeholder that will return a string value as part of the file name. @(IndexPlus.Level1_Index0) – an InputAccel variable that stored the Employee Name (Index field 0 at the Level 1 grouping of images). The first Index field (Field 1 in the IndexPlus setup, Field 0 as stored in InputAccel) contains the Employee Name. 2.4.5. 2.5.

Click OK to save the schema change and then click OK to save the changes and exit the Image Export setup.

Configure the IndexExport step. Index Export allows for the saving of data using schema composed of IA values. For the purposes of this lab, we want to save the data to comma-delimited, flat text files using the following naming convention: C:\Temp\.txt 2.5.1.

Right-click the IndexExport step and select Settings.

2.5.2.

Enter C:\Temp for the Directory value.

2.5.3.

Click the Edit Schema button.

2.5.4.

Enter %s, @(IndexPlus.Level1_Index0) as the Schema value.

2.5.5.

Select Document from the Level dropdown list. Lab 7-13

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InputAccel Fundamentals and Administration Lab 7

2.5.6.

The Index String field shows what data will actually be exported when Index Export is run. Enter the following value for the Index String field (all on one line): @(IndexPlus.Level1_Index0), @(IndexPlus.Level1_Index1), @(IndexPlus.Level1_Index2), @(IndexPlus.Level1_Index3), @(IndexPlus.Level1_Index4), @(IndexPlus.Level1_Index5)

2.5.7.

Click OK to save the changes and exit setup. Congratulations! You have successfully configured the steps of the process.

Task 3 - Create a batch and test the process 3.1.

The objective of creating a batch is to run the HR files through InputAccel using the recently configured HR process. As you process the batch, you will learn how to track your documents through the modules using some built-in Administrator features. Perform the Scan step.

3.2.

3.1.1.

Start ScanPlus by selecting Start > Programs > InputAccel > ScanPlus.

3.1.2.

Check the Use Windows logon checkbox and click OK.

3.1.3.

Click the Create new batch link.

3.1.4.

Select Lab 07 from the process list.

3.1.5.

Enter Lab 07 Batch for the batch name and click Create.

3.1.6.

Since there are no scanners hooked up to the lab machines, pages will be added in a different way. Click the Import files to batch link.

3.1.7.

Navigate to C:\Student\IA Fundamentals\Lab 07, select HR.tif and click Open. After importing you should receive the following results: There should be 60 pages grouped into 5 documents of 12 pages.

3.1.8.

Click the Close Batch link and then click the Release Batch button.

3.1.9.

Close ScanPlus.

Verify that the scanned images are now queued to the Image Enhancement module. Lab 7-14

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 7

3.3.

3.2.1.

In the Administration Console, select the Batch Traffic tab.

3.2.2.

Select the Lab 07 Batch.

3.2.3.

The chart should display a gray bar next to the IE step, indicating that there are tasks ready.

Perform the IE Step. 3.3.1.

Start the Image Enhancement module by selecting Start > Programs > InputAccel > Image Enhancement.

3.3.2.

Login as dmadmin/training.

3.3.3.

Click the Run Single Batch… button, select Lab 07 Batch, and click OK.

3.3.4.

Once Image Enhancement has processed every image, the module will be idle waiting for more tasks. Check the Administration Console's Batch Traffic screen again and verify that the processing has completed and moved on to IndexPlus.

3.3.5.

In the Image Enhancement module click the Stop button, and select File > Exit. Why Five Tasks at IndexPlus? Your first thought might be, "Where are the other 55 images"? When creating the HR process, it was decided to send one employee document at a time for indexing. One employee file consists of the cover page and 11 HR pages. The index data is scattered across those 11 pages, so the index operator needs all 11 pages to completely key in the required data. We scanned in five employee files, creating a new grouping of images called a “Document” for every file. This is why there are five tasks queued at IndexPlus. In InputAccel terms, each "Document" is an IndexPlus task, and is comprised of 12 individual pages.

3.4.

Perform the IndexPlus step. 3.4.1.

Start IndexPlus by selecting Start > Programs > InputAccel > IndexPlus.

3.4.2.

Check Use Windows login and click OK.

3.4.3.

Select Lab 07 Batch from the batch list and click Run Selected.

3.4.4.

Click on the thumbnail of page 2 to begin Indexing. Most of the information can be found on page 2 (New Hire Data Sheet) of the document.

3.4.5.

Type the Employee Name into the field from the data on the displayed image. Lab 7-15

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InputAccel Fundamentals and Administration Lab 7

3.5.

3.6.

3.4.6.

Click the Tab key until the Department field is highlighted.

3.4.7.

Enter the department information from the image. Tab to the Status field.

3.4.8.

The Status field is a dropdown list. Use the mouse to open it and select the appropriate value.

3.4.9.

Continue entering values for the remaining fields. The Stock Percentage value is located on page 7 of the document.

3.4.10.

Once all data has been correctly entered, click Accept Task when you have verified the values.

3.4.11.

Click Yes to save the data and then click Yes to accept the current task and move to the next employee file.

3.4.12.

Repeat steps 3.4.5 - 3.4.11 for each document.

3.4.13.

When all tasks are complete, close IndexPlus.

3.4.14.

In the Administration Console, you should now see that there are five tasks queued to the ImageExport step.

Perform the ImageExport step. 3.5.1.

Start Image Export by selecting Start > Programs > InputAccel > Image Export.

3.5.2.

Login as dmadmin/training.

3.5.3.

Click Run Single Batch…, select Lab 07 Batch, and click OK. The batch will now export the images to the directory configured in the Image Export Setup (C:\Temp).

3.5.4.

When complete, you will see No Batch… in the Export window. Select File > Exit to exit.

3.5.5.

Verify that the tasks are now queued to the IndexExport step in the Batch Traffic window.

Perform the IndexExport step. 3.6.1.

Start Index Export by selecting Start > Programs > InputAccel > Index Export.

3.6.2.

Login as dmadmin/training.

3.6.3.

Click the Run Single Batch… button, select the Lab 07 Batch batch, and click OK.

Lab 7-16 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 7

3.6.4.

The Index Export module will export flat text files to the directory configured in the Index Export Setup (C:\Temp). Select File > Exit after the Export is complete to quit the module.

3.7.

Verify that the image files were created. 3.7.1.

Using Windows Explorer, navigate to C:\Temp.

3.7.2.

There should be TIF files and txt files here for each employee. Double-click one of the TIF files to open it in Microsoft Office Document Imaging. You will see 12 pages for the employee.

3.7.3.

Close any open windows.

Congratulations! You have successfully processed a batch!

Lab 7-17 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 7

Solutions: Initial Module Selection - Solution

Requirement

Module

Scan the employee files. Create a new "employee folder" for each new employee file, and label the folder with the Employee's Name. ScanPlus

Perform some simple Image Enhancement processing on each image. Recognize the barcode containing the Employee SSN located on the cover page.

Send an employee file one folder at a time for manual indexing (key entry).

Image Enhancement

IndexPlus

Export all images to the directory structure C:\Training\Employee_Name.TIF

Image Export

Export all indexes to the directory C:\Training\.TXT. (See "Required HR Database Fields".) Index Export

Lab 7-18 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 7

Module Breakdown - Solution Image Capture / Image Quality

1.

ScanPlus

2.

Image Enhancement

Data Capture

1.

IndexPlus

2.

Image Enhancement

Export

1.

Image Export

2.

Index Export

Lab 7-19 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 7

Flow Chart - Solution

End of Lab

Lab 7-20 © 2009 EMC Corporation. All rights reserved.

Module 8

Administering Servers, Processes, and Batches

© 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-1

Module Objectives

• • • • •

Manage server settings Manage processes Use the Administration Console to find batches Create and manage batches Describe how to monitor module connections

Administering Servers, Processes, and Batches © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-2

8-2

¾ • • •

Server Parameters

Server Settings Managing Processes Managing Batches Connections

• There are approximately 35 parameters that control certain aspects of the InputAccel Server - Stored in the InputAccel Database - Managed using the Administration Console

• Most parameters do not need to be changed - Use default value - Performance may be impacted

Administering Servers, Processes, and Batches

8-3

© 2009 EMC Corporation. All rights reserved.

Server parameters used to be stored in the Windows Registry prior to version 6.0 of InputAccel. Changing parameters may negatively impact server performance. The default values are usually sufficient for most installations and should only be changed if directed to by support personnel.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-3

Viewing Server Parameters (1 of 2) 1) Select the Systems tab

2) Click the View Servers link 3) Select a server and click the Settings button

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© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-4

8-4

Viewing Server Parameters (2 of 2)

• Parameters are displayed - Active, Startup, and Default settings

Administering Servers, Processes, and Batches © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-5

8-5

Changing Server Parameters

• Double-click the setting or use the appropriate menu option - Some settings require a server restart to take effect

Administering Servers, Processes, and Batches © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-6

8-6

Server Parameters - Logging/Tracing

• The following parameters affect logging and tracing Setting

Default Value (Decimal)

DebugLevel

1

EventLogLevel

147

FileTraceBackupFileCount

10

FileTraceLevel

116

MaxDebugOutSizeK StringTraceLevel

100000 116

Administering Servers, Processes, and Batches

8-7

© 2009 EMC Corporation. All rights reserved.

DebugLevel - Error checking level for basic InputAccel Server operations. We recommend using the default value of one, although setting this value to zero may slightly increase the performance of the InputAccel Server. EventLogLevel - Levels at which events should be logged. To determine which events are logged, use the following values: • 1/0x01 Errors • 2/0x02 Warnings • 4/0x04 Information • 8/0x08 Audit successes • 16/0x10 Audit failures • 128/0x80 Successes To log multiple event levels, add the values for each level together. The events selected by the default value are shown in bold type. FileTraceBackupFileCount - Number of backup trace files to keep FileTraceLevel - Enables various levels of debug output logging to the RootDir\debug.out file, where RootDir is the directory where batch and process files are stored. Add the same values as for the value StringTraceLevel to determine which strings are written to the debug file. Note: If you set the value for FileTraceLevel too high, then InputAccel performance may be affected. MaxDebugOutSizeK - Maximum size, in KB, allowed for the debug.out file. After the file reaches the maximum size, debug messages begin overwriting the oldest debug messages in the file. A value of zero indicates unlimited size for the file. StringTraceLevel - Levels at which string tracing should occur. Strings are written to the console if the InputAccel Server is running as an application. Add the following values to determine which strings are written: • 1/0x01 Miscellaneous debugging information • 2/0x02 Network debugging information • 4/0x04 Console • 8/0x08 Information • 16/0x10 Warning messages • 32/0x20 Error messages • 64/0x40 Fatal messages Note: To trace strings at multiple levels, add the values for each level together. If you set the value for StringTraceLevel too high, then InputAccel performance may be affected.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-7

Server Parameters - Disk/Memory Usage

• The following parameters affect disk and memory usage Setting

Default Value (Decimal)

BatchMaxAddressSpaceK BatchMaxLoaded BatchSync

1572864 100000000 300

DiskReserveK

1536000

MaxDebugOutSizeK

100000

Administering Servers, Processes, and Batches

8-8

© 2009 EMC Corporation. All rights reserved.

BatchMaxAddressSpaceK - Maximum amount of virtual address space that the InputAccel Server allows batches to use. If batches require address space beyond this limit, then the InputAccel Server unloads other batches to create the additional space. This value should be approximately the value of BatchMaxLoaded multiplied by the size of your average batch. 1572864/0x180000 is the current Windows maximum, which means larger values are treated as 0x180000. BatchMaxLoaded - Maximum number of batches that can be loaded at once. At a minimum, set this value equal to the number of active batches or connected modules (whichever is less). To determine if you should increase the value of BatchMaxLoaded, use the Windows Performance Monitor (see page 160) to check the batches loaded per second statistic. If this number is greater than 0.1 per second over sustained periods, then you may want to increase the value of BatchMaxLoaded. For 6.0 and later, the default value is set to a very high number. This means that the limit is really based on the BatchMaxAddressSpaceK value. BatchSync - Commit interval, or the maximum number of seconds between when the InputAccel Server commits batch and process files to disk. If the InputAccel Server must be restarted due to a power failure, critical software failure, or other abnormal termination, then the state of the batch is restored using information committed to disk during the last commit. DiskReserveK - Specifies the number of KB of extra disk space to reserve on the volume pointed to by RootDir. The InputAccel Server will stop processing and send a notification to the client modules after the available disk space on this volume falls below the amount determined by BatchMaxAddressSpaceK or DiskReserveK. MaxDebugOutSizeK - Maximum size, in KB, allowed for the debug.out file. After the file reaches the maximum size, debug messages begin overwriting the oldest debug messages in the file. A value of zero indicates unlimited size for the file.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-8

Client Settings - Settings.ini

• Module characteristics can be changed by modifying settings.ini on the client computer - Located in Windows XP C:\Documents and Settings\All Users\Application Data\EMC\InputAccel

Vista C:\ProgramData\EMC\InputAccel

- Caching, debugging, module startup, networking, ScaleServer - Module-specific settings • ScanPlus and RescanPlus • Blank page detection • Patch code options Administering Servers, Processes, and Batches © 2009 EMC Corporation. All rights reserved.

Settings stored in the settings.ini file were stored in the WIN.ini file prior to version 6.0. Refer to the InputAccel Documentation for detailed information on settings.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-9

8-9

Client Settings - Win.ini

• Some client module settings are stored in the win.ini file - [InputAccel] section of the file - Copy and Image Enhancement settings - Third-party module settings

Administering Servers, Processes, and Batches © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-10

8-10

Managing Processes (1 of 2)

9 ¾ • •

Server Settings Managing Processes Managing Batches Connections

• Processes control what happens during batch processing - Defines steps (modules) and what to do to the data during those steps - Processes are created and can be installed using Process Developer

• The administration console is used to manage processes - Add, upgrade, modify, delete - Copy and paste processes, process settings, and index values to -

files or the Windows clipboard Add empty batches

Administering Servers, Processes, and Batches © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-11

8-11

Managing Processes (2 of 2)

• All process management features are available in the Processes pane

Administering Servers, Processes, and Batches © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-12

8-12

Installing Processes

• Developers use Process Developer to create a process (IPP file) - Process is compiled into an IAP file - Can be installed using Process Developer - Can only install processes on one server at a time • Processes can also be installed using the administration console - Requires access to the IAP file - Ability to set priority of new batches - Ability to install onto multiple IA servers at once

Administering Servers, Processes, and Batches © 2009 EMC Corporation. All rights reserved.

To learn more about process development, refer to the InputAccel Development with VBA course.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-13

8-13

Using the Administration Console to Install a Process (1 of 2)

1) Select the Systems tab 2) Click the View Processes link

3) Click the Add button

Administering Servers, Processes, and Batches

8-14

© 2009 EMC Corporation. All rights reserved.

A user must have the Server.Install.Process to add a new process via the administration console.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-14

Using the Administration Console to Install a Process (2 of 2)

4) Complete the fields, specify the servers on which to install it, and click OK

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© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-15

8-15

Creating the IAP File

• Most IAP files will be created by a developer using Process Developer

• Using the administration console, an IAP file can be created by exporting an existing process

Administering Servers, Processes, and Batches © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-16

8-16

Copying and Pasting Processes and Values

• The Copy and Paste menus in the Processes pane offer many choices for manipulating processes

Administering Servers, Processes, and Batches © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-17

8-17

Adding Empty Batches

• Empty batches can be created using the administration console

Administering Servers, Processes, and Batches

8-18

© 2009 EMC Corporation. All rights reserved.

Right-click the process and select Add Batch. Enter the batch name, if not based on a schema, optionally set the priority and description, and then click OK.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-18

Upgrading Processes

• Developers make changes to processes over time and therefore the existing process must be upgraded

• Processes can easily be upgraded using the administration console

Administering Servers, Processes, and Batches © 2009 EMC Corporation. All rights reserved.

The step list must be the same for upgrading to work. If the step list is different then it is considered a new process and must be added/installed via the normal steps.

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InputAccel Fundamentals and Administration 8-19

8-19

9 9 ¾ •

Batch Management

Server Settings Managing Processes Managing Batches Connections

• Information about all batches is available on the Batch Traffic pane

Administering Servers, Processes, and Batches © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-20

8-20

Batch Traffic Information (1 of 2)

List of batches in the system

Chart listing for all processes

Chart listing for a selected batch Administering Servers, Processes, and Batches

8-21

© 2009 EMC Corporation. All rights reserved.

The chart shows either a listing of all processes (if nothing is selected in the batch listing) or step information for a selected batch. The chart will show nothing, a red hatched bar, a gray bar, or a white bar. The red hatched bar indicates batches in error, hold, or those with a priority of zero. The gray bar indicates the batches or tasks in the ready, working, or sent status. Finally, the white bar indicates the number of batches or tasks with any status. Also notice that by hovering the mouse pointer over a chart bar that the actual number is displayed as a tool tip. It is important to note that the chart displays information alphabetically, so the modules listed for a particular batch do not necessarily represent the order of steps.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-21

Batch Traffic Information (2 of 2)

• The modules table lists connected modules for all processes (if none selected) or for a selected batch

Administering Servers, Processes, and Batches © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-22

8-22

Batch Status

• Hold and Error states - Batches in Hold or Error states will not have tasks sent to -

modules Administrators can manually put a batch into a Hold or Error state via the Administration Console

• Batch status is computed based on the overall error and hold states of the individual tasks and the batch

Administering Servers, Processes, and Batches © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-23

8-23

Batch Priority

• Indicates the urgency for processing tasks within a batch - Ranges from 1 - 99 - Lower values indicate a higher priority - A value of 0 causes the batch to be deactivated

Administering Servers, Processes, and Batches

8-24

© 2009 EMC Corporation. All rights reserved.

Prior to version 6.0 of InputAccel, a batch could be put on hold by setting the priority to zero. Batches can now be put on hold manually via the Administration Console by checking the Hold checkbox for a batch.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-24

Admin Review

• Batches that are in an Error or Hold status will display in the admin review pane - Provides a quick way of seeing all batches in Error/Hold state

Administering Servers, Processes, and Batches © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-25

8-25

Finding Batches

• When there are many batches in the system, it is sometimes easier to search for a batch - Simple searches using batch name - Filters (pre-defined search) - Advanced searches using batch name, description, server, process, status, priority, creation date, and IA values

Administering Servers, Processes, and Batches © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-26

8-26

Advanced Batch Searching

• Using the Advanced Search feature, one or more criteria can be specified

• Click OK to save the search for future use or click Run Search for on demand searches

Administering Servers, Processes, and Batches © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-27

8-27

Batch Filters

• Batch filters are really saved advanced searches • Select the desired filter and click View Results to re-run the saved search

Administering Servers, Processes, and Batches © 2009 EMC Corporation. All rights reserved.

Batch filters can be modified or copied to a new filter.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-28

8-28

Batch Settings

• There are many settings associated with batches - Steps (modules) - General settings - IA Values - Tasks - Locks • Batch settings can be accessed from the Batch Traffic or Batch Finder Results panes

Administering Servers, Processes, and Batches © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-29

8-29

Batch Settings Page

• Settings appear in a popup browser window - Select desired settings to view

Administering Servers, Processes, and Batches © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-30

8-30

Task Status

• Task status indicates the current processing state of a batch - Done - Not Ready - Ready - Working - Hold - Error - Sent • A task in the error state will not get sent to modules - Setting an error on a task allows other tasks to be processed - Task processing resumes if the error state is cleared • Sent and Working states - Sent task is one that has been sent to a client - Working means the module is working on it Administering Servers, Processes, and Batches

8-31

© 2009 EMC Corporation. All rights reserved.

In previous versions of IA, an error handler for a process might set the priority of a batch or the RetriesLeft trigger to zero. This would cause the entire batch to be put on hold. By setting the task error instead, other tasks in the batch can continue to process. Done - The module step has finished processing the task. Not Ready - No tasks are currently queued for the module step. Ready - Tasks are queued for the module step. Working - The task is currently being processed by the module step. Hold - Tasks associated with the module step are on hold. Error - Tasks associated with the module step are flagged for error. Sent - Tasks associated with the module step are sent by the InputAccel Server.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-31

Values View

• • • • •

Available for batch, process, and module values Allows user to change IAValues Allows user to export or replace stage files Allows user to view images Supports object values

Administering Servers, Processes, and Batches © 2009 EMC Corporation. All rights reserved.

This can be restricted with the appropriate application of permissions.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-32

8-32

Image View (1 of 2)

• Displays the image Values View

Tasks View

Administering Servers, Processes, and Batches © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-33

8-33

Image View (2 of 2)

• Shows information about the image

Administering Servers, Processes, and Batches © 2009 EMC Corporation. All rights reserved.

The toolbar shown here is displayed at the bottom of the image window (shown on previous slide). It allows the user to view image settings, zoom in/out, print the image, and rotate it. Changes such as rotating are not saved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-34

8-34

Editing Values

• Select the appropriate node and double-click the row to enable editing

• Use the paging links to display all values

Administering Servers, Processes, and Batches © 2009 EMC Corporation. All rights reserved.

Filter the values to display/edit by module name.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-35

8-35

Monitoring Connections

9 9 9 ¾

Server Settings Managing Processes Managing Batches Connections

• Modules used in batch processing have one or more connections to the IA server

• Ability to monitor -

Module name as well as executable Batches using the selected module Count of tasks active, sent, not ready, working, and completed All tasks currently being processed Ability to disconnect a connection Many more… Administering Servers, Processes, and Batches

© 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-36

8-36

Connections Listing

Administering Servers, Processes, and Batches © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-37

8-37

Test Your Knowledge

9 9 9 9

Server Settings Managing Processes Managing Batches Connections

1. True/False: The administration console can be used to add empty batches for specified processes. 2. True/False: Adding processes using the administration console only allows the process to be added to a single server. 3. True/False: The Admin Review pane displays batches that are in an error or hold state. 4. True/False: When searching for batches, only the batch name can be searched on. 5. True/False: Module connections cannot be disconnected using the administration console.

Administering Servers, Processes, and Batches

8-38

© 2009 EMC Corporation. All rights reserved.

1. True. 2. False. Assuming appropriate permissions and network connectivity, etc., the administration console allows a process to be added to one or more servers. 3. True. 4. False. Using the advanced search, many different aspects of a batch can be used in the search. 5. False. Connected modules may be disconnected using the Disconnect button in the Connections pane. © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-38

Exercise

Estimated time: 30 min

• Goals - Manage Processes and Batches • Tasks - Add a new process using the administration console - Use the new process to create empty batches using the -

administration console Import files into the batch using the ScanPlus module Examine the batch settings, view values, and images associated with the batch Create an advanced batch search and save it as a filter Display active module connections for select batches

Administering Servers, Processes, and Batches © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 8-39

8-39

InputAccel Fundamentals and Administration Lab 8

Module 8 — Administering Servers, Processes and Batches

Estimated Time: 30 minutes Manage Processes and Batches

Goals Tasks

1.

Add a new process using the administration console

2.

Use the new process to create empty batches using the administration console

3.

Import files into the batch using the ScanPlus module

4.

Examine the batch settings, view values, and images associated with the batch

5.

Create an advanced batch search and save it as a filter

6.

Display active module connections for select batches

Background Before you begin: •

Answers to the questions asked in the lab are at the end of the lab instructions



When using the Administration Console, the lab instructions refer to links in the left-side pane as "tabs".



Windows login/password: dmadmin/training

Task 1 - Add a new process using the administration console 1.1.

If necessary, login to Windows using the login and password shown above (dmadmin/training).

1.2.

Using Internet Explorer, launch the Administration Console by navigating to http://localhost. Alternately, select Start > Programs > InputAccel > Administration Console. Login as dmadmin/training.

1.3.

Select the Systems tab.

1.4.

Click the View Processes link. Lab 8-1

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 8

1.5.

Click the Add button to add a new process.

1.6.

Click the Browse… button and navigate to C:\Student\IA Fundamentals\Lab 08.

1.7.

Select Lab 08.iap and click Open.

1.8.

Ensure that your server is listed in the Servers Selected list and click OK.

Congratulations! You have successfully added a new process.

Task 2 - Use the new process to create empty batches using the administration console 2.1.

In the Processes list, scroll down and select the new Lab 08 process.

2.2.

Right-click the process and select Add Batch.

2.3.

Enter Lab 8 Batch 1 for the Batch name and click OK.

2.4.

Repeat the steps above and create a total of at least five batches. Be sure to change the name of each new batch (Lab 8 Batch 2, Lab 8 Batch 3, etc.). Congratulations! You have created empty batches using the administration console.

Task 3 - Import files into the batches using the ScanPlus module 3.1.

Start ScanPlus by selecting Start > Programs > InputAccel > ScanPlus.

3.2.

Login as dmadmin/training.

3.3.

Click the Open saved batch link.

3.4.

Select Lab 8 Batch 1 from the list and click Open.

3.5.

Click the Import files to batch link.

3.6.

Navigate to C:\Student\IA Fundamentals\Lab 08, select HR.tif and click Open. The file contains 60 pages.

3.7.

On the last page (60), click the Fit to Window button see the entire image.

Lab 8-2 © 2009 EMC Corporation. All rights reserved.

below the image so that you can

InputAccel Fundamentals and Administration Lab 8

3.8.

Click the Close Batch link and then click the Release Batch button.

3.9.

Perform the previous steps on at least two of the four remaining empty batches.

3.10.

Close ScanPlus when done. Congratulations! You have successfully imported image files into batches using ScanPlus.

Task 4 - Examine the batch settings, view values, and images associated with the batch 4.1.

In the Administration Console, select the Batch Traffic tab. A list of batches will be displayed along with their status and number of tasks. a) For the batches processed using ScanPlus, what does the Status column show? _________________________________________________________________

4.2.

Right-click Lab 8 Batch 1 and select Settings. A new browser window will open. b) What things related to the batch are you able to View? _________________________________________________________________

4.3.

The View dropdown list should be set to Settings. Once you change the selection, it will be remembered the next time you access Batch settings. Select Tasks from the View dropdown list. c) After which Node do you see nodes representing the pages of the file that was imported? _________________________________________________________________ d) What status is listed for the nodes of the Scan step? What about the IE step? _________________________________________________________________

4.4.

Scroll down to the bottom of the display.

4.5.

Right-click Node 67 - p. 60 and select Show Image. A new browser window opens and displays an image. Lab 8-3

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 8

4.6.

Use the Fit to Window button at the lower-left to view the entire page. Is this the same page you saw in the ScanPlus module? It should be.

4.7.

Close the image browser window.

4.8.

Select Values from the View dropdown list. Here you can view and edit all of the IA values for the steps in the batch along with the nodes. Notice that you can select a Node and view all of the associated values. The values may be filtered by step by changing the Filter dropdown list above the list of values.

4.9.

Scroll to the bottom of the browser window and click OK to close it.

4.10.

In the Batch Traffic window, select one of your batches.

4.11.

The chart, shown below the Batch Traffic listing will display the status of the steps for that batch. A gray bar indicates tasks ready at that step. A white bar usually indicates that the step has processed. Congratulations! You have viewed batch settings, values, and images using the Batch Traffic window.

Task 5 - Create an advanced batch search and save it as a filter 5.1.

Select the Batch Finder tab in the Administration Console.

5.2.

In the lower-left corner below the Batch Finder node, select Advanced Search. The Batch Finder - (New Search) window will appear.

5.3.

Enter Lab 8 Batches for the Name of the new search.

5.4.

Enter My Lab 8 Batch Finder for the Description.

5.5.

In the Batch Properties to Match section, check the Process checkbox.

5.6.

From the list of processes, select Lab 08.

5.7.

Click OK to save the search.

5.8.

Notice that your new search now appears in the Batch Filters listing. Select Lab 8 Batches and click View Results to run the search. All of the batches that you added in the earlier task should now be displayed.

5.9.

The search can be modified by clicking the Modify Search button in the upper-right corner of the browser. Click the Modify Search button now. Lab 8-4

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 8

5.10.

Check the Status checkbox and ensure the value is set to Not Ready.

5.11.

Click Run Search to run the modified search.

5.12.

The results should be quite different. It is important to note that when you click Run Search, it does not save the search settings. Click the Filters node in the lower-left corner of the browser, select Lab 8 Batches, and then click the Settings button. You will notice that the last change you made was not saved. In order to do so, you would click OK instead of Run Search.

5.13.

Click Cancel to return to the list of Batch Filters. Congratulations! You have created a new batch filter in order to search for batches.

Task 6 - Display active module connections for select batches 6.1.

Select the Systems tab in the Administration Console.

6.2.

Click the View Module Connections link.

6.3.

At this point, the display should be very simple. Only the Administration Console is currently connected. Start ScanPlus again and login as before.

6.4.

Click the Connections link in the lower-left corner of the browser to update the Connected modules list. ScanPlus should now appear.

6.5.

Select ScanPlus in the listing of connected modules. You should now see a listing of batches using the ScanPlus module.

6.6.

Open the Filter dropdown list in the upper-right corner of the browser. Notice the available selections.

6.7.

Now click the Disconnect button to disconnect the ScanPlus module. Click Yes to confirm the disconnect.

6.8.

Refresh the listing by clicking the Connections link in the lower-left corner again. The Filters selection should no longer include ScanPlus. ScanPlus may popup at this point and show the "Not connected" message at the bottom.

Lab 8-5 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 8

6.9.

Close ScanPlus.

6.10.

Log out of the Administration Console and close the browser.

Congratulations! You have viewed module connections and learned to disconnect a module.

Solutions: a)

Ready.

b)

Settings, Tasks, Locks, Steps, Values.

c)

After Node 7, the nodes (8-67) represent the pages of the file.

d)

Done. Ready.

End of Lab

Lab 8-6 © 2009 EMC Corporation. All rights reserved.

Module 9

ScanPlus

© 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 9-1

Module Objectives

• • • •

Describe the ScanPlus module Describe setup options for the ScanPlus module Describe production mode operation of the ScanPlus module Use the ScanPlus module to create new batches

ScanPlus © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 9-2

9-2

¾ ScanPlus Overview • Setup Mode • Production Mode

Overview

• The ScanPlus module serves as an entry point for images to be processed by InputAccel - Creates batches from hardcopy or electronic files - Manipulation of scanned images - Document separation - Generation of scan reports - Web-deployable using ClickOnce

• ScanPlus allows operators to acquire images from: - Scanners - Imported images

ScanPlus © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 9-3

9-3

Who Uses ScanPlus?

• Users added to both the Scan Operator and Module Operator roles can use ScanPlus

• Administrators can use ScanPlus to monitor production - Manage multiple operators - Monitor batches on remote sites

ScanPlus © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 9-4

9-4

Typical Process Flow

• Most processes start with ScanPlus • Alternate forms of creating a batch include: - E-mail Import, Multi-Directory Watch, Web Services Input Example process: _Export5

ScanPlus

IndexPlus

EMC Documentum Export

ScanPlus

9-5

© 2009 EMC Corporation. All rights reserved.

The sample process (_Export5) shown above is distributed with the InputAccel server. Not shown in the process are the IADONE and IAMULTI modules, which are used to signify that the batch is complete, and then delete it.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 9-5

9 ScanPlus Overview ¾ Setup Mode • Production Mode

Configuring ScanPlus

• Start ScanPlus in setup mode to configure it

ScanPlus

9-6

© 2009 EMC Corporation. All rights reserved.

The status information tab displays status information related to the process step being setup and the server and user name used when logging in to ScanPlus setup. Setup mode can be entered from the administration console or a command prompt. The module must be installed on the computer where the administration console is running.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 9-6

Levels

• Define the name and number of levels that will be used in a batch

ScanPlus

9-7

© 2009 EMC Corporation. All rights reserved.

The number of levels defined here will determine how many levels all modules in the process can display. Simply check the checkbox next to a level to include it in the tree. Enter a type name, such as document, folder, drawer, box, etc. Enter the display name, which can be any combination of text, a numbering schema, and IA values. Check the checkboxes which allow certain operations at the specified level. For example, unchecking Delete at the Page level prevents the operator from deleting pages. Even if a level is not displayed, it still exists and can be used for separation.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 9-7

Event Actions

• Define event actions to create new nodes or batches

ScanPlus

9-8

© 2009 EMC Corporation. All rights reserved.

Event actions are used to generate new nodes (Document, Folder, Stack, or any other level used as defined on the Levels tab) and batches. The actions can occur based on selected scanner events or if importing files, after every nth file has been imported. The possible scanner events include: Software patch code, Kodak level change, separator page, every n pages, new stack, bar code, and blank page. Depending on the scanner event selected, there may be available options. Nest the events from largest to smallest, i.e. new batch before new document. Check the Discard page checkbox to delete the entire page (both sides) from the batch when using blank pages for example.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 9-8

Scanner

• Update scanner settings or select a different scanner to use

ScanPlus

9-9

© 2009 EMC Corporation. All rights reserved.

By default, processes use the scanner settings of the scanner driver selected during installation. Click the Change selected scanner… link to display a list of available scanners and select the new scanner. It is possible to configure scanner driver settings while in the scanner selection window. Scanner configurations may be created for one or more scanners so that an operator can select a configuration during production in order to switch scanners easily. Once a scanner is selected and a configuration created for it, click the Modify scanner settings… link to change the selected scanner configuration settings.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 9-9

Index (1 of 2)

ScanPlus

9-10

© 2009 EMC Corporation. All rights reserved.

Indexing fields allow operators to add organizational information to batches during production. For example, if a box of documents is scanned, it may be desirable to have the box number associated with the batch. This can be accomplished through indexing fields. First, the level at which an index field will be required must be specified. Next, determine when the operator will enter the indexing data - while scanning, or after scanning. Select Do not index if no index fields will be defined for the level (this is the default). Choose from where to read index information: Current side, Next side, or Side after next. Finally, click the Define Indexing Fields… link to display the indexing setup screen.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 9-10

Index (2 of 2)

ScanPlus

9-11

© 2009 EMC Corporation. All rights reserved.

When defining indexing fields, the administrator must import a sample document and then draw the index zones. This is accomplished by clicking and dragging on the sample shown. After drawing the index field, enter a Field Title, optional Character Restriction to prevent unwanted entries, and an optional Default Value. Each zone can have its own color as well. Click Save changes and close when done.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 9-11

Import

• Allow files to be imported into a batch

ScanPlus

9-12

© 2009 EMC Corporation. All rights reserved.

Operators can import files into a batch if allowed in the file import pane. It is important that this be allowed if the scan station has no scanner and will be only importing files. Select the allowed file formats from the File Formats list or leave it empty to allow all formats. Check the Process image files checkbox to convert the imported image files into the format selected on the Image Output tab. Checking this checkbox also allows multi-page image files to be converted into a single page.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 9-12

Image Output

• Specify the image output file format, rotation, and thumbnail size

ScanPlus

9-13

© 2009 EMC Corporation. All rights reserved.

The image output tab defines the file format for output images. Select the format from the File format dropdown list. For each color depth (mode), select the compression algorithm to use. Select and right-click the compression value to enable a dropdown list from which a selection can be made. The page rotation options allow a page to be scanned and then rotated 90, 180, or 270 degrees at runtime. Typically the front side rotation will be 90 degrees while the back side rotation will be 270 degrees. This enables landscape scanning while keeping the front/back side orientation correct. During batch creation, thumbnails of scanned or imported pages are displayed to the operator. The size of the thumbnail can be set to: Standard, Medium, Large, Extra Large, or Maximum Size. The maximum size is approximately 2 inches square.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 9-13

Miscellaneous

• Configure miscellaneous settings

ScanPlus

9-14

© 2009 EMC Corporation. All rights reserved.

Options available in the miscellaneous settings pane include the ability to verify page count when closing a batch, prompting the operator before coming a batch, hiding scanner settings, automatically deleting empty batches, disabling priority selection on the new batch window, disabling the description field on the new batch window, and displaying the page level value in the status bar.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 9-14

Auto Batch Creation

• Define batch name schema and process schema for auto batches

ScanPlus

9-15

© 2009 EMC Corporation. All rights reserved.

If new batch creation was defined in the event actions tab, then complete this screen. Enter the batch name schema to determine how new batches will be named. Any combination of text, IA values, or numbering schemes can be used here. Next, select the process schema. Choices of , , or any installed process can be selected. Or, type in a valid schema. Automatic batch naming can be used even if a new batch event was not specified.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 9-15

Scripting (1 of 2)

• Add scripting for module and task events

ScanPlus

9-16

© 2009 EMC Corporation. All rights reserved.

Client-side scripting is available in version 6.0 and later of InputAccel. Modules and tasks generate any number of events and a custom, client-side script can be executed in response to those events. Some modules such as IndexPlus have other types of events. Scripts are written in either C# or VB.NET. The scripts are compiled into DLLs which are then associated with the module. Each event will have a corresponding script. For example, the BatchCreationError event will be mapped to the Script.ScanPlusModuleEvents.BatchCreationError. Then, the developer of the DLL needs to ensure that this event handler is defined. Scripts can be created using MS Visual Studio or by clicking the Manage script files button. Client-side scripting in the ScanPlus module takes the place of the scan-hook.dll.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 9-16

Scripting (2 of 2)

ScanPlus

9-17

© 2009 EMC Corporation. All rights reserved.

Click the Manage script files button displays the Manage Scripts window shown above, to the left. New DLLs (scripts) can be added using the Add file button, or a new script can be created using the Create text script button. Click it displays the Text Scripting File window shown above to the right. Provide a new name for the script and select the language to develop in. The script automatically includes all of the necessary interfaces to create ScanPlus event handlers.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 9-17

Other Support

• Multi-Streaming and Kodak Image Address functionality are supported when a scanner with the appropriate driver is installed

• Setup information not shown unless the driver is selected

ScanPlus © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 9-18

9-18

Running ScanPlus in Production

9 ScanPlus Overview 9 Setup Mode ¾ Production Mode

• Scan operators must create a new batch or open an existing batch in order to start scanning/importing

ScanPlus © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 9-19

9-19

Creating a New Batch

• When creating a new batch, the operator must select the process to use

- Available processes are based on operator permissions

ScanPlus © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 9-20

9-20

Open an Existing Batch

• When opening a batch, the operator selects a batch from the list or enters the batch name manually

ScanPlus © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 9-21

9-21

Views and Menus

• During production, ScanPlus displays a thumbnail image for each batch page - Higher level nodes in the tree display as labeled rectangles

• Popup context menus are available to manipulate the tree and file views

ScanPlus © 2009 EMC Corporation. All rights reserved.

Thumbnails are not generated for non-image files.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 9-22

9-22

Importing Files

• Files may be imported as an alternative or in addition to scanning

ScanPlus © 2009 EMC Corporation. All rights reserved.

As seen in the setup section, importing may be enabled/disabled on the Import screen.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 9-23

9-23

Previewing

• ScanPlus allows operators to preview pages before adding them to a batch or local file - The page does not actually count as scanned until it is accepted into the batch by the ScanPlus operator

• They can also use the preview option to scan from a flatbed scanner

• Previewing pages with a Multi-stream scanner shows the first image stream as a thumbnail

• Only available when a scanner is in use - Cannot be used during importing

ScanPlus

9-24

© 2009 EMC Corporation. All rights reserved.

Previewing gives the scan operator the opportunity to optimize scanner settings before and during scanning. Previewing can also be used to create sample images for setting up index zones.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 9-24

Modify Settings

• Scan operators can change various settings during production - General settings - View settings

ScanPlus

9-25

© 2009 EMC Corporation. All rights reserved.

Refer to the setup mode in this module for information regarding scanner settings. Miscellaneous settings allows the operator to change the file view refresh rate during scanning and importing as well as whether or not to automatically print the scan report when ScanPlus is exited. The view settings allow the operator to change the file view and tree view settings. These settings define things such as scaling, page orientation, background colors, and text colors. Not shown above, but available when a batch is opened is the Set up step settings link. This allows the operator to change most of the settings available in setup mode for the current batch. The changes only affect pages entered into the batch after the settings are saved and they do not affect any other batches.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 9-25

View the Scan Report

ScanPlus

9-26

© 2009 EMC Corporation. All rights reserved.

The summary report is used to view or print statistical information for the current session, batch, or all batches. In order to create a report, click the Summary tab, choose the desired option (all batches, current batch). A report is automatically generated and displayed in the preview window. The operator can print or view the report.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 9-26

9 ScanPlus Overview 9 Setup Mode 9 Production Mode

Test Your Knowledge

1. True/False: ScanPlus is an attended module that can be deployed using ClickOnce. 2. True/False: ScanPlus can only acquire images from scanners. 3. True/False: The Event actions screen is used to associate client-side scripts with ScanPlus. 4. True/False: Index fields can be displayed to the operator either during or after scanning. 5. Which of the following tasks can be performed using ScanPlus? a) Run all batches b) Open saved batch c) Create new batch d) Run single batch ScanPlus

9-27

© 2009 EMC Corporation. All rights reserved.

1. True. 2. False. ScanPlus can acquire images from scanners and imported files. 3. False. The Event actions screen is used to determine automated separation, up to and including a new batch. 4. True. 5. b and c. Run all batches and Run single batch are typically options associated with other modules. © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 9-27

Estimated time: 30 min

Exercise

• Goals - Create batches automatically using patch code 3 pages and automatic batch naming

• Tasks - Import a process - Configure the steps in the process - Test the process

ScanPlus © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 9-28

9-28

InputAccel Fundamentals and Administration Lab 9

Module 9 — ScanPlus

Estimated Time: 30 minutes Create batches automatically using patch code 3 pages and automatic batch naming

Goals Tasks

1.

Import a process

2.

Configure the steps in the process

3.

Test the process

Background Before you begin: •

Answers to the questions asked in the lab are at the end of the lab instructions



When using the Administration Console, the lab instructions refer to links in the left-side pane as "tabs".



Windows login/password: dmadmin/training

Scenario Document Preparation - Documents will be transported to the scanning department in boxes labeled with an identification number. Batches will be separated with a Patch code 3 separator page, which will be deleted at scan time. Documents will be separated with a patch code 2 separator page (employee cover page), which will also be deleted at scan time. Image Capture - All pages will be scanned. Automatic batch naming will be used to give the batch names uniformity. The document set sample is similar to that of a previous lab. Export - Image files will be created in the C:\Temp directory. Each file will contain all pages for one employee (document) excluding the employee cover sheet.

Lab 9-1 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 9

Initial Module Selection

Requirement

Module

Scan the employee files. Create a new batch for each patch code 3 page. Create a new document for each patch code 2 page. Batches should be named automatically for uniformity.

Export all pages for an employee into one file. The file should be named based on the batch along with the document number within the batch.

Lab 9-2 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 9

Module Breakdown Image Capture

1.

Export

1.

Task 1 - Import a process 1.1.

Import the process to use. 1.1.1.

If necessary, login to Windows using the login and password shown above (dmadmin/training).

1.1.2.

Using Internet Explorer, launch the Administration Console by navigating to http://localhost. Alternately, select Start > Programs > InputAccel > Administration Console. Login as dmadmin/training.

1.1.3.

Select the Systems tab.

1.1.4.

Click the View Processes link.

1.1.5.

Click the Add button

1.1.6.

Click the Browse… button and navigate to C:\Student\IA Fundamentals\ Lab 09.

1.1.7.

Select Lab 09.iap and click Open.

1.1.8.

Click OK to complete addition of the process.

Task 2 - Configure the steps in the process 2.1.

Start ScanPlus in setup mode. 2.1.1.

Select the Lab 9 process from the list of Processes. Lab 9-3

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 9

2.1.2.

Right-click the Scan step and select Settings. ScanPlus will start in setup mode.

2.1.3.

Configure the Event actions.

2.1.4.

2.1.3.1.

Select the Event actions tab.

2.1.3.2.

Select Software patch code from the Scanner Events dropdown list.

2.1.3.3.

Choose Kodak 3 from the Options dropdown list.

2.1.3.4.

Select New Batch from the Actions dropdown list and check the Discard page checkbox.

2.1.3.5.

Select Software patch code from the next Options dropdown list.

2.1.3.6.

Choose Kodak 2 from the Options dropdown list.

2.1.3.7.

Select New Document from the Actions dropdown list and check the Discard page checkbox.

Configure auto batch creation. Batch names can be entered manually by the Scan operator or they can be created automatically using a batch name schema. Using the latter provides for consistent, error-free naming of batches.

2.1.5. 2.2.

2.1.4.1.

Select the Auto Batch Creation tab.

2.1.4.2.

Enter [email protected](Index) for the Batch name schema. This will cause all new batches for this process to have a prefix of "HR_" followed by a sequential number. This will ensure that every new batch has a unique name.

Click OK to save the ScanPlus settings and close the setup window.

Configure the Image Export step. 2.2.1.

In the Administration Console, right-click the ImageExp step and select Settings.

2.2.2.

Set the File Path value to C:\Temp. This will cause all files exported to be placed in this directory.

2.2.3.

Click the Edit Schema… button.

2.2.4.

Enter %s - %02d, @(BatchName), @17 as the Schema value. This will create a file name consisting of a string (%s) followed by a dash and then a two character signed decimal integer. The actual values will be the batch name (@(BatchName)) and the document number within a batch (@17). The number 1 in @17 defines the node (document). Lab 9-4

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 9

2.2.5.

Click OK to save the schema changes.

2.2.6.

Click OK to save the changes and exit setup.

Congratulations! You have successfully configured the process.

Task 3 - Test the process 3.1.

Perform the Scan step. 3.1.1.

Select Start > Programs > InputAccel > ScanPlus.

3.1.2.

Check the Use Windows logon checkbox and click OK.

3.1.3.

Click the Create new batch link.

3.1.4.

Select the Lab 9 process from the process list. The batch name will be created automatically using the pre-defined name schema. a) What is the name of the batch? _________________________________________________________________

3.2.

3.1.5.

Click the Create button.

3.1.6.

Click the Import files to batch link.

3.1.7.

Navigate to C:\Student\IA Fundamentals\Lab 9 (if necessary), select HR Multiple Batches.tif, and click Open. The Tree View and File View are now populated with information from the file. As the patch code 3 pages are encountered, ScanPlus will create new batches.

3.1.8.

Click Close Batch to close the current batch.

3.1.9.

Click the Release Batch button when prompted.

3.1.10.

Close ScanPlus.

Perform the Image Export step. 3.2.1.

Start Image Export by selecting Start > Programs > InputAccel > Image Export.

3.2.2.

Login as dmadmin/training. Lab 9-5

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 9

3.3.

3.2.3.

Click the Run Single Batch… button. Notice that there are three new batches (HR_02, HR_03, HR_04). These batches were created automatically when the patch code 3 page was encountered.

3.2.4.

Click Cancel.

3.2.5.

Click the Run All Batches button.

3.2.6.

When all of the batches have been processed, click the Stop button.

3.2.7.

Select File > Exit.

Verify that the files were exported. 3.3.1.

Using Windows Explorer, navigate to C:\Temp.

3.3.2.

You should now see multiple TIF files named - . The files represent the individual employee files (document) within each batch. Double-click one of the files to view it and verify that this is the case.

3.3.3.

Close any open windows.

Congratulations! You have tested the process.

Solutions: a)

HR_01.

Lab 9-6 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 9

Initial Module Selection

Requirement

Module

Scan the employee files. Create a new batch for each patch code 3 page. Create a new document for each patch code 2 page. Batches should be named automatically for uniformity.

ScanPlus

Export all pages for an employee into one file. The file should be named based on the batch along with the document number within the batch.

Image Export

Module Breakdown - Solution Image Capture

ScanPlus

1.

Export

1.

Image Export

End of Lab

Lab 9-7 © 2009 EMC Corporation. All rights reserved.

Module 10

Image Enhancement

© 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-1

Module Objectives

• Describe the Image Enhancement module • List the types of color and binary filters • Describe run mode options

Image Enhancement © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-2

10-2

Image Enhancement Overview

¾ • • •

Overview Color Filters Binary Filters Run Mode Options

• Image enhancement is used to clean up scanned images before processing by modules such as OCR - Creates better readability - Reduces overall file size

• Can be run as an application or as a service • Enhancements performed are defined by the list of filters selected during module setup - Color and black and white (binary) filters - Noise removal - Deskew - Color and bar code detection Image Enhancement © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-3

10-3

Setup Mode

• Desired filters are selected from the toolbar • Filters are applied as they are selected - Results are displayed - Selecting filters in a different sequence will produce different results - The filters are listed left-to-right on the toolbar in the generic best sequence

Image Enhancement © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-4

10-4

Color Image Enhancement Filters

• • • • • •

9 ¾ • •

Overview Color Filters Binary Filters Run Mode Options

Color detection Binary thresholding Color dropout Color deskew Black overscan removal Color crop

Image Enhancement © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-5

10-5

Color Detection Filter

• Useful for determining whether pages scanned in color were originally black and white

• Detects the percentage of color pixels on a 24-bit color image

Image Enhancement © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-6

10-6

Binary Thresholding Filter

• This filter converts color images to binary (black and white) • 24-bit color, 8-bit grayscale, and binary images are natively supported - Binary images are not modified

Image Enhancement © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-7

10-7

Thresholding Algorithms

• Two available algorithms - Intelligent thresholding • Superior for text conversion • Mangles some images and bar codes

- Simple thresholding • Mediocre text output • Mangles neither images nor bar codes

Image Enhancement © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-8

10-8

Color Dropout Filter (1 of 2)

• The color dropout filter removes a color or colors specified by the user

Image Enhancement © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-9

10-9

Color Dropout Filter (2 of 2)

• Color removed is replaced by any desired color - Typically white • Up to 100 colors may be removed per filter • Replaces color removal lamps in scanners • Only 24-bit color images are natively supported

Image Enhancement © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-10

10-10

Color Deskew Filter

• Deskews 24-bit color, 8-bit grayscale, or binary images • Runs in three modes: - Detect and deskew • Default

- Detect only - Fixed-angle deskew • Rotate only

Image Enhancement © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-11

10-11

Black Overscan Removal (1 of 2)

• Removes the black area around color images created by scanning pages smaller than the image size - Overscan

Image Enhancement © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-12

10-12

Black Overscan Removal (2 of 2)

• Images should be color deskewed before being sent to this filter • Deskew fill color must be set to black - Setup will warn users if they leave the Deskew fill color set to white when using Black Overscan Removal

• This filter natively supports 24-bit color, 8-bit grayscale, and binary images

Image Enhancement © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-13

10-13

Color Crop Filter

• The color crop filter crops 24-bit color, 8-bit grayscale, and binary images

• Settings and behavior are identical to those of the binary crop filter - Fixed margin mode - Fixed size mode • If no settings are specified, it will perform a white border removal

Image Enhancement © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-14

10-14

Image Color Formats (1 of 2)

• Every color filter supports 24-bit color images • Some also support 8-bit grayscale images and binary images

What about unsupported color formats?

Image Enhancement © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-15

10-15

Image Color Formats (2 of 2)

• The image enhancement module gives users three options for handling unsupported color formats - Convert images to the appropriate natively-compatible color format • Default

- Skip incompatible images - Generate an error • IA_ERR_COLOR (-4459)

Image Enhancement

10-16

© 2009 EMC Corporation. All rights reserved.

These settings are specified in the Run Mode Options, which will be shown later in this module.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-16

Miscellaneous

• “Copy filter settings to/from clipboard” options in setup mode Filter menu - Filter settings can be copied to the clipboard and pasted from the clipboard - Facilitates reordering filters

• Color statistics in setup mode - Color depth is displayed in the statistics window - Image size is not displayed for color images • Compressed size can not be determined without a big performance hit

Image Enhancement © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-17

10-17

9 9 ¾ •

Binary Filters

• Most commonly used filters - Extended bar code detection - Border removal - Crop - Deskew - Halftone removal - Noise removal • Other filters - Skeleton - Image scaling - Erosion - Hole removal - Dilation - Smooth - Line removal - Invert image

- Patch code detection - Blank page detection

Image Enhancement © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

Overview Color Filters Binary Filters Run Mode Options

InputAccel Fundamentals and Administration 10-18

10-18

Border Removal

• Inverts black borders around the edge of an image

Image Enhancement © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-19

10-19

Deskew

• Straightens images

Image Enhancement © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-20

10-20

Noise Removal

• Removes noise such as small dots and marks - Apply before OCR

Image Enhancement © 2009 EMC Corporation. All rights reserved.

The size and spacing (separation) of noise can be configured.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-21

10-21

Halftone Removal

• Removes shaded backgrounds - Apply before OCR

Image Enhancement © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-22

10-22

Crop • Fixed margins mode - Resizes the image by adjusting the width of the margins

- Margins may be negative or positive • Fixed size mode - Resizes the image to a fixed size

• If no settings are given, Crop will perform a white border removal

Image Enhancement © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-23

10-23

Extended Bar Code Detection

• Extended bar code detection

Image Enhancement

10-24

© 2009 EMC Corporation. All rights reserved.

Extended bar code detection replaces the bar code detection filter. The bar code detection filter is still available, but is no longer supported. Shown below are examples of some bar codes.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-24

Run Mode Options (1 of 4)

9 9 9 ¾

Overview Color Filters Binary Filters Run Mode Options

• Color conversion mode

Image Enhancement © 2009 EMC Corporation. All rights reserved.

The color conversion mode defines what happens to images with incompatible color depths before being passed to a filter.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-25

10-25

Run Mode Options (2 of 4)

• Output images can be in different color formats - Image compression formats preserve image quality or avoid using excessive disk space

• As in the ScanPlus module, a compression format can be selected for each color format

• The Image Enhancement module may be used to convert images from one compression format to another, even when no filters are used

Image Enhancement © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-26

10-26

Run Mode Options (3 of 4)

• Image compression formats

Image Enhancement © 2009 EMC Corporation. All rights reserved.

The default option is Use compression settings from Scan Instance.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-27

10-27

Run Mode Options (4 of 4)

• Error handling and thumbnail options

Image Enhancement © 2009 EMC Corporation. All rights reserved.

The Update thumbnail of Scan Instance option is not the default.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-28

10-28

9 9 9 9

Test Your Knowledge

Overview Color Filters Binary Filters Run Mode Options

1. True/False: The Image Enhancement module can run as a service. 2. True/False: Only color filters can be applied to images using the Image Enhancement module. 3. True/False: The binary thresholding filter converts color images to binary (black and white) images. 4. Which of the following are valid color conversion mode options? a) Automatically convert the image to a compatible color format b) Skip processing that image with that filter c) Manually convert the image to a compatible color format d) Generate an error

Image Enhancement

10-29

© 2009 EMC Corporation. All rights reserved.

1. 2. 3. 4.

True. False. The Image Enhancement module can apply both color and binary filters. True. a, b, and d. © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-29

Exercise

Estimated time: 30 min

• Goals - Setup and use color filters for image enhancement • Tasks - Import a process - Configure the process - Test the configured process

Image Enhancement © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 10-30

10-30

InputAccel Fundamentals and Administration Lab 10

Module 10 — Image Enhancement

Estimated Time: 30 minutes Setup and use color filters for image enhancement

Goals Tasks

1.

Import a process

2.

Configure the process

3.

Test the configured process

Background Before you begin: •

Answers to the questions asked in the lab are at the end of the lab instructions



When using the Administration Console, the lab instructions refer to links in the left-side pane as "tabs".



Windows login/password: dmadmin/training

Scenario Image Capture - All pages will be scanned in color. We want a binary image if the original physical page was black and white. Color images are to have their overscan removed, and binary images will be corrected for skew and noise. Export - Each page is to be individually exported and named using the batch name, box number, and the page number.

Lab 10-1 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 10

Initial Module Selection

Requirement

Module

Scan all pages in color

Determine whether the original physical page was black and white or color.

If black and white, change it to a binary image and correct for skew and noise.

If color, remove the overscan.

Export the color images

Export the binary images.

Lab 10-2 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 10

Module Breakdown Image Capture / Image Quality

1.

2.

Data Capture / Data Validation

1.

Export

1.

Lab 10-3 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 10

Lab 10 Flow Chart

Lab 10-4 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 10

Task 1 - Import a process 1.1.

Start the InputAccel Administration Console and login as dmadmin/training.

1.2.

Select the Systems tab.

1.3.

Click the View Processes link.

1.4.

Click the Add button.

1.5.

Click the Browse… button, navigate to C:\Student\IA Fundamentals\Lab 10, select Lab 10.iap and click Open.

1.6.

Click OK to complete the import process.

You have successfully imported the process.

Task 2 - Configure the process 2.1.

Configure the Scan step. 2.1.1.

Select the Lab 10 process from the list of Processes.

2.1.2.

Right-click the Scan step and select Settings.

2.1.3.

Define indexing. 2.1.3.1.

Select the Index tab to add a scan-time indexing field.

2.1.3.2.

Change the Level to 2 - Folder.

2.1.3.3.

Select the Display fields while scanning option.

2.1.3.4.

Click the Define Indexing Fields… link.

2.1.3.5.

Navigate to C:\Student\IA Fundamentals\Lab 10, select EE_Cover.tif, and click Open.

2.1.3.6.

Use your mouse to draw a zone over the entire page by clicking and dragging. A new field called New Field 1 will be created.

2.1.3.7.

Change the name of the field to Box Number in the Field properties window (upper-right).

2.1.3.8.

Click the Save changes and close link in the upper-left corner of the screen. Lab 10-5

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 10

2.1.4.

2.1.5. 2.2.

Configure automatic batch naming. 2.1.4.1.

Select the Auto Batch Creation tab.

2.1.4.2.

Enter Lab 10 - @(Now) for the Batch name schema value.

Click OK to save the changes to the ScanPlus setup.

Start Image Enhancement in setup mode. 2.2.1.

Right-click the ColorDetect step and select Settings. Image Enhancement will start in setup mode and prompt for a sample image.

2.2.2.

Navigate to C:\Student\IA Fundamentals\Lab 10, select EE_Cover.tif and click Open.

2.2.3.

Select Filter > Insert > Color Detection or click the Color Detection toolbar button

2.2.4. 2.3.

2.4.

to add the color detection filter.

Select File > Exit and click Yes to save the changes when prompted.

Configure the ColorIE step. 2.3.1.

In the Administration Console, right-click the ColorIE step of the process and select Settings. Image Enhancement starts in setup mode.

2.3.2.

Choose the EE_Cover.tif file again and click Open.

2.3.3.

Select Filter > Insert > Black Overscan Removal or click the toolbar button

2.3.4.

Select File > Exit and click Yes to save your changes when prompted.

Configure the BWIE step. 2.4.1.

In the steps list, right-click the BWIE step and select Settings. Image Enhancement starts in setup mode.

2.4.2.

Once again, select the EE_Cover.tif file and click Open.

2.4.3.

Add the binary thresholding filter by selecting Filter > Insert > Binary Thresholding

.

2.4.4.

Next, add the deskew filter by selecting Filter > Insert > Deskew

2.4.5.

Finally, add the noise removal filter by selecting Filter > Insert > Noise Removal .

2.4.6.

Select File > Exit and click Yes when prompted to save your changes. Lab 10-6

© 2009 EMC Corporation. All rights reserved.

.

.

InputAccel Fundamentals and Administration Lab 10

2.5.

Configure the black and white image export step 2.5.1.

In the steps list for the Lab 10 process, right-click the BWExport step and select Settings. The Image Export module starts in setup mode.

2.5.2.

Ensure that the Write to Directory option is chosen.

2.5.3.

Change the File Path value by clicking the Browse… button, navigating to C:\Temp, and clicking OK.

2.5.4.

Click the Edit Schema… button.

2.5.5.

Enter the value shown below in the Schema field: %s - %s - %d, @(batchname), @(Scan.Level_2_KeyEntry_0), @07

2.6.

2.5.6.

Click OK. The Use Schema checkbox should now be checked and the schema that you entered is displayed below it.

2.5.7.

Click OK to save your changes and exit the image export module.

Configure the color image export step 2.6.1.

In the Administration Console, right-click the ColorExport step and select Settings. The Image Export module starts in setup mode.

2.6.2.

Click the Browse… button and navigate to C:\Temp and click OK.

2.6.3.

Click the Edit Schema… button.

2.6.4.

Enter the following value shown below in the Schema field: %s - %s - %d, @(batchname), @(Scan.Level_2_KeyEntry_0), @07

2.6.5.

Click OK.

2.6.6.

Select the File Content tab.

2.6.7.

Select 24 bit Color from the Color Format dropdown list.

2.6.8.

Select Sequential JPEG from the Compression dropdown list.

2.6.9.

Click OK to save your changes.

You have configured the process.

Lab 10-7 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 10

Task 3 - Test the configured process 3.1.

3.2.

Perform the Scan step. 3.1.1.

Start ScanPlus by selecting Start > Programs > InputAccel > ScanPlus.

3.1.2.

Check the Use Windows logon checkbox if necessary and click OK.

3.1.3.

Click the Create new batch link.

3.1.4.

Select the Lab 10 process that you imported. The batch name is automatically created.

3.1.5.

Click Create.

3.1.6.

Click the Import files to batch link.

3.1.7.

Select ColorIE.tif from C:\Student\IA Fundamentals\Lab 10.

3.1.8.

Enter BR-549 as the Box Number index field and click Save.

3.1.9.

Click the Close Batch link and click the Release Batch button.

3.1.10.

Close ScanPlus.

3.1.11.

Look at the Batch Traffic in the Administration Console. You should see the Lab 10 batch. Select the batch. You should see (in the chart) that the Color Detect step has triggered because it will have a gray bar.

Perform the image enhancement step. 3.2.1.

Start the Image Enhancement module by selecting Start > Programs > InputAccel > Image Enhancement.

3.2.2.

Enter dmadmin/training for the User Name and Password and ensure that your computer name is in the Domain field. Click OK.

3.2.3.

Click the Run Single Batch… button.

3.2.4.

Select the Lab 10 - batch and click OK.

3.2.5.

Once the images views have stopped updating, the image enhancement steps are likely done. Use the Administration Console to verify this by clicking the batch in the Batch Traffic window. If the batch is already selected, you may need to click on another batch, and then again on the batch in question to update the chart. The Batch Traffic chart should show that the BWExport step is ready (gray bar) while the BWIE and ColorIE steps are complete (white bars). Note: The chart displays steps in alphabetical order, not their order in the process. Lab 10-8

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 10

3.2.6. 3.3.

Select File > Exit in the Image Enhancement module to exit it.

Perform the image export step. 3.3.1.

Start the Image Export module by selecting Start > Programs > InputAccel > Image Export. Use dmadmin/training and your computer name for Domain and click OK.

3.3.2.

Click the Run Single Batch… button, select your batch (there will only be one), and click OK.

3.3.3.

After a second or two, the processing should be complete and the window will display No Batch….

3.3.4.

Select File > Exit to close the Image Export module.

3.3.5.

Using Windows Explorer, navigate to C:\Temp.

3.3.6.

Verify that there are new TIF files located here. The file names will be based on the schema you entered in the Image Export setup (Batch name, Box Number, Sequence number). Double-click the files to see the resulting image enhanced pages.

3.4.

Log out of the Administration Console and close the browser.

You have successfully processed color images.

Solutions: Initial Module Selection - Solution

Requirement

Module

Lab 10-9 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 10

Scan all pages in color ScanPlus

Determine whether the original physical page was black and white or color.

IE

If black and white, change it to a binary image and correct for skew and noise.

IE

If color, remove the overscan. IE

Export the color images Image Export

Export the binary images. Image Export

Module Breakdown - Solution Image Capture / Image Quality

1.

ScanPlus

Lab 10-10 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 10

Image Enhancement

2.

Data Capture / Data Validation

ScanPlus

1.

Export

1.

Image Export

Lab 10-11 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 10

Lab 10 Flow Chart - Solution

Scan

Color Detection Yes

Color?

No

ColorIE

BWIE

Color Export

BW Export

Lab 10-12 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 10

End of Lab

Lab 10-13 © 2009 EMC Corporation. All rights reserved.

Module 11

OCR

© 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 11-1

Module Objectives

• • • •

Describe Optical Character Recognition List the available Captiva OCR modules Describe the NuanceOCR setup steps Use the NuanceOCR module in a process

OCR © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 11-2

11-2

¾ Overview • NuanceOCR

OCR Overview (1 of 3)

• Optical character recognition (OCR) is used to extract text data from images

• Captiva provides two OCR modules - NuanceOCR and PrimeOCRPlus • Zonal OCR - Increases throughput - Multiple zones - Generates text strings • Full page OCR - Generates text files • Multiple languages • Custom dictionaries OCR © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 11-3

11-3

OCR Overview (2 of 3)

• NuanceOCR - Replacement for ScanSoft OCR - Unattended module runs -

as a service Support for multiple instances Multiple output formats including PDF/A XML file for OCR-assisted indexing Support for more than 20 barcode standards Supports client-side scripting OCR

© 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 11-4

11-4

OCR Overview (3 of 3)

• PrimeOCRPlus - Replaces for PrimeOCR module - Supports many output formats including: PDF/A and PDF -

JBIG2 Supports auto-language identification XML file for OCR-assisted indexing Supports client-side scripting

OCR © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 11-5

11-5

9 Overview ¾ NuanceOCR

NuanceOCR Setup

• Information tab

OCR © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 11-6

11-6

Engine Settings

• Time Out setting – used by the engine’s “Watch Dog” component to avoid deadlock conditions

• Unload Engine setting – forces an unload and re-initialization of the engine

OCR © 2009 EMC Corporation. All rights reserved.

If recognition time exceeds setting, an error is returned and the module is reset.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 11-7

11-7

Document Recognition Auto-rotate capability

Recognition and spelling languages --Additional characters Character substitution Code page definition

OCR © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 11-8

11-8

Zone Definition (1 of 2) Zone definitions (default is full page) OCR-assisted indexing

Filters to limit characters recognized Recognition engine, Trade off, Filing method Optical mark recognition (OMR) OCR © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 11-9

11-9

Zone Definition (2 of 2)

• Zone setup - instead of or in addition to full-page zone

OCR

11-10

© 2009 EMC Corporation. All rights reserved.

By specifying zones instead of using full-page zones (the default), throughput can be increased. Sample images will be needed in order to specify the zones. When specifying a zone, each one may have a different recognition setting. Zones may be created manually using a click and drag technique. Find zones automatically by clicking the Find Zones button. By default, this button will find only 50 zones. In order to find more, the zone value must be changed in the SSOCR.MDF file.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 11-10

Output Formats (1 of 2) Use the New Format button to create new output formats Select the associated Format and Level

Choose the location to save the output (server, local, or both)

Test the selected output format

OCR

11-11

© 2009 EMC Corporation. All rights reserved.

For each new output format created, select the Format and Level as well as where to save the output file. When the Save to file system option is selected, the Path, File, and If the file exists, then options will become enabled. There are more than 30 output formats supported including PDF, PDF/A, XML, and some popular text formats. There are six different possible levels to choose from as shown below: Auto uses the default output mode of the selected converter. NOFORMAT ignores existing format information, font attributes, etc. and formats the output in a single column, with left-aligned paragraphs. RFP retains fonts and paragraphs. TRUEPAGE has the highest layout accuracy maintained with text boxes or frames. FLOWINGPAGE preserves the original layout of the pages. SPREADSHEET exports the results in tabular form for later importing into spreadsheet applications. Each page is created in a separate worksheet.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 11-11

Output Formats (2 of 2) Override default recognition settings

Image View displays the sample image Status displays realtime status of test

OCR

11-12

© 2009 EMC Corporation. All rights reserved.

Clicking the Test button (shown on the previous slide) displays the test window shown above. This gives the user a chance to add up to five files for testing the settings already set on the previous tabs. The Recognition Settings can be refined if necessary from within the test window. When the test files have been selected and the recognition settings defined, specify an output file and click the Run button. The Status window will display the test information while the Image View window displays the image being recognized. Once complete, click the View button to display the output file in its native application.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 11-12

Scripting and Errors

• The Scripting tab allows the user to associate user-defined scripts with module and task events, as with other modules

• The Error tab defines what to do when errors occur and how to recover, if possible

OCR © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 11-13

11-13

Production Mode

• Application mode - Run All Batches - Run Single Batch - Open Batch

OCR © 2009 EMC Corporation. All rights reserved.

NuanceOCR can be run as a service.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 11-14

11-14

9 Overview 9 NuanceOCR

Test Your Knowledge

1. True/False: OCR is used to extract graphics from images. 2. True/False: Using zonal OCR versus full-page OCR can increase throughput. 3. True/False: Document recognition in the NuanceOCR module can correct spelling errors. 4. Which of the following OCR modules are available from Captiva 6.0 and later? a) NuanceOCR b) ScanSoft OCR c) PrimePlus OCR d) PrimeOCRPlus 5. True/False: When testing output formats, it is possible to override the default recognition settings for further refinement. OCR

11-15

© 2009 EMC Corporation. All rights reserved.

1. False. OCR is used to extract text from images. 2. True. 3. True. 4. a and d. ScanSoft OCR was replaced by the NuanceOCR module. PrimePlus OCR is a made up name. 5. True. © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 11-15

Estimated time: 30 min

Exercise

• Goals - Use NuanceOCR in a process to generate PDF files with hidden text

• Tasks - Install a process for use with the lab exercise - Configure the process - Test the process

OCR © 2009 EMC Corporation. All rights reserved.

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration 11-16

11-16

InputAccel Fundamentals and Administration Lab 11

Module 11 — OCR

Estimated Time: 30 minutes Use NuanceOCR in a process to generate PDF files with hidden text

Goals Tasks

1.

Install a process for use with the lab exercise

2.

Configure the process

3.

Test the process

Background Before you begin: •

Answers to the questions asked in the lab are at the end of the lab instructions



When using the Administration Console, the lab instructions refer to links in the left-side pane as "tabs".



Windows login/password: dmadmin/training

Scenario Image Capture - All pages will be scanned into a single document. Some scanning defects may need correction. Data Capture - Text from each page is to be automatically captured. Export - The text is to be exported to a multi-page PDF file named using the batch name.

Lab 11-1 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 11

Initial Module Selection Requirement

Module

All pages are to be scanned into a single document.

The scanning process leaves some pages skewed and noisy, for which corrections must be made. Text is to be automatically captured.

PDF files are to be saved to C:\Temp\, named using the batch name and page number.

Lab 11-2 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 11

Module Breakdown Image Capture / Image Quality

1.

2.

Data Capture / Data Validation

1.

Export

1.

Lab 11-3 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 11

Flow Chart

Lab 11-4 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 11

Task 1 - Install a process for use with the lab exercise 1.1.

If necessary, login to Windows using the login and password shown above (dmadmin/training).

1.2.

Using Internet Explorer, launch the Administration Console by navigating to http://localhost. Alternately, select Start > Programs > InputAccel > Administration Console. Login as dmadmin/training.

1.3.

Select the Systems tab.

1.4.

Click the View Processes link.

1.5.

Click the Add button to import a new process.

1.6.

Click the Browse… button, navigate to C:\Student\IA Fundamentals\Lab 11, select Lab 11.iap and click Open.

1.7.

Click OK to complete the process import.

You have successfully installed the process for this lab exercise.

Task 2 - Configure the process 2.1.

Select the Lab 11 process in the process list.

2.2.

Configure the Scan step.

2.3.

2.2.1.

Right-click the Scan step and click Settings. ScanPlus will launch in setup mode

2.2.2.

Select the Levels tab.

2.2.3.

Uncheck the checkboxes for levels 1 (Document) and 2 (Folder). This will simplify the user interface for the scan operators.

2.2.4.

Click OK.

Configure the IE (Image Enhancement) step. 2.3.1.

Right-click the IE step and click Settings.

2.3.2.

Navigate to C:\Student\IA Fundamentals\Lab 11, select EE_Cover.tif, and click Open.

Lab 11-5 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 11

2.3.3.

Only two filters are required for this step: Deskew and Noise Removal. Add the deskew filter by selecting Filter > Insert > Deskew (

2.4.

2.5.

).

2.3.4.

Finally, add the noise removal filter by selecting Filter > Insert > Noise Removal ( ).

2.3.5.

Select File > Exit and click Yes when prompted to save your changes.

Configure the NuanceOCR step. 2.4.1.

Right-click the NuanceOCR step and click Settings.

2.4.2.

Select the Output Formats tab.

2.4.3.

Click the New Format button.

2.4.4.

Open the Format dropdown list and select Adobe PDF with image on text.

2.4.5.

Click OK.

Configure the PDF_Export step. 2.5.1.

Right-click the PDF_Export step and click Settings. It may take a few seconds for the module to launch in setup mode. If you do not see an icon in the taskbar, use Alt-Tab to find it.

2.5.2.

Set the Export File Name value to the following: C:\Temp\@(BatchName)[email protected]

2.5.3.

Click OK.

You have configured the steps in the process.

Task 3 - Test the process 3.1.

Perform the Scan step. 3.1.1.

Start ScanPlus by selecting Start > Programs > InputAccel > ScanPlus.

3.1.2.

Check the Use Windows logon checkbox and click OK.

3.1.3.

Click the Create new batch link. Lab 11-6

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 11

3.2.

3.3.

3.1.4.

Select Lab 11 from the process list.

3.1.5.

Enter Lab 11 Batch for the batch name and click Create.

3.1.6.

Click the Import files to batch link.

3.1.7.

Navigate to C:\Student\IA Fundamentals\Lab 11, select LEGAL.tif and click Open.

3.1.8.

Click the Close Batch link and then click the Release Batch button.

3.1.9.

Close ScanPlus.

Perform the image enhancement step. 3.2.1.

Start the Image Enhancement module by selecting Start > Programs > InputAccel > Image Enhancement.

3.2.2.

Login as dmadmin/training.

3.2.3.

Click the Run Single Batch… button, select Lab 11 Batch, and click OK.

3.2.4.

When complete, select File > Exit.

Perform the NuanceOCR step. 3.3.1.

Start NuanceOCR by selecting Start > Programs > InputAccel > Nuance®OCR for InputAccel.

3.3.2.

Check the Use Windows logon checkbox and click OK.

3.3.3.

Click the Run Single Batch link. The Lab 11 Batch should be the only batch in the Select a batch window.

3.3.4.

Click OK to select the batch.

3.3.5.

The Task Progress indicator will update. The Processing log shows the detail and the Task remaining on server will be 0 when complete. Close NuanceOCR for InputAccel when complete.

3.4.

Select the Batch Traffic tab in the Administration Console, and then select the Lab 11 Batch to view the status. The Status should show as Ready.

3.5.

Perform the PDF_Export step. 3.5.1.

Start PDF Export by selecting Start > Programs > InputAccel > PDF Export.

3.5.2.

Check Use Windows login and click OK. Lab 11-7

© 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 11

3.5.3.

Select File > Open Batch with Tasks…, select Lab 11 Batch, and click OK.

3.5.4.

When complete, you will see Finished task in the PDF Export window. Select File > Exit to exit PDF export.

3.6.

Using Windows Explorer, navigate to C:\Temp and verify that there is a PDF file named Lab 11 Batch-1.pdf there.

3.7.

Double-click the PDF file to open it in Adobe Acrobat and view the result.

3.8.

Close Adobe Acrobat.

You have successfully processed a batch using NuanceOCR.

Solutions: Initial Module Selection - Solution

Requirement

Module

All pages are to be scanned into a single document.

ScanPlus

The scanning process leaves some pages skewed and noisy, for which corrections must be made.

IE

Text is to be automatically captured. NuanceOCR

Lab 11-8 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 11

PDF files are to be saved to C:\Temp\, named using the batch name and page number.

PDF Export

Module Breakdown - Solution Image Capture / Image Quality

1.

ScanPlus

2.

Image Enhancement

Data Capture / Data Validation

NuanceOCR

1.

Export

1.

PDF Export

Lab 11-9 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Lab 11

Flow Chart - Solution

ScanPlus

IE

NuanceOCR

PDF Export `

End of Lab Lab 11-10 © 2009 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Index - Book 1 Deskew, 10-3, 10-13, 10-20 Dispatcher, 1-15, 7-35 Dispatcher for InputAccel, 1-15

A Access Control Lists, 6-23, 6-24 ACL, 6-3, 6-4, 6-23, 6-24 Adding New Roles, 6-9 Admin Review, 8-25 Advanced Batch Searching, 8-27 Auto Batch Creation, 9-15

E Editing Values, 8-35 Electronic Imaging, 1-3 E-mail Import, 9-5 Event Actions, 9-8 Export, 7-36 Export Modules, 3-13 Extended Bar Code Detection, 10-24

B Batch Filters, 8-28 Batch Management, 8-20 Batch Settings, 8-29 Batch Traffic, 8-21 Batches, 3-16, 3-17 Binary Filters, 10-18 Binary thresholding, 10-5, 10-7 Black overscan removal, 10-5, 10-12 Border Removal, 10-19

F Finding Batches, 8-26 Finding Members, 6-13 H Halftone Removal, 10-22 High Availability and Failover, 5-6 How Do Roles and ACLs Differ?, 6-25

C Changing Server Parameters, 8-6 ClickOnce, 7-33, 9-3 ClickOnce Deployment, 2-34 Client Hardware Requirements, 2-5 Client Software Requirements, 2-6 Color crop, 10-5, 10-14 Color deskew, 10-5, 10-11 Color detection, 10-5, 10-6 Color dropout, 10-5, 10-9, 10-10 Color Image Enhancement Filters, 10-5 Command-Line Arguments, 7-18 Command-Line Examples, 7-19 Creating Departments, 7-25 Creating ScaleServer Groups, 5-17 Creating the IAP File, 8-16 Crop, 10-23 D Data Access Layer, 2-21 Data Capture Modules, 3-12 Database Requirements, 2-7 Department, 7-22, 7-23

I IA Remoting, 2-23 IA values, 3-20 IAP, 8-13, 8-16 IAValues, 8-32 IIS, 2-23, 6-5 Image Capture Modules, 3-11 Image Color Formats, 10-15 Image Enhancement, 7-30 Image Enhancement Overview, 10-3 Image Output, 9-13 Image Quality Assurance, 7-29 Image View, 8-33 Import, 9-12 Index, 9-10, 9-11 Index Operator Permissions, 6-17 IndexPlus, 7-33 InputAccel Architecture, 3-7 InputAccel Components, 3-4, 3-5 InputAccel database, 2-7, 2-21 InputAccel Values, 3-20 Installation Steps, 2-9 IPP, 8-13

Index-1 © 2006 EMC Corporation. All rights reserved.

InputAccel Fundamentals and Administration Index - Book 1 L Level, 3-21 Levels, 9-7 License Regulation, 4-16, 4-17 Licensing, 2-28 Licensing Overview, 4-6, 4-7 Logging, 8-7

Run Mode Options, 10-25 Running a Module in Setup Mode, 7-4 Running Modules as Services or Applications, 7-13 Running Modules in Production Mode, 7-10 S

M MDF, 3-21 Miscellaneous, 9-14, 10-17 Module, 3-21 Module Categories, 3-10 Module Definition File, 3-21 Module Operator Permissions, 6-15 Modules with Login Permissions, 6-18 Monitoring Connections, 8-36 Monitoring IA Licenses, 4-18 Multi-Directory Watch, 9-5 N Node, 3-21 Noise removal, 10-3, 10-21 NuanceOCR, 7-31, 11-3, 11-4, 11-6

Scan Operator Permissions, 6-16 Scanner, 9-9 ScanPlus, 7-27, 9-3, 9-6, 9-19 ScanSoft OCR, 11-4 Security Overview, 6-3 Server Activation, 4-3, 4-4, 4-5 Server Hardware Requirements, 2-3 Server Parameters, 8-3, 8-4, 8-5 Server Permissions, 6-19, 6-20 Server Software Requirements, 2-4 Settings.ini, 8-9 Silent Installations, 2-36 SQL Server authentication, 2-7 Step, 3-21 Steps, 8-11 System Permissions, 6-21, 6-22

O T OCR, 7-31, 10-3, 11-3 OCR Overview, 11-3 P Permissions, 6-4, 6-14 Previewing, 9-24 PrimeOCR, 7-31, 11-5 PrimeOCRPlus, 11-3, 11-5 Process, 8-11 Process Developer, 3-14, 8-11, 8-13 Process Overview, 3-14 Processes, 8-11

Task, 3-21 Thresholding Algorithms, 10-8 Tracing, 8-7 Tree, 3-21 Trigger, 3-21 Typical Process Flow, 9-5 U Upgrading, 2-37 V Values View, 8-32 Viewing Roles, 6-6, 6-7

Q QuickModuleHost.exe, 7-17, 7-23

W Web Services Input, 9-5 Win.ini, 8-10

R RescanPlus, 7-27, 7-28 Roles, 6-3, 6-5

Index-2 © 2006 EMC Corporation. All rights reserved.

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